Telus

Telus Outage Report in Sarnia, Lambton County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sarnia, Lambton County, Ontario 02/03/2026 02:05

February 03: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

  • larrytruckerguy Larry D (@larrytruckerguy) reported from Sarnia, Ontario

    @HappyintheWest Telus is ****** Canadian cell service at its finest

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AHS_media Alberta Health Services (@AHS_media) reported

    Teams from Telus and Health Link are working to resolve an intermittent issue with some calls to 811 ringing busy. Please continue to be patient. Health Link does have capacity and is staffed up to help with immunization bookings.

  • MagooRich Rich Magoo (@MagooRich) reported

    @Tesla @TELUSsupport @elonmusk Telus running scared now that Starlink is coming. Should have improved smarthub speeds and congestion issues years ago. Better start releasing unlimited data plans soon.

  • Sandra18361757 me (@Sandra18361757) reported

    @OlaftheP @rose07611960 @shandro Call his insurance company line or Telus health link they should be able to help

  • fynecraft Kutzki (@fynecraft) reported

    @TELUSsupport @TELUS I live in Vaughan. 0 cell service or reception. Happened within the last 10 minutes. No idea what's happening. Please fix it

  • MCP_82 Mcp (@MCP_82) reported

    @TELUSsupport Are you having a network issue? Two telus phones in the house are unable to make or receive phone calls - GTA Area

  • EvieNightstar Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

  • chukwulozie chu chu (@chukwulozie) reported

    @MTN180 Hello! I bought the 5k roaming plan but have not been able to make calls with my line. The Canadian mobile providers(Bell, Telus and Fido) I'm roaming on their networks keep giving the "your line is bared from making calls prompt". I need your support to resolve this.

  • jlgreig Jenna Greig (@jlgreig) reported

    @rdcoulthard @TELUS @CCTS_CPRST Telus is the WORST. After calling my parents incessantly, they showed up at their house on a Sunday afternoon & high-pressure sold them a similar deal. My sister caught what was called a billing error and it was reversed. Of course, there's no other provider they can switch to.

  • TheoHsieh Theodore Hsieh (@TheoHsieh) reported

    @TELUSsupport ive been on the phone waiting for 30 minutes to talk with a rep from custom security services regarding being locked out from my telus security app. Can you help? Hard to imagine if this is the response time i would be getting if someone were to break into my place.

  • StonePathExplo1 Amy Stone YT 🇨🇦 (@StonePathExplo1) reported

    @TELUSsupport is Telus down or something in the GTA Ontario? I’m on wifi but my “Cell service” says “Searching”