1. Home
  2. Companies
  3. Telus
  4. Prince George
Telus

Telus outages and service status in Prince George, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Prince George, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince George, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prince George, British Columbia

The most recent Telus outage reports came from the following cities: Prince George.

CityProblem TypeReport Time
Prince George Internet 1 month ago
Prince George Phone 1 month ago
Prince George Phone 1 month ago
Prince George TV 2 months ago
Prince George Internet 2 months ago
Prince George Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • RandomActPG
    Jon Campbell (@RandomActPG) reported from Prince George, British Columbia

    @akurjata @LW_Barker @ULTweets @CityofPG @TransitPG @TELUS @TELUSsupport Doubt it would be utility related. Spraying white down just to stencil black doesn't make sense unless the marking HAS to be black. I'm guessing trademark

  • TheMissBouchard
    MacKenzie Bouchard (@TheMissBouchard) reported from Prince George, British Columbia

    @TELUSsupport I’m attempting to cancel my sports package given there’s no sports to watch and of course the “remove channel” link is the only one on the telus website not working...

  • LisaMT68
    lisa marie (@LisaMT68) reported from Prince George, British Columbia

    @buffalomelissa @Sean_C_Larkin Amazon prime wanted 11.99 for a monthly fee plus buying channels here is expensive..well to me it is almost 5.00 for 1 channel.not worth it to me.our server telus optik was 226.00 for net n tv.called them n said fix it please dropped to 161

  • tophedawg
    Topher (@tophedawg) reported from Prince George, British Columbia

    TELUS is offering bill credits for lack of email service. I'll take one!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • minddriftdaily
    MindDrift Daily (@minddriftdaily) reported

    15/ So where do we land? @EconCA and I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy

  • ZeroInputGaming
    Andrew Dyck 🇨🇦 (@ZeroInputGaming) reported

    @TELUSsupport My Telus account login screen says my account has been cancelled un- beknownst to me and that I would have 90 days before I would no longer have access yesterday, today I can no longer sign in. I don't know why it was cancelled with 3 lines on that account.

  • DallasHansScott
    Dallas Scott (@DallasHansScott) reported

    Don’t know why I’m having such issues with @TELUS representatives…getting inconsistent answers and EPP offers - unable to offer what I was promised a few short days ago, I just want to upgrade 😭 #TelusMobility

  • Elect_Elliott
    Derek Elliott, Libertarian (@Elect_Elliott) reported

    @jbrredux2 @nopenotnathan @avilewis One can't steal something that is handed over voluntarily. Get rid of the bureaucracy and all the unneeded red tape and anyone could start a company to compete and undercut bad companies. Telus, Bell, and Rogers have ZERO incentive to change thanks to cronyism.

  • Whoneedsjack
    JR (@Whoneedsjack) reported

    @TELUSsupport @TELUSsupport How come a communication hasn’t been sent out to the people affected by the random cancellation of our accounts who are unable to access the Telus app… Why are some accounts showing they’ve been cancelled and why is this company not doing anything to fix it?

  • whatifi_io
    Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported

    I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

  • sumhotdumbitch
    professional sidechick (@sumhotdumbitch) reported

    Who do I gotta **** at Telus cuz damn that bill ain’t it???? 😭

  • Steve_Pollard
    Steve Pollard (@Steve_Pollard) reported

    @TELUS I’ve sorted it now cost me time and gas money to pick it up and another hour on the phone! That’s money down the drain

  • kFaNsUpAfLy
    don't chew with your mouth open (@kFaNsUpAfLy) reported

    @TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you

  • Christalball93
    Christalball (@Christalball93) reported

    Worst marketing too from Telus. The cute little animals are old now. Main marketer for the Whitecaps and really lame promos nothing to interest fans. Everyone knows they have **** service. Phone network doesn't even work in South Surrey