Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 11/19/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinLeafed Kevin - The Leafing Dead (@KevinLeafed) reported

    @zomgtehrei i was with them before telus but had issues with coverage area between cities

  • JordanDAmico Jordan D'Amico 🏳️‍🌈 (He/They) (@JordanDAmico) reported

    Hi @TELUSsupport - Trying to upgrade my phone on the Bring it Back plan online is a nightmare. I keep getting one error after another. Can someone PLEASE help me? @TELUS

  • AlexPowerMD Alex Power (@AlexPowerMD) reported

    @TELUSsupport When on airplane mode, you can’t access wifi to send any messages. That is non-scensical. Unless Telus is attempting to cause users to incur roaming charges, a solution should be provided.

  • abshadowrider Truth Warrior (@abshadowrider) reported

    Almost 90 minutes on hold with Telus customer care. It’s disgusting and appalling how they treat their customers and most likely the end of this Telus customer @TELUSsupport

  • _ironmack A. Mhacky (@_ironmack) reported

    Is telus down??

  • HomieCBigD1 Reptilian Hater (@HomieCBigD1) reported

    @gmbutts Damn right, unvaccinated will be coming for our money you guys owe us. @telus I hope I can sue your *** for $200k when the time is right

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    120$ a month and I can’t send a message to my sister for her birthday while I’m sitting a foot away from my internet router, what ******** @TELUS? This is ridiculous, start taking better care of your customers.

  • MERCEDEEZBENZZ Unacceptable Elle Jaye Von Schnitzel (@MERCEDEEZBENZZ) reported

    @RogersBiz @caliber_comms We will switching back to Telus now with three accounts. This ad just confirmed what we already knew deep down that you as a company are untrustworthy. Biggest mistake we made was leaving Telus in the first place.

  • punkrokk65 johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • AlKarumbAh Al K (@AlKarumbAh) reported

    @jheighton3 @adriandix Again, helping nobody but Telus shareholders. Bleeding out our doctors so that they can deliver healthcare inefficiently is horrible. Remember as well that for people with a primary care physician, a virtual visit results in unpaid paperwork for them! No wonder we have shortage.