Telus

Telus Outage Report in Morin-Heights, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Morin-Heights, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morin-Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Morin-Heights, Laurentides, Québec 01/13/2026 15:50

January 13: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kulpreetsingh Kulpreet Singh ਕੁਲਪ੍ਰੀਤ ਸਿੰਘ (@kulpreetsingh) reported

    @kirpagrewal Yes. The CRA is going to cancel my passport (?), my Telus bill is due (I don't have Telus?), and my COVID rebate (?) is waiting.

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported

    @MdmCurt @RobSomerville1 I'm going to have to look at this a bit more. I need a new phone but currently with Telus. Seems like Rogers might be better service

  • lux_crk ℓuxury ✨ (@lux_crk) reported

    @sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .

  • punchsays @punchsays (@punchsays) reported

    FYI if you ever want to contact Telus understand this. They do not respond/ answer questions via email other than responding " Please be advised we no longer support questions via email. We invite you to use any of the options below to contact our customer care agents."

  • phillipschris12 Chris Phillips (@phillipschris12) reported

    @TheJenRollins What network? I have a couple iPhones on the telus network

  • SgtMays LinxFox aka JorTheWolf🏳️‍🌈 (@SgtMays) reported

    @dangeredwolf In Toronto it will say "Emergency Calls Only" as there is cell service underground, but with a carrier most people don't use (not Bell, Rogers or Telus).

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported from Ridgeville, Manitoba

    @MdmCurt @TELUS @TELUSsupport I’ve had them all. Rogers, bell, TELUS. They all suck bag. I keep switching hoping one of them will listen and fix but it’s been nothing but a frustrating mess for 20 years so I doubt it’ll get any better.

  • jeremitis Jeremy (@jeremitis) reported

    Why does @shaw have the worst customer service. I need to switch to Telus immediately.

  • infamouskrob infamouskrob 💜 (@infamouskrob) reported

    @VeryScott To be fair it obviously wasn't an "easy fix" and buddy had it figured out completely within an hour, Telus whould train their newbies better is all, have the 2nd guy i called train the 1st guy so this doesnt happen again

  • huck_n_roll Mike Huck (@huck_n_roll) reported

    @TELUSsupport A spinning circle that says "Loading" and never goes away. If I then click on My Telus, I get "Looks like there was a problem serving the requested page."