Telus outages and service status in Orillia, Ontario

Problems in the last 24 hours in Orillia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orillia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Orillia, Ontario

Latest outage, problems and issue reports in Orillia and nearby locations:

• 
  Jon Fraser (@JonFraserTF) reported 58 minutes ago from Oro-Medonte, Ontario

  @TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christalball (@Christalball93) reported 6 minutes ago

  Worst marketing too from Telus. The cute little animals are old now. Main marketer for the Whitecaps and really lame promos nothing to interest fans. Everyone knows they have **** service. Phone network doesn't even work in South Surrey

• 
  VR! (@VicRizzzz) reported 12 minutes ago

  @Telus why does your cellular network always so slow . Please do something about it

• 
  burke🇨🇦 (@barnyard_burke) reported 12 minutes ago

  So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 14 minutes ago

  thanks," and hang up. Since I now have his name, are you able to contact the police to give his name and the # as obviously being someone impersonating Telus as an employee? Happy to DM this to you.

• 
  Alan (@Alan13105453) reported 16 minutes ago

  Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  Douche Bag (@DoucheBag168) reported 17 minutes ago

  @raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly

• 
  Andrew Sair (@sair_andrew) reported 19 minutes ago

  @TyDaneGonzalez Yeah same. I thankfully realized earlier today so I was able to get my buddy’s Telus login. So stupid though.

• 
  MIKE 🆅🅴🆁🆂🅰🅲🅴 🗣💨 (@RealMikeVersace) reported 21 minutes ago

  @jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???

• 
  Jay A (@rodice11) reported 22 minutes ago

  @telussupport Once again you finance department is full of **** and lied basically to my face over the phone. Canceling all my products with @telus was once of the best moves I have ever made financially. Go **** yourselves.

• 
  Mieke (@MiekeWasHere) reported 22 minutes ago

  @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.