Telus Outage Report in Morin-Heights, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Morin-Heights, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morin-Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Faisal Mahfooz
(@faisalmahfooz) reported
@TELUSsupport it’s been approx 25 days I shifted (port in) to Telus from other network. Seems it’s the biggest mistake one capsule make. Spoken to 13 TELUS CUST EXECS so far. No response from Telus till date. Pathetic customer service. Telus unable to resolve its own Faux Pas
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Cee 🏳️🌈 🇨🇦
(@crouhana) reported
Hey @TELUSsupport , if i still have a modem and Optik devices from 2021, what can I do with them? I'm no longer a TELUS customer.
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Jen Mc ☄
(@Jenobiwan) reported
@CKNW the channel that streams your Vancouver radio station on Telus Optik is not working.... channel 7008.
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kitty mussallem
(@almighty_kitty) reported
@TELUS @TELUSsupport on demand Yellowjackets is not loading episode 9 and the season finale!!! Please fix it.
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Prairie Voice Networks
(@prairievoiceca) reported
@TELUSsupport city of Moose Jaw, Sask inbound DIDs all saying "Network Busy" from external networks. Appears to only affect numbers ported from other carriers to Telus Integrated Communcations.
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Karrie Lynne
(@karrielynne22) reported
@BrianThornburn @TELUSsupport I’m with Rogers. I wonder if Telus just did some kind of updating so that more of their phones are able to receive the emergency alerts, and they just put out a test. Doesn’t make alit of sense though if they didn’t send out any messaging to let people know they were testing it.
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TELUS Support
(@TELUSsupport) reported
@vancouverkelvin Hi Kelvin! That is a legitimate TELUS number but that's typically an inbound customer service number. Have you spoken to anyone calling you from that number?
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Chris Rider
(@ThatMcRider) reported
@kaila_jm If you were down south, a benefit of paying more for Telus and Bell is that you get access to their 5G networks, but as that infrastructure doesn't exist up here, it's kind of a moot point. I don't think Rogers has a network in the north, so probably best to avoid them & fido.
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dan
(@dandoozled) reported
@Feisty_Waters @gb10xnm They piss me off to no end. Every time @TELUS calls and solicits is for TV service I straight up ask why on earth I would pay $foo monthly for content that is 1/3 paid advertisement when I can pay $7/ month for a VPN and torrent to my hearts content instead.
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мelanie
(@lacedwithlies) reported
Debating going to Rogers instead of staying with @TELUS.. seeing as I can’t get a new phone without my phone plan being $145 a month LOL like even being a loyal customer for many years can’t get a deal 👎🏼