Telus

Telus Outage Report in Smithers, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 02/06/2026 07:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnny_TV2 JohnnyTV2 (@Johnny_TV2) reported

    I love that Telus gives me unlimited data but the bottleneck after 15 gigs is ******* unusable. Not to be too whiny, but God damn.

  • Cocojan15 Jane Barnes (@Cocojan15) reported

    @SirBenfro I landline phone issue. Phone co. @TELUSsupport and @TELUS since Ap 7. Can phone out but not receive calls. Call everyday and hear "its fixed" or "technical will get back to you". Oh don't phone cause remember IT'S NOT FIXED. All I did was move across town not another country.

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    Anyone know best company to get a "help I've fallen and can't get up" besides @ADT or @TELUS absolutely hardest conversation I've had on phone, nobody(5) knew anything. 5 yrs an alarm cust. And my emerg contact was all zeros with?

  • shionsrinudyod ❥ชียอน (@shionsrinudyod) reported

    is it just me or is telus service like excruciatingly slow for the past month?? my phone doesn’t load anything and has like 1 bar all the time

  • gregorytaylor1 Gregory Taylor (@gregorytaylor1) reported

    I hope Telus kept the receipt for the commissioned report on wireless prices in Canada. The CRTC shot it down rather abruptly: "this selection bias in the data sheds doubt on the validity of the conclusions drawn in the study." The word "accurate" in the title is a red flag.

  • alexaheart420 lexxx (@alexaheart420) reported

    Finding out @TELUS has a full webpage for accessibility information while the @TELUSsupport rep on the phone said my disability did not matter & despite my cognitive disfunction, I should be able to assess the issues on my own bill, rather than rely on @Telus to do so!!!

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    @TELUS Writing for sister in Tsawwassen ( Beach Grove). Landline & internet not working; 40 mins waiting, rang endlessly. Box not lit up but bars showing connection. Neighbourhood issue?

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    Swinging from one tech to another between the @TELUS Tech support and the @TELUS home security support. One dept blaming each other for not getting the security camera. Latest chat was disappointing. Was expecting a call but tech person decided to just fwd me a link on how to

  • JCanucklehead Johnny Canucklehead (@JCanucklehead) reported

    @TELUS So much for your free preview of Crave & HBO that started today. Only HBO is working. Black screen on all the Crave channels. If you’re trying to lure customers to subscribe, that’s a bad first impression.

  • Ottagonia_ Ottagonia (@Ottagonia_) reported

    Anyone on the Koodo cellular plan which is owned by @telus better be prepared to pay more for their mobile fees. Telus actively discussing taking all it Koodo subscribers back to it corporate Telus + shutting cheaper rates + it Koodo affiliate down. May happen.