Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 03/04/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • super_andrew_BT Andrew R (@super_andrew_BT) reported

    @TELUS @TELUSsupport is nice that you guys offer better pricing to new customers over your existing customers, clearly customer loyalty means nothing

  • dnnocampo Dianne (@dnnocampo) reported

    @TELUSsupport hi I had fibre optic installed a few days ago and now it’s not working at all. Can I get some help... was already considering Shaw before Telus offered me this cheaper plan to try for 30 days...

  • VerstraetB prettyinpink (@VerstraetB) reported

    @DrAmirPakdel @JustinTrudeau I too want access to the fed app. The telus invasive piece of garbage will never be on my phone.

  • BlindedVisions Phyre (@BlindedVisions) reported

    Pandemic making things difficult. My uncle & his @Telus problem (never going to be happy about that but at least I can call him now) My @FrigidaireCA oven bought end of June is faulty but can't get a hold of anyone to fix it & my @NintendoCanada Switch came with a bad AC adapter.

  • RCH05025106 R.C.H. (@RCH05025106) reported

    @sunlorrie Good on Telus, but still annoyed they forced bringing their fibre into my yard without seeking approval from the community, instead the cowards went to the city for approval. @TELUSsupport. For this I will never be a Telus customer.

  • curiosityone ali mohammad (@curiosityone) reported

    @thenorthaspoken I am in Gaspè Quebec, I am working for Telus Quebec now, and traveling in Quebec is my part of job, I have wavier for lockdown in Quebec, which won’t work in Ontario, and Ontario is going into lockdown from tonight. So it sucks.

  • cuwudi fucking bnuuy (@cuwudi) reported

    telus is so ******* beyond garbage i hate this ****

  • treesrch Patricia Greber 🇨🇦 (@treesrch) reported

    @TELUS your customer service is deplorable. 1. My Mom had to call 3 times a couple of weeks ago because she kept getting hung up on after waiting an hour. 2. On Friday I called to get service and after an hour of waiting on hold the person hung up on me, no call back. Cont.

  • RubeneDS Rubene De Sousa (@RubeneDS) reported

    Well looks like @TELUS doesn’t care about retaining customers when @Rogers offers a better deal. Won’t match or help make up the difference. Surprising since I was there from the beginning. Time to move on.

  • EvanKrosney Evan Krosney (@EvanKrosney) reported

    @Julia_Sisler @Rogers My experience has always been Telus has the best customer service. Could be worth staying with Rogers if they offer a good retention deal though. Telus offered me a $65 15GB plan with a $10/mo reoccurring credit, so $55/mo. If Rogers made a similar offer, could be worth staying.