Telus Outage Report in Ponoka, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (19%)
-
Wi-fi (10%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jaay
(@JEREJeremiah) reported
I just want someone to offer me a good phone plan at Rogers so I can switch. Being a new potential customer again sucks. Telus got the prices, but Rogers got the coverage
-
LeoIndizivel
(@LeoIndizivel) reported
@TELUSsupport Thank you, but every time I try to send Telus Support a DM, I get a message saying "Failed to send message". This is a first to me. Could you, please, initiate a DM with me just so I get the chance to reply with my message? Thanks!
-
Ashish Mehra
(@GhantaBabaJiKa) reported
@TELUSsupport @telus Your customer care service is so pathetic. I just cannot reach an agent. Your voice command service doesnt understand anything and I have to repeat each thing 10 times.
-
Ankit B.
(@ankitb_skb) reported
@TELUS @ctvedmonton Called to request a technician for a jack activation (Ethernet/Wired internet connection), only to found out that it will cost me $225 ($150 for visit and $75 for service). This is more than to see a Doctor in absence of a health card. Height of greediness.
-
Apoorv Badgujar
(@apoorv66) reported
@TELUSsupport I have already sent a text message to Telus Support
-
Webdude1
(@Webdude18) reported
@drandrewb A disgrace. Primary care is the most important fundamental of health care - not some stupid Telus App. If we don't support Family Docs it will make covid look mild which it wasn't and isn't. The forest is burning not just a tree.
-
Apoorv Badgujar
(@apoorv66) reported
@TELUS @TELUSsupport no entertainment and cut out from world. I went to my neighbor and asked them do they have internet, and they have SHAW and it's working for them. Only reason I'm not switching to SHAW is they doesn't have home security. Lat 4 days are pain in my a$$ and P7
-
Reluctant Writer
(@Kalebfenoir) reported
from
Edmonton, Alberta
Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
-
Devon Schmidt
(@DevonSc09287193) reported
@TELUS I have honestly had enough. I am located less than 20km north of downtown Calgary in a populated area with literally no obstructions to block cell service, why do I never have service? Maybe try putting customers first, instead of shareholders. Upgrade your infrastructure!
-
rvelvetpandascreens
(@rvelvetpandasc1) reported
@calgarytransit If the SB stop at 1st St Sw and 7th Ave is open again, you should probably remove the "temporary stop" sign in front of the Telus Sky. People will be confused.