Telus outages and service status in Moonstone, Ontario

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

• 
  Jon Fraser (@JonFraserTF) reported 4 minutes ago from Oro-Medonte, Ontario

  @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Rattée (@ClaireRattee) reported 6 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

• 
  Ⓖr౯g ®️ (@_Greggers_) reported 6 minutes ago

  Why is the @telus service so brutal in the Orillia area? I haven’t seen 3G pop up on my phone is ages

• 
  Dg99600 (@DGribby) reported 9 minutes ago

  @TELUS @telusinternet your internet sucks!! And you keep increasing rates for no better service!!

• 
  Darlow012 (@Darlow012) reported 10 minutes ago

  @GunGnome @Rogers Because what are you, the customer, going to do about it, switch to Bell or Telus 🤑🤑🤑 They got us good

• 
  Marty (@FrancisMar86314) reported 11 minutes ago

  @kristelxo @TELUSsupport Good luck with Telus! I had my internet account paid and service terminated back in Apr and they sent a bill to collections that took me several calls to prove that I owed them nothing 🙄🤬

• 
  Jay Rogers (@nuckheadd) reported 13 minutes ago

  @Ayan604 @TELUS @TELUSsupport Yah telus is pretty bad. Guy hung up on me after I told him I had fido!

• 
  Andre (@AndreInUk) reported 15 minutes ago

  @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

• 
  l0wk3y (@L0wk3yC) reported 18 minutes ago

  @EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit

• 
  FK (@dagdakiayaz) reported 18 minutes ago

  Hey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?

• 
  Steph's Coping Strategies (@Strigah_steph) reported 19 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil