Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/16/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • airdog10 Aaron C (@airdog10) reported

    @Crackmacs I’m on freedom. Was on telus. Service has more dead spots on the highways outside of major cities but no difference within the city for me and I pay a fraction of the cost. Was with telus for 20 years and they refused to budge.

  • calgbob Bobby No-Brakes (@calgbob) reported

    @UbakaOgbogu Telus is conspiring with the UCP to privatize medicine in this province (Telus Babylon, Copeman, etc). They don’t get $.01 from me. I’m sure the Shaw’s support UCP, but less maliciously perhaps

  • asadyyc Asad Chaudhary (@asadyyc) reported

    @SAndersonshpk @UbakaOgbogu Yes, it's difficult to avoid them. Really just have to go with who has the better package for your address and swallow your pride... Generally Telus Fibre for areas covered by it, Shaw otherwise. Shaw tends to have better customer service in my experience.

  • Massonite Adam (@Massonite) reported

    @Crackmacs I recently switched my TV and Internet from Shaw to Telus because they wanted to double my price, and the stability of the internet was terrible. And my WWE Network sometimes looked like I was watching it on a satellite dish during a thunderstorm.

  • justgivver David Murray (@justgivver) reported

    Babylon is by @TELUS ? Telus health? Seriously sponsors of #wjhc WTF only in Alberta

  • gregormanc Gregory (@gregormanc) reported

    @dobradors @UbakaOgbogu Shaws model upgrades are always an improvement, so far. The only Telus product in my house was forced upon me when they (Telus) bought the company that provides the service.

  • euph312 Paul Routledge (@euph312) reported

    @CCPAMB Once again, MTS was going to get privatized regardless who was in power. Get over it! BTW, Bell MTS has a monopoly for a cell provider for the north. Telus barely lasted a year (if that) before shutting down their store in The Pas.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @daemoncat4 @albertarebel1 Legit, cancelled everything with Telus after the Hub fiasco, and their (major lack of) customer service.

  • WKguy NGF (@WKguy) reported

    @SAndersonshpk @UbakaOgbogu Is it true that virtually all TELUS employees are contract workers, which results in little incentive to provide service - compared to Shaw, regardless of quality service, who at least are hired employees?