Telus outages and service status in Saskatoon, Saskatchewan
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Saskatoon, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saskatoon, Saskatchewan
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saskatoon, Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Saskatoon, Saskatchewan
Latest outage, problems and issue reports in Saskatoon and nearby locations:
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Kim Schmidt (@sneakyfox) reported from Saskatoon, Saskatchewan@ToddSaskatoon I get them on my phone lots (I'm with @TELUS and also had them when I was with @virginmobilecan) and I would like to find out HOW to fix this!!
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer. time to switch back to @SaskTel
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Devin Greene (@wolfcastle) reported from Saskatoon, SaskatchewanYet another DST switch where @koodo / @TELUS has forgotten Saskatchewan doesn't do DST. Fix your network! #daylightsavings #sask
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.
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ADEL PANAHI 🌍🕊️ (@adelpanahi) reported from Saskatoon, Saskatchewan@ArleenKing, @Tonygeheran I'm getting a terrible customer services from @koodo, @TELUS, & @TELUSSupport. I received a call from your company in early May, and accepted the offer of 3GB additional data for $3, and a #Galexcya70 for $15/month. A month later, i haven't received...
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Sean C (@VA5LF) reported from Saskatoon, Saskatchewan@douglasr @TELUS Sasktel. People like to complain about them here, but we get very good service.
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Jon Perez (@JonVPerez) reported from Saskatoon, Saskatchewan@TELUS I'm just trying to pay my bill, but having trouble doing it on my app. I had no problems before. I asked for an agent to return my call, I got no call back after an hour. Now, I'm on hold for more than 20 minutes now.
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport terrible online chat session, telus is unable to match online deal for existing customer
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@telus @TELUSsupport @telusmobility I DONT UNDERSTAND WHY I AM BEING FORCED TO PAY MORE FOR SAME SERVICE PLAN WHEN UPGRADING. IM NOT GAINING ANYTHING NEW. i dont mind paying monthly financing for new phones
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Joe_Saskatoon (@joe_saskatoon) reported from Saskatoon, Saskatchewan@TELUSsupport any response to the terrible horrible received yesterday from online chat support re: account changes @TELUS
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Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan@mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Twitchy Humorist Grit (@TwitchyGrit) reported@TELUS @mmabrey1 We finally checked with our neighbours, whose TELUS service is working perfectly. When we brought this up to your team on our latest call—which we have now been stuck on for over an hour—the story suddenly changed. Now we’re being told there hasn't been a disruption in our area.
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Soo Greyhounds Updates (@HoundsInsider) reported@ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait
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jay X (@JasonI_X) reported@MarioNawfal Ontario government: Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
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Dwayne Lessner (@dlink7) reported@TELUS i have been wanting/waiting to cancel my satellite TV over an hour...
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l0wk3y (@L0wk3yC) reported@EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit
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Snepts’ Skate (@GroeningRyan) reported@PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.
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Roger Loves Music (@MusicMan1730) reportedTelus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.
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Don Hoglund (@randomdh) reported@TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support
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GSVance CFA (@GregVance99) reported@VanIsleInvestor @NuggetCapital Great call on Telus….. slow moving trainwreck.