Telus outages and service status in Slave Lake, Alberta

Problems in the last 24 hours in Slave Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Slave Lake, Alberta

Latest outage, problems and issue reports in Slave Lake and nearby locations:

• 
  Terry Spencer (@handymanSL) reported 45 minutes ago from Slave Lake, Alberta

  @TELUSsupport Yes… because Telus did nothing to solve the problem. Glad your following the main message.

• 
  Terry Spencer (@handymanSL) reported 55 minutes ago from Slave Lake, Alberta

  @TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.

• 
  Terry Spencer (@handymanSL) reported 57 minutes ago from Slave Lake, Alberta

  @TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shelley Machon (@shelleymachon) reported 4 minutes ago

  @TELUS Hard to believe. Minimal competition. Telus has zero customer support.

• 
  MIKE 🆅🅴🆁🆂🅰🅲🅴 🗣💨 (@RealMikeVersace) reported 7 minutes ago

  @jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???

• 
  Granny Agnus Smith (@TigerKenny2) reported 7 minutes ago

  @TELUS why are your phones not working

• 
  INKOTNYI mumaraso💪 (@chrismugire) reported 10 minutes ago

  @TELUS this is the worst telecommunication company I ever seen in my life

• 
  Sandra Thomas (@sthomas10) reported 11 minutes ago

  We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇

• 
  gāɓə (@GabrielleBuchh3) reported 12 minutes ago

  @TELUSsupport @TELUS You had to go down on a Friday night... can you come back up again?

• 
  Douche Bag (@DoucheBag168) reported 16 minutes ago

  @raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 18 minutes ago

  @TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you

• 
  Alan Errington (@AlanErrington) reported 18 minutes ago

  @arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?

• 
  Sadiabc (@74Sadiabc) reported 21 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better