Telus

Telus Outage Report in Smithers, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 01/08/2026 22:05

January 08: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

Loading map, please wait...
City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • booksandleather Alvi (@booksandleather) reported

    How do I permanently turn off having voicemail with Telus? I have never checked voicemail and I'm not going to start now, but it allowing people to leave it suggests I will hear it.

  • GordoMacguire Erin G. (@GordoMacguire) reported

    Cancelled an update on my phone, jumped into the last presentation of my semester. Came back to $50 in charges because apparently on the new 13’s you have to go in and cancel auto downloads… @Apple @TELUS #pissedoffstudent

  • payalpal PayPal Official ™️ (@payalpal) reported

    just had to call telus because of a stupid oversight on my part and the operator sounded just like Antonio banderas 🥵

  • TheRealElaschuk Steve Elaschuk (@TheRealElaschuk) reported

    @a_picazo If you’re with telus they offer a free service that’ll block all of them. Haven’t had a single one since I had it added to my number over a year ago.

  • damno_0 👌🏼 (@damno_0) reported

    @ds00za Fido on a Bell Chanel? Gagged. Telus could never.

  • a_better_world2 Erin Johnson (@a_better_world2) reported

    @TELUS “Hello this is Raymond from Telus mobility.” Me “I’m sorry I don’t have time to talk right now.” To which he then shockingly replies “Then **** off.” Telus do better! Stop contracting out your services. The deterioration of your company is not worth it. #brutal #telus

  • SharaiShredder Princess Shredder (@SharaiShredder) reported

    Dear @TELUS please STOP the fraudulent CRA & etc calls I receive multiple times a day or REDUCE my bill. I am very done with this nonsense. I shouldn’t have to put my phone on silent to avoid this crap. PAY ME.

  • spikestabber bren (Bear) 🐻🍁 (@spikestabber) reported

    @sunlorrie Come on we know Trudeau had no intentions on banning Huawei he had already given Bell & Telus the green light on investments. He was hoping like everything else it would 'blow over'. There was never any intention.

  • Lance_A_Lot_Sir William (@Lance_A_Lot_Sir) reported

    @Fidomobile @Fidomobile Just received a $235.00 bill when you assured me all overages would be waived and I ‘didn’t have to do anything on my end.’ @TELUS directly emailed waiving ALL fees for us to end of year, never mind overages. Maybe you should do the same for not living up to ur word.

  • shlamazel1 shlamazel (@shlamazel1) reported

    @scoopercooper @alexboutilier @amandacconn Instead of compensating Telus for what they should have known in the first place, it might be wiser to reward Shaw for not going down the Huawei disaster highway. At least switch providers.