Telus

Telus Outage Report in Slave Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Slave Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Slave Lake, Alberta 04/18/2024 19:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Slave Lake, Alberta

Latest outage, problems and issue reports in Slave Lake and nearby locations:

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Gssaini11Guri guri (@Gssaini11Guri) reported

    @TELUS i tried to get the new phone over my existing line and called the call centre. The disconnect the call over the hold and moreover the offers given are not good enough in comparison to rogers. Hope i will get some help here.

  • poetryandocean Elyse (@poetryandocean) reported

    @DavidHScreech @RobShaw_BC @adriandix Chicken and egg; Telus clinics are luring docs out of family practice, hard to fix the access problem when docs keep leaving. Dix’s UPCCs are the other main reason docs are leaving general family practice, though…

  • kvsrkrishnan Sivarama Krishnan (@kvsrkrishnan) reported

    @TELUSsupport @TELUS I lost my workday because my request to transfer my service to a new address was not processed. No appointments are found in system despite requesting one for 12/1. This is really frustrating.

  • JacquieGourley Jacquie Hopkins (@JacquieGourley) reported

    I have been patiently waiting on the phone to speak with a Telus agent. A little over an hour. Customer service??? How is this a thing.

  • DavidASeidel David Seidel (@DavidASeidel) reported

    Hey @TELUS @TELUSsupport @TELUSBusiness I have been trying to get a hold of your Property Damage dept since Nov 16 about my gate that your team broke. I have emailed, called, chatted,etc. But no response. Is this the customer service that can be expected for the next 2 years?

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    Debit/Credit method of payment and video chat function are unavailable at ticket machines due to a Telus internet outage. Cash payments are available. For assistance, please call 613-560-5000 or use the information telephones located near the ticket machines (blue button).

  • jtkulyk Jeremy Kulyk (@jtkulyk) reported

    What’s a better cell service? @RogersMobileCa @TELUS @BellMediaPR or others? I am with Rogers. Their bills ranges drastically, I tried to switch to Telus but it’s taken 4 days to get any kind of support. It seems the monopolies win in the Canadian marketplace.

  • am23799 . (@am23799) reported

    I changed from rogers to telus and now my imessage won’t connect to my number … does anyone know how to fix this???

  • QuirkyBribri BriBri (@QuirkyBribri) reported from Kamloops, British Columbia

    @telusmobility having your sales person tell me to **** myself at the end of our short call for being a part of the EPP was not what I was expecting today. 🤷 - customer service for the win I guess. @TELUS @TELUSsupport ...

  • mrg_86 Matthew Greenwood (@mrg_86) reported

    @TELUS why are you the worst? Why is it impossible to get someone on the phone? Why are you billing me for a phone I haven’t received? Why does every number an agent leaves not answered? I’m resorting to Twitter after 40 mins on hold trying to find a device.