Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 01/14/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Margare14942182 Margaret HUGHES (@Margare14942182) reported

    @TELUSsupport I need assistance. New customer, just switched to telus. Have no service agreement I need my account # to get phone to work

  • DarcieLanthier Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

  • S_ClaytonWeber Clayton Weber (@S_ClaytonWeber) reported

    @belanger_dax @TELUSsupport @TELUS It’s by design. People don’t want to wait. They making record profits last few years too. Service has tanked. Fiancé gets dinged every time we head to shirkston. We 45 mins from the boarder and get hit with it. Call every time. Has roaming off too

  • HallofGavin Gavin Hall (@HallofGavin) reported

    @stu_neatby I'm in West Royalty/ Winsloe. I know others who have Telus/ Koodo (same 💩, different pile) who've had good coverage. Guess it probably boils down to the angle of the sun, the wind speed velocity of an African Swallow and/ or the tidal schedule.

  • yeeeebud Jacob (@yeeeebud) reported

    @TELUSsupport @TELUS just made the switch to your network just to find out that my previous cellular provider @Rogers has better 5G connection in Langley, BC. I’m getting 1 bar at home where I used to get 3-4 😕

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    They're telling me they cannot cancel my account until the cancellation team calls the deaf man who can't hear on the phone. It's been 40 minutes and Telus is sticking to their anti-deaf, discriminatory bs for "security" reasons.

  • smansoory Shahzad Mansoory (@smansoory) reported

    @Mrolson74 @TELUSsupport Just switch from Shaw to Telus and it’s absolutely ridiculous they only way to get in touch for customer service is through Twitter or a bot and both are useless I think it’s time to go back to Shaw Cable Had I know about this would have never left Shaw

  • AngelicParadox1 FieryWildCat (@AngelicParadox1) reported

    Well after a year...I'm switching from #Telus. Their modem sucks. To talk to a human you have to wait over an hour, last time I didn't even get a call back. Do not dm me Telus..I'm going to #ShawCable so I can actually game and have a working modem

  • sogolll_ گل باقالی (@sogolll_) reported

    This exemption was not specified anywhere and since the aim is connecting us to our loved ones in Iran, it doesn’t make any sense! Anyone who is using Telus is a customer and a promotion like this shouldn’t be targeted to only a group of people!

  • bnm5475 Babak Niroomand (@bnm5475) reported

    @TELUS @TELUSsupport Thanks Telus for the support🙏