Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/20/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fishingnutz 🇨🇦🇨🇦Fly Fisher🇨🇦🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fishingnutz) reported

    @Money777Too Get Telus. Never had an issue

  • mose | mose | (@mose) reported

    I guess this moral superiority I feel is a bad thing. I moved to BC and am on TELUS and finally feeling better.

  • TheMylesLive MRKN Myles (@TheMylesLive) reported

    I’ve been live for one hour and my internet has cut out 9 times. @TELUS I do not understand how you guys are a multi billion dollar corporation.

  • EolionArt Leon 🔪👌❤️💯 (@EolionArt) reported

    @lunwil Yikes, yeah... first for Covid is TELUS? Yeah, no. They’ve been threatening their workers to go back to the office at a moments notice for months and told them if they didn’t like it to find other jobs. TELUS is a horrible company and doesn’t care about their workers.

  • sjbrockhurst65 Stephen James Brockhurst (@sjbrockhurst65) reported

    @AboutRogers Your 'mistake' has caused me to Question the Value of having Cell Phone Service altogether. I'll continue to Advertise for Telus until I'm compensated for this utter lack of Technological know-how from you @ Rogers.

  • ChristaP2015 Christa (@ChristaP2015) reported

    @CstJPonsioen @Canuckula True but coverage and pricing is better with Rogers so I’m good with a one off random day without full service in over 15 years with them for better service/pricing/coverage etc. :-) don’t forget Telus crashed a while back too, it happens.

  • 6bc501e5a5a549e Manpreet Dhaliwal (@6bc501e5a5a549e) reported

    @RogersHelps I don’t need any compensation but I am using 4 lines it spoiled my day as I am on 45 gb plan only for my work it was first day for work after a weekend I had to buy another connection from telus to do my work today as there was no option but this is ridiculous I will never buy..

  • russellmcormond Russell McOrmond (@russellmcormond) reported

    @Mark_Goldberg We should pass laws that disqualify any vendor offering BDU, phone, or other OTT service from also providing the physical digital utility layer. Breaking up Bell/Telus/Rogers (Shaw) into smaller vertically integrated companies solves absolutely nothing. @ISED_CA @MinisterISED

  • MarilynsMob Ms CanadianMarilyn🇨🇦💙💙🌊🌊 (@MarilynsMob) reported

    @BKillbilly @AngelStar254 I’m with Telus.... no issues at all. (Alberta).

  • MJW0220 Mark (@MJW0220) reported

    @CP24 As a Telus customer I feel Rogers should apply a 30% discount to all customers