Telus

Telus Outage Report in Pembroke, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pembroke, Ontario 01/16/2025 16:25

January 16: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnorsCompShow Connor (@ConnorsCompShow) reported

    How about Telus? Oh, no, seems they're only bothering with 128 GB, and no bonus of any sort. Okay then, what about Shaw? Of course, it'd buying the thing outright like the Google Store because service is non-existent in Manitoba, and damn, they're also only offering 128 GB.

  • YYCbikewinefood Jim-bike/food/wine (@YYCbikewinefood) reported

    Is it just me or does the @TELUS Optik interface seem really bad? What am I not understanding?

  • BoekFayek Fayek Boek (@BoekFayek) reported

    @callmeRedbeard @TELUS @TELUS is one of the worst kind when it comes to grab money from Canadians.

  • albertaoil37 oilisback (@albertaoil37) reported

    @TELUS be ashamed!!! You are now charging your customers who pay with cc a 1.5% fee ( plus tax of course) I’m sure the cc transaction fees weren’t already priced into your charges 🙄🙄 . The big 3 have already monopolized the industry and their greed shows every day. WORST SRVCE!

  • YouKnowMeAsLen Mister Nunes (@YouKnowMeAsLen) reported

    @GameTimeArt As a Telus customer, they've added NHL Centre Ice to my guide for free. Check your TV, maybe your cable provider did the same.

  • Shane_01976 shane grover (@Shane_01976) reported

    @DhaliwalSports Telus has a dedicated Vancouver canucks sports channel 913 just for Vancouver canucks games that they never ever use called Sportsnet one Vancouver canucks hockey should use this channel for tonight's game

  • m_ozga13 Mike Ozga (@m_ozga13) reported

    @LogiBerra If I didn't pay for Telus TV i might actually have broken down in tears tbh

  • DarkLeelan31 James (she/her) (@DarkLeelan31) reported

    @TELUS My cell under you guys needs reset three times a day to get connected to internet. My home service dies every three months and needs a repair. In the middle of a huge city with tons of towers for connection. Hate having chose you all most days.

  • The_Calgarian The Calgarian (@The_Calgarian) reported

    Wow…thanks for responding. In SE Calgary. Almost half of my company is experiencing same problems plus about 10 other people with Telus phones in my personal life. All have the same problem….dropping almost every call and ‘choppy robot voice’ I know you are aware of it

  • JoshMcCombs4 Josh McCombs (@JoshMcCombs4) reported

    @TELUS @CircularOnline @CEMonthCanada Circular Economy is when: The consumer pay you for a service->You collect our money-> You look for ways to charge a little bit more so your business can make more while hurting the consumer -> You continue to make record profits at the expense of the consumer -> repeat