Telus outages and service status in Lumby, British Columbia

Problems in the last 24 hours in Lumby, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lumby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Lumby, British Columbia

Latest outage, problems and issue reports in Lumby and nearby locations:

• 
  Kathleen Ott (@erimegsmom) reported 6 minutes ago from Coldstream, British Columbia

  @Bell_Support @kapboy59 No rebooting the whole community is out. Check with your friends at Telus. Same issues. People here with no phone service for 24hrs

• 
  Kathleen Ott (@erimegsmom) reported 38 minutes ago from Coldstream, British Columbia

  @TELUSsupport we were promised a credit if we switched our cell phone back in Sept 19 & credit when there was major issues with cable/internet nov 19. Now end of Jan. 20 no sight & a rude email in response to a voicemail we left. One more chance or we are done with Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teresa Reza (@teresa_reza) reported 6 minutes ago

  @JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled

• 
  kidgreen42 (@kidgreen42) reported 7 minutes ago

  @Ayan604 @TELUS @TELUSsupport You’re an idiot if you think that was actually telus

• 
  C Lo aka Vandal Savage (@intrikitt) reported 8 minutes ago

  @TELUS @TELUSsupport you guys are an ABSOLUTE JOKE. I booked my security and internet services with you since July 17th for today, yet you changed my booking with the bell Rep to a random Friday... I then call you TO CORRECT the issue, which you say you did for today..

• 
  Gregoryfan (@Gregory_SB35) reported 8 minutes ago

  Holy hell Telus ******* sucks, I just wanted to upgrade my internet and they made me feel like i wanted to gouge out my eyes :/ god they just suck, like i would rather be springlocked then go through that again :(

• 
  Chris P Bacon (@pozpiggy86) reported 8 minutes ago

  Hey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!

• 
  BigKekwithCheese (@BigKekwith) reported 8 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus can't help you with the sand in your mangina. go cry on blusesky

• 
  Dlakes (@dlakes_fx) reported 10 minutes ago

  @LerikLord @jamajama711 @MkoTheComedian Can you help with telus

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 15 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  va1slyfalcon (@va1slyfalcon) reported 19 minutes ago

  @JustMeJamie64 @Rogers Roger's, Bell , telus have a strong hold over Canadians and communication . People do not realize how absolutely aporant the service in Canada is . Disgusting

• 
  Andy Yan | @ayan604.bsky.social (@Ayan604) reported 19 minutes ago

  I am not a @telus @TELUSsupport customer and my mobile has been on the @CRTCeng Canada's National Do Not Call List since 2014 ...yet I still got a phone call.