Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 02/24/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • phluphph Ralph Young (@phluphph) reported

    @yegsheens Check service availability. Daughter in Far East Sherwood park can only get max 25Mbps with Telus. Poor cell reception too. Riverdale I can get only 25Mbps with Telus. I get Shaw gig speed here. Added benefit, one phone is on Shaw Mobile for $0/mth +10/gig data.

  • CholakRosanna Rosanna Cholak (@CholakRosanna) reported

    @yegsheens Take your pick as both have their issues; depending on the day;who you talk too Have been with Telus 45 years& still can be a pain ,but at least I know what kind ,just have to be aware of what you have asked for& gotten;the costs to be followed carefully,call bullshit when seen🧐

  • CaptPatrick01 Patrick Lloyd (@CaptPatrick01) reported

    I have good news and bad news, good news is that they were able to reactivate the email address, bad news is that it is not the original address, it is a new one reusing the name linked to mother's TELUS account, all my contact info, saved emails, bills etc. are lost forever.

  • PuxDad Curtis 🇨🇦 (@PuxDad) reported

    @yegsheens Shaw internet and Telus internet vary greatly depending on where you are in the city. We have shaw internet and the $0 mobile plan. Massive savings with no issues at all. Rural areas do not have good coverage but we don’t travel much. How about $0 for 4 phones.

  • lazeejjs Jonathan McCormick (@lazeejjs) reported

    @TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.

  • Cynn0r Cynnor (@Cynn0r) reported

    @TELUSsupport Network for telus smart hub is not working around camrose area. This is getting old.

  • the_huwmiller Huw Miller (@the_huwmiller) reported

    the house has had no wifi for the last 3 days, but Telus came and fixed the problem and i now have wifi again!!!

  • Therat4623 Linda (@Therat4623) reported

    @iamwandasykes @usopen Too bad here in 🇨🇦 on the west coast we pay through the nose to Shaw and Telus for nothing, even basic cable which delivers nothing. 100$ per month just for wifi. Basic cell phone plan = 50$. Landline (yes, need it) is 15$ per month. We are so ripped off.

  • slav_zeko Zeko Slav (@slav_zeko) reported

    @samifouad @JonnKmech Anyone know if Telus is investing in ambulances, cause for well over a year they've been texting me to use the teledoc service they invested in (uhhm, no thanks your standard telecom services are ****** and monopolistic)

  • Gabeuk Gabriel Brown (@Gabeuk) reported

    Telus already has "tens of thousands" of customers running live on this core network. Impressive.