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Telus outages and service status in Saskatoon, Saskatchewan

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Saskatoon, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saskatoon, Saskatchewan

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saskatoon, Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 30: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saskatoon, Saskatchewan

Latest outage, problems and issue reports in Saskatoon and nearby locations:

  • zaheedonism
    Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan

    @KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.

  • sneakyfox
    Kim Schmidt (@sneakyfox) reported from Saskatoon, Saskatchewan

    @ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!

  • joe_saskatoon
    Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer

  • adelpanahi
    ADEL PANAHI 🌍⁦🕊️⁩ (@adelpanahi) reported from Saskatoon, Saskatchewan

    @ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...

  • joe_saskatoon
    Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones

  • zaheedonism
    Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan

    @mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.

  • wolfcastle
    Devin Greene (@wolfcastle) reported from Saskatoon, Saskatchewan

    Yet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask

  • joe_saskatoon
    Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS

  • VA5LF
    Sean C (@VA5LF) reported from Saskatoon, Saskatchewan

    @douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.

  • joe_saskatoon
    Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan

    @TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel

  • JonVPerez
    Jon Perez (@JonVPerez) reported from Saskatoon, Saskatchewan

    @TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GordieSusinski
    Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reported

    My @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked

  • jumpyGlenys
    Grammy (@jumpyGlenys) reported

    @JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key

  • ConnorsCompShow
    Connor (@ConnorsCompShow) reported

    - On 8/6/25, I also just so happened to be going northbound on SWRT; though I heard (& caught a clip of) other people's phones getting bad WPAs from ~20 km away at Osborne Stn, the Telus cells in the area behaved properly at that time. It wasn't until Nairn that I busted 116222.

  • rk8215
    Johan N. (@rk8215) reported

    $AMPG if you want american made certified O-RAN radio units, you go to Amplitech. I mean there is nobody else. They have monopoly. Telus is investing $66B to 5G/fibre network modernization. Telus named Amplitech as their hardware vendor. $167M market cap, +$100M signed pipeline, shipping already daily to Telus. Telus asking now even more new configurations. 48.6% gross margins. It feels good to be early.

  • nighthawwk91
    Cody J Bechard (III) (@nighthawwk91) reported

    @TELUS Absolutely! My phone, has no service alot. As I type this I have 5 bars, but no data. Often it will constantly be switching from 5G, to 4G, then "emergency calls only" very sporadic. It's been this way approximately 4-5 weeks

  • ElviraHaycraft
    Stop the Insanity (@ElviraHaycraft) reported

    Wouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    Telus new customers...doesn't look like they want any? A great @telus story of poor customer service and possibly why their stock continues to languish. I was looking at opening a $T Telus fibre Internet account and seeing what the prices/speeds were for comparison to Rogers. On the website it says they are open to 6:30pm pacific and no one is available to talk to me today but get this... Nobody is available ALL DAY Friday to talk to me and the earliest is 1:30pm on Saturday. If you wonder why the stock is down...

  • AB_Wild_West
    AB_Wild_West (@AB_Wild_West) reported

    @TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.

  • nighthawwk91
    Cody J Bechard (III) (@nighthawwk91) reported

    Hey @TELUS what's up with my service lately? (Or lack thereof, I guess) located in Tilbury Ontario

  • GordTulk
    Gord Tulk (@GordTulk) reported

    @JeffCallaway Look at there stock performance over the past five years. Very similar plunge. Their core consulting biz is getting eaten alive by AI. Telus is a regulated utility that is too big to fail especially with only two others in their core business.