Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 12/13/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raspyberry . (@raspyberry) reported

    @Mikeggibbs Telus will be implementing fees soon to pay your bill with credit card. They're all awful. Once one implements something awful then they all follow suit.

  • AshleyBZhou Ashley Zhou (@AshleyBZhou) reported

    @TELUS The worst company to deal with. Care so little about existing customers. Ignoring support msgs, lie about returning calls. No one should be doing business with you guys

  • iansdoodle Ian (@iansdoodle) reported

    @DoubleEmMartin Haha I can just visualize Canadians taking to the streets over this. Hell we don’t even bother to vote. We’d be in our pick up trucks with **** Telus or bell flags, texting up a storm.

  • beproftwyo bepro (@beproftwyo) reported

    @TELUS Telus pulling the old never returned equipment scam on my daughter. Do a Google search and see how widespread this is. She returned it 2 months ago through Canada post but they are threatening to wreck her credit if she doesn't pay $149 extortion fee.

  • AnisahEgely Anisah Egely (@AnisahEgely) reported

    Part of me doesn’t want to tell on my upstairs neighbour for smoking inside, because we piggy back off her wifi… but the other part of me hates that my house smells like cigarettes. And I know I’m a grown up who should get my own wifi, but Telus and Shaw won’t service us.

  • sunnywaters12 Becky Price (@sunnywaters12) reported

    My satellite service has changed again. Some improvement for a week. I won’t sort out why they call anything an advanced payment at Telus. I did have various other real problems there. Lately I’ve felt Telus shouldn’t advertise a service at all when the service is substandard.

  • akanaphoto Akanaphotography (@akanaphoto) reported

    +112505107173 watch for this number incoming to phone. 6 to 10 second call with no one there. Phone hacker. Telus thanks for caring about my call. You are not the only ones on the bloody planet busy hire more damn staff. 90 min is useless, less than useless.

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport If I do not hear back from telus by tomorrow with proper resolution to the ongoing issue I would be escalating it further by making an official complaint ombudsman office.

  • ZarkMucksBarns AlphAlpha Zark (@ZarkMucksBarns) reported

    FYI, the @TELUS corporate store is absolutely brutal compared to the local independent dealership for #Telus. Telus seems to be pushing their clientele to buy **** online. If they EVER get rid of the @SmartCellDeals dealership, I'm switching service providers. STAT.

  • doug_strader Doug Strader (@doug_strader) reported

    @mistertreevor @TELUSsupport Telus just phoned and they agree the tower location is an issue for the six thousand plus who live in my area. I cannot make a call from my house. Telus rep stated until they change tower location I will have no or little interminent cell usage.