Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/29/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommy_Slick Tom Ross (@Tommy_Slick) reported

    Questions now (gonna be a short question period). @JWeisnerGlobal asks about the delays, why wasn't the rollout done differently (same as Bill Fortier's question from earlier today). Shandro says going forward, he wants AHS to continue working with Telus to ensure stability.

  • nigelscheapvlog Nigel Hay (@nigelscheapvlog) reported

    Nice peaceful drive home, no calls as @telus was down. Glad I downloaded @ChrisMoyles show earlier rather than stream it on commute home #licktheskirtingboard

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @theoriginaljbk @TELUS @TELUSsupport OMG YES!! Mine used to be like $50 plus tax for 20 years. Then it got consistently more and more expensive every year with these new thousands of dollars worth iPhones, smartphones etc. Now it’s $149 per month! How does service cost jump $100 in less than 5 years?? Madness!

  • Yu79607465 Niki (@Yu79607465) reported

    @therealbigzee2 @TELUSsupport @TELUS Down in BC

  • theoriginaljbk Justin Buffett (@theoriginaljbk) reported

    @UrGirlSaigon @TELUS @TELUSsupport Their service also isn’t cheap - so not sure why I’m staying with them when they can’t even provide consistent service

  • _SaadSiddique Saad Siddique (@_SaadSiddique) reported

    Anyone still having trouble with @TELUS? Try to manually select Network under Cellular settings of your phone instead of Automatic. Seems to have resolved the issue for me. #TELUS #networkdown #Canada

  • carolannbagan carol-ann: #istandwithtrudeau ,#nonracist,#BLM (@carolannbagan) reported

    @alihugginss @TELUS every so often my wi fi goes down the pan which pisses me off

  • britchick_18 Claire Beardsley (@britchick_18) reported

    Hey @TELUSsupport @TELUS how come there's no service in Winnipeg?

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    @flyingpilz @acechhh @TELUS I just got my service back. Hopefully yours is back soon! Crazy how during a pandemic we're encouraged to connect via technology then this happens xD

  • nockwurst Robin Squires (@nockwurst) reported

    @TELUSsupport Telus network been down for nearly an hour and Telus has nothing to say about it?