Telus outages and service status in Saint John, New Brunswick

Problems in the last 24 hours in Saint John, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saint John, New Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

• 
  Robert Jones (@cbcjones) reported 2 minutes ago from Saint John West, New Brunswick

  There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cd frombc (@Cdfrombc69) reported 4 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Somebody called me about my past due account which I paid earlier in the day and then what I brought up that I'd like to cancel my account she said her thickest Indian accent oh I can't hear you sir and goodbye ******* ****

• 
  Aly Defrawy (@defrawidis) reported 4 minutes ago

  Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness

• 
  Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported 7 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.

• 
  Russell Smith (@Russaroni99) reported 8 minutes ago

  @TELUSsupport Hi Telus support! I cancelled tv and Internet in Jan 26 and you just charged me for equipment not being returned. Canada post shows it returns to you with signature on 26 Jan 26. We need to remove the cancellation charges please.

• 
  MalcyTroll (@MalcyTroll) reported 15 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.

• 
  Westview Legend 🇨🇦 (@flyin_oryan) reported 18 minutes ago

  @JackieBee_16 @Sportsnet I have found this happens to me every Oilers game.....I get texts from others about a minute before something happens. I never should have gone with @telus I will be switching as soon as I can.

• 
  Beatsie1 (@Beatsie1) reported 19 minutes ago

  @Kapur_AK in Calgary we have Rogers or Telus. we used to have Shaw. we have NO competition now. the costs keep going up. the service is disgusting. before the Libs did this i had Shaw internet/TV & my cell with Rogers. Both were excellent then. now it's a horror story. Champagne.

• 
  Fernpick (@Fernpick) reported 22 minutes ago

  @NorthugCapital @danielfoch Telcos are on the rocks. BCE took major hit (maybe not enough yet). Rogers is a **** show, not sure about Telus, and Quebecor/Freedom isn’t spending sufficiently on Network but plenty of spending in future. How long is long?

• 
  Ken James (@kjames_2001) reported 22 minutes ago

  Yay just spent 25 minutes on the phone with @TELUS to cancel a mobility line…ugh not so much fun.

• 
  Jonny5AB (@Jonny5AB) reported 23 minutes ago

  @johnIrish007 Telus CEO is stepping down