Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 11/24/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone
CanadaSmithers TV

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kisai Kisai (@Kisai) reported

    While the Telus TV box was doing all the distorted garbage, I started unplugging things, two things brought the internet back - Unplugging TelusTV - Unplugging the laptop

  • caparsons Christopher Parsons (@caparsons) reported

    In particular, it notes that TELUS never provided a technical briefing to the Commissioner’s office despite one being welcomed. Nor did TELUS work with the Commissioner’s ‘Business Advisory Directorate’ to obtain advice on its Data For Good program.

  • FourSeasonSigns FourSeasonSigns💙🇺🇦 (@FourSeasonSigns) reported

    @amys_here @leftysove It was a few months back for me. Telus called and wanted me to add a bunch of stuff so I said nope. then they said okay your bill is going down by such and such. Rascals. :D

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @bdanks I can't even find it and I checked before the removals started (I don't use Bell, Telus, Shaw or Rogers TV). No clue if Cogeco carried it either. But hundreds of channels & I never even found it. Unsure if my provider had it. I had to see it online Don't know how it was bundled.

  • Norlaine Dr Norlaine Thomas (She/Her) (@Norlaine) reported

    @DavidTaylorNYC @Cat74458367 @jkenney Cell service was mostly pretty good. Our area doesn't have cable, so Telus offers internet via the phone line. The other option is satellite. Shaw does not serve our area at all.

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @muradhem @EvanLSolomon Rogers, Bell/Telus-Ericsson 5G gear, Videotron and Sasktel-Samsung 5G gear, Freedom was down to Ericsson or Nokia when sale stopped project, other providers use the big carriers. So who's left? private networks?

  • TodayizTomorrow EmP (@TodayizTomorrow) reported

    @TELUS @FriendlyFuture Hey Telus, get your on-demand service together..you're way behind the times. Shows should be available almost right after they finish airing...let alone the next day...let alone whenever it seems like you feel like it. You're an expensive service so act like it

  • bartley_lowe Joan Lowe Bartley (@bartley_lowe) reported

    @TELUS Home phone is not working. Set up with a technician ticket #1058298619 for service today. No one has shown up. Poor service, indeed!

  • cenobyte3 Cenobyte🦑🧲⚫🐸 ֍ (@cenobyte3) reported

    @Brodie_Friesen @TELUS @TELUSsupport lmao, even the support guy is telling you to go elsewhere. I don’t think they’re supposed to do that! :P

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @stevenchase Rogers, Bell/Telus-Ericsson 5G gear, Videotron, Sasktel- Samsung 5G gear, Freedom was down to Nokia and Ericsson 5G gear before sale put hold on project. Who's left? The majority of providers all use the big carriers networks.