Telus

Telus Outage Report in Montréal, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Montréal come from postal codes H1H, H3H, H2Y and H3E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 02/25/2026 18:40

February 25: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HarvestHillsYYC Harvest Hills Cares Calgary (@HarvestHillsYYC) reported

    Family Nine: Needs help with paying their #Telus bill. The amount owing is $368.55. They are three months behind due to both parents losing their jobs and being laid off for a second time due to #COVIDAB and the present #Lockdown. If you can help please DM for more info.

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • BlueAng16621833 Blue Angel (@BlueAng16621833) reported

    @KateXin96 @RajaPetra @guanenglim Dia cuma lead us to believe that his stupid. He did all to make his people more rich. Kalau ada gst they cannot escape. Semua telus. Sst ikut suka.

  • lakeswimmmer thinkin.of.a.better.world (@lakeswimmmer) reported

    Some of the worst: Telus, Comcast, NY Times

  • toddnickel Todd Nickel (@toddnickel) reported

    @kelownagurl I bit and subscribed to TSN and I’ll cancel after the tournament ends. Then I’ll subscribe to Sportsnet when the NHL starts back up. Still much cheaper than Telus.

  • miss_laflamme 🌹Scarlett LaFlamme (@miss_laflamme) reported

    @TELUS super cute ads! The animals really set them apart. Please check out and consider partnering with @LionsShareFund to help protect habitats by giving a tiny percentage each time you use an animal in an ad!

  • CanadianDivide2 Canadian Dividend Investor (@CanadianDivide2) reported

    Telus jumped up in Sept $208 a month, I got rid of all the extra channels and got it down to $114, then this month it jumped back to $165 an hour with their chat they said best deal was $145 include 3 channels, I said no. Call from loyalty program and they took it down to $100

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    4 minutes into a movie and that piece of **** @TELUS Optik TV has frozen at least a dozen times! Do NOT sign up for TELUS substandard shitty service!

  • J0hndavid John David (@J0hndavid) reported

    @TELUS dont bing the Covid home though .... Good thing we locked down the whole country but kept hockey going?

  • Semschette Kail (@Semschette) reported

    @TELUSsupport Is the Telus website down? Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again