Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 02/03/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wolfe69err Mr. Abdul Kaskas♊️ (@wolfe69err) reported

    @TELUS , @TELUSsupport ...So, after the fact that I did a #Factoryreset on my phone, I am still experiencing " #Videochat pixelation" , " Video chat feed #Freezing " , and audio feed dying. My phone is , respectfully, not the problem as i

  • tylertalking Tyler Allan (@tylertalking) reported

    @TELUS @TELUSsupport YO! I'll be calling in the morning to cancel Internet and Mobile with you. Time to go local with a different ISP and I guess @FreedomMobile ?

  • marilynpests Marilyn Carter (@marilynpests) reported

    @gerrybuddy Well he certainly did not amass his fortune as a paperboy, or at a Telus call Centre for minimum wage! He is the poster child for corruption and buy outs ! He will run the country the same way ….# never my PM

  • amiletic2 amiletic (@amiletic2) reported

    @TELUSsupport Telus is changing upfront for service. Now, they want to charge or credit card payment. We'll cancel.

  • BeelzebubbaESQ Beelzebubba (@BeelzebubbaESQ) reported

    @TELUS why do you ******** still knock on peoples doors? Can you think of any other company that does that? Rude.

  • SP_Mount Creeping Jesus (@SP_Mount) reported

    Lack of incentive to stick with @telusmobility @TELUSsupport @TELUS Staff in Loyalty dept. respond politely nonetheless with underlying bitchiness that actually says FU & **** off! Erin in particular. Cost only increased after many years loyalty. Looking at cheaper options. #Fido

  • SP_Mount Creeping Jesus (@SP_Mount) reported

    P.S @telusmobility Erin wouldn't even agree to what @TELUS gave me 2yrs ago. Erin, in no uncertain terms, & no room for negotiation, expected me to agree to a bill that was $23.56 per month more than I already paid to sign with them again. How is this incentive? Appalling service

  • vorrell Aunty disestablishmentarianism🇨🇦 (@vorrell) reported

    @david_hemond @WitWarrior Tbf, in Canada we also specialize in taking poor peoples money and giving to the wealthy shareholders of companies like Telus who are getting in to the healthcare game.

  • Felandro89 Tyler (@Felandro89) reported

    @telus @telussupport Been a customer for 20 years faithfully. After you trying to nickel and dime customers with this new credit card fee I will forever be removing my services and you will lose out on thousands over a 1.5% fee. Good job on your business sense.

  • whackedgaming What name? (@whackedgaming) reported

    @TELUSsupport Did not even get that far as soon as I said I wanted to buy the phone out right and keep my current Telus plan I was told they wont sell to me, Only way they will is if I do a 2 year contract. 20 years with Telus this is my first issue with the company.