Telus outages and service status in Sorrento, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Sorrento, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0
May 24, 2:00 AM EDT	0	0
May 24, 2:20 AM EDT	0	0
May 24, 2:40 AM EDT	0	0
May 24, 3:00 AM EDT	0	0
May 24, 3:20 AM EDT	0	0
May 24, 3:40 AM EDT	0	0
May 24, 4:00 AM EDT	0	0
May 24, 4:20 AM EDT	0	0
May 24, 4:40 AM EDT	0	0
May 24, 5:00 AM EDT	0	0
May 24, 5:20 AM EDT	0	0
May 24, 5:40 AM EDT	0	0
May 24, 6:00 AM EDT	0	0
May 24, 6:20 AM EDT	0	0
May 24, 6:40 AM EDT	0	0
May 24, 7:00 AM EDT	0	0
May 24, 7:20 AM EDT	0	0
May 24, 7:40 AM EDT	0	0
May 24, 8:00 AM EDT	0	0
May 24, 8:20 AM EDT	0	0
May 24, 8:40 AM EDT	0	0
May 24, 9:00 AM EDT	0	0
May 24, 9:20 AM EDT	0	0
May 24, 9:40 AM EDT	0	0
May 24, 10:00 AM EDT	0	0
May 24, 10:20 AM EDT	0	0
May 24, 10:40 AM EDT	0	0
May 24, 11:00 AM EDT	0	0
May 24, 11:20 AM EDT	0	0
May 24, 11:40 AM EDT	0	0
May 24, 12:00 PM EDT	0	0
May 24, 12:20 PM EDT	0	0
May 24, 12:40 PM EDT	0	0
May 24, 1:00 PM EDT	0	0
May 24, 1:20 PM EDT	0	0
May 24, 1:40 PM EDT	0	0
May 24, 2:00 PM EDT	0	0
May 24, 2:20 PM EDT	0	0
May 24, 2:40 PM EDT	0	0
May 24, 3:00 PM EDT	0	0
May 24, 3:20 PM EDT	0	0
May 24, 3:40 PM EDT	0	0

May 24: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

Tyler J.R.Harper (@TylerJRHarper) reported 55 minutes ago from Chase, British Columbia
I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

David Cee 🇨🇦💪🏼🇮🇹🇫🇮 (@CanucksIn4) reported 9 minutes ago
@jodyvance @TELUS Yup I have to do the reboot thing at least once per week sometimes twice. 5 yrs ago I switched from Rogers because I got sick of their ****. Now Telus is acting up. Starlink any good???
FiftySomethingNobody (@50somenobody) reported 10 minutes ago
@CarrieTait @tom_cardoso Dani will do ANYTHING to rig and fix - kind of like that beyond insulting Telus Lifeworks "study" which in no way qualifies as 3rd party financial analysis - she can't be trusted to be straight up and professional about anything #despicabledani #firetheucp
Boo Meester (@BooMeester) reported 11 minutes ago
@GordinKelowna @jodyvance @TELUS When programs don’t record or fast-forward to the end, these are not minor issues when dealing with Telus!
Julian Medd (@JMedd19) reported 15 minutes ago
The worst experience imaginable getting your services set up and running. Cancelled the service as soon as it got setup. Thanks for wasting our time. @TELUS @TELUSsupport
Albertas Maximus (@WagsDickie74380) reported 16 minutes ago
@MelissaLMRogers @TELUSsupport Telus is garbage virgin get 128GB for $55
Sandie 🇫🇷🇮🇱🇨🇦🇺🇸 (@SandieAschem) reported 17 minutes ago
@MelissaLMRogers @jacksalome2 @TELUSsupport You're number one problem is that you're with Telus
stopbelievingthegovernment (@stopbelievingt1) reported 17 minutes ago
@MelissaLMRogers @JasminLaine_ @TELUSsupport That's outrageous. Telus convinced me to switch from rogers by making my plan $30/month. Customer service has been awful.
TimeEnergy Traveller (@fixingmoneybtc) reported 18 minutes ago
@MelissaLMRogers @TELUSsupport You're paying for an expensive phone. I pay about $35 before discounts for an unlimited plan with Public mobile. It uses the name Telus network. Feel free to use my referral bonus. 7W08EK My specific plan isn't available now but anything more than about $35 and you're overpaying
H.E. Pennypacker (@pennypacker_h) reported 18 minutes ago
@stock_guy1 @TELUS Evergreen statement about customer service in any large Canadian company.
Debbie (@Cleosmahm) reported 18 minutes ago
@jcorriv35 @jodyvance @TELUS I had one show up in a tesla. Then he had to call someone to talk him through Everything! He ruined my wall outlet. After several hours I said Enough! Get out. There was a mess left in the two areas he worked at I’m still waiting for them to repair the damage