Telus outages and service status in Montréal, Quebec
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- Telus generated 0 outage signals in the last 24 hours around Montréal, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 12, 12:23 AM EDT.
- Wi-fi (43%)
- Internet (29%)
- Total Blackout (29%)
The latest reports from users having issues in Montréal come from postal codes H3H , H1X , H1E and H1R .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Montréal, Quebec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Total Blackout | 19 days ago |
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Wi-fi | 20 days ago |
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Wi-fi | 22 days ago |
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Wi-fi | 22 days ago |
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Total Blackout | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Quebec
Latest outage, problems and issue reports in Montréal and nearby locations:
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alice hirsch (@_alicehirsch) reported from Montréal, QuebecWelcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, QuebecFriggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Tracy (@twoodward65) reported from Montréal, QuebecI cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Iwillbehave514 (@iwillbehave514) reported from Montréal, QuebecWhat a joke #TELUS makes u waste time when it’s an eternal problem
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🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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John Downs (@downsdispatch) reported from Montréal, QuebecI’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Sheeners (@Sheens13) reported from Montréal, QuebecWow #telus way to just hang up on your client. And I wasn’t even rude👏
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Pat (@PatSpankem) reported@AnderBeef @TELUS Same issue north of Fort McMurray.
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Sharon Audley (@whistlersharon) reportedAnother solicitation call from @telus despite my number being registered on the Do Not Call registry. I filed a complaint online. It was quick and easy. Take the time and they'll have to stop.
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Jaishal K (@jaishykay) reported@TELUSsupport the time on my phone is 4 hours ahead. Timezone setting restricted by carrier. Check refit r/telus multiple people are complaining about this issue. I am in Toronto.
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Canadian Oil 🇮🇱 (@oilcanadian4) reported@TELUS has me on hold forever just to cancel my account… and I know I’m not the only one. #CustomerServiceFail
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Jimcast (@Jimcast467855) reported@Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.
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chanduuuuu (@chanduuu_cs) reported@Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.
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Granny Agnus Smith (@TigerKenny2) reported@TELUS why are your phones not working
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Observer (@0bserv3rs) reported@ezralevant Cancel Bell. TELUS doesn't pull this **** day after day.
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Johal (@Johal6O4) reported@6Nonny @zCallouts telus would never do this