Telus outages and service status in Edmonton, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Edmonton, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received May 20, 6:17 AM EDT.
- Internet (52%)
- Phone (19%)
- TV (16%)
- Wi-fi (10%)
- Total Blackout (3%)
The latest reports from users having issues in Edmonton come from postal codes T6L , T6W , T5Y , T5X , T5T , T5H , T6M and T6R .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 14 hours ago |
|
Edmonton
|
TV | 2 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Wi-fi | 6 days ago |
|
Edmonton
|
Wi-fi | 7 days ago |
|
St. Albert
|
TV | 7 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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Vivid Print (@vividprint) reported from Edmonton, AlbertaAnd honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
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Julia (@julial04) reported from Edmonton, AlbertaI think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈
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Vivid Print (@vividprint) reported from Edmonton, AlbertaRather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
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Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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FlocBoutique YEG (@flocboutique) reported from Edmonton, AlbertaLOL @TELUS internet down on #BoxingDay
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Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Reluctant Writer (@Kalebfenoir) reported from Edmonton, AlbertaSeems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
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Erin Danforth (@eenied) reported from Edmonton, Alberta@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Chris (@patsnation0917) reported from Edmonton, AlbertaHey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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Just Cam. (@DatBawse) reported from Edmonton, AlbertaWhy ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Cory (@CoryCVC) reported from Edmonton, AlbertaHey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
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Chris Dingman (@dingdish) reported from Edmonton, Alberta@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta@TELUSsupport Not happy with you Telus. You are losing my support fast.
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tamera Firman Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reportedTELUS is using AI to make their offshore customer service sound "Canadian". Evan remains a dirtbag.
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Wiredpilot (@Wiredpilot) reported@JsonBasedman Buy some Telus stock and stop being poor.
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Evar Orbus and His Galactic ****-Wailers (@JizzWailers) reported@PeterMeiszner @BoVanston @TELUS Nobody wants this, **** off
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The Tusken Senator (@arobill3) reported@VanCityVice @Emily_Lowan We’re saying that instead of addressing any of the issues you crudely describe as noise (homelessness, opioid epidemic, wealth inequality) the gov is fast tracking projects for Telus that don’t do **** for the community.
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World Design Hub (@worlddesignhub) reportedCanada is doubling down on sovereign AI infrastructure. Following the sell-out of their first AI Factory, TELUS and the Canadian government are building three new state-of-the-art facilities in BC.
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Jackie Seidel, PhD (@JackieSeidel1) reportedthe background. He said so many people in the call centre were sick with COVID infections. And at work. Does that sound like good working conditions respecting quality of life. Never mind nonhuman life. TELUS exists to make profit. That’s all.
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LA (@trying2help) reported@The_Brian_Life Canada needs its own in house CDN ownedcAI data centre. Telus is a reasonable candidate Having two downtown Vancouver - why? MT Pleasant is very close . Water is an issue and noise concerns - huge
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Zoe (@zosyrai) reported@jedgar my bad, i had a preconceived notion with Telus be my the one to build a data center. It’s like hearing T-Mobile building AWS or AT&T building GCP. What’s the reliability of Telus data center like?
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Isaiah Ojo (@isaiah_ojogigs) reported@risen_millenial @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location
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Oh Boy It's Kale (@OhBoyItsKale) reported@LXXXIVMJW @Emily_Lowan Well telus reported 525 for these 3 sites. These jobs will include technicians, operators, engineers, managers and support roles like security