Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/16/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lunardirigible J-anne (@lunardirigible) reported

    @David_Moscrop Telus customer service is good. My plan is $75 for 4G, unlimited talk/text...not great but used to be worse. I find it's easy to get phone upgrades too. Their internet service sucks though

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported from Montcalm, Manitoba

    Hey @TELUS and @TELUSsupport fix your bloody network. No reason I should only get 1 bar of LTE but full bars of 3G. Make your network switch to low band LTE sooner 😠

  • hockeymom1 Karen Lindsay (@hockeymom1) reported

    Shame on you @TELUS @TELUSsupport @telusmobility You have been ‘fixing’ the issue for 3 months. Get it right.

  • Doris_Wai Love Lettering (@Doris_Wai) reported

    @TELUSsupport hi Telus I’ve received 3 callbacks from you in an hour but you can’t seem to hear me and keep hanging up, I’m not sure what the issue is, is it your network?

  • digitalhomeca Digital Home Canada (@digitalhomeca) reported

    Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all

  • mtnbvan #StopThePlanes ✈️ 😷 #COVIDZERO #StayTheFHome (@mtnbvan) reported

    @strategyrick @judyrudin They subcontracted Telus which didn't help reportedly until 12 pm or later. Total FAIL by leaders & Telus.

  • davidkcollins David Collins (@davidkcollins) reported

    @keithbaldrey Maybe if people actually followed the rules to allow those legitimately calling in to book their appointment? The bottleneck of calls surely didn't help so it's not all on Telus or the province.

  • joeybeechey Joey Beechey (@joeybeechey) reported

    @KylesWeather @CRTCeng If you're on Telus/Koodo you can turn on the call control feature which filters out most robot calls. Unfortunately I can't turn it on for mine with how I make calls to customers it doesn't work.

  • Kimmie_Kanuck Kimmie_Kanuck 🇨🇦 (@Kimmie_Kanuck) reported

    @Rinanloo @TELUS It’s all sorted now. Bank fixed the issue with my card, and I did the update on line. But not being able to speak to a person annoys the hell out of me. That should be a first menu option. And when you select it... there should be no further questions -just put me through!

  • bizmanYXE Mark Zielke (@bizmanYXE) reported

    A cordial heads up for those in customer service: when a brand says they don't want to speak with you to match or win your business, walk very quickly the other way. @TELUS is such a company. Unbelievable arrogance. They lost a business contract with multiple possible clients.