Telus outages and service status in Edmonton, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 10, 12:06 PM EDT.
- Internet (46%)
- Wi-fi (32%)
- Phone (11%)
- E-mail (5%)
- TV (5%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T5E , T5Z , T5H , T6X , T5X and T5A .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, Sturgeon, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 5 days ago |
|
Edmonton
|
Wi-fi | 6 days ago |
|
Edmonton
|
Internet | 6 days ago |
|
Sherwood Park
|
Internet | 7 days ago |
|
Sherwood Park
|
Internet | 8 days ago |
|
Sherwood Park
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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๐๐๐_๐๐๐๐๐๐๐ก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesnโt work why
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Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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Face Ginch (Jรถ) (@joeywants) reported from Edmonton, Alberta@ReWorksYYC @TELUS Yes. Iโm having issues suddenly too. I reset my modem and itโs still happening. Iโm v frustrated.
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MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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โ๐๐๐๐ ๐ผ๐๐๐ค๐๐๐๐ฅ๐ (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Justin (@justinberubs) reported from Edmonton, Alberta@elks @TELUS โThis team is terrible but at least this box suite is pretty coolโ
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@telus @TELUSsupport when I say โactivation codeโ to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. Itโs 2020 and voice recognition is better than that.
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Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta@koodo Itโs not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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Tony Hornung (@cdnantman) reported from Edmonton, Alberta$1000 @TELUS bill this month. 5X the previous monthโs bill. All โairtime overageโ charges. No warning, no courtesy call. Thanks for the โsupportโ. Taking suggestions for a new service provider.
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charbroiled gargoyle ๐ (@newmusicmichael) reported from Edmonton, AlbertaAnd the only way we can change things is with $$$. Iโm slowly working on detangling myself from using any Telus services. I canโt support this company any longer.
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada ๐จ๐ฆ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as Iโm sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Just Cam. (@DatBawse) reported from Edmonton, AlbertaWhy ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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***** (@WillyGrant) reported from Edmonton, AlbertaIโm paying for a service from @Shawhelp that Iโm not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and Iโm offered 14 days. Why would you continue to charge me for a service Iโm not receiving? @TELUS Iโd like to switch.
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Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, thatโs why itโs down across the country. Sorry everyone ๐๐
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Eevee (@JustCallMeEevee) reported from Edmonton, AlbertaTelus internet has created so many problems with my streaming schedule ๐ฉ if things continue like this over the next month or two weโre going to need to switch ISPโs. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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Renato Gandia ๐ต๐ญ๐จ๐ฆ๐ณ๏ธโ๐ (@RenatoGandia) reported from Edmonton, AlbertaReally excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you donโt give explanation? Or provide acceptable solutions?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TheDadalorian (@BigSexy9216) reported@DaveEDanna Man! That is crazy! We, on a good day get 35-40 Mbps download, but we are in Canada with Telus, and they are a terrible provider.
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you
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Palestine Will Thrive ๐ชถ (@FryBreadFreak) reportedsometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero
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MindDrift Daily (@minddriftdaily) reported15/ So where do we land? I actually agree more than we disagree. The GOOD: โ 5G infrastructure is world-class and genuinely transforming industry โ Prices have dropped significantly since 2020 โ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: โ Still an oligopoly with too much pricing power โ Debt-laden companies cutting jobs, not creating them โ Rural and Indigenous connectivity gap is a national shame โ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy
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Chris Vander Doelen (@winstarvander) reportedI've tried all the carriers and this one is the best deal. It's the lowest-tier of the Telus system; I've been on it for five years with no issues whatsoever.
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Sandilou2u (@sandilou2u) reported@jodyvance @TELUS 1-888-811-2323. Telus is awful, but I get best results by calling. And check your bill, too. Because that's often wrong.
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TELUS Support (@TELUSsupport) reported@VincentDynamo You can utilize the online team member chat service via your parents TELUS app. If the agent is not able to perform the transfer from post paid to pre paid via the online chat they will arrange for a team member to call you directly.
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Frenzi ๐บ๐จ๐ฆ๐บ (@MissTrulie) reported@OscarGrouchAjax @TELUSsupport I am having this exact same issue and I am in Toronto. Time zone is showing Halifax as well. So this Telus issue that needs to be looked at. If I put auto time zone on it reverts back to Halifax. This started today. Please have someone check into this.
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Emmanuel Richie (@emmanuel_r90) reported@Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Alan Errington (@AlanErrington) reported@arnesalvesen Yes, optic on telus. Itโs been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?