Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3W and H4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 01/11/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Longueuil, Brossard and Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaLongueuil Phone
CanadaBrossard Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mandoline79 Amanda (@Mandoline79) reported

    @bubbatruk88 @TELUS @koodo My issue is I need new phones. But through Telus it's too expensive. Even though I am already a customer with them. So they sent me to Koodo. And I literally cannot do what I need to do online. I just want two of the same phones, with the same plan. That's it.

  • larpcook The Alamander (she/her) (@larpcook) reported

    @TELUS any word on a cell outage in and around Lytton BC, I don't see anything on your outage map but haven't had service since about 8:30 this morning.

  • FabzGarcia Fabrizio Garcia (@FabzGarcia) reported

    @rob_bieber @TELUS Shame on you Telus! Good to know where the company stands when it comes to customer care. If a client who’s been this long with the company means nothing, it tells me that it’s time for me to go somewhere else as well.

  • TinyCroc Tiny Crocodile (@TinyCroc) reported

    @TELUS This is the first (and probably last) time I have liked a promoted tweet. As someone on AISH, this will help so incredibly much with my monthly budget.

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling Wholesale is a failure for everyone except consumers. Meanwhile, my fourth phone call (3hrs plus) to Telus *finally* resulted in a service contract for another 2 years where my home internet goes up from $55/mth (today's rate) to $60/mth vs the $120/mth I would have been charged

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @conamaraa @Shawhelp Unfortunately, I cannot change my service at the moment. To be honest, I don’t think switching carriers will help much either. Canadian internet in general is terrible and there’s a lot of factors why but, I think major telecoms like Shaw, Rogers and Telus are a big reason why.

  • denisbSAR Denis Babin (@denisbSAR) reported

    @Mandoline79 @TELUS @koodo I real with Koodo. When I changed phones went to best buy. Better service there and they seem to have better offers then Koodo.

  • stickers66 Matt Lorenzi (@stickers66) reported

    @pfindling @TheRecord I just realized Telus was not a naming partner anymore, so that will hurt coffers. Always sucks when non-profit attractions hang on by a thread like this. Perhaps they should call themselves an airline?

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • BTlovedalot Angela Andrea Irvine (@BTlovedalot) reported

    @TELUS How do i go about this? I had a bad fall in 2004 and am Partiality disabled. I can no longer walk a long ways or stand in one spot for very long.