Telus Outage Report in Ponoka, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Gould
(@dgouldca) reported
@je_wells Have Telus, but in NL they use Bell's towers. Last few weeks service at my cabin (Brigus Jct) has been terrible.
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Essenviews - Demand The Truth
(@essenviews) reported
@TELUSsupport we reached a payment agreement on account 6028583244 and we have paid $230 as agreed. Still our internet was turned off. I can't get a hold of anyone at Telus. Please reconnect my service.
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lessonteacher
(@HillierRobin) reported
@CJMOM1 @MIHomeYGK @BellMobility I have been having problems with my Telus service for a month
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Essenviews - Demand The Truth
(@essenviews) reported
@TELUSsupport we reached a payment agreement on account 6028583244 and we have paid $230 as agreed. Still our internet was turned off. I can't get a hold of anyone at Telus. Please reconnect my service.
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Colin McAllister
(@Perspect) reported
@TELUS @TELUSsupport Is there a way to launch a support ticket for TELUS SmartHome? Called your number - ended up waiting for one hold to learn that it took me to an ADT rep who put me back in another queue - wait time >1hr -- some of us have to work for a living
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LifestyleDigs
(@TheLifestyleDig) reported
Still waiting to get a signal @TELUS Optik TV. Last time the TV got a signal was over 6 hours ago. I wonder how many days we'll be down this time! Describe Telus: Unreliable. The shits!
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LifestyleDigs
(@TheLifestyleDig) reported
That piece of **** @TELUS Optik TV is down again!!!! Do NOT sign up for their ****** service if you like reliable TV. We had this dumb tech come out and say that Telus wireless is the shits and we need to hardwire to get better service. But we were hardwired until 2 years ago!
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Matt Grier
(@MattGrierMusic) reported
@CRAMDARKLY68 @TELUS @TELUSsupport It’s soooo slow and sticky when I turn it on.
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Carmelo Anselmini
(@c_anselmini) reported
@TELUS @TELUSsupport you guys need money that bad?? you’re trying to charge me for service I didn’t even use. #hurting #shutitdown
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LifestyleDigs
(@TheLifestyleDig) reported
Here's what those LIARS @TELUS told the CRTC in response to my complaint: "A TELUS representative spoke with the client and confirmed that the issue had been resolved." The fact that I haven't been able to watch TV since Sunday is a good resolution for Telus. Piece of ****!