Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 02/01/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Go_Hawx_Go Seahawk Mike 🇺🇦❤️🌻 (@Go_Hawx_Go) reported

    @TELUSsupport Hi, Telus TV+ app causing many headaches trying to login on ipad and iphone. Perpetual login attemps, password changes to no effect. Very annoying

  • FerrierPhotog Chris Ferrier (@FerrierPhotog) reported

    @TELUSsupport PLLEEEEEAAASSSE fix the Telus tv + app

  • FerrierPhotog Chris Ferrier (@FerrierPhotog) reported

    @TELUSsupport PLLEEEEEAAASSSE fix the Telus tv + app

  • BleedsBlueNGold 𝔅𝔩𝔢𝔢𝔡𝔰𝔅𝔩𝔲𝔢𝔑𝔊𝔬𝔩𝔡 (@BleedsBlueNGold) reported

    @telus why are internet speeds so crummy never consistent regardless of plan whether mobile 📱 or home

  • ArloCalhoun Uncle Arlo (@ArloCalhoun) reported

    @TELUS Ok I give up...Telus sales has broken my will to continue with this. I need to connect with someone who... 1. Speaks fluent English. 2. Has basic comprehension abilities. 3. Has a solid knowledge of Apple product. 4. Can sell me a watch with no stress on my part.

  • Brandanct Brandan Christopher (@Brandanct) reported

    @TELUS may have cheaper plans and deals, but it's all useless when nothing else functions. Self serve, account management, and customer support are so useles and unintuitive it's laughable. Can't add second emails for billing, can't authorize users, security page is all errors.

  • Richie_forever Shiny Suit Man (@Richie_forever) reported

    Man, I gave Telus a chance but their network (for a big 3 company) is traaaaash…how am I OUTSIDE with 1 bar?! 🫤🫤🫤

  • Paigeelisabethx ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported from Edmonton, Alberta

    @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

  • donologue Donnie MacIsaac (@donologue) reported

    What’s with @Bell @TELUS @Eastlink coming door to door to sell me stuff? It’s happening every 2-3 months. I have purple cow for internet and virgin for my mobile plan. Until you can compete with these prices stop sending sales ppl to the door. I’ll never buy anything door to door

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @ARABINDABHUNI10 Hi there- This is a known scam. TELUS will never request payment to work with us. Please do not engage any further with this individual.