Telus outages and service status in Pembroke, Ontario

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jd (@ProfesorRefer) reported 9 minutes ago

  @Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.

• 
  Ireney (@ireney33) reported 14 minutes ago

  @KirkLubimov We should also be concerned about having our personal information sitting with these call service agents in India. @TELUS They are pushy, I just hang up.

• 
  Ingenious (@GeniusITM) reported 15 minutes ago

  @PeterMeiszner TELUS established BPO operations via TELUS Digital, which runs customer service and support centres in Guatemala and the Philippines involving access to Canadian personal data. In March 2026 TELUS Digital was breached, exposing nearly a petabyte of sensitive records.

• 
  lost everything betting on the sushi race (@unclehaver) reported 16 minutes ago

  @Baritone_BC I am all for public housing and safe injection sites and better public transit. Those things help people like me. This data centre only enriches Telus and bails out West Bank

• 
  Sea Dog (@Van_Isle_SeaDog) reported 18 minutes ago

  @FringedCanuck @martianwyrdlord 100% agreed!! I actually had to sic the FEC on them for charging me for **** I never had! It took months and you could never talk with anybody that would/could do anything to stop it! **** Telus!

• 
  duncan b-梁 🦦🇵🇸 (@dunksdeux) reported 20 minutes ago

  @unclehaver However, it is also corporate welfare for Telus and an impulsive investment, so have to say it: it’s bad

• 
  It's just me (@PerfumeYou) reported 21 minutes ago

  @MarkJCarney Time to cancel #Telus Time to leave the communist corporation, cut them off where it hurts. Turn off the money 💰

• 
  World Design Hub (@worlddesignhub) reported 22 minutes ago

  Canada is doubling down on sovereign AI infrastructure. Following the sell-out of their first AI Factory, TELUS and the Canadian government are building three new state-of-the-art facilities in BC.

• 
  😶‍🌫️😶‍🌫️ 🥲 (@KJ232590) reported 23 minutes ago

  @EvanLSolomon Amazing job! Telus shipping jobs overseas covering it up with AI voices that are replacing Canadian workers! Wtf have you even accomplished? What LLM have you built?

• 
  Nick (@sharpie_360) reported 23 minutes ago

  Telus has some ******* nerve charging the prices they do to join a network that has zero service. We desperately need some real competition for these jerkoffs