Telus

Telus Outage Report in Smithers, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 01/30/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MilnerMarkus Markus Milner 🇺🇦 (@MilnerMarkus) reported

    @David_Moscrop Yes, well. I once had a Shaw technician ask if I'd considered switching to Telus. Happily, there's a smaller, independent provider where I live, with its own network, who provide better internet service for less money than any of the big telcos.

  • SquatchMcTimbit Squatch McTimbit (@SquatchMcTimbit) reported

    @amber122185 we went under contract with them 2 years ago. It was MULTIPLE visits from techs upon installation because nothing worked right from the hop. I've never had to escalate to a manager with another company, as often as I've had to with Telus. We went weeks without properly working

  • tutorkag1 tutorkag (@tutorkag1) reported

    @CheriDiNovo Redundancy built in with Bell and Telus?- emergency readiness - national network failure - Rogers cost savings lack of testing infrastructure protocols weak and cheap - consumers pay global top rate scale!

  • dtaks Dallas (@dtaks) reported

    @TELUS @FriendlyFuture I would like the service of which I pay top dollar for to work…… like my phone and my hub. How about putting time and effort into that in which you are suppose to provide for my money not spend it on causes for a pat on the back and inflate your ego.

  • GangstHannah Hanner (@GangstHannah) reported

    Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron

  • cronksciswag The Cronk (@cronksciswag) reported

    @MLKing4766 @ardeli39 Or is it the right that sell off successful crown corps this nkneecapping gains from our own properties. I wonder what it would be like of Telus was still owned by the Alberta Gov. Only a few extra 10s of billions from a single service. Crazy right.

  • tapsomebong604 Anthony (@tapsomebong604) reported

    @marayavictoria Telus fibre for me was hella slow for me today it was spotty connection

  • marcusp11 Marc Perreault 🇨🇦 (@marcusp11) reported

    @mrmikeMTL I live on an acreage so still have telus satellite to be able to watch oilers games. My internet too slow to stream live events. Netflix is ok, just can't do live tv

  • TheBeardoTweets The Beardo🆒 (@TheBeardoTweets) reported

    Just had a fella from Telus come by and lure me over to their freshly installed fiber optic internet. I’ll get the same gig service on a dedicated not shared line. Best part is that I’ll save $30/month on my bill. Thanks! 🙏

  • iceblueaccent iceblueaccent (@iceblueaccent) reported

    @Kloud_ix @TELUS I need to use Telus for seek a referral to the BC Lung Screening Program. I've already tried 2 virtual clinics that said they could not help me, but I've been told Telus has provided others with this referral.