Telus

Telus Outage Report in Port Alice, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Alice, Regional District of Mount Waddington, British Columbia 01/10/2026 18:05

January 10: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • therealkuri Kuri (@therealkuri) reported

    @MimiProbably @duncankinney My wellness program too. And my number one professional bugbear because Telus has never seen a privacy invasion “innovation” they didn’t love.

  • MarcDFroese Marc D. Froese 🖋🌎 (@MarcDFroese) reported

    @ProfSmithSask It’s true. I think it’s a strategy to push clients into digital service which is cheaper. Telus is terrible for this.

  • stewie_griffi10 David Copperfield (@stewie_griffi10) reported

    @ZachOfWilson The police obtained a Production Order for Telus after having got the ISP from Moneris. They then got a search warrant for the premises. Can't see what the problem is here.

  • apatheticsock aestheticsock (@apatheticsock) reported

    @chloe_hime7 get telus fibre + exitlag if u can, got me down to 40-50ms :( sadly that's the best we can really do out here tho

  • holytendy nick (@holytendy) reported

    @TELUSsupport @TELUS you guys suck at the one thing your company focuses on, internet and electronics yet the wifi is down all the time and I’m getting bills about things I never purchased

  • FIaktz Keegan  (@FIaktz) reported

    @Cursezy Gotta get Telus or Bell bro any other company sucks tbh

  • vavroom Nicolas Steenhout (@vavroom) reported

    I've only been a customer of Telus since 2013. Non stop. I brought 4 different people to them as well. There's ZERO affordance for that. Nobody seems interested in retaining my business.

  • vavroom Nicolas Steenhout (@vavroom) reported

    Coming to think that dealing with @telus tech support is about as much fun and efficacy as dealing with @ATT tech support. Which is not at all. Why are telecoms company so bloody hard to deal with?

  • RonKlopfer Ron Klopfer (@RonKlopfer) reported

    @TELUSsupport can you confirm that the Optik TV provisioning web site (My Telus) is down? It is giving many errors related to availability. Estimate time to restore?

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!