Telus outages and service status in Lumby, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Lumby, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Lumby, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lumby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Lumby, British Columbia
Latest outage, problems and issue reports in Lumby and nearby locations:
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Kathleen Ott (@erimegsmom) reported from Coldstream, British Columbia@Bell_Support @kapboy59 No rebooting the whole community is out. Check with your friends at Telus. Same issues. People here with no phone service for 24hrs
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Kathleen Ott (@erimegsmom) reported from Coldstream, British Columbia@TELUSsupport we were promised a credit if we switched our cell phone back in Sept 19 & credit when there was major issues with cable/internet nov 19. Now end of Jan. 20 no sight & a rude email in response to a voicemail we left. One more chance or we are done with Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Leroy (@Leroy9959171040) reported@ProvoGal01 @TELUS @TELUSsupport I never answer those calls, ignore them.
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Russell Smith (@Russaroni99) reported@TELUSsupport Hi Telus support! I cancelled tv and Internet in Jan 26 and you just charged me for equipment not being returned. Canada post shows it returns to you with signature on 26 Jan 26. We need to remove the cancellation charges please.
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heiba9866 (@heiba986627073) reported@SerenaCMah @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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Alison (@allygam) reported@ProvoGal01 @TELUS @TELUSsupport I tell them I won't speak to scammers and hang up.
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Not For The Woke Of Heart (@NFTWOH) reported@Landonforward14 @TELUS What the actual ****?!
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Kevin Bertsch (@KevinBC137) reported@ProvoGal01 @TELUS @TELUSsupport So, change your service! Let them know why. Nothing will change unless we force them to change.
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Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported@ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.
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Dar Kana (@dar_kana) reported@ProvoGal01 @TELUS @TELUSsupport The customer service & service itself at Telus was so bad I switched to starlink. Imagine being threatened with a 250$ bill, by a member at a foreign call centre if I'm not home to fix your terribel services. Most of the calls- unintelligible!
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HAHAHA (@Diabolic600) reported@TELUSsupport That sounds great but lately my TV has been freezing a lot & today has been a complete nightmare. I'm just dreading the whole slog into Telus' special version of 'customer service' tomorrow. Wish me luck. It will likely consume my whole day & leave me in a terrible mood.
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NoneOfYourBusiness (@RightHereEh) reported@AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.