Telus

Telus Outage Report in Smithers, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 01/02/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

Loading map, please wait...
City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NowImPruneTracy Cole's Raging Cynicism (@NowImPruneTracy) reported

    @LanceStorm @TELUS @TELUSsupport My friend works for them and they're literally on strike right now just to get the benefits they were promised in their contracts. They have gone DOWN hill.

  • BlabMedia Blab Media (@BlabMedia) reported

    You know what’s bullshit? Being a @TELUS customer for TWENTY YEARS & then spending 3 hours on the phone trying to defend why them taking you to collections for an unpaid tablet data package they didn’t notify you was still active is a joke. @TELUSsupport glad I switched to Rogers

  • vtk87 V (@vtk87) reported

    @L_Fairy77 Telus is the worse. I hate having to call them. And I don’t understand why sometimes they give you a call back option and sometimes not. So stupid

  • CVerticchio Christina (@CVerticchio) reported

    1/2 This morning, our @TELUS fire alarm went off at 5:50 am. Everything was fine, seems to have been malfunctioning; however, since the cell phone reception in Evergreen is still poor, we didn’t receive the call from Telus to tell them everything was fine.

  • B_I_G___D Derek Leiman (@B_I_G___D) reported

    @L_Fairy77 @TELUS I just switched to Telus after being with Shaw for years. The downside is Telus customer service, it is bad. You will wait at least an hour every time you call. Shaw would answer within 10-15 minutes every time.

  • ScimeJohn John Scime (@ScimeJohn) reported

    @TELUSsupport any word on when Telus will improve service in rural Niagara? I need a phone that works, I get one bar and lots of dropped calls. This is my only phone and yes I have wifi calling on as well.

  • yosieHRLaw Yosie Saint-Cyr 🇨🇦🍁🇲🇶🇺🇦 (@yosieHRLaw) reported

    What is wrong with @TELUS ? Since they bought ADT everything is screwed up. No problems for 5 years paying pre-authorized now they’ve stopped it and sending me invoice 2 days before it is due!!!!

  • Shanerobert85 Shane (@Shanerobert85) reported

    @TELUS Canceled. Never again.

  • JimWiens Jim Wiens (@JimWiens) reported

    @LanceStorm @TELUS @TELUSsupport Lots of your neighbors in Sask are pushing the government to sell off our telecom and its assets so we can get private service just like you're getting today.

  • CabbieCam Cameron Malchow (@CabbieCam) reported

    @SmelvisBreastly @JaneFairfax13 That's not quite true. Telus is merely the network that the insurance is accessible on. Like, Telus merely runs the service through which some insurance providers choose to run your policies through. It's what allows the pharmacy to know whether you're covered for a drug or not.