Telus

Telus Outage Report in Moonstone, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 01/09/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • melclark65 Melanie Clark 🍁 (@melclark65) reported

    @TELUS we have an older S7. We both need new phones. It's impossible to go to kiosk & get help. I keep my phones 5 yrs so "buy it back" sucks for me. Your website is confusing. The competition offers in-person help. Why should I stay?

  • kootscrutinizer Greg Michaels (@kootscrutinizer) reported

    At #telus cancelling your service is a rate change. $15 and no other way to do it other than talking to a person. #winning

  • DuffieldSmj SMJField🆎🇨🇦GreenEnergyIsDirty (@DuffieldSmj) reported

    @VancouverSun @TELUS But then, @TELUS, there r edges of urban areas, with no wildfires, tornados, disasters, where one would expect cell service signal, but there is 0 or 1 signal bars, at best voices broken-up, usually dropped calls, & no surety of putting in that life saving phone call to 911!

  • 007JB20 007 JB (@007JB20) reported

    @PaulHaysom @TELUS @TELUSsupport Telus has issue as usual

  • JLJohnston Judi (she/her) (@JLJohnston) reported

    @linwood_barclay @Rogers Yikes! If you have Novus available to you out east, I recommend you give them a try, or at least check out their prices. Way less costly here in Vancouver than Rogers, Telus, or Shaw and great service to boot.

  • jugra19 Juli (@jugra19) reported

    @TELUS the experience I had yesterday at your Halifax shopping centre was deplorable. The asst mgr’s behaviour while I was present at this location was beyond terrible,unprofessional, and lacking empathy. I am in the process of cancelling 3 accounts with Telus #awfultelusservice

  • renawoss Rena Woss (@renawoss) reported

    @TELUSsupport I've been on hold for ages then finally got connected. Talked to 2 agents ... both could not help me. WHAT THE H IS GOING ON???? I'm paying for high speed internet but internet is NOT loading quickly. It's slow & getting slower. TELUS SUCKS

  • DorsiaReserve ABrain (@DorsiaReserve) reported

    @TELUSsupport Telus customer Service is Horrible... By far the worst company I have to deal with yet!

  • MizzJackson sarah jackson (@MizzJackson) reported

    @JulieMHelps @TELUS It was that call at about 7 am - that the Visa was compromised - but she just hung up on them. I would have thought they would hang up after all this time. They’re going to keep things unplugged and hopefully this will reset itself!

  • dethclokkk Anthony (@dethclokkk) reported

    @RogersHelps do not open an account with rogers. After 5 years i am happy to say my account will be cancelled this month and i will be going back to telus. Absolutely horrible company. Would not reccomend to anyone. Worst mobile and customer service in canada.