Telus outages and service status in Qualicum Beach, British Columbia

Problems in the last 24 hours in Qualicum Beach, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Qualicum Beach, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Qualicum Beach, British Columbia

Latest outage, problems and issue reports in Qualicum Beach and nearby locations:

• 
  Sean Higgins (@seanchiggins) reported 31 minutes ago from Parksville, British Columbia

  Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 3 minutes ago

  @Rogers Your customer service is appalling. I will be switching at the first opportunity presented. @TELUS

• 
  Carrie Ryan (@604cr902) reported 5 minutes ago

  @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

• 
  C Lo aka Vandal Savage (@intrikitt) reported 12 minutes ago

  @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

• 
  Cm (@leafsforever72) reported 13 minutes ago

  @OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service

• 
  Del (@FullScopeWelds) reported 13 minutes ago

  @BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.

• 
  Jack Taylor (@Carol22Jack) reported 17 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  Mr Briggens (@mrbriggens) reported 19 minutes ago

  @Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 22 minutes ago

  @TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…

• 
  C Lo aka Vandal Savage (@intrikitt) reported 24 minutes ago

  @TELUS @TELUSsupport I then speak to Janal from "loyalty" who isn't a manager who literally tells me he cannot do anything for me... I need internet to do my gotdamn job and I needed it for Monday Aug 17...thr solution Janal gives me is a tech to come out randomly for a Wednesday Aug 20, are you mad?

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 24 minutes ago

  @TELUS @TELUSsupport Is the most frustrating & awful company to deal with. Every other utility allows you to cancel services online. I've been transferred to 3 service reps and on hold for an hour and still cannot cancel. Ridiculous! #telussucks