Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 12/08/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @grisstle TELUS. Shaw has been nothing but a problem with us. I know I know...but my mobile and home security (original company got bought out by them) are with TELUS so just gonna try them out

  • FishermaMelvin Free to choose a healthy attitude (@FishermaMelvin) reported

    @checkupcbc It doesn’t help when @TELUS purposely cuts satallite access internet access to remote users because they say we use too much internet playing games during Covid. Thanks, Telus. My Masters classes are choppy also.

  • Birdhouse7S 🇨🇦 Sandy Rice 🧶🐈 (@Birdhouse7S) reported

    @StringerCBRH I was with Telus for a good many years. Same issues with high prices and no customer service or support. They always threatened to take the service away so I let them. Went with Rogers. Bell and Telus are the same. Shoddy service all the way around.

  • littlegal360 Lisa (@littlegal360) reported

    @TELUSsupport please fix my Telus internet. I am tired of paying good money for terrible. #telushubsucks #teluscustomerservicesucks

  • Knowen2foldem Big Slick (@Knowen2foldem) reported

    @TELUSsupport @telus your rural #Hub internet is sooooo bad right now! It's like having #xplornet again and that is not a compliment! Please fix the constant buffering and loss of connection!

  • SkillessMrT Justin Patten (@SkillessMrT) reported

    @TELUSsupport No problem, I hope we can fix it. The Telus provided Android box says it needs an update but there is no room. We've added nothing to the box. The box won't work without the update.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @TELUS Limited to 5-10 minutes. If you use open camera (available on f-droid and the play store), there is no such limit imposed. You can customise the bit rate and resolution, often beyond the standard s/UHD resolutions.

  • bh_ b ran out of time (@bh_) reported from Mount Pleasant, British Columbia

    Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

  • AlistairKing Alistair (@AlistairKing) reported

    @TELUS You never get close to a gig. Don’t buy into the lie.

  • CDN_Ambrose ⛷ Shaun 🏕 (@CDN_Ambrose) reported

    @TELUS @TELUSsupport Your Optik TV is absolute garbage. GARBAGE# Missing the Superbowl because of this TRASH Optik box