Telus Outage Report in Parham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Parham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Parham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Parham, Ontario
Latest outage, problems and issue reports in Parham and nearby locations:
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Nicholas Christie
(@knick21pt3) reported
from
South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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wendysmith
(@wendyannasmith) reported
@ReneeMerrifiel3 It was a Telus issue, but Of course, you’d make it a bc ndp one. Sad
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Neesha Hothi
(@neeshahothi) reported
@TELUSsupport after months of struggling with the same issue to now deal with the rudest #Danielle for #customerservice. Telus do better.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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STAN
(@everybodystan8) reported
@RobShaw_BC @jjhorgan If they contracted for only a specific # of agents, therein lies the issue with the bottleneck. Not that you can have 50k agents, but if the Gov didn't have the foresight to up the services from Telus, then thats on them. Another case of didn't wanna pay. Bad planning as usual
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jeff novinger
(@fashagrizz) reported
@Bzubyk Saw a note from Telus explaining they provided the 156 agents the govt asked for. Have added more for a total of 550 agents. Not one to defend Telus but they did what they were contracted to do and more than doubled in less than 24hrs. Poor forecasting by the govt. is the issue
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gunky
(@spunkygunk) reported
@CHEK_News Telus can’t handle their own customer service line. No surprise they end up donkeying this too
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Av Share
(@urcounsel) reported
@riarenouf @NEWS1130 @TELUS They actually can't do better, if there home service is any indication
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RJAG
(@GordonRjag) reported
@RobShaw_BC @TELUS My bet is they totally underestimated the time per call. Wouldn’t be surprised if each call takes 10-15 mins. Gotta get that down to 3-4 mins per call. Better yet all the more reason for a dual contact approach, phone and online access
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Rich Teer
(@rich_teer) reported
@jjhorgan @TELUS "Call centre"? What is this, the 20th century? No wonder the system broke down. Surely a web-based booking system would much better? (Of course TELUS is a telephone company so maybe that explains their thinking...)