Telus

Telus Outage Report in Sarnia, Lambton County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sarnia, Lambton County, Ontario 03/18/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

  • larrytruckerguy Larry D (@larrytruckerguy) reported from Sarnia, Ontario

    @HappyintheWest Telus is ****** Canadian cell service at its finest

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Katherenfog @katheren (@Katherenfog) reported

    ...along ceiling. Drilling & putting a wall modem in. Then 4 am I get phone call that kept ringing until I answered saying my 'home security' system was showing low battery! I never signed up for that service & they were rude & would NOT believe me. Then when I called Telus ...

  • LordDSofCanada Lord DS (@LordDSofCanada) reported

    @KyleGunderson Let me tell you about my TELUS experience this month. I’ve called in three times, each being on hold for over an hour before having them hang up on me. When you finally do get through, you get transferred all over for a couple more hours because their automated systems suck.

  • BradUrbanowicz Brad Urbanowicz (@BradUrbanowicz) reported

    @TELUS and @TELUSsupport I'll try this again....can someone please help me out here? I have dm'ed, called etc etc quite a few times and no response. Or when I get response, nothing is done to help out.

  • loridbarker Lori Barker🇨🇦 (@loridbarker) reported

    @TELUS How do you talk to person who can help you? I have talked to numerous people, have a confirmation number from a tech and no one can help me and keeps on trying to sell me stuff. I need to know when you guys are showing up!!!!

  • Katherenfog @katheren (@Katherenfog) reported

    Shaw coming tomorrow set my service back. The telus door rep totally promised things above his paygrade! When I called telus they reccommended i go back to shaw after ppl knocking 4 times at my door to switch me! I am going to file with BBB. I trusted telus -it is a big company!

  • _drunkwaitress_ drunk.waitress (@_drunkwaitress_) reported

    @TELUS @TELUSsupport You were supposed to install internet at my new apartment on Dec 7. You have now cancelled my appointment for the THIRD time. I’m a student. I need internet. I am so frustrated with your terrible customer service.

  • vickypharmahere Vivek Nalawade (@vickypharmahere) reported

    @AdnansArk Can you please check why is Telus getting beaten down?

  • LakeErieVlogger Nigel Hay (@LakeErieVlogger) reported

    @TELUSsupport when I first transferred over to Telus, I had very little issues with internet in my area. This past year and now it's been awful, very very weak signal, limited spots that work in the area. Crystal Beach, Ridgeway, Ontario

  • vikkobo vikobo (@vikkobo) reported

    @TELUS @ExcellenceCan Gold medal??? I've been waiting almost a month, 5 appointments 6 calls with loyalty in order for your technical team come an plug my internet!!! this company is an absolute joke and mocks the clients cause they have a monopoly for now, But hey at least you treat your workers ok.

  • 12somamaitra Soma Maitra (@12somamaitra) reported

    Facing some nagging billing issues with TELUS @TELUSsupport @TELUS and no solution / response from CS team. Stores ask to connect with CS team! Lost! Help…have all TELUS services. Home Internet Mobility