Telus outages and service status in Montréal, Quebec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Montréal, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 15, 4:25 PM EDT.
- Internet (38%)
- Phone (38%)
- Wi-fi (13%)
- TV (13%)
The latest reports from users having issues in Montréal come from postal codes H3H , H3B , H3C , H3E , H2G , H1T and H2L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Montréal, Quebec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 6 days ago |
|
Montréal
|
TV | 7 days ago |
|
Montréal
|
Phone | 7 days ago |
|
Montréal
|
Phone | 14 days ago |
|
Montréal
|
Internet | 14 days ago |
|
Montréal
|
Phone | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Quebec
Latest outage, problems and issue reports in Montréal and nearby locations:
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Tracy (@twoodward65) reported from Montréal, QuebecI cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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alice hirsch (@_alicehirsch) reported from Montréal, QuebecWelcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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John Downs (@downsdispatch) reported from Montréal, QuebecI’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, QuebecFriggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Quebec@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, QuebecYou can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Sheeners (@Sheens13) reported from Montréal, QuebecWow #telus way to just hang up on your client. And I wasn’t even rude👏
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Iwillbehave514 (@iwillbehave514) reported from Montréal, QuebecWhat a joke #TELUS makes u waste time when it’s an eternal problem
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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notadampaul (@notadampaul) reported@PaulyTremonte @tunguz in the context of AI the useful metric is FLOPS/$, or useful compute per dollar. On this measure, Telus is far behind the pack. They also provide the ~worst telecom service in the entire developed world at the most expensive rates. So yeah, I expect it to be done similarly poorly
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Pearl (@PearlAquaF1) reportedI had the most awful last day at work so i got home late and i have no time to do anything, Telus will not let me keep my Canadian number for anything less than 70 dollars a month so I will have to go through the pain of switching all my accounts once again. I want to cry
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Mary Davidson 🇨🇦 (@maryindriftwood) reported@millennials4_wp @JasonHjal I know the U.S. data centres are ill conceived. But Telus intends to use rainwater off BC place next door etc. it seems like some thought has put into this but…. You are absolutely right the municipality I would hope has done their due diligence with Telus or it’s a bad look
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Concerned Canadian (@vancouverbc2025) reported@TELUSsupport I have to keep rebooting my Telus TV box; it just shows a green circle. I have to unplug the box, wait for 30 seconds, and then plug it back in. This happens 3-4 times a week. Help!
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shell (@shelery1) reported@MommaHood2 @TELUS Telus is garbage! Spent 6 hours speaking to agents in Philippines , Guatemala & india of course! I **** you not! Problem never resolved!
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Jon Benet Rammstein (@jbrredux2) reported@PeterMeiszner @BoVanston @TELUS 80% of a large number is still a **** ton of water. No one buys your lies anymore. Data centres serve no one except the parasites profiting off them
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fangya (@Wajeeha91362602) reported@malaymail Try other solution instead- bring back gst and reduce sst.mof sendiri cakap gst lebih telus right
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Ash Mishra (@ashwani_avgeek) reported@TELUSsupport @TELUS customer support over phone has gone worse. Everytime you talk to someone, it is so hard to understand what they are saying. Always in a rush, will put you on hold while you are in the middle of the conversation. This is frustrating. And then Telus will charge you premium money for this poor service. Service standards of telecom operators in Canada is the worst. May be at second place after car dealerships.
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LaserGuy: Every Silver Lining Has a Cloud Arnd It. (@GunFarce) reported@Thundercattttt0 @TruthFringe @BlueJays Ya, I dumped Virgin (from bell) cell service $55 a month w/4gb. I now get the same thing from public mobile for $26 (Telus) I don't need much data, but if I did, it's a LOT cheaper elsewhere.
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Bill Brasky (@Polkameister) reportedBigger question (to me) is why are taxpayers subsidizing them to help increase the profitability for Telus shareholders?