Telus

Telus Outage Report in Moonstone, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 01/26/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Moonstone, Ontario

The most recent Telus outage reports came from the following cities: Orillia.

Loading map, please wait...
City Problem Type Report Time
CanadaOrillia Internet
CanadaMidland Internet
CanadaWyebridge E-mail
CanadaWyebridge Phone
CanadaColdwater Phone
CanadaElmvale Phone

Community Discussion

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Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OrenBraude Oren Braude (@OrenBraude) reported

    @TELUS @TELUSsupport Telus customer service is non existent. No help is given or offered. Emails are not answered and only wrong information is provided. Not one customer service representative in 10 calls could provide the proper information or resolve any issue.

  • ystigger Yangsoo Kwon (@ystigger) reported

    @TELUS is telus connect app is down?? Devices under created profile cannot connect to internet.

  • CroninCam Cam Cronin (@CroninCam) reported

    @TELUSsupport the home Telus Connect app has been down for a couple hours. Getting the ‘oops’ something went wrong lion. Need this to turn on the kid’s wifi. Might not end well for me.

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    @TELUSsupport I have DMed you. I’ll update this 🧵 if #Telus resolves my double billing issue. In the last 3 days I’ve spent a total of 8 hours on the phone, been promised 2 call backs which never happened, and the resolution agreed to by one agent has been denied by another.

  • AloneDoughnut David Smith | AloneDoughnut (@AloneDoughnut) reported

    I was literally debating upgrading my @TELUS services this afternoon. Now my internet is down and their service office is closed and their AI is useless... @TELUSsupport any suggestions?

  • UbhiHarminder Harminder Ubhi (@UbhiHarminder) reported

    @TELUSsupport I have unsolved issue. I was offered I phone 13 pro by Promoting team but sent Samsung that I had never ordered. I returned that phone however my account is still opened and showing balance to pay whereas I am not using Telus.resolve issue ASAP.

  • RunHudi Hudi (Yehuda M.) (@RunHudi) reported

    Telus: cruel & predatory, a thread 🧵 Refugee neighbour is offered a free internet plan by Telus upon arriving in Canada. Of course, all the information was in English, and she never understood a single word. After two years the plan rolls over automatically to $75 a month. 1/6

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS can we get coverage underground with the sky train , when going underground near Columbia and new west area it goes dead and there’s no service

  • Margieville Margieville 🇨🇦 (@Margieville) reported

    @TELUSsupport Any suggestions (other than powering off and on for the 15th time) to get our Telus router working again, since our power went back on post outage?

  • BillTufts Bill Tufts (@BillTufts) reported

    Why does everything seem so broken 1.5 Hours to get Telus service on phone An hour to get credit card company Insurance call back 2,5 hours Then speak with an offshore phone rep who has no idea how broken the system is Things get worse and worse Catabolic Collase