Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (23%)

3. 

   Wi-fi (11%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

• Robert Jones (@cbcjones) reported 9 minutes ago from Saint John West, New Brunswick/Nouveau-Brunswick

  There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• tiffany (@MissTiffyTaylor) reported 3 minutes ago

  PSA: Do not switch to TELUS Cable no matter what promo gift they offer. Worst quality product I've ever had. Go Eat an Egg, @TELUS #TELUS

• R U W E L (@ruwel) reported 8 minutes ago

  I’ve been sitting in various parking lots all day today because of the @ShawInfo outage and because @TELUS ‘ LTE network doesn’t apparently reach my house. FUN.

• S (@stepanc) reported 14 minutes ago

  @TELUS, new customer here. I just spent 2 hours on the phone yesterday and 2 hours in store to purchase a device from you. Is this how you always treat new customers?

• 21purplemiles (@21purplemiles) reported 15 minutes ago

  @TELUS I want to find out more about your services but you live chat keeps crashing! Please let me know the best internet/tv plan you can offer for address 6780 Buswell Street in Richmond BC. I will need service starting around April 27 or 28. If I don’t hear back

• gb🇨🇦 (@love_Aquarius13) reported 15 minutes ago

  @TELUSsupport Good Morning Telus - any information available on why multiple mobile phone users are getting repeat calls from Latvia this morning. Blocking a number doesn’t solve the issue - calls come from another Latvia number. Thanks.

• Thursaiz (@thursaiz) reported 15 minutes ago

  Hey @cogecohelps, is there some kind of service problem in the Kingston area? I'm averaging 74-76mbps down and 0.07mbps up since 7:00pm. I'm paying for 1000mbps, and right now I'm getting faster speeds while using my Telus phone as a hotspot...

• That Army Brat (@ThatIndianArmy1) reported 18 minutes ago

  @ShawInfo restore internet in #WalnutGrove #Langley. People have online exams, assignments, and need the internet. I called customer service 6 times yesterday and nobody knew anything. Never expected Shaw to be so slow in repairing our connectivity. I will change to Telus now.

• Chico Valdez (@MrChicoValdez) reported 23 minutes ago

  I'm amazed when a mobile carrier (e.g @Telus) decides to raise their price on a happy customer. It just pokes the bear. Now I'm shopping for a different carrier. I wonder if they realize they will need 14 customers to take the price hit for every 1 that leaves. 🤔 @TELUSsupport

• Jalebi Twist (@JalebiTwist) reported 23 minutes ago

  @maxfawcett What’s unique is that in Alberta all government funding must be given to Telus who will then provide the service.

• Chris (@chrisu91) reported 24 minutes ago

  @MobileSyrup I’m porting my line to Telus today. This was a disastrous fail and Rogers clearly doesn’t have the correct failsafes to prevent this from happening. This is going to cost Rogers a LOT.