Telus outages and service status in Pincher Creek, Alberta

Problems in the last 24 hours in Pincher Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pincher Creek, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B Love | B Doduk (@BarbaraDoduk) reported 5 minutes ago

  @jodyvance @TELUS Telus box stopped working for my nearly 80 year old mom. She called them to fix it. They told her it was her remote for her TV. Then told her it was her TV. Then dropped off a “free security camera” for her trouble and neglected to tell her they signed her up on a monthly plan - none of which she asked for. Finally I went out to the house (this was during Christmas literally) and tried to get everything working but it was clearly their box not booting. So she asked them to come to the house and fix it. Dec 30 they two techs came. Made everything finally work - by replacing the box! Then charged my mom $400 for their visit. I checked her invoice, told her to send the camera back and cancel their security scam on an elderly woman and demand they refund the $400. They then charged her for the camera saying it was not returned. Finally after many months of fighting they “found the camera” and reversed that nearly $200 charge, but I do not think they ever fully refunded other the $400 for them to replace a fricking cable box. I think in the end she gave up after they gave her back some of it. Telus Robbery!

• 
  Pamela Jill Garrison (@PamelaG63253553) reported 5 minutes ago

  Everyone, GET RID OF YOUR CELL PHONES, that will stop the bullshit. NO more control. I have no cell phone since Telus got pay off to the government scam. I am sure these companies will listen when mass amounts of people cancel their compliant devices. SIMPLE........

• 
  Adrian Somers (@SomersYYJ) reported 7 minutes ago

  @TELUS Poor wifi performance. Speed tests not equating to advertised performance, glitching for even direct ethernet connection.

• 
  CanIrishCanuck 🇨🇦 🍁 (@CanIrishGal) reported 7 minutes ago

  @MelissaLMRogers @TELUSsupport I've been taken to collections over Telus. They are by far the worst of the worst.

• 
  CryptoNova (@realcryptonova) reported 8 minutes ago

  @MelissaLMRogers @TELUSsupport I’m paying 25$ a month for 100 GB and unlimited calls, in Canada. Ditch Telus, that’s your solution.

• 
  Shahrooz Fermani 🇨🇦 (@SFermani1996) reported 11 minutes ago

  @MelissaLMRogers @TELUSsupport Stop paying your wireless service towards the big three (Rogers, Bell, Telus) They overcharge, and they also have the right to increase their subscription prices at anytime. I am paying $50 a month to Freedom Mobile for Unlimited Canada-US Talk, Text, with Bonus Data applied.

• 
  Tennis Girl 🎾 (@Nole_fan_girl) reported 11 minutes ago

  Hey @TELUSsupport not having a number that people can call or a live human on chat is beyond pathetic for 2026 and the prices you charge your customers. @TELUS used to be known for great customer service but now it's nothing but a never ending circle of chat and messages.

• 
  Hafiz Moezam (@HafizMoezam) reported 12 minutes ago

  @Tys35 @TELUSsupport Lol your on wifi. Dont blame telus for **** hardware. Invest in your own wifi equipment and not the isps

• 
  Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported 16 minutes ago

  @jodyvance @TELUS Over here on PEI, our cell phones have terrible connectivity, some none at all. It is so bad, our provincial government funded an investigation and report. Result? We need more cell towers. Will the communication companies put up the needed towers? No. Yet they keep pestering us to buy new services. Why would we do that without the towers we need for support?

• 
  Bob Price (@kammornanchor) reported 18 minutes ago

  @jodyvance @TELUS Same issue here. I've complained about slow speed...a crew came (contractors)...I got a huge bill...even though they said there would be no charge...and still the problem persists. Searching for a new provider as well. @TELUSsupport