Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 01/17/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • malta75616353 malta (@malta75616353) reported

    @TELUS We have a Telus hub, used to work pretty well, now it is slower than dial up. Forget about asking my MP, Telus should quit using the Chinese junk and supply us with the service we pay for using quality equipment

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @IanSeggie @ShawInfo @Shawhelp So glad I kept Telus mobility as my phone provider. Imagine all the people on their mobile service that are SOL again.

  • albertarulez Matt (@albertarulez) reported

    @IanSeggie @Shawhelp @msilverton Bad move. Telus sucks IMHO

  • millhousebc kevin millhouse (@millhousebc) reported

    @BrowntoBure On @TELUS and had zero issues.

  • BrowntoBure BrowntoBure (@BrowntoBure) reported

    @CanucksIn4 @Shawhelp Their internet sucks I switched to Telus years ago. Still have Shaw tv though because Telus customer service is awful.

  • DerekSc38666896 Derek Scott (@DerekSc38666896) reported

    @McOilers @shaw @TSN_Sports Not saying I have never had issues... just not tonight thank god! Telus was worse tho... anytime there was anything BIG to watch it would be a battle

  • mikeinthevalley Mike in the Valley (@mikeinthevalley) reported

    From the ads on TV and Telus' reputation we expected a much better experience but feel let down and she now feels unsafe in her own house. Can we get some help to fix this before the she doesn't hurt herself any more.

  • BrowntoBure BrowntoBure (@BrowntoBure) reported

    @CanucksIn4 @Shawhelp Way better. My internet and WiFi used to drop all the time with Shaw and they kept blaming me for it. I switched to Telus because they put in an extender and fixed the issue. Never going back. I game quite a bit and it's way better.

  • mikeinthevalley Mike in the Valley (@mikeinthevalley) reported

    @telushealth @TELUS @annedrewa Hoping that reaching out this way can help fix an ongoing issue that sent my Mother in Law to emergency this afternoon. She has the Living Well companion and over the past few days it hasn't been working well.

  • scotth26 Scott H (@scotth26) reported

    @BrowntoBure It's expensive but I like Telus. Have had no issues. Their signup promos are good. I got 15 months for 30 a month when I signed up 6 years ago