Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H1Z and H3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 01/31/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaLaval Wi-fi
CanadaMontréal Phone
CanadaLongueuil Phone
CanadaBrossard Wi-fi
CanadaMontréal Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PerchNL Robert P (@PerchNL) reported

    @shhewitt @DaveJSullivan @TELUS In addition to being totally reliant on Bell’s infrastructure, Bell customers have priority on those cell towers. If a particular tower gets maxed out, it’s a Telus customer’s call that will drop first....

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @massgamer911 Hi Brendan- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    @aleafsguy @TELUS @TELUSsupport There’s a saying in my line of work; “it’s always DNS”. In this case Azure DNS went down today which took out dns for everything on the internet that used that service, including Telus DNS.

  • lratzlaf Leonard Ratzlaff (@lratzlaf) reported

    @aSLOAnSays @TELUS @TELUSsupport Bad stuff. Resolved?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @ecurtisxx Hi Em- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • BourkeShawna Shawna Bourke (@BourkeShawna) reported

    @MonikaSocialYeg I’ve had non-stop problems lately with my telus internet. 😕

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @SedMichael Hi Michael - We experienced a service outage affecting wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @britl Hi Brittney - We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @2010_twinpapaed Hi Andrew- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • Wilbarcattle Tracey Willms (@Wilbarcattle) reported

    @adrienneivey @SaskTel We switched to Telus. Irritating that we had to but Sasktel showed zero interest in improving the service or lowering the cost.