Telus

Telus Outage Report in Smiths Falls, Lanark County, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smiths Falls, Lanark County, Ontario 12/11/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DebbieEvansID Debbie Lee Evans Realtor 西温哥华房产经纪人 (@DebbieEvansID) reported

    @TELUS I want to cancel my @netflix account how do I do that

  • CanadianChrisBa Canadian Chris B (@CanadianChrisBa) reported

    @CP24 Honestly, Telus and their money hungry executives can **** off.

  • bag_cats Habby (@bag_cats) reported

    @Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers

  • smac2310 S. Mac (@smac2310) reported

    I’ve been a TELUS customer for 20+ years and currently have three separate phones under my account for myself and two other family members. Not sure why I would stick with TELUS if you aren’t honoring a sale and instead just cancel the order

  • FroeseErin Erin Froese (@FroeseErin) reported

    @TELUSsupport why can’t I find any way to add a third subscriber to my mobility-employee purchase plan on your website?! My son is a Telus customer and we want to add him to our plan

  • boynastyalb Alberta Nasty (@boynastyalb) reported

    Id literally rather be with Fido or providerless, @TELUS is just full of money hungry ***** and horrible customer service

  • TimiLee16 Timi-Lee (@TimiLee16) reported

    @Leah_Holiove @Shawhelp Never had a problem with Telus...been using them for years. Had Shaw when I first moved into my current suite, but it was so bad I switched to Telus & landlords did right after. I would never go back.

  • jm_731 jes. (@jm_731) reported

    @TELUSsupport my kid has an appt tonight using Telus health and it’s saying her healthcard version code is in use. They’re going to cancel if I can’t get it fixed.

  • MyOpini91495421 My Opinion (@MyOpini91495421) reported

    @day_favorite @CBCEdmonton @TELUS But why should a company pay for your use of credit card? You get benefits from using it, right. You pay the damn fee

  • mustardtiger888 Philadelphia Collins (@mustardtiger888) reported

    @TELUS @TELUSsupport I was offered $13 as compensation for 1 week of no cell service when your line broke connecting my island. Pathetic.