Telus

Telus Outage Report in Pembroke, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pembroke, Ontario 02/13/2026 09:30

February 13: Problems at Telus

Telus is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattns92 Matt (@mattns92) reported

    @bilalv87 @Apple @TELUS Telus had an outage a month ago for an hour or so lol

  • theonlytashina Tashina (@theonlytashina) reported

    @TELUS should do something about their crap service. Paying $100+ a month for 3G that can barely send a tweet out.

  • Diablo5217 Diablo52 (@Diablo5217) reported

    @BambinoJalapeno Telus, Bell and Rogers along with the government will put a hard stop to that, with the help of the CRTC. They don’t want anyone else getting a piece of the pie. Not even the crumbs. Fleecing Canadians is their job.

  • soundshadow87 Matthew Campbell (@soundshadow87) reported

    This tweet was brought to you via the 3g network run by Telus. Welcome back to like 2005 or something. The sad thing is that I'm not even in the middle of nowhere, I'm just in Canada, the country where telecommunications companies suck *****.

  • Klyne5Klyne Donald Klyne (@Klyne5Klyne) reported

    @takemeaway771 Not much , I’m with Telus and have had nothing but trouble with tv and now they fixed that but my wifi isn’t on !

  • ericbre83507415 eric brewer (@ericbre83507415) reported

    @TELUS They didn't. I called and they told me there was an issue with tower. No timeline on a fix. No solution offered to me. I escalated the call. They said sorry nothing I can do. Offered 5$ discount.

  • _mnejing mnejing (@_mnejing) reported

    @telus @TELUSsupport so you guys said you fixed the wireless problem in Acadia Calgary last week, after the news stepped in. It's still broken. Right now my phone keeps rapidly swapping from lte, lte+, and 5g. It's cycling multiple times a second, and dropping signal.

  • Cammberg ☠Cameron : 118☠ (@Cammberg) reported

    @CoryBMorgan Someday an incident will occur despite the orange cones, and then the trucks will be surrounded by a 3 foot guardrail, then a 6 foot guardrail, then a 10 foot plexiglass perimeter that can't even get shipped on time so Telus's service department will need 6 months advance booking

  • Trini123a Mahatma Trini (@Trini123a) reported

    @CP24 Kinda stupid that the police have to alert Telus on this.

  • Wolfennar Lilies (@Wolfennar) reported

    *top up in prepaid account exact amount needed for basic service plus a tiny amount of data* *gets random *** fee that means I can't afford data right when I need it without topping up again* Eat a **** **** @TELUS