Telus Outage Report in La Prairie, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in La Prairie, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near La Prairie, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Montréal, Longueuil and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Phone | |
| Longueuil |
Phone | |
| Brossard |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near La Prairie, Québec
Latest outage, problems and issue reports in La Prairie and nearby locations:
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bob | Tawcan 🇹🇼🇨🇦
(@Tawcan) reported
@MixedUpMoney Have you looked at Public Mobile? They use the same network as Telus and is way cheaper.
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Andy
(@Andy17383745) reported
This should be illegal and these companies need to be sued into compliance.A minimum of a 24hours support line for hacked accounts would exist at least to temporarily freeze accounts until issues can be resolved. @TELUS should be providing portal protection on all mobile accounts
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Diddly Tha Dregun
(@diiddyshaauns) reported
The Telus guy told me I’d have to pay the fee for cancelling my internet. I told him about all of the things I’m paying for right now. HE WAIVED THE 225$ SERVICE FEE FOR ME. @TELUS keep up the good work hiring amazing people like that. Made a girl cry. It’s the little things.
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x - Coldplay_Oilers ➐
(@coldplay_oilers) reported
@FP_Champagne Minister, this is garbage. Disband the CRTC. They are harming Canadians and protecting Bell, Rogers, Telus.
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Bryan
(@ThatBryanDavies) reported
@StarlinkPage I’m on the waitlist and I’m hoping to be fast tracked, our local work from home rules during the pandemic have resulted in unusable internet for the last year. My current speeds top out at 3mbps down and 0.5mbps up. Telus is the only option and they don’t care.
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Trent Oster
(@TrentOster) reported
@BridgieCasey @MixedUpMoney @TELUSsupport I have telus fibre internet at my shop. Yet they have called me near a dozen times offing me an upgrade to fibre internet. I tell them I already have it, they assure me I don’t. I assure them I do. I describe the install process. They insist. I ask them to never call again.
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Jenn
(@Darkangel75) reported
@Teach_Laidlaw 👍🏼 so frustrating. I've had those spoofed numbers call me and mine has been used. Seems to be much better now. Not sure what Telus has done, but it seems to be working. As an added bonus, I haven't really had any serious outages either and often have a better signal.
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SUSAN
(@SUSAN483749) reported
@Andy17383745 @TELUS Sorry for the experience,have you contacted cybersecurity _01 about this they we definitely help you
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Carol Matas
(@carolmatas) reported
My 3 yr old iPhone 8 mic broke. I spent all afternoon on landline phone with, 1.Telus - we can't help, 2. Apple - buy a new phone. 3. Geek Squad -we can't help. Then I googled it and fixed it myself! Victory!
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caelan and 14,562 others
(@caelanel1zabeth) reported
our internet & Telus cell service is out in kawartha heights area @ptbo_utilities