Telus Outage Report in Municipal District of Foothills No. 31, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Municipal District of Foothills No. 31, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Municipal District of Foothills No. 31, Alberta
The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| High River |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| High River |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Municipal District of Foothills No. 31, Alberta
Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@Clandon_V6) reported
@TELUS @TELUSsupport way to string your customer along for almost an entire month, only to screw them out of a phone because four separate calls later including one to escalation, I’m out of an iPhone because they’re all out of stock.
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Jenny North
(@JennyNorth22) reported
@TELUS I got a new phone on Tuesday. It took over 2 hours to purchase a phone only to find out you screwed up my plans. Spent over 4 hours on the phone with your support trying to get it resolved. Thanks for wasting 6+ hours of my valuable time.
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Jill
(@rubyholliday7) reported
Last Monday after weeks of recording problems with my Telus Optik box a technician came to my home and installed a new one. In and out very quickly, not a Telus employee but rather a contract worker.
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certain victory charm
(@adamlcd) reported
@TELUSsupport @hellofisher wait. is this telus stating that a hold time of 4 hours can happen "anytime" ?? because i'm at 49 minutes right now, so i'll just hang up and take the fido offer when they call back
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Riesco & Co.
(@riesco_co) reported
@TELUSsupport No, it wasn’t sorted. Tech didn’t show up Saturday, as promised & then I received an email saying a tech would arrive Dec 5th, without any consultation with me as to time & day! After 44 years w/Telus, I cancelled my service and am now with Shaw.
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Jaret Burbine
(@burbinejw) reported
@TELUS @TELUSsupport I’m trying to buy three phones right now two upgrades and one new line. I’ve called earlier today it got dropped. Went into a Telus store but the system went down. I’m calling again now wait time was 30 mins I’m at an hour now. What’s going on here…
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Dawn S
(@ds66win) reported
@TELUS longtime customer, seeing all the many amazing things Telus is doing, sadly longtime wait for assistance, at 1:20 and holding; item not available online :(
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West coaster
(@Westcoa28647731) reported
@TELUSsupport just a suggestion Telus - the number you use to call people for support should be different from your telemarketing number. The latter I have blocked and miss calls that are important.
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Serge Livingston
(@sergelivingston) reported
@BradleyFriesen @TELUS @TELUSsupport I love Telus, sorry to here you have problems. Can’t go wrong with gig internet
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Chak De
(@ChakDe8) reported
@perfectrose2011 @ElizabethRBess @richardzussman The quick fix is to fully support our family docs to run proper family medicine clinics & not work for corps like Telus. More local docs will come from Alberta & Ontario