Telus Outage in Mississauga, Ontario

Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

@TELUS thank you so much I had something that damaged apps Have real issues with my identity and banking

@TELUS never did that Telus. And we had to close the account

Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though

@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

@gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

@Skeeter00007 @Rogers @TELUS Greed never gives.

@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

@TELUS I think it’s a pretty crap move to take the finally affordable $60 for 10 promo plan and hike the rate 16%. Never once has a promo plan that I’ve had been altered after signing up.

I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

nobody is there to telus like i dont have service

@TELUS worst service

@giaebony_jolie Bell sucks I had Telus they were the best but now on freedom as not sure where I’m going to be in May dear!

@hollymcIean @Rogers I've never used telus 🤔

Let's talk about @TELUS providing the worst customer service...reps who make you wait an hour plus on the phone for no valid reason

@camerongraham @Rogers Totally. I’ve been with @Rogers since 1990...have wireless phones, high speed Internet, cable, home phone. If I tell them I’m going to Bell or Telus, I get a deal, but only after waiting on hold for an hour, and transferring to Customer Retention. You can’t make this stuff up! 😂

@badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

@badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

@TELUS @TELUSBusiness when are you going to support eSIM/ dual-SIM on the iPhone XS?

@smotan52 @TELUS @TELUSsupport That’s why i cancelled my service with @TELUS

@Bell oh my you are brutal on how you treat loyal customers very very disappointed ... so much I’m thinking of going back to @Telus and they are not that nice either

@TELUSsupport there has to be some accountability to service clients that are under the telus brand. Telus is better than this. Disappointed

Nah **** telus bro my phone bill is ******* ridiculous every ******* month

@Rogers @TELUS @Bell Hi there. I'm with Fido right now but am looking to move because they do not support Apple watch. My plan with them is 10gB for $60. Do you have a similar plan that I could move to? I'd be interested in adding the watch option as well. Thanks

@EmylieRussell @koodo I’m getting the same problem but only if I call Rogers phones. I’m on Telus

@TicketmasterCA Yes I’m using telus LTE and used my Bell wifi at home. Both did not work. I’m not the only one on Twitter with this issue!

@TUHbanana I've worked sales for every major carrier and Bell was EASILY the worst so I'm p biased tho - if you HAVE to switch go with telus

@FidoSolutions @Fidomobile @virginmobilecan @TELUS @Bell guys pay attention, longtime customer up for grabs!

@TELUSsupport What a joke. #Telus support used to be the best. One of the main differences than the rest. Now you call and they put you on hold for 45 minutes and answer questions from a template. Leaving Telus soon. Thanks for the good times but i am nothing more than just a number now

@theJingster @TELUS @TELUSsupport Yea it worked now when I tried it again. Weird. Random issue perhaps?

@TELUS help

@_shineontome Telus was robbed tonight just before 9 and 2 masked guys went in took stuff and tied ppl up apparently!!! like wtf 😳

@dontflippinatme @TKLaxton @TELUS When it comes to science and technology then adding a corporation who only gives a shit about making money, sorry I don't buy any of it. What I see today compared to 40 years ago, I'll trust my gut.

My wife has never seen The Thing. Like, seriously!!!!! I’m about to give Telus $5 for that bad boy and show her what’s just a GREAT movie

@aboardtuber @FreedomMobile If your device didn't support the LTE bands supported by them (first was band 66, then 13, then the common ones also used by rogers bell and telus, along with USA carriers), then you'll always be stuck on 3G (4G or H+ if your device overrides it).

@Roccos_Van Too bad I have Telus optik

My Wi-Fi died and TELUS has to come out to fix it. Service call is Tuesday so I had to ask my mom to be at my house because I am working.

I was a loyal customer to Telus for 18 years. Switching to Freedom was so easy. They’ve been friendly & quick to help with any of my questions. I’ll be saving over $800 a year by switching! #NoTurningBack #excitedtosave #adulting

BUT, I’ve been paying WAAAAAY too much So, this week I switched to #freedommobile and all I received from Telus was an email that said “sorry to see you go” No “please stay” or incentives to stay on. This is just a brutal reflection of terrible customer service.

I have been a #telus customer since I got my first cell phone in 2001. Their customer service and incentives early in these years were amazing. I did get locked into contract year after year because their network coverage was outstanding.