Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/14/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mmartelIII Maurice Martel III (@mmartelIII) reported

    @TELUS I purchased a Note 20 Ultra never got mine and S21+ on Dec 27th and not a pair either how do I get mine and my wife's buds?

  • bradcedm brad (@bradcedm) reported

    @ahmasonx @TELUS Cell towers require power to operate. No power, cell towers go down. Add very high cellular traffic and boom no cell service.

  • papprica L (@papprica) reported

    @teririch @TELUS @nationalpost I just switched to them, I wonder if there’s some damn way to get out of my contract considering I completely don’t feel safe having them providing my home and cell services?

  • samelkadri Sam 🏌️ (@samelkadri) reported

    @ritakml Shaw has the best internet but they’re mainly residential. For mobile Telus has best reception but crappy customer service.

  • devo2gtalon Devo (@devo2gtalon) reported

    It's pretty sad that @TELUSsupport their LTE outperforms their 5G network. Power outage in Edmonton and can't connect to anything on 5G but switch over to LTE and it works, albeit slow but it works. Get your act together Telus, will be switching back to Rogers!

  • winstyfloof Barking flooferson (@winstyfloof) reported

    @ahmasonx @TELUS Same it was ridiculous. I even switch my phone to 3G but nothing. My wife is on freedom and she had no problems.

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @winstyfloof @TELUS Such garbage. I called them today and they said “well can you switch off wifi right now” and our call IMMEDIATELY dropped. They are sending a tech out cause it’s ridiculous.

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    OK, have to admit. Good job, @TELUS . New home connectivity not available because infra issues - marketing rep stopped by to drop off a wireless hotspot at no charge to tide me over. Thanks!

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @bradcedm @TELUS Thanks Brad but it’s been like this for 3 years and normally we are fine but it was clear we need a solution if things happen in the future. It became more evident during the outage that we need a signal booster or something as we won’t be able to call anyone during an outage.

  • badmonkey68 The Sudsy Scoundrel🍻 (@badmonkey68) reported

    You know what is going to make my call with Telus support better? Waiting 45 minutes on hold to talk to someone that I know will not behelpful. And I didn't tag them because tweeting doesn't help either.