Telus Outage Report in Municipal District of Foothills No. 31, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Municipal District of Foothills No. 31, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Telus
Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Municipal District of Foothills No. 31, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| High River |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| High River |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Municipal District of Foothills No. 31, Alberta
Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Ruscitti
(@MrRuscitti) reported
Thank you to the escalation supervisor from @TELUS @TELUSsupport who laughed at my concerns on the phone. Worst customer service I’ve ever experienced from a phone company!
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Linda White
(@Scruffy19) reported
@DrJayDrNo I did mention that on my last “chat” with a Telus supervisor. As well as a few other “issues” like how does someone not retired find time to phone and speak with techs. Why if one is one second late with payment, interest is charged, yet there’s no a rebate when service is out.
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Steve TheStepchild Mac
(@macisaac_steve) reported
@TELUS hang up on me again after contacting me illegally under our privacy act, and I'll just drop a million dollar lawsuit on your head and you can go **** yourself. Answer your ******* phone you moronic idiots.
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Boycott Evil Amazon - Find Alternatives
(@AvoidAmazon) reported
@CCTS_CPRST @ragetheprez They won’t help you. They are colluding with Telus.
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Stefan Hawes
(@hawes) reported
To add to my frustration, @telus cancelled my old Internet service today, certain that I'd have been moved over to their new service. Now I have to deal with them to get the old service restarted. 8 appointments so far. #incompetent
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swanster
(@swansmron) reported
@TELUSsupport Was given an S7 edge that was previously on Rogers network. Better than my old LG; perfect for my limited cellphone usage on Telus prepaid. Problem getting it onto the network-spent lots of time with Telus chat reps, and Samsung's too, no success!
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Tommyboy
(@tommyculp) reported
@TELUSsupport Hi TELUS! Any reports of an outage (approx 927am) in Airdrie?
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Bryce Campbell
(@brycecampbel) reported
@moodyangela @SoniaFurstenau @adriandix I won't touch Telus or any other telehealth service. You're jeopardizing access to healthcare once corporations get involved. They're just there for profit, not care.
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Steve TheStepchild Mac
(@macisaac_steve) reported
@TELUS you ******* idiots have now violated federal law 2 times and hung up on me. You ******* better fix this or I'll drop a federal suit on you retards
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Michelle K.
(@Michell16715337) reported
@TELUS You guys are the most predatory, life sucking service out there. Con my 70 year old mom..... Call me 500x times a day after my night shift........