Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/20/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • whiskeystardust Ryan (@whiskeystardust) reported

    @TELUS @TELUSsupport Thanks for ruining our evening. Services have been out in entire town of Okotoks for over 2 hours. That's the thing about having Optik TV tied in with your internet, when it's down you lose all connections including PVR. May be time to find another provider

  • DharaPa06985969 Dhara Patel (@DharaPa06985969) reported

    @TELUSsupport I called multiple times to telus customer service to get service at my address. Every time they said they will create ticket and follow up on same day. Noone called ever for ticket. Spent hours on call every time same answer. It's waste of time with telus services.

  • 905Jatin Jatin.905 (@905Jatin) reported

    @RogersHelps @TELUS Im talking about wireless , rogers said to message em via DM yet they don't even care to freaking respond. Shows how laid back they are , no one ever takes ownership of their issue at rogers

  • MissFaye77 Faye Fox (@MissFaye77) reported

    @TELUS I just got a call from your ADT team and want to cancel. Then they dropped me into a phone queue. I thought customer service was your bag? #badservice now I’m taking to someone else about my account with no intro.

  • xxsashixx sashi (@xxsashixx) reported

    @TELUS @TELUSsupport my fibre bill with taxes is $16 higher than what it is supposed to. Also I’m also $150 short on my bill credits as what was agreed on, on my original service agreement

  • TotallyAnders Anders Lundgren (@TotallyAnders) reported

    @NaveenN07582058 @TELUSint There always are, but TELUS pays terrible bad.

  • MissFaye77 Faye Fox (@MissFaye77) reported

    @TELUS now I’m being transferred back to have my account cancelled again #wasteoftime this is why I don’t pick up the phone when companies call. I’m 49 minutes and counting to resolve an issue that I didn’t start for a service that hasn’t worked in 18 months

  • HelenZeilstra Helen Zeilstra (@HelenZeilstra) reported

    @CTVNewsVI @Telus has already invested significant assistance to support transients and, by extension, the voting block's bad policies. The "let's love the unhoused" line is not true. Rather, it's about pressure. A partnership with @TogetherVic is a very poor business decision. Wait!

  • BishFrags BishFrags (@BishFrags) reported

    @905Jatin @RogersHelps @TELUS funny that you say this as telus internet has been down for 2+ hours

  • MayersKeith Keith Mayers (@MayersKeith) reported

    @TELUS straighten out the support process for malfunctioning devices. Waited at the Telus store for an hour to be told my ipad has to be taken to Apple directly. Service in the digital age should be better than this.