Telus

Telus Outage Report in Smithers, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 12/08/2025 11:55

December 08: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

Loading map, please wait...
City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • melissasmile12 Melissa 👷🏻‍♀️🌸 (@melissasmile12) reported

    It should not be this hard for me to call Telus. No I don’t want you to send me another text leading to you stupid app because no I can’t set up a time for you to call me!! I JUST WANT TO TALK TO A HUMAN 🤬🤬🤬

  • owenc8282 Owen claridge (@owenc8282) reported

    @wljovan @BellMediaPR Yep me too. It’s sad when they did this. I bet no one would of realized this would of brought the company down on a level they could of never imagine. I heard their bell phone is now 3 when it use to be 1 between Rogers and Telus. Not 100% sure on that

  • gooilgo99 gooilgo99 (@gooilgo99) reported

    @TELUS your service people suck been tranfered 2 times and still can't get the right person to talk to. On hold for well over a hour

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    I’ve been with @TELUS for 10 years - came home to no wifi - discover my service has been cancelled - disconnected without even saying a word to me! (Why? - new people in the flat downstairs) now I have no wifi - no service - unbelievable! 🤬How can this happen? @TELUSsupport

  • OilerScout Gord Susinski 🇨🇦🇺🇦 (@OilerScout) reported

    What’s the record wait time for a customer being on hold with @TELUS ? I am at 1:22 - am I going for the record?

  • SinghHumdard humdard singh (@SinghHumdard) reported

    @TelusCS I was expecting some update on above tweet. My family & myself are now switching to @Rogers. Thank you @TELUS for providing poor services and frustration. #rogers

  • Les_Fraser Les Fraser (@Les_Fraser) reported

    Hey @telus @TELUSsupport, why am I having to speak with support agents in Guatemala about my less than optimal cellphone and wireless internet service from a Canadian company I support as both a customer and share holder for over 30 years?

  • mrbitcoin101 ThatCryptoGuy (@mrbitcoin101) reported

    @TELUSsupport yes, telus push roaming charges are a scam and should be criminal. I did not need want or authorize roaming charges to my account and shut the phone down immediately....but nope telus pushed 100 dollars in charges through in less than 2 minutes. SCAM!

  • zieglerrussell David Russell (@zieglerrussell) reported

    Why do tech/cell internet co.’s insist on giving such horrendous service? Yes, @TELUS @TELUSsupport I’m looking at you. It’s coming up on 10 years, it’s probably time to just change to someone else for now

  • pnwkate Pacificnorthwestkate (@pnwkate) reported

    @TELUSsupport @TELUS I came home from work to no wifi and find out my service is cancelled! How can that happen? Without even talking to me! All because new people moved into the flat downstairs I have no service! After 10 years and never missing a payment… beyond angry