Telus Outage Report in Smithers, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smithers, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Telus
Telus is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Allison
(@AlleyDalley) reported
@TELUSsupport I did 3 times before tweeting. Unless on Fibre Optic, Telus service to homes in St. Albert consistently drops. I look forward to the upgrades being completed.
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Trevor Pott(◢◤);
(@cakeis_not_alie) reported
Just got cold called by @TELUS asking me if I wanted to sign up for Fibre internet. I responded with enthusiasm after which the agent checked the address and then said "oh, it's not available there". I just...gods damn it, Telus. **** you. Don't get my hopes up like that. Damn.
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Carlos Martell
(@Martell96) reported
@ataner @TELUS I had Telus fiber in my last apartment and it was terrible 😭 I should’ve learned my lesson
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Trevor Pott(◢◤);
(@cakeis_not_alie) reported
Poor sales dude on the line: I'll uh...get back to you in a couple of weeks when it is available. Me: You do that, bro. But I can 100% guarantee you that there is no universe in which @TELUS is going to even be taking orders for fibre in the next two YEARS out here.
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Shanne Marie
(@shannemarie) reported
@WhiteLightKing @TELUS I wish I could get the same thing from @RogersHelps for my cell phone service!!
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Shanne Marie
(@shannemarie) reported
@WhiteLightKing @TELUS I use @TELUS Call Control. Haven't had a robo call since adding it ($0). My tip is that if you call a business and request the call back service (eg. Air Canada), you need to turn it off (*99) b/c the callback initially is a robo call which can't respond to the blocking prompt.
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Perry Greer
(@PGreer29) reported
@MatthewWords Looks like Koodo and Telus also having issues, I'm not getting calls or texts, I'm in St.Lazare
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Dr. Emma M. Smith 💜 | 🇨🇦 in 🇮🇪 PhD OT she/her
(@emelsewhere) reported
Hey @RogersMobileCa - have been a customer for 15 years, am looking for a Canada-US plan to use my existing data in the US without resorting to Roam Like Home. @TELUS is $80pm for this - but am being told you can only offer $100pm. Would stay with Rogers but doesn’t make sense!
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Jean-François Mezei
(@jfmezei) reported
@MobileSyrup How could a fibre problem affect only Koodo and not Telus ?
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Georgia Louise Brown
(@Georgia58445456) reported
Female cops. Is Telus going to send me a SIM card that works? Why didn't they use my existing SIM card? Is that usual? Why doesn't my furnace work although I just got it fixed? Is it foul play? Kenetic Energy is coming tomorrow at an undisclosed time. Did they cause the problem?