Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 02/21/2026 22:15

February 21: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hockeyBells Jean (@hockeyBells) reported

    Anyway @ TELUS: you wanna let a girl get her own internet or y’all gonna say no again because my brother sucks at paying his bills on time :)

  • SyntheticPol Synthetic Humanity (@SyntheticPol) reported

    @snstevenson Damn thats F-ed. I have unlimited data, is that option available? I pay an extra $15 a month with telus for unlimited internet

  • BlueAng16621833 Blue Angel (@BlueAng16621833) reported

    @KateXin96 @RajaPetra @guanenglim Dia cuma lead us to believe that his stupid. He did all to make his people more rich. Kalau ada gst they cannot escape. Semua telus. Sst ikut suka.

  • toddnickel Todd Nickel (@toddnickel) reported

    @kelownagurl I bit and subscribed to TSN and I’ll cancel after the tournament ends. Then I’ll subscribe to Sportsnet when the NHL starts back up. Still much cheaper than Telus.

  • WexfordGeorge George Wexford Elliott (@WexfordGeorge) reported

    @TELUS Cancel it. We need our numbers down, not stupid sports.

  • beenthere02 Olderguy (@beenthere02) reported

    @RogersHelps Your network is kindof poor in our area in Surrey..We live on a higher floor, yet it gives only 2 lines,compared to 6 from Telus.That is a disadvantage. How may we boost it ?

  • carrieann9000 Cannbur🇨🇦 (@carrieann9000) reported

    Of course I had already tried to port my number to Bell only to find out I needed to okay a text from Telus before I could...on my locked phone. And then Bell wouldn't let me cancel that request and just get a new number. My card wasn't even activated but they suck.

  • venouussmoon venouussmoon (@venouussmoon) reported

    @rotweets @TELUS @TELUSsupport To save you the trouble. Where abouts do you live? 5G is not yet available Canada wide .

  • Semschette Kail (@Semschette) reported

    @TELUSsupport Is the Telus website down? Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again

  • cheszens connor²³ loves cal + vie + sof + bec (@cheszens) reported

    IM USING MY@DATA FOR MY LAPTOP NOW UGH HOW DOES THIS WORK BUT NOT MY WIFI LIKE ITS BY THE SAME CARRIER TELUS FIX UR **** IM FIGHTING YOU