Telus Outage Report in Montréal, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Montréal come from postal codes H1Z and H3H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Telus
Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Montréal, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Phone | |
| Longueuil |
Phone | |
| Brossard |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@CartierAstro) reported
@TELUSsupport Hello, my neighbors moved in and rewired their phone which caused my phone to not work. So I called Telus to fix it but why are you guys charging me? It's not my fault. I should not be charged that 100$. Account number is: 6043197429
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Fiona Hughes
(@HughesFiona) reported
It sure is frustrating when my internet goes down so does my landline. Anyone else have this issue with their landline. I mean - why have a landline if it’s it not going to work when you need it?! @TELUS
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Ryan
(@ryantoy) reported
@HLef @TELUSsupport @RickYaeger +1 not devices. On Telus, total blackout - internet and TV down. Multiple reboots, no luck. NE Calgary.
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yycwanderer
(@startupdba) reported
@TELUSsupport our internet and optik are not working for me and my neighbours here in Calgary. My telus mobility data is only 4G. Help!!!
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Raj G
(@RajveerG) reported
@Minerkyle0118 @Epic_PB29 @TELUSsupport I'm in Redstone and my Telus services are out... my phone is Roger's and the internet seems to be slow as well.
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Anne Marie Latrassi ♒
(@hotcheri) reported
@TELUSsupport @telus y'all need to fix your garbage service. I'm sick of not getting what I paid for
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molls
(@MollyClapp) reported
@TELUSsupport @TELUS your workers have no showed 6 times to set up our BUISNESS phone. No one is helping. What are you going to do to help?
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cdnsoldier1982
(@cdnsoldier1982) reported
@TELUSsupport with internet and cell service down in NE Calgary will Telus be offering credits for the disruption of service since myself and family work from home we now can't work today so now your outage is also taking money out of my pocket
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Lisa Hamelin
(@Lisa_Hamelin) reported
@TELUS been trying for days to get through to customer retention. Why don’t you have a call back option? (I guess I know the answer)
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Steve Munro
(@SwanBoatSteve) reported
@AdrianMorrow FYI the absence of the majors in the subway is due to how the contract was tendered and awarded. It went to a company that was not a major who hoped to make money renting bandwidth on their subway network to Bell, Rogers and Telus. (1)