Telus

Telus Outage Report in Port Alice, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Alice, Regional District of Mount Waddington, British Columbia 02/28/2026 17:05

February 28: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • theoriginaljbk Justin Buffett (@theoriginaljbk) reported

    @UrGirlSaigon @TELUS @TELUSsupport Their service also isn’t cheap - so not sure why I’m staying with them when they can’t even provide consistent service

  • nomm_iee Nomi (@nomm_iee) reported

    @TELUS We have to sue them. Service down for an hour now

  • cocoa3c Arlette Payne (@cocoa3c) reported

    @TELUS no service in Thunder Bay!

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @TELUSsupport I hope so soon because I’m a disabled person that had my service out since around 3PM in midst of a medical emergency. The least Telus can do is provide an update to your customers in a timely manner so we can find alternate means in the interim. This was handled poorly tbh

  • _SaadSiddique Saad Siddique (@_SaadSiddique) reported

    Anyone still having trouble with @TELUS? Try to manually select Network under Cellular settings of your phone instead of Automatic. Seems to have resolved the issue for me. #TELUS #networkdown #Canada

  • JouleZee Joules Palmaruk (@JouleZee) reported

    Hey @TELUS ... what gives? I’ve got no service unless I’m on WiFi, and then it’s only web apps that work... and if you check your FB you’ll see I’m not the only one- reports all over Ontario. Can’t even call in to report it - no service.

  • Yu79607465 Niki (@Yu79607465) reported

    @therealbigzee2 @TELUSsupport @TELUS Down in BC

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • Tommy_Slick Tom Ross (@Tommy_Slick) reported

    Questions now (gonna be a short question period). @JWeisnerGlobal asks about the delays, why wasn't the rollout done differently (same as Bill Fortier's question from earlier today). Shandro says going forward, he wants AHS to continue working with Telus to ensure stability.

  • ElegantInAB Elegant Sledgehammer BLM ACAB (@ElegantInAB) reported

    @kim_siever Can't break whatever was never intended to work properly in the first place. This was never, ever intended to be anything other than another step on the road to handing it all over to Telus.