Telus outages and service status in Port Alice, British Columbia

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NancyEB 🇨🇦🐾 (@Nance_EB) reported 5 minutes ago

  @Telus @Telussupport I’d like to report a serious error on your outage map. It’s LAKE ONTARIO. Please correct this egregious error. 🇨🇦 #LakeOntario #Canada

• 
  Garth Grimm (@grimm_garth) reported 5 minutes ago

  3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.

• 
  Snepts’ Skate (@GroeningRyan) reported 6 minutes ago

  @PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 8 minutes ago

  @TELUS @mmabrey1 Absolutely losing my mind with TELUS right now. We have been completely without internet service for over 30 hours and counting. To make matters worse, the level of misinformation and runarounds from customer service has been completely unacceptable:

• 
  World Citizen (@HannieOkello) reported 9 minutes ago

  @TELUSsupport Over 5 yrs. Just send out one of your support tech to that area! You can not maintain customers with such abhorrent service! If you don’t have WIFI, Telus is worthless in that area!! No Network on its own!

• 
  Mandy 🇨🇦 (@Mandy9421925313) reported 9 minutes ago

  @VoteCanadaCom This is why I refuse to go with Telus. After asking to be on the do not call list I still get constant calls and people at my door. If I want your service, I will come to you. Harrassment equals no business for you.

• 
  Bryan Clarke (@CoastalClarkey) reported 10 minutes ago

  Haven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).

• 
  MoneyMaverick (@wealthwatchdawg) reported 11 minutes ago

  @conorsvan1 They’re so funny @TELUS I had a contract with them once for a set price they jacked it up so I switched to freedom because freedom was giving me the same price but once I switched they agreed to go down💀never going back to them again just by principle I would pay more now…

• 
  Reiko Koyama (@reikokoyama79) reported 11 minutes ago

  @TELUS LMFAO. cute response. Yes. You've responded. I've now gone 9 days, unable to get someone to actually process the claim. My last phone, I was told I had to go INTO a telus location, to verify my identity, and they wouldn't transfer or do anything for me. Fix your broken system.

• 
  Barbara Ellis (@bellis1994) reported 15 minutes ago

  @brianlilley @AirCanada Same with almost every large company now. Telus, banks, etc. The best part is that your call is taken from another country with an awful connection and speaking very little English.