Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 02/17/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers TV
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gsfd57 Gail Duffy (@gsfd57) reported

    @DebraJ43 @anarchodelphis @adriandix That sounds like the medical service that Telus started which is certainly for profit. And apparently numerous doctors signed up to be part of it. It wasn't started by govt. Did you try the 811 line where you can speak to an RN, doctor or pharmacist? A free 24 hr govt service.

  • LovepreetSThind Lovepreet Thind (@LovepreetSThind) reported

    @TELUSsupport I've been trying to get help on my totally wrong absurd $$ bill for almost few days now everytime I call I spend 2hrs+ to explain, go back and forth with the reps for my call to be dropped mid way. Extremely furious why I switched to Telus! 0 Service.

  • BCislander888 @BCislander (@BCislander888) reported

    @TELUSsupport @TELUS Asked @telussupport to disconnect on Nov 15. My billing should have terminated.I returned the router on time.Why was a bill continually issued monthly till the original bill reached $327?Acct#605448466 spoke 3 times to Telus each time got the runaround without resolving the issue

  • GRIMMYinthe604 Michael Phillips (@GRIMMYinthe604) reported

    @marecageo @RobTheHockeyGuy Telus can't do that now that they are selling home security because the "security" at @bcplace is so far beyond atrocious, that it would actually reflect poorly on the actual telus home security #GenesisUnSecurity, a #Top25 company at never doing their job properly #VWFC

  • SpennyLove Spencer Love | @LoveWrestlingCA (@SpennyLove) reported

    Today has consisted of finding out how much my vehicle will be to fix and waiting on TELUS to figure out why I was so wildly overcharged on my bill last month 🙃

  • robynrivard22 Dr. Robyn Rivard 🏳️‍⚧️ (@robynrivard22) reported

    anyone else with phones on #bell or #telus just experience a brief outage

  • NunoRamallho Victims of Capitalism Memorial (@NunoRamallho) reported

    @TELUS your customer service is such garbage. It's virtually impossible to reach an agent. I made the mistake of purchasing a mobility plan but I'm switching back to my old provider right away.

  • graham_mere Meredith Graham she||her (@graham_mere) reported

    Hey @TELUS can you help me understand how I can get emails & texts about deals & promotions from you but you do not give people a heads up that a Bring Back Program is ending & the customer will have a nearly 700.00 phone bill? And there’s no opportunity for a payment program?

  • nucl3arboNg braidster (@nucl3arboNg) reported

    Bold strategy @TELUS I call to find out how to close out my act as my contract is ending and not even asked why, or an attempt to see how to keep me as a customer. @Rogers has been calling me monthly for the past 2yrs to get me back.

  • erinamanning Erin Manning (@erinamanning) reported

    Four days and multiple calls and prolonged wait times later, I've still not spoken to anyone. @TELUS @TELUSsupport @telusmobility you are making a terrible first impression on a new customer.