Telus outages and service status in Edmonton, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
The most common problems reported in this area mention Internet, Phone, and TV.
The most recent signal from this area was received May 11, 12:18 AM EDT.

Internet (58%)
Phone (19%)
TV (15%)
E-mail (4%)
Wi-fi (4%)

The latest reports from users having issues in Edmonton come from postal codes T6L , T6W , T5T , T5Y , T5X , T6M , T6X and T5H .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 11, 4:00 AM EDT	0	0
May 11, 4:20 AM EDT	0	0
May 11, 4:40 AM EDT	0	0
May 11, 5:00 AM EDT	0	0
May 11, 5:20 AM EDT	0	0
May 11, 5:40 AM EDT	0	0
May 11, 6:00 AM EDT	0	0
May 11, 6:20 AM EDT	0	0
May 11, 6:40 AM EDT	0	0
May 11, 7:00 AM EDT	0	0
May 11, 7:20 AM EDT	0	0
May 11, 7:40 AM EDT	0	0
May 11, 8:00 AM EDT	0	0
May 11, 8:20 AM EDT	0	0
May 11, 8:40 AM EDT	0	0
May 11, 9:00 AM EDT	0	0
May 11, 9:20 AM EDT	0	0
May 11, 9:40 AM EDT	0	0
May 11, 10:00 AM EDT	0	0
May 11, 10:20 AM EDT	0	0
May 11, 10:40 AM EDT	0	0
May 11, 11:00 AM EDT	0	0
May 11, 11:20 AM EDT	0	0
May 11, 11:40 AM EDT	0	0
May 11, 12:00 PM EDT	0	0
May 11, 12:20 PM EDT	0	0
May 11, 12:40 PM EDT	0	0
May 11, 1:00 PM EDT	0	0
May 11, 1:20 PM EDT	0	0
May 11, 1:40 PM EDT	0	0
May 11, 2:00 PM EDT	0	0
May 11, 2:20 PM EDT	0	0
May 11, 2:40 PM EDT	0	0
May 11, 3:00 PM EDT	0	0
May 11, 3:20 PM EDT	0	0
May 11, 3:40 PM EDT	0	0
May 11, 4:00 PM EDT	0	0
May 11, 4:20 PM EDT	0	0
May 11, 4:40 PM EDT	0	0
May 11, 5:00 PM EDT	0	0
May 11, 5:20 PM EDT	0	0
May 11, 5:40 PM EDT	0	0
May 11, 6:00 PM EDT	0	0
May 11, 6:20 PM EDT	0	0
May 11, 6:40 PM EDT	0	0
May 11, 7:00 PM EDT	0	0
May 11, 7:20 PM EDT	0	0
May 11, 7:40 PM EDT	0	0
May 11, 8:00 PM EDT	0	0
May 11, 8:20 PM EDT	0	0
May 11, 8:40 PM EDT	0	0
May 11, 9:00 PM EDT	0	0
May 11, 9:20 PM EDT	0	0
May 11, 9:40 PM EDT	0	0
May 11, 10:00 PM EDT	0	0
May 11, 10:20 PM EDT	0	0
May 11, 10:40 PM EDT	0	0
May 11, 11:00 PM EDT	0	0
May 11, 11:20 PM EDT	0	0
May 11, 11:40 PM EDT	0	0
May 12, 12:00 AM EDT	0	0
May 12, 12:20 AM EDT	0	0
May 12, 12:40 AM EDT	0	0
May 12, 1:00 AM EDT	0	0
May 12, 1:20 AM EDT	0	0
May 12, 1:40 AM EDT	0	0
May 12, 2:00 AM EDT	0	0
May 12, 2:20 AM EDT	0	0
May 12, 2:40 AM EDT	0	0
May 12, 3:00 AM EDT	0	0
May 12, 3:20 AM EDT	0	0
May 12, 3:40 AM EDT	0	0
May 12, 4:00 AM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Telus outage reports came from the following cities: St. Albert, Edmonton, Sherwood Park, and Sturgeon.

