Telus outages and service status in Saskatoon, Saskatchewan
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Saskatoon, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saskatoon, Saskatchewan
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saskatoon, Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near Saskatoon, Saskatchewan
Latest outage, problems and issue reports in Saskatoon and nearby locations:
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer
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Jon Perez (@JonVPerez) reported from Saskatoon, Saskatchewan@TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.
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Devin Greene (@wolfcastle) reported from Saskatoon, SaskatchewanYet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel
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Sean C (@VA5LF) reported from Saskatoon, Saskatchewan@douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.
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ADEL PANAHI 🌍🕊️ (@adelpanahi) reported from Saskatoon, Saskatchewan@ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...
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Kim Schmidt (@sneakyfox) reported from Saskatoon, Saskatchewan@ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J. Brown (@kingkuley) reported**** @TELUS they suck
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S. (@S_Oliomono) reported@jabo_vancouver @Cootes4MVP Nothing we can do about that unfortunately. We don't have enough telecommunications options as a consumer. It's either Telus, Rogers or Bell. Two of those three are ****. Telus might be as well. But at least they're based on the west coast. **** Rogers and Sportsnet.
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.
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Rivers Edge (@TheRiversEdgeAB) reported@trukkie_don Well - We Get What We Pay For Hopefully... And Telus Is A BAD Buy
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KDMANN (@KDMANN8) reported@Trevor_Neufeld What are people going to switch to? Telus or something else? I need ideas as I am with Rogers and it’s time to switch. I pay for a product and listen to fan 960 and this move has consequences. I have been a Shaw, now Rogers customer for 23 years and I am finally going to switch.
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Ehrmantraut Capital (@EhrmantrautCap_) reported- Confirms $AMZN as a customer for SATCOM - Confirms $IBM and $GOOG as customers for AmpliTech's cryogenic LNAs for quantum computing R&D - TELUS LOI of $40 million already exceeded - New purchase orders from new major MNOs to be announced Insanely bullish.
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Ryan's Johnson. 🚧 Lets rebuild this culture! 🚧 (@Jhammy51) reportedSwitching to telus **** Roger's man @Rogers @TELUS
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Britt Filion (Kennedy) (@brittkennedyWX) reportedHas anyone’s data not been working with Telus lately? We switched back from Virgin because virgin was garbage, and now I’m having issues with Telus again. 🙄
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Alex (@Alex_McPhee) reported@DailyHiveVan Step up @TELUS as a local Vancouver company and take over. You will get a lot of customer switches 👌
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michael abbadie (@thom7002) reported@McnuggetPeople @Rogers NO OFFENCE BUT YOUR BELL DID SAME ****. MAYBE ASK TELUS TO GET INVOLVED