Telus outages and service status in Port Hood, Nova Scotia

Problems in the last 24 hours in Port Hood, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Hood, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Port Hood, Nova Scotia

Latest outage, problems and issue reports in Port Hood and nearby locations:

• 
  Damian MacInnis (@dmi1982) reported 46 minutes ago from Glenora Falls, Nova Scotia

  I can’t get over how much better the customer service is with @TELUS than @Bell_Aliant if any NS business needs a break from Bell I’d highly recommend Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 5 minutes ago

  @TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?

• 
  Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reported 10 minutes ago

  What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!

• 
  Joy-S Occasion (@JoySYEG) reported 10 minutes ago

  @JustMeJamie64 Telus is the same. And not always do you get impeccable English. The last time it was India & the background noise was so loud I couldn’t make out what the fellow was saying. Horrible.

• 
  @WeNeedAHero (@WheresOurHeroes) reported 13 minutes ago

  DEAR AT&T and TELUS, Are you paying attention? A company is only as good as it's service and attention to the most remote and poorest members of its service area. (I still say the same thing about unions too). When areas in SE Alaska don't have phone and internet their lives are highly at risk. It's not just about a drop in communications, gaming, streaming movies or social media. It's a drop in safety tools for these island dwellers too. Not to mention that with millions of tourists every year robbing the locals of bandwidth with high data traffic locals end up in last place as highpaying users for lack of competition. Ketchikan’s main internet (KPU fiber via the Canada route, plus cellular from providers like GCI/AT&T) has "finite capacity". When multiple cruise ships dock and thousands of tourists flood downtown with phones and devices, and that shared bandwidth gets congested—slowing speeds for everyone. When the service is down, many local busineses lose the use of POS machines (but still pay the rent to have them). Starlink solves this in several practical ways: -independant backup, -reliable pathways and -outage resilience. Starlink is already a tremendous service for the Alaska Marine Highway System which is a class 1 essential service for SE Alaska, whereby these ferries are often the only way form of transportation between island communities for so many of these remote residents. In this age of high technology, the current tools, even with their own redundancies, just don't offer enough protections. This isn't an advertisement nor do I get paid for mentioning Starlink. But I will post pricing for SE Alaska residents because these remote areas need options: As of August 2026, Starlink’s regular U.S. Residential pricing (which applies in Southeast Alaska) is: Residential 100 Mbps: $55/month Residential 200 Mbps: $85/month Residential MAX: $130/month New customers can download the Starlink mobile app and the sign up opens on the initial screen. Competition is a beautiful thing. Just saying...

• 
  Don Hoglund (@randomdh) reported 13 minutes ago

  @TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support

• 
  Salty Albertan (@FringedCanuck) reported 15 minutes ago

  @DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡

• 
  ALPHA MALE! (@dingoboy70) reported 17 minutes ago

  Their service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.

• 
  Clayton (@phinx404) reported 22 minutes ago

  @TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesn’t work.

• 
  Marv Brown (@grizbro) reported 23 minutes ago

  Telus responded. I got a call from a tech within 2 hours. He has set up an appt with a service person to come tomorrow morning. He says my modem is a couple Generations old. Fingers crossed this fixes the problem. Thank you Joe from Telus Power of internet.

• 
  Stephen (@prairieoceanboy) reported 23 minutes ago

  @bruce_mcgonigal @bcndp YUP I have had same & did reach out to find out "who" has authority to use system & the emergency coordinator after some pushing sort of admitted besides keystone copsxHe suggested RICHMOND ndp mla So I called Crickets I will call Telus to see "who" they would allow