Telus outages and service status in Saskatoon, Saskatchewan
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Saskatoon, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saskatoon, Saskatchewan
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saskatoon, Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Saskatoon, Saskatchewan
Latest outage, problems and issue reports in Saskatoon and nearby locations:
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Devin Greene (@wolfcastle) reported from Saskatoon, SaskatchewanYet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.
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ADEL PANAHI 🌍🕊️ (@adelpanahi) reported from Saskatoon, Saskatchewan@ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.
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Kim Schmidt (@sneakyfox) reported from Saskatoon, Saskatchewan@ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!
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Sean C (@VA5LF) reported from Saskatoon, Saskatchewan@douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.
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Jon Perez (@JonVPerez) reported from Saskatoon, Saskatchewan@TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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peter the butchwhore (@hotglassofskank) reportedit’s crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like that’s a YOU problem.
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Michael (The Young Buck)🧢 (@YoungBuckFarms) reportedHow often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone
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Kurt Rowland (@ruhbarb19) reported@FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.
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harry potter and the domestic assault allegations (@nikoncooldix) reported@DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians
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Nick Pena-Alvarez (@NickPenaAlvarez) reported@Rogers just can't provide any type of consistent internet service. @TELUS here we come.
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C Lo aka Vandal Savage (@intrikitt) reported@TELUS @TELUSsupport I WILL be escalating. Cause I have gotten zero resolution in a company I have been with for 20+ years. FIX THIS NOW.
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North American (@LongshoreCowboy) reported@JayGenXer I have another year of a "contract" with @TELUS. I will be cancelling it, paying their bullshit penalty and moving to @Starlink by mid-September. I suggest every Canadian who hates this bill does the same. Once a Musk company offers cellular service, it switches too. I am so done with fascist Canada.
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Uptimus (@UptimusApp) reportedAug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.
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Rina Alexis ♏♋♏ (@Rinah75) reported@Rogers Your customer service is appalling. I will be switching at the first opportunity presented. @TELUS