Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 11/24/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone
CanadaSmithers TV

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shelbyreiling Shelby Reiling (@shelbyreiling) reported

    @TELUSsupport why is my Telus connect not working? I can’t see my modem status. It’s been on and off for the past few weeks. #westedmonton #telus

  • chellamaxwell chelsea (@chellamaxwell) reported

    Anyone else having absolute garbage service from @TELUS in the yeg area? Spotty service for at least the last month. iMessages not sending, apps not loading… wtf?

  • kR0o0Nk Kr0nK (@kR0o0Nk) reported

    @TELUSsupport When my mother hasn't had TV or internet for almost 2 weeks. When I call and get put on hold for more than an hour. When I finally get to speak to someone for less than 5 minutes, and then they put me back on hold for another hour. TELUS SUCKS.

  • VancouverBuzzer S (@VancouverBuzzer) reported

    @rob_bristow_CA @ianhanomansing We don’t need F…ing Tim Horton, Subways, Telus, Banks abusing more people. Corporations want Gov to subsidize them! Let’s see how they abuse the Covid Help Benefit / CERB program. I won’t be surprise if Telus got help for some of their workers base in Philippines or India !

  • AlbertaStrongCA Starr Barbara (@AlbertaStrongCA) reported

    @TELUSsupport I'm just going to change providers it was down again the only thing good about Telus is the staff that troubleshoot their prices are insane and the product doesn't work

  • theBianca_B Bianca B (@theBianca_B) reported

    @rtalalay @TELUS I hate it when big corporations take advantage of something that the small companies wanted. **** capitalism!!

  • GregPanio TheGame789 (@GregPanio) reported

    @TELUS installed the telus home security system and have regretted it ever since!!! Cameras don't regularly work, can't look up footage and now I'm stuck with this **** for 2 ******* years!!!

  • gonesquirrelly Jennifer (@gonesquirrelly) reported

    @TELUSsupport things clearer…cellular network off while overseas but you are still sending through phone calls that I am ignoring. I am unable to ignore texts bc they are being delivered regardless of my turned off network. Beaucoup $$ eh? #Telus #greed or #incompetence

  • bellsong Heather Anderson (@bellsong) reported

    @cpechet @TELUS Their mobility support in my 20s was inexcusable. I had two (identical) phones and three batteries, suddenly didn’t work. They said the reason was that I used my (cellular) phone OUTSIDE. Took about 12 people to get a “No, we’re not helping you” answer, too. Never been back! 🤬

  • pjdelany2 HockeyBucketList (@pjdelany2) reported

    @tmlfaninvan I paid $209 to Telus for the Center Ice package. Haven't had any problems (so far) watching any game I want.