Telus Outage Report in Slave Lake, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Slave Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Slave Lake, Alberta
Latest outage, problems and issue reports in Slave Lake and nearby locations:
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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KD
(@juvengroovin) reported
@TELUSsupport Hello, I'm moving at the end of this month into a brand new building, was told internet was free for 1st year. What's the best way for me to schedule internet installation and options? Currently I'm only a Telus Mobility customer. Thanks!
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LurkyLurker
(@broken_monkey) reported
@TELUSsupport my Optik service in T6E2E2 has been down since ~12-1AM. Chat support said it’s a problem in the area & being worked on, but 17 hours in Telus Service Status still says nothing. Is there an ETA on a resolution? (yes, I understand the ‘E’ is /estimated/)
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Deborah Waldron
(@studio419) reported
Senior disappointed in the $5. increase service charge on Telus bill during Pandemic. CRTC, please control telecom companies.
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Pete Clarke
(@peteclarke1971) reported
@TELUS now six months of trying to get a security system install. Hundreds of hours wasted, two long journeys for supposed installations when engineers simply didn’t show up. No explanations. No apologies. A level of stress caused you couldn’t possibly imagine. Help me!!!?
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Robert Razavi
(@RobertRazavi) reported
@TELUSsupport FINALLY! Got a call from someone at Telus - I was in a meeting so missed it. Their number is blocked, did not leave call back #, did not email. Not trying hard are they? Can we go back to when it was ADT by ADT? 'Cause ADT by Telus is very efficient at #CustomerService #fail
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Avni Gajiwala
(@avnigaji) reported
Yo @TELUS how do you guys stay in Business, your business service is downright outrageous to deal with.
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AaronTheBarbarian
(@LittleStSebas) reported
@firetheucp @emgfind @TELUS They both charge entirely too much for their piss poor performance?
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Ken-nedy
(@m_f_kennedy) reported
@revolutionvote @TELUS Bell did the same thing to me recently. Shaw is pushing their mobile lately, but their prices are fairly similar after the honeymoon phase where they give you huge discounts. We need more competition in the wireless market to make the prices come down.
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Stephen Siebert
(@Steve__Siebert) reported
@redwoodacres Yes our @Xplornet hasn’t been good lately and our @TELUS cell service has been worse than the original flip phone service. How do these companies get away with this? I’ve asked Telus and they always just say they know they have a problem.
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Rhonda Ness
(@rnessie) reported
PS Telus Babylon is an overpriced, useless and potentially dangerous service, undermining primary care and best practices. This should have never been funded with public health money. Axe it.