1. Home
  2. Companies
  3. Telus
  4. Slave Lake
Telus

Telus outages and service status in Slave Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Slave Lake, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Slave Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Slave Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 16: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Slave Lake, Alberta

Latest outage, problems and issue reports in Slave Lake and nearby locations:

  • handymanSL
    Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.

  • handymanSL
    Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport Yes… because Telus did nothing to solve the problem. Glad your following the main message.

  • handymanSL
    Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport so glad to see your techs true to their word! They said they’d run new cable or change my pare to get better service… my internet still sucks, they didn’t bother changing anything. When’s Telus finishing fibre in town?? #telus #wifisucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bootstrap20
    Paul Horn 🇨🇦🥍🇨🇦🥍🇨🇦 (@bootstrap20) reported

    This happened to me too, but it was the last voicemail from my brother lost when Koodo changed my service. Thankfully, a VP at Telus went the extra mile and they were able to send me the recording. I have always thought that my experience was a unique one, but obviously not.

  • AlanErrington
    Alan Errington (@AlanErrington) reported

    @arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?

  • Christalball93
    Christalball (@Christalball93) reported

    Worst marketing too from Telus. The cute little animals are old now. Main marketer for the Whitecaps and really lame promos nothing to interest fans. Everyone knows they have **** service. Phone network doesn't even work in South Surrey

  • barnyard_burke
    burke🇨🇦 (@barnyard_burke) reported

    So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.

  • winstarvander
    Chris Vander Doelen (@winstarvander) reported

    I've tried all the carriers and this one is the best deal. It's the lowest-tier of the Telus system; I've been on it for five years with no issues whatsoever.

  • janibanani23
    Jan Molina (@janibanani23) reported

    @jodyvance @TELUS @TELUSsupport We had the exact same problem. Thought it was us. Maybe not …

  • Court_TheRock
    Court (@Court_TheRock) reported

    @stevemcniven @blondehotcoffee Rogers service is unreliable and just terrible up north. Bell is no better. I don’t even think Telus does internet up north. Only reliable internet provider is Eastlink, however quite a few people have been making the switch to starlink since it’s cheaper than eastlink.

  • AnderBeef
    Michael Anderson (@AnderBeef) reported

    @TELUS is your data coverage from Squamish to Whistler down? No data at all. Restarted phone. Spoke to other customers they are all having the same issue.

  • downhomesunset
    Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported

    @ezdz15 @Garnet_2203 Telus healthcare is awful.

  • stevemcniven
    Steve McNiven-Scott (@stevemcniven) reported

    @blondehotcoffee Right, good thing we ripped up that starlink contract for northern Ontario so we can (checks notes)… give more money to Rogers/Bell/Telus to overcharge everyone for worse service