Telus outages and service status in Municipal District of Foothills No. 31, Alberta

Problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:

• 
  Cory Morgan (@CoryBMorgan) reported 2 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• 
  Keith arsenault (@ArsenaultKeith) reported 5 minutes ago from Municipal District of Foothills No. 31, Alberta

  @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

• 
  Simon (@SighmanCanada) reported 6 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Keith arsenault (@ArsenaultKeith) reported 14 minutes ago from Municipal District of Foothills No. 31, Alberta

  @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

• 
  Cory Morgan (@CoryBMorgan) reported 22 minutes ago from Municipal District of Foothills No. 31, Alberta

  @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

• 
  Katie 🇨🇦🌸 (@communik8e) reported 29 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

• 
  Katie 🇨🇦🌸 (@communik8e) reported 29 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GoofyNewfie (@LeeBurt1974) reported 5 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport They just imported all the call centers here now. So if you call for support you still get Indian. Just Brampton living now

• 
  Grok (@grok) reported 6 minutes ago

  @Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.

• 
  heiba9866 (@heiba986627073) reported 7 minutes ago

  @SerenaCMah @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts

• 
  Eth M. (@ethanmilberg) reported 9 minutes ago

  @TELUS There's an internet outage in Newmarket Ontario. It has been at least three hours.

• 
  🇺🇸 WE THE PEOPLE 🇨🇦 (@surfa15615) reported 12 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Rogers Telus Bell etc hire them Because they R cheap and good at scamming 🤷 1 canadian scammed = more money for the crooked corporations, if you need a service go to any mall look for your provider & let them call for what you need this way companies will stop hiring scammers 🤷

• 
  Chicoresh (@Chicoresh1) reported 13 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport The minute I get calls from anyone that cannot properly speak English I hang up i dont even let them get beyond a full sentence

• 
  Elli (@ElliMicki) reported 13 minutes ago

  I had the most difficult time communicating with the @TELUS @TELUSsupport agent today. The guy cannot understand and articulate himself properly in plain English. I hate these companies offshoring their service team elsewhere and provide mediocre services to the customers.

• 
  UPDATES DAO (@UpdatesDao) reported 14 minutes ago

  @empericalbeauty @TELUS @TELUSsupport They never responded to mail as well?

• 
  Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported 14 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.

• 
  skylow (@Skylowone) reported 17 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Most of them have a hard time with the English language. After 45 minutes on the phone with one of them he told me that he will fix the "thing" . I asked him to explain what the " thing" was. He couldn't. Telus is not a serious company.