Telus

Telus Outage Report in Niagara Falls, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Niagara Falls, Ontario 03/12/2026 22:25

March 12: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Terryw2017 Terry W (@Terryw2017) reported

    @RobShaw_BC @JoePerkinsCHEK @TELUS Good intentions going forward despite bush league planning to date. Now let’s see what they do. Telus now owns this issue along with the Minister.

  • robbahd Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • Fromthe6041 Fromthe604 (@Fromthe6041) reported

    @richardzussman How come the phone is working now. Yesterday he said Telus sucks. Worst rollout ever

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • td_tweetz_died TD | COMMS CLOSED (0/5) (@td_tweetz_died) reported

    @ProjectTimberr never realized telus was only canadian oop

  • RobShaw_BC Rob Shaw (@RobShaw_BC) reported

    .@jjhorgan on vaccine call centre failures. “You can blame whomever you want to blame quite frankly. We had a bad day yesterday… we’re taking steps today to correct that.” Reiterates the failures lie with Telus.

  • ceebeeradio Butkus The Dog (@ceebeeradio) reported

    I can't believe telus dropped the ball providing customer service and fulfilling their contract. No one that has ever tried to contact a customer service rep via their website could have predicted this!

  • Madchemist69 MadChemist (@Madchemist69) reported

    @riarenouf @NEWS1130 @TELUS How many people called????? How many people were eligible to call????? 🤔🤔🤔🤔🤔 seriously????? Folks blaming the government are the same folks who still can’t read an arrow in a store aisle!!!!! Ah can’t fixed stupid.....sad fact......

  • GordonRjag RJAG (@GordonRjag) reported

    @RobShaw_BC @TELUS My bet is they totally underestimated the time per call. Wouldn’t be surprised if each call takes 10-15 mins. Gotta get that down to 3-4 mins per call. Better yet all the more reason for a dual contact approach, phone and online access

  • OllieMcClellan Ollie McClellan (@OllieMcClellan) reported

    @chengsophia @j_mcelroy @TELUS Well, I will never feel bad for TELUS at all, but goodness knows what world these people must have been living in to think TELUS wouldn't fail when you needed them most.