Telus Outage Report in Morin-Heights, Laurentides, Québec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Morin-Heights, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morin-Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Telus
Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rockhound
(@Rockhou41188997) reported
@TELUS come to tell us where the customer support our incompetence lie to your face and are nothing but a scum company
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Shelly
(@shellyannyyc) reported
@TELUSsupport Hi Telus Support, my isolated senior parent in YEG has lost phone service & your agent declined to assist her. She is alone without family nearby to help & has no phone service in case of an emergency, this is a pandemic. Her account is paid in full. @Telus @AmarjeetSohiYEG
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Jesse Hausner
(@hausner_jesse) reported
@allykatv @Novusnow You’ll get the same. I have an employee that just this morning have Telus bring his entire building down for unscheduled maint. No notice just internet down sorry. All ISPs have their issues. If internet is that critical you would be best to get 2 isps and a router that flips.
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Andrea Doyle
(@toughtorque) reported
@globalnews Fido is the worst. My husband bailed on them after they sold him a piece of crap phone that, early on, stopped receiving texts (Fido blamed Telus even though Rogers' customers' texts weren't being received either), & refused to cancel the contract. He's now with Telus.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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george22
(@Dolsiope) reported
If young don’t have to use @TELUS then don’t. Worst internet service provider and support on this planet. I’ve been with dodgy internet for 2 weeks and nobody seems to care after endless calls and a visit from a worker. They don’t know how fix their own issues.
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McAfee Loves Meatball Subs
(@RedmanJay7) reported
Hey @Telus thanks for cancelling my install literally 24 hours before. You won’t be seeing a dime out of me until you feel like making up for me sitting in the dark for the next at least 2 weeks. Go **** yourselves.
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Nick The Skydiver
(@NickTheSkydiver) reported
@AdrianMorrow Telus doesn't work on the subway.
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Kk Arora
(@KkArora82) reported
@TELUSsupport this outage in Calgary NE is now 13 hours long and still no ETTR, this is so frustrating and definitely not Telus standard.
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Rockhound
(@Rockhou41188997) reported
@TELUSsupport Telus support the worst company in the world that will barefaced lie to you and steal from you very incompetent people