Telus Outage Report in Smiths Falls, Lanark County, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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this girl
(@Fabulosaurusrex) reported
🧵 Got an email from @TELUS today informing me my bill is increasing by $5/mo with no explanation why. I call in and am informed that because I don’t have a contract with them (I’ve been with them for 10+yrs) they need to increase my bill to “guarantee my service” /1
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Ness
(@Nessssly) reported
Telus has got to have the WORST fcking wifi I’ve ever used in my life like wtf 😫😫😫😫
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Tibalt Ablaze.
(@Ansovald) reported
@TimVelociraptor I'm with telus had no issues... mind you bell is **** to being with.
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Beautifully Inclusive
(@AdvocatingHere) reported
So I am kind of over Shaw’s internet issues - wondering how Telus is, it’s been about 10 years since I was with Telus in any fashion. (St. Albert, Alberta area)
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BrynnWalker5309
(@BrynnWalker5309) reported
@Colby_Malsbury @buperac My antique android cell phone is on it's way out. I have to make the dreaded trip to Telus in the mall to get a new one. I don't know what to get? I don't use my phone for much except text and carry for emergency. No tracking smart phone though.
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✨Hᴇʀʙᴀʟ Hᴀɢ || Gᴏʙʟɪɴ Gᴀʟ✨
(@ItMeKelsii) reported
Hellllloooo!! @koodo @TELUS !! I am standing outside next to our parliament capital and still have only 1 bar of service!! Are your satellites messed up or something? Because why am I paying out the *** for no service downtown?!
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ZENOS
(@Lord0fTheBanana) reported
It's insane how bad your costumer service is in 2022, absolute dog company @TELUS @TELUSsupport
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Taylor
(@tibor86) reported
@JClipperton_CP @ThomasDrance One company does it and they all follow suit. Why today and not when the allegations came to light, or when hickey Canada wasn’t cooperating in the investigation? Just PR garbage from corporations. Esso, Telus and Scotiabank are moral companies now? 🤔
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Jas In 🇨🇦 Gettr: @JasinCanada
(@keepontruckin78) reported
@TELUSsupport 25-50Mbit/s is insulting, discriminatory, and completely unacceptable. Why should disabled Canadians have to be treated like second class citizens when the rest of Canada is at or above 750Mbit/s? Why does #Telus fail to fund Disabled Canadians for affordable HIGH SPEED internet?
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chris
(@leodischris) reported
@TELUSsupport why has #telus cancelled my installation appointment three times now saying the drop wasn’t done when the contractors installed the drop in front of my eyes yesterday and no one at Telus seems to be able to help? Honour your appointments and respect your customers.