Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (47%)

2. 

   Phone (28%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

• BdblE (@MsYouDoYou) reported 11 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• Dave Morse (@Langfordman) reported 21 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• McMudder (@McMudder71) reported 9 minutes ago

  @Screenwriter_11 @TELUS Help beating up Hubby’s phone. Live chat is stupid. I’m not going on the phone for hours.

• Melissa Sanderson-Alsbergas (@Screenwriter_11) reported 9 minutes ago

  @McMudder71 @TELUS @koodo, I've always had great service with them. Also relatively cheaper than the average cell phone provider. Not sure how well they work outside of Town though...

• Thymeless Cottage on Renaissance Farm (@ThymelessC) reported 10 minutes ago

  @TELUSsupport @gmail Still in shock here over how "well" this is working. 1st thing that happened was that google synced ALL of my contacts w/ALL of Telus' customers. Telus said it wasn't their problem, ph Apple who said DELETE everything. We had to find a new email source. No end of probs created.

• BdblE (@MsYouDoYou) reported 15 minutes ago from Burnaby, British Columbia

  Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

• mia (@mianguyxn) reported 17 minutes ago

  @simpychinoo im with telus and i disconnect so ******* much lol so bad tryna play ranked on games and im on 100 ping constantly

• David (@Wildarms_2) reported 18 minutes ago

  @TELUS YOUR E-MAILS ARE NOW SET TO SPAM SINCE YOUR E-MAIL ARE JUST THAT SPAM I NEVER OWNED A CELL PHONE IN MY LIFE I ASKED YOU NICLY TO ADD TO MY ACCOUNT NOT TO SEND ME THESE BLASTED E-MAILS BUT I GUESS YOUR TO ******* GREEDY TO CARE ABOUT CUSTOMERS RIGHTS OF PRIVACY

• BdblE (@MsYouDoYou) reported 23 minutes ago from Burnaby, British Columbia

  And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

• Stephen Reid (@SafetySteveNL) reported 28 minutes ago

  @McMudder71 @TELUS Been with Telus for 18 years. Just switched the wife and MIL to Koodo. There service is great and its 57 a month for 1 63 a month for the other. Taxes in its half the Telus cost. My contract is up in May. I'll be jumping ship then.

• Bryan (@bonstad) reported 28 minutes ago

  @TELUSsupport @Shaw support is better than @Telus. They employ Canadians

• Todd Nickel (@toddnickel) reported 30 minutes ago

  @MsYouDoYou Was with TELUS forever, and so much the same--March 2020 WFH revealed just how terrible they are. Switched to Lightspeed (cable) in November. Seamless switch. DL speed doubled. $45/month. Zero issues. Hate that we waited so long.