Telus

Telus Outage Report in Lumby, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lumby, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lumby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lumby, British Columbia 02/13/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lumby, British Columbia

Latest outage, problems and issue reports in Lumby and nearby locations:

  • erimegsmom Kathleen Ott (@erimegsmom) reported from Coldstream, British Columbia

    @TELUSsupport we were promised a credit if we switched our cell phone back in Sept 19 & credit when there was major issues with cable/internet nov 19. Now end of Jan. 20 no sight & a rude email in response to a voicemail we left. One more chance or we are done with Telus

  • erimegsmom Kathleen Ott (@erimegsmom) reported from Coldstream, British Columbia

    @Bell_Support @kapboy59 No rebooting the whole community is out. Check with your friends at Telus. Same issues. People here with no phone service for 24hrs

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vpsbhullar Varinder Bhullar (@vpsbhullar) reported

    Third quater Operating revenues & other income for #Telus increased by 10% (to $4.7 billion) over the same period last year. They will be penalizing their poor customers by charging fees if bill is paid using credit card. When will the #greed stop?

  • ChildzVinnie Vinnie Childz (@ChildzVinnie) reported

    @P_guaped_up @bariweiss Oh man, I'm not sure why this is such a hard concept. In Canada, we have very few internet providers. If Telus decided it didn't like the things you were saying to your mom, you're arguing they're okay in banning you. Nope, they are service providers and if they move 1/2

  • hollyhoye Holly Hoye (@hollyhoye) reported

    @SeditiousMe For Credit cards yes - they can be joint and each person gets their own linked to the same account. Apparently Telus can only have one owner per account, which effectively shut my mom out of phone service when my dad died. It’s the stupidest system.

  • isinthemoment Bartlomiej Hellwig (@isinthemoment) reported

    “On Huawei, we are years behind our allies. Huawei 5G equipment was installed in Telus’ infrastructure in 2020 and can remain for now because the government took until May, 2022, to issue a ban, and gave two additional years for removal.”

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    So @TELUSsupport said they could help resolve our problem of no tv service and no repairs until Feb 1st if I would DM them. I do so, 6 hrs ago, and have had no reply. Not my idea of how to keep your customers happy @TELUS

  • MouseAnonamouse anonamouse (@MouseAnonamouse) reported

    2 b clear: I think CRTC should stay out of it, other than 4 regulated "essential" svcs, which is NOT what telus went after... if you really want to use your credit card to pay for cell service & don't want the fee, you can switch to a competitor (for now)...

  • hollyhoye Holly Hoye (@hollyhoye) reported

    @SeditiousMe It’s beyond ridiculous. If she could have simply deleted service for my dads cellphone online and kept the same account it would have been fine. So now a woman with ample money has to have her cell plan on my account (happy to do it). Joke’s on Telus though . .

  • TiiraR Tiira (@TiiraR) reported

    @TELUS @TELUSsupport bullshit customer service

  • wally_r44 Wally R (@wally_r44) reported

    @TELUS long time customer (2005) here called you loyalty team yesterday , more like disloyalty team can’t find solutions and Rude service can’t at least try to find great options for your long time customers be looking in a month when my contracts is over to new provider..

  • faxandfiction Fax & Fiction (@faxandfiction) reported

    @HumaneCanada Interesting. My understanding is @Kijiji being the decent organization that it is & who is also big supporter of Animal Welfare-has taken measures to combat this.Perhaps @Telus can offer up a solution? Or maybe they’re making up for the money they won’t get for charging cc fees?