Telus

Telus Outage Report in Ponoka, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 10/15/2025 14:00

October 15: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KPalmerGordon KPalmerGordon (@KPalmerGordon) reported

    @TELUS your latest fail - despite promising to credit the incorrect charge on my last bill onto my current bill, the credit is nowhere to be seen. What does it take for you to do the right thing? #worstproviderever BtW I already know you won't respond b/c you never do.

  • CameronBWilson Cameron Wilson (@CameronBWilson) reported

    @TELUSsupport @TELUS how about you actually fix our service and stop patching it or sending out a tech for the 4th time. This sucks.

  • William55628082 JOKER (WILLIAM👊🏈🇨🇦 (@William55628082) reported

    @Bell Go to Telus better service

  • madphresh madeleine (@madphresh) reported

    telus mobility is the worst and they’re making me cry

  • drgirl1969 D (@drgirl1969) reported

    @TELUS I’m so disappointed with Telus I have been a customer for 20 years and their loyalty is garbage I will be switching and going to Bell. Telus had so many chances to try to keep me so disappointed

  • spamjoon cece ⁷ ☻ ⋈ 🌊👖 (@spamjoon) reported

    **** @telus now and forever, always been a **** company they definitely do NOT have your best interest in mind. I am sure the company made millions and millions this year in fees alone. @elonmusk ruin telus next please 🙏

  • pahl_brighteyes Macramé Owl says, “see you on Instagram” (@pahl_brighteyes) reported

    @TELUS @ExcellenceCan What's the cost of canceling the contract early? This has been the worst company experience of my life. I'd have asked the chat-bot, but it's just another one of the Telus things that doesn't work well.

  • Fighting_for_AB People over profits! (@Fighting_for_AB) reported

    @just1momentpls @radical_ranger1 I will never use Telus Health.

  • pahl_brighteyes Macramé Owl says, “see you on Instagram” (@pahl_brighteyes) reported

    @TELUS @ExcellenceCan Actually, you should pay me back. You are still failing to fulfill the contract. I dropped two service because Telus didn’t make it work.

  • ohhhhjustsaying JB #JusticeForSidhuMooseWala (@ohhhhjustsaying) reported

    @Rogers internet down for 14-16hrs & they get away with a “Sorry for inconvenience” statement. If their customers pay the bill late by even a day, they get slapped with interest. Rogers, Bell and Telus have a monopoly in Ontario and not sure why the govt doesn’t see this.