Telus

Telus Outage in Edmonton, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Edmonton, Alberta

Telus Outage Chart in Edmonton, Alberta 12/03/2020 06:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.58% Internet
  • Phone 17.51% Phone
  • Wi-fi 7.88% Wi-fi
  • TV 7.88% TV
  • E-mail 6.35% E-mail
  • Total Blackout 4.81% Total Blackout

Telus Outage Map Near Edmonton, Alberta

The most recent outage reports and issues originated from Edmonton, St. Albert, Sherwood Park and Fort Saskatchewan.

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Telus in Edmonton, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:
  • RoxamosOfficial Roxamos (@RoxamosOfficial) reported from Edmonton, Alberta

    @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

  • iamcsandiford CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • RossFlats Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • sheepleslayer69 Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • newmusicmichael charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • VAHIDAYAN Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

  • David_Yeh socially_awkward (@David_Yeh) reported from Edmonton, Alberta

    Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

  • Madi39 Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta

    Ummmm my tv signal is now lost?!! Wtf Telus

  • tburns34 Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • JMarshyBosco93 Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta

    @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

  • dingdish Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

  • stukehrig Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta

    ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • BanaAyanna ayanna (@BanaAyanna) reported

    whats the best and cheapest phone plan bc i cannot stand these telus prices yall ****

  • windupzed lahabrea fanpage (@windupzed) reported

    wow this is so great i did not get disconnected 10 times already tonight wow so good great service i really reccomend telus

  • marilyn_walls Marilyn Walls (@marilyn_walls) reported

    @tleehumphrey the know the canadian working middle class family has no time to wait on hold for hours to solve problems. CRA, TELUS, etc

  • connectmyaudio Matt Fougere (@connectmyaudio) reported

    I am expecting a big new tv. Should be good to have a nice screen. It sucks and I sort of feel bad @telus has resolved my problem by agreeing to follow through with the tv promotion as the service agreement states. So thank you @telus, because although I am surprised, I like it..

  • FatNerdPoor Methylphenidate HCL (@FatNerdPoor) reported

    @TELUS you have the worst customer service on the planet. Thank god my plan is nearly over. ESAD

  • killerbee2208 Country Boy Logic 🍁🇨🇦🍺 (@killerbee2208) reported

    @TELUS So this is what we get - I think I can live without you service.

  • rrezo24 Rona Rezo (@rrezo24) reported

    @TELUS your cable service is so crappy for four days now. The screen kept on freezing and cutting out. Even your internet signal sucks. Please fix! 😡

  • jeremyJia323 Jeremy (@jeremyJia323) reported

    @Sahamchi @TELUS please go to Bell or virgin for a best customer service! Good luck !

  • MartyFontaine Just a Dad (@MartyFontaine) reported

    @CraveTVHelp why is it that every time I try to watch through my Samsung smart TV I have to sign out and sign in again for it to work? I subscribe through Telus Optik.

  • makelov78882280 raptor4life (@makelov78882280) reported

    @TELUS you guys are horrible. Was on hold for 3 days just to try to talk to someone to get a phone contract. On the third day after holding for 2 hours, manager said they would call me back. He didn’t, I called back, waited for 6 hours. Got someone and took 2 hours to set up.