Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/17/2026 12:55

March 17: Problems at Telus

Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gwichinpeterson Jordan Peterson (@gwichinpeterson) reported

    @ThatMcRider @TELUSsupport Go pick up a new Sim card from the telus store was my solution.

  • kitamura1978 MENTOK THE MINDTAKER (@kitamura1978) reported

    @telus mobility is the single worst company I have ever done business with. Convinced me to leave @koodo offering lower price per month, discounts for making the switch only to NOT do any of the things they promised. Now I am paying more for less service and told "too bad"

  • Rhiannon_Kirton Rhi Kirton BSc (@Rhiannon_Kirton) reported

    @hishamzerriffi @TELUS That's so generous of you Hisham! I couldn't ask you to do that! My defense is 11-3 so I don't think the connection should be too bad at home, you just never know up here in the mountains!

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    Anyone out there using an antennae to get a better Internet signal to our Internet smart hub? Especially from @TELUS ? Our Internet has been beyond terrible for 2 days now. Bitching about it does not help, maybe an antennae will.

  • Rhiannon_Kirton Rhi Kirton BSc (@Rhiannon_Kirton) reported

    @kikizee @TELUS I'm firmly convinced its because they're privileged white men who have never experienced adversity to the point that they cannot even conceptualize it.

  • JulianPSAC610 Julian Matheson - PSAC 610 Steward (@JulianPSAC610) reported

    @Rhiannon_Kirton @TELUS Wow, Western can't lay off treating you like crap even at the very end of your enrollment, they're basically kicking you as you're going out the door.

  • NaomiBlinick Naomi Blinick 🏳️‍🌈👩‍🔬🐠🤿🦫🧶 (@NaomiBlinick) reported

    @Rhiannon_Kirton @TELUS I am so sorry, this is heinous behavior from your advisor! 😡. Can I Venmo you some $ for support?

  • ianmeyer1955 IAN MEYER (@ianmeyer1955) reported

    @lizzyinyyc @youseepeeYYC I made it clear to telus that I expected the installer to be vaxed- I checked his QR code- and masked, and there was no problem.

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @Halpingal Don't go with Telus. We switched right before the pandemic shut everything down - the only reason we did was because we had an amazing rep at our local store, who steered us right. She's left the company now, so as soon as our contract is up, in aboutv6 weeks, we're headed back

  • milinpatel143 milin patel (@milinpatel143) reported

    @TELUSsupport @TELUS Telus… is my contract cancelled? There is no support or call back or anything on my issue! What’s going on? If the phone is no available it’s your responsibility to give me those phone. I’ve paid already the taxes and everything for 4 phone.