Telus

Telus Outage Report in Sorrento, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 12/22/2025 18:10

December 22: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • leftmindset Anti-Conservative Albertan ❤🌎🌹 (@leftmindset) reported

    @SAndersonshpk @Rogers I left them years ago and never went back. I like Bell mobility. Costs a little more but service is superior to Rodgers and Telus. I never lose data my connection even in elevators and underground parking.

  • kootscrutinizer Greg Michaels (@kootscrutinizer) reported

    @DaClawMaster I was a bell customer 2 years ago when the unlimited plans were unavailable. I was travelling and using a pile of data. So I had max on bell & Telus. I may block them. I don’t need two phones & $50 activation

  • hillcoombsn H.coombs94@gmail.com (@hillcoombsn) reported

    @TELUSsupport what horrible service I just received at Telus in St.John’s, NL. Went there with an iPhone 11… 3 hours later came out with the same IPhone 11 minus a screen protector 🙄

  • TwitchManiakk1 Maniakk1 (@TwitchManiakk1) reported

    @The_Descended @LoLDev @RiotBrightmoon Sivir not synergizing with On Hit is really bad for her, she Telus on her W in TF but it has little synergy. Kai Sa should also be great for her E. But because it only has value at 100% Crit, it makes it so hard to actually put in the kit.

  • c_vanbc C 🇨🇦 (@c_vanbc) reported

    @TELUSsupport Without a doubt, Telus has been the worst company I have ever dealt with in my lifetime when it comes to billing or renewing a contract. Ever single time we spend hours renewing services, our bill is incorrect and negotiated discounts are missing! So frustrating! 👎

  • Don_COi Don Ellis 🇨🇦🇺🇸🇬🇧 (@Don_COi) reported

    @TELUSsupport Well more 😡WiFi issues, my wife spent another 2-5 hours on the phone with @TELUS this week. Service technician is coming out again tonight, we have been beyond patient, last chance to fix this. Canada needs to open up service, imo.

  • aidanposting ＧＲＩＮＤＣＯＲＥ ＧＵＹ (@aidanposting) reported

    @DartsOnMars @sammyeatworld Telus sucks esp. Billing and getting a hold of customer service

  • as_per_danielle Danielle (@as_per_danielle) reported

    @johnnycanuck71 I want to stay with Shaw for Internet/cable. I know too many people who switched for free tv’s etc to Telus and regretted it. I think they threw more goodies in because the actual product has more issues. I like Telus for cell though.

  • ModoWriter ModoWriter (@ModoWriter) reported

    @NHLNetwork Would be nice if I could watch the NHL Network but I can't b/c you're not part of the Telus Center Ice Package (& should be, BTW)...

  • rootnk Dave Yadallee (@rootnk) reported

    @netknowyeg is a @TELUS business partner, I would like an agent from that department to call us or e-mail us. One of our customers found his modem disconnected when he was forced to migrate to fibre at his apartment suite and the technician sent was of no help! #followup