Telus outages and service status in Edmonton, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Sep 2, 5:21 PM EDT.
- Internet (71%)
- E-mail (7%)
- Total Blackout (7%)
- Wi-fi (7%)
- TV (7%)
The latest reports from users having issues in Edmonton come from postal codes T5T , T5X , T6W , T5H , T6T , T6X , T5K and T5M .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
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Internet | 2 days ago |
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Edmonton
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Internet | 3 days ago |
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Edmonton
|
Internet | 4 days ago |
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Edmonton
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Internet | 5 days ago |
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Edmonton
|
Internet | 6 days ago |
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Edmonton
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14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada π¨π¦ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Ricky Mitchell π¨π¦ (@mitchell_ricky) reported from Edmonton, AlbertaAnyone elses @TELUS internet down in West Edmonton?
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Unacceptable Chinese Gordon π¨π»π§π»ββοΈππ»π¦»π» (@CggGordon) reported from Edmonton, AlbertaRidiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me aβ¦
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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***** (@WillyGrant) reported from Edmonton, AlbertaIβm paying for a service from @Shawhelp that Iβm not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and Iβm offered 14 days. Why would you continue to charge me for a service Iβm not receiving? @TELUS Iβd like to switch.
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Aman Birdi (@amanbirdi) reported from Fort Saskatchewan, Alberta@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
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Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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βππππ πΌπππ€ππππ₯π (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I still canβt access. 2 days on the phone and still not help. #horrible #worstserviceever
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Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta@EdmFootballTeam @TELUS βItβs all how you look at it, weβre either short 5 yards for a 1st down or we only need 5 yards to keep the chains movingβ
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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Westview Legend π¨π¦ (@flyin_oryan) reported from Edmonton, Alberta@JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.
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Cam. Aka Bawse πΊπ¦ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as Iβm sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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MΓ±so (@mnsomusic) reported from Edmonton, AlbertaTelus is Garbage, still not as bad as Rogers tho. Theyβve been on the curb.
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Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, AlbertaDon't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service π³ good times, not.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Onashi Gitsune (@OnashiGitsune) reported@bears_aware @VoteCanadaCom @TELUS Rogers does it too. I chased a stinkard who was dropping flyers on the floor and knocking on our doors. They pay landlords to give them a key to our maiboxes so they can stuff them with ****. Plus they robocall several times per week from different numbers.
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Del (@FullScopeWelds) reported@BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.
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SpellsSoBad (@NoGrammer) reported@conorsvan1 If you have Telus internet that's on you for being an idiot.
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Brian π¨π¦ πΊπΈ (@meinherz7777) reported@Frid45 Yea buy some Canadian Tire? Or if you're able buy Bombardier Challenger Jet. Support Cameco by getting your very own ton of Uranium. Better yet sign up for a 2 year cell plan with Telus, wont work in Europe but who cares if it means helping 'elbows up' idiots with their ridiculous virtuous posts
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Acinnad Turneer (@ATurneer54354) reported@TELUS Wow! Where was this over a year ago. I lost a number and you guys got to share a three dollar donut. No Dms in person meeting I can go to Prince George. I wasted 3 + hrs on the phone and lose my number because of Telus. Roger never received it basically from Telus and money lost.
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TakeAstan (@TakeAstanned) reported@mike00617140414 @VoteCanadaCom Telus from the top down is being infiltrated by these retards.
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Unacceptable Andrew Scheelar (@andrewscheelar) reported@govt_corrupt Signed up to new internet provider after Rogers made Shaw turn to **** and it was included in the price. They're just giving cable away now (really it's just a Telus locked android box and "cable" and internet are the same physical wire and digital signals now anyway, it's all the same now) But if it cost anything we wouldn't have gotten it.
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Felonia VonPantsuit (@vonpantsuit) reported@VanRothnRoll @BrettBitches Life's gonna get tough when I ditch my email and my bank/facebook/x/telus can no longer 'send a code to my email' to complete my login, or send me my bill. I have fking passwords for a REASON!
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Clayton (@phinx404) reported@RSHFarms @TELUS @TELUSsupport Can trade you 5g/5g+ with full bars that gives you no internet errors everyday. No matter if iPhone or android
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l0wk3y (@L0wk3yC) reported@EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit