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Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Ladysmith come from postal codes V9G .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Ladysmith, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

CityProblem TypeReport Time
Ladysmith Phone 5 days ago
Ladysmith Internet 15 days ago
Ladysmith Internet 1 month ago
Ladysmith TV 7 months ago
Ladysmith TV 1 year ago
Ladysmith Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @computra Telus said it was integrated into their network, which means a whole new slew of things. Yet, no notice, no nothing.

  • GRNovak
    🇨🇦Gregory Novak 🍍 (@GRNovak) reported

    I just switched my family’s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something their competitors have no issue with. Am I understanding this correctly?

  • Freedompatodos
    Polo (@Freedompatodos) reported

    @xyontheroad @TELUSsupport Telus steals money from their clients! Cancel before they steal money from you

  • malcolm8
    Malcolm van Delst (@malcolm8) reported

    Hi @telus, still waiting for that call back, going on 3 hrs now. The number listed on your site for cancelling service doesn't work and I can't even re-request a call via your virtual assistant. It's not working either.

  • xiHaller
    iHaller (@xiHaller) reported

    @kohkeymuncher That was me when I would use wifi with Shaw. Now wired with Telus and my network performance stays as flat as my singing.

  • malcolm8
    Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • susubee7733
    susu (@susubee7733) reported

    @TELUSsupport I’m Susan Bowering. Once again,Telus has gone down. Please call. 587-988-0452

  • CareyBolam
    Carey Bolam (@CareyBolam) reported

    @FidoSolutions You make me wish I never left Telus. Already talking to your credit department

  • IanSeggie
    Ian Seggie (@IanSeggie) reported

    @TwittleAir @Shawhelp @TELUS That's why we have Optik TV with Telus. Shaw is notoriously unreliable in my area. I know a Shaw tech personally who's told me there's a problem in my neighbourhood but Shaw won't admit to it. Tired of these fights every three months. Redundant company.

  • Freedompatodos
    Polo (@Freedompatodos) reported

    @DagnilloRosanna @TELUSsupport Cancel telus they will steal your money!