Telus Outage Report in Smiths Falls, Lanark County, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (12%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sherry Ells
(@SherryElls) reported
@rfs7 Awww thank you Roberta. It never fails. I get the cable included in my rent so I can’t phone Telus. I have to get my landlord to deal with it. Today I managed to get it working again.
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Taka🖖🇨🇦
(@TakaakiMasuda1) reported
TELUS sales rep messes up my landline transfer. It was supposed to be same # as Shaw but on the bill it’s not the same. And internet $99 is promotion for 2yrs and then jumps to $175/mo. That being said, the speed is incomparable to my previous slow-fi so even when I take out
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KW
(@wangkevinzifeng) reported
2/ The professor responsible for the research project said only Cisco or Huawei would put down money for this. I wonder is this some form of hidden indictment on Canada's telecommunication oligopolies: Rogers, Bell, Telus, etc.
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Matt
(@Pizza711) reported
Shoutout to @TELUS customer service. Always hate having to call anywhere but I actually don’t mind calling them because it’s always quick and super helpful. Love the service.
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Bree Foxx 🦊
(@bree_foxx) reported
Second time getting someone to fix my internet and he did it in less than an hour. @TELUS if you trained your people correctly I wouldn’t have had a bad 5 1/2 hour install the first time. Thank god for this second guy.
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Ashley R
(@MissAshee86) reported
@ShawInfo Seriously sick of paying $140/month for my cable to never work! “Outages” weekly. @TELUS got any good deals?
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Kris
(@Kris_lings) reported
@Fidomobile Now I also have a dent in my credit report for no reason. For an account I'm cancelling only bcoz of #Fido's error. Worried after returning device they will scam me more. WTF was I thinking. Sticking to Telus 🙏. 3/3
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Del Komarniski
(@DKomarniski) reported
@TELUS just so you know... your internet service is really really really bad. Did I emphasize how bad? I got many flights of stairs in the past few days unplugging power cords and then plugging them back in. We’d be a healthier nation of everyone relied on you for cable service.
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Pheenoid
(@pheenopolis) reported
@MikeK_mode I'm a Telus customer. And he knows my real name. You might want to let him know that if he accesses my info for anything other than business reasons I'll have his job so fast it'll make his head spin. Might put a crimp in his budding finance career.
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Mike Gray
(@MikeinLdnOn) reported
So @telus @telussupport charged me a $45 connection fee for me new phone, because I had to connect over their chat line, because I couldn't go to a store to do it, because of the pandemic lock-down. A disgusting #cashgrab and very poor business ethics #greed