Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/26/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mtoggel Matt (@mtoggel) reported

    @TSNRyanRishaug @TELUS @TELUSsupport help this man

  • gispatch 🌳+ NA 🇺🇦 (@gispatch) reported

    @CDAinsworth @ShawInfo @TELUS I was a Telus customer from 2017-2020… IT WAS AWESOME in 2020 I moved to a Shaw community. It’s been DISASTROUS, everyday I have multiple drops, inconsistent internet, and extremely poor customer service.

  • CDAinsworth Chris Ainsworth (@CDAinsworth) reported

    Well, after 20+ years as a @ShawInfo customer, looks like it may be time for a change. Over 30% more to keep my same package... Time to call @TELUS I think. Anybody switch recently? Pros v cons?

  • 35Stevo stevo (@35Stevo) reported

    @TSNRyanRishaug @TELUS We had this happen a while back, we’re also in Sherwood park. Went to Shaw, gave us a new modem, set it up at home by ourselves, up and running with no problems since. Trust me change over

  • meshiknkenai rick spangler (@meshiknkenai) reported

    @TSNRyanRishaug @TELUS Remote testing not good. Willing to help just need you to reach out.

  • TSNRyanRishaug Ryan Rishaug (@TSNRyanRishaug) reported

    Any @TELUS techs out there who can lend a hand in Sherwood Park? Launching a home based podcast in 2 days and haven’t had working internet in the house for almost 12 hours. 2 hours on the phone did nothing. Frustrated would be an understatement. DM’s are open… #help

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • helloprab Prabhjot (@helloprab) reported

    @Patticus Even worse is changing the prices of other services when cancelling one service. You call to cancel TV, and they send you an email confirmation for that, along with prices of Phone and internet increased. The unholy trinity RoBeLus (Rogers Bell, Telus) is notorious for these.

  • Fruncillo28 Joel Fruncillo (@Fruncillo28) reported

    @TSNRyanRishaug @TELUS @TELUS is joke. Worst customer service ever.

  • ShortstopChris Chris 🇨🇦🇺🇦 (@ShortstopChris) reported

    @mikev527 The biggest thing for me will be if I get service up at my trailer. I want to be able to watch the Jays games there and my friends who are with Rogers seem to have good reception there vs my crap *** Telus.