Telus

Telus Outage Report in Ponoka, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 11/04/2025 13:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rad_Nikkiyvr Nikki (@Rad_Nikkiyvr) reported

    @horbayj No, they are in e-health. So they create the electronic records programs for clinics and they have Telus Babylon which is an online doctor service.

  • woodfits Gus (@woodfits) reported

    @TELUS Telus is in bed with the corrupt #UCP . I never bought any of your products or services. Never will now.

  • patchcollecter Rodney Marois (@patchcollecter) reported

    ? if Telus owns Koodo and already with Telus and koodo wants me as a customer but needs credit check again when ran by Telus on credit limit will this hurt my score to have them run again?? for Koodo??

  • BuddyEdward91 Buddy91 (@BuddyEdward91) reported

    @Telus Canada .. why is the connection so slow in Northern Manitoba? Not even worth having a cell phone up here

  • arichardson_phi Alan Richardson (@arichardson_phi) reported

    Any other @TELUS TV customers who month-after-month have multiple alleged rentals you never rented on your bill and thus spend hours on the phone every month trying to get false charges off your bill? Worst service ever.

  • metaforager Samuel (@metaforager) reported

    @TELUSsupport @TELUS has acknowledged that there is a known issue with WiFi calling randomly turning off on Samsung phones. I've been reporting this issue for months. Some people for much longer. Can you give us an estimate for when this will be fixed please?

  • cdnshopper Liz Hickling (@cdnshopper) reported

    @TELUSsupport What a frigging joke Telus customer support is. Tried the live chat - doesn't recognise the question but recognised when I said I HATE TELUS. Called - over an hour wait - leave a number - oh no, can't leave a number so the system hangs up on me. Call back same BS

  • DistortionUltra Randall Emmons (@DistortionUltra) reported

    @TELUS When are you going to fix the inability of residential accounts to edit port forwarding settings?

  • chinookag Craig Shand (@chinookag) reported

    @andreajbilodeau @SpaceXStarlink @TELUS Me too Andrea. Always worry cause everything else we've had that's been good at the start always ends up terrible as more people get on the same network or tower.

  • LadyJyao Jyao (@LadyJyao) reported

    @DianneGoulart @TELUS @TELUSsupport Still happening today and Telus still don’t admit they have a network problem n keep blaming our phone