Telus

Telus Outage Report in Morin-Heights, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Morin-Heights, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morin-Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Morin-Heights, Laurentides, Québec 05/13/2025 04:05

May 13: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tswain555 Tony Swain (@tswain555) reported

    @swapnakpanda Here is the problem. 1 user still either needs a class A address or to set up the DMZ on their router if allowed. Telus doesn't let you do this for example. DHCP which is the average Joe user line doesn't cut it. Further I think using blockchain for P2P will be asinine and slow.

  • rprice113 Ron (@rprice113) reported

    @AmyBeeman @TELUS @TELUSsupport I know what you are going through, every month the Telus bill is about $50 to $100 over the service agreement amount so it takes about an hour each month to have them correct my bill.

  • cititune Michael Chan (@cititune) reported

    @AmyBeeman @TELUS @TELUSsupport If your monthly bill in total more than that amount, you are paying too much, my phone bill along with 105 and tv and internet combined is 155 but I don't shared my internet with my neighbor who might be in the same network, my incoming is dedicated to my home only

  • ElektrykMarie Lisa Petruk (@ElektrykMarie) reported

    @TELUSsupport i’ve registered for call backs twice in 2 days and haven’t received a call back 😡 @TELUS terrible customer service

  • cititune Michael Chan (@cititune) reported

    @AmyBeeman @TELUS @TELUSsupport As to internet,I have dual lan we called deal with high 7g down and almost 2g upload with dedicated lines for 55.00 and it included 2 static IP addresses for web server deployment purpose.

  • kijekijikokwe Charlotte Hunter 2S Girlboss (@kijekijikokwe) reported

    @AmyBeeman @TELUS @TELUSsupport We recently cancelled our old Bell satellite TV service because (as we had to tell them 100 times) we don't need satellite TV service for $80. Done. The next day they called my mom trying to talk her into... you guessed it... the same satellite TV service at the same price.

  • pcryan5 Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • epastiera e pastiera (@epastiera) reported

    @AmyBeeman @TELUS @TELUSsupport I currently have Telus for internet, TV and home phone. I have new CAT6 and coax and fibre throughout my place. I am currently evaluating what Shaw will offer to see if I should move. Most Telus customer service is off-shore and very unhelpful.

  • brianleroux Brian LeRoux (@brianleroux) reported

    @TELUS I hate taking this to social media but after hours of phone support, and getting hung up on…I'm fed up. So this is the outlet I guess. @CBCNews should do a listening tour of customers b/c literally everyone I know experiences this trash w @TELUS.

  • fredweisg Weisgerber farms (@fredweisg) reported

    @bradschneider8 @wadeOoooo Grabed one of the Telus hubs and it’s been decent at the farm grabbing a signal off a cell tower If your not far.. Sask tel I was told uses the same teck