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Telus Outage Report in Montréal, Quebec

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Montréal come from postal codes H3H , H1E , H1R , H1T and H3C .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Montréal, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Total Blackout 8 days ago
Montréal Wi-fi 8 days ago
Montréal Wi-fi 11 days ago
Montréal Wi-fi 11 days ago
Montréal Total Blackout 11 days ago
Montréal Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • Trumpismme
    Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Quebec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch
    John Downs (@downsdispatch) reported from Montréal, Quebec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • _alicehirsch
    alice hirsch (@_alicehirsch) reported from Montréal, Quebec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65
    Tracy (@twoodward65) reported from Montréal, Quebec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook
    Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Quebec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Sheens13
    Sheeners (@Sheens13) reported from Montréal, Quebec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rubbertrout_
    rubbertrout (@rubbertrout_) reported

    @TELUS your home internet is terrible. Just sayin’.

  • BKCOdotCA
    BKco.ca (@BKCOdotCA) reported

    We have 1 bar of 3G cell service that we boost to 1 bar of LTE. From that signal our hub attempts to provide us with wifi... Running an online business with 3 mbps is not ideal, it’s painful actually, some days I could drop kick that Telus hub across the hay field.

  • breesorley
    bree sorley (@breesorley) reported

    @Shawhelp Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • breesorley
    bree sorley (@breesorley) reported

    @ShawInfo Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • CanuckScots
    Scots Canuck 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@CanuckScots) reported

    @TELUSsupport AGAIN, more rubbish from Telus. Promised to call between 7 and 8 tonight to fix THE SAME PROBLEM I have been asking them to fix. Guess what?...THEY DID NOT CALL! Worst customer service EVER!!

  • ChrisbWells
    Chris Wells (@ChrisbWells) reported

    @frugalfrivolous @youseepeeYYC @Drew__Barnes Apple, Samsung, Huawei, LG, Tesla, Telus, Bell, Rogers, Shaw...all straight up, honest brokers of business, but that CNRL...they’re the real bad ones...

  • stephenwrites
    Stephen Graham King (@stephenwrites) reported

    Terrible customer service week. @TELUS @BestBuyCanada @PurolatorInc You need to do better. It's not enough to have people make no attempt to help but do it politely. You have to actually provide solutions.

  • DeakMusings
    Thomas "Stop all Coal Mines in The Rockies"!! (@DeakMusings) reported

    @ursamajor88 Companies that outsource jobs should be penalized. For example Telus's technical support department is located in Guatemala. Great for that country but bad for Alberta and Canada. We need jobs not automation!!

  • gradientghost
    (de)composition in a cardboard box (@gradientghost) reported

    is it just me or is the website for shaw internet an absolute useless hole where links take you in a circle of nothingness and pointless images that dont link to information or services anyway what internet do y'all use we are unlikely to get the telus PWD deal bc it seems slow

  • WRMII
    WRM2 (@WRMII) reported from Brampton, Ontario

    @sadiafahim8 @TELUS @TELUSsupport Stop complaining about every service provider online. You're clearly a moron.