Telus Outage Report in Winnipeg, Manitoba
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Winnipeg come from postal codes R3E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Winnipeg, Manitoba
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Winnipeg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Winnipeg, Manitoba
The most recent Telus outage reports came from the following cities: Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Winnipeg, Manitoba
Latest outage, problems and issue reports in Winnipeg and nearby locations:
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Karla Peralta
(@karlaaperalta) reported
from
Winnipeg, Manitoba
I regret that I transferred service from @RogersHelps to @TELUS.
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FrancineCompton
(@FrancineCompton) reported
from
Winnipeg, Manitoba
.@TELUSsupport I was discriminated against and bullied by your employee and manager. I just reported it to security and mall customer service. I just walked by to leave again and they are showing security my tweets. They still think it’s funny.@TELUS @koodo
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ArchbishopⓞⓕAcademy
(@karlrohne) reported
from
Winnipeg, Manitoba
@colinkoop @cdnbeer I just got unlimited data from Telus when I called them and am an existing customer.
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Anshu Arora
(@yourbcagent) reported
from
Winnipeg, Manitoba
@TELUS ph not working in Winnipeg now. Last week not working in Seattle n now one answering when I call. On hold for over 30 min
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Brooke Aho
(@blaho444) reported
from
Winnipeg, Manitoba
Well that sucks! That is a very important piece of information that should be put on the table when they sell you the so-called protection! Either @TELUS or @Asurion should be stepping up in some way!
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Benjamin James Chapel
(@Benjamin_Chapel) reported
from
Winnipeg, Manitoba
@cdnbeer I’ve been a cellular customer of Bell, of Rogers and of Telus. I’d put Telus worlds above either any day, and now that they have cellular modems (which I haven’t tried yet), I’d expect even better. Telus rents property from my dad for a tower site, they’ve been great.
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W L-Mo
(@WillMorr1) reported
from
Transcona, Manitoba
@Shawhelp Somehow you have ported my brother's home Shaw phone to someone on Telus in error or someone stole it. How does this even happen and why would you think that he is responsible to fix it?
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Jeremy Torrie
(@TboneTorrie) reported
from
Winnipeg, Manitoba
Omg @TELUS your arena wifi sucks! At my son’s pregame trying to watch @nhljets game for 15 but all I got was buffering and no game. You have to do better if you want to keep our account.
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Jojo ✨
(@JoanOnota) reported
from
Winnipeg, Manitoba
@oreoluwaa_s @TELUS Damn 💀💀💀
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🚚🚛 𝔐𝔞𝔫𝔦𝔱𝔬𝔟𝔞 ɹǝʞɔnɹ⊥ 🚛🚚
(@pcroft) reported
from
Winnipeg, Manitoba
So my @TELUS phone didn’t receive the #AlertReady test today even though I’m in a strong LTE service area. First time I’ve not received. #Fail
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Graham Haigh
(@GrahamHaigh) reported
from
Winnipeg, Manitoba
@TELUS @TELUSsupport Hoping someone will please step up and help. Had an employee called away in an emergency to US. Trying to help by adding a US plan to phone. Being told (2X) the corporate line is only available Mon-Fri isn’t helping. #customerexperience
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Irish Paul of Winnipeg for Mayor!
(@IrishofManitoba) reported
from
Winnipeg, Manitoba
I don't like hanging up on cold callers, it's a job etc But @TELUSBusiness Telus today was something else, he wouldn't accept a polite, not interested, don't want to talk about my phone so I had to hang up on him midflow... #godlovesatrier
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Justin Luschinski
(@jluschinski) reported
from
Winnipeg, Manitoba
The best they could do was wave the late fees THEY CREATED by being shit at their job. Oh and some movies lmao. A frustrating experience, with some terrible customer service. Shaw sucks. Rogers, Bell MTS, Telus, slide into my DMs. I would love to give you my money.
