Telus

Telus Outage Report in Montréal, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Montréal come from postal codes H1Z and H3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 01/30/2026 22:55

January 30: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaLaval Wi-fi
CanadaMontréal Phone
CanadaLongueuil Phone
CanadaBrossard Wi-fi
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Questrade Questrade (@Questrade) reported

    @sueharperphotos @BejasaMarco @RobRubuliak Hi Sue! Telus customers located in BC are having issues logging into their Questrade accounts. Our teams are looking into it so we can help resolve it. In the meantime, please try using mobile data or a different internet network as a temporary workaround. We're sorry about that.

  • GastownGay Skye 🇨🇦 (@GastownGay) reported

    @TELUS I get called once every 3 months or so in an effort to sell me TV services. The agent can never figure out what to say when I tell them I don't want TV shows. They just launch in to what TV shows I could be watching with Optik or Pik. But I don't watch TV.

  • RebootBob Alan (@RebootBob) reported

    @jakkuh_t @TELUS Jealous! May move over to 1Gb/s down but @virginmedia can only offer 52 Mb/s up.

  • pkphoto Peter Knippel (@pkphoto) reported

    @nationalpost @TELUS Worst. Service. Ever. Worse than that, the customer service was non-existent. Couldn’t leave fast enough. The experience was so bad, I’m giving blocking @nationalpost a thought, just for the sponsored post.

  • Ripp_Lyg ffsgdmt (@Ripp_Lyg) reported

    @FallonioBlack @jakkuh_t @TELUS Well I have 100mbit for ~22€ per month…. **** that

  • Nellfornow Nel (@Nellfornow) reported

    Also the wifi is terrible. To anyone thinking of going to #telus don’t. It’s not worth it. #wifi

  • RigbyH RigbyHU (@RigbyH) reported

    @jakkuh_t @TELUS Still 7 ping damn🗿

  • MxPr0mpt Mx. Lina (They/Them) (@MxPr0mpt) reported

    @DammitTracy @TELUS @TELUSsupport Considering our dad is disabled, and this poses a _serious_ risk, I'm amazed Telus isn't rushing to fix it from the liability alone...

  • ZabedAkbar Zabed Akbar (@ZabedAkbar) reported

    @Questrade @harmless_exe Can you provide details regarding why it is only happening to Telus customer?. Over 70 percent of internet user in BC are Telus customers. So it is a big deal and you should prioritize fixing this ASAP.

  • TenaciousPz Tenacious P (@TenaciousPz) reported

    @LanceStorm @TELUS @TSN_Sports I know it won't fix the recording, but as a Telus customer, you can download the TSN app on your TV (if it's a smart TV) or on your iPad or phone. They have every episode of Dynamite and Rampage under the "Games On Demand" tab.