Telus Outage Report in Edmonton, Alberta

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sturgeon, Sherwood Park, and St. Albert.

City	Problem Type	Report Time
Edmonton	TV	2 hours ago
Edmonton	Phone	3 hours ago
Edmonton	Wi-fi	1 day ago
Edmonton	Wi-fi	2 days ago
Edmonton	Wi-fi	2 days ago
Edmonton	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  BryanBowen (@2Zero54) reported 8 minutes ago from Edmonton, Alberta

  More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit

• 
  🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported 10 minutes ago from Edmonton, Alberta

  I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

• 
  artman101 (@Artman101a) reported 10 minutes ago from Edmonton, Alberta

  @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

• 
  Celeste (@keatsmom) reported 16 minutes ago from Edmonton, Alberta

  Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔

• 
  Cool Guy (@CoolGuy54682288) reported 18 minutes ago from Edmonton, Alberta

  @TELUS The most advanced phone on the most out-of-date company. No esim support!

• 
  Yamamoto97 (@Stephane774) reported 31 minutes ago from Edmonton, Alberta

  @McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.

• 
  Cool Guy (@CoolGuy54682288) reported 32 minutes ago from Edmonton, Alberta

  @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

• 
  Mike Malowany (@miketheref) reported 34 minutes ago from Edmonton, Alberta

  @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

• 
  Chris LaBossiere (@ChrisLaBossiere) reported 35 minutes ago from Edmonton, Alberta

  After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

• 
  allantaylor (@allantaylor) reported 35 minutes ago from Edmonton, Alberta

  @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

• 
  🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported 43 minutes ago from Edmonton, Alberta

  Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

• 
  CastledwnsDan (@CastledwnsDan) reported 43 minutes ago from Edmonton, Alberta

  At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks

• 
  Cool Guy (@CoolGuy54682288) reported 44 minutes ago from Edmonton, Alberta

  @TELUS @Apple None of the customers is 100% happy because you do not support esim!

• 
  Jacquelyn Reynolds (@buoyantbabe) reported 44 minutes ago from Edmonton, Alberta

  So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move

• 
  BryanBowen (@2Zero54) reported 44 minutes ago from Edmonton, Alberta

  @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

• 
  Liam Leroux (@LiamLeroux42) reported 50 minutes ago from Edmonton, Alberta

  This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃

• 
  pat sasseville (@sass3450) reported 53 minutes ago from Edmonton, Alberta

  @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

• 
  Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported 56 minutes ago from Edmonton, Alberta

  @ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them

• 
  Tyler Majeau 🏳️‍🌈 (@MajeauTyler) reported 59 minutes ago from Edmonton, Alberta

  If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli

• 
  Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported 1 hour ago from Edmonton, Alberta

  @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren Cordeiro (@Wnc096) reported 7 minutes ago

  @jkenney You need to support local. Telus

• 
  Retrorock777 🇨🇦 (@50s_60s_and70s) reported 8 minutes ago

  @LeafSingh @TELUS Agreed. Had them for years, didn’t treat me right so I switched to Rogers and they’ve treated me very well.

• 
  Mike (@yetti_boy) reported 9 minutes ago

  @LeafSingh @TELUS Remember when they laid off a bunch of staff right after receiving a bunch of relief money from the government and the campaign last year? **** bell and their ad campaign

• 
  Chris Smith (@lolcats4242) reported 10 minutes ago

  Damn, Telus just texted me a message telling me to kill myself #BellLetsTalk

• 
  Kevin (@LooseKnocked) reported 10 minutes ago

  @LeafSingh @TELUS Telus Fiber in Alberta, no problems. But I get that each situation is different. Bell sucks though, every time.

• 
  🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported 11 minutes ago from Richmond, British Columbia

  @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

• 
  Randy Paterson (@DrRandyPaterson) reported 12 minutes ago

  The outpouring of support for the people whose homes (and access) along Highway 8 since the November 15 disaster in BC has been heartwarming. #bchydro caught themselves billing the displaced and stopped it. What about #telus? They haven't figured out that there was a disaster.

• 
  Donny Graham (@donnyg1) reported 12 minutes ago

  @Miss_vick_ Crappy customer service from Bell is the reason I switched to Telus years ago. Taken for granted as a customer. Unfortunately stuck with Bell for home phone and satellite as limited options in my area.

• 
  T.Ainsworth (@TAinsworth8) reported 15 minutes ago

  @TELUS @NHLFlames Do you have to be jabbed in order to be at one of your games?? If so then you are nothing but hypocrites talking about "inclusion"How about you support including everyone including the unjabbed in restaruants and corps. How about you start speaking out about that discrimination!

• 
  Andrew John Virtue Dobson (@dobbernation) reported 19 minutes ago

  @glennsumi I do Telus for phone and Cannet for Internet and have never been happier!