Telus outages and service status in Laval, Quebec
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Laval, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Laval, Quebec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 11 days ago |
|
Montréal
|
Internet | 14 days ago |
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Montréal
|
Internet | 20 days ago |
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Montréal
|
Internet | 25 days ago |
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Montréal
|
Phone | 2 months ago |
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Montréal
|
Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near Laval, Quebec
Latest outage, problems and issue reports in Laval and nearby locations:
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Sheeners (@Sheens13) reported from Montréal, QuebecWow #telus way to just hang up on your client. And I wasn’t even rude👏
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alice hirsch (@_alicehirsch) reported from Montréal, QuebecWelcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Iwillbehave514 (@iwillbehave514) reported from Montréal, QuebecWhat a joke #TELUS makes u waste time when it’s an eternal problem
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John Downs (@downsdispatch) reported from Montréal, QuebecI’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, QuebecFriggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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Tracy (@twoodward65) reported from Montréal, QuebecI cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ALPHA MALE! (@dingoboy70) reportedTelus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly
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Jack Taylor (@Carol22Jack) reported@JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...
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Martin Pelletier (@MPelletierCIO) reportedCanada is in serious trouble. Telus stock is an indicator of what is to come. 😳
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Dean (@Dean403) reported@northopsss @LeafSingh I work for Telus and can help you if you want. I'm just a local tech (AB) but if you want to DM me I can give you pricing and if it works for you either ship SIM or activate esim.
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We are all in this Together (@WeAreAllInl2) reported@FrankP9915 @JohnRustad4BC This isn't true. Canada has similar problems as US healthcare does post Covid. Private telecoms have the worst service. Sasktel at least has far superior service and prices to that of Bell, Telus, etc.
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Kristel 💙🧡 🇨🇦 (@kristelxo) reported@ReaganPodelec @TELUSsupport I think I’m gonna be ill… I saw that it was delivered, never heard anything from Telus and tossed that receipt
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jay X (@JasonI_X) reported@MarioNawfal Ontario government: Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
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G Had Joe (@Alpha_Views) reported@HarlowJourney @TELUSsupport @TELUS Things that never happened.
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TELUS Support (@TELUSsupport) reported@zulutruckeryyc Apologies, and that's definitely not the experience you should be having with your TELUS PureFibre service. To clarify, your internet services are no longer working?
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.