Telus Outage Report in Smithers, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smithers, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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M McC
(@DocMcConks) reported
@dockevinmcleod @TELUS Multibillion dollar company decided to start charging its customers 1.5% to use credit cards to pay for service as if those fees weren’t already built in. I’m done with Telus. They’ll never see another penny of my money. @TELUS
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Auntie Ali
(@Quea_Ali) reported
@alanfryermedia @TELUS yep our big 3 have horrible customer service because they can get away with it. they all charge the same prices so haha jokes on you consumer go ahead and switch we're good.
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LaMoMo
(@HeidyMo) reported
Had a call w/@TELUS @TELUSsupport team this morning. Very helpful. However, there seems to be a disconnect w/info listed on my acct online vs what the rep sees on file causing more confusion. Something to look into please so as to have better service moving forward.
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yallternative
(@shananaparton) reported
@TELUS I turn off my roaming, still get charged $28 in fees, wait on hold for over an hour, and you won't refund it? Your solution was to purchase a roaming package for $12 a day "just in case" next time and then put my phone on airplane mode and not use it. Ridiculous.
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Cassie Chapman-Moore
(@cassandroula) reported
@TELUSsupport what's the number for ADT by Telus tech support? Can't find it on the site. Thanks!
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Tarun lee
(@MamaBearzs) reported
@Shawhelp zero transparency by not posting outages or updates. I'm excited that telus fiber will be done in the neighborhood next week. Private outage updates? Sus. Sketch.
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maria loi
(@marialoi) reported
@TELUSsupport NO NOW! They up the rate without consulting me a very loyal customer of Telus since the 70s! Shame on Andre! Claim to be the supervisor of the other staff! He gave a very dishonest runaround quote! I wasted hours over 3 hours and got cheating quotes!
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Junah
(@junah_b) reported
@KyleTWN In British Columbia Bell and Telus use the same Towers, but Rogers uses their own Towers and their coverage is terrible.
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Dan Tappin 🇨🇦
(@dantappin) reported
@LUV2SKIPOW @KyleTWN Bell - you get the same coverage as Telus without having to deal with Telus. They bought Clearnet and doubled my bill. They bought Cadvision and doubled my bill. Never again.