Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/12/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattdagley Matt Dagley (@mattdagley) reported

    I’m having cell coverage issues. #Telus

  • Girrl_Friday Girl Friday (@Girrl_Friday) reported

    I can’t make or receive calls. Anyone else struggling on Telus network?

  • bai4now papa elf (@bai4now) reported

    This shaw guy has been coming to my house non stop to switch over from telus I didn't respond to his email the other day & the next day literally he shows up again asking about when he can come install **** get ****** I am so mad over it

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    After a long wait on the phone and telus customer service 2 hours and talking to a customer service provider for 32 minutes then getting hung up on followed by another 2 hours wait then they just hang up on every body is an insult to customer service. The crtc should look into it

  • a_m_s_ns AMS - T!m Houston is Killing Nova Scotians (@a_m_s_ns) reported

    @MacdonerE @TELUS I switched from Telus to Bell last year for their increasingly poor service... got wayyy more data at a more affordable price.

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • csteiner85 Catherine Steiner (@csteiner85) reported

    @Bell_Aliant @TELUS you gonna help customer like this?

  • KatelynTigchel2 Kate Tigchelaar (@KatelynTigchel2) reported

    @hoyaslayer @OzSweeney4 @CanMNTUniverse Yeah grateful there’s a service for sure, actually got yelled at during a match once by a media pro person. A friend has a sign saying the match should be on TV and some lady snapped and said it was on Telus. They’d tried getting other networks to buy rights but no one would pay

  • vhdmhmd Vahid Mohammadi (@vhdmhmd) reported

    @Rogers, @Bell, @TELUS You can help Iranian freedom movement by helping those living in Canada to communicate with their family in Iran. Massive internet shutdown make it hard to contact Iran. Make calls, texts to Iran affordable or free as u did for Ukraine. #Mahsa_Amini

  • badjokejohnny BJJ (@badjokejohnny) reported

    . @TELUS cutting service in Canada during a hurricane while Bell gives their customer an extra 50GB of data is hilarious. Trash company. Anyone with Telus should consider switching.