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Telus

Telus Outage Report in Port Renfrew, Capital Regional District, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Port Renfrew, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Renfrew, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BinnyKochubaby
    Binny (@BinnyKochubaby) reported

    And now your agent tells me to call in the morning because he cannot troubleshoot the issue with your equipment. @TELUSsupport @TELUS you do realise this is a safety risk? What is the point of paying bills if you are not accountable for your equipment or your service?

  • anickid
    Amanda (@anickid) reported

    @CRTCeng Why do you hate consumers? Why don't you support competition in the market? How do you justify a conflict of interest having your head be the former VP of Telus?

  • apukwa
    Scott M. (@apukwa) reported

    @Bryson_M My Telus 2-year committment is coming to an end. If I were to do nothing, my $55/month bill would go up to $115/month. One agent says I can recommit immediately at $85/month. Another agent says I can recommit immediately at $60/month but must pay a $30 early cancel fee.

  • auzziejlee
    CBT: crash bandicoot therapy (@auzziejlee) reported

    telus is actually a ******* meme bro they indirectly throttled their own internet service and the guy that came to my place LIED as to what his name was???? as well as fail to reroute us to the proper technicians to get us an appointment to get proper service

  • pixiee1
    Angie E (@pixiee1) reported

    @TELUS I cleaned up garbage in a local park #FriendlyFuture

  • Cynic96104984
    CDN Cynic (@Cynic96104984) reported

    Why would anyone subscribe to a service that charges extra for anything beyond the bare, mediocre minimum??? #PikTV is already a dismally inelegant product - try watching a hockey game on it! - so why does @Telus push it?!? It’s utter garbage!!!

  • ChromeDome09
    OilerDome (@ChromeDome09) reported

    @TekSavvyBuzz There was never any competition. It has been and always will be ruled by 3 Entities Government has No ***** to step in do something about it Shame on you Bell ,Rogers and Telus for taking advantage of hard working honest earing a Canadians

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @0TimBannister0 Oh! In Toronto. Definitely not normal. I would suggest trying a new SIM card. You can get one from the closest TELUS store. If that doesn't fix the issue something might be up with the phone.

  • nmryse
    🦋 (@nmryse) reported

    Anyone else’s service these past few days just been absolute ****? I thought it was just bell mts but it seems Telus is **** too lol 5G and **** is still slow???? Okay...

  • mmck
    Maggie (@mmck) reported

    @TELUSsupport I would like to end all of my services with @TELUS (multiple phones,cable,internet) ASAP. Who do I contact? Customer Service is a complete joke.