Telus Outage Report in Smithers, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smithers come from postal codes V0J.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smithers, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Smithers, British Columbia
The most recent Telus outage reports came from the following cities: Smithers.
| City | Problem Type | Report Time |
|---|---|---|
 Smithers |
TV | |
| Smithers |
Phone | |
| Smithers |
Phone | |
| Smithers |
Phone | |
| Smithers |
Wi-fi | |
| Smithers |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Butler
(@MarcBut33195562) reported
@TELUSsupport Need to report again my telus email not working again, been on and off for 4 years. I know someone is looking into this they called to ask if any changes. According to the internet, my email doesn't exist. Tried calling but over 2 hour wait and there's no call back. So waiting
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Addison Finch (he/him)
(@zebrafiinches) reported
I have to go be at the studio so the telus man can come to fix our internet and he will show up sometime between 11 and 1 but if I’m not there when he arrives they’re gonna charge me a bunch of money
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Clinton Harris
(@_HexesandHeroes) reported
@TELUS @ExcellenceCan Any reason why I'm getting 14mb down on my internet and not the 75 I'm paying for?
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Vex 🖤💜💚
(@SpottyVex) reported
anyone have suggestions for a good phone provider (Canada) other than Telus? I'm paying out the nose and their customer service is not great
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Josh
(@91_Tech) reported
I think I just accidentally hung up on the nicest Indian Telus salesman I’ve ever dealt with, and now I feel bad I wasn’t going to buy anything but still…
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light
(@thelightphone) reported
@RogueRoyalle We don't have a timeline at the moment for Rogers/Fido. The only carrier that we've been able to have traction with to date in Canada is Telus, they have been cooperating to help us get an official certification. I'm sorry for not having better news there
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Dyhia Belhabib
(@dyhiapadilla) reported
from
North Vancouver, British Columbia
When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
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Jenny Death
(@progfengshui) reported
@usw1944 Telus is ending the service tech role. New hires will do the same work for ~$12 less an hour. What is the short term plan for existing service techs? Package out? #telusstrike #telusunion #Telus
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Spenz
(@ThatSpenz) reported
@TELUS @TELUSsupport why is the connect app not even loading? Fix your ****
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jugni
(@therealjugni) reported
@TELUSsupport @KaixKevin Telus rep hung up on me last week. The call must have gone overseas because the connection was bad and it took the rep 1.5 hours to read the previous reps notes, who was reading the notes from the last over-billing....