Telus Outage Report in Port Alice, Regional District of Mount Waddington, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Alice, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Alice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine
(@ECat0) reported
I think the major providers Bell,Rodgers,Telus..need to understand how inconvient it is to not have service..come up with a plan for one service when down to piggy back onto another (for their customers)..it's only fair!!
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ReaktorField
(@reaktor_field) reported
@tcheramy Agreed. But that won't happen internally. Great pressure needs to happen on the outside so that this *never* happens again. Not only with Rogers, but wit the rest of the Big Three that are Telus and Bell. But I have no hopes of that happening, especially with a gutless CRTC.
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Ad'Amore
(@A_d_Amore) reported
@CBCNews It is time to allow customers to freely roam on Bell on Telus, when one network goes down. That should be a federal goal.
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m sarmiento
(@monsfaith) reported
@TELUSsupport hello! Are there any problems in Chestermere, AB area? Been a week now without Telus net :(
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JayIsPainting
(@JayIsPainting) reported
@Alyzanacat @Shawhelp I despise Telus and have always had good service from Shaw but 3 weeks of this has my patience paper thin.
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JC
(@DimeDroppa83) reported
@RogersHelps @Rogers Reporting live from Metro Vancouver, none of my apps work and I cannot text message. Can only make phone calls and that’s SLOW. Figure it out or I’m breaking up with you and going to @TELUS
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Dividend John
(@johnyboy1853) reported
@NorthernIncome @PassiveCndIncom Pathetic. Good for you Rick. I lost a customer who went elsewhere. $1300 loss. If they don’t give me that I’m going to bell or Telus
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bellarose
(@bellab2181) reported
@telus After a month of issues, going to Telus stores, apple stores and talking to tech support for countless hours we have no resolution. A manager doesn’t call back when he is suppose. Did I get a call back on Thursday like he said, nope. Unacceptable.
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Daphne Walking Bird
(@WBDaphne) reported
@AmitAryaMD It was a bad outage, but it isn't true that millions of Canadians couldn't call 911. 911 calls on Rogers and Fido phones would use the Bell or Telus networks if they were available. But, it's true that hospitals couldn't call families.
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William
(@Himmel_Weint) reported
@RogersHelps @RebellionSocks You mean your technical team which has the competency of a bunch of passed out drunkards are hardly working to make the outage as long as possible. 3 days thank god Telus still works.