Telus outages and service status in Pritchard, British Columbia

Problems in the last 24 hours in Pritchard, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pritchard, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Pritchard, British Columbia

Latest outage, problems and issue reports in Pritchard and nearby locations:

• 
  Tyler J.R.Harper (@TylerJRHarper) reported 38 minutes ago from Chase, British Columbia

  I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Bunting (@imaginet) reported 8 minutes ago

  @jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.

• 
  Jono (@whoinvitedjon) reported 15 minutes ago

  @Darrenthiel2 @jodyvance @TELUS Me too - no issues and it's way cheaper than when I had copper

• 
  bomberfish (@bomberfish77) reported 15 minutes ago

  @AliceInDisarray @egalbraith_ @N104AP only half true! telus offered it on their cdma network

• 
  ms.mom (@ohsoobvious) reported 18 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

• 
  TELUS Support (@TELUSsupport) reported 18 minutes ago

  @Minaxi_VZ We're glad to hear that the technician visit has been booked for you. If the issue is determined to be on our side, you will not be charged the $200 technician fee. That charge only applies if the technician finds the issue is not related to TELUS equipment or network.

• 
  Baynish (@bbassit4eva) reported 20 minutes ago

  @JonFraserTF @TELUS I was a 30-year TELUS customer; with great service. Then I moved to an older home. TELUS said it was impossible for them to connect me to WiFi. Rogers connected me. I canceled Telus. Telus wanted $700 because I broke my contract! They finally backed off after 3 phone calls!

• 
  Btaylor (@Btaylor81140) reported 21 minutes ago

  @jodyvance @TELUS If Novus services your area, try them. Their customer service is incredible and I’ve only had one issue in two years. It was resolved in minutes.

• 
  jodi birdsall (@jay_elbee) reported 35 minutes ago

  @jodyvance @guyfelicella @TELUS A friend had issues. She said that the equipment was old and somehow there was a glitch that allowed a customer in Alberta to delete their recordings. It was a mess. She eventually switched to Rogers. She’s much happier, cheaper too. I have Rogers. It’s ok. Usually a reboot fixes

• 
  Tom Mark (@TomMarknews) reported 37 minutes ago

  @garymasonglobe @TELUS I've had problems with Telus for the past year. Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge fore the remote. Tech put in a new order saying 7 to 10 biz days.

• 
  Mary (@Mary54661403) reported 39 minutes ago

  @TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?