Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 03/25/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RNCStatusCheck ConventionStatus (@RNCStatusCheck) reported

    @TELUSsupport Hi, I keep getting password reset emails from you. Problem is, I do not have a Telus account, never have, and never could -- I'm American. Tried emailing you to let you know. Can't figure out how else to contact you. DM me, maybe? I can send screenies there.

  • jamie_rennie Jamie Rennie (@jamie_rennie) reported

    @ctoverdrive The bill sure does smell of Rogers/Telus/Bell though... tackling an important issue and then throwing in a lot of industry nonsense they’ve been pushing for years

  • prairieplowboy Don Yurchuk (@prairieplowboy) reported

    @jkenney @TELUS And yet Telus cannot get our internet to work consistently. I have Telus staff in our home about every three months, repairing, replacing but never solving the problems. Nice they are out for new business. They do not take care of existing customers.

  • Svetik604 Lana (@Svetik604) reported

    @TELUS why is it so hard to process a move?? It took a week and multiple calls to now receive a bill that's higher?? I asked to cancel a service not add!!

  • gletham gletham Communications (@gletham) reported

    2 weeks ago driving off to funeral home to make arrangments for my daughter I drive through a construction area with several deep cuts in road and flag crew, I crawl along &bottom out on one cut, ruining my trans pan! City tells me not our problem, Telus did it call them FML #YYJ

  • ElenaPorter42 Elena Porter (@ElenaPorter42) reported

    @Noxris @TELUS Oh, I know. But I have no other options for running my business. It isn’t a cell phone issue.

  • AlbertaPAH Alberta Political Accountability Hub (APAH) (@AlbertaPAH) reported

    If you think Telus - or any of the other members of the Big Three - are investing here to improve the quality of service for the vast majority of Albertans, you are mistaken. They are investing to increase their profit. And that has never meant better, cheaper service for us.

  • Noxris Noxris (@Noxris) reported

    I live in a rural area so YOU are the only one who can save me from this hellscape that is telus provided internet. Only problem is since telus makes it so hard for me to make my money, i dont have the funds to jump into starlink. this is where you come in <3 (4/?)

  • Rahul18683920 Rahul (@Rahul18683920) reported

    @LGIndia Dear customer RNP210429053503 is given to TELUS GLOBAL SOLUTIONS . Please provide better solution

  • Noxris Noxris (@Noxris) reported

    @ElenaPorter42 @TELUS Elena just change internet providers, they will never stop ripping you off. sorry for the bad news. i reccomend rogers or literally any other company if you can. good luck