Telus Outage Report in Ponoka, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@AndyStepaniuk) reported
Need some tech support with my @Telus internet. Over an hour wait time on the phone? Pretty weak from a company that posts quarterly profits in the hundreds of millions. Hire more people so that you can provide an acceptable level of service. #TimeToSwitchProviders
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Rainy
(@RainyFnx) reported
@Dety0 1 ping, 900 download and 900 upload on Telus fiber. Sucks cause im moving next week to a house that doesn’t have fiber and I will be getting 75 download and 75 upload and worst pinf@
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kelsey
(@kelseylomondd) reported
My new phone is has had network issues since Friday, rendering my phone 99% useless when I leave the home, now my wifi is hanging on by a thread, & @TELUS customer care won’t pick up the phone... dttc (literally because I can’t)
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Aegon Targaryen
(@NightsWatchAB) reported
@Lorian_H We are getting lots of emails and texts from Telus advertising this service. I’ll admit I’ve considered it, even though I despise the idea. Our family doc unnecessarily makes us come to visits in-person for silly things like a simple Rx refill. I need a new fam doc 😭
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Vibrant Dreamer
(@AVibrantDreamer) reported
@Myfirstmillion3 I am against this takeover. I own Bell and Telus but not Rogers or Shaw at this point. This merge will screw Canadians even more and make them pay higher than what they already do. Yes, good for investors but bad for millions.
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Taka🖖🇨🇦
(@TakaakiMasuda1) reported
@Bland_Dull_Dont No most definitely it is not. But with a slow vaccination plan which they also blamed Telus (for what?) and easing off restrictions on religious gatherings indoors as well as allowing non-essential travels in and out of this province while Covid variants were shown popping up
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AB LaserRehab Centre
(@AB_LaserRehab) reported
@TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔
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Salman Merchant
(@salman_merc) reported
@TELUSsupport not giving me credits that they committed. Also did not refund the charges for the line I returned. Worst customer support. I am getting issues since I have joined TELUS
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mama bear
(@trackwanderer) reported
Is anyone else with @TELUS having crazy glitchy internet and optik TV service. Just sketchy blipping in and out constantly booted from internet
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Justin Smith
(@Jcds_92) reported
@TELUS With Shaw. I heard they treat their customers good! And don't make them wait on the phone for a hour and on live chat for a hour!