Telus

Telus Outage Report in Ponoka, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 01/15/2026 11:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MDrelichman Mauricio Drelichman (@MDrelichman) reported

    @pattibacchus @TELUS @TELUSsupport It really depends on the area you live in. I had been with Telus for 15 years until their customer disservice completely screwed me - when I was actually trying to upgrade my service and give them more money. Have been a very happy Shaw customer for 5 years now.

  • Condomscanada CondomsCanada (@Condomscanada) reported

    @pattibacchus @TELUS @TELUSsupport They all treat customers the same. And they all have 2nd tier companies (Virgin,Fido and KooDoo). Whereas in the states, they have dozens of independent carriers. Sorry. #SOL.

  • s_hallzy Shelby Hall (@s_hallzy) reported

    @raepettifer It was absolutely not my fault and it was so frustrating that I just didn’t wanna ever have to deal with it so I returned it. Nobody from either Telus or London Drugs seemed to care about my terrible experience 🙄

  • Nicole013 Nicole (@Nicole013) reported

    @pattibacchus @TELUS @TELUSsupport Lightspeed. Runs on cable lines but adsl is also available. We pay $56 a month for unlimited data and high speeds. During the pandemic when there were 2 adults working at home and a kid streaming constantly it never failed

  • whitehatterteam The White Hatter (@whitehatterteam) reported

    @pattibacchus @TELUS @TELUSsupport For doing what we do specific to live broadcast streaming Telus is our #1 choice; we have never had an issue and the customer care has been great. We also use Shaw for our regular internet or as a backup if Telus goes down for whatever reason.

  • ShawnLBird Shawn L. Bird (@ShawnLBird) reported

    @pattibacchus @TELUS @TELUSsupport We're on Shaw, but I lose my internet several times a day and constantly need to reconnect. Power glitches? Outages? Household wifi issues? Who knows. I have come to feel there is no great option and frustration is inevitable. 🙄

  • sliver9754 feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia

    @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

  • Polkameister Bill Brasky (@Polkameister) reported

    @pattibacchus @TELUS @TELUSsupport Shaw. Hands down. Not saying they are super awesome but not super horrible like a Telus who literally no longer care about customer service or loyalty.

  • pattibacchus Patti Bacchus (@pattibacchus) reported

    BC folks - who do you use for home internet? I’ve been a long-time @TELUS customer but I just can’t with their “service” anymore. Looking for other options. Do you have a recommendation for a provider who doesn’t treat you like garbage? @TELUSsupport

  • thereddork Mike McHugh (@thereddork) reported

    @TELUS if you have people coming door to door trying to sell stuff, you need to make sure they know how to take no for an answer. Super rude and unprofessional.