Telus

Telus Outage Report in Moonstone, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 11/16/2025 23:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hwsteenkamp Hendrik Steenkamp 🇨🇦 (he/him) (@hwsteenkamp) reported

    @TELUS @TELUSsupport 30 days since I requested my services to be moved, and 1st date was Aug 31, then Sep 19, now Oct 4th!!! You suck! I will go to CRTC/ CCTS again and lodge another complaint. Will also contact my MLA!

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • erikawybourn erika wybourn (@erikawybourn) reported

    @TELUS How about to get your support account to actually respond to queries?

  • AultLea Lea Ault 🎹📚🇨🇦🌷🧟‍♀️ (@AultLea) reported

    @Telus is a tech company! Yet online half the links end in a blank page that says “502 Bad Gateway” arghhhhhh 🤯

  • ADionne1969 Andre Dionne (@ADionne1969) reported

    @RogersHelps I tried. But you @RogersBiz have crappy service for cell out where I am. I live on Cooke Armstrong rd. Your coverage map says 4g/LTE. BUT I DON'T with constant disconnection. @Telus has better cell reception when hot spotting & it's little slower.

  • Teddybear22228 Ted Mah (@Teddybear22228) reported

    i guess Telus is trying to take advantage of their situation of them having a "service failure " (in Aug 2022) by instilling a 1.5% service fee on top of your credit card bill payment.?? What happens in the situation that you have a 2 year service contract with Telus???

  • WDrummer1972 Captain Manicotti (@WDrummer1972) reported

    Day 1. I’m fed up. I’m making it my mission every day to get @telus attention. Their product is absolute garbage! 10 miles of flat terrain, in a highly populated area and you can’t make a phone call!? It’s a known tower issue with no plans to fix??!! #CanYouHearMeNow !?

  • newfieOilerFan1 NewfieOilerFan (@newfieOilerFan1) reported

    @TELUSsupport Why does Telus suck so bad at Customer Service?

  • Jeff_The_Cannon Jeff Cannon (@Jeff_The_Cannon) reported

    Switching from Shaw to @TELUS was the worst decision ever. Internet has dropped out every 30 minutes for the last 6 hours. And it happens almost every day.

  • MrDemeule Chris Demeule M.Ed 🇨🇦 (@MrDemeule) reported

    Hey @TELUS. I called for billing support 90 minutes ago. I was able to take a shower, do the dishes, complete some marking, and watch an episode of a show on Netflix... I am still on hold. C'mon man - be better.