Telus Outage Report in Smithers, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

City	Problem Type	Report Time
Smithers	Phone	one month ago
Smithers	Phone	one month ago
Smithers	Phone	one month ago
Smithers	Wi-fi	2 months ago
Smithers	Internet	one year ago
Smithers	Phone	one year ago

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• I Burned My Nachos (@tossedintowel) reported 10 minutes ago

  @TELUS @TELUSsupport I have an issue with my internet; Telus says they charge $150 to come out and inspect. If it’s their hardware; they reimburse, If not, they bill me $150 for the service. They state they “see no issues on our end”. I’m getting 1/10th the speed I pay for

• Jonni Martinez  (@iJonniM) reported 14 minutes ago

  @Urooj72 @blogTO Currently Rogers now owns the whole network and can dictate who can use it (Bell, Telus) and they can charge a fee to others to use the network Plus expect many ads from Rogers

• Nichole ✨ Eras 5.26, 6.02, 6.04 (@blesstherain13) reported 14 minutes ago

  @robynrivard22 @TELUSsupport pls Telus is fantastic they would never do that, I stan telus.

• Robison Karls Custódio (@RobisonKarls) reported 16 minutes ago

  @TELUS so your incompetence created great damage to me. I need to work from home and I have no internet and no mobile Internet as well... And nothing will happen to you and I will have to go to a cafe in order to work until another company come in here. I m so disappointed.

• FLiP (@CFLiP15) reported 21 minutes ago

  @TELUSsupport @TELUS We have no cell service or internet since Sunday and no one can give us an answer on when it will return or the problem. I've lost 2 days of business. This is what we pay top dollar for? Who's going to take care of lost wages? This is affecting many here.

• J (@je1evenn) reported 22 minutes ago

  @TELUS Strange. It happens every hockey game on most of the @Sportsnet channels (west, pacific, etc.) but only on the telus tv app for my tv. It never occurred when I had optik.

• Isabella Grace (@Isabell53546571) reported 25 minutes ago

  **** Apple with their constant updates, and doubly **** Telus with their piss poor cellular coverage. Telus, a phone company, won’t even answer the ******* phone. It’s all computer, unless some Filapano calls to say you owe money. Sorry Babe, “No Service”, No Money.

• Rod E (@Reisenb1e) reported 26 minutes ago

  @theJagmeetSingh His 8.4 million salary, isn't even that bad. Telus CEO makes 20 million. Rogers CEO made 31 million. CEO pay is through the roof. When are you going to actually do something about this, instead of just talking, Jagmeet?

• Mark Teasdale ★ (@MarksGonePublic) reported 27 minutes ago

  @craigminielly @TriciaBarker49 Every 3 years I cancel 10 cells and go to another carrier for free new iPhones. They can never match the competitors packages. Reps can’t match competitors deals. So I am Rogers then Telus back and forth for 20 yrs. Cancel saves consumers money. If u are out of contract it’s good

• SCUBAmaster (@JeremyFoote1) reported 29 minutes ago

  Great customer service @telus have a family member whose service was cut because they didn’t have time to deal with payments because wife is in hospital and won’t do anything to help