Telus

Telus Outage Report in Sarnia, Lambton County, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sarnia, Lambton County, Ontario 02/08/2026 15:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

  • larrytruckerguy Larry D (@larrytruckerguy) reported from Sarnia, Ontario

    @HappyintheWest Telus is ****** Canadian cell service at its finest

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • toknowbeauty ΛNNΞ (she/her) 🇨🇦 @🏡,😷, 4x💉 (@toknowbeauty) reported

    For anyone thinking about @TELUS #OptikTV. Go with #ShawTV instead. Nothing but problems. "On the Go" is incredibly cumbersome & lots of missing channels! Spent 15 mins trying to watch channels I paid for on my phone because I'm not in front of my TV. Waste of time & money.

  • jithuja26795266 jithu jacob (@jithuja26795266) reported

    Gonna take sick leave to call @TELUSsupport because I am sick of TELUS . Incorrect billing for 3 consecutive months . Worst internet speed and no internet most of the time . It's my 6th time calling @TELUSsupport in my 3 months membership with an average waiting time of 1.5 hr

  • KPalmerGordon KPalmerGordon (@KPalmerGordon) reported

    @TELUSsupport @TELUS I have been on hold with your so-called help line for 80 minutes and counting, to get you to remove an unsolicited roaming charge on my mobile account. Totally unacceptable.

  • rOddYrExX__LmaO Rudra (@rOddYrExX__LmaO) reported

    @TELUS @TELUSBusiness Management in personiv gurgaon india has disabled my working ID without any valid reason and they are trying to threaten me that you will lose your job please help me @VishalBora See what kinda managers you hired and HR TOO what third class company

  • Adam_Boyl 👻 Adam 🎃 (@Adam_Boyl) reported

    @RE_MarketWatch I've been feeling really bad about inflation, so I called Telus and told them they can just charge me more money as a thank you for the great service

  • craig_jasman CJ (@craig_jasman) reported

    @ShaneWilk41 Regional blackout here in Alberta. Fak. Wish TSN on Telus would be more clear on these on their guide.

  • KPalmerGordon KPalmerGordon (@KPalmerGordon) reported

    Thanks for nothing @TELUS and @TELUSsupport. Apparently 125 minutes on hold is OK, followed by ignoring me despite your website saying use Twitter for faster service.

  • typical_susan SusanT (@typical_susan) reported

    @TELUSsupport I'm not interested in a pre-owned phone. I'll be switching cell phone carriers since Telus has no interest in charging customers ethical rates or providing decent customer service.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    Annoyed that @TELUS has sent a letter to my mother saying she must upgrade her copper landline to the company's fibre network. The letter uses the phrasing "this upgrade is mandatory." Only when pressed at a supervisory level does Telus agree that this statement is not true.

  • typical_susan SusanT (@typical_susan) reported

    .@TELUSsupport I was just on hold for over two hours, waiting to speak to an Agent. When I finally got through, it was to a French-speaking only Agent. I got transferred and had to wait again. I finally hung up. Not my first issue with Telus. Your customer service is a disgrace.