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Telus

Telus outages and service status in Ponoka, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ponoka, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hunny_diva
    R๐“ƒŸbyn (@Hunny_diva) reported

    Been without any internet since 2pm yesterday. Crashed on Friday & Saturday as well. @TELUS @TELUSsupport are you going to fix this next year? Im also looking for compensation. Are you going to pay for my cellular data usage? #Telus #Outage #TelusSucks I may switch providers

  • Fernpick
    Fernpick (@Fernpick) reported

    @NorthugCapital @danielfoch Telcos are on the rocks. BCE took major hit (maybe not enough yet). Rogers is a **** show, not sure about Telus, and Quebecor/Freedom isnโ€™t spending sufficiently on Network but plenty of spending in future. How long is long?

  • JackieBee_16
    x-JB ๐Ÿ‡จ๐Ÿ‡ฆ (@JackieBee_16) reported

    @flyin_oryan @Sportsnet @TELUS Yeah I have boxes for each TV. We even have a booster because our internet was so terrible Iโ€™m surrounded by apartment buildings and live in a half duplex - thought it was just me because there are so many individual networks around us

  • michaelgcollett
    Michael Collett ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿ‡ณ๐Ÿ‡ด ๐Ÿ‡ซ๐Ÿ‡ท ๐Ÿ‡ฎ๐Ÿ‡ช ๐Ÿ‡ฎ๐Ÿ‡น (@michaelgcollett) reported

    @TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.

  • Cyberia35267623
    LookInTheMirror ๐Ÿ‡จ๐Ÿ‡ฆ (@Cyberia35267623) reported

    @IgorRyltsev Looks like the Neanderthal works for Telus maybe? Regardless, leave the kids out of it. Why traumatize them with CPS? ******* idiot.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

  • collectsdecks
    Matt Rowe (@collectsdecks) reported

    Damn.. cs got stymied today and will not get a chance to defend their telus cup title. Bronze medal game tomorrow! It's been a hell of a 2 year run though!!

  • tastygizmo
    TastyGizmo (@tastygizmo) reported

    Never in my wildest dreams did I envision scam baiter (Kitboga) tactics to be used by Telus to scam us.

  • tegufy_news
    Tegu breaking news. (@tegufy_news) reported

    A fibre cut has left Telus customers in several northern B.C. communities without internet, TV, home phone, and wireless services. The outage, affecting areas such as Masset and Prince Rupert, is due to vandalism, according to Telus. The company has not yet provided an estimated time of repair.

  • JackieBee_16
    x-JB ๐Ÿ‡จ๐Ÿ‡ฆ (@JackieBee_16) reported

    @flyin_oryan @Sportsnet @TELUS My mom is 5 mins away and has fibre - no issues. Iโ€™m still on copper because my condo board refuses to put in fibre and all I have are issues