Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 01/06/2026 20:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • darkmarrcuuss keegan hoculak (@darkmarrcuuss) reported

    Not the first, won't be the last... but telus rural internet, their customer service, their prices and the lack of backing for any of their promises makes telus the worst isp on earth.

  • ewilliamson01 Elaine Williamson (@ewilliamson01) reported

    please call my @telus landline to fix my internet-i can't get through on your chatbot or your phone-we have 5 people WFH and your service is terrible-we've had 3 service visits and bought more @telus equipment to fix your service

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Beaumont, Alberta

    @Jess_Lynch @TELUS Telus has great customer service imo

  • AgreeContrarian Agreeable👁Contrarian (@AgreeContrarian) reported

    @TELUS Our internet is down. Wait 30 mins for someone. They can't find my account. They said "Oh it's because you are on fiber. I am from Copper Dept". OK. "I will fast trasfer you". It's been 20 mins and still on hold. Incompetence at best.

  • training_rpm RPM Training (@training_rpm) reported

    @telus Your call centre employees are so busy updating our information and saying yes sir no sir, how may I help you sir. But they have not been trained to actually solve any problems.

  • RIINI__ Rii 🐙 🔞 (@RIINI__) reported

    @TELUS is a trash service. "We fixed your connection wirely." Oh cool~ so now it doesn't work at all, and now you want me to wait a couple more weeks to fix your **** up. Awesome. I just work from home. This is my livelihood.

  • AzurigenMCS Travis Nielsen (@AzurigenMCS) reported

    Hey @TELUS why is it that when I call for customer support on my new service I immediately get someone in sales and they send me to customer service and I'm on hold for 20min? Hire more customer service people or make sales people able to handle service calls. #DoBetter

  • EmilieIggiotti Emilie Iggiotti (@EmilieIggiotti) reported

    .@TELUSsupport Trying to get a response from Telus as a customer is like a treasure hunt, expect there is no treasure. Just people telling me I need to call another number. Is anyone in charge? And as a customer who is paying you money, do you care? @TELUS

  • thotless_ shyミ☆🍒🦕 (@thotless_) reported

    Bro Telus sucks

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?