Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 02/01/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hostilebear @hostilebear (@hostilebear) reported

    Hey @TELUS I like your company/service but hate the telemarketing calls. I’ve asked 4 times now to be removed from a sales call list. Is there anything else I can do?

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @rastasack @KissAnneEspoo Am back ! Pissed at TELUS for turning security off again and the cell phone on ... am going to now have to take pics of when I engage and disengage these 2 things... or is someone trying to hack things, home phone working oddly too was told that phone was a busy signal everytime

  • GKosowan G Kosowan (@GKosowan) reported

    @ClydeDoSomethin @TELUSsupport Should read "...hire more CANADIAN based service agents actually employed by Telus." "Agents" are contracted out from another part of the 🌏 by a 3rd party co. They don't care if the problem is corrected properly, they just want 2 conclude the call. @VirginPlusCare #VirginPlus

  • JamesMoller1 James Moller - BA, LGA, CPHR (@JamesMoller1) reported

    @TELUSsupport instructed us to disconnect the wrong cable Sunday, and now with no services I struggle to work from home to figure out how to process payroll for 4 companies. @TELUS says not to worry that someone will be here on Tuesday and if it is our issues we pay $150. Crappy!

  • Aprylismyname Apryl Lee (@Aprylismyname) reported

    I am feeling new Telus, my first provider. Auto-checkef online, see what your tech store says. 📱 For my new iPhone 13 mini, use the damn thing.

  • Calgary_West Calgary West (@Calgary_West) reported

    horror as he started to attack our health care and education systems. The folly of “Ralph Bucks” rubbed me the wrong way as I knew vital areas where the money could be better spent. I marched with the Friends of Medicare down to the Telus Convention Centre on the night of the /3

  • islandtimezone MartyW (@islandtimezone) reported

    @TELUS You sold me a 5G package. Just wish you could deliver ... I might just get email the same day service.

  • Andrew_Livi Andrew Livingstone (@Andrew_Livi) reported

    Ordered @ufc fights. Not working. Telus says they can't fix it. Great.

  • peterlouwe Peter Louwe (@peterlouwe) reported

    @JessLStanley Not good but at least you can book a physical exam. We have to wait until there's an emergency. BC's health care system is broken. No wonder Telus is taking over.

  • kirillium439 Kirill (@kirillium439) reported

    @themaritimegirl Does the M900 have the ability to use 3G service? AFAIK the only operator in Canada to operate a 2G GSM network was Rogers, and I believe it shut down at the end of last year. Even tho Bell & Telus used SIM cards their networks were all 3G based