Telus Outage Report in Smithers, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smithers, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Smithers, British Columbia
The most recent Telus outage reports came from the following cities: Smithers.
| City | Problem Type | Report Time |
|---|---|---|
 Smithers |
Phone | |
| Smithers |
Phone | |
| Smithers |
Phone | |
| Smithers |
Wi-fi | |
| Smithers |
Internet | |
| Smithers |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Relic
(@listening2day) reported
@montoya_test main issue I have w Telus right now is that even though been a longtime customer they think it’s ok to call me practically daily w “special deals” even though ive explicitly asked to be put on their do not call list Just cause I’m a customer doesn’t give them the right @CRTCeng
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Carrie Longbottom
(@csboucher78) reported
@TELUS @TELUSsupport I have 2 bus. with 2 separate accnts. One I have been trying to fix since Aug/21. The new one I am trying to open has been since the beginning of Mar & I still don’t have service. Who do I call that is a mgr? I have talked to 6/7 csr. I need a mgr thanks.
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Innectic
(@Innectic) reported
@jakkuh_t @TELUS got DAMN that is killer
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Milkonbean
(@milkonbean) reported
@SteTy102 @jakkuh_t @TELUS On BT aswell wtf! Speak to them, my street only has fibre now because I pestered openreach for about 3 months lol they had no plans to give us above 18mbps
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Crown Crow
(@Crimson_Baron7) reported
@jakkuh_t @TELUS Can you tell telus (or anyone) to help egypt We have base speed of 32KBps and 2 MBps for the first 200 gigs We live in hell
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Captain Alberta
(@CaptainAlberta) reported
@TSN_Sports @TELUSsupport I'm not able to sign into tsn app using my TELUS info. Help! Classico start in less than an hour
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Tracy Anderson-Powell 🤘
(@DammitTracy) reported
Every time the weather gets a little damp, my elderly parents' phone stops working. They live in a cellular dead zone, so their only option is the landline. @TELUS says they can't get anyone out until Friday. What if there's an emergency, @TELUSsupport? How is this acceptable?
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Nex Taccount
(@TaccountNex) reported
@TELUS If you search support with Telus, they provide charities where you are able to send a donation. At one time support was for customers with issues pertaining to Telus.
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Nel
(@Nellfornow) reported
Also the wifi is terrible. To anyone thinking of going to #telus don’t. It’s not worth it. #wifi
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Imran Javed Khan
(@Ijk90Khan) reported
@CanadaP2P @TELUSsupport @Tonygeheran I don't know what to say. I really feel for the Telus staff who have to field calls. They have no solution to offer except to move to Shaw. I was repeatedly told this on day 3.