Telus outages and service status in Laval, Quebec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
The most common problems reported in this area mention Internet and Wi-fi.
The most recent signal from this area was received Apr 25, 12:52 AM EDT.

Internet (67%)
Wi-fi (33%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0

April 28: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Wi-fi	4 days ago
Montréal	Internet	17 days ago
Montréal	Total Blackout	1 month ago
Montréal	Wi-fi	1 month ago
Montréal	Wi-fi	1 month ago

Nearby cities with recent reports

Montréal

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

John Downs (@downsdispatch) reported 6 minutes ago from Montréal, Quebec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
Tracy (@twoodward65) reported 11 minutes ago from Montréal, Quebec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
Iwillbehave514 (@iwillbehave514) reported 13 minutes ago from Montréal, Quebec
What a joke #TELUS makes u waste time when it’s an eternal problem
Iwillbehave514 (@iwillbehave514) reported 14 minutes ago from Montréal, Quebec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
Sheeners (@Sheens13) reported 17 minutes ago from Montréal, Quebec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
alice hirsch (@_alicehirsch) reported 28 minutes ago from Montréal, Quebec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
TELUS Friendly Future Foundation (@FriendlyFuture) reported 31 minutes ago from Montréal, Quebec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
TELUS Friendly Future Foundation (@FriendlyFuture) reported 34 minutes ago from Montréal, Quebec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported 47 minutes ago from Montréal, Quebec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
🇨🇦 Marc 🇺🇲 (@Marcus1967) reported 51 minutes ago from Montréal, Quebec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
TELUS Friendly Future Foundation (@FriendlyFuture) reported 58 minutes ago from Montréal, Quebec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

DeeDee - Living the dream! 👑 NO DM’s. (@deedee_living) reported 5 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I’ve been with Telus since I got my first cell phone many years ago. I called them and a person from India asked me for my social insurance number. I hung up on them and called a supervisor and cancelled my service.
Westview Legend 🇨🇦 (@flyin_oryan) reported 5 minutes ago
@JackieBee_16 @Sportsnet I have found this happens to me every Oilers game.....I get texts from others about a minute before something happens. I never should have gone with @telus I will be switching as soon as I can.
Gursimrat saini (@gursimrat_17) reported 9 minutes ago
@TELUSsupport such a worse experience with Telus. No body knows anything about internet. Two guys come to setup and diagnose internet and issue still persists. No one takes issue seriously. I work from home and my work suffers.
NoneOfYourBusiness (@RightHereEh) reported 16 minutes ago
@AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.
Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 18 minutes ago
Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.
Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported 19 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.
🖕The Reverend Grumblewump🖕 (@grumblewump) reported 19 minutes ago
@ProvoGal01 @TELUS Could be local call center..... ya never know. Maybe its redirected to Tim Hortons 🤔
someguynamedrob (@htrob) reported 20 minutes ago
@JackieBee_16 @Sportsnet Game hasn't frozen once for me. I'm on Shaw/Rogers. Could be a Telus thing. I've never liked their TV quality.
Right Winged CDN (@DKNExCDN) reported 23 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Call centres throughout Canada are also crap. I know someone who works at one -- third party supplier to Loblaws, Shoppers Drug, etc. The call centre employees don't care at all about the customer or the company, and laugh that they give misleading information such as, "Yes, that product was prepared in Canada." By that they don't mean that it was MADE IN CANADA. They mean that it arrived in a shipment from China and was put into a Canadian package. They laugh about it. I believe that one store was fined for their BS about products being Canadian.
Not For The Woke Of Heart (@NFTWOH) reported 23 minutes ago
@Landonforward14 @TELUS What the actual ****?!