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Telus

Telus Outage in Ladysmith, Cowichan Valley Regional District, British Columbia

Problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Ladysmith, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Ladysmith and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 09/23/2021 01:55

September 23: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems:

  • Internet 45.56% Internet
  • Phone 31.08% Phone
  • Wi-fi 8.36% Wi-fi
  • TV 6.35% TV
  • E-mail 5.27% E-mail
  • Total Blackout 3.39% Total Blackout

Telus Outage Map Near Ladysmith, Cowichan Valley Regional District, British Columbia

The most recent outage reports and issues originated from South Wellington.

CanadaSouth Wellington Phone
CanadaLadysmith Phone
CanadaLadysmith Internet
CanadaLadysmith E-mail
CanadaLadysmith Phone
CanadaLake Cowichan Internet

Telus in Ladysmith, British Columbia Comments

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Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:
  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • TheNorthVan_MB Mike (@TheNorthVan_MB) reported

    @ShawInfo 10+ yrs a customer. No internet for 2 days. 2 days work lost. 5 reps spoken to. 1 offered me his very odd ideas about Covid 19 and why he's not vaxxed. 3+hrs on the phone. 1 no-show by a tech, after 4+hrs waiting. All equals 1 call to @TELUS tomorrow morn.

  • CoachKurc Kurc Buzdegan (@CoachKurc) reported

    @TELUSsupport Friday a Telus rep (I think) came to the door to sell us on Telus. All sounded good, gave ID to secure account then no communication since. No way to call you to see whether legit, then read other issues here & about to cancel even if this is real. Poor start.

  • BShane555 Shane (@BShane555) reported

    @doornumero3 @hidrees At least we keep paying billions to those who have been “building” the system the last 2 decades. $50M/ quarter? Might be time to shut down Canada Health Infoways, they have had too much time & might be working more for Telus. @DonDavies

  • opinionypunto Luis (@opinionypunto) reported

    @TELUS Is the network down right now?

  • AudreyTannant Audrey Tannant (@AudreyTannant) reported

    @TELUS and @TELUSsupport your chat function is broken. Any request to fill in a contact form for an issue spits you back out to your support bot. #nosupport while having your internet shut down for an address issue is awful. #billpaidinfull #supportbotssuck

  • hopthegooner Hop KTC (@hopthegooner) reported

    @TELUSsupport I'm having a problem transferring my number to Telus. It's been > 3 hours and I don't have phone service. Please help!

  • EyesWid51213134 Eyes Wide Open (@EyesWid51213134) reported

    @TELUSsupport your sales rep came to my door & I signed on for PIK TV, Apple TV and wifi. On Aug 21, a technician came to install the wifi and the “boxes would be mailed in a few days.” Sept 22: 3 hr later (phone) with Telus support, numerous emails and nothing!

  • JamesMurtagh17 James Murtagh (@JamesMurtagh17) reported

    @TELUS home security and health monitoring require attention to service delivery my 90 yr old mothers living well companion is still not supporting her because Telus shipped it to the wrong service address 4000km away...Telus hasno problem billing my account though!

  • Cdnsnowbird1 cdnsnowbird (@Cdnsnowbird1) reported

    @ADT Thank you for answering at least. That’s more than ADT CANADA has done. I was able to reach them ONCE after a long wait … but not since. This is incredibly poor service. Before the merger with Telus, I had no issues whatsoever .

  • justthemandi03 Mandi (@justthemandi03) reported

    @Shawhelp Except I never heard this. It was a recording played to me. Sounds fishy that I’m expected to hold up my end of a service agreement but you can have a clause to not hold up yours. It’s fine. @TELUS is giving me a $200 bill credit to compensate.