Telus

Telus Outage Report in Smithers, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 03/22/2026 23:20

March 22: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

Loading map, please wait...
City Problem Type Report Time
CanadaSmithers Internet
CanadaSmithers TV
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • katysvalentine dwaigne 🍄 (@katysvalentine) reported

    @GTAmissions1 Yeah it was a lucky coincidence that happened! I still think Shaw is generally better than Telus but I just get these slowdowns occasionally and this time it’s really bad

  • Lanakimfoan Lana Kim Foan (@Lanakimfoan) reported

    @TELUSsupport Power outage in Burnaby is back online around 9pm tonight but TELUS services (wifi/ internet) are not. Any resolution happening?

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS we need #service on the Skytrain in Vancouver. We can’t have dead zones in 2022. You’re lacking when I can’t even make a phone call underground and get freedom mobile works perfectly. This needs to be fixed this year. Dead zone at Columbia , and burr are station dt. Cmon.

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS in Vancouver Canada on the sky train we cannot use your 5G service at new westminister station to Columbia station there is a grey zone , nothing connects or works. Please fix this freedom mobile worked in this area , you guys should fix this immediately it’s horrible

  • UbhiHarminder Harminder Ubhi (@UbhiHarminder) reported

    @TELUSsupport I have unresolved issue with Telus. I was offered I phone 13 pro by Telus promotion Team but sent Samsung phone that I had never ordered. I returned that phone however my account is not closed yet and showing balance that I need to pay however I am using Telus.

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    What a awful services from @TELUS @TELUSsupport business security , since 2 years i have alarm system and when i called them they do not find my account and i am paying since 2 year . Wow technical support have no clue . Was an hold for 1 hr . What if anythg hapn in bus

  • FlungingPicture FlungingPictures 🇨🇦 (@FlungingPicture) reported

    @TELUSsupport I'm in Burnaby BC.We had a power failure. @bchydro. Now the modem is not working Is Telus down around Brentwood?

  • MGandhi_CFP Mehul Gandhi (@MGandhi_CFP) reported

    @TELUSsupport Telus fibre not working in Coquitlam, BC. Is there an outage? Tried rebooting my router and all boosters...connected without internet.

  • 3rdjerseys Joseph Lin (@3rdjerseys) reported

    @TELUSsupport Are Telus services down in Coquitlam area? Just stopped about an hour and a half ago and their offices are closed. Can’t believe they don’t have after hours support.

  • dtqkts cee (@dtqkts) reported

    oh there's a telus internet outage thats why my internet is ****