Telus

Telus Outage Report in Lake Cowichan, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Cowichan, British Columbia 12/08/2025 08:00

December 08: Problems at Telus

Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • typat686 Ty Pat (@typat686) reported

    @Jakesnotfunny @EdmontonOilers @Enterprise hearing telus not working, shaw is good.

  • moodyangela Synthetic Animals (@moodyangela) reported

    @GWPattie @SkipIsChris If you have their internet your connection is probably going to suck afterwards My landlord, my mom, and my sister always had issues when their telus upgraded to fibre In two different cities Not sure if on purpose to push for package upgrading

  • Davefinito Davefinito (@Davefinito) reported

    I can’t play valorant anymore. The desync is so frustrating. Maybe it’s cause I’m in Calgary and routing is trash. Shaw, TELUS, result is the same. You can pretty much say I’ve tried everything. Diff routers, network modifications, mobos, Intel, AMD, Nvidia, Windows, Ugh.

  • MrMerlotMusic The Beaujolais Boy (@MrMerlotMusic) reported

    @warandpeace @daffodildil Same, I got a deal from being a telus customer already

  • LampyAnime lampygames on ttv/youtube (@LampyAnime) reported

    In the time being I still have bills to pay, gas is ******* expensive and I drive 30 minutes to work, I have to renew my license, etc. For the next few weeks until I officially start my second job (also to prove it, the website is called Telus) I'm requesting a bit of help.

  • ericapomme Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • NFT_Penguins Crypto Penguins (@NFT_Penguins) reported

    @NetMetropolis idk. im with telus and it looks like their service is fine on the map. dunno what going on

  • THEScottVigne Scott Wigner 🍻🇨🇦🇩🇪🇮🇩 (@THEScottVigne) reported

    What a day I had yesterday. I tried to chase down a beer delivery truck that took off with my beer order. I was on the phone for over an hour with Telus getting my new cell phone setup. I had over 500 stolen out of my bank account and was on the phone for two hours

  • PurePlugins Marshall Walker (@PurePlugins) reported

    @Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS

  • Cheryl074 Cheryl Gosché (@Cheryl074) reported

    @margih99 @SLShockeyfan Rats! I had big issues with Shaw a few years back during Oilers playoffs so I did the switch to Telus. sorry you're missing out :(