Telus

Telus Outage Report in Radium Hot Springs, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Radium Hot Springs, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Radium Hot Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Radium Hot Springs, British Columbia 01/26/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • milinpatel143 milin patel (@milinpatel143) reported

    @TELUSsupport @TELUS I called 3 time. 1st time - 7 transfer total call time 1hour 3 min. 2nd time 12 min hold call dropped. 3rd time 7 min call call dropped. No call back or issue resolution. What’s going on?

  • mediarz mediar (@mediarz) reported

    @OlefinTheHusky Is the issue the service up to the building or within the building? I had issues with Telus and not being able to get their high-speed service here because the wiring in the building is too old.

  • TedHealey dead robot (@TedHealey) reported

    @heythatsdan I’ve tried the eSIM card and it was less than stellar (rough connections, data slow). On Telus now and have $9/day roaming

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    @Stirlingweim . @TELUS makes a lot of money. Part of their business model seems to be offer poor service. Their division, Telus Agriculture, seems to want to be an invisible owner. In the background. No doubt for good reason.

  • mkb33551 mkb3355 (@mkb33551) reported

    @TELUSsupport hi again. How do I stop receiving calls from telus regarding upgrading my service? I don't want to be called multiple times a month about this.

  • gibsonsgolfer Bob Cotter (@gibsonsgolfer) reported

    @LizaYuzda @JanetBrown980 I finally gave up and have begun using the Telus call control feature that is free. It took a bit of tech support from them to get in in place for our account. But, so far no more of these annoying daily calls.

  • ocean1waves SAM ☀️ (@ocean1waves) reported

    @TELUSsupport voicemail is not working. Doesn’t even go to voicemail or goes to somebody else’s voicemail when I called Telus phone. Calls are not getting through. This is getting extremely annoying!

  • KujRak Kuljit Rakhra (@KujRak) reported

    @TELUSsupport - absolutely terrible customer service -cancelled appointment because original tech is off for 2 days? How is there only one tech available for an install in Vancouver? Why book an appointment when no one is available? Have received nothing but the runaround @TELUS

  • billwaboose Bill Waboose (@billwaboose) reported

    @TELUS after 4 weeks without internet isn’t it time to restore service to the people of Spences Bridge?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Also of note is the issues of access to the fraudulent recordings. In the Montreal lady's case w/ sim swap & Telus, Telus refused identifying IP info & device ID info with the claim it isn't *her* info. @privacylawyer called this one. I don't like it, but eh.