Telus

Telus Outage Report in La Prairie, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in La Prairie, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in La Prairie, Montérégie, Québec 02/20/2026 18:45

February 20: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near La Prairie, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaLaval Wi-fi
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near La Prairie, Québec

Latest outage, problems and issue reports in La Prairie and nearby locations:

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jwmox John Moxin (@jwmox) reported

    Hey @TELUS you guys have owed me $89.36 for months now. My account is cancelled and I can no longer access it. One of your customer service reps told me you'd mail me a cheque. What's the hold up?

  • 570NEWS 570 NEWS - Kitchener (@570NEWS) reported

    MORE: This follows an issue Telus subscribers were facing when awaiting their text notification regarding a vaccine appointment. The telecommunications company inadvertently blocked texts from the region. Affected individuals will be offered appointments in the coming days/weeks.

  • sem3em SemSem (@sem3em) reported

    @TELUS this how Telus deals with a customer aftern 10 years of being loyal and not shopping around! Telus makes a mistake, you don't pay, Telus reports you to Equifax and Transunion! Then fixes the problem! #CustomerExperience #CustomerService

  • PrashantBanerj8 Prashant Banerjee (@PrashantBanerj8) reported

    Worst service from Telus, was chased by Telus promotion agent to sign up for new Mobility and home service but haven’t received anything and an unauthorised debit of $429 on our credit card. Misselling and bad customer service. No one to help @TELUSsupport @telusmobility

  • t_c_f_u bizarro clayt (@t_c_f_u) reported

    Do you have a mobile plan with Telus? Has your data been slow as ****? I’m trying to figure out if it’s them or my phone

  • KimboCrockett Kim Crockett (@KimboCrockett) reported

    5 weeks since I created an internet account with @TELUS and still without any internet. With nobody in customer service capable of giving me a reason why they can't get me connected to the fiber optic above my front door. 🙃🥱

  • CTBLOVETHEWEST ctb (@CTBLOVETHEWEST) reported

    I agreed to have shaws Blue Curve installed 2 months ago. BIG MISTAKE. Have had techs here 5 times and over 20 calls different issue every time. Shaw don’t employ CDN but you get Belize people that can’t understand. Going to switch to telus

  • slpnguy Liam Smith (@slpnguy) reported

    Is it just me, or does every time anyone calls for tech support they are always “experiencing a higher than usual call volume”... dude you’re Telus and it’s 9am on Tuesday LETS GO!

  • kittie37591367 kittie (@kittie37591367) reported

    @berryonline Well finally Three or 4 weeks later and after my younger neighbours got an appointment we got an appt. thanks Telus and region for freaking us out!! Will cancel London!

  • K_Weber94 Kieran Weber 🇨🇦 (@K_Weber94) reported

    Not sure what’s up with @TELUS lately and 5G but @instagram has been loading terribly slow. Maybe an IG issue? 🤔