Telus Outage Report in Moncton, Westmorland County, New Brunswick

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

Internet (49%)
Phone (23%)
Wi-fi (12%)
TV (7%)
E-mail (5%)
Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moncton, New Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

Patrick Buick (@pdbuick) reported 57 minutes ago from Moncton, New Brunswick
Odd that when Telus and Bell had a multi Atlantic province outage taking out emergency services communication, including 911, debit etc, and the next year, Rogers the same, there wasn't such a fuss.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

©ɦ@ʂ (@chaswood01) reported 13 seconds ago
@TheDanLevy @BretInVancouver @TELUS That's how I set up Telus Support to call me, lol
Marlo McAdam (@MarloMcadam) reported 17 seconds ago
@TELUSsupport another day another terrible experience with my @TELUS cable. A living nightmare. Endless hours spent troubleshooting with no solution. Only had for 2 months and have never gotten through a week without issues. #torture
TELUS Support (@TELUSsupport) reported 5 minutes ago
@korachibo14 Hi there! This is a Canadian based account that provides support for TELUS customers. If you're looking for TELUS International, try contacting them @TELUSint and they can help you out!
Nicole Kearsey (@nicolek1989) reported 6 minutes ago from St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
Kat (@kmc_777) reported 7 minutes ago
@TELUS @TELUSsupport . What’s going with your network? My cellular service is down again!
NotDennisBonvie (@NotDennisBonvie) reported 7 minutes ago
@elks @TELUS Lol why is everybody upside down?
richard kinar (@Rki009) reported 10 minutes ago
@TELUSsupport what is going on. New day more dropped calls at Telus …. Please explain why you treat customers like this
Dnise (@DniseSaysGetVax) reported 12 minutes ago
Sorry TELUS dude from Ontario. It was rude of me to hang up on you. But when I nicely say “No thank you” I mean that. No thank you.
Heber Nunes (@0x86DD_) reported 13 minutes ago
@TELUS you are double charging my account for the last 2 months. I’ve spent over 3 hours on chat and phone trying to resolve the issue. Your loyalty team didn’t call me back and even worse they dropped my call. Been a loyal customer for over 4 years! @TELUSsupport #telussucks
EENYAVS1 (@eenyavs1) reported 15 minutes ago
@elks @TELUS This season been upside down