Telus

Telus Outage Report in Longview, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Longview, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Longview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Longview, Alberta 05/12/2025 23:35

May 12: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Longview, Alberta

Latest outage, problems and issue reports in Longview and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobHodkinson Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    Just a heads-up to @TELUS and @Rogers, your valuable customer service agents might be busier than normal today with people walking away from @bell. They are doing the right thing in making the switch, please take care of them.

  • Wendy Wendalyn (@Wendy) reported

    If I turned on some dance music, the Telus Sky light show right now would help me feel like I’m back in a club... at least a little bit.

  • RockySaganiuk Eldon (@RockySaganiuk) reported

    @NoahSmith016 I've been with Telus for 14 years. Fewer issues over that time than I had in 6 months with Bell prior to that.

  • arieswriting Jennifer Samson (@arieswriting) reported

    So glad we are not with Telus anymore. Waiting that long for support is ridiculous. Shaw has so many ways of contact - chat, Twitter, phone - and I've never experienced waits like what Telus did today.

  • zoltangal ZoltanGal (@zoltangal) reported

    @TELUS might want to discuss with your call centre team calling about security products. I say I’m not interested, they to press - then I ask to be removed from your call list. they continue, then when I ask for the call centre superv. then get hung up on - it’s poor service.

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport I am desperately trying to help you guys salvage your reputation here. But I get crickets? As an update, just got another 8 spams just today. Telus used to only allow 'maybe' that many a year. Is Telus now unable to forward spam reports to Google for followup?

  • Jmacco56 Jason Kenny (@Jmacco56) reported

    Don’t ever get @TELUS internet. Absolute garbage, have had a technician over twice to fix it. Each time it gets worse. I will tell everyone I know to switch providers.

  • GTMGQ Windy (@GTMGQ) reported

    @TylerStack @MrStache9 Bell and Telus are tied for worst, which is the only reason Shaw is first.

  • Ryan_LR Ryan Robinson (@Ryan_LR) reported

    My experiences with Bell have been mostly bad and we have TekSavvy internet and TV, TELUS for phone. But Bell still owns most of the best content like TSN, CTV, Crave and can do whatever they want there with no real risk of losing customers.

  • Cynic96104984 CDN Cynic (@Cynic96104984) reported

    But if you suggest that a tech needs to come out to do a hands-on inspection, @Telus will threaten you with a $50 charge if they don’t find anything wrong, which has me thinking they’re going to turn up the speed while that tech comes so they won’t find any problems. #trustissues