Telus Outage Report in Ponoka, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Williams
(@Matt_Williams00) reported
@TELUS congrats you’ve lost customer. Bill was due today and you disconnected my service this morning without any warning.…I paid my Bill in full this morning, today was pay day. I spent most of my evening trying to reach a rep and now I have to pay the reconnection fee 😡
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Dean James
(@guedopower) reported
@TELUS @TELUSsupport the amount of people that have DMd me about not receiving return boxes and being treated like they are the problem and owe #telus money is INSANE. This is a fairly simple logical problem to fix.
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sheldon
(@ParodySheldon) reported
@imboblayton Does it pop up visually at all? It might be a telus problem if it looks like the call doesn't go thru at all
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Save-On-Foods
(@saveonfoods) reported
@aurashakes @TELUS Hi, we’re sorry to read about the technical difficulties you’re experiencing. Please give us a call at 1-800-242-9229 and we’ll be happy to help.
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Former Fat Guy 🇨🇦
(@formerfatguy) reported
Me: sites not down. Its #telus. Site loads in a TOR browser. Did a tracert. Node down in Seattle as usual. Wife: "what's TOR?"
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Mark Goldberg
(@Mark_Goldberg) reported
@AlsoKnownAs_AA @CarttCa @TELUS You seem confused by the current regulatory regime. Roaming tariffs don't apply. Rates for MVNOs are unregulated. (Are they regulated anywhere?) If you need further regulatory assistance, let me know. I can refer you to some very good consultants to try to help you
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TELUS Support
(@TELUSsupport) reported
@highsockmojo Hi there, Thanks for your patience. Unfortunately, it won't allow you to do that through self-serve. You simply need to contact Customer Service and they'll take care of this for you. They're available via phone 1-866-558-2273 or *611 on your TELUS mobile phone.
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Salmon Envy
(@DungeonEnvy) reported
Anyway Telus said they'd try to schedule something for me this week - then scheduled my appointment for NEXT TUESDAY after failing to show up for my appointment this morning But I went onto their app and was able to reschedule for tomorrow morning? **** all of this
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Obese Turtle in His Back
(@FayJ_GoneWild) reported
@koodo what the actual **** Koodo? My phone lost service why? Am supposed to have roaming so tell me how to access anything without service? I’ve travelled on several occasions with telus and never once lost service
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мbrooke
(@lacedwithlies) reported
Why is @TELUSsupport @TELUS closed right now??? It’s 8:23 pm. I worked for @Rogers and we talked to customers until 11 pm. I need help now lmao.