Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/22/2026 00:55

January 22: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canadianmeatman Scott Frankenfield (@canadianmeatman) reported

    @FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess

  • dobbernation Andrew John Virtue Dobson (@dobbernation) reported

    @glennsumi I do Telus for phone and Cannet for Internet and have never been happier!

  • donnyg1 Donny Graham (@donnyg1) reported

    @Miss_vick_ Crappy customer service from Bell is the reason I switched to Telus years ago. Taken for granted as a customer. Unfortunately stuck with Bell for home phone and satellite as limited options in my area.

  • KittySurprise1 Kitty Surprise (@KittySurprise1) reported

    @TheSpecialist4 @TELUS After receiving several calls from @TELUS with no voicemail, I called them back asking why they called. It was to sell me new services. I told them if I received another call like this I would cancel my services. I have not received another call from them.

  • rpbroad Richard Broad (@rpbroad) reported

    @TELUS Why is it you can never get a bill right and mess it up every month that I have to waste a whole morning calling you to straighten it out. And I always hear" you have my personal guarantee it wont happen again" pfft lies

  • AustonPowerz Auston Powers (@AustonPowerz) reported

    @LeafSingh @TELUS Go on, telus how bad they are

  • MRLS5H3 Malcolm Lawrence (@MRLS5H3) reported

    @brittlestar Wouldn’t it be nice if just for 1 day the Big 3, Bell, Rogers, Telus, plus the little fish could put aside corporate greed and work together to support a good cause? We could call it #LetsTalk!

  • maskjerms JJerms (@maskjerms) reported

    @djmckinnon80 @nolanbianchi Too bad Telus is helping with the privatization of the health care system. We only have poor choices

  • greatbigkid_eh Greg 👁‍🗨’©️ - 😷🇨🇦☘️🇮🇪👨🏼‍💻🍫🚗 (@greatbigkid_eh) reported

    @LeslieL8 @PeterHRatcliffe Got an amazing offer from Telus via wife’s work. Was with Bell Mobility. Said “Match it” They said “No”. Switched. Bell called 2 days later “We want you back” (? 🙄) Said “Can you match or beat it NOW?” They said “No” Said “Bye 👋” I’m a 3-year happy Telus customer now.

  • rofosho90 Rowens 💙's 🏒 (@rofosho90) reported

    @LeafSingh @TELUS I'm with Koodo whose a sub of Telus. Never had a problem. Deals just get better the longer you stay with them too 🤷