Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 03/25/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • euwannaaa EGarr (@euwannaaa) reported

    @TELUSsupport Switch from vivint to telus security bc we were promised a better system, what's the point of cameras if your system doesn't do continuous recording for playback? That's terrible security feature, when all cameras have a 24/7 recording... Vivint does why aren't you?

  • Lord_offlames Lord of flamesss (@Lord_offlames) reported

    @TELUS @wandavision @VIFFest You guys suspended my account for no reason. I can’t even call customer service like bro. The thing is before 10 hours I contacted you and they said it’s an errror in the system and they won’t suspense my account but you guys did

  • kinburnsheep The Incredible Chris Moore🇨🇦 (@kinburnsheep) reported

    @BearingerLloyd @TELUS Not an issue I have, maybe regional

  • DGCroadguy David Comeau (@DGCroadguy) reported

    @JamesDueck @AboutRogers We live in the upper mission and get 5G all over, Even lower mission. My cell works in my basement but my friends Telus phone doesn’t. (He remarked about it). This summer we started getting 5G up at big white. I don’t like Rogers customer service, but cell service seems solid.

  • Ezdee72 Daniel (@Ezdee72) reported

    @TeeTeeBossay @TELUS My signal has been awful today as well. No LTE and 4G is very weak. I've restarted a dozen times and followed the usual steps to from your Telus troubleshooting page and nothing. Is there some wrong on your end today?

  • CraigPrice31 Craig C Price (@CraigPrice31) reported

    @danisu87 Been there - told Shaw if they arrived before Telus they got the contract - had my Shaw service within 12 hours

  • downydarkscale Nick (@downydarkscale) reported

    .@TELUSsupport @TELUS power outage in SE YYC. No home internet. Is there widespread outages or just me.

  • WorldOfRetail World of Retail (@WorldOfRetail) reported

    @TELUSsupport Same error msg. Sorry also got my subsidiaries messed up. Website via laptop links to Koodo but you get the gist of my point. That a previous Telus customer has go thru the hassle of switching providers to Koodo despite being in the same family.

  • JohnMcCallGL John McCall (@JohnMcCallGL) reported

    @ShannonStubbsMP He should pay a US based Internet service provider (Starlink) to provide service to rural Canadians vs giving the money to friends at Telus, Bell and Rodgers who will take the money and fail to expand the service to those that need it.

  • Apartment__5A Kel Varnsen (@Apartment__5A) reported

    @TELUS ordered my brand spanking new iPhone from #telus. Everything said accepted and it would be shipped within 1-3 days. Sitting here waiting for my phone for a week no contact. Check my order status...says more info required. This is customer service guys?