Telus

Telus Outage Report in Port Renfrew, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Renfrew, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Renfrew, Capital Regional District, British Columbia 02/16/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Whistlerguy79 Whistlerguy (@Whistlerguy79) reported

    @Questrade Apparently it’s a Telus issue…. I’ve found in several forums Telus bc customers in particular are having trouble only with Questrade on their browser. All my other browsing is fine it’s just the Telus service communication issue with Questrade.

  • GoYankeesGiants Tim (@GoYankeesGiants) reported

    @LanceStorm @TELUS @TSN_Sports you can download TBS or TNT app. Sign in with your cable info and watch them there. I had to do that once.

  • LindGlenn Glenn Lind (@LindGlenn) reported

    @TELUSsupport It'd be great if @Telus would increase the max speed of smarthubs to 50 Mbps. I know it's possible as we've done it on tech support calls, but only temporarily. Now with competition offering 50-100 Mbps.

  • MxPr0mpt Mx. Lina (They/Them) (@MxPr0mpt) reported

    @DammitTracy @TELUS @TELUSsupport Considering our dad is disabled, and this poses a _serious_ risk, I'm amazed Telus isn't rushing to fix it from the liability alone...

  • GastownGay Skye 🇨🇦 (@GastownGay) reported

    @TELUS I get called once every 3 months or so in an effort to sell me TV services. The agent can never figure out what to say when I tell them I don't want TV shows. They just launch in to what TV shows I could be watching with Optik or Pik. But I don't watch TV.

  • karenkalireigh karen reigh (@karenkalireigh) reported

    @TELUS @TELUSsupport I’m a little puzzled about one other thing. I’m supposed to be signing up for a certain internet speed for a certain price. The earlier support person confirmed I would be paying the price for the 25 mb speed. Why would he do that if I can only get 2.5 mb speed in my condo?

  • jmoney3120 Jmoney22 (@jmoney3120) reported

    @iamnottomgreen @jakkuh_t @TELUS I want so bad

  • SteTy102 Steve 🇺🇦 (@SteTy102) reported

    @milkonbean @jakkuh_t @TELUS I'm deep out in the sticks, so not enough people for it to be financially attractive enough for them. best I can hope for is Virgin, but I would rather have a slow but stable service than go with them,

  • DammitTracy Tracy Anderson-Powell 🤘 (@DammitTracy) reported

    Every time the weather gets a little damp, my elderly parents' phone stops working. They live in a cellular dead zone, so their only option is the landline. @TELUS says they can't get anyone out until Friday. What if there's an emergency, @TELUSsupport? How is this acceptable?

  • BigBarry200 the man in green (@BigBarry200) reported

    @MobileSyrup @iPhoneinCanada icloud issue, unable to open icloud settings in iOS. icloud storage not showing up, Hide My Email menu not loading in Settings. Same issue on LTE. Telus provider.