Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 11/17/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • erikawybourn erika wybourn (@erikawybourn) reported

    @TELUS How about to get your support account to actually respond to queries?

  • BradHonywill Brad Honywill (@BradHonywill) reported

    @TELUSsupport . Not getting cell service in Stoney Creek area of Hamilton for several hours. Can’t see anything on Bell or Telus sites.

  • techsalespro Marissa Wright 🏳️‍⚧️ (@techsalespro) reported

    @TELUS #purefibre … where you pay a premium to get gigabit internet service when they feel like providing it. Where their customer churn rate depends on how bad their competition is, not how good they are.

  • tswain555 Tony Swain (@tswain555) reported

    @elonmusk Meh; when I get an affordable one in Canada I will dance around like an idiot. If you can't afford it, then it doesn't exist. Till then $110 a month to Telus.

  • CryptoRamz1 CryptoRamz.eth (@CryptoRamz1) reported

    @TELUS a 1.5% credit card fee? So that means we’re paying 1.5% more on our current contract also! The contract that we signed isn’t respected at the end. I will fill a complaint with @CRTCeng

  • AultLea Lea Ault 🎹📚🇨🇦🌷🧟‍♀️ (@AultLea) reported

    @Telus is a tech company! Yet online half the links end in a blank page that says “502 Bad Gateway” arghhhhhh 🤯

  • savagecookie 👩🏻‍🦰JENNYJENNY🇨🇦♥️ (@savagecookie) reported

    Hey @TELUSsupport @TELUS I think you starting to charge 1.5% PLUS TAX on my bill if I use my credit card 💳 after Oct 1st is a RIP OFF!!! And I’ve been a loyal customer over 15 years but you suck! #smallbizowner

  • Jeff_The_Cannon Jeff Cannon (@Jeff_The_Cannon) reported

    Switching from Shaw to @TELUS was the worst decision ever. Internet has dropped out every 30 minutes for the last 6 hours. And it happens almost every day.

  • ashton_gal Amber Ashton (@ashton_gal) reported

    @TELUS what the fresh hell! Been on hold for two hours to talk to your reps about a mistake you guys made !!! Also why don’t you have the service to phone clients back as to not waste their time, and for the love of all things holy, change the hold music 🤬🤬🤬🤬