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Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

Why is my Telus service not working?

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The latest reports from users having issues in Ladysmith come from postal codes V9G .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Ladysmith, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

CityProblem TypeReport Time
Ladysmith Phone 8 days ago
Ladysmith Internet 17 days ago
Ladysmith Internet 1 month ago
Ladysmith TV 7 months ago
Ladysmith TV 1 year ago
Ladysmith Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shadow_Solos
    Shadow (@Shadow_Solos) reported

    @smidgetmcnugget @tinymidna @hergalaxygg For sure. They could have done something like the Telus series did in Canada. Reduced prizes but full support for multiple tiers of skill. It definitely takes more work which may be why it wasn’t done. Also total scoring doesn’t help as it encourages teams to play even more aggro

  • HempressZen
    Hempress Zen (@HempressZen) reported

    @LandryLes @TELUS @TELUSsupport Horrible 😢

  • AmicuriousJ
    Vera Victoria of Amicurious, Prefect, 51st State (@AmicuriousJ) reported

    Canada has the worst cable/internet on the face of the earth. @comcast would be a luxury at this point. @Rogers @TELUS

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    We’re very sorry to hear about your recent experience and the frustration it’s caused. This is absolutely not the level of service we aim to provide, and we understand how upsetting it can be when you're unable to get the support you need — especially when communication is being impacted. To clarify your concern: are you currently unable to call or message certain contacts, specifically Telus numbers, or are all services affected? We’d like to better understand the issue to get it resolved as quickly as possible.

  • Norm_Ally12
    Norm Ally (@Norm_Ally12) reported

    Its nothing but issues with Shaw! Our whole system went down this morning, again , within a matter of 2 weeks. After 25 yrs of our business, Thank god Shaw is expiring in our household in July as it has gone to **** since the Rogers merger Horrible company. @Starlink or @TELUS is the only choice Starlink mini has been good in remote areas.

  • teewhyare1
    Roadman T (@teewhyare1) reported

    @Bell and their crummy customer service can take a back seat. @TELUS, you're back on the clock.

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported

    @dmacpher Due to lack of towers in my area, Telus service was unusable. Starlink was a gamechanger for us though it is expensive

  • garrow_elaine
    Elaine Garrow (@garrow_elaine) reported

    @VancouverRiseFC @TELUS Service sucks no English no Canadians o. Service calls you suck

  • RueNahcMohr
    Rue Mohr🇨🇦 (@RueNahcMohr) reported

    A business in Gibsons is on day 11 with @TELUSsupport , trying to get their static ip addresses back after @TELUSBusiness decided to just change them with no notice. For 11 days with all their remote tunnels broken, @telus offered a $100 credit. Not cool!

  • SassVera
    Say no to Communism! (@SassVera) reported

    @tempestimony @Martyupnorth_2 I went with Starlink, Telus is crap now. My bills are always wrong, all Indians on the phones and they never do their jobs.