Telus outages and service status in Sorrento, British Columbia

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

• 
  Tyler J.R.Harper (@TylerJRHarper) reported 21 minutes ago from Chase, British Columbia

  I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dennis Van Raalte (@dvanraalte) reported 6 minutes ago

  Don’t recommend Telus. Bait and switch on your plan. Big promises and **** delivery. @TELUSsupport @TELUSBusiness @TELUS

• 
  Jas (@keepontruckin78) reported 6 minutes ago

  @JayGenXer @Rogers After Rogers Home phone got bought out and gutted by Primus I left them. The writing was on the wall as they couldn't compete on coverage with Telus in BC and their prices kept increasing for mediocre service.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 6 minutes ago

  @TELUS @mmabrey1 We need a supervisor or a senior technician to look into our specific line immediately and resolve this. Who is going to take ownership of this ticket and fix our connection?

• 
  Dave (@DavidC19760909) reported 8 minutes ago

  @TELUS @TELUSsupport Your customer service SUCKS! An hour waiting with no option for you to call me back? Watch me renew my contract now!

• 
  kawstuh (@kawstuh) reported 10 minutes ago

  @Scriptehhh @TELUS This shits not real bro wouldn’t wish it on my worst enemy

• 
  l0wk3y (@L0wk3yC) reported 11 minutes ago

  @EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit

• 
  Bon (@bon_muses) reported 14 minutes ago

  .@TELUS 👋 You took $$ out of my account today for a service I cancelled a month ago that was dealt with by the so-called “escalation team.” You charged me for a service and equipment I do not have. This is after I called in yesterday to stop this AGAIN @CRTCeng #fraud #BC #liar

• 
  Sandilou2u (@sandilou2u) reported 14 minutes ago

  Still unsatisfied @TELUS . It's taken over a year to resolve a billing issue. I call, they credit. They reset my plan to cancel this issue. Still seeing "additional email". Support's key line: I understand your frustration. I've heard it so often, I know it's part of training.

• 
  Clayton (@phinx404) reported 15 minutes ago

  @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.

• 
  Sergio Delgado 🇺🇸 🇨🇦 🇩🇪 🇵🇪 (@sergiodelgado) reported 20 minutes ago

  @Frid45 Half this stuff is not available to EU tho. Like how are they going to support Shaw, Rogers, Telus? Or Canadian Tire, Loblaws, etc?