City	Problem Type	Report Time
St. Albert	TV	1 day ago
Edmonton	Internet	2 days ago
Edmonton	Internet	6 days ago
Edmonton	Internet	7 days ago
Edmonton	Internet	9 days ago
Edmonton	Phone	9 days ago

Nearby cities with recent reports

St. Albert

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

***** (@WillyGrant) reported 53 seconds ago from Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
Dwayne Nemlander (@biggbusdriver) reported 1 minute ago from Edmonton, Alberta
@m_belenky @TELUS There’s a outage in western Canada
East meets West (@KeeperOfSheep) reported 4 minutes ago from Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
Just Cam. (@DatBawse) reported 8 minutes ago from Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
MEHAK GILL (@MehakGill123) reported 10 minutes ago from Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
Vivid Print (@vividprint) reported 14 minutes ago from Edmonton, Alberta
And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
Chris (@patsnation0917) reported 14 minutes ago from Edmonton, Alberta
Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 15 minutes ago from Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 16 minutes ago from Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
Candace Elliott (@CandaceElliott) reported 21 minutes ago from Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
Windshield Edmonton (Phil) (@YEGwindshield) reported 39 minutes ago from Edmonton, Alberta
@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
Mary-Helen Clark (@MHClark2617) reported 40 minutes ago from Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
Yvette Gillam (@YvetteGillam) reported 41 minutes ago from Edmonton, Alberta
@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
charbroiled gargoyle 🚠 (@newmusicmichael) reported 42 minutes ago from Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
Eevee (@JustCallMeEevee) reported 48 minutes ago from Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
Steve P (@starchoice) reported 50 minutes ago from Edmonton, Alberta
@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
socially_awkward (@David_Yeh) reported 52 minutes ago from Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
Debbie W (@debs_wolf) reported 54 minutes ago from Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
Jon G. (@WhiplashHimself) reported 58 minutes ago from Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
East meets West (@KeeperOfSheep) reported 59 minutes ago from Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Rad3k (@radekrybs) reported 7 minutes ago
@EvanLSolomon Is this the same Telus that built the prescribeIT thing that is being wound down? Why give them more money? Give it to young engineers who aren’t bound by lame corporate handcuffs
Isaiah Ojo (@isaiah_ojogigs) reported 12 minutes ago
@Direxzee @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location
Scott Trustworthy Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 13 minutes ago
"Our gay doctor would surely have told Scott why he's 9998. He's gay and he gave us his word." - #Steam Canada, #Telus If your... even your own sole ******* church never met Satan expect no jealousy from me
Nick (@sharpie_360) reported 15 minutes ago
Telus has some ******* nerve charging the prices they do to join a network that has zero service. We desperately need some real competition for these jerkoffs
kiwwy20 (@kiwwy20) reported 15 minutes ago
@onesoccer @TELUS Big trouble if the boy makes it
seb (@SebsShoes) reported 15 minutes ago
@Tablesalt13 Telus customer service: [English accent] "Hello, what you are wanting for help today?"
Wise Guys Liquor (@WiseGuysLiqzier) reported 15 minutes ago
Telus will Do anything except employ Canadians for Customer Service
Tegu breaking news. (@tegufy_news) reported 16 minutes ago
A fibre cut has left Telus customers in several northern B.C. communities without internet, TV, home phone, and wireless services. The outage, affecting areas such as Masset and Prince Rupert, is due to vandalism, according to Telus. The company has not yet provided an estimated time of repair.
Earnings Prism (@earnings_prism) reported 18 minutes ago
TELUS Corp reports Q1 2026 total Operating revenues of $5.013 billion, a decline of 1% y/y. Key highlights include a 1% growth in Consolidated Service Revenue, 262,000 customer growth, 12,000 mobile phone, 229,000 connected device, and 21,000 internet customer net additions.
Bud (@Budwiser620) reported 19 minutes ago
@MarkJCarney Telus stock is way down, is this just another financial bailout?