Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 01/25/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hodges43285 Hodges43285 (@hodges43285) reported

    As usual my Telus DVR isn’t recording and I have to reset the damn thing. This of course means what I wanted to record IN FULL is only going to be partially recorded. @TELUSsupport #TelusSucks #WorstServiceEver

  • Schlunkman Schlunk 🇺🇦 (@Schlunkman) reported

    Telus Pik TV giving Rogers SportsnetNow a run for their money as worst steaming apps on Apple TV. Total race to the bottom.

  • lanayadoreen Lanaya (@lanayadoreen) reported

    Wowww Telus 5G network is trash.

  • SFFAudio SFFaudio (@SFFAudio) reported

    @WillEkySFF -we're so dependent on our internet -we lost all our navigation skills -we used to remember everybody's phone number -from Telus to Virgin -Freedom -hotspot -I didn't get your message, so **** off -an @EvanLampe1 move -I wanna honor my contract

  • Slinkycat202 Sleepless0403 (@Slinkycat202) reported

    @TELUS Why must you be such a garbage company, I pay 100$ a month for internet that doesn't even work. It's day after day of "Connected without internet" like either fix your **** or lose another customer. Worthless garbage.

  • techead87 Andrew Despres🌹 (@techead87) reported

    I believe it's related to either traffic congestion on their cell towers, or some other underlying network issue. From my phone I have a hard time getting any response from the Telus default gateway, which would then explain the lack of service. Why does it have to be this way?

  • theteapixie 🌬 😷 shot up 💙inexplicabiliTEA💛 (@theteapixie) reported

    @cbcmarketplace Had talk and text service with Telus. A few years later, partner signed up for same. They gave him a $5 discount and sent me an announcement that I would be charged $5 extra per month. Can you say sleazy tactics?

  • spvarga29 Paul Varga (@spvarga29) reported

    @sheloradigsin @TELUS The best way to get ignored by @telus is to become their customer.

  • slish Slish (the other Dryden) (@slish) reported

    @garncarlos @TELUSsupport good. I hear telus is the worst

  • XxWetSkidzxX 🔥Scorch owns your franchise 🔥 (@XxWetSkidzxX) reported

    @prca59461351 @WhistlerBlckcmb @TELUS my bad -out of control a hole