Telus Outage Report in Montréal, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Montréal come from postal codes H1H, H3H, H2Y and H3E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Telus
Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Montréal, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Becca
(@beccawhite1984) reported
@PsychicMedium82 @Eastlink I never lost service with Telus.
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Lil Maritimer 🇨🇦
(@pashedmotatoes) reported
@colorofpretty @TELUS @FriendlyFuture Koodo customer also and have really bad cell coverage. Phone calls even cut out or disconnect.
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🇨🇦 Klonkadonkasaurus Rex
(@eigenseries) reported
What's the problem that makes it much more expensive for Shaw to replace their coax with fibre than for Telus to replace their twisted pair with the same? Lack of underground conduit or something? Maybe they don't own any horizontal drills?
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Snowphie 🌸
(@snowphieee) reported
@duchofb_dorothy @jenniferelle_ You know what I do when I can’t make a payment on time? I call the company and ask for an extension. I’ve never had Telus or HydroOne or anyone say no….
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Sara T e m p e s t 🇨🇦
(@tempestimony) reported
@YukonStrong Bureaucracy: Telus Canada has the same amount of employees as my City: Calgary. 5 tiered government means you're making decisions in an office, 5 steps away from the Customer. Middle Mgmt. is obsolete.
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leif sloane jagr
(@LeifQuitlong) reported
Shares this to your parents and friends and your family and grandparents that there's so many scammers Online Pretending to be Amazon tech support and Amazon Refund or Microsoft Technician or Telus and CRA they don't call you this are the scammers from Call Centre in India 🇮🇳
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JackNW
(@jacmacintyreCB) reported
@TELUSsupport @TELUS Hi telus, I am in Cape Breton without power after Hurricane Fiona and you just shut off my high speed data making it harder to get in touch with my family. Anyway we can fix this???
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Mike
(@riderpride_m) reported
@TELUS what is going on with internet in Calgary? Been out since midnight. You already cost me a day of work Thursday for same outage.
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LadyErinofUteckford
(@macdoin) reported
@Brett_CBC We could not send/receive texts or calls or look up any emergency-related info at all from Fri night until this AM on the Bell network. That’s why you have a cell phone in an emergency. Our Bell phone was a paperweight. We got a few texts in and out on Telus at least.
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**** Cartier
(@JockCartier) reported
@megstoll @Shawhelp @TELUS I still have PTSD from dealing with Shaw. It was just awful. When they finally laid the fibre optic lines I couldn't have been happier to go to Telus. Yes, they've overly expensive, but they always deliver what they advertise. Which is a lot more than I could say for Shaw