Telus Outage Report in Ponoka, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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G McAuley
(@mtn_vibe) reported
@ShawInfo Shaw sent me a modem in SEPT and it never worked with the current Telus system in my home at the time. We tried trouble shooting with Tech Support and it still didn’t work. Tech support said it was because our home wasn’t set up for it and that it wouldn’t work.
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Jennifer R Fenton
(@jenrobin99) reported
@TELUS how dare you cut off a phone...at your fault when the bill isn't even due for almost another week..wow then tell me I have to pay for reconnection!BAD BAD BAD. @TELUS guess you don't like customers
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President Elect Gordon Shumway
(@Gord_Shumway) reported
@Rogers Your wireless SUCKS. I live near the Canadian border. I have 2 US cell phones, 1 on ATT and 1 on Cricket. Both allow me to roam in Canada on Rogers, Bell and Telus. Your tower often overpowers the others and while I get 4 bars, I can't even load a webpage. You SUUUUUCK.
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RockyLou
(@crocque41) reported
@SaskLass @CBC I am with Telus and have asked them numerous times to remove CBC from my package. Unfortunately that’s not an option. So I have to pay for a garbage programming I don’t watch 😡. #CBCsucks
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patricia l morris
(@paTricialmorris) reported
@malcolm8 @TELUSsupport @TELUS I have never had anything but time wasters from Telus. Their systems make no sense but have you noticed it seems to always be in their favour.
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Dalton 🌹
(@dultsboi) reported
@pizzah000ligan thank your lucky stars Telus sucks asssss
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Dr Randy Paterson
(@DrRandyPaterson) reported
I am pleased to announce that @telus has won a 2021 trifecta! Worst consumer website, most opaque email alerts, and least helpful AI support. Congratulations! All we want to do is pay our bill but it seems to be a state secret. Regrets to @shawinfo and @rogers.
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shoana harrower
(@shoanah) reported
@Shawhelp Planned outage we were not informed about it looks like. Was 24 hours in North Vancouver yesterday. Is that what we can expect? I'll switch to Telus but fire that happens.
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DC Spidey
(@DCSpidey4) reported
@iansltx Yes, I’m surprised when even Canadians don’t realize the networks are shared. When I was visiting, my friend told me to switch from Bell to Telus to get better signal. Unsurprisingly, they were exactly the same lol
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Mark Kafka
(@MarkKafka) reported
Wanted to give @TELUS a big thank you and a great surprise! Had a call with a customer rep on Dec 10 and in closing asked if there was anything else he could do, jokingly I said you can call me on my #birthday and this morning he did! Now that is #customerexperience