Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 02/04/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WestBench Where's Poindexter? (@WestBench) reported

    I thought #Telus was supposed to be filtering out phishing calls. Got one from "Visa" today. Caller number/name unavailable. No means to report on Telus Support. #crtc #cdnpoli

  • saratwopoint0 Sara (@saratwopoint0) reported

    @TELUS I would like to know why Telus offered me a Plan that they had no intentions of providing. I purchased a new device based on said plan, and agreed to pay a premium for a device with capabilities to use it. And all you can say is “sorry” - and not even attempt solution

  • sunk818 sunk818 (@sunk818) reported

    @TELUS hello I need help with unlocking Motorola xt1540 (Telus). Are you able to help?

  • DebasmitaP1 Debasmita (@DebasmitaP1) reported

    The customer is the only one who can be penalised irrespective of who is not able to deliver on service guarantee. Here’s a summary of all discussions with Vivint move team with dates and case numbers. Please save yourself and go with Telus instead…

  • LeeAnnaR6 Lee-Anna R. (@LeeAnnaR6) reported

    @TELUS I've been waiting over 1 hour and 36 min to get a representative on the phone. How is this customer service? Does anyone work anymore?

  • Georgia58445456 Georgia Louise Brown (@Georgia58445456) reported

    444pm. On hold for Telus mobility at payphone. Hoping to stay until 505. Hoping someone will help me.

  • WestshoreRebel WestshoreRebel (@WestshoreRebel) reported

    @TELUS 5G - I just want a consistent/reliable cell signal in greater Victoria ..! Tired of dropped calls etc

  • firstbrianagh landbackbitch (@firstbrianagh) reported

    @TELUS needs to get less sensitive remotes i can’t even put my remote down half the time without it changing channels

  • ontarioMarc 🇨🇦 Liberal ‘Psycho’ Marc 🇨🇦 (@ontarioMarc) reported

    @jbart1055 This service is available on Telus too!

  • sugarshaun_mcd Shaun McDonald (@sugarshaun_mcd) reported

    Hey @TELUS your network here in Alberta has been absolute shite the last couple days. What gives?