Telus Outage Report in Ponoka, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
So the best that @Telus can do for me is restore my internet in maybe 8 days.. this is absolutely unacceptable. The amount of Indigenous reconciliation posts you have on your website, and then the way you treat your Indigenous customers is abhorrent and disgusting.
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summatimes
(@bluebaybreeze) reported
@CyKoore Liars. No doctor anywhere is only getting $20 a month for unlimited virtual appts for you + all dependents. YDO is full of ****. This isn’t even remotely possible or financially feasible. This is just as stupid as the failed Telus health app + undermines our healthcare.
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Everett Martin
(@EverettMartin) reported
@pkcanada1 @SaskTel I can tell you from my news service and social media sentiment analyses that anger at telecoms is worse than average currently following Rogers outages, Bell Canada corporate culture problems, Rogers/Shaw merger, and Telus labour issues.
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
@justjennni @TELUS They are. I'm so sick of the way they treat their customers.
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Evan
(@torontosports67) reported
Hey, @Telus @Bell and @Rogers: I live just outside of Hamilton. There are a lot of us here, and the population is growing like wildfire. Can we maybe get more than a single bar of service out here? If not, I could just pay for a quarter of my bill. That would be fair.
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
MY INTERNET IS STILL DISCONNECTED! WHAT ******** @TELUS WHAT THE ACTUAL ****? CAN SOMEONE PLEASE LEARN HOW.ROMDO.THEIR ******* JOB!?
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Khaled Abuosbeh 🇨🇦
(@kabuosbeh) reported
@RogersHelps Yes, as we speak we lost the home internet service! The modem shows a green light but no internet and no tv. This is has been happening on and off for the past 6 days!!!!! We are in Mississauga. BYW I am using hotspot from my son Telus phone to be able to send you this messag
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Susan Waters
(@sqalid2001) reported
@RachelNotley What about the Telus network?
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Lynda-Lee Saunier
(@LLSaunier) reported
@TELUSsupport Yup you just redirect rather than resolve problems. Like I said “what happened to customer service”. Is this a foreign concept to Telus. They are so big the customer is irrelevant?
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Scott Edwards
(@jimmykahn) reported
@TELUSsupport Hey there! I've noticed that, after switching to Telus from Sasktel, my voice calls cut out every 5-10 seconds. It's about 1 second of silence then voice contact resumes. Resembles a normal call when the other party has a "call waiting" notification.