Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 12/30/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • giulianainvan Giuliana (@giulianainvan) reported

    @REWoman @Rogers Telus was the exact same here. Found a plan that would cut my bill by $100/mo. I let them know I had found this deal and what could they do as a 14 year customer? Their “deal” was still $60 a month higher. When I called to cancel the whole thing, suddenly a match ws possible. 🙄

  • tleehumphrey Lee Humphrey (@tleehumphrey) reported from Norris Beach, Alberta

    Man I wish there was an alternative satellite TV provider in the #BuckLake area. @TELUS has been absolutely terrible since I inherited this system. #DisappointedAgain

  • Jeanjeansie name names (@Jeanjeansie) reported

    @Shawhelp my mom is looking to only have home TV service. Do you provide just TV without internet? She’s currently with Telus

  • Grimpster Yours truly (@Grimpster) reported

    @Heyheydownthes1 ****.. Telus ******* "health" Like they give a rat's ***... Who sold us on that ****??? MoH? Dix?? JFC..

  • A_T_Kelly1 Adrian Kelly (@A_T_Kelly1) reported

    @tleehumphrey @TELUS I've run 2x4k streams plus laptop and tablets/phones, with Telus 75 and can still down load a movie to my Kaleidoscape server

  • R0000sterdog Bumbles, The Optimist (@R0000sterdog) reported

    @InkerScott @AdamKretschmann @VoiceOfFranky Sorta, you can only **** around for so long though. I had a brief career in safety and it didn't take much for a company to get blackballed. One of my idiot bosses wanted to kick Telus off site lol, as though they needed us more than we needed them.

  • tleehumphrey Lee Humphrey (@tleehumphrey) reported from Norris Beach, Alberta

    Man I wish there was an alternate satellite TV provider in the #BuckLake area. @TELUS has been absolutely terrible since I inherited this system. #DisappointedAgain

  • alberta_cw CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, Alberta

    Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.

  • DebRule65 Deb (@DebRule65) reported

    @balaneski @kerette45 @SaskSneeze I've never had a service issue with them. Telus on the other hand...

  • therealjugni jugni (@therealjugni) reported

    @Finnegan661 @TELUS This is my 4th call about the same issue and I’ve been on the line over 1:15 mins. It’s intentional. Bad customer service pays.