Telus Outage Report in Edmonton, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6L, T6W, T5T, T5Z, T6T, T5E and T5H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (47%)
-
Phone (28%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
-
Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
-
Chris Holmes
(@chrisholmes13) reported
from
Edmonton, Alberta
@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
-
RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
-
Dwayne Nemlander
(@biggbusdriver) reported
from
Edmonton, Alberta
@m_belenky @TELUS There’s a outage in western Canada
-
Evie
(@EvieNightstar) reported
from
Edmonton, Alberta
@TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.
-
Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
-
Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else having Telus internet issues lately in Windermere?
-
Megan cleveland
(@megskc_) reported
from
St. Albert, Alberta
Anyone else with Telus have no service right now
-
Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
-
rmthespian
(@rmthespian) reported
from
St. Albert, Alberta
@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
-
Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
-
Erin Danforth
(@eenied) reported
from
Edmonton, Alberta
@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
-
Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
-
Megan cleveland
(@megskc_) reported
from
St. Albert, Alberta
@craigjesske @TELUS @TELUSsupport No service myself as well
-
Ben Morley
(@Ben_Morley92) reported
from
Edmonton, Alberta
@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
-
ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
-
jewelsb
(@getbent1976) reported
from
Edmonton, Alberta
@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.
-
Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
-
RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
chaoticBells
(@chaoticBells) reported
why is everything slow today @ TELUS/PlayStation
-
Sheldon Boosooboy
(@19Sheldon76) reported
@ziyatong I pretend to be from the company they are calling. In your case, if Telus-Scammer called me, I'd pretend to be an employee from Telus and ask if I can stop by the office to give any information. They hang up after
-
Kathryn Orr
(@kcorr54) reported
Does anyone at @telus watch their horrible commercials? First it was their music service that sang ... I think you're f*ing beautiful over video of a little girl. Now there's a torture movie & a guy begs to know what was done to him, while scratchy music plays. Really awful.
-
Kevin Walls
(@Kwalls16) reported
@TELUSsupport @TELUS your lines are on the ground in my neighborhood, tried calling and got absolutely no where with your awful automated call tree...
-
Rob Swystun
(@RobSwystun) reported
@ziyatong @ARCCollective @TELUS Almost fell for a text scam from "International Package Service" recently.
-
THE ATHLETE ARTIST
(@CarlingJackson) reported
My power is out bc of snow 🇨🇦 so here I am pirating Starbucks wifi outside bc @TELUS sucks 😒. And Starbucks is closed bc of COVID. What a beginning of an end to 2020.
-
Thinking
(@PromotingLife1) reported
Clean plays $ALPP multiple rev streams with drones as the headliner made in USA $BRSC partner with University $MJLB Partnered with TELUS $AMBL battery recycling tech $RLFTF COVID therapeutic final catalyst news could come soon $SGMD cannibas delivery co. emerging from bad Pinks
-
Tim Murphy 🇨🇦 🏳️🌈 👨🚒🍪
(@grouchdiver) reported
@GlenMotz Glen...can you name one telecommunications company that plans to use any Huawei technology to build their 5G network? Just name one...otherwise, who is he "banning" if neither Rogers, Telus nor Bell will no Huawei components (all from Motorola and Ericsson). Dumbass #cdnpoli
-
MetisCaron
(@CaronMetis) reported
You stopped sending me bills without any notice. Thought this issue was resolved back in September when I spoke with one of your reps. But its December and no bill. Is this how you treat your customers of over 20years? Telus is starting to look good. #badservice
-
spider man
(@officertbansk) reported
@TELUS @TELUSsupport please help me out, what can I change or fix, this is not ok