Telus

Telus Outage Report in Moonstone, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 11/17/2025 14:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaduB89912986 Anna du Bois (@AnnaduB89912986) reported

    @TELUSsupport why can I not get ANY support from Telus for the broken phone that you sold me?

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    @TELUSsupport Worst customer service. I’m now 5 hours and 40 mins plus into dealing with your double billing issue. Getting runaround being passed between different departments with 40 min holds each time. Scheduled call back never happened. No on hold call back service. #Telus

  • nihilanthian ⚠️ 𝗕𝗘𝗡𝗥𝗬? 🌡️ (@nihilanthian) reported

    @XenHodgePodge // ah ****. i'm PRETTY sure we watched it through like. telus. but that's not gonna be much help if you don't live in canada LMAO

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    @Telus now charges you 1.5%+GST if you pay your bill with a credit card. Will do anything to bleed you dry. Well time to go looking for another cell phone provider. Cell phone charges should be going down, but with @telusmobility they keep on going up.

  • PlayboiArii El Floppo (@PlayboiArii) reported

    Telus having issues preventing me from doing anything rn. This must've been how the Rogers people felt a couple months ago

  • tovamrtn Tova 😷 🇨🇦 Vaccinated! (@tovamrtn) reported

    @TELUSsupport regarding outage in calgary NW a full day of no internet no Optik is probably enough with no information. Please do better @telus

  • Karen_L_Roberts Karen Roberts 🎬🎥 (@Karen_L_Roberts) reported

    Worst Customer Service from @TELUS @TELUSsupport 3 tries to get though and I have to go through that automatic system it’s useless, once I get past that on hold for 15 mins then the phone will ring 3-5 mins, then cuts offs. All this to fix something I was pressured to purchase.

  • juliamh1970 Julia M. Hodgins (@juliamh1970) reported

    @TELUS The internet outage affecting 8 zip codes in Vancouver Island that started oct 31 at 6:50 am is not solved yet!!! at least 250 households (mine included) are still OFFLINE, TELUS says nothing useful and silences the issue. Canada pays the most costly phone service....

  • thisisgillie Gillie (@thisisgillie) reported

    @TELUS @TELUSsupport I haven't had internet since Sunday evening. I work from home. Today I had to use a mobile Hotspot from my phone to barely get through work. Do you not care about the outage in Millwoods? This is ridiculous. Every time I call I can't get through. Frustrating.

  • pingaustin2 Austin (@pingaustin2) reported

    @mariancanchica @TELUSsupport Sage Hill, close to 4 hours of down time now. Spoke to Telus after waiting more than an hour, CSR had no clue. Worse still, tried using my phone as a Hotspot so I can at least reply work emails, it won't connect. Only switched to Telus mobility 3 weeks age, regretting already