Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 12/14/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Russty1105 Russty (@Russty1105) reported

    @oumarscif @Shawhelp Bush league service for the price we pay for this privilege. Telus reps keep telling me I will get better experience for way less.

  • buschic buschic (@buschic) reported

    @Simon818 @bmoore123 @featherbear15 yeah Simon, it is, Telus, was on freedom for many years, (basically since Wind started) but it got stupid, customer service is a nightmare, I witnessed very very illegal **** happen with them. I got out, switched to Telus, Nov of 2020.

  • Harry_is_Alive linguine (@Harry_is_Alive) reported

    Bruh Telus ******* sucks and customer support

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @TELUSsupport I was trying for 3 hrs and 2 agents to get my Optik TV back and no luck and then had to dinner & then zoom meeting. Then tried manual set up and still no luck. I'm at my wits end and Telus takes forever to get help when you're deaf and need to use chat! Grrr/sigh!

  • Official_McCree McCree (@Official_McCree) reported

    @TELUSsupport So ive been in a battle between telus and freedom for about a year now, i had my number transferred form freedom to telus, with no issues in the beginning. but all of a sudden i got people calling me all the trying to call "my" number and when i pick up they are

  • Digs1000 Purell Jam Fan (@Digs1000) reported

    Just had a call from @telus to sell me a security system, and I felt bad when I had to tell the guy I lived in an apartment BC his pitch was sooo good lol.

  • KittySXXX6924 Kitty Shannon (@KittySXXX6924) reported

    @TELUSsupport Appears the internet is out. Go to check telus website for outages and it says bad gateway. Southern Alberta

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @JTHall55 That's definitely frustrating. To avoid this happening again, you can change the network settings on your phone so that it won't connect to anything but the TELUS network!

  • danketch69 🇨🇦 K-BoB 🍕-BLM-✊🏿 (@danketch69) reported

    @kmlatta Wow! That’s horrible! She just gave up and went to Telus, Virgin would literally not help get her phone working, they would “send it up to a higher tech” that would never call or answer the call. They don’t care at all! @VirginPlusCare was the worst service I’ve ever seen.

  • tams3333 Tammy (@tams3333) reported

    @Shawhelp @gispatch Can your systems not handle the traffic? What's the issue. It's always during games. Never had that happen with telus