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Telus

Telus Outage Report in Moonstone, Ontario

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF
    Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robhartnwt
    Rob Hart (@robhartnwt) reported

    Hey @TELUS - just spent an hour and twenty minutes on hold trying to join your company. The hold music was good but the wait time drove me to @ShawInfo who were MUCH faster to help. I was going to wait on hold to tell your representative but not sure when that would be....

  • smashamer
    Sash (@smashamer) reported

    @TELUSsupport Its all of it. My own account as well as the regular telus page. Been very laggy and often not loading pages. Tried Firefox and Chrome. Though it seems a bit better now, still on the slow side.

  • shoppingblonde
    Lynda #EverChildMatters❤ #CanadianGovernmentSucks (@shoppingblonde) reported

    @DisabledVancity @theJagmeetSingh @TELUS Dial up speeds is what you get with their $10/month for low income families, it's a joke The Big 3 Teleco's could provide a better service to us who live below the Poverty Line

  • DutchLady
    Michele (@DutchLady) reported

    @TELUSsupport hello, we want to watch #Youtube app on our tv but keep getting the “who’s watching” screen while the video plays. Is that a Telus or YouTube issue?

  • MEMBER31773
    Bianconeri Capital 🦓 (@MEMBER31773) reported

    @NilsTillander @tefficient I chalk it up due to poor competition, no mvnos (owned by mnos) and a predominantly 3 player market. Don’t forget that the players not only own their cell towers (no rental expense) but share networks….bell/Telus particularly

  • DeanO403
    Dean O (@DeanO403) reported

    Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎

  • CoLeeSensei
    Colleen Lee 🇨🇦 (@CoLeeSensei) reported

    @TELUS @TELUSsupport call to cancel service at 1 address but retain at other. Offhand remark re looking at rate. Helpful agent transfers me to « retention »..wait 20 min…get person who gets all my info wrong then tells me ohanother dept has to be contacted..back on hold. Argh!

  • AndrewV691
    {{Andraos Al-Sulh}} (@AndrewV691) reported

    I did not call you. You called me: "To better support you along your journey with TELUS, please answer a few questions regarding your recent call centre experience"

  • Mutineer8961
    Arákùnrin Mutiny⚓⚓⚓🔌🔌 (@Mutineer8961) reported

    @kunmibode We pay too much for mediocre service. The speed Telus and Rogers dish you a $100+ plan is a joke. I was with Telus and you can't even watch a match on Dazn in real-time without buffering. I switched to Freedom (runs off Shaw) for half of what Telus was charging.

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Another dropped signal by @TELUS Optik TV during the Global BC noon news. A report on a possible Federal election. Why is Telus censoring their customers for finding out about this? The lost signal was removed and back to the news after that segment finished.