Telus

Telus Outage Report in Lake Cowichan, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Cowichan, British Columbia 12/08/2025 21:00

December 08: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • S_ClaytonWeber Clayton Weber (@S_ClaytonWeber) reported

    @iPhoneinCanada All these @TELUS Black Friday promos are only for NEW activations. Current people aren’t allowed to change to these promo plans. Penalize the people that have been long time customers. Shouldn’t be allowed. Customer is a customer.

  • Shackle86434905 Shackled (@Shackle86434905) reported

    @TELUSsupport @TELUS Why can't i get some useful help? I am not a customer and do not want to receive account messages from you with my e-mail so why tell me to go to your website where I need to enter my Account phone number?

  • waisenor waisenor (@waisenor) reported

    @_asiwaju @folamanboy IMO all of them na the same. Jumped from Telus to Rogers and now Fido. I don't see any difference in their service

  • PirateBee Bailey Bee (@PirateBee) reported

    Hey @TELUS , Why do you keep calling me and as soon as I say hello, you hang up. I've gotten 4 calls like this in the last 3 days. Incredibly annoying.

  • SAURABH13147720 SAURABH KAUSHIK (@SAURABH13147720) reported

    @TELUSint @TELUSsupport @telus I have waited for the proper update from concerned team. But now I am bound to escalate this issue here because I am receiving automated responses. Please check with payments team who are handling website annotation project (India) and release pay

  • SammyBytes Sammy Lawrence (@SammyBytes) reported

    @ShananSB @kathymahar @TELUS Now this is the kind of support that all corporations should do in a crisis.

  • IrishofManitoba Irish Paul of Winnipeg for Mayor! (@IrishofManitoba) reported from Winnipeg, Manitoba

    I don't like hanging up on cold callers, it's a job etc But @TELUSBusiness Telus today was something else, he wouldn't accept a polite, not interested, don't want to talk about my phone so I had to hang up on him midflow... #godlovesatrier

  • nofxgivenn CryptoTruth🗝💀 (@nofxgivenn) reported

    @Rogers is down... AGAIN. This is ridiculous. Never had this problem with @TELUS .

  • wenkats67 Wendy Hill (@wenkats67) reported

    @cbeauche @AlertReady @TELUS Your link doesn't work.m

  • _zamora_ Diego Zamora (@_zamora_) reported

    @mane_sarti Telus issues :)