Telus outages and service status in Ladysmith, British Columbia

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

• 
  Bryce (@Brycer79) reported 23 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Dave Morse (@Langfordman) reported 48 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• 
  Speaking for the planet (@shepherd_360) reported 49 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝒯 (@trriixsha) reported 10 minutes ago

  this is what the telus app tried to do, the issue is scheduling, nothings available

• 
  J7Wildcard (@J7Wildcard) reported 11 minutes ago

  @VanIsleInvestor @TELUS I signed up a few months ago, no issues, reasonable price. My wife is trying to sign up now. Couple days in and still having issues and the rates are up with less data. New boss man making changes.

• 
  ben d (@bend559054) reported 12 minutes ago

  I should have said Telus slashed dividend 55% from $1.67 to .$0.75 , this drove the stock down, but we all knew this was going to happen, but EPS was $0.16 but consensus wanted $0.22, a big drop.

• 
  THOMAS SHAJAN | PR3MNT (@PR3MNT) reported 16 minutes ago

  @TELUS How many times should I repeat the same thing, TELUS???????? I am tired of getting repeated cold calls and marketing calls from your agents and their random numbers. I am tired of telling them that I have already OPTED OUT of such calls. Please do not make me angry on them. If you will continue this, I will have no regrets whatsoever to cancel your services. @TELUSsupport

• 
  suke (@sukekhosa) reported 19 minutes ago

  @mikey_rakkar @TELUS Terrible, getting calls from agents in India who don’t even speak proper English.

• 
  Scott Patterson (@skibumbc) reported 22 minutes ago

  Defund Rogers! Rogers cancelled the only sports radio station in Vancouver. Why do they get to keep their name on the arena? Defund Rogers. If they don’t want to support Canuck fans with news, move along. Hello Telus?

• 
  Cody J Bechard (III) (@nighthawwk91) reported 26 minutes ago

  @TELUS Absolutely! My phone, has no service alot. As I type this I have 5 bars, but no data. Often it will constantly be switching from 5G, to 4G, then "emergency calls only" very sporadic. It's been this way approximately 4-5 weeks

• 
  Cobra Chicken 🐍🐔 (@cobra___chicken) reported 27 minutes ago

  @RichardLBennett Data centres are everywhere. How do you think Telus, Rogers , Bell, all operate? Let alone any internet service provider. How are you possibly able to get out of bed knowing that the internet is operating every day? By the way, you're using data centres right now posting on X.

• 
  Enkhmanal 🟠 (@Enkhmanal) reported 29 minutes ago

  $TU - TELUS CUT ITS DIVIDEND 55% AND RAISED CAPEX. THE FREE CASH FLOW GUIDE FELL A QUARTER. Every rung of the 2026 guide moved at once. Free cash flow to about $1.8 billion from about $2.45 billion; capital expenditures UP to about $2.6 billion from about $2.3 billion; consolidated service revenue growth to flat-to−2% from 2% to 4%; adjusted EBITDA growth to −2% to −4% from 2% to 4%. The quarterly dividend was reset 55% to $0.1875 a share, an annualized $0.75, which TELUS says frees roughly $2.7 billion of cash through 2028 for debt reduction. The payout policy moved to 45–60% of trailing free cash flow from 60–75%, and the discount on the dividend reinvestment plan is gone from October 1 — the company says that reduces shareholder dilution. The leverage target itself never moved. The deadline did: about 3.0 times net debt to adjusted EBITDA by year-end 2028 rather than 2027, from 3.5 times at quarter-end, citing "competitive pricing pressure and reduced subscriber demand amid lower population growth." Mobile phone net additions were 17,000. A carrier that grew by connecting a growing country is repricing for one that isn't. The dividend is what pays for the extra year. Shares fell about 12%.

• 
  Primary Care Alberta (@PrimaryCareAB) reported 30 minutes ago

  TELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2