Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 02/24/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers TV
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • youmeandtea Insertnamehere (@youmeandtea) reported

    @cjathunder Plan A thru F failed. Plan G phone, waited for 40 min - chatting with my neighbor outside went thru all the things I tried she suggested 1 thing I didn’t try, tried it — worked!! Took myself off hold. Everyone becomes their own telus repair people poor service.Thanks for asking!

  • alluringstorms alluringstorms 🇨🇦 (@alluringstorms) reported

    @mandms333 @Aburg_TownHall @WE_SEE_ I've had my TELUS go to No Service and have 40 minutes of no cellular and no wifi in the middle of a wind storm during December 2020. It happens a lot during wind events and it's very annoying.

  • BouletSheldon Sheldon Boulet (@BouletSheldon) reported

    @TELUSsupport It's real great that telus has deemed it acceptable for me to have constantly disconnecting service where I live. What happens if I need emergency services like fire or ambulance?

  • BrettVelthuis PoboBaked (@BrettVelthuis) reported

    Compared to Telus where they offered me $350 in credit with $100 of that being a $100 leaving shaw credit. My bill may be $15 more expensive but I'm getting better internet and an amazing security package. And I've never been with telus in my life.

  • erilkoff Ed Rilkoff (@erilkoff) reported

    @TELUSsupport 2/2 ! Immediate action required You are not protected Set up your TELUS Online Security account immediately to help defend your online privacy and devices with bank-grade encryption. Don't leave yourself vulnerable to online threats. Visit the NortonTM portal today

  • SwiftSanchez89 Aaron Ross-Baird (@SwiftSanchez89) reported

    @FreeAlberta22 I have telus at home and have no problems

  • BrettVelthuis PoboBaked (@BrettVelthuis) reported

    In short, if you were looking for a decent internet provider I would go with Telus because Shaw has been slacking continuously for the last decade. Thank you @TELUS for the incredible offers even though I'm a new customer and the absolutely amazing customer service.

  • adolwyn Beth Allan (@adolwyn) reported

    @NZPChasers Rogers in my phone and a Telus flexible plan in a hotspot. Rogers is my primary because it lets me select which towers I want (ie: Sasktel in SK) which can help me get better service. Telus hotspot because it tends to work well in rural AB/SK in a pinch.

  • trucker_lovin al burton 🇨🇦 (@trucker_lovin) reported

    @MartyPvL @FreedomMobile I had to switch from freedom to telus because freedom mobile doesn’t even get service in Innisfail Alberta and I’m there once a week

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?