Telus

Telus Outage Report in Port Alberni, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Alberni, British Columbia 02/20/2026 02:05

February 20: Problems at Telus

Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Port Alberni, British Columbia

Latest outage, problems and issue reports in Port Alberni and nearby locations:

  • maryann_charb Maryann Charbonneau (@maryann_charb) reported from Port Alberni, British Columbia

    Ordered a new phone from @TELUS a month ago...they won’t help! Time for a new provider. #seriouslybadservice

  • maryann_charb Maryann Charbonneau (@maryann_charb) reported from Port Alberni, British Columbia

    Not very happy with @TELUS right now. So much for customer loyalty! #terribleexperience #sad #disappointed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jmacco56 Jason Kenny (@Jmacco56) reported

    Don’t ever get @TELUS internet. Absolute garbage, have had a technician over twice to fix it. Each time it gets worse. I will tell everyone I know to switch providers.

  • arieswriting Jennifer Samson (@arieswriting) reported

    So glad we are not with Telus anymore. Waiting that long for support is ridiculous. Shaw has so many ways of contact - chat, Twitter, phone - and I've never experienced waits like what Telus did today.

  • playoncrutches Kyle (the ghost of Trevor) (@playoncrutches) reported

    @BuresBlades Sadly, the same thing happened when I switched from Rogers/Fido to Telus. As soon as I left, they came calling back with a much better offer. But I told them to **** off. Same as when I left Shaw internet/cable. Too little too late.

  • GTMGQ Windy (@GTMGQ) reported

    @TylerStack @MrStache9 Bell and Telus are tied for worst, which is the only reason Shaw is first.

  • ray_ingram32 Ray Ingram (@ray_ingram32) reported

    @drMediaPro Telus hasn't let me down yet, I work with a guy on Virgin and he doesn't get as strong a signal as I do at work! FYI I don't trust any of them lol

  • arieswriting Jennifer Samson (@arieswriting) reported

    Have to get comm wires moved on our house. Shaw - by chat, appt done in minutes. Telus? 3 hours on hold, chat doesn't work, get human on chat that give you the same no you were on hold with. Find tech number. Turns out it's the same no. Took the entire day to get an appt set up.

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport I am desperately trying to help you guys salvage your reputation here. But I get crickets? As an update, just got another 8 spams just today. Telus used to only allow 'maybe' that many a year. Is Telus now unable to forward spam reports to Google for followup?

  • BuresBlades Bure’s Roller Blades (@BuresBlades) reported

    3/ We decided to go talk to Telus/Koodo. Within minutes we were offered a plan that was half the price of the #bell offer, with more Gigs and no contract. We then called bell back to cancel our plans as we weren’t under contract anymore. That’s when #bell showed their nature.

  • Cynic96104984 CDN Cynic (@Cynic96104984) reported

    But if you suggest that a tech needs to come out to do a hands-on inspection, @Telus will threaten you with a $50 charge if they don’t find anything wrong, which has me thinking they’re going to turn up the speed while that tech comes so they won’t find any problems. #trustissues

  • vicjones Victoria Jones (@vicjones) reported

    What is the point of paying for @TELUS fibre optic if my internet is constantly unstable?