Telus Outage Report in Smithers, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smithers, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu Khetarpal
(@Himanshu_Khtrpl) reported
@TELUSsupport I am so impressed and amused by the fact that @TELUS being such a big organisation spread across canada has such a horrible support service. I am have you guys yourself tried using your chat support? I highly recommend you try it.
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Bret Taylor
(@BretInVancouver) reported
Telus just sent me an email promoting their home phone / landline service. I don't even know what to say.
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𝙛𝙪𝙘𝙠 𝙤𝙛𝙛.
(@_homogay) reported
ive been given the runaround by telus like 4 times trying to get my internet swapped over and every time i call i spend an hour on the phone and they say theres an issue and they’ll investigate and call me back and never do
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Nahhh
(@thesquishlife) reported
@TELUS seriously? Did your mother drop@you on your head and then seek out virtual care when you were just a baby? How has it taken nearly half an hour to fix a problem you yourselves created?
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Anton
(@drcru) reported
@TELUSsupport I may have tweeted to soon. Told Telus support just called to schedule a repair tomorrow. Thanks to the CSR named May
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Anton
(@drcru) reported
@TELUSsupport hi, a truck knocked down the Telus lines at my parents house and fire dept had to come out and try to prop them back up. Wires are partially up now but dangling from other cables. My dad tried to call support but was told Thursday for repair. Any chance at sooner?
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FartingDuck
(@FartingDuck) reported
Just got a call from Rock @TELUS ,,, Did you hang up on me or was the call dropped? (Perfect example of **** service)
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Chris Myers
(@MyersYEG) reported
@TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp
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Doug
(@DKCKingston) reported
@JacquiDelaney Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!
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Guillaume #ProtectTransKids Duteaud 🥑🔰
(@g_duteaud) reported
Bought a phone from the @TELUS online store 9 days ago today. Had to go in store verify my identity, then talk to customer service on the phone, both assured me things were gonna proceed normally. My phone STILL hasn’t shipped. Is this how you treat new customers @TELUSsupport ?