Telus Outage Report in Montréal, Québec
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The latest reports from users having issues in Montréal come from postal codes H3H and H3C.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Montréal, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Montréal, Québec
The most recent Telus outage reports came from the following cities: Montréal and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
-
Politics, Sports
(@Trumpismme) reported
from
Dollard-Des Ormeaux, Québec
As usual Ezra's in the money. If i were a telus customer of be changing companies asap.
-
Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
from
Montréal, Québec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
-
Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Shillingford
(@Shilly58) reported
@TELUS is your internet down all over Calgary or just Seton?
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Paul Walsh
(@Paul__Walsh) reported
@mneylon @VodafoneIreland Yes, I'm using the term 'filter' in a very high level way. It's worse with Telus because you can "add" up to 25 contacts but beyond that and you must pay a monthly subscription fee. While I believe it's a hard problem to solve, I don't believe customers should be made to pay.
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Izzie
(@IzzyPerry2) reported
@TELUS paying over a hundred dollars a month for smarthub internet service and can't even download a 3 GB software update. Network sucks and has for weeks. Calls to "tech support" are simply "do a speed test". WTF
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Sheila Somerville
(@SheilaSomervill) reported
@woody_VA We are with Telus and all was well; then new phones about 3 weeks ago and now reception is awful. Dead zones and dropped calls. I thought it was the new phones but sounds system wide?
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Julia Perreira 🤓
(@JuliaPerreira) reported
@navalang Wait, how did they execute this? Did they call or email you? I get calls from Telus a few times a month and I’ve literally never picked up the phone.
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Xtnct
(@Xtnct_CWP) reported
@AlleyDalley @TELUS @TELUSsupport Ughhhh…. So frustrating. I’ve been dealing with same problem with Eastlink 👎🏻
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🇨🇦 Mr. Whiplash 🇨🇦
(@WhiplashHimself) reported
Wow… @RogersHelps Once my term is up, I am taking my business elsewhere. I defended the company and remained a customer for 12 years. And this is what happens? Absolutely pathetic. Can’t get with the times. That’s your fault. Maybe Bell or Telus will be better options?
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Alarm.com
(@AlarmDotCom) reported
@bullyicbc @TELUS Hi Matthew. We are very sorry to hear about your difficulties with the app. We supply Telus with software to power your home automation system. If you are having any trouble reaching them, we can help. Please send us a private message and we will get you in touch.
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Tyler Blair 🍁
(@thx1979) reported
@TELUS @TELUSsupport You used to be able to dial *611 and always deal with issues rather quickly and effectively with the help of an agent... now it’s the most ridiculous set up ever and for me 10 mins no agent after 3 mins of answers dumb robot questions. Make your CEO try it
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Graye Williams
(@GrayeWilliams) reported
* Helped partner’s dad buy a new MacBook Pro * Helped partner’s mom sort cellphone issues via speakerphone call with TELUS from Costa Rica * Helped parents avoid a $400 up charge from Expedia because they’re arriving 1 day late in YVR. I am crushing Christmas tech support.