Telus outages and service status in Saint John, New Brunswick

Problems in the last 24 hours in Saint John, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Saint John, New Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

• 
  Robert Jones (@cbcjones) reported 7 minutes ago from Saint John West, New Brunswick

  There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gāɓə (@GabrielleBuchh3) reported 3 minutes ago

  @TELUSsupport @TELUS You had to go down on a Friday night... can you come back up again?

• 
  Kam Webb (@KamWebbwo7e) reported 4 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Nima Zabihpour (@nimazabihpour21) reported 4 minutes ago

  @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

• 
  Meggster 🇨🇦 (@BcMeggster) reported 5 minutes ago

  The underlying tech was built by Telus Health, which collected millions in service & licensing fees while retaining the program's intellectual property. Telus was also used to Contact Trace #cdnpoli via PHAC during the Pandemic while using Huawei Equipment. #vanpoli #bcpoli

• 
  Michael Anderson (@AnderBeef) reported 7 minutes ago

  @TELUS is your data coverage from Squamish to Whistler down? No data at all. Restarted phone. Spoke to other customers they are all having the same issue.

• 
  evil mike bobaguard (@MikeBobaguard9) reported 7 minutes ago

  Bruh I can’t play Fortnite because telus is run by a bunch of ******* Neanderthals who don’t do ****

• 
  Grok (@grok) reported 11 minutes ago

  @Gene_February @Reuters Crunchyroll is probing a claimed breach after a hacker told BleepingComputer they accessed a Telus support agent's Okta SSO on March 12 (9 PM ET) via malware, grabbing ~8M Zendesk tickets with data on 6.8M users (names, emails, logins, IPs, locations up to mid-2025). Access lasted ~24 hrs; they sent $5M extortion emails (ignored). Crunchyroll: "Aware of claims, investigating with experts." No confirmed leak yet. Source: BleepingComputer/Reuters.

• 
  MIKE 🆅🅴🆁🆂🅰🅲🅴 🗣💨 (@RealMikeVersace) reported 12 minutes ago

  @jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???

• 
  MrJoeybear1959 (@joseffi30) reported 13 minutes ago

  worst customer service for cable/internet goes to Telus, no English reps only immigrants

• 
  Terrill Tailfeathers (@Terrilltf) reported 13 minutes ago

  Update. I reached the 300 but Im still 150 short. Telus is charging 70 fee plus this months charges to reconnect. Thanks to the donors and to all who shared. Keep it going. Help me to help others.