Telus Outage Report in Coldstream, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coldstream, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coldstream and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Coldstream, British Columbia
Latest outage, problems and issue reports in Coldstream and nearby locations:
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Jlynn ❤️📱📸👟🍀🌺
(@cinnamon_runner) reported
from
Vernon, British Columbia
So a couple of things, one the person that didn’t notice money being paid for something that wasn’t there’s for 5 years is a total fool. Second, this guy not paying Telus’s is an idiot. You were getting a service that made you not noticed you haven’t paid it ever! He knew
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Kathleen Ott
(@erimegsmom) reported
from
Coldstream, British Columbia
@Bell_Support @kapboy59 No rebooting the whole community is out. Check with your friends at Telus. Same issues. People here with no phone service for 24hrs
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Kathleen Ott
(@erimegsmom) reported
from
Coldstream, British Columbia
@TELUSsupport we were promised a credit if we switched our cell phone back in Sept 19 & credit when there was major issues with cable/internet nov 19. Now end of Jan. 20 no sight & a rude email in response to a voicemail we left. One more chance or we are done with Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Yoshi
(@yoshiithecat) reported
@iPhoneinCanada Switched back to @Koodo from @Telus. $85 plan down to $45 is a no brainer. 5G just isn’t worth the extra $480+ per year. Took me over 1.5hrs on the phone.
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Arpad Hild
(@zotfot) reported
@Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too
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JohnFashionGuy
(@JohnFashionGuy) reported
@ADT In Canada…the service was much better when @telus didn’t own you here!
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Jill
(@rubyholliday7) reported
After leaving I noticed that many channels that I subscribe to were not working, perhaps 30 premium channels. I called Telus but a recorded message said they were closed at that time and to call the next day.
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Matthew Jantzi
(@Matt_Jantzi) reported
@PeterofRecord @FinEconGlobal Same. Telus Black Friday offers are crap - lease an iPhone13, charge more to drop my current plan. 25+ years as a mobility customer means SFA lol
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Sharman Minus⁷
(@SharmanMinus) reported
Our taxes are supposed to fund the Ministry of Health so it can deliver health care to residents of BC. That money should not be used to “help” Telus maximize its profits. Something’s rotten in the state of…..
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Riesco & Co.
(@riesco_co) reported
@TELUSsupport No, it wasn’t sorted. Tech didn’t show up Saturday, as promised & then I received an email saying a tech would arrive Dec 5th, without any consultation with me as to time & day! After 44 years w/Telus, I cancelled my service and am now with Shaw.
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exit266
(@exit266) reported
Also, @TELUS you should legally be required to replace all the Huawei units you have installed in customer business and homes even after it was proven they were a security risk.
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Andrew Todd
(@Andrew197050) reported
@TELUSsupport Good afternoon, due to home finances I have notified BELL MTS I want to cancel internet with them. I was told internet with TELUS and getting an iPad (?) for internet. My bill would be $130 saving me nearly $80 comparatively to MTS. What more can you tell me??
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*Kels*
(@KelseyGott) reported
@TELUS You are something else. After being on the phone for 3hours and 25 there is no solution offered. Pathetic. Terrible customer service from your “Escaltions Manager Navin”