Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 12/10/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSNews TELUS News (@TELUSNews) reported

    2/3 Since 2000, @TELUS has invested nearly $220 billion in network infrastructure, spectrum, and operations, and plans to invest $70 billion overall across Canada by 2026 to enhance the coverage, speed, and reliability of our global-leading networks.

  • Ricky3isme9 Ricky3isme (@Ricky3isme9) reported

    @TELUSNews @TELUS I moved to TELUS best move I ever made .To bad I didn't do it earlier. The product and service is 1000 times better then what I had in the past. GOOD JOB PEOPLE

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    I can't believe I'm contemplating a switch to Telus...been a Shaw customer for +20 years....but here we are.

  • millardhomes Colin Millard (@millardhomes) reported

    @telus Please remove the deep black section on the TV screen that appears in the fast forward or fast reverse. It obscures any details on where to stop a fast forward or fast reverse. Sports are the worst cases. Please get that BLACK line off these algorithms. All the best.

  • jawdys LOL (@jawdys) reported

    @telus @TELUSsupport good job on ripping your customers off that did not travel over a border but you charged roaming. saying its my fault I have my data roaming on, even tho I've never turned it on. for a big company, you think you could spare the $12 but guess not. bravo.

  • firststartrmh Heather, but Pumpkin Spice flavour (@firststartrmh) reported

    @YegAndre @TELUSsupport Sadly, I’m not surprised. Telus seems to be taking customer service cues from the airlines these days. 😬

  • PrairieAgMF Matty🇨🇦 (@PrairieAgMF) reported from Trochu, Alberta

    @YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure

  • Ella_Henry Ella Henry (@Ella_Henry) reported

    I know we all like to complain about rogers after the outage, but my Telus phone consistently has a 15 min delay (texts, emergency alerts etc) regardless of location when compared to rogers.

  • stormmolly Helen Gale (@stormmolly) reported

    @CTVNews I am with Fido, would never go near bell if another outage would do without, Telus I am fine with.

  • Shimoofekry Shaimaa Mouftah (@Shimoofekry) reported

    @TELUSsupport The worst decision i made when I arrived to Edmonton is purchasing a prepaid plan from Telus! They ripped me off and not worth the money!