Telus

Telus Outage Report in Moonstone, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 12/25/2025 08:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jdempseydesigns Jennifer Dempsey (@jdempseydesigns) reported

    @MrsSteak That does suck. I was using Telus health as my “GP” for the last few years. It actually was working pretty well. It worked for an interm solution

  • CassidyTowers Cassidy Towers (@CassidyTowers) reported

    @TELUS when are you open? I just tried calling to set up a service and your system says you are closed but not when you are open....Shaw is open....

  • SingularZeez عزيز🌾☭ Z (He/They/Cis) (@SingularZeez) reported

    @Jenfeds73 I mean, Bell and Telus and Rogers are just making money seeing their business be profitable because phones are being used. It shouldn't be on the RCMP to follow up with every international scamming case, there ought to be regulation on the service provider end.

  • techsalespro Marissa Wright 🏳️‍⚧️ (@techsalespro) reported

    @CityNewsVAN Also @TELUS Purefibre is down. Not a wifi problem; I’m wired in and getting connection drops repeatedly.

  • GoobenB Gooben Paul board (@GoobenB) reported

    @TELUSsupport Rebooting modem did not work , I've checked all devices the problem still happens, could Telus SmartSteering be an issue ?! its only wifi that gets effected not ethernet

  • donkeyrkong DK (@donkeyrkong) reported

    @TELUS @TELUSsupport @City_of_Airdrie Every day like clockwork, cell service is wildly slow and unreliable after lunch until late evening in Kings Heights area. Affects multiple Telus users and has been going on for months. What’s the deal?

  • marc_leblanc2 Marc LeBlanc (@marc_leblanc2) reported

    @HaloSupport are game servers down? I’m having a hard time hitting them from my shiny new @TELUS fibre, but my @Shawhelp connection seems to work. Network peering issues? Which DNS names does Halo Infinite use? Thanks!!

  • NjH1416 NjH16 (@NjH1416) reported

    @TELUSsupport Trying to reactivate my account, My Telus app has me down as Unauthenticated User but when I log into Telus through a web browser it still recognizes me as the name and email used for the account. Would appreciate it if you can direct me to the support I need.

  • michellegray93 Michelle Gray (@michellegray93) reported

    Two Telus solicitors have been flat out harassing houses on my street this afternoon, I told them I was not interested the first knock, then they came back 2.5 hours later and then just did a third lap of my street. Wtf @TELUS do you pay by the knock?

  • astrobot05 Andrew (@astrobot05) reported

    Massive mobility issues have been going on since Monday @TELUS @telusmobility @TELUSsupport. Dropped calls, no signals, extremely slow data speeds. Location is Brown Street in Delta.