Telus

Telus Outage Report in Mackenzie, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mackenzie, British Columbia 11/14/2025 19:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mackenzie, British Columbia

Latest outage, problems and issue reports in Mackenzie and nearby locations:

  • dsiren72 Dave S (@dsiren72) reported from Mackenzie, British Columbia

    @adolwyn I’m with Bell. My ex-GF had Rogers services on her phone, and it was terrible. I talked her out of using Rogers and moving to either Bell or Telus (and I’m not the biggest fan of Telus due to past issues.)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CFLGURU 3 Down Monty (@CFLGURU) reported

    It's 8pm and Telus is closed. Remember when these billionaire tech giants had customer service?

  • MrCoconutss D (@MrCoconutss) reported

    @TELUS I have trying to get a hold of some from customer service for days. Please help!

  • AShoutAbout Jeff Leggat (@AShoutAbout) reported

    @NHLFlames @TELUS 🇨🇦🥅🏒 supports Poverty Level Financial Support of ALL Disabled Canadians in EVERY Province! #CDBby23 #NoMorePovertyPWD (Persons With Disabilities) 🇨🇦 #JustDERBit

  • annallea_ Anna Robinson (@annallea_) reported

    having trouble with the smart hub intermittently disconnecting every 40 minutes throughout the day. Would appreciate some insight as to why it’s taken me 10 calls about the situation and still no solution? Waiting on the call back 🙃 #telus @telusmobility @TELUSsupport

  • Velvet_Calamity •Kasane• (@Velvet_Calamity) reported

    @mike_rowan_van @AnthonyLacavera I am in the same situation.. leave Edmonton .. and go anywhere and Shaw service dies.. then it switches too nationwide.. which is garbage. I am switching to Telus when my contract is over.

  • ChrisKohuch Chris Kohuch (@ChrisKohuch) reported

    @TELUSsupport @TELUS worst customer service ever.

  • an34990453 bigbangtheoryfan (@an34990453) reported

    @TELUS Hi Telus. Was asked to return to a mall location today. Waited 2 hours and got sent home without resolution. No call back available until Dec 1. Not fair

  • eggukno EggHead (@eggukno) reported

    @TELUSsupport Can you provide an ETA when your porting service will resume. Bell tells me it is a outage with Telus.

  • jmomma55 Joanne T (@jmomma55) reported

    @GlobalCalgary Twice in 2 days while placing a cell phone call on Telus network, my call went through to 911. I dialed a residential 10digit number. I reported the problem and was told that it would be escalated. I have not heard back from Telus. Had many calls drop, even using wifi calling

  • BritneyDenson Brit (@BritneyDenson) reported from Fort St. John, British Columbia

    @TELUS Fix your freaking website, trying to order 2 new phones - constant error messages. 2 hours later I GIVE UP.