Telus

Telus Outage Report in Pembroke, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pembroke, Ontario 12/15/2025 21:45

December 15: Problems at Telus

Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • edrick_dg Just Ed (@edrick_dg) reported

    @amandagagelonia I think it comes down to customer service. In my experience, Telus was better

  • 1979Taphouse 1979SportsBarAndGrill (@1979Taphouse) reported

    Hey @telus we are really struggling to get our service back up and running. Please do your part in supporting small businesses that have been significantly impacted by this pandemic and don’t make it SO hard to continue our service. We are scheduled to open today and have no 1/

  • DizzyDog85 DizzyDog85 (@DizzyDog85) reported

    Another year, another #SuperBowl, another @Bell broadcast where all I see is Crave and CTV garbage. My parents have @TELUS on the West Coast and are getting all the proper ads. Thanks, Bell.

  • _SilentNoise Steve-O (@_SilentNoise) reported

    This -40 weather sucks. Been so cold that our @TELUS LTE-based rural internet often comes to a standstill or is spotty at best, making loading a website or streaming a 360p video tough. Don't get me wrong, loving the service, but the cold's really messed with it the last few days

  • DPocroianu Warrior Of Truth (@DPocroianu) reported

    Telus CEO Threatens to Cut $1 Billion in Investments, 5000 Jobs if CRTC Imposes MVNOs (mobile virtual network operators. Telecom companies threatening govnmt & they get rewarded w 35.5 million dollars handout in pandemic

  • CDN_Ambrose ⛷ Shaun 🏕 (@CDN_Ambrose) reported

    @TELUS @TELUSsupport Your Optik TV is absolute garbage. GARBAGE# Missing the Superbowl because of this TRASH Optik box

  • StaRRBeaNN BeanZ (@StaRRBeaNN) reported

    @TELUSsupport 4am our alarm started to beep every time our phone lime drops.We tried call back 3 times & never got through even though we answered the call back from Telus. Finally talked with a representative & she put me through to technical support ...BUT

  • uptowntrav Wavy. (@uptowntrav) reported

    Ayo @TELUS.. this unlimited data feeling real limited & slow as of lately. Just saying.

  • bgftgy31 BGFTGY (@bgftgy31) reported

    @TELUSsupport @TELUS 4hrs and counting waiting for technical support

  • AlistairKing Alistair (@AlistairKing) reported

    @TELUS You never get close to a gig. Don’t buy into the lie.