Telus outages and service status in Edmonton, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 10, 9:07 AM EDT.
- Internet (69%)
- Wi-fi (15%)
- Total Blackout (8%)
- Phone (8%)
The latest reports from users having issues in Edmonton come from postal codes T5T , T6W , T6L , T5H , T5K , T5W , T6C and T5E .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 2 days ago |
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Edmonton
|
Internet | 3 days ago |
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Edmonton
|
Internet | 5 days ago |
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Edmonton
|
Wi-fi | 9 days ago |
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Edmonton
|
Internet | 15 days ago |
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Edmonton
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Devin Selte (@Devo9911) reported from Fort Saskatchewan, Alberta@TELUS @TELUSsupport Good day, Iโm a Telus customer and would like to know if missed calls show up on your call list on your monthly bill. Thanks!
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Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness youโre customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. Youโre a joke @TELUS
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RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta@McOilers @shaw @TSN_Sports Shaw Iโm assuming. I have TELUS and no issues
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Cam. Aka Bawse ๐บ๐ฆ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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โ๐๐๐๐ ๐ผ๐๐๐ค๐๐๐๐ฅ๐ (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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๐๐๐_๐๐๐๐๐๐๐ก (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnโt work why
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaReally disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time itโs happened in a year. Maybe itโs time to make the switch to @shaw.
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! Itโs just so maddening. $150 a month for SHITTY tv service.
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Vivid Print (@vividprint) reported from Edmonton, AlbertaRather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & Iโve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? Cโmon #telus
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Justin (@justinberubs) reported from Edmonton, Alberta@elks @TELUS โThis team is terrible but at least this box suite is pretty coolโ
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RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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FlocBoutique YEG (@flocboutique) reported from Edmonton, AlbertaLOL @TELUS internet down on #BoxingDay
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Vivid Print (@vividprint) reported from Edmonton, AlbertaAnd honestly @TELUS why does it take six days to repair internet service? Itโs not like weโre in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? Whatโs up?
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโll be up.... get ready. ๐
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Smith (@PeterSm40707601) reported@policytensor @Tasnimnews_EN (1 of 2) I don't know but my hunch is that the US Gov't issued a blocking order to my service provider, Telus, (apparently a Canadian-owned firm that does not operate in the US) and it obeyed. During the 1962 Cuban missile crisis, there was a standoff between the US and Canada
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JayUpNorth82 (@Jayupnorth1982) reported@BenRabidoux Telus also sucks nuts
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Rhonda Shimes โจ (@Simyfy) reportedBell is honestly terrible. I switched from TELUS after 10 years and the service from Bell makes me regret switching. They charged a payment from my acct without authorization
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Pierre Poilievre can't get his security clearance! (@IAMSMRT1) reported@wealthmoose I'd do this in crayon if that would help. This is called a business deal. Google it, it happens all the time. ie: Bell and Telus and Rogers each use the others network as it saves them $ so they don't have to build an entire network saving them $. You seem ignorant of business.
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Katie Rago (@Bossmanrago) reported@TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!
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Scott Patterson (@skibumbc) reportedDefund Rogers! Rogers cancelled the only sports radio station in Vancouver. Why do they get to keep their name on the arena? Defund Rogers. If they donโt want to support Canuck fans with news, move along. Hello Telus?
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Steve McDowall (@SteveMcDowall10) reported@bigdaddybustard @DannyAustin_9 Done , cancelled Rogers and got Telus. When they asked why I was cancelling, I went off on the poor guy on the phone..
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Dlakes (@dlakes_fx) reported@LerikLord @jamajama711 @MkoTheComedian Can you help with telus
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David (Los Petroleros) (@dr_w83) reported@stevezieskidoo @OhNoNotPatrick Me either! And yet, telus reps are routinely knocking on my ****
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Dean Skoreyko (@bcbluecon) reportedIt turns out the two days before the Summerland fire, the Penticton city council demanded Rogers and Telus to update the horrible cell phone coverage. Neither the Eby or Carney govts even bothered to respond. Now thereโs 12,000 Summerland residents in Penticton trying to get information on the fire and power outage and evacuation. Thereโs a massive bottleneck now and getting service is intermittent, at best. Where are the temporary cell towers? Total govt incompetence and mismanagement of the entire situation.