Telus outages and service status in Smithers, British Columbia

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Rempel (@jim_rempel) reported 1 minute ago

  Quite possibly true, I was raised with discipline, and many today are not. What I got as a kid, people today would call abuse, it wasn't. I started a business selling Internet access in 1995 and had 13 employees, this in North Central BC. We were an ISP until Telus monopolized the industry with the backing of the Federal and Provincial governments and bankrupted every small ISP in two provinces to the cheers of some of my customers. Ignorance is bliss, and yes, I'm still pissed off about it. Anyway, I had a few younger people work for me, some were good, many were not. It is a challenge to find good ones, but I can't help but look at places like Indeed and other online job markets and see how flawed they are. The hiring process is **** now, in the old days you hired your neighbors kid or someone you knew and trusted from Church made a recommendation. Grabbing a resume full of lies and flowery language is useless. Yeah, some kids are trouble but not all, but the way we find them has changed dramatically. In addition, when I got that job at 15, if I didn't pull my weight every minute of my shift, I was gone, instantly. Best advice I ever got was "fire fast and hire slow".

• 
  भव्य खनेजा (@bhavykhaneja) reported 4 minutes ago

  @TELUS The service was canceled 3 months ago and i got charged with $6.78 and got no refund of $15.68 the account have no number this is ridiculous.

• 
  Lauri (@Lauri40681301) reported 5 minutes ago

  Did Telus internet just go down? We were watching the soccer game & nothing now

• 
  Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reported 7 minutes ago

  My @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked

• 
  Kar (@HabsGirl09) reported 8 minutes ago

  Telus customer service is the absolute worst

• 
  Zel ☂️🌥 (@Zeleros71324) reported 11 minutes ago

  The Canadian government really needs to start regulating cellular network providers cause tell me why ******** Bell and Telus are allowed to advertise 5G+ services in my area when their towers are outdated and only offer up to LTE+, and often regular LTE and 4G

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 12 minutes ago

  @TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix

• 
  Gord Tulk (@GordTulk) reported 14 minutes ago

  @JeffCallaway Look at there stock performance over the past five years. Very similar plunge. Their core consulting biz is getting eaten alive by AI. Telus is a regulated utility that is too big to fail especially with only two others in their core business.

• 
  zwackattack1975 (@LizardPiou43950) reported 16 minutes ago

  @akarndt @Sportsnet Telus sucks

• 
  LC (@MMckinneyPhoto) reported 18 minutes ago

  @TELUSsupport Now as a very long time client I feel like I need to cancel Telus as I dont feel this is how I should be treated. It is not acceptable to not notify that they are running late or that there are any delays. I would have been happy to continue my existing plan