Telus

Telus Outage Report in Sorrento, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 02/10/2026 17:00

February 10: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • auxonic Eric Goodwin (@auxonic) reported

    @laura_shantz @DvdHam @OttSnowCyclist My work phone (Bell) didn’t get it. My personal cell (Telus) did. Work phone has never been to QC, personal was there a month ago. Total mystery system.

  • pauldhobson Paul Hobson (@pauldhobson) reported

    @Telus account help quest continues. Almost out of Elven bread and starting to become emaciated. Corporate on-hold times now measure in complete orbits and handset turning to dust. I blame @VancityReynolds for not being disruptive enough in the .ca market.

  • meghan_why Megs 🇨🇦 (@meghan_why) reported

    @loxyisme @as_per_danielle I do already follow a lot of small brands just for support because I like their products/services. I mean more the big players like Best Buy and Telus. I don't need that in my feed but I decided this year I would give it a shot. I don't normally, but I've got nothing but time...

  • Twittwalk Tracy Walker (@Twittwalk) reported

    @SrsAdvocateBC This link requires you to have the knowledge to connect your email to a Telus Thunderbird Mail account.This means seniors must have more than just a passing knowledge of their email client if they use, say, gmail or some other popular service.I haven't been able to do it so far.

  • hotcheri hotcheri (@hotcheri) reported

    This @TELUS hold music is almost as bad as their service 😩

  • KeeshaonWater Keesha Dorosz (@KeeshaonWater) reported

    Is there anyone else out there in a time warp? @Telus help! People on PST are now in MST this eve by cell phone time; happened twice in last week. #timechange

  • swabsting72 Mike Vermeersch (@swabsting72) reported

    @TELUS @TELUSsupport you never cease to amaze me. On hold for hours on end, promised call backs, and directed to divisions that are closed and hung up on! You can rest assured when my contracts are up, I will be finding different service providers! The absolute worst service!

  • kcorr54 Kathryn Orr (@kcorr54) reported

    @ca_london @Xfinity @telus raised my rate by $40 a month and their customer service sucks. Not a teacher(s) who should have free service while teaching from home. Greed is apparently still good.

  • farmernewt adam moseson (@farmernewt) reported

    I am gonna lose it on #telus today. Hub not working again been on hold for about an hour so far. Worst customer service!

  • sawino Cheryl Court (@sawino) reported

    @TELUS I have 5 phones all off contract, Shaw mobile is offering attractive plans, why should i stay with telus? 25 year customer. What do I get for my loyalty?