Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 01/19/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stackshun Giantconch (@stackshun) reported

    **** Telus. Seriously, the year is 2021. The amount of streaming services availablde and you asshats are not upgading everyone who uses your internet to unlimited data?

  • SteveKendall79 Steve Kendall (@SteveKendall79) reported

    @deanstoltzchek Sproat Lake area Telus customers have also noticed a drop in service since last year as well.

  • davemeredithart David Meredith (@davemeredithart) reported

    Just a reminder that @TELUSsupport does not guarantee service or coverage within their own coverage map. Offers no support or customer service for a service that doesn't work but wants you to keep paying $91 a month for it. well done @TELUS your awful

  • atigo_mik Mik (@atigo_mik) reported

    @TELUS What a load of garbage A friend has been waiting for TELUS to install fibre which is less than 1/2 km down the road from their place, for the past 6 yrs Still no progress but internet bill goes up every yr regardless Internet connection & speed is abysmal #Seniors #lies #gouging

  • stackshun Giantconch (@stackshun) reported

    Well, ****** Telus site to upgrade to unlimited data is still down after 12 days. Plan restarts today. GG ya *****. Another ******* month on limited bandwidth in 2021 because you shitdicks cant fix your ******* website.

  • stackshun Giantconch (@stackshun) reported

    Telus is a god damned joke of a company that cant even fix their own website.

  • jmcgr94 Jasper McGregor #freenick (@jmcgr94) reported

    @TELUS Why are you guys doing hang-up calls on me?

  • stackshun Giantconch (@stackshun) reported

    And no "Telus Customer Support" I am not going to stay on this bullshit back and forth through Twitter messaging with four different people. Fix your ******* website.

  • JAYARCO2 JAY ARCO (@JAYARCO2) reported

    @VirginCanada @koodo @TELUS maybe you can help. I will switch my provider. 🙏

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.