Telus Outage Report in Smiths Falls, Lanark County, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Harps
(@pHarps) reported
My wife just spent 2 hours trying to re-cancel Telus accounts for an Alzheimer’s father, adding to so much mental and financial stress- including a workaround that they set up to manage this. I’d rather a day-long outage from @Rogers. Do better @TELUSsupport #MentalHealthMatters
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McLovin
(@HughMungusBruh) reported
@kirst_alyssa @TELUS Shaw wifi is pretty good, haven’t had issues in years it’s definitely gotten better
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Burnaby Exposed
(@BurnabyExposed) reported
Spoke to someone in @TELUS Escalations a little bit ago. She wanted me to re-explain everything that occurred yesterday - I told her to review her notes. She then became rude and said she was "making no commitments" and expected me to go by HER timeline. Cc: @TonyGeheran
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Cora Shaw
(@craftygal1965) reported
@HTTOrganizers @W_Asherah I googled but it goes to the US link. Telus has MyCare but my husband is concerned about issues such as Data breaches (IT guy) and privacy. It started during the early part of the pandemic.
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Andie
(@Andiecip) reported
@mov46 @TELUS @TELUSsupport Absolutely. This week I’ve had a doctor and specialist appt and I’ve been waiting on test bookings so I never know what number I am being called from
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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WinnaPig is AMMPed up! 🇨🇦 🌎 ♿️
(@WinnaPig) reported
@eissyrc Why will Telus Relay not call 811? If that is a service number they should be obligated to.
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Paris Marx
(@parismarx) reported
lol, just got a promo email from koodo letting me know it runs on the “award-winning” telus network — clearly a response to the rogers outage
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Burnaby Exposed
(@BurnabyExposed) reported
From where I'm standing, @TELUS and @TonyGeheran certainly don't pride themselves on providing exceptional customer service. I will send an e-mail to everyone at TELUS I can possibly send an e-mail to EVERY DAY until they address the issues that I've brought to their attention.
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ashton 🍜
(@aschtun) reported
suddenly there’s No Service on my phone 👀 @TELUSsupport #telus