Telus

Telus Outage Report in Moonstone, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 12/30/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • The_ReaperQueen QueenReaper (@The_ReaperQueen) reported

    @PtashkaT @Bell_Support They have and if you call them they will tell you. They said a 3rd party cut a fiber line that fed directly into a cell tower. I have bell internet and a Telus phone and can't get service on my phone in some places. Same thing for my friend who has Rodgers

  • MSPTRD MPT (@MSPTRD) reported

    @TELUS I spend five figures a year with your organization and let one account go off contract. Your retention agent would not do anything for me as far as a goodwill gesture. I will DM account numbers as I cancel them - stay posted.

  • Frecklez_77 KL 🍄🐝🌳 (@Frecklez_77) reported

    Omfg @TELUS you are yet again on my bad side. 12 YEARS of loyalty just to swindle us out of too much money. 🤬🤬🤬

  • izzyisdancing izzyrocks (@izzyisdancing) reported

    @TELUSsupport why telus mobility does not have a phone number for customer service is a mystery. the virtual. assistant is useless

  • Boitano913 Bryan Capistrano (he/him) (@Boitano913) reported

    Switching back to @Shawhelp today (on account of our @TELUS bill shooting up by $100). Telus cut our service off 24 hours earlier than agreed upon. Seems like an immature way to handle a break up. 💔 @TELUSsupport

  • alliedance10 allison (@alliedance10) reported

    @TELUSsupport even longer now. Customer service is not a priority? Does the governing body know how bad and disrespectful you still are? Will be lodging a complaint for service and elder abuse today. #telus #canadatelecommunications

  • nellhs0 n (@nellhs0) reported

    @TELUSsupport i am in a different time zone. not looking for an argument on twitter with telus support. thank you.

  • sophiebaybey Sophie 💖 (@sophiebaybey) reported

    @_spatsula If they're there right now, there's absolutely no harm in asking. If they don't find anything then just give Shaw a call later on and tell them you suspect telus's fibre installation caused your issue

  • Le_mikey101 M (@Le_mikey101) reported

    @TELUSsupport First of all there’s a due date I paid within that date so why charge me? That’s very misleading. I won’t be paying for this and if that’s the way Telus likes to deal with this consider me leaving this provider with such crappy customer service

  • dluft27 yycmomoftwo (@dluft27) reported

    @KathyStovegirl @cmcalgary @TELUS Same here, they’ve replaced just about everything but the problem persists.