Telus

Telus Outage Report in Pembroke, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pembroke, Ontario 12/28/2025 02:20

December 28: Problems at Telus

Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Larry69812557 Larry (@Larry69812557) reported

    @neekers_92 @OilBeak After almost 25 yrs with Telus /Cell and for the last few Internet Cable etc ,Recently cut ties terrible TV reception (mickey mouse Service suggestions way too many times High Cell rates and Poor Loyalty benefits ) Gonna give Shaw a go Will keep you posted

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported

    @CompBullSheet @patriciaannmcd2 @CalamityJayne4 Telus International has call centres elsewhere.. mostly used as a service to other corps is my understanding ie ATCO, Enmax, etc.. Havent paid much attention to that division of their business.. Im not a client lol

  • MizzzAlia Alia (@MizzzAlia) reported

    @NuckMyLife @Chemainiac I hate Telus. They royally ****** me over 10 years ago when I had my landline. Never again. It really doesn’t matter- they all are bad . Shaw at least has great customer service. It’s a Monopoly in Canada

  • peternowak Peter Nowak (@peternowak) reported

    Just had an interesting thought. Bell and Telus don't want Rogers and Shaw merging because it creates problems for them. So what can they do? How about: declare their own merger! The feds couldn't possibly allow both so they would have to block both.

  • shockelement Shockelement (@shockelement) reported

    Telus internet is the worst and sadly I am stuck with it living in a rural area.

  • rantonstupidity James Wooten (@rantonstupidity) reported

    @business Shaw never recovered from its early failure to invest in wireless, letting Telus, Bell and Rogers dominate the wireless market. Freedom Mobile was a case of too little, too late.

  • cloutiness H0uman (@cloutiness) reported

    @BNNBloomberg This is truly bad news for Canadians! This is a cable monopoly right there. There are only 2 Internet providers in Vancouver now: evil (Rogers) and eviler (Telus)

  • spencerb14 Spencer (@spencerb14) reported

    @ryantouchet @TELUS Idk man Bell is pretty garbage.

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    @TELUS ... I'm literally sick + tired of such poor quality #OptikTV. Trust me, I've done all your recommended "tricks" + it's pretty near impossible to watch a show without constantly dropping signal. I'm direct into the modem and not wireless, either. Time to start shopping.

  • jasmith_yorku DrJamesSmith @YorkU (@jasmith_yorku) reported

    @camerongraham I remember when Calgary-based AGT bought EdTel to create @TELUS. They broke conditions of the sale within months of its finalization. No good will come of this, especially in cell service prices for @FreedomMobile customers like me. Consolidation is bad for competition.