Telus outages and service status in La Prairie, Quebec

Problems in the last 24 hours in La Prairie, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in La Prairie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Anderson (@AnderBeef) reported 2 minutes ago

  @TELUS is your data coverage from Squamish to Whistler down? No data at all. Restarted phone. Spoke to other customers they are all having the same issue.

• 
  VR! (@VicRizzzz) reported 6 minutes ago

  @Telus why does your cellular network always so slow . Please do something about it

• 
  chanduuuuu (@chanduuu_cs) reported 8 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 10 minutes ago

  thanks," and hang up. Since I now have his name, are you able to contact the police to give his name and the # as obviously being someone impersonating Telus as an employee? Happy to DM this to you.

• 
  Kam Webb (@KamWebbwo7e) reported 11 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 12 minutes ago

  Holy ****. The people who answer the phones at @TELUS are ******* retarded & virtually impossible to understand. I ******* hate having to call those tards. Hire some English speaking people with some intelligence so we don't have to scream at them every time we call them 🤬🤦

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 13 minutes ago

  @TELUSsupport Hi, I don't what's the problem with Telus because the customer service is very terrible you can't even present your problem. I switched to another provider on the 24th of February cus of increasing monthly bills which I have tried to resolve but to no avail.

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 14 minutes ago

  @TELUS can go straight to hell. 20 years, an hour on hold, and still nothing. I hate them. Going to @PatriotMobile I would rather pay a bit more then a support @telus who offshores CANADIAN JOBS for PROFIT

• 
  Sandra Thomas (@sthomas10) reported 15 minutes ago

  We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇

• 
  Emmanuel Richie (@emmanuel_r90) reported 16 minutes ago

  @Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together