Telus Outage Report in Radium Hot Springs, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Radium Hot Springs, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Radium Hot Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
Constantly on a daily basis, my @Telus internet is constantly slow, pages take forever to load, wether I'm on wifi or data, both I pay ridiculous amounts for. This is ******* bullshit, I'm sick of this **** and these ****** companies doing nothing..
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Vee the Knitter
(@SnodV) reported
WoW. So impressed with @TELUS waiving data overages during the ice storm! I mean, we didn’t go over because we had only minimal service but still!
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Aadish Gupta
(@AadishBaba) reported
@TELUS @TELUSsupport every time I call I spend first 15 mins trying to bring the agent up to speed. They say they leave notes, the next agent can never find the notes of discussion.
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Jean-François Mezei
(@jfmezei) reported
@fagstein @Bryson_M BAI offered its service to all carriers. There was no exclusivity. It is Bell Rogers and Telus who refused to sign up because after losing the bid to BAI they wanted it ti fail.
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Sarbjit Kaur
(@sarbjitkaur1) reported
from
The Beaches, Ontario
@GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?
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Nichole ✨ Eras 5.26, 6.02, 6.04
(@blesstherain13) reported
@robynrivard22 @TELUSsupport pls Telus is fantastic they would never do that, I stan telus.
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FLiP
(@CFLiP15) reported
Contact me for the area in BC that we live in and get something figured out. This is ridiculous. Your team can't even see the outage and customer service continues to act like it's my phone, when it is clearly affecting the entire local area. Enough is enough! #telus
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FLiP
(@CFLiP15) reported
@TELUSsupport @TELUS We have no cell service or internet since Sunday and no one can give us an answer on when it will return or the problem. I've lost 2 days of business. This is what we pay top dollar for? Who's going to take care of lost wages? This is affecting many here.
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J
(@je1evenn) reported
@TELUS Strange. It happens every hockey game on most of the @Sportsnet channels (west, pacific, etc.) but only on the telus tv app for my tv. It never occurred when I had optik.
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Isabella Grace
(@Isabell53546571) reported
**** Apple with their constant updates, and doubly **** Telus with their piss poor cellular coverage. Telus, a phone company, won’t even answer the ******* phone. It’s all computer, unless some Filapano calls to say you owe money. Sorry Babe, “No Service”, No Money.