Telus Outage Report in Smiths Falls, Lanark County, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 13: Problems at Telus

Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Ken Bell (@ironken999) reported a minute ago

  @WhistlerBlckcmb @TELUS What’s wrong with Fitzsimmons chair? Worst time imaginable for it to be closed!!!

• Gary Care (@GarCare) reported 2 minutes ago

  @telus When will you offer Disney+ as an app on your service?

• Shauna (@shaunalynne77) reported 3 minutes ago

  @CalamityJayne4 In mid Dec Telus rolled out their 5G rural internet. It's unlimited which is a big change from their previous service. Covid did such a number on tower capacity so hopefully using their 5G will be a better rural solution than the regular hubs.

• R R (@R1R1p) reported 4 minutes ago

  @theprovince @TELUS Unfortunately, this is just false advertising. If @telus was at all sincere we would have coverage everywhere. The Princeton area during the Garrison fire and recent Knutson fire there was very little signal available. Otter valley, Highway 5a, and Hwy 40 still have NO service.

• Marcus Greatheart MD MSW (@DrMarcusG) reported 5 minutes ago

  @LesliBoldt @DrRitaMc As a new-to-practice doctor, I got a landline as backup because I was paranoid I might miss something urgent when I was on-call. It rarely rang, and when it did, it was either spam calls or @TELUS trying to sell me some service I didn’t need. So basically more spam.

• Vishal (@Vishal47280407) reported 9 minutes ago

  @TELUS did Telus have deta breech, getting calls from scammers pretending to be telus with lot of info about the customer

• TELUS Support (@TELUSsupport) reported 10 minutes ago

  @LukhiHarshil Hi Harshil- This twitter account is for assisting Canadian clients of TELUS home or mobility services we do not have access to assist with payment issues for TELUS International team members or Contractors.

• Alexis Sampogna (@LeggoMyEggo_) reported 13 minutes ago

  @TELUSsupport hey Telus, I haven't had stable internet in 6 days. Your tech who came out yesterday cut off my internet completely. I've been told it won't even be looked at for another 5 days. I work from home, I can't just take half a month off work while you fix this???

• Lissy the 🇨🇦 Blonde (@lissyblonde) reported 17 minutes ago

  @mikep75446070 @buckeyebob51 I have Telus, it is supposed to be unlimited texts, they are pulling some kind of sneaky crap. Husband will call and make it all better this week.

• obnoxious.ust (@proudShibaOwner) reported 18 minutes ago

  @JonnyCYKA @CStar_OW all of canada or at least BC where i live was capped at 10Mbps upload but one of the big isps Telus just moved over from cable/docsis over to a fibre to the home model and now they offer 1gbps up/down