Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3H, H3C and H3G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 12/10/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lolaelverson That Guy (@lolaelverson) reported from Winnipeg, Manitoba

    @TELUS is such a joke, I got an Apple Watch with them it’s $10 a month for data which hasn’t worked since the day I got it. I’ve called and they always say they’ll fix it but they don’t. Now they won’t let me out of my contract because i should’ve returned the watch right away

  • mvbenter Mike Benter (@mvbenter) reported

    @Swiftie01 The problem with Telcos is Canadas small population with large land mass. Building a network is a huge cost so the only way a competitor can operate is to resell Rogers, Bell, Telus and to a lesser extent Shaw and Cogeco. The company will never control their bottom line.

  • Kengdean1964 Kenneth (@Kengdean1964) reported

    @GarnetBees @CTVNews Check out Public Mobile. It uses the Telus network but very cheap. So inexpensive you won’t trust their offers at first, but it’s real! I’m now paying $16 per month for the same package Bell charged me $75 for! Two years now, no complaints!!

  • RachaelSFord Rachael Ford (@RachaelSFord) reported

    @TELUS can someone please kindly tell me why it’s a 4 hr hold to speak with the corporate team to do a quick rate change? Fortunately, after the first two extremely rude reps, I finally have gotten someone who proves that you have 1 customer service oriented agent..frustrating.

  • CaptnFrydog Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day are terrible?

  • themoneysensei 💰Money Sensei 💵 (@themoneysensei) reported

    Recently switched to Fido saving $60 a month Called TELUS to say I want to cancel my home internet. Got them to offer $25 less a month Called Globe and Mail and said I want to cancel. Got them to offer $32 less a month Total monthly savings = $117

  • laurelcmc Laurel McIntyre (@laurelcmc) reported

    @TELUS Roaming charges are automatically applied when BC ferry travels near Suchi islands in Washington! FIX THIS & your 90 minutes to 3 hours on hold to get reversed

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    @gregorytaylor1 @MeeganReadCBC While not a huge fan of any of them, both Telus and Shaw have always provided me with good customer service. Rogers doesn’t inspire confidence. If Telus merged with Bell I don’t know what I’d do. I have nothing positive to say about Bell - rudest & worst customer service ever.

  • krosehawaii Kevin Rose (@krosehawaii) reported

    @pnwkate @TELUS That is a beauty of a shot. I have been with @ShawInfo since getting our first computer in 2003 and have never had any issues with the service.

  • CaptnFrydog Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day is terrible?