Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 02/17/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • golfguido Gord Dunn (@golfguido) reported

    @richardzussman 22 new ambulances what a joke (not enough), did I hear right 100 million increase funding (again not enough)another Joke and a Telus CEO wtf

  • Freedom_speech1 Curtis Hoffmann (@Freedom_speech1) reported

    @telus why is there no cell service in East central Alberta?

  • leftynut facepalm (@leftynut) reported

    @TELUSsupport @Larry69812557 BS, I’ve mention my ****** service many times over 7yrs and everytime @telus goes 🤷🏽, “We have you’re money, and where you gonna go? We’re a conglomerate monopoly with other ****** ‘cell service providers’ so our customers can ***’s”.

  • BLS_Specialist The BLS Specialist (@BLS_Specialist) reported

    @NEWS1130 He’s putting a cop a nurse and a Telus exec on a board with no paramedic experience and increasing firefighter training. How does this help ?

  • UFAcooperative UFA Co-operative (@UFAcooperative) reported

    Residents in the affected areas will not be able to access TELUS services including landlines, cellular devices, internet etc. AHS has advised that 911 will still function as emergency processes are in place.

  • bettergovca bettergov.ca (@bettergovca) reported

    @yegventures @Microsoft @TELUS “They used to offer support service in Edmonton, but moved support overseas.”

  • martini68427538 @martiniexperience (@martini68427538) reported

    @KarlieMildraed @AB_EmergAlert Telus communications line cut so telus people wont be able tto contact emergency services if needed so this is rhe emergency as weather and smoke fires ect going on telus customers need to prepare back up

  • BradWardFight BradWardInfinite (@BradWardFight) reported

    This company called @TELUS is tearing up our entire neighborhood, for a service I wont even use. #YYC

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • jennylives Jennylives (@jennylives) reported

    @elonmusk @crheller @SpaceX I'm in rural interior of BC. Okanagan area. We qualify for Starlink. Currently using Telus Smarthub. It sucks. Someone talk me into switching. Cost is a holdup.