Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/17/2026 12:20

January 17: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shawhelp Shaw Help (@Shawhelp) reported

    @kurt_eh Hi! We don't have any strategies to make people want to move to Telus. I'm sorry we're not able to help with your Outlook problems, but Microsoft does offer their own support at 1-(877) 568-2495 - Darren

  • SarahBurssty Sarah Burssty ✯ (@SarahBurssty) reported

    @CatgirlMotors Spot the Telus customer

  • Chewie27 Michael Krimmer (@Chewie27) reported

    @RegionWaterloo is there another issue with Telus/Koodo users?

  • Lrbau 𝚛𝚟 (@Lrbau) reported

    @6Kold 1.5k down and 900 upload. And only because hunted fried me and she thinks Telus has bad service😭😭

  • carmen59477842 cc (@carmen59477842) reported

    @CTV_AvisFavaro @DocMCohen There is no way to cancel an appointment at Humber There is Telus how

  • iDaveMac2020 iDaveMac (@iDaveMac2020) reported

    @AdamMcGale @TELUS I'm simply beefing that Telus over charges. I do so at every opportunity. I do not find them a fair company. Sorry for your son's disability and my luck, but they never entered into my head at the time. It ain't about about that. I see telus, I see red.

  • espresso_snob espressosnob (@espresso_snob) reported

    @terrykhoyt1 @telusmobility Doesn’t telus share bell network ?

  • KiranTy89057876 Kiran Tyagi (@KiranTy89057876) reported

    @personiv @TELUS This is to inform you that personiv's Gurugram branch is doing inethical practices for Telus bussiness. I was the part of Personiv Gurugram so I know the truth. They threw me out because they never wanted to tell this to anyone. I have sent msg from my outlook.

  • Dagostino_Audio David D'Agostino | Pixel Penguin Audio | (@Dagostino_Audio) reported

    @FXNetworks trying to log in with my telus account and just keep getting booted back to the choose a provider screen. Help.

  • AdamMcGale Adam McGale (@AdamMcGale) reported

    @iDaveMac2020 @TELUS You're a bad person. My son will never walk. Rethink what you say.