Telus

Telus Outage Report in Rockwood, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rockwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rockwood, Ontario 12/20/2025 18:05

December 20: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • estherflubb Carol W (@estherflubb) reported

    @TaLoKend @TELUS I thought it was just me. Compared to in the uk the ‘bundles make zero sense. With Telus you end up with loads of crap you don’t want. I s Shaw any better.

  • hitthepost hitthepost (@hitthepost) reported

    hey @telus -- i was recently switched to your fibre optic network: lots of new hardware. all things fine. today, the signal is coming and going. one minute i'm getting 70mbps, then the next minute 0. is there a reason for this today in calgary ?

  • AlysLH Alys (@AlysLH) reported

    @VancityReynolds Please bring Mint Mobile to Canada. We need an phone company that offers great service and prices instead of those big companies(Bell, Telus, Rogers...) that charge us way too much.

  • CyKoore CyKoore 🇺🇦 слава Україні 🇺🇦 (@CyKoore) reported

    @leighfromcanada Sounds about right. When I was a Telus customer many years ago, they sent me a box of chocolates and a card for Christmas one year. The next year, I got a bill falsely claiming $12,874 for data overages, which took 5 months to resolve.

  • SWCalgaryGuy Brian 2022 and still living the COVID19 dream 😷 (@SWCalgaryGuy) reported

    @jsrioux I'm curious, does the Shaw remote provide parental controls based on the voice? I'm a Telus customer and we don't have that feature, at least not that I know about

  • pauldebron DeBrontosaurus Rex 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@pauldebron) reported

    LOVE @TELUS tv when everything is going right. When it isn't.....their customer service is horrendous. @TELUSsupport

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported

    @hitthepost @TELUS We had issue in condo with ADSL when we got dual line version as one was shorting out randomly and dropping connection (visible via tv signal skipping). Took the right tech level to fix it. The simplest techs wanted to swap box inside when I kept telling them it was external.

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS It’s too bad your company is not as generous as your workers.

  • AlysLH Alys (@AlysLH) reported

    @VancityReynolds Please bring @Mintmobile to Canada. We need an phone company that offers great service and prices instead of those big companies(Bell, Telus, Rogers...) that charge us way too much.

  • karj Eric Karjaluoto (he/him) (@karj) reported

    @mattsmithabb @TELUS It’s a shame when companies do this. The service seems like a reasonable value, but no one wants to feel tricked into a purchase.