Telus

Telus Outage Report in Niagara Falls, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Niagara Falls, Ontario 11/30/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MTBRiderSS MTBRider (@MTBRiderSS) reported

    The @TELUSsupport TelusOptik TV app is THE WORST! When is my @TELUS contract done so I can go back to @Shawhelp

  • Kelzuncut Kelz Walker (@Kelzuncut) reported

    @ShaniCares Girl I get those calls EVERY DAY! I have so many number blocked. It wasn’t this bad when I was with Telus.

  • marrow_hisham Hisham Marrow (@marrow_hisham) reported

    @TELUSsupport one way to ruin your weekend is to talk to a Telus customer care representative. I had to adk a question about my plan and why other carriers have a better price. The representative told me we do not price match, I told her it's not a grocery store

  • StrategicThghts David Schreck (@StrategicThghts) reported

    @TELUSsupport I have no phone connection and alarm has warning light but internet is working. Can’t get through to a real Telus support person

  • marrow_hisham Hisham Marrow (@marrow_hisham) reported

    @TELUSsupport I have been a good customer of telus yet I get bad treatment and no loyalty, others offering me same plan for less, why couldn't your representative compete

  • HALSEYSHEAVENs 🩸audrey (@HALSEYSHEAVENs) reported

    The Telus remote is ****.

  • Hal_Hickey Hal_Hickey (@Hal_Hickey) reported

    @TELUSsupport Dear Telus, I am on hold for phone support for a while now. I don't have much time to stay on the cell waiting for an agent. My landline suddenly went down in Ladner this morning. No changes have been made, nor have I touched any landline connections. Please advise.

  • m_jefkins Matthew Jefkins (@m_jefkins) reported

    @TELUS @TELUSsupport Ongoing cellular issues in the east end of Kingston related to tower location. Previous confirmed by tech support. My most recent call, the agent suggested I switch providers. Is this how @TELUS supports their loyal customers?

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS @koodo @TELUSHealth Then talk to Sky from your escalation team yesterday. I asked her what happens if there’s a 911 call And the operator on the other side can’t hear us. Her response “nothing” We have had a tower down in our area since February. No one gave us the courtesy of letting us know

  • Milka_Ran Milka R. (@Milka_Ran) reported

    Hey @TELUS since your team seems unable to take my money after hours spent on the phone could you recommend a competitor for your home alarm services? This is beyond ridiculous and awful #CustomerService