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Telus

Telus Outage Report in Pembroke, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tynwaldwoman
    Barbara (@Tynwaldwoman) reported

    @Hannah_Bananaz Trudeau governments have failed to secure better rates for tech services to cell phone users in Canada, letting Bell, Telus, Shaw and Rogers continue to gouge the public. No public bailout should be the message. The northern provider of service is smaller and should be eligible.

  • teledestron
    ★Meredoth of Grimm Delusions - Guardian of Mask®★ (@teledestron) reported

    Lost my connection to the Telus Network on one of my computer for almost 10 minutes after that last post as a warning from the church goers in the military just now.

  • SamSteele1848
    Sam Steele (@SamSteele1848) reported

    @rexglacer The telcos can pound sand. These guys knew they were gambling and it looks like they're going to lose. And I'm totally fine with having CAF observe the deconstruction. Telus and the Bell Media Boyz can remove this toxic equipment from our network at gunpoint for all I care.

  • ClaytonBurnsPhD
    Clayton Burns (@ClaytonBurnsPhD) reported

    @dexamethasones TELUS operates out of Charlottetown. This is an area where service is improving rapidly. I do not anticipate any difficulties.

  • EdgeFest
    LJ (@EdgeFest) reported

    @bunny_smash Legit the same software provider. Don’t be fooled by the cute animals - **** Telus.

  • mhazaaaaaa
    Bern After Reading 🪑 (@mhazaaaaaa) reported

    Spent an HOUR with Telus re: mistakenly cutting off my service. 60 mins of agent & "team" finding out why my it was cut off. When they finally determine it was mistakenly cut off & they’ll return the service- the question I’m asked is: "Are you calling from your cell phone now?"

  • MuratTunca16
    Mrt Tunca (@MuratTunca16) reported

    @telus is still not helping customers who wants use their wifi calling service abroad. Why @telus is forcing us to switch?

  • WingerAlberta
    Alberta Winger (@WingerAlberta) reported

    @Hannah_Bananaz I guess the big question is how is @TELUS bad choices the responsibility of the taxpayer? They’ve been ****** their clients, I’m a Telus client, with obscene mobile rates for many years. They can pay for their own mistakes. Time to let the US telcos into the Cdn mkt.

  • __Contentment__
    Contentment (@__Contentment__) reported

    @TorontoStar Can you not come mess up the company we can actually identify with? Buy Telus, mess around with that. Maybe you can fix them.

  • mackabelly662
    ♣♣♣ (@mackabelly662) reported

    @TELUSsupport I have like zero cell phone frequency on my phone. It’s been like this for a year. I call telus but my cell phone has 2 bars at best and the person can’t even hear me. Is there any fix for this? I love telus but might have to switch back to Rogers.