Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/25/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • John93559320 John (@John93559320) reported

    This is why you never travel with a telus/bell plans. They are outrageous. They send you a text saying you are out of the country and then charge you to read it. They are crooks. Get a local phone plan and sim card. I pay $16 a month in mexico w/4g calls and texts to Canada incl

  • ghostchibi ghostchibi 💍 FE ENGAGE LIVETWEETING (@ghostchibi) reported

    For reference, the Asagao Problems (tm) include: Callisto - would do anything for her kids and has separation anxiety wrt her family Lune - is dead, and thus the source of 80% of the problems Telus - has trouble Not telling his family things Celeste - trying to be his dead dad

  • _DanielMutton Daniel Mutton (@_DanielMutton) reported

    Wow absolutely awful customer service over the phone from “Mandy” @TELUS @TELUSsupport

  • lenny_squiggy Lenny&Squiggy 🇨🇦🐈🐈 (@lenny_squiggy) reported

    @JaneFairfax13 Telus has been buying out dozens of health tech companies for decades.They buy the companies to acquire their customers often dispensing of some damn fine tech along the way. Loblaws/Weston are following suit. …truly surprised this hasn’t reached the anti competition police yet

  • monicashokar Monica Shokar (@monicashokar) reported

    @RogersHelps @rdc789 I’m having the same issue in the same neighbourhood with no internet for the last 3 days, I swear other companies never have these many issues. Some of my other neighbours have Telus, they seem to never have an issue when I ask them… something to look into!

  • VolatileSky VolatileSky (@VolatileSky) reported

    "my dad passed away, I need you to remove his name from the account and to update the billing information." "That's too bad, can I upsell you a new internet contract? What carrier are you using for your cellular device?" Thanks @TELUS for being even worse than I expected.

  • swingsnest Jocelyn (@swingsnest) reported

    @CRTCeng @AB_EmergAlert I received zero Emergency Alerts today with my provider, Telus. How can I find out why?

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Wtf am I paying for @Telus?? I'm so sick of being charged so much and having such ****** service.

  • jaackfrost68 Jack Frost (@jaackfrost68) reported

    @GlobalEdmonton Poor Telus. They just above the poverty line. Give them a break $$.

  • ATTACKOO rien⁷ (@ATTACKOO) reported

    BYE i ran out of data imma stop tweeting cause that phone bill bout to go crazy💀💀 not gonna see yoongi guess💀💀💀💀💀 **** telus💀💀💀💀**** ticketmaster💀💀💀💀