Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 12/05/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Potusjbiden Did You Meditate ? (@Potusjbiden) reported

    @TELUS hello you Cable installer left a mess ,was uncertain,our cable box is not working properly and lastly he damaged or A/C so who do we contact?

  • zsazsa235 SueMe (@zsazsa235) reported

    @dovgvlad Not even an issue. I don’t wear a mask in my own house. When we’ve had telus guys in our house I make them take their masks off for a bit so I can see their face. For me it’s a security issue. Also I decided to not treat patients (at home) who insisted on masks.

  • TallPaulsLife Tall Paul🇨🇦🇩🇰 (@TallPaulsLife) reported

    Why would I wait 5 business days to get a E-SIM card @TELUS ???? E= electronic I am paying more to get this right this second so my new phone can be more than a glorified $1,400 brick Horrible website, horrible info on product, horrible business move in 2021

  • YankeeCanuck YankeeCanuck 🐧 (@YankeeCanuck) reported

    @NathanDorval @TELUS that it's warm but I don't keep bottled water in the house & also, we're still in a pandemic, I'm not taking chances, not when we have a vulnerable person in the house. Telus never did answer me if it was legit, when I tweeted them. Just FO with DtD sales already, companies.

  • ember_november Ember November - I wanna be an #ableg Hall Monitor (@ember_november) reported

    @thwartypants When I had trouble with my Telus land line, they told me it would be at least 3 weeks before they could send a someone to see what is wrong. I just cancelled my line.

  • wjkrancevic wkrancevic (@wjkrancevic) reported

    @TELUSsupport God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • DSengineer2019 Canadian Ms Wonderful l 🇨🇦 🙏 (@DSengineer2019) reported

    @TELUSsupport @TELUS I am a senior recovering from a transplant. My battery is low so why can Telus not replace it as part of my monitoring service instead of telling me to do it myself or pay for technician.I am still recovering from transplant .

  • ZarkMuckrbarn Zark Muckerbarn Reset (@ZarkMuckrbarn) reported

    @Telus dealerships beat #Telus Corporate stores hands down for service and support. It's not even close.

  • DefinitionHolly Holly Campbell (@DefinitionHolly) reported

    Hey @TELUS @TELUSsupport I don’t know what the heck is going on with you guys lately but the dropped calls on my phone is becoming ridiculous and dangerous. It’s bad enough rural internet is pathetic not being able to call for help is unacceptable.

  • Jaesuccc Jaesucc (@Jaesuccc) reported

    @Rogers you're the worst. Give me more upload and reliability. Downloads are kind of pointless for me. You also have terrible customer service. It's not even just Rogers that does this. So does @Bell @TELUS . I hate you all