Telus Outage Report in Radium Hot Springs, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Radium Hot Springs, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Radium Hot Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Army
(@BlazeArmy) reported
@TELUS worst customer service I have ever been involved with. You need to sort out your call agents or something. Long conversation yesterday with an agent. Today no record of the call and everything discussed. Looking for other options now. Feels like you are a bunch of liars.
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Koleff
(@Koleffwest) reported
@TELUS have been on @TELUSsupport for 5 hours. Spent untold hours on the phone explaining my problem over and over again to people who either don’t care, or have no authority to assist. Have been over charged $590 for service I never used and they refuse to credit my account
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JFK
(@john_jfked) reported
That the support made me disconnect This whole situation makes me feel like I was lied to or scammed I pay around 300-500$ a month with every Telus application I have but with everything that has happened to me this past month I might find
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Frank Dittenhoffer
(@FDittenhoffer) reported
@telus fix your piece of **** Optik tv…I should get a rate cut for all the times your garbage doesn’t work. #whatajoke
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JFK
(@john_jfked) reported
@TELUS @TELUSsupport after having issues with my home security I called the support line and after running through all the options they gave us it ended up deactivating one of my cameras to which I couldn’t reconnect it. The support agent said they would have to send a tech
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Perry
(@macpm3) reported
@ChrisSpace4 Which seems like a lot of techs don’t know about being able to do that? One of those “technically can do, but Telus says no” kind of things? I’ve never been able to get concrete info on that.
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vegaskev
(@vegaskev) reported
@Koleffwest @TELUS I can only imagine what it is like for people on the border. If you haven't already, turn off roaming - at least that will help going forward. They should also be sending a text whenever you go onto a foreign network. At least that is what Rogers does.
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Eve Pauzé
(@PauzeEve) reported
@TELUSsupport is there an Telus Mobile outage in Quebec? I haven't been able to send text messages or make calls for the past ~30mins. #TelusMobile #TelusMobileOutage
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I'm the captain now
(@RodPowers4you) reported
@jodyheavener @TELUS @TELUSsupport Calm down Jody. You are not special. You are just a number, waiting in a line. Eat a CBD gummy and take a nap. Life is too short to get upset over something like internet. Just wait until you get sick one day, then you'll have something to complain about.
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EyeRise
(@eyeriseca) reported
Hey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.