Telus outages and service status in Orford, Quebec

Problems in the last 24 hours in Orford, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orford, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Orford, Quebec

Latest outage, problems and issue reports in Orford and nearby locations:

• 
  Julie Hébert (@d_joue) reported 20 minutes ago from Orford, Quebec

  C'est la deuxième fois que j'appelle chez @TELUS aujourd'hui et la deuxième fois que je dois attendre 5-10 min de plus pour avoir du service en français. Après on me demande pourquoi je veux résilier mon contrat; pour ça, exactement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alicia Bell | Performance & Fitness Coach (@TrainItRight) reported 44 seconds ago

  @TELUS Its frustrating going from an influencer account at one point to bad customer service and sky high bills.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 56 seconds ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  Sersoft.corp (@Sersoft_corp) reported 3 minutes ago

  @araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol

• 
  Jason Boring (@JasonBoring99) reported 3 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  biag (@TFCLeafnation) reported 5 minutes ago

  @mmabrey1 Switch to Telus as Ive never had a problem. Too many issues with Rogers.

• 
  Tim S (@TimS98546018) reported 5 minutes ago

  @bruce_mcgonigal EVERYTHING THEY DO IS ILLEGAL ??? ANY MORE WETLANDS SCANDALS COMING UP WEF SCAMMER ??? I'M WITH TELUS AND MY BILL WENT UP $10 DOLLARS FROM LAST MONTH ??? I HAVEN'T WENT TO THE STORE YET ??? BUT WE ARE PAYING FOR THE DATA CENTERS TOO ??? THEY ARE BAD FOR THE ENVIRONMENT TOO ???POS

• 
  Borgan (@Borgan101) reported 7 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 7 minutes ago

  Nothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically “no one can do anything about it” Currently holding for the 4th person, let’s see if they can fix the problem THEY caused…

• 
  Dean Skoreyko (@bcbluecon) reported 10 minutes ago

  It turns out the two days before the Summerland fire, the Penticton city council demanded Rogers and Telus to update the horrible cell phone coverage. Neither the Eby or Carney govts even bothered to respond. Now there’s 12,000 Summerland residents in Penticton trying to get information on the fire and power outage and evacuation. There’s a massive bottleneck now and getting service is intermittent, at best. Where are the temporary cell towers? Total govt incompetence and mismanagement of the entire situation.

• 
  Clayton (@phinx404) reported 23 minutes ago

  @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.