Telus

Telus Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3W and H4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Montréal, Québec 01/15/2026 16:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Montréal, Québec

The most recent Telus outage reports came from the following cities: Longueuil, Brossard and Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaLongueuil Phone
CanadaBrossard Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

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Telus Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike95582802 Premier Cheesecake (@Mike95582802) reported

    @TELUS @TELUSsupport Hey, My sister uses your service and we live on the border near the USA. She keeps getting roaming charges even though she called to have you turn it off and she actively turns off roaming on her phone. You claim she owes $400 in roaming charges. Fix this!

  • bao_tista Bautista (@bao_tista) reported

    @shituserstories As a... – Telus customer I want to... – call and purchase an overpriced internet plan only to get put on hold and then hung up on after 10min So that... – I can be sure to never call for support again

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan Seems Telus worked on this a very tiny bit. But worse off are indeed these Telus customers w/ no actual phone support, all online. They encounter password changes, email addy changes, can't access accounts etc

  • jlgreig Jenna Greig (@jlgreig) reported

    @rdcoulthard @TELUS @CCTS_CPRST Telus is the WORST. After calling my parents incessantly, they showed up at their house on a Sunday afternoon & high-pressure sold them a similar deal. My sister caught what was called a billing error and it was reversed. Of course, there's no other provider they can switch to.

  • NoDronesCanada No Drones Canada (@NoDronesCanada) reported

    Telus arbitrarily dumped their email service, which had actual technicians to solve problems, and gave/sold it to Google, which does not employ anyone to solve problems, except a very cursory set of online help steps.

  • MagooRich Rich Magoo (@MagooRich) reported

    @Tesla @TELUSsupport @elonmusk Telus running scared now that Starlink is coming. Should have improved smarthub speeds and congestion issues years ago. Better start releasing unlimited data plans soon.

  • bdewater Bart de Water (@bdewater) reported

    @TangerineHelps what's the best way to transfer my down payment to my notary? They offer electronic transfer, transfer via Telus Assyst Payment and bank draft. Seems you support only the latter?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan There should be a bigger EDU campaign by all. What Telus did & the effect it had on people to call it out and recognize it was likely accidental. It may look bad being called out, but they are aware and can recognize it, question things.

  • Spearmac Chris Spearman (@Spearmac) reported from Lethbridge, Alberta

    Is @telus having connection issues in Lethbridge today? Mine keeps crashing #yql

  • RobSpicerYVR 𝐑𝐨𝐛-YVR 📸 (@RobSpicerYVR) reported

    @aggieloveseggs I work in the industry and predicting / implementing at maximum scale is near impossible and crazy expensive. There's network (incl TELUS), Servers, Storage, App S/W & Database S/W that all needs massive scale. Most build to Transaction/Sec knowing bursts will exceed capacity.