Telus

Telus Outage Report in Pefferlaw, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pefferlaw, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pefferlaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pefferlaw, Ontario 11/17/2025 14:25

November 17: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jlim2_ Jeffrey Lim (@jlim2_) reported

    @TELUSsupport i noticed a call forwarding charge on my bill. This call was from my smartwatch that is connected to telus under the same account. Ive never encountered a call forwarding charge when i make a call from my smartwatch independent from my phone.

  • greenurlifenow Bonnie (@greenurlifenow) reported

    So annoying when you are offered a promotional rate, yet the company messes up the billing (which I sadly expected) and you have to repeatedly spend hours on the phone, trying to get the problem fixed. Looking at you, @telus. #Frustrating #TimeWasted 🇨🇦

  • lise_george Lisa G (@lise_george) reported

    @GregviiGreg @steeletalk I just started using this feature with Telus, ‘call control service’. dial *99 and it prompts you to turn on or off. The robo calls don’t get thru. My telus mobility has the feature as well.

  • spluezzzzz Spluezzzzz (@spluezzzzz) reported

    Finally got my #telus issue resolved after more than 4 hours now. (I had to call back several times after being hung up on as well 🤬.Thanks Hugo for saving my sanity. Getting the runaround and being put on hold multiple times is not acceptable!! :( #telusfixthis

  • coffeehustler Martino (@coffeehustler) reported

    Avoid TELUS security at all costs, active alarm situation (albeit false alarm) call the support line, 1 hour wait time, have to leave number for callback to ‘ignore’ false alarm…

  • MaryJaneVandek2 Mary Jane Vandekerkhove (@MaryJaneVandek2) reported

    Why does switching to fibre optic wifi force you to get optik tv with Telus? It’s brutal. Cable was bad but this is more annoying.

  • MrFlatFaceYt Mr.FlatFace (@MrFlatFaceYt) reported

    Nothing Makes Me More Mad The @TELUS Driving Around My Rural Town With High Speed Ads On Thier Van's Only For Them To Tell Me They Don't Serve High Speed Internet To My Location. I Mean It's 2023 And I'm Running On Copper Lines, Stop Advertising It Here Then. 20mbs Down 2mbs Up

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    I have been trying too contact @TELUS and @TELUSsupport for over two weeks now multiple phone calls, call requests and two emails with no assistance. Worst customer service then Bell for Christ sake.

  • karl_popp Dr. Karl Popp (@karl_popp) reported

    TheMiddleMarket: Telus International, a digital customer experience company and a subsidiary of Telus Corp., has acquired WillowTree, a digital product provider. WillowTree is headquartered in Charlottesville, Va. with 13 global studios across the U.S., …

  • GordLacey Gord Lacey (@GordLacey) reported

    @markiemoose You should pause all the devices on there, which would cause them to call Telus for support.