Telus Outage Report in Port Alice, Regional District of Mount Waddington, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Alice, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Telus
Telus is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TheRedFisher1
(@TheRedFisher1) reported
@jordanbpeterson @MBNA_Canada This reminds me of an incident a few years back trying to get a Telus representative on the line. Waited for 20-30 minutes a few times...and gave up. Then tried once more,waited for 40 minutes......before finally talking to someone I could hardly understand. Switched to Shaw
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L
(@papprica) reported
@teririch @TELUS @nationalpost I just switched to them, I wonder if there’s some damn way to get out of my contract considering I completely don’t feel safe having them providing my home and cell services?
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Devo
(@devo2gtalon) reported
It's pretty sad that @TELUSsupport their LTE outperforms their 5G network. Power outage in Edmonton and can't connect to anything on 5G but switch over to LTE and it works, albeit slow but it works. Get your act together Telus, will be switching back to Rogers!
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Shaun aka Glassy
(@ShaunGl) reported
Thank you @Shawhelp you cancelled my contract, and after all the Bluecurve issues, that's your help? I'm off to @TELUS Thank you and goodbye! #nokisses #herestofibreoptic
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Morris
(@skinzfan09) reported
@WesleyJBarSim @TELUS Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
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Bry
(@mincanada) reported
@TELUSsupport @TELUS , how is it possible that a power outage has rendered your 5g network totally useless. no data, no ability to make a phonecall that won't break apart so bad it's useless until it eventually disconnects. The only thing we can do is text. Serious safety issue
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Hagarr
(@604Hagarr) reported
*update* still not working. And @Shawhelp can’t revert modem. @TELUS I’m a free agent looking for a new team
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Fred Kempf
(@KempfFred) reported
35min on hold and you called me what does it take for you dummys to do this yes come get your **** your internet is trash @TELUS @TELUSsupport yup im gunna do this
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FaZe Cented
(@Cented7) reported
.@Verizon you are a great internet provider but the routing to the servers give everyone in virginia packet loss - i used to have this at home with telus please fix <3 ilysm best internet out there haha
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Brandon Beck
(@BrandonBeck_) reported
Anyone else experiencing brutal internet connection in town? Work is Telus and home is Eastlink and both are so bad.