Telus

Telus Outage Report in Moonstone, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 01/14/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BCSpoilers BCSpoilers (@BCSpoilers) reported

    @TELUSsupport hey how can i cancel a weborder I ordered a ipad pro from the telus website now i want to cancel it

  • tonytibs Tony Thibaudeau (@tonytibs) reported

    @ScarletBjornson ADT / Telus any glitches quickly resolved had contact issues on overhead garage door fixed after 2 call outs like the monthly fee and no charge for equip or install. My issue was no insurance discount without water escape alarm. Switched insurance and saved a bundle.Userfriendly

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    @Zer0PucksGiven @canucker101 Telus is Koodo, Fido is to Rogers, as Virgin is to Bell. They all dual brand. Same **** different pile, some better than others. I switched from Bell to Telus last year. Telus call control feature is awesome, its free -- stops robocalls.

  • InspectorNeids Montell (@InspectorNeids) reported

    @TELUSsupport @TELUS can you guys please ask your development team to fix the horrible guide on the android tv platform. The app looks like it has not been updated in a year on my android tv, which shows you dont care, and by default channels playable on this device are missing

  • Brentsky16 Brent Smith (@Brentsky16) reported

    @Madi39 @TELUS I had an experience with Telus that almost bankrupted my business. Short story is that it took seven years to fix an ongoing issue.

  • menard_ray Ray (@menard_ray) reported

    @DustinMorris13 @TELUS What does? The highly suspect Telus My Wi-Fi speed test or an independent app like Ookla Speed Test? With Ookla it will speed check wifi not cellular if you are connected a wifi network. It will do cellular data if wifi is off.

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport For a few months I am still having my mobility billing problem! OVERCHARGED! Please help me, I have to waste hours each time when I called Telus Mobility! Please help me! Same in all my messages to your department too!

  • Madi39 m (@Madi39) reported

    I hope @telus goes out of business. The worst loyalty and customer service I’ve ever had. Absolutely atrocious and they kept making me wait on the dot every 12 minutes. They want a bill paid but are refusing to let me pay my own moms bill….

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @david_lush No answer is answer enough…. They will appear to be dithering, but the delays are well orchestrated and as Bell and Telus have already forged ahead -and are threatening legal action if Huawei is banned… as they gamblers say “the fix is in”…

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @LandryLes Les, in case you don't know, Telus has a program for low income people for internet and cell phone for a small fee. That may help this person out too.