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Telus outages and service status in Montréal, Quebec

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Montréal, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Montréal come from postal codes H1X and H4K .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 24 days ago
Montréal Internet 27 days ago
Montréal Internet 1 month ago
Montréal Internet 1 month ago
Montréal Phone 2 months ago
Montréal Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • gmnewlook
    Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Quebec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65
    Tracy (@twoodward65) reported from Montréal, Quebec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Marcus1967
    🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • _alicehirsch
    alice hirsch (@_alicehirsch) reported from Montréal, Quebec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13
    Sheeners (@Sheens13) reported from Montréal, Quebec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • downsdispatch
    John Downs (@downsdispatch) reported from Montréal, Quebec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jesslovescoveff
    Jessica (@Jesslovescoveff) reported

    @VoteCanadaCom Last week a rep showed up at our door. Was told don't come here I'm on the no call list. Came back 4 times the same evening. Stalking much? @TELUS **** off.

  • deive
    Dave G (@deive) reported

    @icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho

  • prairieoceanboy
    Stephen (@prairieoceanboy) reported

    @bruce_mcgonigal @bcndp YUP I have had same & did reach out to find out "who" has authority to use system & the emergency coordinator after some pushing sort of admitted besides keystone copsxHe suggested RICHMOND ndp mla So I called Crickets I will call Telus to see "who" they would allow

  • Murphysmom67
    Clare A (@Murphysmom67) reported

    RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

  • BenDaws22753025
    ICE CANADA (@BenDaws22753025) reported

    @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

  • kedahed
    Kevin Hedberg (@kedahed) reported

    Hey @telus what happened to channel 926 NFL Network? Not on the listings anymore.

  • wealthwatchdawg
    MoneyMaverick (@wealthwatchdawg) reported

    @conorsvan1 They’re so funny @TELUS I had a contract with them once for a set price they jacked it up so I switched to freedom because freedom was giving me the same price but once I switched they agreed to go down💀never going back to them again just by principle I would pay more now…

  • iwalewa_x
    Lewa of Lewahairs (@iwalewa_x) reported

    @simsimmaaz @mamaasquishy What provider? Switched from Telus to Rogers. But their service is so pooooooorrrr

  • Parental_OnX
    Parental Advisory (@Parental_OnX) reported

    Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

  • topyyan
    Topyyan (@topyyan) reported

    @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!