Telus

Telus Outage Report in Moonstone, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moonstone, Ontario 12/20/2025 23:10

December 20: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • JonFraserTF Jon Fraser (@JonFraserTF) reported from Oro-Medonte, Ontario

    @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BuwaLegend Buwa (@BuwaLegend) reported

    @TELUS can you guys please fix your WiFi for heavens sake 🙄🙄🙄

  • HACK_KIN HACK_FELIX (@HACK_KIN) reported

    @steeletalk @TELUS Kindly inbox me to help you recover your hacked account

  • formulayuki cy (@formulayuki) reported

    omg telus service on hold playlist...

  • vallxyofplxnty geralt of rivia simp (@vallxyofplxnty) reported

    accidentally ignored my sister in laws birthday text bc telus gave me no service in my house for NEARLY A WEEK canadian cell phone plans are.... bad.

  • DRKMATR420 Matt McDavid First Nation Cannabis Grower (@DRKMATR420) reported

    I wouldn't trust Jason Kenney to make me a healthy snack never mind use our money to buy some knock off free Tv with a Telus subscription Wannabe covid vaccine . #abpoli #AbLeg #cdnpoli

  • SarahPocologan Sarah Kiley (@SarahPocologan) reported

    Thank you @ShawInfo for turning a collections agency loose on me over $9.91. Glad to see your commitment to hating your customers continues. Know who doesn’t treat me like a flaming sack of garbage? @TELUS

  • srhchn Sunni Chen (@srhchn) reported

    My ‘loyalty’ plan is now over as well. Not related, but for the absolutely shitty service I’ve received since I signed on, the cost is unbelievable. I will never recommend #Telus @TELUS to anyone, & am looking to switch at this point. This has been an ABSOLUTE NIGHTMARE.

  • srhchn Sunni Chen (@srhchn) reported

    @TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps who answer the phone. They don’t have the ability to fix anything (which they should). It’s whoever has control over the #billing. Let me elaborate...

  • srhchn Sunni Chen (@srhchn) reported

    @TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps you speak to on the phone. They have no ability to fix any real issues. I’m referring to whoever handles the #billing. Let me elaborate...

  • LunaLuck_ Luna Luck (@LunaLuck_) reported

    Mfc keeps disconnecting me think Telus is down in my area sorry for the Irish goodbye everyone