Telus Outage Report in Slave Lake, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Slave Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Slave Lake, Alberta
Latest outage, problems and issue reports in Slave Lake and nearby locations:
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport Yes… because Telus did nothing to solve the problem. Glad your following the main message.
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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CAROLYN RUTHERFORD
(@dotford) reported
10 percent increase to my monthly telus bill with no explanation. I’m not on a contract so I ‘have no price protection’. Solution offered was to go to kudo or eliminate cellular data. What?!@telusmobility
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Ricardo Letonai🇨🇦
(@letonai) reported
@linusgsebastian @suuuoppp Got Telus here.. 75mb (max i could get) sucks
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TurnerOnAir
(@TurnerOnAir) reported
Telus: don’t hang up while we transfer your call Telus: *hangs up*
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SLW
(@wilst2) reported
My boyfriend is a customer of @TELUS business and has been experiencing horrific phone and customer service from you for over a month. Yesterday he sat on hold for 4HOURS and was passed through 4 different departments in an attempt to cancel services with you. @TELUSsupport
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SLW
(@wilst2) reported
@TELUS @TELUSsupport We need to know how to cancel this phone immediately and transfer to a more reliable network that values its customers. He works from home and needs a reliable network that will not LOSE him business while paying for a service that does not work.
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cherry grant
(@cherry_grant) reported
did you know that anyone can just add channels on your TV without a password or anything on @TELUS? I just discovered I’ve been paying $30/month extra for two packages that I NEVER use because of my sneaky ******* ex roommate. I am LIVID. he shouldn’t have even able to add them.
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SLW
(@wilst2) reported
@TELUS @TELUSsupport The call dropped because your network is absolutely horrible. When he called back He was informed a manager would be calling him within 3 hours and we have still yet to hear anything nearly 20 hours later. This is abysmal customer service and I am fed up.
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Trevor Pott(◢◤);
(@cakeis_not_alie) reported
In conclusion: **** Telus. They employ some of the smartest, kindest, most above-and-beyond people in all of Canada - @TELUSsupport folks are generally amazing - but due to customer-hostile corporate policy, they're an absolutely awful company that's a net negative to Canada.
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x-Madi- Ryan Mcleod is the Answer
(@Madi39) reported
@Kage_99 @itsrouel @TELUS Shouldn’t be any line that shallow especially running through your yard. Too much can happen in those first first foot alone, i see it every day:/ well I’m glad nothing bad happened though! Coulda been a dangerous one
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Strawberryshortcak3
(@strawbryshrtck3) reported
Why does telus suck so bad