Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 02/08/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 420investing KapG (@420investing) reported

    @DividendKingTSX And yes stacking as much as I can. Have a good amount built up so far but nothing crazy. Almost 3.5k a year in the tfsa iirc. Been buying banks and some others like Telus and enbridge when markets tanked. My average yield (at cost) is about 6.5%. Not too bad.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • sunilvancouver Sunil Menon (@sunilvancouver) reported

    @risingaction @taj1944 no issues with TELUS. Haven’t missed a minute - yet!

  • Techduderyeg Techduder (@Techduderyeg) reported

    Sounds like @TELUSsupport @TELUS employees just voted to go on strike! Don’t expect any customer service until it’s over! #cdnmedia #yeg

  • vikingqueenbee 🐝 (@vikingqueenbee) reported

    @justBlakePrice My step mom said hers is down as she texted me and asked if mine was ok. Which it is and has been this whole time. Thanks @TELUS !!

  • madnomadic Meandering irreverent vagabonde 💜🍁 (@madnomadic) reported

    @MichelChartrand @JanPitman @CP24 They take their cues from Public Health. Once PH backs down promoting shots against a virus that no longer exists, so will Telus (and many other companies.)

  • dman_0007 Dipesh (@dman_0007) reported

    @Shawhelp Hi the issue was yesterday as the Canucks game didn’t work saying it was blacked out in our region which shouldn’t be the case since I live in Surrey. Many others had the same issue but Telus customers didn’t. We pay for a service and I was expecting to watch the game

  • CommanderdD EARTH Federation: #CommanderD (@CommanderdD) reported

    @TekSavvyBuzz remember the rogers internet outage. the only reason why some had internet, was especially because of shaw. telus/bell was the other reason.

  • abelaie Antoine Belaieff @antoine@tooting.ch (@abelaie) reported

    I thought @TELUS @TELUSsupport had better customer service than its competitors. Unfortunately it does not… quite the opposite. I have never experienced such obstructiveness and stubbornness. And back out we go again. It was a short few months. #makethemcompete

  • RobHodkinson Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    My Telus home services have been glitchy since noon. Anyone else having issues with Telus Optik? @TELUSsupport