Telus Outage Report in Sorrento, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Sorrento, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telus
Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Sorrento, British Columbia
The most recent Telus outage reports came from the following cities: Chase.
| City | Problem Type | Report Time |
|---|---|---|
 Chase
|
Phone | 26 days ago |
|
Chase
|
Phone | 26 days ago |
|
Celista
|
Phone | 8 months ago |
|
Celista
|
Phone | 8 months ago |
|
Blind Bay
|
Internet | 10 months ago |
|
Blind Bay
|
Internet | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sorrento, British Columbia
Latest outage, problems and issue reports in Sorrento and nearby locations:
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Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British ColumbiaI still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JasonShaw (@JasonShaw) reported@RapTheRealtor @TELUSsupport I spent 3 hrs with TD the other day. Telus especially should have every call that comes in have the automated call you back service
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Sameer K. (@msksameer13) reportedManager will call me back in 24/48 hours. I have no access to this account that i did not sign any piece of documentation for but i need to pay for it? How do you get support at Telus if no one wants to provide you support?
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Jen (@jennamdski) reportedCalled Telus to ensure current service could support 2 people doing video calls all day. They interpreted that as cancel internet service. Over 6h of being on hold. 24 hrs w/out internet during law school final exams with no where else to be able to go @TELUS @TELUSsupport HELP😭
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Natalie Pon (@PonNatalie) reported@arundeepyeg Hendy’s Telus Internet always sucks so maybe?
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Nancy Argyle (@Plan_Prep_Live) reported@TELUSsupport My 95yo mother’s landline went down yesterday. Her Lifeline is not working because of this & it’s required by her care facility. This forces my brother to sleep overnight with her in a tiny room while both wear masks. @Telus says they’ll come Monday. Pls fix today?
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Drew (@drewfurn) reported@cairns001 @TELUS Ummm where in Canada doesn’t have clean water or hasn’t already recieved government funding to help pay for the cleanup.. on the other hand we are the only first world nation that doesn’t have high speed internet everywhere.. just curious as to what’s to be ashamed of here?
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Ben D (@Pyke) reported@TELUS Or you could use the money you take from us already and instead of shovelling it to your wealthy shareholders you could invest in your business. What a ******* fail!
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notloc (@nootloc) reported@Shawhelp please don't ******* make us pay 250$ for your best internet per month if half the time the ******* **** doesn't work lol, you guys are the worst company I've been with since Telus in 2011 when they were at their worse, keep in mind it's 2020 now lol...
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Drew (@drewfurn) reported@marian_crow @TELUS Never said they don’t count but I have also heard that the governement has already allocated and distributed funds to First Nations to assist with the clean up? Or is that information not correct/relevant?
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Dr. Gonzo T. Nitus (@DrGonzo_T_Nitus) reportedwhen you're out $200 on a @TELUS clerical error, it's hard NOT to be crazy upset. **** y'all AND your weak *** service.