Telus

Telus Outage Report in Moonstone, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 12/08/2025 11:50

December 08: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • runningwealthy nickdot (@runningwealthy) reported

    I really hope that with the #creditcardfee that @telus is charging can fix their awful piktv software… thanks again for an awesome #crtc process that protects #canada @JustinTrudeau and @theJagmeetSingh - really doing Canadians right with this corrupt process!

  • ZackFraser Zack Fraser (@ZackFraser) reported

    @CTVVancouver More corporate greed. Can’t wait to cancel my @TELUS phone/internet/cable once my contract is up.

  • AlbertaPitbull Alberta Pitbull (@AlbertaPitbull) reported

    Anyone got a good deal with awesome service for high speed home internet in YEG? I’m with Telus, central YEG, and it sucks. Advice please. Pricing too.

  • MrsSteak L (@MrsSteak) reported

    @TELUS is charging me (and every customer now) a fee for paying my bills online with a credit card. I’m gonna start paying in person with a pile of cash every month. Pretty sure the costs of dealing with cash payments will exceed the credit card fees.

  • nasonworth777 Keith Amos (@nasonworth777) reported

    @bobscartoons Best Wishes. I had a similar issue with Telus when they migrated all their users to Gmail. It took them 6 months to resolve the "corrupted" account. Create another email account or use another Provider.

  • Whistle49097396 Whistleblower #TransVax I identify as fully vaxxed (@Whistle49097396) reported

    Tell us the ***** that sold all Canadian's data and tracking to the government. They should b banished if support Telus u support communist.

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp ... and by the way - up until today, I was a Shaw supporter and was about to upgrade to a new package. Why do companies with good products resort to lies and misdirection? I don't get it. Kinda forces me to go for the Telus new customer deal...

  • KATailors Keri A (@KATailors) reported

    Okay super uncomfortable with @TELUS spending people around our condo building talking about their promotional event yesterday. If I was interested I would have stopped by yesterday, since I didn't, I clearly don't need your service. 😳

  • devynfarrugia Devyn Farrugia (@devynfarrugia) reported

    @SmartCellWI Pre-ordered this phone last week and haven’t received any updates. What is the point of preordering if you have no timeframes to give your customer? Very disappointing @TELUSsupport @TELUS

  • simblain Simon Blain (@simblain) reported

    Since @TELUS is penalizing it's customers who pay by credit card, every customer should go to a Telus store and pay their bills with nickels and dimes #TelusGreed