Telus

Telus Outage Report in Saskatoon, Saskatchewan

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saskatoon, Saskatchewan

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saskatoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saskatoon, Saskatchewan 01/27/2026 16:40

January 27: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saskatoon, Saskatchewan

Latest outage, problems and issue reports in Saskatoon and nearby locations:

  • joe_saskatoon Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS

  • adelpanahi ADEL PANAHI 🌍⁦🕊️⁩ (@adelpanahi) reported from Saskatoon, Saskatchewan

    @ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...

  • joe_saskatoon Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel

  • joe_saskatoon Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones

  • JonVPerez Jon Perez (@JonVPerez) reported from Saskatoon, Saskatchewan

    @TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.

  • VA5LF Sean C (@VA5LF) reported from Saskatoon, Saskatchewan

    @douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.

  • zaheedonism Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan

    @KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.

  • zaheedonism Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan

    @mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.

  • wolfcastle Devin Greene (@wolfcastle) reported from Saskatoon, Saskatchewan

    Yet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask

  • joe_saskatoon Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer

  • sneakyfox Kim Schmidt (@sneakyfox) reported from Saskatoon, Saskatchewan

    @ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sandragov Sandra Govender (@sandragov) reported

    @CBCNews Surely this fee has always been imbedded in their service contracts. It’s ludicrous to suggest Telus can’t cover that cost.

  • TheTimesofJJ JJ (@TheTimesofJJ) reported

    Bruh. Telus new sales tactic is adding telus tv to a contracr for free for the first month. In the first month you can cancel. We all know how that works

  • rlptbob Bob Andrighetti (@rlptbob) reported

    @TELUS Stupid!

  • BGauntAssociate Breton Gaunt (@BGauntAssociate) reported

    @SteveI26827992 @BNNBloomberg @TELUS Do you have any data to support this Steve?

  • melissar78 Maer🇨🇦🌻 (@melissar78) reported

    @globalnews Can we charge telus a service fee for going paperless?

  • greggsymonds gregg symonds (@greggsymonds) reported

    @globalnews WTF ..is Telus a lemonade stand open from noon to 5pm ..with cardboard furniture on the side of the road. must be.. I won't name the large company suddenly in Aug. wanted their monthly chg. 2 weeks early You will wait & U will not be turning anything off.. They waited.

  • mbazyl Martin Bazyl (@mbazyl) reported

    @RogersHelps So you never read my tweet then did you, as i clearly stated that i continue having these problems, and im answering you only because im tethering from a @TELUS phone

  • BCBoisvert Brian (@BCBoisvert) reported

    @JasJohalBC My response will be to pull out the check book, stamps and envelope and support my mail carrier with payment by check. It will cost less then the CC fee and support jobs. And cost Telus man hours to process payments. #paybycheck should start a movement against Telus

  • jefflarsen80 Jeff Larsen (@jefflarsen80) reported

    @BNNBloomberg @telus Will no longer have me as a customer if this goes through

  • jfmezei Jean-François Mezei (@jfmezei) reported

    “At around 6:00AM EDT, our Chief Technology and Information Officer reached out to his counterparts at Bell and TELUS, advising them of the issue and also to watch-out for possible cyber-attacks” Employee does software update. Network goes down within minutes. Why suspect attack?