Telus

Telus Outage Report in Smithers, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 02/07/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAverageLebo1 Dude Knighted in private... (@TheAverageLebo1) reported

    @PlumberAlberta Why is it always a stupid Albertan... Telus already has all your health information from the Cons, and what do you think passport scanners do? Apple and Google already know more about you than any government ever will.

  • itschiils chelz (@itschiils) reported

    @TELUS glad I pay out the *** for my phone plan every month to have garbageeeeee service especially with not having power the last four days.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • happynigel_ happynigel (@happynigel_) reported

    @OilersJohn @TELUSsupport @TELUS The live stream is unlisted on YT, this was done by the broadcaster for some reason, not a Telus or YouTube problem. You can cast the video to your tv or cable box from your phone. Or if you're logged into the same account, you can pull it up from your history on the TV app.

  • frogsrock69 Nicole (@frogsrock69) reported

    @TELUS @FriendlyFuture When do you think cell service will be back?

  • sherwhizt Ї♏ϟυґℯ♏αη 🇨🇦🚴🏻⛷ 😷 wants Safe Schools for Kids (@sherwhizt) reported

    @ClaytonBurnsPhD @DeltaBCDad I use Rogers mobile because my calling plan is "grandfathered" and although I detest their business practices I won't be switching. Haven't used Bell. My kids use Telus mobile. If you are lucky enough to contact a local Telus agent, your problems get resolved satisfactorily.

  • sbirdsell Sean Birdsell (@sbirdsell) reported

    One agent just told me to "ignore further calls from Telus today" because other's would keep contacting me not knowing he was working on a quote. Another said once the sales query was in it's just a "free for all" of agents to contact the customer.

  • originaltntn thenottakenname (@originaltntn) reported

    Don't know if this will get out. Someone hit a pole in the Passage and thebwores went down, knocking who knows how many out of power again. With Telus, and cell signal is spotty and data either doesn't connect or is dial-up slow. Still says LTE though. Heard Bell is fine?

  • CallOnIceStands Jocelyn (@CallOnIceStands) reported

    Dear @Sportsnet, @TELUS, and @TELUSsupport : You know what would be REALLY cool? Showing the preseason games on your Oilers blackout station that I pay for, yet never get a game on. Just sayin..... It'd be kinda neat. #LetsGoOilers

  • magloukirk Maggie Kirkpatrick (@magloukirk) reported

    I have been a @TELUS customer for 15 years. Why?! I am paying too much monthly. I suppose if you can never get through to them, you can never end your contract.