Telus Outage Report in Saskatoon, Saskatchewan
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saskatoon, Saskatchewan
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saskatoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Telus
Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Saskatoon, Saskatchewan
Latest outage, problems and issue reports in Saskatoon and nearby locations:
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones
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Sean C
(@VA5LF) reported
from
Saskatoon, Saskatchewan
@douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.
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Jon Perez
(@JonVPerez) reported
from
Saskatoon, Saskatchewan
@TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel
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ADEL PANAHI 🌍🕊️
(@adelpanahi) reported
from
Saskatoon, Saskatchewan
@ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS
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Zaheed Bardai
(@zaheedonism) reported
from
Saskatoon, Saskatchewan
@mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.
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Joe_Saskatoon
(@joe_saskatoon) reported
from
Saskatoon, Saskatchewan
@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer
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Devin Greene
(@wolfcastle) reported
from
Saskatoon, Saskatchewan
Yet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask
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Kim Schmidt
(@sneakyfox) reported
from
Saskatoon, Saskatchewan
@ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bonnie
(@brenky) reported
@TELUSsupport Is there an issue going on with changing Optik TV packages via My Telus? I have been trying to for the past few days and keep getting the error "We were unable to make changes to your TV subscription, please try again later."
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user
(@dysssmorphia) reported
@telus can my service come@bacn please I paid my ******* bill
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WEW
(@WEW01133825) reported
@koodo It is working again now, not sure for how long though... Not a phone settings issue, all other 2FA's coming in from other sites. Thank you Koodo for reaching out and showing support in regards to this issue, Bitbuy says it's an issue with Telus and they are trying to work it out.
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Michael
(@mike10dude) reported
@ABfield @CBCAlerts @NahayatT rogers, bell and telus were really freaking out over that idea they were running tons of tv,radio and big full page ads in the newspapers telling us why it would be horrible if that happenned
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Jeff Hanni, 🇨🇦 ANTI-FAscist
(@Jeff_Hanni) reported
@RileyinAlberta @youseepeeYYC @kim_siever I told telus to **** off twenty years ago. Never had a problem with Shaw. Not once. Tells was 100% problems with zero customer service.
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604atom
(@604atom) reported
@TELUS now I will have to explain my story again for the fourth time. Lost for words. How do they expect customer loyalty when something this simple can not be resolved on one time contact?
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Kevin Mann
(@Kevy72D) reported
@Coach_Hutton @TELUS @TELUSsupport It's Kevin and this has been as issue for a few days now
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Phazius | TTRPG grovin'
(@Phazius) reported
@RessyM Oh... thats gonna suck. I dont even have Rogers as an option here snd ive heard not great things, but my Shaw service has been great. Telus wasnt really an option either, they didn't have a line in. So sounds like im pretty getting screwed
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Alastair Atherton
(@drummerboy_al) reported
@telus so not impressed with home internet right now, more down time than up and constant interruptions." #telus
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Shawn Drape
(@shawndrape) reported
Of course the one device in my home that didn't automatically adjust to daylight savings time is my damn phone, with the alarms set to wake me up on time. Don't know if it was Telus' fault, or another reason to regret buying a Google Pixel 4... smh