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Telus Outage Report in Montréal, Quebec

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Montréal come from postal codes H3H , H1E , H1R , H1T and H3C .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Montréal, Quebec

The most recent Telus outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Total Blackout 10 days ago
Montréal Wi-fi 10 days ago
Montréal Wi-fi 12 days ago
Montréal Wi-fi 12 days ago
Montréal Total Blackout 13 days ago
Montréal Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • Trumpismme
    Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Quebec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • _alicehirsch
    alice hirsch (@_alicehirsch) reported from Montréal, Quebec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook
    Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Quebec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514
    Iwillbehave514 (@iwillbehave514) reported from Montréal, Quebec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Sheens13
    Sheeners (@Sheens13) reported from Montréal, Quebec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • twoodward65
    Tracy (@twoodward65) reported from Montréal, Quebec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • downsdispatch
    John Downs (@downsdispatch) reported from Montréal, Quebec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dmi1982
    Damian MacInnis (@dmi1982) reported from Glenora Falls, Nova Scotia

    I can’t get over how much better the customer service is with @TELUS than @Bell_Aliant if any NS business needs a break from Bell I’d highly recommend Telus.

  • newmusicmichael
    charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • ravitaurus
    Ravi Prakash Singh (@ravitaurus) reported from Strathcona County, Alberta

    @TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg

  • sarahlhalprin
    Sarah Halprin (@sarahlhalprin) reported from Cochrane, Alberta

    @TELUSsupport hey telus! We're trying to get through to support, been on hold ages, we have had a tech out here a few times and still has not fixed the problem! Any idea what wait times are??

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • ciadoma24
    umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • twistystacherun
    Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • jonathanwhudson
    (Jon)ny Foozball (@jonathanwhudson) reported from Wheatland County, Alberta

    @JaniceOwen @ZiadFazel @SaskTel I know in city I have non fibre (dual ADSL) from Telus but I get what I'm supposed to. So should you. They also should help solve your wifi location issue if they are really doing their job right.

  • vicvirk
    Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • CandaceElliott
    Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!