Telus outages and service status in Moonstone, Ontario

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

• 
  Jon Fraser (@JonFraserTF) reported 7 minutes ago from Oro-Medonte, Ontario

  @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 7 minutes ago

  @TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?

• 
  Onashi Gitsune (@OnashiGitsune) reported 9 minutes ago

  @bears_aware @VoteCanadaCom @TELUS Rogers does it too. I chased a stinkard who was dropping flyers on the floor and knocking on our doors. They pay landlords to give them a key to our maiboxes so they can stuff them with ****. Plus they robocall several times per week from different numbers.

• 
  Ash (@ashley_streets) reported 10 minutes ago

  @ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.

• 
  North American Union (@NorthAmericanU2) reported 12 minutes ago

  @koodo Last time I was in the Telus store, 1 hour 20 minutes to wait, and the girl preferred to serve 6 guys who just walked in and was flirting with them. Poor system @ Koodo, poor service. Not the first time, but likely the last.

• 
  Topyyan (@topyyan) reported 15 minutes ago

  @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 16 minutes ago

  @TELUS @mmabrey1 Absolutely losing my mind with TELUS right now. We have been completely without internet service for over 30 hours and counting. To make matters worse, the level of misinformation and runarounds from customer service has been completely unacceptable:

• 
  Ryley (@RyleyKabyn) reported 20 minutes ago

  Is anyone else's Telus internet down? South Edmonton #yeg

• 
  krufrank (Cutting Edge Comics) (@krufrank) reported 20 minutes ago

  🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport

• 
  czar (@saurfey) reported 20 minutes ago

  @TELUSsupport @TELUS When I saw my current plan on your website, it was advertised as $45 for 5G+ Select 175 Canada-US-Mexico (up to 2Gbps), but when I signed up and ported my number from Public Mobile, I would get billed $55 instead. Why is that the case? Help please.

• 
  Harlow Journey (@HarlowJourney) reported 22 minutes ago

  @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)