Telus

Telus Outage Report in Slave Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Slave Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Slave Lake, Alberta 01/27/2026 03:40

January 27: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Slave Lake, Alberta

Latest outage, problems and issue reports in Slave Lake and nearby locations:

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport Yes… because Telus did nothing to solve the problem. Glad your following the main message.

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CartierAstro . (@CartierAstro) reported

    @TELUSsupport Hello, my neighbors moved in and rewired their phone which caused my phone to not work. So I called Telus to fix it but why are you guys charging me? It's not my fault. I should not be charged that 100$. Account number is: 6043197429

  • HughesFiona Fiona Hughes (@HughesFiona) reported

    It sure is frustrating when my internet goes down so does my landline. Anyone else have this issue with their landline. I mean - why have a landline if it’s it not going to work when you need it?! @TELUS

  • ryantoy Ryan (@ryantoy) reported

    @HLef @TELUSsupport @RickYaeger +1 not devices. On Telus, total blackout - internet and TV down. Multiple reboots, no luck. NE Calgary.

  • startupdba yycwanderer (@startupdba) reported

    @TELUSsupport our internet and optik are not working for me and my neighbours here in Calgary. My telus mobility data is only 4G. Help!!!

  • RajveerG Raj G (@RajveerG) reported

    @Minerkyle0118 @Epic_PB29 @TELUSsupport I'm in Redstone and my Telus services are out... my phone is Roger's and the internet seems to be slow as well.

  • hotcheri Anne Marie Latrassi ♒ (@hotcheri) reported

    @TELUSsupport @telus y'all need to fix your garbage service. I'm sick of not getting what I paid for

  • MollyClapp molls (@MollyClapp) reported

    @TELUSsupport @TELUS your workers have no showed 6 times to set up our BUISNESS phone. No one is helping. What are you going to do to help?

  • cdnsoldier1982 cdnsoldier1982 (@cdnsoldier1982) reported

    @TELUSsupport with internet and cell service down in NE Calgary will Telus be offering credits for the disruption of service since myself and family work from home we now can't work today so now your outage is also taking money out of my pocket

  • Lisa_Hamelin Lisa Hamelin (@Lisa_Hamelin) reported

    @TELUS been trying for days to get through to customer retention. Why don’t you have a call back option? (I guess I know the answer)

  • SwanBoatSteve Steve Munro (@SwanBoatSteve) reported

    @AdrianMorrow FYI the absence of the majors in the subway is due to how the contract was tendered and awarded. It went to a company that was not a major who hoped to make money renting bandwidth on their subway network to Bell, Rogers and Telus. (1)