Telus

Telus Outage Report in Sarnia, Lambton County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sarnia, Lambton County, Ontario 01/18/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

  • larrytruckerguy Larry D (@larrytruckerguy) reported from Sarnia, Ontario

    @HappyintheWest Telus is ****** Canadian cell service at its finest

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jacmacintyreCB JackNW (@jacmacintyreCB) reported

    @TELUSsupport @TELUS Hi telus, I am in Cape Breton without power after Hurricane Fiona and you just shut off my high speed data making it harder to get in touch with my family. Anyway we can fix this???

  • LeifQuitlong leif sloane jagr (@LeifQuitlong) reported

    Shares this to your parents and friends and your family and grandparents that there's so many scammers Online Pretending to be Amazon tech support and Amazon Refund or Microsoft Technician or Telus and CRA they don't call you this are the scammers from Call Centre in India 🇮🇳

  • macdoin LadyErinofUteckford (@macdoin) reported

    @Brett_CBC We could not send/receive texts or calls or look up any emergency-related info at all from Fri night until this AM on the Bell network. That’s why you have a cell phone in an emergency. Our Bell phone was a paperweight. We got a few texts in and out on Telus at least.

  • graciemargaret_ gracie margaret🫧 (@graciemargaret_) reported

    @EastlinkSupport i’ve tried calling multiple times and have been on hold 30mins + and keep getting disconnected. i’ve been without service and data for 2 days now but my boyfriend who’s with telus has had no issues, im so frustrated🫠

  • ThatTimmKid Timm Flindall (@ThatTimmKid) reported

    @DaveDevineOnAir @TELUS Yeah I was pissed, at least they give us the option to take it right from our debit at no charge but like… wtf? Customer not friendly… specially when they had us all sign up for it originally cuz they were promoting it to us as a good thing. #greedy

  • lisamayor Lisa Mayor (@lisamayor) reported

    A spokesperson for Telus told me that due to #Fiona causing outages, they are "supporting our network partner that owns the infrastructure in the area to deploy critical equipment, including generators and batteries." cont'd

  • SalSawler Sal “Rhymes with Pal” Sawler (@SalSawler) reported

    @ssmgirl2012 @laurakrabappel Oh that’s interesting. We were with Bell during Dorian and we’re fine. Now we’re with Telus and we just got service back last night.

  • realtworoosters Warren (@realtworoosters) reported

    @AMCKunneke @rhondamorton @CBCAlerts and what happens to the "direct text" to Telus? It gets distributed to charities that then take their admin fees. Also "Charity Intelligence Canada" is simply another charity who takes donations to support their "research".

  • MLimaBean its a Be@ns life (she/her) 🇨🇦 🇺🇦🏳️‍🌈🏳️‍⚧️ (@MLimaBean) reported

    @SalSawler @ssmgirl2012 @laurakrabappel I am with Telus and had service the whole time. 🤔

  • tempestimony Sara T e m p e s t 🇨🇦 (@tempestimony) reported

    @YukonStrong Bureaucracy: Telus Canada has the same amount of employees as my City: Calgary. 5 tiered government means you're making decisions in an office, 5 steps away from the Customer. Middle Mgmt. is obsolete.