Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/26/2026 13:40

March 26: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pahl_brighteyes Macramé Owl says, “see you on Instagram” (@pahl_brighteyes) reported

    @TELUS @ExcellenceCan Actually, you should pay me back. You are still failing to fulfill the contract. I dropped two service because Telus didn’t make it work.

  • ohhhhjustsaying JB #JusticeForSidhuMooseWala (@ohhhhjustsaying) reported

    @Rogers internet down for 14-16hrs & they get away with a “Sorry for inconvenience” statement. If their customers pay the bill late by even a day, they get slapped with interest. Rogers, Bell and Telus have a monopoly in Ontario and not sure why the govt doesn’t see this.

  • Bong92632021 Bong (@Bong92632021) reported

    @RogersHelps saw a package I wanted but can’t get why because I am an old customer!! Walking over to Telus as they have the same package! Guess #loyalty doesn’t matter anymore. Great service and great retention #not!

  • mb_anderson1 Michael Anderson (@mb_anderson1) reported

    @elishadacey I enabled a feature with Telus called Call Control. It requires inbound callers to enter a (random) number, which robocalls can’t do. Not sure if that addresses your problem, but works well.

  • CStlo55 Klaud StLoren 🍷🥃🍻 (@CStlo55) reported

    @TELUSsupport Is it possible for Telus to send a confirmation when the service will come back? My wife can’t work without internet. Thanks

  • awsamuel AlexandraSamuel.com (@awsamuel) reported

    @TELUSsupport you folks did not read my tweet at all. I am asking you to enable casting on the optik app, make it possible to auth CNN Roku app or MSNBC iOS app. Or better, yet, develop your own Telus app for Roku. Failing any of that, how about Bluetooth audio support on my optik box?

  • homelessdorito Homeless Dorito (@homelessdorito) reported

    @PublicMobile hey. Any chance the rewards portal can be fixed soon. It keeps throwing errors when trying to log in and redirects to Telus my account.

  • stake0ut a nice island boy (@stake0ut) reported

    I understand Koodo is a budget provider and they don’t offer speeds/plans that compare to their big sister, Telus… but my partner has a 5G @Telus plan and is having the same issues with service/speeds. Switching isn’t a solution if I’m just going to encounter the same issues.

  • matthewlaird Matthew Laird (@matthewlaird) reported

    @TELUSsupport I have Telus internet, that's all I want, I'm good. How the hell do I opt out of the weekly up selling calls? I will never want tv, security, overpriced cell, "vpn", just stop wasting both our time please. How do I do that?

  • millardhomes Colin Millard (@millardhomes) reported

    @BCNPHA @TELUS As a big supporter of more and better supported housing in the Capital Region I have a one question which is always troubling and that is to do with on reserve housing. Can someone help me understand?