Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 01/08/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • abhirb Abhishek Sisodia (@abhirb) reported

    I am officially giving up and will cancel Telus. My advise to others is not switch to Telus ever.

  • moistlotus moistlotus (@moistlotus) reported

    @TELUS you should lower your prices...serve the public through good service in the area where you have demonstrated skill. skip the social engineering. it's creepy. and makes you seem bloated and insincere.

  • meemsxo_ 💲 (@meemsxo_) reported

    yesterday i didn’t pay my last rogers bill because i’m tired of their shitty services and how they do me !!! i be paying on time i swear they over charge ******** outta ME. #ihateithere !!!!! i miss telus SO MUCH

  • tHe_ThE_wHy Ty (@tHe_ThE_wHy) reported

    @LouisPhilSluggr @Shawhelp @TELUS Same, almost 6 hours no service. Talked to a rep and they said “keep an eye on our service outages updates page.” The same one that has said the same thing for 5+ hours? Thanks. I’m working from home, you think Shaw is going to reimburse me lost wages for a whole day?? Lol

  • chelseaabutler Chelsea Butler (@chelseaabutler) reported

    Wows @TELUS I am blown away by the disgusting customer service I just received. There’s a couple hours I’ll never get back. #switchingcompanies #howrogers

  • forgottensoul8 Barb (@forgottensoul8) reported

    @SamParton I hate Telus. Absolutely the worst customer service ever! They do not deserve your business. Dump them

  • abhirb Abhishek Sisodia (@abhirb) reported

    @TELUS I am officially giving up and will cancel Telus. My advise to others is not switch to Telus ever.

  • Cory_Boehm Cory Boehm (@Cory_Boehm) reported

    @Pagmenzies I thought we were supposed to blame Bell, Telus and Rogers for all our problems.

  • abhirb Abhishek Sisodia (@abhirb) reported

    @TELUS sucks. Get your EPP customer service together. I got a plan during black friday to switch from Rogers EPP to Telus EPP. I placed order on Nov 27 and it's dec 10. I haven't received the sim and it is impossible to get in touch with your EPP department.

  • Bobby604bc Bob Denboer (@Bobby604bc) reported

    @telusmobility Telus Mobility on par with thieving pirates. Can't access their network from new home because of poor cell tower coverage and they offer a pathetic $10/month reduction. Shame on you!!! Looking forward to terminating my 15 years of loyalty today. Adios Telus!!!