Telus Outage Report in Montréal, Quebec

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Montréal, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Total Blackout	10 days ago
Montréal	Wi-fi	10 days ago
Montréal	Wi-fi	13 days ago
Montréal	Wi-fi	13 days ago
Montréal	Total Blackout	14 days ago
Montréal	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

• 
  Iwillbehave514 (@iwillbehave514) reported 6 minutes ago from Montréal, Quebec

  @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

• 
  TELUS Friendly Future Foundation (@FriendlyFuture) reported 9 minutes ago from Montréal, Quebec

  You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

• 
  Tracy (@twoodward65) reported 9 minutes ago from Montréal, Quebec

  I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

• 
  John Downs (@downsdispatch) reported 19 minutes ago from Montréal, Quebec

  I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

• 
  Iwillbehave514 (@iwillbehave514) reported 31 minutes ago from Montréal, Quebec

  What a joke #TELUS makes u waste time when it’s an eternal problem

• 
  Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported 32 minutes ago from Montréal, Quebec

  Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

• 
  alice hirsch (@_alicehirsch) reported 40 minutes ago from Montréal, Quebec

  Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

• 
  Sheeners (@Sheens13) reported 43 minutes ago from Montréal, Quebec

  Wow #telus way to just hang up on your client. And I wasn’t even rude👏

• 
  Politics, Sports (@Trumpismme) reported 48 minutes ago from Dollard-Des Ormeaux, Quebec

  As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine Scheers (@c_scheers) reported 3 minutes ago

  @debutton Try communicating with a communication firm, like Telus or Shaw. Absolute nightmare! Somehow bad service & long wait times have become standard. This is NOT OK, and we need to tell our service companies, including government agencies, that this is not acceptable.

• 
  I'm Speaking.... (@meredithheron) reported 5 minutes ago

  Doesn’t inspire confidence that when I ask for a status update on the service outage from @RogersHelps they ask me to fill out forms. You call them & it’s an endless loop that connects to no one. @Bell_Business is looking mighty appealing now. Maybe @TELUS ???

• 
  jim wheeler (@superjim77) reported 5 minutes ago

  @keithbaldrey Too bad services like Telus do not have anything like that in place for their own operations when you have to wait an hour for their own support agents to answer. Shaw cable too.

• 
  Raj (@theexpertsource) reported 6 minutes ago

  @Questrade It seems like you guys don't know what the issue really is and are shifting blame to ISPs. There's examples of users with Rogers, Bell, Telus, etc. so its not just specific ISPs.

• 
  flamesguy89 (@flamesguy89) reported 7 minutes ago

  @TELUSsupport dearest telus support... I have been placed on hold by one of your agents for what seems like an awfully long time. There is no hold music no, no check in and honestly at this point no service. Do I hang up and start over? What’s your suggestion?

• 
  river ♡’s sav, liam, zayn and ashe (@91RIGHTNOW) reported 9 minutes ago

  **** you Telus

• 
  Merna Schmidt (@actionsforgood) reported 14 minutes ago

  @TELUSsupport It is now 3 pm and I STILL HAVE NOT RECEIVED A CALL! Please tell me what one hast to do to get service from Telus!

• 
  TheRealOzzy (@Bozzz101) reported 15 minutes ago

  @cbcnewsbc They won't release it because it shows that they only hired 8 people to take calls! What a joke and the they try and throw Telus under the Bus SHHAMEFUL THEY ARE SO BAD AT EVERYTHING THEY TOUCH!

• 
  Merna Schmidt (@actionsforgood) reported 15 minutes ago

  Seriously I really need to contact @Telus and it's turning out to be impossible. Is there a special ph number or email where someone can actually provide customer service? I'm so beyond frustrated with #Telus !!!

• 
  Charlene Waines (@lots2cndo) reported 18 minutes ago

  @GBarteluk @keithbaldrey And yet 1.2 million calls when a small % of that were eligible to book vaccines initially - under 100,000 so is this a Telus / govt't issue or is this an issue of people trying to call and jamming the system before they are eligible?