Telus Outage Report in Radium Hot Springs, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Radium Hot Springs, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Radium Hot Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Fang
(@Ice_calibr29) reported
Last week it was the stupid printer, today I had 50-100% packet loss, can't complete trace routes.. TELUS internet this is on you. While troubleshooting, the network fixed itself. WTF TELUS. I lost 2hrs of productivity (yes I rebooted the router, modem and my PC!) 😡
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Greg Walshaw
(@GregWalshaw) reported
Dear @TELUS you desperately need a new roaming partner in Italy. By tomorrow would be nice. I’m in a G7 country but I’m wishing I could get the same level of service I would expect in Cuba.
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one viece
(@sailoratsushi) reported
was just on the phone w telus and they kept asking me questions and i’m like idk this could be a scammer but they weren’t acting like a scammer but also i couldn’t help them w anything cause it’s not my job to do phone line stuff like 💀
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David Burtus
(@DBurtus22) reported
@CTVNews Idiot. Shaw Rogers Telus bell make billions. Why waste our money on it. Just legislate them to build it or you open the market to ATT. @JustinTrudeau
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Ben Klass
(@BenKlass) reported
This witness has worked for Telus 23 years, responsibilities revolve around customer additions, switching, etc. Testimony relates to switching behaviour of customers and providers. #CTRS
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Glenn Lind
(@LindGlenn) reported
@TELUSsupport What's going on in Vanderhoof, BC? Telus cellular and mobile internet service (Smarthub) is very intermittent. Can't make phone calls either.
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Sean Semper-Whyte | aka Sean1mc
(@SemperWhyte) reported
I am told @TELUS @TELUSsupport cell service is down from Terrace BC all the way to Vancouver, BC. Any Vancouverites able to confirm this? @telus please know over billing me last month with these same issues and again this month means we are gonna have some problems.
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TELUS Support
(@TELUSsupport) reported
@Adams11Shon Hi there, this TELUS support account is bilingual so we'll be sending messages in French and English. In this case we're promoting the French forum.
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Rohan Mishra
(@Roh_Mish) reported
@ImpCaesdfAug But the coverage for both freedom and bell/Telus is worse in my area. Bell just doesn't service our street with fiber even though they have service areas just a few steps from here.
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Mr. Glen A.
(@Glen_Allan_) reported
@tleehumphrey I depend on high speed internet for work, just got gigabit purefibre that municipality paid big $$ to telus to bring in. For me it's been pretty well 100% reliable. Some of my colleagues have starlink & all have had issues. If I lost my fibre tomorrow I'd go back to wireless ISP