Telus

Telus Outage Report in Moonstone, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 11/19/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    What would you do if you were experiencing the same phone signal and WiFi connectivity issues? Would you change your cell phone service provider too? @TELUS have never had any issues like these in my history of using their services.

  • ShimaMasoumi2 Shima Masoumi (@ShimaMasoumi2) reported

    @TELUS @TELUSsupport you are terrible

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Sometimes I think Bell and Telus just put up horrible fights "to make it look good". This is one of them.

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @Halpingal @TELUSsupport It is my biggest issue with Telus. It takes far too long for them to get anything done or contact you. We've also had luck going into our local store & talking with our rep - we only deal with her (for the past 2 years) & she's been very helpful & moved things along.

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    Maybe, one day, I'll be able to get through to @TELUS on the phone to scrap my crappy @Koodo prepaid account so that I can then go back to Telus prepaid. I guess my naivety got someone a bonus down at the Telus store, even if it meant frustrating a customer.

  • KyteBC Chris (@KyteBC) reported

    Telus - my Telus email address hasn't worked since June. I have called Support at least 10 times. Their people are pleasant but they do not fix the problem. How does one get the attention of senior management?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    I made the mistake of switching my Wife's phone over to @Koodo prepaid from a @TELUS plan. What a nightmare for support. With my Telus prepaid, I easily updated my credit card info. With Koodo, it's a rabbit hole of digital assistants that give you outdated information etc. Argh!

  • RosieKekoa Rosie (@RosieKekoa) reported

    @TELUSsupport yo telus, whats your number my dad can call. hes having pay as you go mobility issues. his acct is topped up. but he cant use his phone and hes old and can't deal with all the options and menus

  • lloyddenney07g1 Lloyd (@lloyddenney07g1) reported

    Should Telus owe me a refund if I can’t watch NHL live stream because it lags so bad? It usually craps out half way through each game 😡