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Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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The latest reports from users having issues in Ladysmith come from postal codes V9G .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Ladysmith, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

CityProblem TypeReport Time
Ladysmith Phone 7 days ago
Ladysmith Internet 17 days ago
Ladysmith Internet 1 month ago
Ladysmith TV 7 months ago
Ladysmith TV 1 year ago
Ladysmith Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WartOf67
    the Social Libertarian (@WartOf67) reported

    @Shawhelp 4 days now I’ve been trying to schedule a service call. @ShawInfo is pathetic. Waiting on hold again as I type. Also talking to @TELUS to move my contract over

  • sikkensman
    Barry Chase (@sikkensman) reported

    Is there any management left at Telus? I am a 2 month customer with a completely messed up bill and no one will resolve the issue. I over paid my first bill by $300 under the premise the second bill would be straightened out and have spent hours on the phone since to no avail...

  • harmlessvirus
    cyrus (@harmlessvirus) reported

    @TELUS your customer service has to be the worst had me on the phone for over 2 hours still did get to talk to nobody the internet is by far the worst in Canada

  • JeffCavanagh1
    Jeff Cavanagh (@JeffCavanagh1) reported

    @AHS_media got vaccinated yesterday at Telus Convention Centre. They made me take off my surgical mask and put on their exact same mask. In a giant area full of unvaccinated people. Unmasked. Horrible public health.

  • kevdwilliams
    Unpopular opinion (@kevdwilliams) reported

    Hey @TELUS , maybe you should hire some more people so no one has to wait on hold for over an hour any time they need support.

  • Dagmar__Gross
    Dagmar Gross (@Dagmar__Gross) reported

    Turns out it was a very clever SCAM. The deal sounded too good to be true. And it was. They sent me a contract by email. Warning bells went off w/the language. I called Telus 1-866 customer service to verify. Thankfully before I gave out any ID or credit card information.

  • monique97836939
    #2021 Mayo Monkey (@monique97836939) reported

    @TELUSsupport Horrible service!! Three times at home waiting for tech, no show!! So angry, hours on the phone for nothing! Shame on you TELUS! I will be shopping for new providers, over 2 grand a year , terrible shameful!!’

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Holy ****! Over ONE HOUR WAIT on @TELUS?!! NO email all day due to this stupid migration to Google. What the hell do I need to pay Telus for an email account when GMail gives me a free account?!

  • CatherineShapp3
    Catherine Shappit (@CatherineShapp3) reported

    @fordnation Getting my shot soon and registration was very easy so l don't get that and Telus should smarten up and fix that glitch so people can get their registration confirmation.

  • va3ets
    Dan VA3ETS (@va3ets) reported

    @CarrotTop1023 Hey Tim, I had that issue earlier tonight with messages notifications. Not that this would likely contribute to why it’s happening, but curious what carrier you’re on? I’m on Telus here