Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/13/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cannabankco_op CannaBankCo-op (@cannabankco_op) reported

    @telus have customer loyalty contact me about a business phone plan

  • shrugsyolo Sam 🍁🗣 be gross, be kind ⚾️ (@shrugsyolo) reported

    Hey @TELUSsupport @TELUS can you please quit calling me about the smart home packages I keep saying I don’t want, but also instruct your marketing staff to not argue when someone says to use their preferred name? It’s extremely rude!!!

  • kyoniart mari kyoni (@kyoniart) reported

    telus calling "oh yeah remember i wanted you to buy this thingy but you said no bc youre renting how about this one no need to drill only 15$ a month" "maam one of the reasons im renting is im poor thank you"

  • AlphaDrake Adam E (@AlphaDrake) reported

    @Rogers @RogersHelps OK I've been a Rogers cellular customer for going on 16 years, but if you're not working on something similar to @TELUS call control I think I'm going to have to switch... these spam calls are getting out of hand.

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    My internet went down for like 5 hours, Telus told me "nothing's wrong on our end and it could take 8 days for a tech to get out to the boonies" and now I'm back online so all in all kind of a rubbish game 1 day

  • dotford CAROLYN RUTHERFORD (@dotford) reported

    10 percent increase to my monthly telus bill with no explanation. I’m not on a contract so I ‘have no price protection’. Solution offered was to go to kudo or eliminate cellular data. What?!@telusmobility

  • danlizotte Dan Lizotte (@danlizotte) reported

    @Healthmac Support primary care providers to do EMR/CovaxON queries to find unvaxxed clients and contact them. Ask for $$/support from OntarioMD and Telus. @supermarioelia tell me if this is dumb.

  • monica_ferris Monica Ferris (@monica_ferris) reported

    Just another victory from @TELUS customer service today, with them spam texting me that I can "answer the door from anywhere." From. Anywhere. I LIVE IN 500 sq ft IN A STAY AT HOME ORDER. GET IT TOGETHER!

  • deadsquid kev (@deadsquid) reported

    @tracer_ca @TELUS Mostly because they're so clueless about bad actors despite being part of a public network since inception that they had to figure out a completely new way to ensure liability was on their customers and not them.

  • rickvug Rick Vugteveen (@rickvug) reported

    @EdjoSadowski @TELUS @FP_Champagne My theory: BridgeNet is a deterrent. BridgeNet connects many of the easier to service apartments. That competition reduces the incentive for TELUS to spend capital laying their own fibre as it would primarily be for the left over high cost to serve single family homes.