Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/20/2025 10:00

December 20: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Saint John, New Brunswick/Nouveau-Brunswick

The most recent Telus outage reports came from the following cities: Saint John.

Loading map, please wait...
City Problem Type Report Time
CanadaSaint John TV
CanadaQuispamsis Internet
CanadaSaint John Phone
CanadaSaint John Phone
CanadaSaint John Internet
CanadaSaint John TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • funnyonceaday Mike Wood (@funnyonceaday) reported

    Rogers customer for 7 years. Not once did they try to give me a better deal, waive a charge for data overage, or improve my service in any way. I'm not expecting better from Telus; but Rogers offering a better deal after I've left is a slam-dunk that they can suck eggs forever.

  • rfran17 R Francis (@rfran17) reported

    @TELUSsupport I am utterly disappointed with your service. Was supposed to receive my internet/tv 3 days ago after my move but apparently Telus didn't catch the issues 2 weeks ago when I booked the appt! And after countless calls there is NO PROGRESS & more delays 😠

  • Elatix_ elatixlol (@Elatix_) reported

    @LucidCookie @EuroXBL wtf is a telus

  • Paul05053660 Paul (@Paul05053660) reported

    @Jennife60434825 @edmontonjournal @TELUS Sounds like poor planning on your part. You need the government to do everything for you?

  • wilbersauce Steve Beers (@wilbersauce) reported

    @RickKackis Are you on Telus or Shaw? I’m in Nw Calgary on Shaw with blue curve 300 and never had a problem. I just use the router with the modem.

  • TheMastFoodist ThemastFoodist (@TheMastFoodist) reported

    @TELUS @TELUSsupport today is their day ur internet is down with no ETA and no info of what's gone wrong, it's Monday my wife n I work from home we both have lost a day's because there's no internet, it's unacceptable for downtown Calgary area

  • pammer78 Pam Sharpe (@pammer78) reported

    @dinnerwithjulie @TELUS It is completely ridiculous. I think the problem lies with CRTC allowing the big companies to have such a monopoly. They can do whatever they want because we really have so little choice in Canada

  • tysmo Tyson Moore (@tysmo) reported

    @JustinEss1 @jfmezei Canada's™ Fastest™ Mobile™ Network™, except for that weird period when Telus was on top, then it was Canada's™ Best™ Mobile™ Network™.

  • gordbailey Gord Bailey (@gordbailey) reported

    @dinnerwithjulie @TELUS It’s convenient for them, and their systems—not for the customer…

  • LauraU2girl 🇨🇦LD Mac Fully Vaxxed 🦋Ben Solo Lives🦋 (@LauraU2girl) reported

    @dinnerwithjulie @TELUS Want to talk internet and tv, too? 7 straight days without Telus internet, tv and landline. Cell is Bell but I was down to 30 min talk time as emergency back-up for those 7 days. I think I spoke and "chatted"with 16 CS people over the 7 days. Save us @Mintmobile