Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 12/07/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ScafePozzobon DSP (@ScafePozzobon) reported

    @Bell_Support why is my internet always SO slow with Bell? I never had a speed issue once in my 10 years with Telus, this has been a weekly occurrence with Bell, not to mention little to no service in sooo many areas that should be full coverage!

  • strategyrick Rick Knowlan 瑞克·诺岚 (@strategyrick) reported

    @Schtaunkhauser And this kind of **** is legal. Something is wrong with our telecom legislation that scammers are free to use it until they actually snag a sucker. But unless somebody actually bites, it remains legal. What a waste of telecom resources! But do Bell, Telus, etc. still get paid?😎

  • DarciBrianne Darci (@DarciBrianne) reported

    Do they work? Does a Telus tech have to come and install it or do they ship you one and install it yourself? We’ve really noticed with streaming to our google chrome cast. The family room tv sucks and it’s constantly pausing to load, but we have 0 issues in the bedroom tv.

  • AndolfAlberta Andolf (@AndolfAlberta) reported

    @TELUS why did no one show up between 1-3pm on Saturday to fix my fibre optic cable as promised? And why when I phoned today I was on hold for over 30 minutes and then was hung up on? And why did I receive a text message right after saying I hung up?

  • ephphathaThots James Wheeler (@ephphathaThots) reported

    The music they use when you are hold for a telus agent is Kenny gs lesser known cousin Gary g. And he sucks.

  • tewha Steve (@tewha) reported

    If you thought Prime Video was bad, you should see Telus’s AppleTV app.

  • MarkC902 Mark Cunningham (@MarkC902) reported

    @KevinPayneDACH Weather the platform is private or public is not relevant. Both Microsoft Teams and TELUS are not public entity. What is relevant is if they use it to communicate municipal issues to constituents, which some of them clearly do, and therefore should be available to everyone.

  • MC__09 Matthew Chehade (@MC__09) reported

    @TELUSsupport Classic theme at Telus Rep: Let me transfer you to someone who can help you *gets transferred* New Rep: Sorry, we can't help you This has happened more times than I can count. Dealing with an issue for months is not OK. Signed, an extremely frustrated customer

  • CopperBlueBalls Wentin Quarintino (@CopperBlueBalls) reported

    @Christyrose760 @TELUSsupport Telus may suck, but they can't hold a candle to the level of suckatude @WestJet has lowered themselves to. 4 months and still waiting for any acknowledgement of my request for a refund. I am in the process of filing a complaint due to their lack ***** left to give

  • Cented7 FaZe Cented (@Cented7) reported

    .@Verizon you are a great internet provider but the routing to the servers give everyone in virginia packet loss - i used to have this at home with telus please fix <3 ilysm best internet out there haha