Telus

Telus Outage Report in Slave Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Slave Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Slave Lake, Alberta 11/19/2025 20:10

November 19: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Slave Lake, Alberta

Latest outage, problems and issue reports in Slave Lake and nearby locations:

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Vipin39027196 Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • bao_tista Bautista (@bao_tista) reported

    @shituserstories As a... – Telus customer I want to... – call and purchase an overpriced internet plan only to get put on hold and then hung up on after 10min So that... – I can be sure to never call for support again

  • solocorps Blaine Kyllo (@solocorps) reported

    Want to share that Telus totally came through for me today. Despite the original terrible experience, the people who followed up to remedy things were outstanding, and solved my issues in mere minutes.

  • ZnoneoftheAbove Above Znoneofthe (@ZnoneoftheAbove) reported

    @ambermac @MediaSmarts @TELUS Can we set up a Secure, Starter Social Media for kids only? You have to have a Student ID to set up an account and the Teacher would have to approve it and Child Psychologists could be paid to monitor it to identify needs and issues Early, plus you could have reviews to teach

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported

    Make that 3 times in one night. @TELUS you’re the WORST ISP in #BC.

  • kevinlovestech Kevin says #COVIDZero 🇨🇦 (@kevinlovestech) reported

    @jonincalgary @Kristinnuendo Shaw offers fibre, unless this is a Telus fibre connection that Shaw can't use? Fibre certainly has better up and down speeds, but for most residential connections, non-fibre is fine.

  • NoDronesCanada No Drones Canada (@NoDronesCanada) reported

    Anyone else having problems with their email account that Telus arbitrarily migrated to Gmail?

  • Spearmac Chris Spearman (@Spearmac) reported from Lethbridge, Alberta

    Is @telus having connection issues in Lethbridge today? Mine keeps crashing #yql

  • Mike95582802 Premier Cheesecake (@Mike95582802) reported

    @TELUS @TELUSsupport Hey, My sister uses your service and we live on the border near the USA. She keeps getting roaming charges even though she called to have you turn it off and she actively turns off roaming on her phone. You claim she owes $400 in roaming charges. Fix this!

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).