Telus

Telus Outage Report in Port McNeill, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port McNeill, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port McNeill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port McNeill, Regional District of Mount Waddington, British Columbia 02/07/2026 18:35

February 07: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • farzN farz (@farzN) reported

    Hey @TELUS @TELUSsupport what is going on with your fiber optics technology. Since switching over our internet (in fact all home services) have gone downhill. We have the worst internet connection and in the past 3 weeks we have lost home phone line, cable, &internet 3X....

  • rebecca_barrow VanIsle Cruzer☮️ (@rebecca_barrow) reported

    @adriandix PLEASE do not make Telus richer. For profit health care is bad for the people. BC Docs MUST be reimbursed more, but this blended contract with UPPC rules is deleterious to the family physicians.

  • RebelloRebecca Rebecca Rebello (@RebelloRebecca) reported

    @TELUS & @TELUSsupport - I've been in contact with your customer support since May. Can you hold your subcontractors accountable to fix the poor installation job they did? #CustomerService #Accountability

  • AGrumpySenior Lord Swilliam🇺🇦 (@AGrumpySenior) reported

    @telus tried to speak to a mobility agent today. When an agent answered, they with home service, even though I asked for mobility in your VR system. Got transferred, waited over 25 minutes, no answer. Trying to verify my mobility plans for an upgrade #Frustration #mobiliy

  • gbsan179 SS (@gbsan179) reported

    @TELUSsupport Unfortunately @TELUS and @TELUSsupport lacks 'will' to resolve the issue and there is no escalation matrix policy. Since 5 months, its repetitive excercise to call, HOLD the phone for hours, promise and forget. Such bad experience with TELUS. Its really awful customer service!!

  • mavart 𝘂𝘀𝗲𝗳𝘂𝗹 𝗶𝗱𝗶𝗼𝗺 🟥❕🟥 (@mavart) reported

    Update: apparently some amount was reduced off my bill but I won't know how much until next bill is received. The Telus "Loyalty Team" did a terrible job and ensuring my loyalty.

  • macaddict_yyc Kevin Penner (@macaddict_yyc) reported

    @TELUSsupport Unable to login to my Telus account, your Identity server is throwing 502 bad gateway errors. Please fix.

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile I don't need a robot for customer service. @TELUSsupport what's going on? You own Public mobile yet can't afford customer service. @TELUS wake up. I need reimbursement for 7 months charged on my cc without a sim card. #fraud

  • KarlPet05584713 Karl Petersen (@KarlPet05584713) reported

    @TELUSsupport Surrey, BC 5 days so far our apt floor. been without service and still telus can't get their act together. A tech came Saturday Sunday Tuesday and Thursday all said the same the Fibre line needs to be replaced and none came equipped to do it

  • Mere_99_ Me- (@Mere_99_) reported

    @Fiddleheads @JeffRybak Spying on Canadians without cause. Telus was paid 200k for data without informing it customers. This was so they could see who was complying. The emergency act with out hearing the concerns of the protesters. I get he was afraid but it could have been done in a safe way.