Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3W and H4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 01/07/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_AB92 Mark (@Mark_AB92) reported

    @TELUSsupport Hey Telus, I manage multiple small businesses and your current customer support is giving me the run around about porting a @Shawhelp ph# from one to the next. Either have a supervisor contact me(as I've been told to expect 3 times now) or Shaw call me for my bzness

  • MEMBER31773 Bianconeri Capital 🦓 (@MEMBER31773) reported

    @NilsTillander @tefficient I chalk it up due to poor competition, no mvnos (owned by mnos) and a predominantly 3 player market. Don’t forget that the players not only own their cell towers (no rental expense) but share networks….bell/Telus particularly

  • Apartment__5A Kel Varnsen (@Apartment__5A) reported

    @TELUS ordered my brand spanking new iPhone from #telus. Everything said accepted and it would be shipped within 1-3 days. Sitting here waiting for my phone for a week no contact. Check my order status...says more info required. This is customer service guys?

  • JayLavinge_ Jay La-vinge. 🌺 (@JayLavinge_) reported

    Telus customer service is disgusting. Yes, disgusting.

  • BearingerLloyd Lloyd Bearinger (@BearingerLloyd) reported

    Any rural Ontarian's with @TELUS???? Getting fed up with this 15 minutes talking then getting dropped and absolutely **** service 😒 Bought a new phone and it's gotten even worse..way pay way to much for this garbage service

  • DutchLady Michele (@DutchLady) reported

    @TELUSsupport hello, we want to watch #Youtube app on our tv but keep getting the “who’s watching” screen while the video plays. Is that a Telus or YouTube issue?

  • meagan_m84 Meagan McInroy (@meagan_m84) reported

    Well that’s fun… I can receive texts, but can’t send any with @TELUS. Anyone else with an iPhone having that problem?

  • moodyangela Synthetic Animals (@moodyangela) reported

    @JamesDueck @TELUSsupport Telus sucks everywhere At my moms house in Rutland the connection drops every 30 minutes or so, long enough to need to use phone data. I used all of my data when I barely left the house And all they do is tell you to reset the modem, or wait on hold for hours

  • CLPerry55 Carol L Perry 🇨🇦 (@CLPerry55) reported

    @CLOzborne @RogersHelps Hey @TELUS we are incredibly happy with your service and plan. Maybe you can help my daughter make the switch from #rogers. I’m tired of her calls dropping from her new(ish) phone. 🤓 #momhelp

  • amypierrson Amy Pierrson (@amypierrson) reported

    @TELUS why is it literally every single night, my connection slows to molasses speed. I have no way of getting wifi and am reliant on you. In the day time, it’s fine. At night, my connection is terrible.