Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 11/11/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • InternetSandman Sandman (@InternetSandman) reported

    @MachuAndKazooie @EfeoVI Who in BC doesn't work for Telus at this point

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    A @TELUSsupport manager was supposed to call me back today, after 3.5 weeks of problems with @Telus #OptikTV. Been waiting for the call all day, & it never came. I think we're just going to give @Shawhelp a call this weekend. It's clear #Telus doesn't value our service.

  • MaPar16 MaPa (@MaPar16) reported

    @TELUSsupport @TELUS can make calls out but can't receive. When do you anticipate network to be fully restored?

  • KeechyKat Kat T Kat 🌸 (@KeechyKat) reported

    @Quea_Ali @Guinness_kel The problem is with Telus.

  • Sonnyjames22 x-Mike Smithsonian (@Sonnyjames22) reported

    @arlenemcdermot2 Telus & Bell we’re down for awhile.

  • Seawisp2 Seawisp (@Seawisp2) reported

    @TELUSsupport Still intermittent in Victoria BC on both android and iPhone. We are public mobile(Telus network).

  • rubylightsaber ~ Zannah Rose (@rubylightsaber) reported

    @TELUSsupport Service is still cutting in and out here for Telus Fibre. An hour north of Edmonton, Alberta.

  • GonZaleZz604 Jak3 (@GonZaleZz604) reported

    @Bell_Support I like how it took bell 6 hours After the service went down to say and mean while Telus and others providers Notified the customer as soon as possible. People pay a lot of money for there phone service. And I still only got one Reception bar

  • cindylee137 Cindy (@cindylee137) reported

    @TELUSsupport My smart hub is still not working.. through Telus mobility

  • lmnapl Laura (@lmnapl) reported

    @FranksBullitts Telus outages occur on a regular basis, but you would have to be a Telus customer to know that.