Telus

Telus Outage Report in Smithers, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 10/15/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • biomortia Biomortia (@biomortia) reported

    @TELUS What do I need to do to get telus fibre in my area. We had to move, and unfortunately fibre wasnt available. Were with shaw now and it sucks something fierce. What do I have to pay or who can I talk too aside from filling out that form every day.

  • h3rzeleid Carley (@h3rzeleid) reported

    @TELUS how do I file a complaint about the absurd customer service I have just received? Specifically, my online order being outright cancelled, without me being contacted first, because there was a technical glitch capturing my card information at the time of payment??

  • lkgarvin Linda Garvin (@lkgarvin) reported

    @TELUS Great to know I can cancel. Very disappointed with Pic TV. Service is hit and miss. Can’t get the channels I want. I’ll be switching to Shaw. Too bad there’s such poor choice.

  • Dickens638 Dickens63 (@Dickens638) reported

    @ShawnKing @TELUS Really bad app design.

  • Veryx2akwared2 Young Stocks aka I aka eye (@Veryx2akwared2) reported

    Some girls it's not going to work out cuz I'm on telus mobile n some of u on the cheap stuff like koodo freedom my network lag .7ms yours is 14ms sorry it's not me it's some of u.

  • soundshadow87 Matthew Campbell (@soundshadow87) reported

    I also have this Easy Roam thing from Telus, but $9 a day can go **** it's self right back to where it came from. I've heard of people buying pre-paid sim cards, how would a Canadian go about doing this?

  • delVillanotweet Heather del Villano (@delVillanotweet) reported

    Anyone else having issues with there @telus connection in Victoria. Ours keeps dropping this evening.

  • stuporstar Marissa G’Loewen the Dark 🎃 (@stuporstar) reported

    @woodwarddotCA @Rogers Yeah ok let’s scratch Telus right off now then. I hate moving but also if I can’t get service on my account it’s pretty annoying

  • WendyMa31796770 Wendy Mann (@WendyMa31796770) reported

    I have a profile but having issues with new iPhone getting it connected to it. Telus also made big switch to Gmail which seems to have made some things more problematic for me???

  • spikestabber bren (Bear) 🐻🍁 (@spikestabber) reported

    @DrJacobsRad Bell & Telus are only two different entities in corporate name only, they share their network at the hip also. Just a ruse to make it still appear that competition exists in Canada.