Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 02/27/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers TV
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • catfishman catfishman (@catfishman) reported

    @TELUS @TELUSsupport I am so damned frustrated: despite having your home Internet service for years, your system still can't find my address but finds my neighbours on either side and it's a townhouse complex. Please HELP/FIX

  • casteelsfeels Casey (@casteelsfeels) reported

    @Captain_Quench I switched from Bell to Telus after like 10 years because Bell treated me like **** when I tried to upgrade and Telus gave me so much and was so helpful and has waived so many unnecessary fees. Fight for it! I believe in youuuu!

  • vasantkumar vasantkumar (@vasantkumar) reported

    Really disappointed in @TELUS and lack of response from @TELUSsupport to help me get my phone working.

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @EPCOR A @TELUS technician was just here without a bucket truck or the ability to fix the fiber drop to my house. God I wish Telus support was as good as EPCORs. Man, that would be nice.

  • LauraYLWtrans Rebecca 🏳️‍⚧️🏳️‍🌈 (@LauraYLWtrans) reported

    @TELUSsupport ever since you switched telus email to gmail, I have had nothing but trouble. Its ridiculous!

  • OrriG Orri Greaves (@OrriG) reported

    @TELUS makes copious amounts of money because they make it impossible to cancel services. I moved and it took 5 minutes to cancel my @bchydro services.

  • sweetscurio Carla Thompson (@sweetscurio) reported

    WtF is with the spate of phone calls every hour?! 7 diff numbers blocked starting at 6:30 in am 😡ffs make that 8 as I type this! @Virgin Mom in AB says same thing for her today from her local area codes! @TELUS (ps we have great credit ratings so not collections)

  • Ow_My_Back_ Chris Loewen ♿️ (@Ow_My_Back_) reported

    Is anybody else having trouble with Telus cellular right now?

  • TheRealJasen Jasen (@TheRealJasen) reported

    @TELUSsupport Any known problems with cell service in Kitchener area? I can't get a connection, several people at work on Telus network having the same issue