Telus Outage Report in Slave Lake, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Slave Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Slave Lake, Alberta
Latest outage, problems and issue reports in Slave Lake and nearby locations:
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport Yes… because Telus did nothing to solve the problem. Glad your following the main message.
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@NeilGroom1) reported
@Igor_LarionovII I'm 26 and I have cable solely because of blackout restrictions! (Plus Telus threw in a 4k tv as incentive to get the cable lol)
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your name
(@JoshuaDoerksen) reported
@TELUSsupport does Telus buy people out of their old contracts? I owe a bit but am extremely unhappy with the service from Fido during this emergency event.
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K7 N
(@kvii_TO) reported
@TELUS @TELUSsupport I am getting like 5 calls a day for duct cleaning is there a way to block these calls so annoying how much duct cleaning does a person need. #ductcleaning #telus #customer
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Brian Gross
(@BeeGro58) reported
So I gave up and went to a different store. Bought a new iPhone and signed a contract with @bell. You lose, Telus! HORRIBLE customer experience needs to be corrected!
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Pistol Pete
(@boatoar) reported
@spencerkyte What I do is choose to login "via cable provider" and it redirects me to a shaw login page. I've used it for several years. I suppose if you have something like telus' piktv (not optik tv) that may not be an available option for you. Kind of brutal if the case.
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pepperonly
(@pepperonly1) reported
@CRTCHearings Don't let this deal go through with rogers! Please. This is a company that hates. Telus would be a better fit. Look at the rogers boss FFS. He's ***** as ****. He lies like a bloody rug as well. PUBLICLY lies. #NothingforRogers
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Rock_Chick
(@rock_chick) reported
@shenif @TELUS @TELUSsupport 4 hrs? I waited 24 hrs for them to get back to me. I’ve waited another 24+ hrs for the promised callback. I wish I only had to wait 4 hrs. Glad you got your issue fixed eventually.
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B Lees
(@Twinsport) reported
@TELUSsupport Just hooked up @telus Friday can't get a human being on the phone to help us. Chatbot says can call me Tuesday. Back to Shaw I guess come get your stuff
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Skreedles
(@Skreedles) reported
Apparently @TELUS doesn’t care if you’ve been a customer for over a decade. They would rather place you on multiple 60+ min holds then not call you back, and send you to multiple locations across the city rather than fixing a problem. #Telus #WhatsCustomerService
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Kelsey Scrim
(@kelsey_scrim) reported
@TELUS @TELUSsupport why am I having issues with data and home internet again? This is seriously becoming a biweekly issue. You charge consumers so much and for what? This is just ridiculous at this point.