Telus Outage Report in Montréal, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Montréal come from postal codes H3H, H1H, H2Y and H3E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Montréal, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Montréal, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval, Longueuil and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
from
Montréal, Québec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mr.X
(@CarneyIsAFraud) reported
@Dave_Eby @TELUS Step down.. youre a disgrace. My interpretation of what your doing is treason. Actively stopping inter-provincial trade and the building a pipeline. You're as bad as freeland trudeau guilbault and the rest. I grew up proud to be Canadian. You're lucky 90% of Canadians blind
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Shannon McMullan✨ & 🦋
(@manitoulinmagic) reported
@TELUS @TELUSsupport So apparently Telus bought the security company I use and I have been paying a monthly fee. Now that we need a technician, they tell me that they cannot send one to my address. This is poor service at the best and fraud at the worst!
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Fringe Minority 9999
(@CarrieP04448074) reported
@Iam8lu3 @Starlink Speak for yourself! I love my starlink as its way better atleast in rural Alberta! Was with stupid telus for years and had internet that was about as bad as what dial-up used to be until Starlink came to Canada.
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Shannon McMullan✨ & 🦋
(@manitoulinmagic) reported
So apparently @TELUS took over the company that installed a security system at 1 of our properties. When asked to send a technician to resolve an issue, they informed us that they are unable to do so. Isn't this fraud if they accept monthly payments but fail to provide service?
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Invictus
(@DerenUnder) reported
@shawinfo Shaw/Rogers has to be the worst company I have ever had to deal with. I have spent hours on hold waiting for customer service, hours dealing with customer service and my bill is still screwed up. I tell everyone I know, as bad as Telus is, Shaw/Rogers 10x worse.
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MJ
(@TheHumbleLion_) reported
Blunt honest truth, all these communication companies outsourcing to other countries is ruining their reputation, brand and integrity All to save a buck and keep shareholders happy....Keep jobs in Canada and US... Just awful @TELUS @Bell @Rogers
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Hitank Gupta
(@HitankGupta) reported
@TELUSsupport I'm getting outage 2nd time this week without a notice in Surrey and it impacts our commitment adherence towards work. There is no way to complain about this. if I call I am getting my number to speak to agent in 1 hr. Getting fed up with Telus, No proper support.
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Sam🌺🌺
(@sammy__bare) reported
Seriously cannot wait when Elon Musk comes out with cellular service with his @Starlink , I’m sooo sick of @TELUS with they’re BS services & high prices
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Norm Ally
(@Norm_Ally12) reported
Its nothing but issues with Shaw! Our whole system went down this morning, again , within a matter of 2 weeks. After 25 yrs of our business, Thank god Shaw is expiring in our household in July as it has gone to **** since the Rogers merger Horrible company. @Starlink or @TELUS is the only choice Starlink mini has been good in remote areas.
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tomshepp
(@tomshepp) reported
Frustrating experience trying to contact with @TELUS Mobility Customer Service. It is a lesson in how to avoid talking to a real person. Horrible!!! @TELUSsupport #CustomerService