Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 03/27/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • otohp Patrick blue check (@otohp) reported

    Your ******* PVR sucks @TELUS ! ******* disgraceful! Stopping recording before the end of a World Cup Final! ******* disgraceful!

  • Sandra_Clarke_ Sandra (@Sandra_Clarke_) reported

    @TELUSsupport HELP! Store closed. Staff finally showed up & won't fix phone. I need help. With Telus over 20 years.

  • therealmrwendys The Real Mr Wendys (@therealmrwendys) reported

    @KyleGunderson Telus gouges their customers their customer service sucks look elsewhere!!

  • Xyiniahades James shaw (@Xyiniahades) reported

    @TELUS for the 4th time. My tech to fix my broken service has not show up... this matter was escalated to EMT before. Still broken services and still no tech... no one answers the phone when I call. I've currently been on hold for 1 hour 45 minutes

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @gregorytaylor1 @TELUS @ISED Interesting that "They advocated things like “use it or lose it” for spectrum years ago". How have they managed to hold onto all the SMR spectrum from the #mikenetwork they shut down years ago. SMR is the original "use it or lose it" spectrum

  • canuck4liberty Johnny De Silveira (@canuck4liberty) reported

    Oh goodie because of the @PredsOnBally audio issues on @TELUS, now I am getting punished with the Avs TV feed. YAY! #Smashville

  • cyberlinkstatus Cyberlink Status (@cyberlinkstatus) reported

    A portion of DSL customers are likely offline this morning due to a network infrastructure issue within Telus's network. We are working with them to resolve the issue and bring customers back online as soon as possible.

  • GarrythePastor Garry Mullen (@GarrythePastor) reported

    Dear #Telus - you never cease to surprise me. You invite me to arrange a callback. And when it happens, you transfer me to another office, which is CLOSED. and my booked call is cancelled. Are you kidding me?

  • right_wanker corvid observer (@right_wanker) reported

    I literally missed the greatest match ever because of Telus fuckery which put me in too bad of a mood to leave home to watch it somewhere else

  • Sandra_Clarke_ Sandra (@Sandra_Clarke_) reported

    @TELUS Please help! Phone broke. At Telus store in Erin Mills Town Centre. STORE CLOSED. Someone came at 1:07pm. I bought warranty but staff said I don't have warranty. They won't fix my phone. I'm an Instacart shopper and can't work without my phone. 20 years with Telus.