Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 01/23/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • imjustparker parker 💞 (@imjustparker) reported

    anyone else having problems with telus cell service in the last two days? 😤💀💀

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    @heinrichs_helen There are four apartments here - I live in the top left one - we share the address (basement and top) - @TELUS @TELUSsupport don’t even call to check with me - they just cancel my entire service when new people move in downstairs! Freaking unbelievable!! 🤬🤬🤬

  • criacow Cow (@criacow) reported

    @gethporno it all sucks, i'm sorry to say at this point i have teksavvy (on rogers) home internet and telus/bell mobile so i can at least tether one when the other goes down

  • danifinch_ Dani Finch (@danifinch_) reported

    Just had the most frustrating and disheartening convo with @Rogers. I'll be taking my business over to @TELUS immediately and am insulted that after being a loyal customer for 15+ all you can give me is a $25 bill credit (after spending an hour plus on chat). Thanks for nothing.

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @TELUS On hold for an over an hour in counting. Worst company ever.

  • RochelleRooker Rochelle Rooker (@RochelleRooker) reported

    @mr_epp @TELUS I just submitted a complaint to them last week with the same issue. Was told that I was the sixth household in my area with the same problem.

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    @TELUSsupport @TELUS I came home from work to no wifi and find out my service is cancelled! How can that happen? Without even talking to me! All because new people moved into the flat downstairs I have no service! After 10 years and never missing a payment… beyond angry

  • YYCTennis noname (@YYCTennis) reported

    @RachelNotley Shut up please. Talk about what you are going to do to the oil and gas industry. U think you are appealing to people but people need jobs. The UCP has and is attracting new business ie tech, Co2 capture, Amazon, Telus etc. this will never happen in an NDP climate. NEVER

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    I’ve been with @TELUS for 10 years - came home to no wifi - discover my service has been cancelled - disconnected without even saying a word to me! (Why? - new people in the flat downstairs) now I have no wifi - no service - unbelievable! 🤬How can this happen? @TELUSsupport

  • OilerScout Gord Susinski 🇨🇦🇺🇦 (@OilerScout) reported

    What’s the record wait time for a customer being on hold with @TELUS ? I am at 1:22 - am I going for the record?