Telus Outage Report in Edmonton, Alberta
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The latest reports from users having issues in Edmonton come from postal codes T6L, T5T, T6W, T6X, T6T, T6P, T5M and T5L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
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CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
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Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Jacquelyn Reynolds
(@buoyantbabe) reported
from
Edmonton, Alberta
So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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Tyler Majeau 🏳️🌈
(@MajeauTyler) reported
from
Edmonton, Alberta
If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli
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Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John Ross
(@Johnkelsey1989) reported
@RogersHelps Until you invest in your system..there will always be problems Time to give telus a chance Crtc has to block these monopolies We have no choice..but to accept the most expensive cell phone networks in the world
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Amanda MacFarlane
(@Amandieemac) reported
@effed_urmum Hey! I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)
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Rodney Marois
(@patchcollecter) reported
any one on Telus Network???
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Jacob Surell🇨🇦
(@JacobSurell) reported
@xoxmaraj @thereaaaldd Koodo is to telus what fido is to Rogers ... been with koodo for 10+ years not one issue
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Dubecks Typo Emporium
(@AeonBith) reported
@NikaDragomira @mynamesnotgordy I actually have 5g service from Telus today, first day I've noticed. It's was never down,
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AJohn
(@theoriginal87) reported
@RogersHelps So I assume you'll be covering everyones wages of the people who couldn't work today due to your almost 12 HOUR services outage?! I'm currently still with NO service, and I recently switched from Telus. You gotta make this right @Rogers
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ZekeNews
(@ZekeNews) reported
Tick Tock @TELUSsupport !! Just passed the 2 hour wait... call started at 4:34 p.m. - I just need to access my email. Yes, you sent a code so I could get a new password - but you sent it to email I cannot get into!! I have been a #telus member since 1996, service $uck$. @TELUS
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Amanda MacFarlane
(@Amandieemac) reported
@Mcilveen24 @Rogers Hey Dave I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)
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Amanda MacFarlane
(@Amandieemac) reported
@TIFFable Hey Paul I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)
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Bill Oakman
(@billoakman) reported
@RobOakman @TELUS Look into Virgin Internet. They use the Bell network (essentially Vibe) but at a much reduced price. I have been using them for over 2 years. It was even installed by a Bell technician.