Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 12/26/2025 09:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • giolac33 Giovanni LaCorte (@giolac33) reported

    @taimhuynh That’s why I use both carriers in my house. Bell, Telus & Rogers will never merge. We have options for redundancies. If service is critical then those companies (like Interac) should include the redundancy. Dual SIM devices exist. This should be a lesson to not max profits.

  • jbkvcasr_bj JB (@jbkvcasr_bj) reported

    @TheBeaverton Uneventful day! Hardly noticed cell phone wasn’t working. What does that tell you? Two things-life doesn’t end if Rogers, Telus, Fido, Bell,… fail and amount they charge you for their unreliable service is insane.

  • TrisNGar Tristan Garrido (@TrisNGar) reported

    I only recently heard about #rogersoutage, happening all across Canada, from Twitter... I wouldn't have known about this had my family not used Telus as our service provider

  • callhimkt Kash Tucker (@callhimkt) reported

    ..my internet provider says “Tell Us why you’re still with Rogers…” @TELUS pun intended. You guys would never. 💙

  • Patrici33944223 Patricia Andrews (@Patrici33944223) reported

    @zwambagger @taimhuynh I have a telus phone my work phone is Bell. Internet and cable are bell and didn't have any noticeable issues all day. I work from home on a vpn and everything is fine.

  • rgb3781 Blaine G. Rahier (@rgb3781) reported

    @ShayeGanam I’ve been with Telus since Dec. 1997, and I’ve never had an issue like this.:)

  • jbkvcasr_bj JB (@jbkvcasr_bj) reported

    @TheBeaverton Uneventful day! Hardly noticed cell phone wasn’t working. What does that tell you. Two things. Life can go on without Rogers, Telus, Fido, Bell,… and amount they charge you for their unreliable service is insane.

  • procrastinahtan renand (@procrastinahtan) reported

    **** rogers, I should’ve have went with Telus.

  • Johnnyrock3000 Johnny Simon Rock (@Johnnyrock3000) reported

    @DutchHockeyMom This is why we need starlink and free internet for all Canadian. Those retarded company slow down our progress and our economic. Roger TELUS bell and real mafia. #rogersoutage

  • copleac Peacenik ☮️ (@copleac) reported

    @HughSmith1209 @taimhuynh Our landline is with Rogers, so no phone service for over 24 hours now. I have cell service with Koodoo, which is Telus, and the phone service is down but data is good, so now I'm using my iPhone as a hotspot to get on the internet.