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Telus

Telus Outage Report in Port Alice, Regional District of Mount Waddington, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hetttty
    Heather Browne (@Hetttty) reported

    @TELUSsupport Just got a call from 888-811-2323 asking how my service has been. I'm not and never have been a Telus customer. They also new my name, how can that be?

  • CDNPatriot250
    Live Free in BC (@CDNPatriot250) reported

    @maureen_yost @BCGovNews @TELUS Is this actually the case? I have seen no data to support this contention.

  • HiHi80375208
    Hi Hi (@HiHi80375208) reported

    @jjhorgan @TELUS Impotent leader @jjhorgan making bad decisions

  • GangarhBS
    Baljit S. Gangarh (@GangarhBS) reported

    @NHL @Sportsnet @TELUS this is it... getting rid of the sports package tomorrow morning ... ******* stupid that I can watch American teams but can't watch out of market Canadian teams ...

  • TheOtherGuy1
    The Other Guy (@TheOtherGuy1) reported

    @timberjack2004 Do they even have Telus down there?

  • TigerxWolfe
    Tiger Wolfe (@TigerxWolfe) reported

    @superzentredi @adriandix @TELUS No because it’s a stupid conspiracy theory that only suckers like you believe.

  • MedicineMatters
    Pamela Fayerman (@MedicineMatters) reported

    @CathyElmy @VCHhealthcare Regions have hard borders and only cover their own citizens. VCH problems are supposedly getting addressed by Telus and govt with many more call takers. Duh, right?

  • crgallinger
    Christy G (@crgallinger) reported

    @AmyRComms @TELUS @TELUSsupport I'd switch to Shaw if that's an option. Telus sucks here too, never had a problem with Shaw.

  • Flash
    Gregg Gordon (@Flash) reported

    @keithbaldrey It will have cost someone, Telus hopefully, a lot of money. I've seen similar done twice, but in both cases it was the clients paying as it was their issue we were solving.

  • TurnCottage
    Steve Simpson (@TurnCottage) reported

    @gdmplanning @keithbaldrey @TELUS Excellent example of crisis management 101. Acknowledge the problem. Own the problem at the highest level. Fix the problem.