Telus

Telus Outage Report in Sarnia, Lambton County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sarnia, Lambton County, Ontario 01/14/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

  • larrytruckerguy Larry D (@larrytruckerguy) reported from Sarnia, Ontario

    @HappyintheWest Telus is ****** Canadian cell service at its finest

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zacharyweeks Zachary Weeks👨‍🦼♿️ (@zacharyweeks) reported

    Anyone else having @TELUS issues on the northside of #yeg?

  • RichHesketh Rich Hesketh (@RichHesketh) reported from Calgary, Alberta

    Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?

  • albertarabbit albertarabbit 🌎 (@albertarabbit) reported

    @TELUSsupport We have called our provider Mascon (a Telus company) every day for three days. They seem not to know how to fix it.

  • mthsmith Gary Michael (@mthsmith) reported

    Happy New Year @RogersHelps! Who handles shady dealers with false promotions? @BestBuyCanada refuses to sell the Rogers Pixel 6 Pro with 200 BB card blaming @Rogers for not providing stock and won't order it. Instead they want me to switch my entire family to Bell or Telus! #wtf

  • Freddi 🇨🇦 Heather 💉💉 (@Freddi) reported

    @TELUS I am not happy with your Security side of the business... Why do you have support tickets on our dashboard if you are going to ignore them? Why are you charging me to come to fix your equipment? @TELUSsupport @AlarmDotCom

  • renawoss Rena Woss (@renawoss) reported

    @TELUSHealth TELUS provides no easy way to CANCEL an appointment!!!!!!!!!!!!!!!!! WHAT A HASSLE!!!!!!!!!!!!! FIX THIS!!!!!!!!!!!

  • James_Barlett James Barlett (@James_Barlett) reported

    @linusgsebastian @LinusTech I have a OnePlus 8 and I have zero issues with DATA on Fido! You mentioned the issue with Telus on the WAN show!

  • a_m_s_ns 𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦 (@a_m_s_ns) reported

    @Bell_Aliant Not yet. I will. But it's really a policy issue, not a technical issue. The throttled speed (the post-hi-speed speed) needs to be raised a little bit. With Telus, I had no problem streaming a YouTube video at 360p, even during the slow speeds. On Bell, even 144p is difficult.

  • daimanuel Dai Manuel (he/him) (@daimanuel) reported from Bowen Island, British Columbia

    @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

  • lissyblonde Lissy the 🇨🇦 Blonde (@lissyblonde) reported

    @mikep75446070 @buckeyebob51 I have Telus, it is supposed to be unlimited texts, they are pulling some kind of sneaky crap. Husband will call and make it all better this week.