Telus outages and service status in Montréal, Quebec
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Montréal, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 7, 6:48 AM EDT.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Montréal come from postal codes H2G , H3H , H1T , H2L and H1X .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Montréal, Quebec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 4 hours ago |
|
Montréal
|
Phone | 8 days ago |
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Montréal
|
Internet | 12 days ago |
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Montréal
|
Wi-fi | 12 days ago |
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Montréal
|
Internet | 25 days ago |
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Montréal
|
Total Blackout | 1 month ago |
Community Discussion
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Telus Issues Reports Near Montréal, Quebec
Latest outage, problems and issue reports in Montréal and nearby locations:
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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John Downs (@downsdispatch) reported from Montréal, QuebecI’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Iwillbehave514 (@iwillbehave514) reported from Montréal, QuebecWhat a joke #TELUS makes u waste time when it’s an eternal problem
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Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners (@Sheens13) reported from Montréal, QuebecWow #telus way to just hang up on your client. And I wasn’t even rude👏
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, QuebecFriggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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alice hirsch (@_alicehirsch) reported from Montréal, QuebecWelcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Tracy (@twoodward65) reported from Montréal, QuebecI cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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x-Stunning Steve ⬆️ (@SteveDickerNL) reported@koodo @TELUSsupport I got a call yesterday from 1-844-372-1809, "TELUS" showed on Call Display. I said hello, caller thanked me for being a Koodo customer, then hung up. Was this a legit Koodo/Telus number, or was this a scammer? #koodo #telus
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Sandilou2u (@sandilou2u) reported@peternowak If your ear isn't trained to a specific accent it can be difficult to understand what the agent is saying. It's frustrating for the caller and the agent. If Telus is using AI in this instance they've had plenty of complaints. It's using the technology to improve service.
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Derek Braid (@Royal_Arse) reportedRogers took ~$82M via Canada Emergency Wage Subsidy program, with top three telcos (Rogers, Bell, Telus) receiving >$240M while paying billions in dividends. Individuals receiving CERB had to repay over-payments, white collar welfare industry did not. Now mass layoffs.
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Джеймс Кох (@jkoch493) reported@furmsies Settle down captain. Oh, that’s gonna happen. You get one more phone call from Telus or revenue Canada daily your information was leaked long ago
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Pepperfly (@Pepperfly228975) reportedSo get this, Telus is using masking technology (AI) to hide the fact their Call Centre employees have accents coming from places such as India - so they are deceiving customers that they employee Canadians and are not - they are deceiving their entire customer base.
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Jose Putanero 🇨🇦 (@JPutanero) reported@JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.
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Gloria (@Gloria67778015) reportedJust got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working
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Raquel 🇨🇦 (@RaquelRktgirl1) reported@globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.
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fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, AlbertaTelus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!
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Victor Conway (@ConwayWStern) reported@endthehkylckout @yonkojohn First off, you're a moron. I've been through these buyouts from both Shaw and telus in the past. They will get the 12k employees off their payroll. You have no idea what you're talking about, and should probably just log off for the day lest others think you're an idiot too.