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Telus

Telus outages and service status in Lakeshore, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Lakeshore, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lakeshore, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lakeshore, Ontario

Latest outage, problems and issue reports in Lakeshore and nearby locations:

  • JasonP_YYC
    Jason P. (@JasonP_YYC) reported from Lakeshore, Ontario

    @b_therightclub Lol was gonna give me my Telus login lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RambertSte73068
    Steve Rambert (@RambertSte73068) reported

    @allenanalysis Another poor analysis by Allenanalysis. After Telus was done speaking, they pay the audience and not one person was standing. You need to somehow find out how to get rid of your TDS..

  • ThoughtsOnMom1
    Thoughts On Mom (@ThoughtsOnMom1) reported

    Hey @TELUS @TELUSsupport what is going on with your cell service in Metro Vancouver? For the past month I have been unable to make or receive phone calls on my cell. This has impacted my work. It's not my phone, that has been looked at multiple times. What is happening?

  • SPVCETARD
    SPVCETVRD (@SPVCETARD) reported

    @nuke2astra @spacanpanman Glad I’m a Telus customer then

  • EricSmith_c84
    Eric R.R. Smith (@EricSmith_c84) reported

    @Defiantclient2 @globeandmail 1. I don't support Canada's monopolies. 2. When Rogers acquired Shaw, Telus lured me over by matching what I had. One year later, they increased my rate 100%.

  • mukai_yukari
    Yukari (@mukai_yukari) reported

    @TELUSsupport Thanks for replying. This is not an installation issue. I purchased a TELUS Video Subscription + Automation Subscription. I see both subscriptions in My TELUS and I am being charged monthly on my Mastercard. But TELUS support says they cannot see ANY subscription or transactions on my account in their system, so they cannot activate my camera or cancel the subscription. This looks like a Digital Subscriptions platform issue. Can you escalate this to the Digital Subscriptions / Digital Commerce backend team?

  • ilikefastintern
    polarissucks (@ilikefastintern) reported

    @spacanpanman Telus has a terrible network so it’ll always be on satellite lol

  • LazyCompounder
    LazyCompounder (@LazyCompounder) reported

    $ASTS is getting treated like a real telco rollout story now, not a science fair project. Canada (TELUS) matters because it’s a clean “commercial lane” to prove usage and economics. More partners is nice, but the market will only rerate on cadence + service metrics.

  • SweetJimmyC
    Jamie Cartmell (@SweetJimmyC) reported

    Legit question, is there currently a Canadian (and western-born) company that has larger profits while providing a unbelievably wide range of equally terrible products and even worse customer service than @telus ?

  • chris_tinaa85
    Christina (@chris_tinaa85) reported

    @TELUSsupport @koodo are scamming people. I was contacted by a Telus rep about switching back (I’m currently with Freedom). I never signed anything, received any confirmation emails, or activated a SIM. Four months later, I was notified that $500 was sent to collections. #yeg

  • leftsoccermum
    JR_Vive le Canada! (@leftsoccermum) reported

    @TELUS @TELUSsupport Hey, do you enjoy making it impossible for a family to cancel their elderly family member's account? It seems like you are robbing the elderly blind. #shame #Telusisterrible