Telus Outage Report in Montréal, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Montréal come from postal codes H1Z and H3H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Montréal, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Phone | |
| Longueuil |
Phone | |
| Brossard |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
-
John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Perry
(@srperry) reported
Shaw and Rogers, two companies with stellar customer service. /s That's why I use Telus. #yyc
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maria loi
(@marialoi) reported
@cbcnewsbc Never use Rogers, I switched my mobile service to Telus a few years ago because Rogers' staff kept bothering me everyday during dinner time. I told them not too and Rogers fined me even when Rogers's staff was bad when I got out of Rogers! Now they are introducing 5G? I love
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Michael
(@mike10dude) reported
@ABfield @CBCAlerts @NahayatT rogers, bell and telus were really freaking out over that idea they were running tons of tv,radio and big full page ads in the newspapers telling us why it would be horrible if that happenned
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604atom
(@604atom) reported
@TELUS now I will have to explain my story again for the fourth time. Lost for words. How do they expect customer loyalty when something this simple can not be resolved on one time contact?
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Derek Gould
(@dgouldca) reported
@XLR8NL @TELUSsupport Unfortunately they all seem to follow the same playbook. Be creative; another provider may be able to help you out with credits against the buy-out. And let Telus know you're planning to leave; that will get you to the retention folks, who can offer better deals.
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Daniella
(@DaniellaVanIsle) reported
@TELUS help a girl out. Why am I paying almost $300 per month and I can’t watch @CNN . Or you know. Anything else of interest
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Slightly "Sick of These Maskless Idiots" Drowsy
(@snapthennap) reported
@ShaneTrain_woot @jkenney I left Calgary...cancelled my cable. Only thing I have right now is streaming. I pay $20 a month for Prime and Netflix, plus all the network apps let you watch new shows the week they come out. Versus Telus TV at $110 a month. I pay way less for way more now.
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Phazius | TTRPG grovin'
(@Phazius) reported
@RessyM Oh... thats gonna suck. I dont even have Rogers as an option here snd ive heard not great things, but my Shaw service has been great. Telus wasnt really an option either, they didn't have a line in. So sounds like im pretty getting screwed
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Rob Johnston says "Flatten The Curve!" 🇨🇦🎧🎵
(@Robbie_J) reported
@Jboparai21 I would think the door is open for Bell to take Telus as they have a business and tech sharing relationship. But there still needs to be some competition. Mind you prices are never gonna come down to where they are other countries.
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Whiteafghan
(@MrWhiteAfghan) reported
@tiffmyoungperry @TELUS Getting a 2 thousand dollar phone and unlimited data is actually an insane bargain, especially with the quality of the service being offered.