Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 11/21/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ValauraV Valaura Jones (@ValauraV) reported

    @erazmus @bmann05 @TELUSsupport FYI, got off the phone with Telus. It's an outage. A tech should be on it soon, so hopefully we will be up again by tomorrow morning at the latest.

  • hollyalicia Holly (@hollyalicia) reported

    Reached out to @telus today to see about a new plan and the “best” deal they could give me for bringing my own phone and being a customer for 10+ years was $80/month for 15gb. I don’t need 15gb so would expect to pay less but nope $80 was the best they could do! #timetoswitch

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    @TELUS @TELUSsupport That was a lot. I apologize. I was, and still am, utterly unimpressed with the phone call; the decision process; hiding the fact its a renewal. Really though, my big question remains: if I cancel all TV, what happens to my internet cost?

  • ChristopherJPi7 Christopher J Pike (@ChristopherJPi7) reported

    @TELUS This must be based on the Ontario markets. Because out here in Newfoundland I have 1 bar of service and can't make calls unless I'm on wifi calling lol

  • TPLAAIIN Tyson Plain (@TPLAAIIN) reported

    @TSNHelp yo why is my tsn2 locked while everything else is unlocked on the app? I can watch it on my telus service but not in the app

  • asianhabibti Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    @TELUS @TELUSsupport If I cancel Live TV altogether, what happens to my overall price?

  • pewpewpew Quinn (@pewpewpew) reported

    @puffingrrl_h Brutal, but yeah I believe it. I think my cottage area only got high-speed within the last year or so, & cell service is still spotty to non-existent. It also depends what provider you’re with. When I was w/ F*do, my phone didn’t work up there at all. With Telus, it does…barely

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    @TELUS @TELUSsupport .. just not optimal. I shouldn't have answered the damn phone.

  • SD90666910 SD (@SD90666910) reported

    Hey @TELUS I have to wait three months to get my money back! Wow, that’s why I will never be a customer with you again.