Telus

Telus Outage Report in Smithers, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 05/09/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Navidbzm Navid Balazadeh (@Navidbzm) reported

    @TELUS Thanks very much for your support. I wish @Fidomobile could also do the same thing. @Fidomobile #MahsaAminii

  • bobpelley Bob Pelley (@bobpelley) reported

    4 ) Cellular service has been out, and continues to be touch and go. Shouldn’t the billion $ companies who monopolize service here be held to a higher standard. @bell @rogers @TELUS

  • ShamimAbbassi Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • Ali41227540 Ali (@Ali41227540) reported

    @TELUS Hey Telus, I don't see it in your website. Also your customer service doesn't know about it. What's going on?

  • Madjidmohamadi Madjid (@Madjidmohamadi) reported

    @TELUS Wao! That's awesome! I've been a @Fidomobile customer for more than three years and due to internet blockage in #Iran haven't had the chance to contact my family for more than 10 days. I wish Fido could do the same for Canddian Iranian customers too. #mahsaamini #مهسا_امینی

  • iamrouzi 🏴Rouz🏴 (@iamrouzi) reported

    @Fidomobile Please do support the Iranian customers, like Telus and Koodo, waive all long-distance charges, including calls and texts, made from Canada to Iran.🙏🏻🙏🏻 #MahsaAmini #مهسا_امینی

  • imandkh Iman (@imandkh) reported

    @Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی

  • s_panahifar Saeb Panahifar (@s_panahifar) reported

    @TELUS @shaw we expect the same support from you as well. Please consider this request. So many Iranians need this support

  • Abouzarsh Abouzar (@Abouzarsh) reported

    @TELUS We never forget your support #MahsaAminii

  • bigmanwithtie چاق کراواتی (@bigmanwithtie) reported

    @Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی