Telus

Telus Outage Report in Ponoka, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ponoka, Alberta 03/05/2026 04:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IDidTheIggy Tanguy Incognito 🇵🇸 (@IDidTheIggy) reported

    You need to stop calling me @TELUS @TELUSsupport to sell me home service. I’ve asked twice a month for four years to be removed from the list and then I just get a call two weeks later. Stop it before I take my business elsewhere.

  • x_RyWilliamCM Ryan William 🌹🚀 (@x_RyWilliamCM) reported

    Is anyone else having trouble with their @telus service today?

  • JacquelinejakeB Jacqueline (@JacquelinejakeB) reported

    Did anyone else receive notification from @telus of a monthly increase for their cell bill? "As mentioned on your January bill, the monthly service charge for lines listed above on your account will be increasing. This change will be reflected on your February bill."

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @brananddandi Hi there and sorry for the delay. If the online account is not working, you will need to get in touch with our colleagues over the phone. You will be able to reach them at *611 from your TELUS phone or at 50741493 from any phone. They will be able to help.

  • odirah_cellz Uncle Cellz (@odirah_cellz) reported

    @Princeaktoy @JoyChuksO I just got accepted to Telus AI but the amounts I'm seeing per hit is discouraging me. Its so poor How long have you been with them?

  • CaseyBratPack 🦋Just Existing in a Crazy World🦋 (@CaseyBratPack) reported

    @RfSbreds @TELUS @TELUSsupport You've been w/o service for over a month, tell them to eat it. Utter BS & despicable customer service. It was their F-up in the first place..

  • Bonniecarolcas1 Bonnie carol case (@Bonniecarolcas1) reported

    @DFisman I think this trend towards Telus and Bell inventing tele-health arms is a worrysome signal. And if you listen to the insurance actuaries, it't even more disturbing. Could covid and long covid break the bank in terms of medicare? I hope not!

  • HLSox Heather Stocking (@HLSox) reported

    Come ON @TELUS, I’ve been trying for almost three weeks to return my iPhone 14 and get a new 1 but no one answers calls or returns emails. After hours on hold my feedback is, get some new music and slow down the self promotion. No, it’s not easier to use self help for everything!

  • KevinJohansen9 Kevin Johansen (@KevinJohansen9) reported

    @CBCNews My wages have gone down 40% over the last 5 years!! These CRA workers can go work at Timmies if they need extra money!!! How about the Telus employees that are getting totally screwed by the company. 0% raises and benefits roll backs? You fed gov employees think we owe you?

  • trax123 Traxy (@trax123) reported

    @KikkiPlanet If the emails were sent using personal addresses (like a Telus or a Gmail address), you'll never find them by doing a GoA server search. Those would be essentially untraceable communications without a whistleblower literally forwarding you one of the messages. /2