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Telus outages and service status in Laval, Quebec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 22% TV (22%)
  • 11% Total Blackout (11%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal TV 7 days ago
Montréal Total Blackout 9 days ago
Montréal Internet 9 days ago
Montréal Phone 9 days ago
Montréal Internet 21 days ago
Montréal TV 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

  • Marcus1967
    🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • downsdispatch
    John Downs (@downsdispatch) reported from Montréal, Quebec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook
    Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Quebec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65
    Tracy (@twoodward65) reported from Montréal, Quebec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • _alicehirsch
    alice hirsch (@_alicehirsch) reported from Montréal, Quebec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Sheens13
    Sheeners (@Sheens13) reported from Montréal, Quebec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Weird_Canadian
    The Weird Canadian (@Weird_Canadian) reported

    @BetaKit @EvanLSolomon Then why is Telus building out the data centres? They never release a public bid on them....

  • the_ref14
    Tierneymisu (@the_ref14) reported

    @wongkarwasian $35 for 100gb canada-us-mexico with public mobile (Telus network) They exist and it's easier then ever to find a deal. People just like pissing money away

  • everydamtime
    Farting in Da Club (@everydamtime) reported

    @MelissaLMRogers @TELUSsupport 35 a month public mobile for 75 gigs. Its telus network. No phone support though only through chat

  • yegventures
    Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported

    @Social_Moi @TELUSsupport Not sure why they couldn't help with Alberta accounts unless yours was somehow in the "old stack" but those were all migrated to the new system probably over a decade ago. I don't think there's any legislation requiring only Albertans open these files as TELUS Intl is around.

  • CrudeBoi67420
    CrudeBoi (@CrudeBoi67420) reported

    @bilal_akh @rory_mg Loll i do not use them due my jobs requiring constant travel out of city limits. Doesn’t matter tho, it’s still a crap service for working out of cities. Telus has crap coverage also, reason why freedom coverage suffers. Yes it may be cheap but quality is quite low. Quality over quantity imo Rogers/Bell/Fido are superior services in Canada.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @PaperHatchet Got it, can you try the steps below to cancel your game pass? Log into My TELUS (via web browser or the app) Navigate to the Subscriptions tab Find Xbox Game Pass Ultimate and click Manage Select Cancel Subscription at the bottom and confirm

  • polcia4561
    Polcia456 (@polcia4561) reported

    @MelissaLMRogers @TELUSsupport Yes, there’s room for lowering g the cost. Having worked for AT&T and Telus I know they have huge infrastructure build costs. Plus a horrible regulator that increases costs. Nevertheless, they are lots of opportunities to reduce internal costs of their business processes.

  • CanIrishGal
    CanIrishCanuck 🇨🇦 🍁 (@CanIrishGal) reported

    @MelissaLMRogers @TELUSsupport I've been taken to collections over Telus. They are by far the worst of the worst.

  • CarrieCnh12
    Carolyn Hinds 🇧🇧 #FreePalestine #CongoInCrisis (@CarrieCnh12) reported

    This is what @MarkJCarney @TELUS and people like Kevin O'Leary are planning to do to Canada in Vancouver, Alberta and other provinces. AI datafactories are detrimental to our health and the environment and are not worth it. This AI boom will fail leaving people and the earth sick

  • sphericalshield
    🛡️ SPHERICAL SHIELD (@sphericalshield) reported

    Rogers could never get married because who would show up for the reception? Nobody. Exactly. That is why I am with @TELUS