Telus outages and service status in Port Alice, British Columbia

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Murray Newton (@workingag34) reported 5 minutes ago

  So if any business owners in customer service industry out there want to have a successful business just call Roger’s or Telus customer service and do the exact opposite of them I guarantee you will be a successful business. Beyond frustrating .

• 
  An X-istentialist Reformicon Russian T-Rex Bot (@ZiCu1952) reported 9 minutes ago

  @TELUSsupport This morning I received a call through Telus Mobility labelled Potential Fraud. Out of curiosity, I answered it. The problem Telus, or whoever screens calls, has is that the caller was Rebel News. It was not fraudulent;shocked by this treatment of Rebel News.

• 
  Kirk Miller (@KirkMiller47849) reported 10 minutes ago

  @TheRiversEdgeAB Moved to an acreage in 2024...got starlink as no other option Everything about it is vastly superior to the service thru either telus or shaw. Like not even close

• 
  भव्य खनेजा (@bhavykhaneja) reported 10 minutes ago

  @TELUSsupport @TELUS Why was $6.72 deducted from my account without my authorization after I was promised a $15.68 refund? I haven't used the service for the past three months. I want an explanation and my refund. #TELUS #BillingIssue #ConsumerRights

• 
  LC (@MMckinneyPhoto) reported 12 minutes ago

  @TELUSsupport Now as a very long time client I feel like I need to cancel Telus as I dont feel this is how I should be treated. It is not acceptable to not notify that they are running late or that there are any delays. I would have been happy to continue my existing plan

• 
  Joey Hansen (@joeydhansen) reported 14 minutes ago

  @tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.

• 
  भव्य खनेजा (@bhavykhaneja) reported 15 minutes ago

  @TELUSsupport @TELUS Three months ago I was told I would receive a refund of $15.68. Instead, after three months, I noticed a charge of $6.72 deducted from my account. I have not used your service during the past three months, and I did not authorize this deduction.

• 
  King Zora (@camdogfish) reported 16 minutes ago

  New hobby when "Rogers" or "Telus" calls you is just act like you don't know anything until they start swearing at you and have a nice little screaming match until they hang up

• 
  Jack Fact (@SnappingNeuron) reported 17 minutes ago

  @alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 17 minutes ago

  Telus (thick accent): how may I help you? Me: I'd like a supervisor please. Telus: sure what's the reason? Me: cuz I asked for a supervisor Telus: I need a reason for the transfer Me: no you don't you're being ******* nosy now put me through to a supervisor I HATE TELUS!!