Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/25/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _Michelle_Jean_ Michelle Jean (@_Michelle_Jean_) reported

    After 15+ years of being a Shaw customer, I finally let a Telus sales guy talk me into switching to them. This was back in December. They’ve since cancelled my install date twice. Should I just back out at this pijtobibiobibnn

  • dylanj2023 Dylan J (@dylanj2023) reported

    @CP24 TTC PARAGON SECURITY PALADIN SECURITY GARDAWORLD BELL, ROGERS, TELUS, SHAW GROCERY STORES FINANCIAL INSTITUTIONS ACADEMIC INSTITUTIONS POLICE COURTS ETC.. HOW COULD YOU ALL BE THIS ******* STUPID?!?! “PUT YOUR MASK ON FOR ME” “HAVE YOU BEEN VACCINATED?”

  • mcfee_daniel Daniel McFee (@mcfee_daniel) reported

    @TELUSsupport Why is coverage so bad in North Edmonton lately? I'm parked next to a 5G tower getting a 4G signal. It's been this way for the last few months. My Telus 150 internet has been barely usable over the same time period. Are there at least network upgrades responsible for the issues?

  • macpherson_a Andrea MacPherson (@macpherson_a) reported

    Hey @TELUS @TELUSsupport not awesome to find out at 7pm that I won’t have service overnight and into late morning. Makes working from home a problem.

  • __BeaautyQueen HotGyal🤍 (@__BeaautyQueen) reported

    My wifi isn't working, neither is my data. Telus & Rogers can **** off !

  • vanericadams Eric Adams (@vanericadams) reported

    @StillMeowing 36 I believe. He's has day gigs like a serving rep in a liquor store (who TF made the decision to hire him to rep their brand??) or contracted product rep for TELUS. But even those were brief. Oh, he was a call center rep for Service Canada and was fired after a couple months.

  • krakenyby TheMinisterOfSquarePantsProsperity DragonCrew (@krakenyby) reported

    @TELUS The future is not friendly. I cannot make adjustments to PIK TV for two months to drop CRAVE TV that I no longer want. When the hell are you gonna fix your app it doesn't work on any device to adjust PIK or OPTIK TV. Terrible service. #TV #TELUS #ALBERTA

  • crazed1011 DirtyOil (@crazed1011) reported

    @Zinner_15 @JacquelinejakeB @TELUS Telus customer service is the worst.

  • DstruthStruth Darrell Struth (@DstruthStruth) reported

    @theJagmeetSingh Finnaly something we agree to. Every Shaw customer can move to Telus or Bell!

  • Sarli45_ Sarah 🇨🇦 🌈 NJ Con '23 (@Sarli45_) reported

    @tam_gb Dang that sucks. If you have a friend/family that is ok w/giving u their Rogers/Bell/Telus/cable provider acct info, you can sign onto watch episodes on the CTV website. They don't have the latest episode up just yet though