Telus Outage Report in Ponoka, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - I received text reply from technician that he still does not have all the equipment. I asked about ETA and he says Telus is in back orders... Why do you sell something you do not have in stock? Mention tht during sell so tht customer can go 2 other provider
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - I am on call with customer service and I asked about installation and he said, trust me it will be installed. I asked when and he said he cannot commit. Can you stop my billing because I have not received devices? he said NO.
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Dave Notabot 🇨🇦🌊
(@TheCdnDave) reported
So useless. After several messages back and forth, i finally got some help by calling and sitting on hold. They only fixed 50% of the issue. No call back. No response from the Telus "manager" i was told about in my DMs. 0/10
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Ty the Mic
(@TyTheMic) reported
@adriandix Stop looking to blame me and Telus AND DO SOMETHING. PEOPLE ARE DYING AND I DON'T BELIEVE FOR A SECOND THAT YOU GIVE A DAMN
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Cory Kropielinski
(@thekroppers) reported
@TELUSsupport I do now, but apparently it is just a tempoary fix. If it wasn't for my neighbour who gentle 'persuaded' the rep to walk her through the end around, I still wouldn't. Henry at telus support was great but he said the problem still isn't fixed. In Nanaimo.
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TwistedMindofMine
(@MyTwistedMind89) reported
@raiderDavid1973 @TopSecretBowTie I haven't had problems with Bell myself, but I know many who have. Will see when my current contract is over though, I might just switch over to Telus. They seem to be the least bad of the three now.
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Cody J Bechard (III)
(@nighthawwk91) reported
@TELUS is always like "hey! Thanks for being a great customer for like 14 years, give us more money and add a tablet!" Never "thanks for being a great customer for like 14 years, we're gonna save you some money!"
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OilLeak
(@OilLeak26) reported
@itsgorgeh Ive had better experience with telus than shaw in the past. Shaw has always given me the fuckaround and I got tired of their ****.
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - then I asked if you cannot give me ETA on devices, you cannot stop my billing, can you please cancel my account? He said NO... he does not have authority to do so. He transferred to somebody else....