Telus

Telus Outage Report in Smithers, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 01/10/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

Loading map, please wait...
City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nataleave mr. i miss having sex (@nataleave) reported

    is telus data not working bc of this storm bc if so i will end it all

  • raskalryan RyanR (@raskalryan) reported

    @TELUSsupport Is there a faster number than 888-811-2500 to deal with a billing credit? Wait time says over an hour. Would the regular Telus Customer Support number 888-811-2323 be faster?

  • JHuddleston67 Jenny Huddleston (@JHuddleston67) reported

    @timmy_bro_ @TELUSsupport Are you having problems with your TV shows pixelated and freezing too. I am having this problem and TELUS can’t seem to find problems

  • Happy_Mann Happy Mann (@Happy_Mann) reported

    @TELUS worse serve cant fix simple billing problem for month and still need business

  • pewpewpew Quinn (@pewpewpew) reported

    Doesn’t Telus use Bell’s network? Why are my calls dropping constantly? I actually had better service with F!do, which is hilarious.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.

  • paganjames61 james rolfe (@paganjames61) reported

    I am done I got hung up on from fido Tring to get things fixed up. Being sent Al over the place Tring to get a problem solved.for the past 4hrs then getting hung up on that's it my contact is about up. I am going to telus.if this is how they treat loyal customers. I am done

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    Today, I called @TELUS again about an outstanding ticket I have w/them regarding dropped phone calls on my data plan. A male service representative said that they've had this outstanding issue for 4-6 weeks & that at least 20 other phones in this region #ygk have reported issues.

  • WasilukKevin Kevin Wasiluk (@WasilukKevin) reported

    @ShawInfo why can’t SHAW fix the BlueCurve issues? These issues in the backend (on the Cloud) have been going on for months and SHAW can’t fix. Every time I call support, I must escalate and waste hours of my valuable time. Should I just move to Telus????

  • ShimaMasoumi2 Shima Masoumi (@ShimaMasoumi2) reported

    @TELUS @TELUSsupport you are terrible