Telus

Telus Outage Report in Mackenzie, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mackenzie, British Columbia 01/19/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mackenzie, British Columbia

Latest outage, problems and issue reports in Mackenzie and nearby locations:

  • dsiren72 Dave S (@dsiren72) reported from Mackenzie, British Columbia

    @adolwyn I’m with Bell. My ex-GF had Rogers services on her phone, and it was terrible. I talked her out of using Rogers and moving to either Bell or Telus (and I’m not the biggest fan of Telus due to past issues.)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 4runnersrule JG the Tech and Tesla Geek (@4runnersrule) reported

    @TELUSsupport when if ever are the new and next generation of BOOST wifi discs from Telus that support 802.11ax coming out? I’m getting really annoyed with this current setup and considering @Ubiquiti setup!

  • BudweiserGirl Eh (@BudweiserGirl) reported

    After waiting 47 min for help with @telus to ask them why they put a ding on my credit for a late payment when all my payments are automated, they hung up on me by accident and didn’t bother to try to call me back 😡 @TELUSsupport come on guys, that’s messed up

  • Tonycuomo4 Tony.cuomo (@Tonycuomo4) reported

    @telusmobility it sure sucks when you wait online for an hour and you hang up. Thanks for nothing telus

  • Christo88830774 Christopher Thompson (@Christo88830774) reported

    Pretty upset @TELUS for outsourcing their support and cs rather than choosing Canadians and paying liveable wages. #exploitforiegnworkers

  • H_Slegtenhorst Hendrik Slegtenhorst (@H_Slegtenhorst) reported

    @TELUSsupport Mobility outage west end 24 hours now. What is status? No info from Telus AT ALL

  • desneiges987 #RetireLucy💜🐘💜 (@desneiges987) reported

    @GlobalLiamNixon @AB_AgainstUCP Have they tried slashing the wages of doctors and nurses? Would that help? How about an app made by Telus could that replace doctors?

  • BudweiserGirl Eh (@BudweiserGirl) reported

    @omiles57 @TELUS @TELUSsupport I hate that they treat you like your time means nothing. She even took down a call back number in case it disconnected but they didn’t bother to call back. Smh

  • omiles57 fancy like Abblebee’s 👸🏼 (@omiles57) reported

    @BudweiserGirl @TELUS @TELUSsupport I’ve had sooo many issues with the no call backs, disconnecting and general poor service I now have the direct number to a local supervisor. I would 100% ask for the same info!

  • ParkHillTeam ParkHillTeam (@ParkHillTeam) reported

    @TELUS why is the cell signal so terrible in Peterborough, ON (especially north end?) I get better signal in rural areas than in the north end of city. It's been this way too long now, and I pay too much for no signal.. seriously, whats up?

  • therealkuri Kuri (@therealkuri) reported

    @andraydomise This is why I am not super keen on Alberta doing a vaccine passport app, tbh. They would probably partner with Telus to allow them to monetize our health data in enchange for a janky app that would fail to display the correct vaccine status half the time.