Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 01/01/2026 19:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • makayyxx MP ☁️ (@makayyxx) reported

    @TELUS @TELUSsupport you guys are actually the worst providers I have ever been with. I will be here yelling it from my roof top for the rest of the week untill you guys send someone to fix y’all’s mess. Xoxoxox 🎙

  • AnotherNisha Nisha 🏳️‍🌈 Poet (@AnotherNisha) reported

    Really loving being unable to access my diabetic health records today because of poor management of the records website. But luckily Telus health has reminded me of free therapy I can do on my phone while my pancreas dies.

  • sookemonitor Bob Lawblaw (@sookemonitor) reported

    @TELUS well after firing all your staff and having NO customer service, that will be a NO

  • a_m_s_ns 𝙰.𝙼.𝚂. 🇨🇦 (@a_m_s_ns) reported

    @CTVNews I'm sorry, but the page simply will not load on my incredibly slow @Telus connection.

  • JillCasselman1 Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • ToerperTech Toerper Tech (@ToerperTech) reported from Brazeau County, Alberta

    @Jefffrost41 @CR9090JK @TELUS So Telus oversold & now it is our problem. Nice! They need to make the change. 1st company to improve bandwidth will win many clients.

  • RealNashBennett Nash Bennett (@RealNashBennett) reported

    @BretHart @marchofdimescda @TELUS Always nice when companies and charities consistently help those in need and not just as a publicity stunt. Good for them.

  • electrobarn Dave Anderson (@electrobarn) reported

    @mattkiazyk @interstateone The data is gated by network calls to Telus and another sketchy domain iirc.

  • nllarkin Nicole Larkin (@nllarkin) reported

    @TELUSsupport Ok, I guess that's a no. I've been a Telus customer for about 20 years now. Dropping pixel phones is a deal-breaker for me. It's time for a new device, and I'm trying to determine if I need to look at other carriers to get the phone I want.

  • newfy1001 newfy100 (@newfy1001) reported

    @TELUSsupport Thank you for reaching out. I have been having technical problems with telus service for a long time. On a regular basis the TV freezes up and I have to unplug the pvr/ tv and reboot it. Sometimes that doesn't work do I have to call in to telus for help. Also other issues.