Telus

Telus Outage Report in Municipal District of Foothills No. 31, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Municipal District of Foothills No. 31, Alberta 01/15/2026 20:10

January 15: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Municipal District of Foothills No. 31, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaHigh River Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaHigh River Internet
CanadaHigh River TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Elmasmixedmedia E.M. Schumacher (@Elmasmixedmedia) reported

    Why I was locked out of Twitter I don't know; think there was a glitch in my wifi signal when I tried to log in. So to get back in I now have to drive about a mile up the road because for some reason the signal from Telus no longer works in my yard like it used to. #countryliving

  • spikestabber bren (Bear) 🐻🍁 (@spikestabber) reported

    @SaraPaige78 @BenWoodfinden So yes, Amazon, Netflix, Disney make Bell/Telus & Rogers go crazy, when using their taxpayer funded Internet pipes to make money for those non-Canadian corporations without the middleman telecom incumbent collecting based on revenue of streaming service. ;)

  • carlschwehr Carl (@carlschwehr) reported

    @ITguy604 @voipms Uhhh... I had a Telus PRI go down, all four channels, two days and 5000 missed calls for the client... It can happen to any provider. Also, they aren't small.

  • LucasRSimoes Lucas Simoes (@LucasRSimoes) reported

    Paying for Telus PureFibre Gigabit Internet and getting sub 30mb/s readings on SpeedTest is not the worst. The worst is not having connectivity on 4 out of 5 devices in our home. @TELUSsupport can you help us here? And yes we already restarted everything.

  • PunkRockG1 Gaylynne (@PunkRockG1) reported

    @jvipondmd To all the #abhealth docs and nurses if @jkenney and Shandro come in for a medical emergency I wonder if they would be bumped for care? Wait… I’m sure they would end up in a private facility owned by Telus and paid for with my tax $. Let @CMOH_Alberta treat them. #ableg #abpoli

  • Vitamin_K_2 Kyle Reichertz (@Vitamin_K_2) reported

    @dandoozled @TELUS I agreed to a renewal offer of $165/month. Got my bill two days ago - $265. Nice. Telus sucks.

  • BarbMacInnis Barb MacInnis (@BarbMacInnis) reported

    @caperbruins I was wondering that myself… Are you still at home? I love West Mabou more than anything but I would never do NHL Live there. Man, the service sucks at home. #telus is okay here but I’ve had trouble so I’m leery.

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • IScreamDice Ice Cream Dice (@IScreamDice) reported

    Hey @TELUS my internet is out, but no outage is showing on your site. Any idea what's going on?

  • archPengu Mr. Penguin (@archPengu) reported

    @MsLutzmann By design probably. It feels like they are still making the health care crash to sell their Telus Babylon hybrid model down the road...probably.