Telus

Telus Outage Report in Port Alice, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Alice, Regional District of Mount Waddington, British Columbia 02/05/2026 00:45

February 05: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRevDave Dave Pollard (@TheRevDave) reported

    @Shawhelp I got the call the offer of $94 out $60 bucks still. Plus the fact that this “planned” outage could last up until June 4 and we are working at home means you are really doing nothing for me. @TELUS are you ready for a new customer been with Shaw over 20 years.

  • AutobotYT Corey - Autobot #Obey (@AutobotYT) reported

    @ve1xe I’ve already called Rogers and Telus, expected to have one of them get back to me about service being ready in my area in 3-4 months, my friend is with Rogers and has no issues with them

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @NathanLW Hi Nathan - Sorry about that! We experienced and issued with the Telus App which has since been resolved. Please let us know if you are not able to login.

  • kyuface Stephanie (@kyuface) reported

    So sick of the @TELUS app never working when I access it. And sadly sometimes the website is no better. Telus, please fix it. Thanks.

  • spacegrace_jpg cowboy bebot (@spacegrace_jpg) reported

    @FidoSolutions your service is trash for what you’re asking me to pay a month telus can treat me better

  • LienusLateTips Jeff (@LienusLateTips) reported

    @randysutt @RM_Transit @Danielhep Either something is wrong with your internet or you're using WiFi. Never expect to get full speeds on WiFi. I get often 980/950 on my TELUS Gigabit PureFibre connection here in Vancouver. $65 a month.

  • CountryMusicEmo EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Man my internet connection at home SUCKS .... thanks @TELUS for being below mediocre. I appreciate the level of not having to try !

  • BenGuy5 Ben Guy (@BenGuy5) reported

    @Sportsnet So why does a guy pay for your channels thru Telus or Shaw if you guys restrict(blackout) our access to hockey games due to "regional restrictions"?? Maybe if you actually provided the entire service you advertise... People wouldn't have to rely on "illegal streams."

  • emroker Elaine Roker (@emroker) reported

    @jodyvance @ShawDirect And that is why I am a #telus fan. Used to deal with shaw and it was always a nightmare if you had a problem 🙄

  • MagooRich Rich Magoo (@MagooRich) reported

    @wilst2 @TELUS @TELUSsupport Your boyfriend is a loser for having you contacting a phone company to complain. It's not working out, you need to break up with him.