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Telus

Telus outages and service status in Port Alice, British Columbia

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  • Telus generated 0 outage signals in the last 24 hours around Port Alice, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Alice, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy17546890107
    Andy (@Andy17546890107) reported

    @nenshi Just like your Fellow BC NDP Party is doing Naheed. Telus building 3 AI sites in Metro Vancouver. No extra baseline dispachable power either ? BC Hydro scrambling saying they will be short 20 % by 2029. But BC NDP puts up 4 more Bird killing windmills to help supply AI power

  • johniosifov
    John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported

    TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

  • FringedCanuck
    Salty Albertan (@FringedCanuck) reported

    @DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡

  • Ayan604
    Andy Yan | @ayan604.bsky.social (@Ayan604) reported

    I am not a @telus @TELUSsupport customer and my mobile has been on the @CRTCeng Canada's National Do Not Call List since 2014 ...yet I still got a phone call.

  • DemetriosG
    Jim G 🏁🎸 (cońvictèd fèloń) (@DemetriosG) reported

    @Ayan604 @TELUS @TELUSsupport As if a carrier will call its clients to offer them a better deal! They love that you are stuck in an older plan paying more - and hope you never call in asking for a better rate that would be available to anyone who signs up today.

  • neil_ndbress
    Neil (@neil_ndbress) reported

    @MPelletierCIO Try phoning Telus Why would anybody invest in a phone company that doesn't answer its phones. Customer services hasn't improved since the AGT days

  • Ryanantividvax
    Ryan Free Albertan (@Ryanantividvax) reported

    @VeeVeeFreeFox It’s just like when I called Telus for support. I keep hanging up and recalling until I have somebody speaking English clear enough I can understand them.

  • Aeyorl
    Aeyo (@Aeyorl) reported

    @Zahra_szn For real Telus ai Crowdgen Some much platform I knew since 2021 But to get someone outside was the issue Telus was even recruiting Nigerians back that Personal I think it’s this wave of web3 guy that pivoted honestly People giving accounts to Nigerians Dey ran it like agency

  • intrikitt
    C Lo aka Vandal Savage (@intrikitt) reported

    @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

  • chandar
    Bala Chandar (@chandar) reported

    @TELUSsupport I returned my telus equipment at Canada post a few minutes back after cancelling my internet service. I was told that it may take upto several weeks as they have heavy backlog at Canada post. Pls. Share the Cust.service email to share the Canada post receipt.