Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 01/12/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rednor1 🍁🍁Ellie E 🍁🍁 (@Rednor1) reported

    @RdLessTrvled @TheRealDogPoun1 After the flood here in Sumas Prairie, Telus refuses to come out and fix everyones copper lines. Charged for service anyway.

  • nicolagavins ni-chola (@nicolagavins) reported

    @TELUSsupport So far, everyone agent on the phone admits it’s a Telus error. On March 4 alone, we spent 4hrs on the phone with agents. This was after multiple calls where we’d be told a representative would call us back. No one would, so we opted to hold while each level was unable to help.

  • IrfanMo91293903 Irfan Mohammad (@IrfanMo91293903) reported

    @SamsungCanada @TELUS I bought a Samsung refrigerator in June 2020. Just after 18 months it stopped working. I called Samsung for repair. Samsung asked me to talk to their approved service center. In January 2022 They gave me im writing fridge is not repairable.

  • starinwinter09 starinwinter09🇺🇦 (@starinwinter09) reported

    @Nerdrotics Let me tell you a story of the Canadian big 3. Telus, Bell and Roger's. - poor service - high prices - bandwidth limits. Among other things that will overfill a tweet. Americans still have it good.

  • latva69 Latva69 (@latva69) reported

    @TELUS The worst customer service ever

  • AnilHPereira Anil Pereira 🙏🏾 (@AnilHPereira) reported

    @TELUSsupport 21 year customer of both TELUS and ADT Canada and ADT and currently in customer support he’ll having spoken to 4 different depts. I need an executive to call me ASAP. Please advise

  • dreamsandcolour Melissa (@dreamsandcolour) reported

    . @TELUSsupport why am I being told by customer service that there isn’t a customer service rep that I can speak to? @TELUS

  • DevonTarrant Devon Tarrant (@DevonTarrant) reported

    .. My wife works exclusively from home, and aside from that, trying to use any social media/streaming is completely garbage. (First world prob but I don’t care) @shawinfo, what gives? Do better, cause I was pretty darn close to cancelling outright and calling Telus. 🤔🤔🤔

  • Tyler_Sushi Chuì Wíng Yiu 徐永耀 (@Tyler_Sushi) reported

    thank you to joe, the telus repair man from the phillipines who helped finally fix my pc's internet

  • Habh8r37 HABH8R (@Habh8r37) reported

    @RdLessTrvled They promised just to drop fibre in my telco box (im not a telus customer anymore) they sabotaged my existing twisted pair wiring….NEVER use telus again