Telus outages and service status in Edmonton, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 9, 7:56 PM EDT.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T6T , T5Z and T5R .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 2 days ago |
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Edmonton
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Internet | 12 days ago |
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Edmonton
|
Internet | 17 days ago |
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Edmonton
|
Phone | 17 days ago |
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Edmonton
|
Internet | 25 days ago |
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Edmonton
|
Wi-fi | 27 days ago |
Community Discussion
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Telus Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
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East meets West (@KeeperOfSheep) reported from Edmonton, AlbertaI stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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Vivid Print (@vividprint) reported from Edmonton, AlbertaRather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
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Erin Danforth (@eenied) reported from Edmonton, Alberta@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Justin (@justinberubs) reported from Edmonton, Alberta@elks @TELUS “This team is terrible but at least this box suite is pretty cool”
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, AlbertaTread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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socially_awkward (@David_Yeh) reported from Edmonton, AlbertaTelus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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Chris (@patsnation0917) reported from Edmonton, AlbertaHas anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
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MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Ken reddekopp (@kgredd) reported from Edmonton, Alberta@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaReally disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LandSharkArtz🇨🇦🇨🇳 (@DabiHawksTuah) reported@Gnoc290438 @XfinitySupport Omfg they actually suck so bad I’m starting to miss Telus😭😭😭😭😭😭😭
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M.A. - "Losers always whine about their best" (@LayThemBare) reportedHave any of the ISP like Bell or telus spoken against c-22? Or are they onboard with the digital tyranny? Asking because I am going to outright cancel my entire service and go with an VOIP home phone and smoke signals for encryption
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Playoff-Jim (@DiabloPick) reported@wyattd09 @TELUS @Rogers Big mistake they are a **** company
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oddity (@Pr0_0ddity) reported@MyHockeyBurner @Sportsnet650 telus sucks *** with customer support and their servers get fucky real fast just as a heads up :,)
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Adam Advocaat #SaveTheCaps (@Moofey17) reportedI was thinking of switching to #Rogers once my phone was paid off because I was tired of Telus’ network quality being ***. Now I’m thinking I might just suck it up. **** ‘em.
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KDMANN (@KDMANN8) reported@Trevor_Neufeld What are people going to switch to? Telus or something else? I need ideas as I am with Rogers and it’s time to switch. I pay for a product and listen to fan 960 and this move has consequences. I have been a Shaw, now Rogers customer for 23 years and I am finally going to switch.
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Anne Greig 🌈❤️🇨🇦🎶🇨🇦🇨🇦 (@AnneGreig15) reported@SullyCanuck87 @jodyvance @TELUS I have had 10 techs out in 8 years and gone through 6 modems and rewire and still having issues and each time l am on hold for at least an hour
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Sporting Vancouver (@vansport) reported**** Rogers. Switching everything to Telus. Might look into Starlink options.
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Jay mack (@jaymack319) reported@koodo @TELUSsupport @TELUS please explain what the point of having cell phones on your network is ? Whenever we have a power outage, your network is nonexistent. Your competitors were slightly slower, but still running fine. Looks like we need to shop them.
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Canadian Dividend Investing (@CDInewsletter) reported@_baserunner Telecom is getting hurt pretty bad right now, so at least it's not all just Telus.