Telus outages and service status in Montréal, Quebec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Montréal, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (38%)
- Phone (38%)
- Wi-fi (13%)
- TV (13%)
The latest reports from users having issues in Montréal come from postal codes H3H , H3B , H3C , H3E , H2G , H1T and H2L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Montréal, Quebec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 9 days ago |
|
Montréal
|
TV | 10 days ago |
|
Montréal
|
Phone | 10 days ago |
|
Montréal
|
Phone | 17 days ago |
|
Montréal
|
Internet | 17 days ago |
|
Montréal
|
Phone | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Quebec
Latest outage, problems and issue reports in Montréal and nearby locations:
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, QuebecFriggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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alice hirsch (@_alicehirsch) reported from Montréal, QuebecWelcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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John Downs (@downsdispatch) reported from Montréal, QuebecI’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Tracy (@twoodward65) reported from Montréal, QuebecI cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514 (@iwillbehave514) reported from Montréal, QuebecWhat a joke #TELUS makes u waste time when it’s an eternal problem
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Sheeners (@Sheens13) reported from Montréal, QuebecWow #telus way to just hang up on your client. And I wasn’t even rude👏
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Bishoff (@Bish03) reported@jodyvance @TELUS Telus home services =The worst. Billing sucks, service sucks and their equipment sucks. Get out before they give you massive incentives to sign up for another 2 years of insanity.
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Ken James (@kjames_2001) reported@jodyvance @TELUS I don't know what's going on at your place with Telus but I've got their Pure Fibre and Optic TV here in Marpole in an older building and I've got rock solid service. TV box is wired into the network and any wifi stuff works fine, maybe you have defective hardware or signal.
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Kevin McCurdy (@KevinMcCurdy) reported@jodyvance @TELUS Jody, couple things, do you have a network cable going from your modem to the TV box? I find the wireless is pretty mediocre TBH. Second thing, when the box craps out does your internet still work?
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Marilyn King Nowak (@MarilynYKing) reportedWe had a power failure whole a customer with Wisp. I tried to get things fixed through Koodo then Telus & my account got switched ... it was sabotaged & the provider actually took my account ... yes, bad things did happen. Somebody refused to hand it back not once ... a few times
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Mike Meins C.D. (@NLongbottom432) reported@MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.
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“Breath” (@abelthebreezy) reported@PierrePoilievre Yes libs been saying u never had other than govrt job, here u just mentioned worked at a Telus call centre which means you have a gift patience! Hope libs heard that too!
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Kathy Steffich Wells (@kittybunbun4) reported@jodyvance @TELUS I hate Telus, they are just the worst in customer service or lack of it. I am with Rodgers and they are great.
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Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported@TruthFringe @BlueJays Call and threaten to cancel, Bell will give it to you for $80 locked in for 2 years. I left Bell for Telus @ $69 for 1.5GB. When I called to cancel Bell offered me $80 for 2 years locked in (Telus is 5 years). Problem with bell was, every year they add $5 increase ever year like clockwork.
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AF 🇨🇦 (@AlicatraeFraser) reported@jodyvance @TELUS After reading this problem you had last Fall, asking for your cable TV back to hardwired not wifi as cable was going off. I had Telus in & had technician hard wire (cable to wall) He checked the system, upgraded to new modem. I paid for the call cause it was extensive work.
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Canadian Sledge Hammer (@RealityoftheSit) reported@MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot