Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 12/25/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jcstephenson729 Jennifer Stephenson (@Jcstephenson729) reported

    @TELUS We have been having the most frustrating experience with Telus. We have been trying to get our internet hooked up since November. We have had multiple people come out for service calls who were unable to get the job done. We have spent 20+ hours on the phone with Telus.

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @bushcrafter79 Hahaha! Went down? It went up FFS. Telus just out of the blue tacked on another $5.00 because they can. Same phone, no contract, they just felt like stealing more money.

  • BissonYVR A Bisson (@BissonYVR) reported

    Hi @canadapostcorp & @canadaposthelps , what is happening with service standards in Vancouver? We keep getting mail late. Just received @TELUS bill today Feb 9, & it was due Feb 7. It’s usually received by end of the month. Why am I getting it so late? Have other examples #fail

  • LindsayTedds Dr Lindsay 'Doyenne’ Tedds 🇨🇦🇬🇧🇮🇪 (@LindsayTedds) reported

    @5L4P57R4 @tammyschirle I was on Telus before I switched. I can't remember when I switched so I'll guesstimate in 2018. At first a bit iffy, but I've noticed no real issues lately

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport Our landline in Victoria has been out for two days. Online Telus links for service don't work. Finally found a phone number - now I'm on permanent hold. Horrible, horrible service. I think I'll switch providers.

  • RussPaull Russ Paull (@RussPaull) reported

    Telus increase of $5.00 per cell phone to me says it's time to switch to an ATT american phone company and get better service for less. If you travel to the US get the ATT plan and pay them.

  • mgfelzien Melody Bertrand (@mgfelzien) reported

    @DanAlbas Only bc I switched to a discount carrier. With #telus my bill constantly went up to pay for their 5G network I didn't ask for.

  • JennWhitelock15 Jenn 🌸 (@JennWhitelock15) reported

    Anyone else who has Telus with no service??

  • ShaunJo82103798 Shaun Johnston (@ShaunJo82103798) reported

    @DanAlbas I live in your riding, Dan. My mobile service is through Telus. I have not changed my plan in 3 years. I am not on a contract with the provider, and my monthly bill went up by $10/month

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    @TELUSsupport Telus needs to fix their social engagement process. This is not about my personal account. The is a systemic issue, and all I want to hear is “we will escalate this for further review with our teams”. That’s it. Even if it’s a lie, that’s a proper response. 🤓