Telus outages and service status in Edmonton, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Edmonton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 7, 5:14 PM EDT.
- Internet (67%)
- Wi-fi (17%)
- Total Blackout (8%)
- Phone (8%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5H , T5T , T5K , T5W , T6L , T6C and T5E .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 14 hours ago |
|
Edmonton
|
Wi-fi | 5 days ago |
|
Edmonton
|
Internet | 10 days ago |
|
Edmonton
|
Internet | 12 days ago |
|
Edmonton
|
Total Blackout | 13 days ago |
|
Edmonton
|
Wi-fi | 14 days ago |
Community Discussion
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Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaCan any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Erin Danforth (@eenied) reported from Edmonton, Alberta@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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***** (@WillyGrant) reported from Edmonton, AlbertaI’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Loreen Wilson (@gidsmomp) reported from Edmonton, AlbertaWhat is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!
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Aman Birdi (@amanbirdi) reported from Fort Saskatchewan, Alberta@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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Devin Selte (@Devo9911) reported from Fort Saskatchewan, Alberta@TELUS @TELUSsupport Good day, I’m a Telus customer and would like to know if missed calls show up on your call list on your monthly bill. Thanks!
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone else having Telus internet issues lately in Windermere?
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Eevee (@JustCallMeEevee) reported from Edmonton, Alberta@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
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M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Syd Perkins (@sydthesquider) reported from Edmonton, AlbertaUnable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Broke Toshi (@btoshi25) reportedthere was a house party or something going on when the service was cancelled, totally unprofessional as ever with these bastards @Telus everyone is glad to be gone though 👋
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Mike Brennan (@MikeBre58407055) reported@MPelletierCIO @BNNBloomberg Telus should worry less about selling non-core assets and more about minimal, basic customer service. As a client I'm appalled, they never answer the phone. Farming your customer service out to third world countries is pathetic, Telus deserves to keep imploding.
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Johan N. (@rk8215) reported@wliang is bullish on $AMPG and for a very good reason. Apart of partnership with $NVDA, they have the most insane customer base for $140M market cap: $AMZN, $IBM, NASA, Nvidia, Google + pretty much all the defense primes and US goverment. Amplitech has exposure to O-RAN, AI-RAN, Defense, Space, Satcom and quantum computing. Just to give you few reasons why I like Amplitech: 1. Over $118M in signed LOIs converting to POs 2. Gross margins 33% → 48% in one year 3. Guiding over $50M revenue FY26, only 2.4x forward P/S 4. 10M stock buyback authorized, ATM killed 5. Supplies Telus $66B network buildout 6. Only American O-RAN-certified 64T64R radio 7. Only US maker of 4K cryo LNAs for quantum 8. Only US-listed O-RAN pure play 9. C-UAS and defense pipeline forming 10. Member of AI-RAN Alliance
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Neil (@neil_ndbress) reported@MPelletierCIO Try phoning Telus Why would anybody invest in a phone company that doesn't answer its phones. Customer services hasn't improved since the AGT days
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T Bell (@BellTerryNEBC) reported@Derricktgoat @PaulB527811000 I can’t see Elon being stupid enough to help his competition . Telestat is likely about to be bought by Space ex . Carney & his pal get rich. Rogers/Bell/Telus get to modernize Spacex gets all of Canadas wifi comms. Win win win, except for the billions Telestat already got
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Dave McCarthy (@DaveAMcCarthy) reportedWhen @TELUS sends out customer service surveys, the subject line of the email should be: “SURVEY - Telus about it”.
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Joan (@aSpottedJoan) reportedOh for crying out loud! I only watch one channel on @TELUS Optik TV and that channel has been cutting in and out for 2 days. Can you please fix your @CTV feed? Trying to watch @YourMorning is super frustrating.
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sub_commandante (@SCommandante) reported@business I will never use Telus again .
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Mark Lines (@chooseyourwow) reportedI can't remember who said that the only free lunch is diversification, but even though I got my *** kicked with Telus $T.TO today still made some bank with some of my anchors $GWO and $POW. Some of my holdings have gone up 3x what I am down in Telus so perspective helps. Keep calm and invest anon
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Ebukanson Richard (@ebukaTheJury) reported@Kingada20 Looking to transition from Telus into project Lizard on Handshake can anyone help me out abeg 🙏