Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3H, H3C and H3G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 12/11/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • complianthawk justin (@complianthawk) reported

    @TELUS They will **** you over this company is incompetent and can't do their job right!

  • lesleyt_11 Lesley11 (@lesleyt_11) reported

    @TELUS Really? Perhaps put some of that 100 million into more customer service!! A total of 3.5 +hours over two days and I still don’t have a phone!!!!

  • tbcart Tim Carter (@tbcart) reported

    @telussupport your repair service is worse than usual. And usual is terrible. Hours on hold by phone, no callbacks, misrouted calls. After three days, finally booked an appointment. The repair guy was a no show. No call. Nothing. I'd be embarrassed to work for @telus.

  • patsnation0917 Chris (@patsnation0917) reported

    @CJW_101 This happens to me everyday. Sometimes up to 8 or 9 times at its worst. I called telus and they "fixed" it on there end. I was on the phone for 3 hrs with them. 2 and a half were on hold mind you. Guy sent me an email and said if it happens again to email him directly. Same ****.

  • RevJimCanCon Revelstoke Jim's Canadian Content (@RevJimCanCon) reported

    So what’s the deal @TELUS? I need to return my #bringitback phone but you don’t have a new one for me. Making me buy the old one it is not good customer service. Others have the #iPhone12ProMax...why not me? Hey @Bell..any thoughts?

  • afterexposure Diamond Dog 'Midnight Velocity' Organa (@afterexposure) reported

    @MattGrierMusic @jkenney And TELUS got to charge subscribers for the sports package, right? That's how gov'ts help corp donors take money from us.

  • SteveDishMonkey Stephen Gilbert (@SteveDishMonkey) reported

    @LazzeeGaming @TELUS Hopefully @SpaceXStarlink will fix this soon. Sign up at their website for updates and to possibly be a beta tester

  • KBottom2 Kevin Sidebottom (@KBottom2) reported

    @TELUS I spend over $500/month on Telus services and can’t get reliable internet coverage. Many in our neighbourhood have the same complaint. Maybe it’s time to go to Bell.

  • myonlyattempt MyOnlyAttempt (@myonlyattempt) reported

    @TELUS If I want to buy junk that will last 1 yr buy #Samsung. If i want something to last 5yrs buy #apple. Same goes for support. Samsung = sadSong.

  • FlamingPaw FlamingPaw (@FlamingPaw) reported

    @WolfInCorgnito @Sir_Boops The problem here, is I'm in a connected townhouse complex. So Telus has to work with the building management company to get things approved, and all the paperwork.