Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 12/07/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bekindbecalm2 L.F (@bekindbecalm2) reported

    @IRPlawyer We had a Telus technician come into our place… thankfully he saw me in the hallway and said exactly what we was doing and thankfully it was done in my entrance. He knocked/came in/said hello/did his thing/said he was done and left. Never saw him.

  • heinrichs_helen HelenH (@heinrichs_helen) reported

    @TiMoudou @CailinasEirinn Now I don't want you to laugh but it is a land line. I do not own a cell phone. I have a little Telus phone for emergency only when I go out. I am the only person in Vancouver without a cell.

  • MarkM14307129 Mark M (@MarkM14307129) reported

    @CP24 Not only do we pay the highest rates in the world to the Bell, Rogers Telus oligopoly but our wonderful government just gave them about 250 million of our tax money to save jobs. A week later they laid off a **** load of people and gave all the execs bonuses. Only in Canada!

  • Wildsau Tom Sedens (@Wildsau) reported

    @Narfy83 @TELUS Yep. Terrible. I actually feel sorry for the CSR, as frustrated as I am with them - it’s not their fault.

  • IRPlawyer Kyla Lee, B.A., J.D. (@IRPlawyer) reported

    @kellythe1st @TELUS Okay. I genuinely have no idea what your beef with me is. You came out of nowhere and seem to be mad that I… support people not dying of COVID?

  • suhanxli Suhan (@suhanxli) reported

    @TELUSsupport @TELUS got billed for dialing my voicemail without a roaming pkg, only to find messages were scams/phishing. CSR agent arguing that “I used my phone while roaming”. What a dumb and counterintuitive customer experience

  • Sanlin Sanlin (@Sanlin) reported

    @kingdomofwench @USAA_help When will companies learn that it is better to help than to get tons of negative publicity on a platform like Twitter? I'm going through the same thing with Telus... only I'm telling everyone on Twitter what bastards they are and not them. They should know better.

  • 1packerray ByerleyR (@1packerray) reported

    @MarkSweeney @IRPlawyer @TELUS They called my 82yo mum. She thought she had to let them in cuz they told her the area is being upgraded. They were trying to take advantage of a senior citizen. It wasn’t until she told me that I called them and canceled it. How horrible they are. I’ll never use them EVER

  • EDinVANcity Ed (@EDinVANcity) reported

    Does @TELUS suck in the rain as well? Or is it just @Shawhelp that stops internet service during cloudy periods. Wish we had more damn Internet options.

  • TheFarquaad Darcy Hope (@TheFarquaad) reported

    @nessie12 @IRPlawyer @TELUS If it was so bad, way more people would be getting it than are. People have been interacting more than any point in the pandemic, yet cases still aren’t close to our peak. Explain that, if it was so bad we’d be at 1000’s of cases a day by now