Telus

Telus Outage Report in Niagara Falls, Ontario

Problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Niagara Falls, Ontario 05/12/2025 01:05

May 12: Problems at Telus

Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Telus outage reports came from the following cities: Welland, St. Catharines and Fonthill.

Loading map, please wait...
City Problem Type Report Time
CanadaWelland Phone
CanadaSt. Catharines Phone
CanadaFonthill Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Internet
CanadaWelland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BizRobbie1199 Robert Herr (@BizRobbie1199) reported

    @TELUS Telus customer service is awful .Got a quote from Freedom,so called Telus to see if they had something similar .Waited for a call back.Agent said he was transferring me to loyalty.Once on hold with loyalty I wait for 30 min,and then a message saying they are closed. wow .

  • PharaohPeach LostPharaoh🥀 (@PharaohPeach) reported

    @NOTlissaboo_ox Pffft Telus ain’t no better. **** barely be working once you go over 😪

  • goldwin2008 Thom 🇺🇦 (@goldwin2008) reported

    The worst possible excise for customer service is the 611 number advertised by Telus. you will have a difficult time finding anyone that speak or understand English & God forbid you find someone that actually wants to assist Telus obviously taking que from Bell.

  • adilally3 Adi Lally (@adilally3) reported

    I can’t wait to buy a ppv again on @Shawhelp the ppv is way better and ufc was more awesome to watch @TELUSsupport the ppv is so crap. Telus you should learn a few things from shaw

  • _MacanS_ Καρλ (@_MacanS_) reported

    @TELUSsupport We contacted Telus by phone twice, once this year and once last year and they said they are “aware of this issue in our area” said they will let the technical team know and will call us/investigate and they never do anything. Do better.

  • ddcooper13 Derek Cooper (@ddcooper13) reported

    Why is it we have three major carriers for internet and cell service and the oldest one on the block is the worse these days. Just my opinion #telus #bell #rogers. Yes I live in the county. But you think the oldest one, Telus, would be the better supplier. Just saying

  • JHuddleston67 Jenny Huddleston 🇨🇦 (@JHuddleston67) reported

    @TELUSsupport thx telus for shutting my phone off today. I have gone w a different provider yesterday. You told me I had to cancel my services w you not the new provider and to pick a day. I picked today. You didn’t tell me by me canceling I would lose my phone for…..

  • LinkTimeMaster Lenn (@LinkTimeMaster) reported

    @Bell I already cancel my bell and moved to Telus, I honestly hope the Canadian public stands up for themselves and #LisaLaFlamme does bell actually know that the Canadian consumers are the reason they are in the market position. They are in now…

  • RealisticCanad1 Ivan Johnson (@RealisticCanad1) reported

    Watching the @BlueJays on @TELUS is like watching the old claymation shows. The screen freezes every 15 seconds. I would not recommend Telus for TV. Mobility? No problem at all.

  • Shrdlu Etaoin Shrdlu (@Shrdlu) reported

    @TELUS So, when I speak to customer service in Mexico, are you taking advantage of their lower standard of living and wages, or do you use them because of their superior command of the English language? Just wondering.