Telus

Telus Outage Report in Thorold South, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorold South, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorold South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorold South, Ontario 12/02/2025 20:05

December 02: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorold South, Ontario

Latest outage, problems and issue reports in Thorold South and nearby locations:

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Freedompatodos Polo (@Freedompatodos) reported

    @DagnilloRosanna @TELUSsupport Cancel telus they will steal your money!

  • Freedompatodos Polo (@Freedompatodos) reported

    @xyontheroad @TELUSsupport Telus steals money from their clients! Cancel before they steal money from you

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    @naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus, still waiting for that call back, going on 4 hrs. I can't wait by phone any longer. The number listed on your site for cancelling service doesn't work and I can't re-request a call via your virtual assistant. It's not working either.

  • naimaharg Ian Graham (@naimaharg) reported

    @ryancoleman @TELUS I love this story. I alway feel so bad for those sales telemarketers who get paid to do such soul destroying work…

  • Linabaccs Lina Baccarella (@Linabaccs) reported

    @telusmobility @TELUS @TELUSsupport how can a refund that you owe me take over 3 months with no logical explanation? If I took 3 months to make my payments you would have charged me interest and likely cut off services. Where is the customer service you say you provide?

  • WhiteEarthHoney J bee (@WhiteEarthHoney) reported

    I think telus has the worst customer service ever.

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    Ugh @TELUS telemarketer calls us last night. Has a useless script she’s relentlessly following with no apparent direction. When I say “sorry can you get to the point because we’re eating dinner” she just hangs up on me. WTF? Great way to treat long term clients 🙄😡

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus, the number listed on your site for cancelling service doesn't work and I've been waiting for almost 2 hrs. for a call back via your virtual assistant.

  • JeffBordenCPA Jeff Borden 🐀 (@JeffBordenCPA) reported

    @crystalmundypsy Two sides indeed: 1) Companies like TELUS that spend a ton on advertising with CBC, and hope to make $B from privatization 2) Those who make less than $75k/yr and will never be able to afford ‘private’ health care, and will be left out in the cold.