Telus

Telus Outage Report in Sarnia, Lambton County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sarnia, Lambton County, Ontario 12/21/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

  • larrytruckerguy Larry D (@larrytruckerguy) reported from Sarnia, Ontario

    @HappyintheWest Telus is ****** Canadian cell service at its finest

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Donn_80 The Collector (@Donn_80) reported

    Nice @telus @telusmobility . A phone case I bought from your store causes scratches on the back of a phone, and the phone has no other issues, but it does not qualify for the bring back program so I have to pay $500. Good thing I got the extended warranty that also costs $500.

  • coachworth Jonas Worth (@coachworth) reported

    And thanks for the two year contract on TV that I didn't order. I don't even have TV service but you unilaterally added it for 2 years. Do you even know how a contract works? It requires two parties to agree. @TELUS This is why Canada needs competition in the comms biz. #Telus

  • Le_mikey101 M (@Le_mikey101) reported

    @TELUSsupport First of all there’s a due date I paid within that date so why charge me? That’s very misleading. I won’t be paying for this and if that’s the way Telus likes to deal with this consider me leaving this provider with such crappy customer service

  • williamvavrek William Vavrek (@williamvavrek) reported

    @MitchSchenk @TELUS never

  • HiwattPete #USProxyWar, of choice. Z! (@HiwattPete) reported

    @dluft27 @cmcalgary @TELUS Cloud based pvr recordings are unacceptably glitchy with #ShawCable as well. Telus just sucks more.

  • nickdumitru Nick Dumitru (@nickdumitru) reported

    @TELUS Time to cancel this Telus account and switch providers. Thanks for making it clear Telus.

  • daddyandmadi Stephen (@daddyandmadi) reported

    @dluft27 @cmcalgary @TELUS This was a modem issue for us. New modem and dvr box fixed it.

  • Vee__Writes Victoria Grant (@Vee__Writes) reported

    I'll also never forget the time we were at a Telus store & he told me he thought he had to fold a man because he thought the dude was being fresh "Mom, what did he say?" - He told me to take a seat at the table. "Okay good because I thought I was gonna have to fold him."

  • hashtaggrrrl Hashtag grrrl (@hashtaggrrrl) reported

    I work from home — and since Friday apparently nothing can be done til Monday? Completely ridiculous service considering we’ve used Telus for home and business for over 20 years. @TELUSsupport @TELUSBusiness @telusmobility

  • jaquavion0_ jax (@jaquavion0_) reported

    DONT GET TELUS. We have had Telus for years and it is horrible, we have upgraded WIFI several times and its never gotten better. So we decided to finally after years switch to a new internet company, @TELUS get ur **** together.