Telus Outage Report in Sorrento, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

• Tyler J.R.Harper (@TylerJRHarper) reported 59 minutes ago from Chase, British Columbia

  I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• yur momma (@Support_Canada) reported 57 seconds ago

  @rich_teer @jjhorgan @TELUS My first call went to Ontario and the rep said they were having tech issues and no access to booking system

• Dogling223 (@dogling223) reported a minute ago

  @TELUS To greedy. Telus dud not want to pay for call takers but wanted the money. They are hypocritical saying they care about health when it’s only about money. This company is a sham and their stupid animal advertising is extremely hypocritical

• Revheidi Koschzeck (@RevheidiK) reported a minute ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• David Engman (@speedracer5555) reported 7 minutes ago

  @RobShaw_BC @jjhorgan I’m sure Telus bears some responsibility for sure BUT you never throw a supplier under the bus like that, it looks cheap and petty, and to be clear, the huge call volumes were clearly related to the terrible inconsistencies on the BCCDC site, no wonder it failed.

• Shiraz (@leo_shiraz) reported 7 minutes ago

  @theBreakerNews Telus fails its customers every minute. Adrian Dix did not do proper due delligence on Telus. This is a serious let down for British Columbians when we talking about life and death situation. Vaccines is too priority. Telus was a sleep. Shame.

• Hamster (@UnicornofMagic5) reported 11 minutes ago

  @jjhorgan @TELUS You already had internal resources to manage call centres Premier, it doesn’t make any sense to have involved Telus. I’m disappointed that you can’t provide enough leadership to ensure that existing resources are used rather than throwing money (and blame) at Telus. Fail.

• Summitvalley (@Summitvalley1) reported 17 minutes ago

  @jjhorgan @TELUS The tell tale sign of a great leader is blaming someone else. You had months to implement this! If you were held to the same standards as every other worker in BC. Heads would be rolling. Get it together. And quite ******* harvesting old growth forests you idiot!!!

• DJ Dom G (@DJDomG) reported 19 minutes ago

  @TELUSsupport Is there a internet outage in calgary? Pure fiber is up and down tonight! Help me! #yyc #telus

• judy y smith (@Averyflash) reported 19 minutes ago

  @highbury88 Yes, Telus is the worst.

• Just watching (@SomeGuyOutWest) reported 22 minutes ago

  @RobShaw_BC @CHEK_News Telus “apologizes“ for not staffing up a whopping 6 days after receiving a contract that should have been finalized 6 months ago. Mass vaccination effort coming to BC? Who knew?! Telus didn’t fail, the BC gov failed.