Telus Outage Report in Smithers, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smithers, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Telus
Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Smithers, British Columbia
The most recent Telus outage reports came from the following cities: Smithers.
| City | Problem Type | Report Time |
|---|---|---|
 Smithers |
Wi-fi | |
| Smithers |
Internet | |
| Smithers |
Phone | |
| Smithers |
TV | |
| Smithers |
Internet | |
| Smithers |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis Mankewich
(@CurtisSaysThis) reported
@TELUS Is my home security bill going to be less money than it was with @VivintHome ? I sure hope so because the service isn’t even half as good as it was with Vivint. Who has time to wait on hold forever just for the call to be dropped?
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Audra Morrison she/her
(@simysmom99) reported
It’s Masters weekend and Telus has decided to **** the bed. And I have bronchitis and absolutely no patience to deal with it.
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Mike Manning
(@mickmanning) reported
A word of advice.. If you are dealing with Telus for your cell service, get out if you can. Their cute hippos and kittens in the ads are NOT what their service dept is. They treat me like garbage.
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PRchef
(@PRchef_Inc) reported
Hello @TELUS . Your @koodo assist is the worst form of #CustomerService ever. I have wasted an hour of my time and made no progress. You made it difficult for me to increase my monthly spend.
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Matthew Harris
(@2P_Guaranteed) reported
@SadBillAckman No issues on telus or Rogers over here.
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Jackie Olive
(@olive_jackie) reported
@TheoWerewolf Well if this is how the Roger’s/Shaw merger works…we will be canceling 15 years of service next week!!!! Shaw has been without any service for more than 10 hours with nothing other than “our technicians are working on it”. Future is looking friendly TELUS
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dawn van der Helm
(@der_dawn) reported
@TELUS why does your internet suck so bad? I just called support and was told I should disconnect devices I’m not using or upgrade. We have the fastest internet you offer, upgrade to what. What’s the hold up on fibre.
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Ricardo Ramos
(@Ricardo17Ramos) reported
@TELUS buyer beware!! Corporate does NOT want employees in store to let you know about the loop holes. A 20+ year customer gone because employees mislead you so corporate can over charge you.
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Tony
(@CMHAuthor780) reported
@ReaganPodelec Scary ****…. Happened to me and I ended up getting Telus security. Best thing I invested in just in case I’m upstairs and can’t hear anything downstairs it wakes me up
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Highlanderafc
(@highlanderafc) reported
@TELUS your communication network is going backwards not forward. Will be switching cellular cause i get no service in certain areas of sw Ontario