Telus

Telus Outage in Edmonton, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in Edmonton, Alberta

Telus Outage Chart in Edmonton, Alberta 07/15/2020 05:10

July 15: Problems at Telus

Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 53.33% Internet
  • Phone 26.90% Phone
  • TV 5.98% TV
  • Wi-fi 5.29% Wi-fi
  • Total Blackout 4.60% Total Blackout
  • E-mail 3.91% E-mail

Telus Outage Map Near Edmonton, Alberta

The most recent outage reports and issues originated from Edmonton, St. Albert, Sherwood Park and Fort Saskatchewan.

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Telus in Edmonton, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:
  • Costello_stats Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta

    @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

  • KeeperOfSheep KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • cdnantman Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

  • lawnmowerhosp Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • deborahmullan Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta

    @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

  • mitchell_ricky Ricky Mitchell (@mitchell_ricky) reported from Edmonton, Alberta

    @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

  • SandraBoos Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta

    @TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

  • lynsonnenberg Lyn Sonnenberg 🇨🇦 (@lynsonnenberg) reported from Edmonton, Alberta

    @e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).

  • vanceavery Vance Avery (@vanceavery) reported from Edmonton, Alberta

    @TELUSsupport @TELUS have lost my phone service!

  • AimeeMaccallum Aimee MacCallum (@AimeeMaccallum) reported from Edmonton, Alberta

    @TELUS @WEMovement Hey @TELUS I’m kinda done with continuing to pay for a service I’m not receiving. The only person kicked off my zoom meeting twice. Can’t refresh my email. Making it really difficult to work from home #horribleinternet #evenworstservice #onholdforhours

  • Coffee_Baileys Harmony (@Coffee_Baileys) reported from Edmonton, Alberta

    @mental_gas @TELUS Yup, Chad for me too today. 7 times in 5 hours. It’s actually a slow day.

  • Coffee_Baileys Harmony (@Coffee_Baileys) reported from Edmonton, Alberta

    @Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones

  • ironballmarket Iron Ball Marketing (@ironballmarket) reported from Edmonton, Alberta

    @TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂

  • YegAndre Andre (@YegAndre) reported from Edmonton, Alberta

    @TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • ivanz604 Ivan (@ivanz604) reported

    @journeydan @TELUS It could be the configuration is simply not optimized for Canadian providers in general on it, that is sadly quite common for many devices. However, the combo needed for max speed is DC_2A-7A-7A-66A_n66A, which is release 16.2, which I believe x55 doesn't support, but x60 should

  • ivanz604 Ivan (@ivanz604) reported

    @journeydan @TELUS Sadly, early 5G phones have limited ENDC combo support, 13A_n66 is one of the most commonly supported, but as you can see it won't really give you any decent speeds. Some newer phones have better support which allows for aggregation of more LTE carriers alongside NR.

  • TehShredder Shredder (@TehShredder) reported

    So streaming might not be possible for a while now. Shaw has basically told me to go **** myself in terms of negotiating or asking whats going on, so I'm gonna suck Telus' **** to bring Fibre to my area... Or im going to have to wait until i can move out.

  • kott_kott69 Nicole Kott (@kott_kott69) reported

    @TELUS That's great your supporting our Oil & Gas workers, but I pay hefty service fees & have crap. Can you do something for all your customers, I'm in town, not the country, can't even get descent wifi through our house 🙄

  • Rusty_Robots JRDN. (@Rusty_Robots) reported

    Cool, I love when major companies like @TELUS make getting support a total joke. Just give me the support number and make it easy to find.

  • jryer jonny (@jryer) reported

    @TELUS if your 3rd party sales team doesn't stop calling me 24/7 I'm cancelling all of my services. I have repeatedly asked to be removed from the call list. We spend close to $500 a month on Telus services, don't **** this up

  • VancouverBilly Bill Stoddart (@VancouverBilly) reported

    @MelanieEresman Not sure about your point ..,Bell, Telus, and Rogers have decided to use Ericsson and Nokia for 5G so... Huawei doesn’t have a Canadian customer... #cdnpoli #canada

  • MarieFrRenaud Marie Renaud (@MarieFrRenaud) reported

    I’m appalled at the way the UCP health minister and premier are treating and speaking about physicians online and in the Legislature. Telus health or whatever it is will not be able to treat us when almost half leave Alberta because of the UCP. #ableg

  • ShartzChuck Chuck Shartz (@ShartzChuck) reported

    @TELUSsupport @FoxxTricky **** you Telus, sending door to door salespeople at a time like this, absolute trash @TELUS , you guys that desperate?

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    Did @TELUS really, really, cut back on support staff for @TELUSsupport? I used to get a response in minutes. I can wait. I just .. it used to be faster.