Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 02/10/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • puravida_lisa Lisa (@puravida_lisa) reported

    @lexthecook @TELUS @TELUSsupport Right! We are lucky if we get 150, but the last week and a bit it's been soo terrible

  • tgcyvr Tim Charron (@tgcyvr) reported

    @telus How to change the channel on Telus service: Change the channel, picture freezes, unplug everything and reboot. Hope you like the new channel. OR ... repeat. $200 a month. Call? "we are experiencing longer wait times than normal... " 15.000 days in a row.

  • odonovant Tara O'Donovan (@odonovant) reported

    @ReWorksYYC @TELUS Do you have the white Telus Wi-Fi hub? We had it installed in April and staring in October it stopped being reliable. We just had it switched out yesterday and already heaps better. They tech said there have been issues with it.

  • Savitar179 Savitar (@Savitar179) reported

    @Jess_Lynch @TELUS As soon as Telus replaced our Modem we had nothing but problems... switched to shaw after telus tried blaming my computer... all of a sudden the internet worked so it does go both ways

  • catsRbetter81 catsRbetter (@catsRbetter81) reported

    @EliseLaurenne I won’t ask but I can commiserate.. had a Telus agent once say “oh yeah, this plan is terrible” when i called to change it. Also.. **** data plans in Canada

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • mikewestel Mike West (@mikewestel) reported

    @TimoVainionpaa I don’t totally buy that theory, those caps seem to be reasonable for a cable network (unlike Canada where UBB has always been part of the financial model). What’s worse is Bell and Telus getting public funds for FTTH and then having 50/10M (“unlimited”) plans.

  • EmberUshi Ember Ushi 🐮 VTuber (@EmberUshi) reported

    @DaisaKanna OH NO HOW HORRIBLE! What provider are you with that has caps for home internet though? Shaw never enforced it's caps for me, and telus straight up doesn't have them. ... Are you using mobile or something? monkaS

  • davidronn David Smith (@davidronn) reported

    I don’t know if it’s a @TELUS problem or a @netflixcan problem, but at least once a week, it takes me a half hour longer to watch any movie because of how often it repeatedly stalls.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