Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3W, H4B and H3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 12/28/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal and Longueuil.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • crantina TinaFab (@crantina) reported

    @neetsdodd Awwww thanks. I’m in Telus hell right now they’ve been here since 8. Haha. Maybe they will finally fix my internet cable issues Lol.

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Beaumont, Alberta

    @Jess_Lynch @TELUS Telus has great customer service imo

  • Jess_Lynch Plant Based Bitch Ⓥ (@Jess_Lynch) reported

    @Shanny19 @TELUS Shaw did that to us last year...... sooooo much! The game would cut out and freeze! Can't wait to watch hockey in 4k lol

  • ewilliamson01 Elaine Williamson (@ewilliamson01) reported

    @telus why do I have to wait 2.5hours in the middle of the day PST for you to answer my call-your internet keeps dropping-this is the 5th time a service rep has had to come to my house to fix your internet

  • training_rpm RPM Training (@training_rpm) reported

    @CRTCgcca are you holding Telus accountable? I feel like I am at their mercy, powerless to get solutions and service. If any small business acted this way they would lose all the customers.@TELUS

  • Mccabeyyc Matthew McCabe (@Mccabeyyc) reported

    @TELUSsupport I recently left Canada after being a TELUS customer 13 years. Can you generate a 24 month statement showing my bill payments?

  • DigitalBork bork (@DigitalBork) reported

    So @AppleSupport @RogersHelps is telling me to not use 5g on my new iPhone 12 Pro Max. Why did I buy a 5g iPhone again? They’re blaming Apple. My iPhones never had a issue with Telus. Seems convenient.

  • chickie069 Julianna W (@chickie069) reported

    2/ Dad calls Telus using his cell phone. After 30 minutes on hold, opts for the "Call Back Service". 2 hours later, he receives a call from the Telus call centre. In the Philippines.

  • julsatpounds JulsAtPounds (@julsatpounds) reported

    This is cool. @TELUS sent me my 1st bill on Mon after months of internet service. I called several times informing I didn’t have bill or account number to access bill on the @telus app. Now if I don’t pay hundreds of dollars by New Years Eve, I’ll be cut off. Merry Xmas 2 me.

  • KeefLynch 𝚔 𝚎 𝚎 𝚏 (@KeefLynch) reported

    @Jess_Lynch @claytonhales83 @TELUS Yeh we had the 600 and it showed great speeds but the ping was trash. Anything wireless was slow AF. They hose you for crap. Horrible customer service. Never again. Telus all the way.