Telus Outage Report in Pembroke, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pembroke, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telus
Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Clennan
(@OliverClennan) reported
TESTING MESSAGE FOR PYTHON BOT - Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 39 Mbps down / 80 Mbps up currently (in Calgary, AB). Can you fix this?
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Clem Morton 🇨🇦
(@clemmorton) reported
@TELUS Your a communication company - do that. Either “****, or get off the pot”, and let someone else. Your tying up all the spectrum capacity in Canada while providing extremely expensive services. While blocking competitors, who’d lower the prices for consumers.
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x-Waqas Khan
(@waqaskhan18) reported
@kirst_alyssa Telus is awful..cellular, TV and internet...customer service awful..everything about them sucks
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Jason C
(@bbysfinest) reported
@TELUS @SpeedtestAwards Yeah also the one that goes out the most worst optic fiber in the world always down. And the ghettoest installations as well
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Ronnie
(@Ronnie8675) reported
@ParodyCab08 @MC30609856 went thru this with 87 year old father. GP quit during covid, no walk in clinic avail, Telus Heath booked, he spent a whole day in emergency to get his RX's renewed. This is not healthcare and it's terrifying.
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Dave Beatty
(@dbeatty) reported
@ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.
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Tavis
(@Tavis_Calgary) reported
@TELUSsupport Complete failure on transferring to Pure Fiber. Service call was booked for today, but they pushed it back to the 15th, however TELUS still processed the complete service transfer. Internet, Phone, and TV all out. Now i am playing the call telus support game. FAIL
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Vincenzo Heschelioni
(@VHeschel) reported
@kirst_alyssa **** Telus! Worst attitude ever.
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Oliver Clennan
(@OliverClennan) reported
Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 41 Mbps down / 95 Mbps up currently (in Calgary, AB). Can you fix this?
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Oliver Clennan
(@OliverClennan) reported
TESTING MESSAGE FOR PYTHON BOT - Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 49 Mbps down / 84 Mbps up currently (in Calgary, AB). Can you fix this?