Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/18/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • oldschool316 David Church (@oldschool316) reported

    Had a @telus hub, that was no better but at least they tried over and over again to fix it. Come on @starlink house of 6 and home schooling to start soon, won’t be possible with these services

  • dmcmonomills Murray Chamney (@dmcmonomills) reported

    @TheTeslaLife @DMC_Ryan On my trips to the US, the LTE drops for about 30 seconds, when it changes service providers. It was ATT/Rogers, but I think the Canadian system is now Telus. I've gone across the border 3-4 times, and never had anything more that a few second hiccup.

  • cacakrispies riley °__° (@cacakrispies) reported

    i used to despise my life so much when i was 10 i was embarrassed of the CABLE provider we had .... like damn she got telus... why can’t i be like her 😩

  • orlyjoffre Orlando (@orlyjoffre) reported

    @TELUS internet’s service as absolute garbage. @TELUSsupport

  • canon12a Daniel (@canon12a) reported

    @TELUSsupport on phone over 1hr with 1-866-558-2273 Telus support. still got nothing from them .Conference calling only works partially. when on call with person1, person2 calls me, i merge person2, now person1 can't be heard by person2 and I, but person1 can hear person2 and I

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • marcie_c_john Marcie Callewaert (@marcie_c_john) reported

    @OSiggie There's cell service and we are using Telus Hub wifi which works off the cell tower. Satellite internet is also an option but needs a dish set up and is more expensive. The hub option is fairly new and is such a good deal!

  • rock_lesnar Rob McKay (@rock_lesnar) reported

    @TELUSsupport We have already spoken to a phone agent and they cant figure out the problem. This is 1 of many issues. I will be calling in to cancel my service. Our family is going to miss the countdown for new years eve and cant watch tv or go online. This is complete bs. @telus

  • brk4520 brk (@brk4520) reported

    I cannot work from home, and this is costing me everyday. I want to cancel my service at this point and go with TELUS. This situation has been handled so poorly.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from Surrey, British Columbia

    So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.