Telus

Telus Outage Report in Sarnia, Lambton County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sarnia, Lambton County, Ontario 03/26/2026 13:20

March 26: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

  • larrytruckerguy Larry D (@larrytruckerguy) reported from Sarnia, Ontario

    @HappyintheWest Telus is ****** Canadian cell service at its finest

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kabirsagoo_ Kabir Sagoo (@Kabirsagoo_) reported

    I wonder if @TELUS will help me leave rogers

  • Dusk357A Dusk/Dawn ☮ (@Dusk357A) reported

    @CFLNumber1Fan @Tinabanshee I need & use most of my services from Telus. We have a love/hate relationship. I recently called them on a day off & spent about 2 hours convincing them to reverse the $20 increase or I was just going to start canceling my TV pkgs, did cancel 1. I have Netflix, Prime & You Tube.

  • MasterYodaMB Master Yoda 🇰🇬 (@MasterYodaMB) reported

    @TorontoStar They should open up the market. There is no competition. Service and quality is awful and technologies falling behind the rest of civilized world. Rogers, Telus they are rapping their customers! It so expensive for ****** quality.

  • ValeneYYZ SCIENCE 😷🇨🇦😷🍁 🇨🇦 (@ValeneYYZ) reported

    @TELUSsupport Just had appallingly bad experience trying to change cell from @Rogers to @Telus, still don’t know if order is correct. CSR was completely inept

  • ryanrdt Jack-A-Roe (@ryanrdt) reported

    @Mos_7ek @Rogers @Bell Bell is worse. Go to TELUS maybe? 10 years and my cell phone has never once not worked.

  • GeraldWaterous Gerald Waterous (@GeraldWaterous) reported

    @OPR58302260 @CBCNews Cell line. Land lines, afaik, were not impacted in western Canada. Service standards generally quote % of uptime, with lots of weasel words to protect them, ie, pretty much useless. No idea what Rogers says, i know the only difference between home & bus @ Telus is response time.

  • Gypsymouse GypsyMouse (@Gypsymouse) reported

    @CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!

  • Mystic_Gogeta Gogeta (@Mystic_Gogeta) reported

    @MsJLopez @RogersHelps Lol I hope you understand an outage like this can happen to telus and bell as well. Quit acting like Roger's did this intentionally damn you people piss me off

  • davin2424 D.G. (@davin2424) reported

    @TELUS been a cell phone user of Telus since 1996. The once reliable Telus network has become pure trash. The amount of dropped calls (with multiple phones) and call clarity when in use is complete garbage. Cellular reception within areas of the city of Red Deer is laughable.

  • Tyler__Noble Tyler Noble (@Tyler__Noble) reported

    @kathi_leafs No that extra $60 on the bill is for financing the phone through your cell provider. Rogers, Bell, Telus etc. calls and texts are standard with all our plans now but what really gets you is the Data usage. Also, if you go over your data, they slow down your speed to 3G levels