Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 11/05/2025 02:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Ladysmith, Cowichan Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith.

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City Problem Type Report Time
CanadaLadysmith TV
CanadaLadysmith TV
CanadaLadysmith Internet
CanadaLadysmith Phone
CanadaLadysmith Phone
CanadaLadysmith Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rednor1 🍁🍁Ellie E 🍁🍁 (@Rednor1) reported

    @RdLessTrvled @TheRealDogPoun1 After the flood here in Sumas Prairie, Telus refuses to come out and fix everyones copper lines. Charged for service anyway.

  • JGray97942412 J Gray (@JGray97942412) reported

    @adriandix @jjhorgan @pennydaflos What are you doing to healthcare in BC BCNDP? It is a disaster, and not because of Covid. Why is a huge corporation in BC Healthcare? (Telus) What is Lyte Medical? How are they a part of providing each BC'r with a GP? You are failing, fix it.

  • whit3rob Rob (@whit3rob) reported

    .@telus trying to steal me as a customer from their own company @koodo and have the nerve to tack on $150 activation fees. I'm sure that works on a lot of people, not me. You just angered me. #canada #terrible #customerexperience

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    @jamesrcs Telus is the worst, not sure if I can face them. Health care people still use faxes in Canada, they always lose them. BCAA is also tiring. Our property management company had a hack, they haven't answered questions either.

  • CapsColts J (@CapsColts) reported

    @TSNRyanRishaug @TELUS @TELUS worst customer service on earth. Good luck

  • MichealJRTaylor Michéal Taylor 🇺🇦🇨🇦 (@MichealJRTaylor) reported

    I think my favourite part about @TELUS internet is having to reset the whole system after a power outage. Or just randomly when it stops working. Sometimes a new SSID, sometimes new hardware. It's always a fun adventure 😶

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • RdLessTrvled 🔸Dahlia Woods🔸 (@RdLessTrvled) reported

    Anyone else battling Telus' harassment with Fiber installation? The threats of cutting our service if we don't comply have ramped up. I didn't even allow them to install it from the street to our house yrs ago! My heels are dug in and I don't intend to bend...

  • Rethirded Renato Lizardo (@Rethirded) reported

    Never had problems with @TELUS now i ******* regret switching to @ShawDirect

  • dreamsandcolour Melissa (@dreamsandcolour) reported

    . @TELUSsupport why am I being told by customer service that there isn’t a customer service rep that I can speak to? @TELUS