Telus outages and service status in Martensville, Saskatchewan
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- Telus generated 0 outage signals in the last 24 hours around Martensville, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Martensville, Saskatchewan
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Martensville, Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Martensville, Saskatchewan
Latest outage, problems and issue reports in Martensville and nearby locations:
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones
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ADEL PANAHI 🌍🕊️ (@adelpanahi) reported from Saskatoon, Saskatchewan@ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS
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Sask Gatz (@SaskGatz) reported from Warman, Saskatchewan@cenobyte Sounds like Sasktel. They will rim the ***** ass of a Telus customer to get them to switch but wouldn't fart in the general direction of a current customer to keep them!
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Kim Schmidt (@sneakyfox) reported from Saskatoon, Saskatchewan@ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!
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Devin Greene (@wolfcastle) reported from Saskatoon, SaskatchewanYet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask
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Jon Perez (@JonVPerez) reported from Saskatoon, Saskatchewan@TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel
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Sean C (@VA5LF) reported from Saskatoon, Saskatchewan@douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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. (@its6o4) reportedI work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.
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C Lo aka Vandal Savage (@intrikitt) reported@TELUS @TELUSsupport you guys are an ABSOLUTE JOKE. I booked my security and internet services with you since July 17th for today, yet you changed my booking with the bell Rep to a random Friday... I then call you TO CORRECT the issue, which you say you did for today..
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Frustrated HCW 🇨🇦 (@stormymarie13) reported@TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…
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Bobster Claws (@bob_claws) reported@OILanatude @Rogers @telusmobility Yessssss! Mysteriously my Roger’s bill jumped $5 a few months ago and has stayed there for that time. Telus used to do this too. It’s so shady and more people need to call them out on it. It never happened with Shaw. 👀
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.
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Dg99600 (@DGribby) reported@TELUS @telusinternet your internet sucks!! And you keep increasing rates for no better service!!
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Cindy O 🇨🇦❤️ 🖖 (@Ceiba59Co) reported@lynnmercereau I was pissed they took over Shaw. Customer service is now a joke. I got rid of Telus because of their lack of service, and now in the same boat!
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Jase P (@jasonforu1986) reported@JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.
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Dean Skoreyko (@bcbluecon) reportedIt turns out the two days before the Summerland fire, the Penticton city council demanded Rogers and Telus to update the horrible cell phone coverage. Neither the Eby or Carney govts even bothered to respond. Now there’s 12,000 Summerland residents in Penticton trying to get information on the fire and power outage and evacuation. There’s a massive bottleneck now and getting service is intermittent, at best. Where are the temporary cell towers? Total govt incompetence and mismanagement of the entire situation.
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Armando Asuncion (@qmanT) reported@Richard_sfu @TELUSsupport It’s Telus man! Crappy service and worst customer service of all! My latest bill increased by $ 5 each for Optik Tv and 3Gbps Internet which I not getting since upgrading from the 1. 5 Gbps and the speed is even worse. And they have the guts to increase it !