Telus

Telus Outage Report in Port Alice, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Alice, Regional District of Mount Waddington, British Columbia 03/15/2025 02:25

March 15: Problems at Telus

Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (9%)

    TV (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nicoleedoss Nicole (@nicoleedoss) reported

    @TELUS you guys are killing me. I'm on hold, 9th call for the same issue. I was assured I wouldn't have to call and since November 2020 you've been refusing to refund money and everyone has a new person to blame. I am so done - 😡 #blamecovid #blamethewebstore #blamesomeoneelse

  • HiHi80375208 Hi Hi (@HiHi80375208) reported

    @jjhorgan @TELUS Bad leader @jjhorgan making bad decisions!

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @slowmanluis @LizaYuzda Again you need to see the contract. What volume estimates were Telus given, what lead.time. Also not too many call centres can handle a million calls in a few hours , again poor forecasting and planning Adrian Dix's plan

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • CDNPatriot250 Live Free in BC (@CDNPatriot250) reported

    @maureen_yost @BCGovNews @TELUS Is this actually the case? I have seen no data to support this contention.

  • Kimmie_Kanuck Kimmie_Kanuck 🇨🇦 (@Kimmie_Kanuck) reported

    @mghnn_jn @TELUS Try getting them on the phone when you’re having an issue. My local store location doesn’t even answer the phone. They just have a voice mail directing you to the online or *611 number.

  • AmyRComms Amy Robertson (@AmyRComms) reported

    Anyone want to know how much I love flushing $100 per month for @TELUS service that doesn’t work? @TELUSsupport I’m so tired.

  • GrizzlyGreg7 Greg (@GrizzlyGreg7) reported

    Okay!! iPhone 12pro, secured. The guy at the Telus store was PHENOMENAL and went above and beyond to help me, to the point where he helped me for an hour after they closed instead of making me come back. That was 12/10 kindness. Unfortunately I cannot stream until Friday due to

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @peternowak What you're saying is true but Bell, Rogers, Telus wants to keep Canadians ignorant, accept the status quo. The oligopoly controls the media using it to its advantage, diverting attention from their telecom anti-trust issues, always complaining about U.S tech companies instead.

  • WordStitcher WordStitcher (@WordStitcher) reported

    @RobShaw_BC @adriandix Like this was all unexpected. Telus is not to blame - our incompetent government is. But of course, they'd never admit it. Next?