Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3C, H3G and J4R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 11/30/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

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City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • runningwealthy nickdot (@runningwealthy) reported

    I really hope that with the #creditcardfee that @telus is charging can fix their awful piktv software… thanks again for an awesome #crtc process that protects #canada @JustinTrudeau and @theJagmeetSingh - really doing Canadians right with this corrupt process!

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp ... and by the way - up until today, I was a Shaw supporter and was about to upgrade to a new package. Why do companies with good products resort to lies and misdirection? I don't get it. Kinda forces me to go for the Telus new customer deal...

  • boak22 ****** (@boak22) reported

    Shoulda never left Telus lol

  • simblain Simon Blain (@simblain) reported

    Since @TELUS is penalizing it's customers who pay by credit card, every customer should go to a Telus store and pay their bills with nickels and dimes #TelusGreed

  • devynfarrugia Devyn Farrugia (@devynfarrugia) reported

    @SmartCellWI Pre-ordered this phone last week and haven’t received any updates. What is the point of preordering if you have no timeframes to give your customer? Very disappointing @TELUSsupport @TELUS

  • DATopTalent Doug (DA) Anderson (@DATopTalent) reported

    @GailVazOxlade @TELUSsupport Telus Support is the worst example I've experienced about seeing the delivery of truly poor customer service. They stood me up two onsite appointments last week and now are taking away my home phone of 31 years saying they don't support copper anymore. I'm not using their Optic

  • ZackFraser Zack Fraser (@ZackFraser) reported

    @CTVVancouver More corporate greed. Can’t wait to cancel my @TELUS phone/internet/cable once my contract is up.

  • Caper4Life78 Caper4Life (@Caper4Life78) reported

    Since after repeated requests not to solicit me are ignored, guess I'll have to call the Canadian Direct Marketing Association to file a complaint against @TELUS

  • nasonworth777 Keith Amos (@nasonworth777) reported

    @bobscartoons Best Wishes. I had a similar issue with Telus when they migrated all their users to Gmail. It took them 6 months to resolve the "corrupted" account. Create another email account or use another Provider.

  • HarvGrewal BigH (@HarvGrewal) reported

    @yorkie_daisy @CTVVancouver Because as a consumer you are processing 1 bill a month which Telus should consider to subsidize on the consumers behalf. It only promotes a better client relationship and therefore loyalty to there company. This stinks of another cash grab into an already inflated economy. Fail