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Telus

Telus Outage Report in Pembroke, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ariellaparadis
    Ariella✈🇨🇦❤🇯🇲 (@ariellaparadis) reported

    Thanks @koodo @TELUS for banning the Jamaican area code. Can't see my husband and can't even talk to him on the phone now. Might be time to find a new cell service provider.

  • mlnangalama
    Martha Leah Nangalama (@mlnangalama) reported

    I have been with @Rogers for over 25yrs. WHY? Because of their exceptional customer service. Canada also has Bell / Aliant, Telus and some other small players. All of Rogers' competition offer lower rates but their customer service stinks. All my friends & family are with Rogers.

  • kelsdang
    Kelsey Dang (@kelsdang) reported

    @megsd36 @TELUS Ugh that sucks! My recorded shows aren’t playing😢

  • JChmelik19
    Jordan Chmelik (@JChmelik19) reported

    @Here_is_David @Sarsinator I’ve currently going through this exact issue. Telus much cheaper. Shaw much better.

  • dianna_like
    Dianna (@dianna_like) reported

    @Crackmacs Yet 20 minutes away in Airdrie... rural rollout is barely available, and NO SDM participating. Are we disqualified from trawling down to Telus Center? We’ve been screwed here.

  • dsherwoodx2
    Dale Sherwood (@dsherwoodx2) reported

    Telus CEO gets 16 million salary in 2019. Telus also shills for your tax dollars to pay for infrastructure so they can continue to provide lackluster service to Albertans. Open up to all North American providers and stop the fleecing. @jkenney @GovernAlberta

  • jennjmarks
    Jennifer Marks (@jennjmarks) reported

    @TELUSsupport I haven’t been a Telus customer for years. Vowed I would never use Telus again, and I haven’t. The CS I got was pathetic. Thanks for reaching out, but never again.

  • Vocal_Friend
    Vocal Friend (@Vocal_Friend) reported

    @Frazzling @shandro Shoppers is just as bad as Telus when it comes to ‘influencing’ government policy.

  • marionetta
    marionetta (@marionetta) reported

    @TELUSsupport I migrated to Telus email some time ago; issue was lack of access to Google maps while signed into Telus email. Appears to be working now.

  • marionetta
    marionetta (@marionetta) reported

    @TELUSsupport I have been migrated to Google mail for quite some time; the issue is that I cannot access google maps while logged into Telus google mail. If I log out of Telus google mail, I can access google maps. This is an issue for Telus/Google to work out.