Telus Outage Report in Edmonton, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5T, T5Z, T6R, T5Y, T5K and T6L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: St. Albert and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 St. Albert |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
-
Travis Dach
(@travisdach) reported
from
Fort Saskatchewan, Alberta
@CombinePilot44 Switch!!!! Switch now!!!! Made the change to TELUS Fibre and it has never slowed down once in 2 years. And I actually am paying half of what I was with Shaw.
-
Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
-
Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
-
Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
-
Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
-
Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
-
Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
-
Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
-
Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
-
Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
-
Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
-
Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
-
Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
-
artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
-
Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
-
Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
-
LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jess Dueck
(@dueck_jess) reported
@TELUSsupport @TELUS I just need to know when to expect internet, which seems reasonable. We have two people trying to work from home with no internet right now. Can someone please help? We're incurring huge charges by tethering for weeks to our cell phones.
-
🇨🇦barbiedahl🍁
(@snapdragon4561) reported
@MollyJongFast Yes. It’s disgusting. Only thing o can do is get rid of my North America News Package from #Telus because they make me accept Fox with Canadian News and CNN and MSNBC which they make me pay extra for. But Fox included .. **** that.
-
アストラ7
(@chevmaster1) reported
@TELUS @TELUSsupport The video doorbell servers are so slow! Sometimes when the button is pressed I either don't get an alert or live view won't load,if I get an alert.
-
🌴Coconut Fringe Kevy🌾
(@CoconutKevy) reported
@Albertabuck13 @BackhoeSawyer @elonmusk NICE! Yeah, if I could get 25 down I'd be much happier. My cell signal even drops. Telus suggested buying a cell booster. That also would mean for me buying a tower too. We're talking $1K plus to solve their issue of the town's cell tower having too many subscribers.
-
ynch899
(@ynch899) reported
@TELUSsupport hello I was contacted by telus from 13102255 number and I returned the call and got charged international calling to USA by my mobility service provider for calling that number. Is this correct?
-
Caleb Ipswich
(@sonoftheipswich) reported
@TELUS @TELUSsupport I need your service to work equivalent to the amount of money I am paying or I will complain this to CRTC for your crappy TV service
-
River Shannon 🕊️
(@unfoldpractice) reported
"Please book your appointment by March 21, 2022 to transfer to TELUS PureFibre and avoid service disruption." This can't possibly be allowed.
-
Richard Boudreau
(@Caper4Life78) reported
I'm really getting tired of @TELUS calling me this time of night numerous times in the past few months. I think a phone call to @CdnMarketing is in order to file a complaint...
-
Caleb Ipswich
(@sonoftheipswich) reported
@TELUS @TELUSsupport . Or should I just throw your optik tv box on the window because it is really a piece of **** dealing with it everyday. It is a BS trying to watch news and shows only to find out that there is no sound at all despite rebooting as what you advised last time.
-
maria loi
(@marialoi) reported
@TELUSsupport I am waiting for the second call from Telus, for I told him to hang up and stating I will if he didn't so I hung up on a dishonest help service call! Period! Please kindly help! Thank you!