Telus

Telus Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/27/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saint John, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Saint John and nearby locations:

  • cbcjones Robert Jones (@cbcjones) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    There’s also agreement on a Telus issue covering Dennis Oland’s phone communications and another agreement on the issue of cell phone tower neighbours.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • F4DE2BL4CK Fade2Black (@F4DE2BL4CK) reported

    @_LoveMTB_ @Victor_M_Short @theJagmeetSingh My dad worked for Telus for 35 years and the union eventually caused the workforce to be completely gutted and now Telus outsourced to contractors (ledcor). They didn’t improve **** for them

  • gkarver Karver (@gkarver) reported

    @TELUSsupport hello, had a technician in today to update alarm panel. Said alarm panel was fine and now no tv/internet/phone. Also received an email from Telus that my request to cancel Optik TV has been performed. I didn’t request this. Thank you.

  • TheWholeTruthXX Who? Me? 🌻 (@TheWholeTruthXX) reported

    @darrinhenshaw The piece has some clues: it was a cascading failure knocked their in-house network offline so they had to sneaker-net to their remote sites, they also lost VPN at the same time and only the fact they had some Bell and Telus SIM cards about let them talk to each other at all.

  • heiltsuk_paleo Don Wilson (@heiltsuk_paleo) reported

    @brendajohima @TELUS We have the same issue just outside Qualicum Beach at our place. Lucky to have 1 bar of service. Have been complaining to @Telus for almost 10 years about this.

  • RealAnnaMarieR Anna-Marie (@RealAnnaMarieR) reported

    Anyone else having problems trying to load anything on Telus' website? Keep getting "502 bad gateway" messages 😕

  • illuminatima Illuminatima (@illuminatima) reported

    I'm currently on a call with Telus customer support and the guy I'm talking to has such a... not a robotic, but such a comically clear and concise voice that I wasn't sure if I were talking to a human for the first few seconds.

  • bhelm4 Brock Helm (@bhelm4) reported

    @Feisty_Waters @youseepeeYYC Bad - Calgary drivers and equally bad public art displays like the blue ring as Edmonton. Good - proximity to the foothills and mountains, heritage park Telus spark and the zoo.

  • hersheybliss Kristin Dunlop (@hersheybliss) reported

    @brittlestar This is why customer retention at @TELUS didn't give a crap when I called to say I found a better deal elsewhere (@Virgin ). So good do far.

  • MILES_EXITSIGN Ryan Miles Leblanc (@MILES_EXITSIGN) reported

    @Rogers How does telus have a call control option for spam and rogers doesn't? I'm with the "best" telecommunications provider and man it doesn't feel this way at all All of my suggestions to rogers have never been taken seriously

  • YukataKaytee Kaytee - Logan Fundraiser for Surgery! (@YukataKaytee) reported

    @Herne @kristadb1 I got Telus to lower my bill to $13 few years ago. Always be on the side of the agent on the other side, it's worth it, this job sucks and they know it.