Telus Outage Report in Saskatoon, Saskatchewan
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saskatoon, Saskatchewan
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saskatoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Saskatoon, Saskatchewan
Latest outage, problems and issue reports in Saskatoon and nearby locations:
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Zaheed Bardai
(@zaheedonism) reported
from
Saskatoon, Saskatchewan
@KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.
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Kim Schmidt
(@sneakyfox) reported
from
Saskatoon, Saskatchewan
@ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!
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Devin Greene
(@wolfcastle) reported
from
Saskatoon, Saskatchewan
Yet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel
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Jon Perez
(@JonVPerez) reported
from
Saskatoon, Saskatchewan
@TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.
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ADEL PANAHI 🌍🕊️
(@adelpanahi) reported
from
Saskatoon, Saskatchewan
@ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...
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Sean C
(@VA5LF) reported
from
Saskatoon, Saskatchewan
@douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.
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Zaheed Bardai
(@zaheedonism) reported
from
Saskatoon, Saskatchewan
@mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Boss
(@JoeBoss) reported
@Telus If my bill isn't reset to the beginning of the term when I activate my new phone and am actually able to use the service I'm being charged for, I will cancel my account and not go with Telus. I'm not paying for a service I'm not using because phones were out of stock.
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Sukhpal©
(@Sukhpal0) reported
Telus cable is *** wtf
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alexwh
(@alexwh) reported
@TELUSsupport Advice from my Burnaby daughter: Get rid of Telus. The only reason I am still with it is to keep my almost 30 year old Telus email address. But since your service and technical support is so terrible I may begin what is left of the new year without telus.
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Scott Gray
(@shadore66) reported
@TELUSsupport hi my iPhone has been unable to make or receive calls all day. I chatted online with a Rep, did all the resets, went into the Telus store and even got a Sim card change and the issue is ongoing. The store Rep had 3 other customers reporting the same issue. Help?
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Nitz Walsh 🇨🇦🏳️🌈☮️🌽
(@NitzWalsh) reported
Telus sucks *** for streaming shows. Worst navigation of anything I've ever used.
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joijoeme2
(@joijoeme2) reported
@TELUSsupport Hi Telus team, Just got notice from my folks, their services went up despite on plan no longer offered. They are on minimal OAS only - can you help keep cost the same? Not looking for upgrade, just help to get them through the times - 25+ yrs customer Thx Happy 2022
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Joe Boss
(@JoeBoss) reported
@TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake
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Scott Gray
(@shadore66) reported
@MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
@ashleyhowell92 @TELUS @TELUSsupport After 45 minutes of chatting with tech support, they finally acknowledged me it is an active outage affecting Western Canada.
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Kevin
(@KpHeaney) reported
Hey @telus Why do you guys have callback service for Tech Support. But NOT for Customer Service/Billing? The wait time is 1 HOUR. WHO HAS TIME TO WAIT ON HOLD FOR AN HOUR?