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Telus outages and service status in Montréal, Quebec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Montréal, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Total Blackout, and Internet.
  • 50% Wi-fi (50%)
  • 33% Total Blackout (33%)
  • 17% Internet (17%)

The latest reports from users having issues in Montréal come from postal codes H3H , H1X , H1E and H1R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Montréal, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 9 days ago
Montréal Total Blackout 25 days ago
Montréal Wi-fi 25 days ago
Montréal Wi-fi 28 days ago
Montréal Wi-fi 28 days ago
Montréal Total Blackout 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • _alicehirsch
    alice hirsch (@_alicehirsch) reported from Montréal, Quebec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook
    Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Quebec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • twoodward65
    Tracy (@twoodward65) reported from Montréal, Quebec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13
    Sheeners (@Sheens13) reported from Montréal, Quebec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Marcus1967
    🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • FriendlyFuture
    TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Quebec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch
    John Downs (@downsdispatch) reported from Montréal, Quebec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sphericalshield
    Spherical Shield (@sphericalshield) reported

    The only issue I had with @TELUS being with them for just under two months, was that their computer agent was responding incorrectly and it took me a long time to get to a human. The humans were great. I was not on earbuds. I was talking directly into my phone. It was not me.

  • oilcanadian4
    Canadian Oil 🇮🇱 (@oilcanadian4) reported

    @TELUS has me on hold forever just to cancel my account… and I know I’m not the only one. #CustomerServiceFail

  • parodycab
    Episode 9 (@parodycab) reported

    @P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.

  • sthomas10
    Sandra Thomas (@sthomas10) reported

    We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇

  • kylemaw
    Kyle Maw (@kylemaw) reported

    I can't report you to @ccts_cprst because they don't accept telemarketing reports. And I can't escalate my complaint within @TELUS because your website form just sends me back to a 24/7 chatbot or calling... no need to call - I can talk to people - you simply don't listen

  • aprad1234
    ASP (@aprad1234) reported

    @johnston_phil @TELUS @TELUSsupport I've had this happen multiple times. I have had multiple techs come in to assess. For you, the next step will be TELUS telling you they will send a tech at cost of $140. It's all a way for them to leverage poor equipment to then upcharge in other ways. Look for another provider.

  • CriticalAnger
    Harry Sak (@CriticalAnger) reported

    Good news, Telus was able to put in a cancellation. So, this means that all the scammers cost me was a little time, which I have tons of. **** Indians, worthless street shitters.

  • yybq58dkmb
    Riley. (@yybq58dkmb) reported

    @PlantLady_y @FrankGrimes_Jr Thoughts on Telus? Or **** also.

  • w3ndsHere
    Wendy True ʷⁱᵗʰ ᵐʸ ⁷ (@w3ndsHere) reported

    Is @TELUS @TELUSsupport down right now?

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @ApenuwaM @Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together