Telus outages and service status in Edmonton, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 28, 11:35 PM EDT.
- Internet (50%)
- Phone (18%)
- Wi-fi (14%)
- TV (14%)
- Total Blackout (5%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5T , T6L , T5Y , T6M , T5E and T6R .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 3 days ago |
|
Sherwood Park
|
Internet | 3 days ago |
|
Edmonton
|
Internet | 4 days ago |
|
St. Albert
|
Phone | 8 days ago |
|
Edmonton
|
Internet | 8 days ago |
|
Edmonton
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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βππππ πΌπππ€ππππ₯π (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, Iβve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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***** (@WillyGrant) reported from Edmonton, AlbertaIβm paying for a service from @Shawhelp that Iβm not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and Iβm offered 14 days. Why would you continue to charge me for a service Iβm not receiving? @TELUS Iβd like to switch.
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Evie (@EvieNightstar) reported from Edmonton, Alberta@TinDizzy Telus just isnβt good in really old buildings. We switched to Shaw and have zero issues now.
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Why doesnβt #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
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π π§ Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as Iβm sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I still canβt access. 2 days on the phone and still not help. #horrible #worstserviceever
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Jigga (@yegnav) reported from Edmonton, Alberta@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Candace Elliott (@CandaceElliott) reported from Edmonton, AlbertaSo many dropped cell calls and no service sometimes in the city from @telus� Does 5G suck right now? #yeg #cellservice #telus
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, AlbertaDon't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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πππ_πππππππ‘ (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesnβt work why
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Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! Itβs Telus Wi-Fi and Telus TV!
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πππ_πππππππ‘ (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesnβt work why
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Debbie W (@debs_wolf) reported from Edmonton, Alberta@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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charbroiled gargoyle π (@newmusicmichael) reported from Edmonton, AlbertaAnd the only way we can change things is with $$$. Iβm slowly working on detangling myself from using any Telus services. I canβt support this company any longer.
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Meggster π¨π¦ (@BcMeggster) reported@VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.
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Dr Bud Prizeman (@RobertMutis1) reported@jodyvance @TELUS Itβs crappy equipment. The digital boxes are total junk. Weβve had to replace ours twice due to a variety of issues.
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Kathy Steffich Wells (@kittybunbun4) reported@jodyvance @TELUS I hate Telus, they are just the worst in customer service or lack of it. I am with Rodgers and they are great.
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Nuck Chorris (@ofclanmcLeod) reported@jodyvance @TELUS My service went up 100% after my recent contract expired. And the wifi is terrible. #telussucks
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Ethan (@hockeyethan4) reported@ChicomVassalCan @VanIsleInvestor agreed but i would like for there to be more competition to drive prices down. telus rogers etc do **** while literally being a monopoly. total joke
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TIPOE (@Zecco9999) reported@VanIsleInvestor Disagree, Telus service has deteriorated materially. People are actually going back to Shaw(ROGERS) in my neck of the woods.Their most impressive stat is they sponsor the WHITECAPS!
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MedHatRingCrew (@MedHatCrew1) reportedReally frustrating when @TELUSsupport @TELUS canβt give you a straight answer. βServices are possible down in your areas as Barhead Alberta is having an outage. You will get daily texts. Donβt fall back.β Donβt call back so just take my money but donβt call and ask why
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Chuck McKinnon (@chuckmckinnon) reported@JamesMac_Fit I scrapped my Telus router for Unifi gear. Created a separate WiFi network for the kids' devices, which shuts off a couple of hours before bedtime. Content filters at the router, not on devices. We collected their devices when the network dropped, and I read to them every night.
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Carnivorous Vegan (@ZoeyFeldman) reported@MelissaLMRogers @JasminLaine_ @TELUSsupport Public Mobile is owned by Telus and uses the same network but is much cheaper. If you own your phone it is a better option. $40 a month gets you a lot of data. They have family plans as well.
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TELUS Support (@TELUSsupport) reported@bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?