Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 02/22/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kweenshaker Ell Eee Em (@kweenshaker) reported

    After painstakingly switching mobile phone providers, setting up new phones and wiping old ones clean, @TELUS calls me with a magical offer that they now have for me that wasn’t available last week. Too little, too late. Treat your customers better.

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus @news1130 Telus worst customer service ever...they do not care about small business

  • MrsBeerwort Angela Beerwort (@MrsBeerwort) reported

    I hate Telus, and Samsung, and anything phone/contract to use a service related. That is all.

  • cmall Chris Mallinson (@cmall) reported

    @DJFixIt @IRPlawyer @TELUS The vaccines absolutely help with transmission. The CDC website does not say it will "only" help symptoms.

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus is customer service getting worse? Why don't companies know how to deal with people? I have never in my live experienced such poor customer service @telus

  • HannonHal Hal Hannon (@HannonHal) reported

    @TheSpecialist4 @DlozKillr @TELUSsupport TRUE STORY. Just home from hosp recovering from heart attack, had issue with Telus internet, called them & they refuse help w/o my DL# which was 13 flrs below in garage. Threw their $1,300 equip out 13th flr window, told them to pick it up, wrote letter to Telus exec, nvr billed

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @TELUSNews @NEWS1130 @CTVNews I have never experienced such horrible customer service, telus needs to learn how to treat customers and small business

  • Precede_OHS Precede (@Precede_OHS) reported

    Unfortunately, due to @TELUS having some IT issues, our 1-866-989-0499 toll free number is not available. Our online portal & email booking options are still available, or please dial directly to 587-815-0456 to speak with a Customer Service Agent to book your appointments.

  • mlmiller273 Mary Mary (@mlmiller273) reported

    Waiting on @TELUS alarm tech to arrive and stop the short every 45 sec beep. Changing the battery didn't help. Poor Bailey is hiding under the bed and I'm exhausted. Why do these things always start misbehaving around 3 am.

  • atulshinh Atul शींह (@atulshinh) reported

    @TELUS why internet issues at few places BC for 2nd time in a week?