Telus outages and service status in Morin-Heights, Quebec

Problems in the last 24 hours in Morin-Heights, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morin-Heights, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drew Rickard (@DrewRickard2) reported 4 minutes ago

  @AlanErrington Yes same problem via Telus TV, must be a Global issue??

• 
  HeyItsCherry (@HeyItsCherrry) reported 5 minutes ago

  @jaimepern You'll get better internet with Telus... but their customer service is pretty dogshit - slightly worse than Rogers/Shaw. Call Rogers, tell them you're a telus customer and ask what they'll offer you to switch. Take that, call Telus - leverage it for a great deal.

• 
  Maᴙty\\\ (@MartyMajestic11) reported 5 minutes ago

  @BlondeBigot11 Ahh man. This is stressful I know. We're living week to week, using the foodbank, moved to lower rent appt. I have debt collectors calling me almost daily, chequing account in overdraft. Telus bill over 1k, lol. Positive thing is new job comming soon. Hang in there. Find positive

• 
  Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported 6 minutes ago

  @ezdz15 @Garnet_2203 Telus healthcare is awful.

• 
  Mieke (@MiekeWasHere) reported 8 minutes ago

  @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

• 
  dapipi.imba (@DapipiImba) reported 13 minutes ago

  I was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens

• 
  rem (@remtotheb) reported 23 minutes ago

  had to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭

• 
  Al Dekok (@DekokAl49436) reported 23 minutes ago

  @TELUSsupport My Telus account that we reset etc.that was working,is no longer working. I can't notify or speak to a agent without an account. Telus makes it impossible. I need to speak with someone from Support.

• 
  INKOTNYI mumaraso💪 (@chrismugire) reported 24 minutes ago

  @TELUS this is the worst telecommunication company I ever seen in my life

• 
  Vancity (@Justconstantwon) reported 25 minutes ago

  @TELUSsupport My smart wifi hub that was sent out to replace my existing modem after I've upgraded to the gigabit service was sent using incomplete address information and Fedex is saying only Telus can change it. Quite disappointed in the Home internet upgrade process.