Telus Outage Report in Municipal District of Foothills No. 31, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Municipal District of Foothills No. 31, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Municipal District of Foothills No. 31, Alberta
The most recent Telus outage reports came from the following cities: High River and Turner Valley.
| City | Problem Type | Report Time |
|---|---|---|
 High River |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| High River |
Internet | |
| High River |
TV | |
| High River |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Municipal District of Foothills No. 31, Alberta
Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Twatter News Association
(@J_TheCynic) reported
Telus got fibre optic in my community finally. Switching from Shaw who have been trash for like 10 yrs. Good riddance. What a **** company.
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Victeur Würstmann🇧🇷🇨🇦
(@vwmannn) reported
I ordered Telus high speed internet like 2 weeks ago and it is still not working. Spent 2h on the phone today and NOTHING. 2 weeks! That's a lot of TIME. I talked to Shaw today and they will deliver their equipment to me TOMORROW. T-O-M-O-R-R-O-W-! 🤯
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Twatter News Association
(@J_TheCynic) reported
@supermcdavid97 Well Shaw sucks. We will see, so far everyone who's with Telus seems to respond well to this comment. We will see.
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Nate Horn
(@natebhorn) reported
Waiting on @Shawhelp to arrive so we can replace our joke of a @TELUS package and actually get some decent customer support and internet service. I’ve never been so upset with a company’s lack of basic customer service. Encouraging all my friends and family to move off of Telus
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Nate Horn
(@natebhorn) reported
. @TELUS @TELUSsupport honestly the worst service and customer support I’ve ever experienced. Multiple times now have promised to follow up and then nothing. I’m not one to go public about this kind of thing but this has been such a joke. Awful is an understatement
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Empyr Living
(@EmpyrLiving) reported
Who would’ve thought simply moving internet service to a new address would take 4 hours of talking 6 different agents, losing my internet, misplace my account, and being bounced around like a ball from department to department. @TELUS @TELUSsupport @TELUSBusiness
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Victeur Würstmann🇧🇷🇨🇦
(@vwmannn) reported
I still don't know how Telus is still in business. I ordered their services 2 weeks ago and nothing was done. NOTHING. I ordered Shaw internet YESTERDAY and TODAY (it just arrived!), it is in my hands! @ShawInfo 10x0 @TELUS Shaw has better customer service and are more efficient!
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Paul Boucher
(@PaulBoucher) reported
@ENMAX Will DM you - but yes, I was able to speak with Cara, a terrific customer service rep. Telus is available to repair the line tomorrow morning. I'll share more in a DM. Thank you for pinging back. I thought Twitter might work faster than the phone and it did. :-)
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Lawrence
(@writingincanada) reported
@GlobalCalgary Telus can be total intransigent asshats. It does not surprise me that another person has had a serious problem with that company. Their employees must be trained to say '**** you' in seven different ways. Telus is, bar none, the worst company to deal with when they **** up.
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Chris Markevich
(@chrismarkevich) reported
@Khelsilem This is a genuinely tough question to answer, as Telus does offer some slightly better packages, but their service is awful. On the flip side, Shaw is rolling out their own Fibre packages once the infrastructure is put in place, but their service has been getting worse.