Telus Outage Report in Longview, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Longview, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Longview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Telus
Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Longview, Alberta
Latest outage, problems and issue reports in Longview and nearby locations:
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Hodkinson🇨🇦🏴 (@RobHodkinson) reported
Just a heads-up to @TELUS and @Rogers, your valuable customer service agents might be busier than normal today with people walking away from @bell. They are doing the right thing in making the switch, please take care of them.
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Wendalyn (@Wendy) reported
If I turned on some dance music, the Telus Sky light show right now would help me feel like I’m back in a club... at least a little bit.
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Eldon (@RockySaganiuk) reported
@NoahSmith016 I've been with Telus for 14 years. Fewer issues over that time than I had in 6 months with Bell prior to that.
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Jennifer Samson (@arieswriting) reported
So glad we are not with Telus anymore. Waiting that long for support is ridiculous. Shaw has so many ways of contact - chat, Twitter, phone - and I've never experienced waits like what Telus did today.
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ZoltanGal (@zoltangal) reported
@TELUS might want to discuss with your call centre team calling about security products. I say I’m not interested, they to press - then I ask to be removed from your call list. they continue, then when I ask for the call centre superv. then get hung up on - it’s poor service.
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David J Foley (@Miradart) reported
@TELUSsupport I am desperately trying to help you guys salvage your reputation here. But I get crickets? As an update, just got another 8 spams just today. Telus used to only allow 'maybe' that many a year. Is Telus now unable to forward spam reports to Google for followup?
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Jason Kenny (@Jmacco56) reported
Don’t ever get @TELUS internet. Absolute garbage, have had a technician over twice to fix it. Each time it gets worse. I will tell everyone I know to switch providers.
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Windy (@GTMGQ) reported
@TylerStack @MrStache9 Bell and Telus are tied for worst, which is the only reason Shaw is first.
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Ryan Robinson (@Ryan_LR) reported
My experiences with Bell have been mostly bad and we have TekSavvy internet and TV, TELUS for phone. But Bell still owns most of the best content like TSN, CTV, Crave and can do whatever they want there with no real risk of losing customers.
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CDN Cynic (@Cynic96104984) reported
But if you suggest that a tech needs to come out to do a hands-on inspection, @Telus will threaten you with a $50 charge if they don’t find anything wrong, which has me thinking they’re going to turn up the speed while that tech comes so they won’t find any problems. #trustissues