Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 01/26/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The Telus file: [The "Roman"] application is based on numerous errors of fact and misstatements of law. [T]hese errors leads to the conclusion that no action is required from the #CRTC in respect of any issue raised in the Application. The application should be dismissed.

  • linda_keays Linda keays (@linda_keays) reported

    @TELUS Telus is using Hwawai. A CCP product that is dangerous to our national security. I have had nothing but contempt for Telus for several years. Appalling service from people offshore who don’t speak English. You are disgusting.

  • FarmerWhiskey Whiskey Farmer (@FarmerWhiskey) reported

    @QuickDickMcDick @SaskTel If you have sasktel service you have the freedom to switch to Telus or bell and have the same signal where you are.

  • LacrosseFan247 CRob (@LacrosseFan247) reported

    @NLLRoughnecks @CurtisDickson17 @TELUS I wanted to know the significance of the wink after every goal. Luck? Signal to someone?

  • mbesemann Mattias Besemann (@mbesemann) reported

    @TELUSsupport Since the last few updates I can’t launch the Telus app - it just hangs on the start screen. If I reinstall the app it works once but then future launches hang again.

  • hostilebear @hostilebear (@hostilebear) reported

    Hey @TELUS I like your company/service but hate the telemarketing calls. I’ve asked 4 times now to be removed from a sales call list. Is there anything else I can do?

  • JamesMoller1 James Moller - BA, LGA, CPHR (@JamesMoller1) reported

    @TELUSsupport instructed us to disconnect the wrong cable Sunday, and now with no services I struggle to work from home to figure out how to process payroll for 4 companies. @TELUS says not to worry that someone will be here on Tuesday and if it is our issues we pay $150. Crappy!

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @JoJo1135 Hi there. We're sorry about this. Sometimes, TELUS needs to take down the services for maintenance in order to offer our clients the best possible service. Please don't hesitate to send us a private message if you need further assistance.

  • BShane555 Shane (@BShane555) reported

    @cafreeland let’s look at shifting provincial jurisdiction to more shared federal jurisdiction. While certain Premiers shout and pout about jurisdiction corporations like Telus health are powering in on our system. Shut down the CMPA for no fault.

  • Danny369Boi DannyBoi (@Danny369Boi) reported

    I am starting to think @Roger mobile isn't telling truth on connection. Cause my 5G at 5 bars is Slow as Molasses @TELUS I hear your good customer service and Fast data Great coverage. I am tired of Tech