Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 11/04/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MattWilkinsYYC Matt Wilkins 🇨🇦 (@MattWilkinsYYC) reported

    @ParaInTheWorld @Crackmacs @virginplus Virgin uses Telus infrastructure. The Telus outage is causing Virgin to be down.

  • KeechyKat Kat T Kat 🌸 (@KeechyKat) reported

    @_LoveMTB_ @RdLessTrvled Telus people are having issues in Alberta and BC

  • Carezzzz Care (@Carezzzz) reported

    Telus you having a bad day? Turning data on and off

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @TELUSsupport Bell is down as well so this is not only a Telus problem. Customers have a right to be concerned for something that is integral to today's world. It's not like Shaw going down. We don't use Shaw when we call for a tow truck or run to the non-existent pay phone for an emergency.

  • jasmin_yeg Jasmin Smith (@jasmin_yeg) reported

    So if Telus is down, does that mean Bell is down too? Our Bell account for work isn’t working! @Bell_Support

  • KingArthurWelch KingArthurWelch 🇧🇧🇩🇲🇨🇦 (@KingArthurWelch) reported

    @KinghorseWrites @shmitzysays @TELUS Shouldn't updates be done in the early morning hours, so it won't interrupt business?

  • desduyzer Desiree (@desduyzer) reported

    Anyone else having trouble with Telus Right now ?

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @telus, your service is subpar at the best of times and out for hours at the worst of times. This is one of those times. Cellular for Koodo and Telus is and has been down for the past two hours. As has our SmartHub and security. This has derailed my business and weekend away. 1/2

  • dont_u_know666 mom (@dont_u_know666) reported

    @JAnneliese16 @Aiure_ @TELUSsupport Everyone is in the same boat but not everyone is demanding Telus reimburse them for two hours of down service. **** happens. Hopefully, it's resolved quickly

  • HussainDhala Dhala Bill (@HussainDhala) reported

    Bell , Telus and Koodo all down across Canada? Cell phone not working..