Telus

Telus Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 01/30/2026 20:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sabinah_R Sabinah (@Sabinah_R) reported

    @ITguy604 @Questrade I'm on Telus fiber and I still can't login

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada .@Fernpick would it happen to be you that brought up the MSRP issue? There was also a person who compared all of the devices Telus was selling and did the work to get all the MSRP's possible from the various brands. It showed issues exactly like what Videotron said.

  • giromonsale Giromon (@giromonsale) reported

    @texfre @adriandix Blame Telus who is Contracted to provide that Service. Ministers cannot micromanage this although ultimately they are responsible. Telus screwed up.

  • meredithheron I'm Speaking.... (@meredithheron) reported

    @fuzzbucket43 @TELUSsupport @TELUS I used to have them back when I had a treo but they didn’t have iPhones to support it

  • DillonThoms Dillon Thoms (@DillonThoms) reported

    This new "Easy Payment" plan by @TELUS is a joke. They say it's to lower your monthly plans now that the plan doesn't include a subsidy for the phone. BUT my plan increased, plus now I need to pay monthly for the damn phone. My bill went from $86 to $123. How is that better?

  • meredithheron I'm Speaking.... (@meredithheron) reported

    Doesn’t inspire confidence that when I ask for a status update on the service outage from @RogersHelps they ask me to fill out forms. You call them & it’s an endless loop that connects to no one. @Bell_Business is looking mighty appealing now. Maybe @TELUS ???

  • theexpertsource Raj (@theexpertsource) reported

    @Questrade It seems like you guys don't know what the issue really is and are shifting blame to ISPs. There's examples of users with Rogers, Bell, Telus, etc. so its not just specific ISPs.

  • 91RIGHTNOW river ♡’s sav, liam, zayn and ashe (@91RIGHTNOW) reported

    **** you Telus

  • fuzzbucket43 Jason Rideout (@fuzzbucket43) reported

    @meredithheron @TELUSsupport @TELUS Problem solved, loving my iPhone 12 Pro

  • actionsforgood Merna Schmidt (@actionsforgood) reported

    Does anyone know how to get service from @TELUS @TELUSsupport? Multiple times on hold for ½ hour then cut off. I have emailed and left vm, asking for call. Trying to help our non-English speaking student. Now finished work ‘til Mon and have been trying for 10 DAYS TO GET HELP!