Telus outages and service status in Mirabel, Quebec

Problems in the last 24 hours in Mirabel, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mirabel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Mirabel, Quebec

Latest outage, problems and issue reports in Mirabel and nearby locations:

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  ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 10 minutes ago from Lachute, Quebec

  @Puck_Tough Always had good service & network with @TELUS ...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  ALPHA MALE! (@dingoboy70) reported 4 minutes ago

  Their service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.

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  ZuluTrucker (@zulutruckeryyc) reported 10 minutes ago

  @TELUSsupport Bunch of fukin liers - Telus has become BS company, stay away from this scammer company!!! 0 customer support, 0- follow-up nothing but LIES!!!!

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  306 Shane (@NoSacredBeliefs) reported 15 minutes ago

  As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

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  ALPHA MALE! (@dingoboy70) reported 18 minutes ago

  Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

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  Johan N. (@rk8215) reported 19 minutes ago

  The pre-market is pricing $AMPG ER report and a company as a complete failure, when the truth is that one bigger order is delayed probably with couple of months which led to company to pull guidance. Those are two very different things. Market cap in pre-market is around $85M right now. Add the $6M of July orders to reported revenue and they have already put together $19M this year and we are in August. So let's put things into perspective here and think. Is all of this really worth a 40% drawdown? Two real issues in this report. One, revenue is delayed. Delayed because of matters not in AmpliTech's hands. That's it, really. Delayed, not gone. But because of this, guidance was pulled. Two, margins compressed quarter over quarter. Management explained it with product mix. More detail on that would have been welcome. Those are the issues. Now the other side. Nothing about the progress they have made is erased. The macro conditions are still in place. They still have their 5G O-RAN radios that nobody else has. They still booked $6 million of orders in July alone. On guidance. They are saying they cannot guarantee $50 million this year. That does not mean they are not making money. They are still making money. I think they will land somewhere around $35 to 40 million. So I don't think we are talking about a big miss here. They just did not want to keep a number out there that they cannot guarantee. I kind of understand it. Maybe they should not have given that number in Q1 in the first place. Some updated number would have been great, I admit. Nothing is gone. The fundamentals are still in place. Customers, orders, LOIs. Everything I have written in my articles about the customer base, macro conditions etc is still truthful and accurate. Telus is not affected by any of this. AmpliTech is still shipping them daily. This was all about the South East Asian MNO. Trust in management is definitely shaken, maybe gone for many of you. Fair. I think management was too naive and optimistic during Q1, but the company is still developing in the right direction, with some hiccups along the way. I am not personally selling at these prices, but I really do understand if some of you are. Reminder, there is a PR coming this morning regarding the Titan Crest IP transfer being pretty much completed and upcoming orders related to it. So it was not all bad on the call. Expectations are reset. I learned a really expensive lesson myself about letting myself get too hyped, but underneath all of this, the company and story is still moving forward. What I see is a messy quarter inside a growth story.

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  BigKekwithCheese (@BigKekwith) reported 20 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus can't help you with the sand in your mangina. go cry on blusesky

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  Steve McDowall (@SteveMcDowall10) reported 23 minutes ago

  @bigdaddybustard @DannyAustin_9 Done , cancelled Rogers and got Telus. When they asked why I was cancelling, I went off on the poor guy on the phone..

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  Armando Asuncion (@qmanT) reported 25 minutes ago

  @Richard_sfu @TELUSsupport I always use social media to vent my frustration because of the lousy support you get from customer service. This is Telus man! Nothing good to say.

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  Trader Joel 🇨🇦 (@Trader__Joel) reported 25 minutes ago

  @TELUS @TELUSsupport Is the most frustrating & awful company to deal with. Every other utility allows you to cancel services online. I've been transferred to 3 service reps and on hold for an hour and still cannot cancel. Ridiculous! #telussucks

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  Mike Brennan (@MikeBre58407055) reported 26 minutes ago

  @MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.