Telus

Telus Outage Report in Niagara Falls, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Niagara Falls, Ontario 02/28/2026 18:45

February 28: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tibbzzyy Tyler Belanger (@Tibbzzyy) reported

    Thumbs down to @Tbaytel…went to port my numbers over to have internet and mobile bills together and they want a 400$ deposit per phone…guess my internet bill in good standing isn’t enough? Took my business elsewhere to @TELUS and had no issues

  • 0CynicalBastard YYC Fuzzball with MS (aka Patrick) 🇨🇦🇺🇦 (@0CynicalBastard) reported

    @CalgaryBluesky @ShawInfo They did that for me too, but the service was so bad when Shaw called me and offered me money to come back I agreed. Then Telus sent me a cheque to cover the free credit they gave me that I didn't use.

  • Qaasim83176556 Qaasim (@Qaasim83176556) reported

    @TELUSsupport @TELUS Account no: 39644307 I am not using your service still you guys send me a bill. Please close my account

  • JayMerryfield Jayson Merryfield @jaymerryfield@mstdn.ca (@JayMerryfield) reported

    @SareEmm They're my ISP here in Edmonton. Great service, the price is right, and it's not Telus or Shaw.

  • jim_thepatriot Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • _aa_k Ali Aydin Karaca (@_aa_k) reported

    @TELUSsupport @TELUS ++ give credit in the current bill for my loyalty and patience and cooperation for this issue. And record a complaint for the before csr who couldn’t solve the issue. BUT old services remain exist and next month I get a bill for double charges! ++

  • jdavidpxl James David (@jdavidpxl) reported

    @MattiHaapoja @RogersBiz I’m with Telus in BC, 1.5 up/ 1 down and I pay 105/m. They just released 2.5/2.5 and through discounts It’s 150 area. Rogers is sort of a joke out here, sorry they’re terrible, Matti.

  • johnsweblab support@johnsweblab.com (@johnsweblab) reported

    Just a Reminder that @koodo (Koodo) is Owned by Telus and I moved to Koodo to get the hell away from Telus then they bought Koodo. I just had the same problem with Koodo I had with Telus 10 YEARS AGO trying to screw me on my bill. So remember Kodoo is now TELUS the WORST SUPPORT!

  • saahil_tuteja Saahil Tuteja (@saahil_tuteja) reported

    @TELUSsupport Hi, I got a device from Telus and want to return it. The cust service rep on call told me I can return it in store but the people in store told me to do it over a call. Why is this so difficult?

  • bobbie403 robyn raymond (@bobbie403) reported from Calgary, Alberta

    Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice