Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 04/30/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • silv3r_aura_3 silv3r_aura_3 (@silv3r_aura_3) reported

    @TELUS @TELUSsupport When your modem has green lights, but no internet, phone or tv services. No mention of outages online. Wait over an hour for technical support only to be told they are surprised your area is also part of the outage & they hope it’s fixed by the am…

  • RajveerG Raj G (@RajveerG) reported

    @Minerkyle0118 @Epic_PB29 @TELUSsupport I'm in Redstone and my Telus services are out... my phone is Roger's and the internet seems to be slow as well.

  • ryantoy Ryan (@ryantoy) reported

    @HLef @TELUSsupport @RickYaeger +1 not devices. On Telus, total blackout - internet and TV down. Multiple reboots, no luck. NE Calgary.

  • toughtorque Andrea Doyle (@toughtorque) reported

    @globalnews Fido is the worst. My husband bailed on them after they sold him a piece of crap phone that, early on, stopped receiving texts (Fido blamed Telus even though Rogers' customers' texts weren't being received either), & refused to cancel the contract. He's now with Telus.

  • cdnsoldier1982 cdnsoldier1982 (@cdnsoldier1982) reported

    @TELUSsupport with internet and cell service down in NE Calgary will Telus be offering credits for the disruption of service since myself and family work from home we now can't work today so now your outage is also taking money out of my pocket

  • Sopwith_ Sopwith (@Sopwith_) reported

    @TELUS 2/2 ..agent who answered said he only does US. Installer gave me a new number. Got slam dunked onto hold. Agent who answered filled out an “action request”, said I would hear back in 24 hours. Emailed the sales guy and told him to cancel the account and remove the system.

  • RajveerG Raj G (@RajveerG) reported

    @TELUS @TELUSsupport Upper NE Calgary experiencing Home Internet, TV, Mobile Internet outages. What is the issue and what is the estimated time for it to be resolved?

  • _lumosmaxiima Sarah (@_lumosmaxiima) reported

    @Crackmacs anyone else having issues with Telus tonight? I have no internet at my apartment in the NE

  • Lisa_Hamelin Lisa Hamelin (@Lisa_Hamelin) reported

    @TELUS been trying for days to get through to customer retention. Why don’t you have a call back option? (I guess I know the answer)

  • fxckintwig certified mouthbreather (@fxckintwig) reported

    telus is literally the ******* worst for getting scam calls. i have never gotten as many as i have since i’ve been with telus. this **** is going to be my thirteenth reason.