Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 01/16/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • roeteddy 🇨🇦Rochelle⛾🦋🏒🏳️‍🌈A (@roeteddy) reported

    @MyTwistedMind89 Ya I had friends have issues with Roger's.. Bell lost my respect last year right after they fired a whole bunch of staff I have been with Telus about 24 years lol

  • bdubz30 Bdubz30 (@bdubz30) reported

    @TELUS I am unable to use my apps or text messages on my Samsung s10. I have unlimited data plan but my apps say I'm offline or unable to connect. My text messages keep failing to send. Even on wifi. Is there some sort of connection issue.? I have tried everything.

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • Pierpoint20 Pierpoint (@Pierpoint20) reported

    @TELUS @TELUSsupport WHAT THE FU@K is up with your service. Calls are dropping and data isn’t working and that’s not just me that’s EVERYONE I KNOW WITH YOUR SERVICE. Don’t tell me there’s nothing wrong. This is infuriating!! #fixit

  • Pierpoint20 Pierpoint (@Pierpoint20) reported

    @TELUS This can’t be true. I’m in Ontario and the past week+ our calls are all dropping constantly and our data isn’t working despite it being the beginning of our billing period. We call, you say there aren’t any issues, yet EVERYONE I know w/Telus is having issues

  • BGCCAN BGC Canada (@BGCCAN) reported

    You can also support young people in your community by purchasing select Samsung, Belkin, and OtterBox products at your local @TELUS store (in August & September) - A portion of sales will be donated to local BGC Clubs. #friendlyfuturedays 🐸 #BGCBack2School

  • ABDr_Cmrbdties AB doc (@ABDr_Cmrbdties) reported

    Telus Babylon report: "Our impression was: unable to concentrate Out advice to the patient: You are advised to discuss this issue with your physician or their temporary replacement if they are currently unavailable. " Ta-ta-ta-taaaa

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @threelittlenuts Yup...sounds like a bum router. My issues with Telus are a little more "grand" than faulty equipment. I can deal with a replaceable piece of equipment needing replacement...I can't deal with being forced to rent more equipment every time I add a TV.

  • allthatheals Alexa Pongracz CH (@allthatheals) reported

    I no longer get NXT on Tuesdays, is it gone from Canada does anyone know. Damn, Get TV from Telus

  • orangefuzzz Ricky B 📼📺 (@orangefuzzz) reported

    Hello @TELUS I wanted to add channels and services to my plan but your online customer space is garbage... so, I'm switching to Shaw Direct. It's 2021 and if you don't have your **** together by now, you never will. Thanks for the years of service!