Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (27%)

3. 

   Wi-fi (8%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

• Speaking for the planet (@shepherd_360) reported 3 years ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• Bryce (@Brycer79) reported 5 years ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• BdblE (@MsYouDoYou) reported 5 years ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• Dave Morse (@Langfordman) reported 5 years ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• TheSorryGirl (@TheSorryGirl1) reported 4 days ago

  @TELUS @TELUSsupport @Bell Listen you guys, the service in Newfoundland for cell phones is absolutely atrocious. I’m paying 254$ a month for 3 phones and where I live if I don’t have internet I don’t have service. Figure this out or I’m not paying my bill anymore.

• John Argus🇨🇦🇬🇧🇮🇱🇺🇦 (@JohnArgus5) reported 7 days ago

  Bell fired most of its staff years ago. So did Rogers. And probably Telus for all I know. They now subcontract service calls as well as customer service to the lowest bidder, who then hires the cheapest possible employees, usually immigrants or foreign workers. I've had Rogers for 10 years and had a number of service calls over that period and I don't think a single one spoke unaccented English.

• Anwar Abdi (@RealAnwarAbdi) reported 10 days ago

  @TELUS has the worst customer service. If I had known, I never would have left @Bell. Instead of helping me, your agent Ana spent the time arguing. Disappointed.

• x - AMC Diamonds (47-28-5) (@MattyPlumz) reported 10 days ago

  Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb

• Canada=Becoming Authoritarian Rapidly? Noooo! (@mike00617140414) reported 15 days ago

  @CityNewsTO @Bell just fu*king sux ***! Cancel CRAVE, do anything to NOT Support Telus, Rogers and Bell!! They are watching the government assault Canadians over and over.

• Graf von Zippilen Correct Commentary (@TankiesFTW) reported 15 days ago

  @AmazingZoltan For phone landlines and Internet services: search the Internet for reviews. And remember: DON'T go with Big Providers like Bell, Telus, and Rogers (which now includes Shaw). Their customer service and technical support #STANK!

• Eamon Hoey (@EamonHoey) reported 18 days ago

  @JimboStanford @AkshayAnchor @CTVNews Jim The DST was designed to fund, Bell, Telus, Rogers, CBC, and CTV. The history of the DST serves to ask why did the CRTC continue to support and industry of monopolist who take from the pockets of CDN workers.

• LallyA (@LallyAd) reported 19 days ago

  @Bell_Support bell I love y’all’s holding music @tatemcrae something tells me bell slay’s 👊 with the fastest 5G speed and LTE and better customer service then @TELUSsupport Telus holding music is so **** it’s sounds like they went on eBay and hired some idiot.

• Steve Coville 🇨🇦 (@SteveCoville) reported 20 days ago from Hornepayne, Ontario

  @hendrikpape @phillstaf @Bell That's a wild looking map. You would never think it with Telus's coverage

• LallyA (@LallyAd) reported 20 days ago

  Dear @Bell_Support and @Bell please bring your fibre service to BC your guys mobility is way better then @TELUSsupport even tho yall use a ran. But please bring yalls home service to bc lower mainland all Telus enjoys doing is screwing there customers over.