Telus Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T6R, T6L, T5L, T6H, T5J and T5E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
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 Edmonton |
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| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
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| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Katy Mackay
(@KatyMackay) reported
from
Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Cameron Young
(@CameronJY71) reported
from
Edmonton, Alberta
Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Justin
(@justinberubs) reported
from
Edmonton, Alberta
@elks @TELUS “This team is terrible but at least this box suite is pretty cool”
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Just Cam.
(@DatBawse) reported
from
Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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Can someone help me open this jar?
(@irobox_Cap) reported
from
Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!!
(@CggGordon) reported
from
Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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Eileen Hoyland
(@Leenerrr) reported
from
Edmonton, Alberta
Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Debbie W
(@debs_wolf) reported
from
Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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S Gee
(@GahertySandra) reported
from
Edmonton, Alberta
Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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RIO.J
(@TinZhanV) reported
@TELUS Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.
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Eliana Bray
(@ZWineNinja) reported
from
West Bench, British Columbia
@vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)
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The Werewolf
(@TheoWerewolf) reported
@FidoSolutions Telus is green. And no, I'd prefer not to get another phone to fix this because of course, there's no way to know if it will work until I actually get the phone and try it. Very expensive experiment given the surreal pricing Fido has for phones.
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RIO.J
(@TinZhanV) reported
@Tonygeheran @gregobr Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.
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Someguy
(@StrathmoreKid) reported
@dezzymay22 @daled_Impact You should be able to phone your service provider, telus, bell, Rogers, and they should be able to block those calls.
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Vitor Westman 🇧🇷🇦🇹🇨🇦
(@vwmannn) reported
@vania_pacheco Is the quality of their TV service that bad? What happened? #Telus
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E-Comm 9-1-1
(@EComm911_info) reported
.@TELUS advises that cell service has now been restored in @fortstjohn. Thank you. #911BC
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Pixelpump 🏴 *NOW WITH 5G
(@pixelpump) reported
Is @telus fiber down all over Vernon BC?
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Trevor Pott(◢◤);
(@cakeis_not_alie) reported
I wish @Telus had a way for customers to nominate individual employees for being exceptional. I'm not fond of Telus as a company, but there are several @TELUSsupport people I've interacted with this year who consistently went above and beyond. Bad company, but some GREAT people.
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Jess 🦇
(@Jessbare_) reported
do i have to seduce a telus man off the street to fix my wifi or is there a number you can call??