Telus Outage Report in Montréal, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Montréal come from postal codes H3H, H1E, H1R, H1T and H3C.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Montréal, Québec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Total Blackout | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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laurenz baars
(@laurenzbaars) reported
@TELUSsupport @telus reached out many times to @telus, never no answer
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Rory Sperling
(@rosperchat) reported
@TELUS 2 hours on hold and call rep finally answers. Nice guy in bad spot. Did his best. Advised me account was not handled as requested back in December. It never ends with you!
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Rory Sperling
(@rosperchat) reported
How To Piss Off a Customer 101, @TELUS You are (soon to be were) my internet, cell phone x 3, cable and security provider. I expect better. ANSWER THE F’N PHONE!!!! An hour and a half on hold.
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ARTimberBoJack
(@TimberBoJack) reported
@TorontoStar Maybe a better bailout from the province and if everyone had given everyone a damn break. Banks. CC companies. Outrageous cell phone rates @telus — maybe, just maybe we could have all showed compassion. Too late. @fordnation
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Sam
(@samelaanderson) reported
Man Telus is so so disappointing. I've been a loyal customer for 15+ years and twice they've changed my plan to something more expensive without even telling me. It's time to switch – what provider will be better? I use well under 5GB of data/month.
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Rory Sperling
(@rosperchat) reported
@telus. My guess is that you are going to wait it out in the hope my phone runs out of battery. It may happen. Great customer service. Again. Absolutely pathetic.
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PD
(@woofminer) reported
Telus still sucks
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Darryl Levine
(@darryllevine) reported
It would be like Rogers or Telus telling you that you have 5GB of data on your mobile phone plan this month, but that if you use only 4.5GB then your maximum next month is 4.5GB. There’s no way to increase it again once it goes down.
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Noyzboyz Performance
(@NoyzboyzP) reported
@TELUSsupport been a loyal Telus Business customer for 20yrs. on my 5th Samsung Note 6mos old...huge dissapointment, Voice dictatation is terrible, battery life is terrible, screen cracked with very light drop, warranty is void and there is no support. may switch carriers
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Rory Sperling
(@rosperchat) reported
Is there any company more difficult to get ahold of by phone than @TELUS , my cell phone provider, to discuss service and billing?