Telus Outage Report in Edmonton, Alberta

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sturgeon, Sherwood Park, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	4 days ago
Edmonton	E-mail	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Phone	5 days ago
Edmonton	TV	5 days ago
Edmonton	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  rmthespian (@rmthespian) reported 2 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  Roxamos (@RoxamosOfficial) reported 4 minutes ago from Edmonton, Alberta

  @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

• 
  Megan cleveland (@megskc_) reported 7 minutes ago from St. Albert, Alberta

  @craigjesske @TELUS @TELUSsupport No service myself as well

• 
  Eevee (@JustCallMeEevee) reported 11 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

• 
  Eevee (@JustCallMeEevee) reported 12 minutes ago from Edmonton, Alberta

  Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

• 
  Erin Danforth (@eenied) reported 18 minutes ago from Edmonton, Alberta

  @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

• 
  Chris Holmes (@chrisholmes13) reported 18 minutes ago from Edmonton, Alberta

  @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

• 
  Monika Social (@MonikaSocialYeg) reported 21 minutes ago from Edmonton, Alberta

  Anyone else having Telus internet issues lately in Windermere?

• 
  jewelsb (@getbent1976) reported 25 minutes ago from Edmonton, Alberta

  @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

• 
  Ben Morley (@Ben_Morley92) reported 32 minutes ago from Edmonton, Alberta

  @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

• 
  Face Ginch (Jö) (@joeywants) reported 35 minutes ago from Edmonton, Alberta

  @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

• 
  Steve P (@starchoice) reported 35 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  Dwayne Nemlander (@biggbusdriver) reported 38 minutes ago from Edmonton, Alberta

  @m_belenky @TELUS There’s a outage in western Canada

• 
  Eevee (@JustCallMeEevee) reported 40 minutes ago from Edmonton, Alberta

  @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 42 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Megan cleveland (@megskc_) reported 49 minutes ago from St. Albert, Alberta

  Anyone else with Telus have no service right now

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 52 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  ChazNYEG (@ChazNyeg) reported 52 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  RinkRatt 37-25-9 (@Harpe97) reported 55 minutes ago from Edmonton, Alberta

  @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

• 
  RinkRatt 37-25-9 (@Harpe97) reported 59 minutes ago from Edmonton, Alberta

  @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SweetMcKeith (@sweet_k84) reported 4 minutes ago

  Stupid Telus box lost all my recordings! How am I gonna watch the 90 day fiancé tell all now?! 😭

• 
  Mamiya Man 📷 🇨🇦 (@theMamiyaMan) reported 4 minutes ago

  @DanLacelle @Qualifyfor @1xEdwards Lately I've been getting calls from unknown numbers (direct to voice mail) that sound like other people's vm id's. I'd call Telus but their tech support is brutal.

• 
  Gurpreet Sandhu (@sang2747) reported 5 minutes ago

  @TELUS Telus is running scam in name of home services. The pushy salesman called, I refused the services never activated, got bill for services i never authorize to activate for 2 months.Isn’t it a scam?

• 
  sbknapp (@sbknapp) reported 6 minutes ago

  @elks @TELUS Nice try brotha. Now you is going down.

• 
  ᴊᴀɴᴄᴇᴇ (@DiscountClown_) reported 11 minutes ago

  TELUS FIX YOUR DAMN WIFI I CANNOT DEAL WITH THIS SHXT. 🤬

• 
  Dr. Michael Verbora (@mverbora) reported 12 minutes ago

  Every EMR @TELUS touches ends up being plagued by bugs, becomes slow, or doesn't work. @inputhealth today not working

• 
  M-C Hackemann (@m_chackemann) reported 13 minutes ago

  @CofRedCentral Telus too! It's like they are really all on the same bad connection! 😤

• 
  Rose (@Nuratikahrose) reported 14 minutes ago

  Hello @PDRMsia, one of your men in Jln Gombak stopped my Palestinian friend & his dad on a roadblock & asked money! Polis apa macam ni perangai tak telus?? Such a fraud, even led them to settle the issue through bribery??

• 
  🇨🇦🍊✌🌈 N of 49th Proud radical lefty❤💪 (@LauriePalmer3) reported 17 minutes ago

  Am I the only freaking idiot that can't navigate the mysaskhealth record account set up so I can get my qr code for proof of vax? And why is it telus health services that runs the site. 🤯😠

• 
  Jamie 'Jim' Ruby (@jimjamjuggles) reported 18 minutes ago

  @jellybeanrowse @PeterCBC Telus Health manage that system. Outside of EH/Meditechs network.