Telus outages and service status in Sorrento, British Columbia

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

• 
  Tyler J.R.Harper (@TylerJRHarper) reported 41 minutes ago from Chase, British Columbia

  I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Fletcher (@max63094) reported 8 minutes ago

  @TELUSsupport @TELUS are you guys having a massive outage right now. Cannot get on your site, cannot log into TelusTV+, nothing #YEG #Telus #Outage

• 
  Corey Herscu (@coreyherscu) reported 8 minutes ago

  @JonFraserTF @TELUS Their voice network simply doesn’t work, I found, and when it did, it was crackly & distorted.

• 
  Brenda Dobson (Mopar Girl) 🇨🇦 (@bjdobson08) reported 10 minutes ago

  @JonFraserTF @TELUS I canceled my @TELUS account 8 months ago and sent back all my equipment. They kept sending me a bill for a home phone and I don't have one. I phoned Customer Service and had them credit my account for the charges. They did. I am still getting bills though!!!

• 
  np (@everyeverysec) reported 11 minutes ago

  Telus is an evil empire and deserves to be cut down instead of expanded

• 
  Salman (@salmanesmaili) reported 13 minutes ago

  Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

• 
  Matthew (@MPK527) reported 13 minutes ago

  @JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know I’m going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.

• 
  David Paul (@DavidPa43499388) reported 16 minutes ago

  @JonFraserTF @TELUS Rogers is the worst Victor Dodig is the new CEO interesting to see if he can turn this company around as CIBC did very well under his leadership

• 
  Chauncey Beggs (@chaunceybeggs) reported 16 minutes ago

  @AgeNuclear @KeldonB Agreed. Telus never misses an opportunity to charge more fees, especially hidden ones.

• 
  Adomoda (@xXxAdomodaxXx) reported 17 minutes ago

  @JonFraserTF @TELUS They are terrible.

• 
  Scott Bialo (@Scott_Bialo) reported 18 minutes ago

  @TELUS is the most disgusting company I’ve ever encountered. Sheer incompetence, complete lack of humanity. Broken automated systems that trap you in circles until you can finally reach genuinely friendly operators who are SO SORRY they can’t help with simple things.