Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 02/09/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dmoore75766944 new day new way (@Dmoore75766944) reported

    @jjhorgan Govt gives 100’s of millions to Telus, they profit. People foot the bill and Telus wipes out all the small businesses already providing service!

  • eissyrc Cryssie (@eissyrc) reported

    @JeffTetz Digital hoarding is a thing. Bookmarks, photos, bills, emails, texts, etc... I have emails with contracts and monthly bills for Shaw, Telus, etc. Never read them.

  • jtbear3ca #JustinFromCanada (@jtbear3ca) reported

    @TELUS @TELUSsupport so can you explain why I am charged for a negative service? I have no data, I don't want data. Therefore, you block data from my phone. And now you charge me $3/month to ensure you don't provide me a service?

  • MrBabybooeyes Just a Canadian who wants the best 4 all (@MrBabybooeyes) reported

    Thanks alot For damaging my Credit. I CALLED CUSTOMER SERVICE November 15 2021 I told them shut off the account my House was Destroyed in the Merritt flood your own customer service said no problem we will shut off the service I go too buy @TELUS @TELUSsupport

  • GabbyHayByers Gabby Byers (@GabbyHayByers) reported

    @MarkCherrington Is it okay if they're not jail broken? I have a few samsung's but they were bought through Telus

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported

    Is anyone else having issues with #TELUS internet going in and out? #yyc @TELUSsupport

  • AssadFarrukh FORESHADOW (@AssadFarrukh) reported

    @TELUS how long does it take you peeps to send one damn phone to your consumer it been more than 10 days

  • trackwanderer mama bear (@trackwanderer) reported

    So we've been having internet connection issues, many around us on Telus have too. They called us to send a tech out to resolve it. There are system wide issues but apparently we are our own issue. He said we were using 90% of our bandwidth and our building doesn't get higher

  • bouchy73 Bouchy73 (@bouchy73) reported

    Hey @TELUS, don't mind taking calls from your sales guys, they've got a job to do. I do get quiet mad when, after talking with them and telling them they need to offer me something better than what I have, they tell me to, and I quote, "**** off mother ******" that is ridiculous.

  • 5yrsL8r @NWOBEI_5Yrs_L8R (@5yrsL8r) reported

    @madinuk @jdtabish In my community, about 30 km from Vancouver or Victoria Telus premium service is 800 kbps/up and 6 Mb/s down. Yukon looks better every day.