Telus

Telus Outage Report in Smithers, British Columbia

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The latest reports from users having issues in Smithers come from postal codes V0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smithers, British Columbia 12/11/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Smithers, British Columbia

The most recent Telus outage reports came from the following cities: Smithers.

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City Problem Type Report Time
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Phone
CanadaSmithers Wi-fi
CanadaSmithers Internet
CanadaSmithers Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieIBLNathan1 Katie I. B. L. Nathan (@KatieIBLNathan1) reported

    @Telus So I waited 40 minutes on hold on the phone after I received my “call back”. Then I was on the phone for 50 with someone who could not help me. She couldn’t see where, when or for what I was billed. She said it was all the Web Telus’s fault and they had to correct cont’d

  • CareyBolam Carey Bolam (@CareyBolam) reported

    @FidoSolutions You make me wish I never left Telus. Already talking to your credit department

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    Ugh @TELUS telemarketer calls us last night. Has a useless script she’s relentlessly following with no apparent direction. When I say “sorry can you get to the point because we’re eating dinner” she just hangs up on me. WTF? Great way to treat long term clients 🙄😡

  • Freedompatodos Polo (@Freedompatodos) reported

    @kooptroop77 @TELUSsupport Cancel telus! They steal money from their clients

  • derrylm Derryl Murphy (@derrylm) reported

    @KikkiPlanet Telus asking me time and again to buy their security service is ALMOST as futile as the J-Dubs I met doing door to door when I lived in Utah. But I felt sorry for the J-Dubs, & having had relatives screw over other relatives while in that cult, that's saying something.

  • Freedompatodos Polo (@Freedompatodos) reported

    @martbean66 @TELUSsupport Cancel telus! They steal money from their clients!

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • Teeeka007 Tika (@Teeeka007) reported

    @TELUSsupport Why is is so difficult to find an email address for support? I need to speak with someone regarding TELUS Health MyCare- can someone please advise where I can email someone? Thanks!

  • Freedompatodos Polo (@Freedompatodos) reported

    @TELUSsupport wrongfully overcharged 30$ on my account and escalation team refuses to help, telus has stolen my money and I strongly regret choosing them as my phone provider!!

  • naimaharg Ian Graham (@naimaharg) reported

    @ryancoleman @TELUS I love this story. I alway feel so bad for those sales telemarketers who get paid to do such soul destroying work…