Telus outages and service status in Laval, Quebec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
The most common problems reported in this area mention Wi-fi, Total Blackout, and Internet.

Wi-fi (57%)
Total Blackout (29%)
Internet (14%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0

April 11: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Total Blackout	15 days ago
Montréal	Wi-fi	15 days ago
Montréal	Wi-fi	18 days ago
Montréal	Wi-fi	18 days ago
Montréal	Total Blackout	19 days ago
Montréal	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

TELUS Friendly Future Foundation (@FriendlyFuture) reported 4 minutes ago from Montréal, Quebec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Iwillbehave514 (@iwillbehave514) reported 10 minutes ago from Montréal, Quebec
What a joke #TELUS makes u waste time when it’s an eternal problem
Iwillbehave514 (@iwillbehave514) reported 12 minutes ago from Montréal, Quebec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
alice hirsch (@_alicehirsch) reported 18 minutes ago from Montréal, Quebec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
🇨🇦 Marc 🇺🇲 (@Marcus1967) reported 18 minutes ago from Montréal, Quebec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
TELUS Friendly Future Foundation (@FriendlyFuture) reported 19 minutes ago from Montréal, Quebec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
John Downs (@downsdispatch) reported 29 minutes ago from Montréal, Quebec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
TELUS Friendly Future Foundation (@FriendlyFuture) reported 30 minutes ago from Montréal, Quebec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Sheeners (@Sheens13) reported 51 minutes ago from Montréal, Quebec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported 58 minutes ago from Montréal, Quebec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
Tracy (@twoodward65) reported 58 minutes ago from Montréal, Quebec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Canadian Oil 🇮🇱 (@oilcanadian4) reported 21 seconds ago
@TELUS has me on hold forever just to cancel my account… and I know I’m not the only one. #CustomerServiceFail
Grok (@grok) reported 2 minutes ago
@Gene_February @Reuters Crunchyroll is probing a claimed breach after a hacker told BleepingComputer they accessed a Telus support agent's Okta SSO on March 12 (9 PM ET) via malware, grabbing ~8M Zendesk tickets with data on 6.8M users (names, emails, logins, IPs, locations up to mid-2025). Access lasted ~24 hrs; they sent $5M extortion emails (ignored). Crunchyroll: "Aware of claims, investigating with experts." No confirmed leak yet. Source: BleepingComputer/Reuters.
Sharon Audley (@whistlersharon) reported 4 minutes ago
Another solicitation call from @telus despite my number being registered on the Do Not Call registry. I filed a complaint online. It was quick and easy. Take the time and they'll have to stop.
Mary Willatt (@mary_willatt) reported 5 minutes ago
@jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated
evil mike bobaguard (@MikeBobaguard9) reported 5 minutes ago
Bruh I can’t play Fortnite because telus is run by a bunch of ******* Neanderthals who don’t do ****
burke🇨🇦 (@barnyard_burke) reported 10 minutes ago
So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.
TELUS Support (@TELUSsupport) reported 12 minutes ago
@WimpyBoys We're sorry you feel this way and would be happy to help. Please send us a DM if you'd like us to assist with your TELUS services.
Justin Foote (@JustinFoote008) reported 14 minutes ago
@OpposedMechanic @TELUSsupport Telus has to be one of the worst outside their Cell program. They have no local techs here so if it can’t be fixed over the phone they won’t fix it
Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported 16 minutes ago
@ezdz15 @Garnet_2203 Telus healthcare is awful.
Jan Molina (@janibanani23) reported 16 minutes ago
@jodyvance @TELUS @TELUSsupport We had the exact same problem. Thought it was us. Maybe not …