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Telus

Telus service status in La Prairie, Quebec

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in La Prairie, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in La Prairie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near La Prairie, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Total Blackout 12 days ago
Montréal Wi-fi 13 days ago
Montréal Wi-fi 15 days ago
Montréal Wi-fi 15 days ago
Montréal Total Blackout 16 days ago
Montréal Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near La Prairie, Quebec

Latest outage, problems and issue reports in La Prairie and nearby locations:

  • Sheens13
    Sheeners (@Sheens13) reported from Montréal, Quebec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • gmnewlook
    Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Quebec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65
    Tracy (@twoodward65) reported from Montréal, Quebec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • downsdispatch
    John Downs (@downsdispatch) reported from Montréal, Quebec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch
    alice hirsch (@_alicehirsch) reported from Montréal, Quebec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DigitalAdwa
    Ben (@DigitalAdwa) reported

    @TELUS @tamarataggart @TELUS is your system down? We are calling customer service but no answer to help correct our internet problem!?

  • djice8000
    🇺🇦 (@djice8000) reported

    @TELUSsupport really bad signal on mobile and house internet can't get above 10mbps if anything at all . Is telus the next to crash or what ?

  • davin2424
    D.G. (@davin2424) reported

    @TELUS been a cell phone user of Telus since 1996. The once reliable Telus network has become pure trash. The amount of dropped calls (with multiple phones) and call clarity when in use is complete garbage. Cellular reception within areas of the city of Red Deer is laughable.

  • Gypsymouse
    GypsyMouse (@Gypsymouse) reported

    @CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!

  • Marilyn2222222
    Marilyn Michael (@Marilyn2222222) reported

    Telus Sim card not working

  • IsleBeth
    Darkest Grey (@IsleBeth) reported

    @TELUSsupport Telus stopped broadcasting internet yesterday morning. Done everything up to and including a hard reset. Been on support chat for over an hour with the queue repeatedly resetting. Support not accepting calls... What now?

  • peepstein
    Ed (@peepstein) reported

    At my house, for ****’s sake, I have both a TELUS DSL line and a Shaw cable modem. With failover. This is the solution.

  • suhas_neo
    Suhas (@suhas_neo) reported

    @TELUSsupport Its been over 10 days since I put in an order for a Telus sim and I have not received it yet. This is quite unacceptable. I have spoken with the customer care a few times and everyone just keeps asking me to wait.

  • phkcheung
    Kenneth Cheung (@phkcheung) reported

    @TELUSsupport Can I please get a contact number for a local department in Canada that knows the procedure of how to correct a mistake in the account information made by the Telus sales team? I have been passed around different departments in Philippines with no issue being resolved.

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported

    @MarkEDaye @FP_Champagne No problem, but as you can see, not very helpful if one of the three goes down, I'd assume if Telus went down Bell would be affected as well in some capacity and vice versa.