Telus

Telus Outage Report in Radium Hot Springs, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Radium Hot Springs, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Radium Hot Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Radium Hot Springs, British Columbia 01/18/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sailorgirl2017 A Page...in your life💉X4♥️⛵️🇨🇦♥️🇺🇦 (@sailorgirl2017) reported

    @JohnCRoscoe @GetCyberSafe I'm glad you had your wits about you! I almost fell for the e-transfer about an over-payment on phone service right after we enrolled in a new plan, but suspicious me thought if Telus owes me money they will just credit my acct, not e-transfer. Old phone, can't block #s=ignore.

  • leabutton Lea Button (@leabutton) reported

    @peggy_blair I'm also in Ashton and work in CP. I'm on Telus and have been with them probably 15 years. Super happy and I get better service than my spouse on Rogers.

  • samhartleyco Samantha Hartley (@samhartleyco) reported

    @AndreaDuggan1 @peggy_blair Telus owns Koodo so a great bonus if you get a better deal with Koodo with the remote power/stability of Telus

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS I must say since we switch to FIDO we have had better service even before there was problems with the tower in Saanich near Mount Douglas. You’re right hand doesn’t know what your left hand is doing and then he won’t even aware there was a tower problem

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS We were unable to make phone calls or to be understood for months and months after many phone calls to Telus. We’ve been told by several Telus support and at the Telus store at hillside mall in Victoria that you were not bound to provide service.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS Absolutely the worst customer service. We have been unable to get service in our area since February because of problems with the tower. We switched recently to FIDO which is absolutely perfect but you guys have charged me a penalty for leaving

  • michael56960757 michael strong (@michael56960757) reported

    @peggy_blair Public mobile which is a Telus no frills service. I pay 23$/month with enough data to never go over...

  • bellab2181 bellarose (@bellab2181) reported

    @TELUS 2 situations within the last 30 days where I have not gotten any help from “managers”, been told there is nothing that can be done & basically calling me a liar. I’ve been a customer for over 25yrs. Beyond angry at this point.

  • mizelli05 Miz Ellie (@mizelli05) reported

    @tracyinkits @Shuggs_YYC @cmcalgary Telus in SE is terrible. Friend has gone back to landline. When she called Telus she was told they have too many users for the amount of tower access they have. Of course they blame 'the guberment'. Shld be false advertising to keep grabbing customers w service they know is poor

  • playford_brett Brett Playford (@playford_brett) reported

    @TELUSBusiness ok 1st things first I don't understand how I'm the only one who Telus goes out of there way to screw me over why can't you see I'm only human on a second class Canadian wish sales could help me for once