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kathy leveque
(@kathyleveque1) reported
from
Winnipeg, Manitoba
I didn’t know this. I use TELUS and no way do i want to support Huawei. We got sucked in by US to arrest and hold their VP. And because of that China is illegally holding Canadian citizens in retaliation.
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FrancineCompton
(@FrancineCompton) reported
from
Winnipeg, Manitoba
I felt mistreated from the moment I got there but didn’t say anything. I asked if I was at the right place to pick up my phone. I had the email pulled up and my phone in my hand (I never hand my phone to people unless asked). Matt L took my phone out of my hand wo asking. @TELUS
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Pep
(@PepsiJets) reported
from
Winnipeg, Manitoba
Humm I’ve got 92 texts that were sent to a USA number costing me $34. I’ve never text that number @TELUS @TELUSsupport
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Anshu Arora
(@yourbcagent) reported
from
Winnipeg, Manitoba
@TELUS network getting worse by the minute
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Aldin Sabic
(@aldinsabic_) reported
from
Winnipeg, Manitoba
@sxms_ My mom has been with Telus for over 20 years and I’ve been with them since ~2016. Never had any problems and my data stretches really far. When I went to West Hawk Lake last summer, my friends had no service, but I did.
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Time Ain't on Our Side 🇨🇦 🌲⏳
(@OhSheri1) reported
from
Winnipeg, Manitoba
@MaryamMonsef Why are we spending money to give over to internet service providers like Roger's, Telus, Bell? Let the state own telecoms in a crown corp instead of giving away our investment.
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Rob Tallow
(@BadGuy209) reported
from
Winnipeg, Manitoba
@CdnCandy @MsBehavior I'm with Telus and never get alerts
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Krista Sylvester
(@IwroteIT) reported
@TELUSsupport 3hours + counting away from work on hold to fix @TELUS billing mistake threatening 2 send 2 collections via random email from when i moved 7 years ago + kept same services, never missed a payment. now suddenly owe $ and cannot get thru 2 anyone. 24 years as a client
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420hz.eth
(@crypt0ccurrence) reported
@TELUSsupport hi I’ve just switched to Telus and i’m not receiving any calls! Help
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Nick Nurse's glasses
(@NNSpecs) reported
How do I reach Customer Support when I am not a Customer @TELUS Not waiting on the PHONE for an hour when you are supposed to be a "communications" company.
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hk
(@hamitkhosa) reported
@TELUS you guys charged me $300 for installation that I was told was free. Then charged for an add on TV service when I called for moving services, I don’t even have TV services with you. Talked to locality department told me they’ll call me back to follow up & never did. WTF
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Roger
(@HalfBloodCree) reported
@TELUS - Hello, I was wondering if there's been any issues with services near WEM - as currently my home services aren't functioning at all. TV, and internet are both down.
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JMM
(@JM_IMO) reported
@TELUS Hey Telus, do you really have anyone employed to offer customer service? i have been calling and the wait time is over 1 hr with no call back options. Absolutely ridiculous! you are charging transactions fee to use credit card but no improvement in CSR?
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NOVA ||🍁|| The Falic Empire
(@ThatGuyNovaTV) reported
So update on my @TELUS / @Asurion issue. 21 days from my report that my "New" phone didn't work, I got my replacement device. Also got information that in the protection plan contract it says 'Replacement device will be refurbished or new if none are available'. (1/5)
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Connor Knox
(@Foxwilderness) reported
Telecoms agencies need to be held accountable for their terrible business practices. @TELUS is again charging me 25 dollars more than they said they would, after 5 attempts to get it fixed I’m still waiting. Why am I locked into a contract they’ve never honoured?
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jbuy
(@BiegalaJakub) reported
@TELUS @TELUSsupport Hi, I’m trying to set up a new home offer but the call centre keeps hanging up on me and I don’t know what to do, the only way to do it is by calling them- please help!
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Alexander Welling
(@awelling7) reported
After being hung up on twice, I’m now sitting at over an hour on hold with @TELUS… yeah you’re definitely proud of your customer service alright 👍🏻