Telus Outage Report in Slave Lake, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Slave Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Slave Lake, Alberta
Latest outage, problems and issue reports in Slave Lake and nearby locations:
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport Yes… because Telus did nothing to solve the problem. Glad your following the main message.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond
(@auraalexandra16) reported
from
Richmond, British Columbia
@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
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Alyson Shane
(@alysonshane) reported
@KristinAnneH I had the same experience, but with Rogers. I recently cancelled my service and moved to Telus and got a slew of calls from Rogers offering changes to my plan that weren't available when I was a customer without asking *why* I left in the first place. Ugh!
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one big yike
(@mmaxinelucille) reported
Called Telus today cause my data wasn’t working when I wasn’t on wifi. After restarting multiple times and updating my software, turns out the issue was that I had my data turned off 🙃✨
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Glynis Whiting
(@GlynisWhiting) reported
@TELUSsupport the phone line connected to our house is down and laying across a busy road, tugging every time a car goes by. We cannot reach anyone at Telus. What should we do?
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Pat
(@BoomerMia) reported
@Shawhelp Please make sure the world juniors hockey games today don’t have the same issues as yesterday. People that were watching TSN on Telus had no issues customers with shaw did
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Rhino36
(@TheRhino36) reported
@UrinatingTree Christ, I thought the Telus division in the Q was bad.
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A Greenwood
(@jogsmum) reported
@TELUSsupport When is Telus going to fix the issue of intermittent internet for FiberOptic users? Has been cutting out multiple times a day since install and no tech support f/u despite emails and calls. 😡
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TML Collector
(@tml_collector) reported
@TELUS @CRTCeng @CRTCHearings Can we PLEASE get a tower for Clearview Ridge, Timberlands, Garden Heights in Red Deer, Alberta?! No service in the city in 2021 is absolutely unacceptable! Good thing it wasnt me trying to call out with my son in anaphylactic shock! #Telus #RedDeer
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Michael Wozney
(@michaelwozney) reported
@TELUS I need you to explain to me why I have no cell service in downtown Vancouver! 🤬 My wife can't text my son or I This is absolutely discusting and unforgivable for 1999 let alone 2021. This is not just today, so don't try to lie about the weather or your usual garbage.
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Luke Aberle
(@AberleLuke) reported
@natelacroix @TELUS I had lots a problems with Telus with my replacement phone that was DOA out of box they would not replacement phone for 3 weeks and was on the phone for hours! In the end telus support on twitter helped!