Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 10/31/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CurtTalksTV Curt Bennett (@CurtTalksTV) reported

    @macgyver_p I can't remember having trouble with any Telus brands. I can't remember hearing of any problems from friends either. I'm sure they're not perfect, but they've been great for everyone I know who's been a customer.

  • chasing_you chester (@chasing_you) reported

    @karanwa1ia @PrabSarkaria @rogerrai1 ..companies. It’s so annoying that the plan you buy from koodo is a telus n/w, Fido is Rogers etc, this is how they ensure cheaper cost? Sharing less resources from their main brand.if parent goes down it takes its subsidies with them.Doesn’t seem reasonable..2

  • SimsReaper YourAvgJord (@SimsReaper) reported

    @MarcLevesqueEco @VivianBercovici You are describing “service providers” but not the infrastructure networks. Telus/ Bell and Roger’s are the TWO different infrastructure network owners. Other providers can “rent” bandwidth and resell it, but do not own the infrastructure.

  • NorthernBoy1965 NorthernBoy (@NorthernBoy1965) reported

    @merry123459 Lets not get to smug about Rodgers. Same **** can happen at Telus and Bell.

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • ninny_0414 jennifer cadman (@ninny_0414) reported

    @TELUSsupport @TELUS So not true with Koodo I had no internet service on phone at all could not iMessage had to text, data was nil, and my family is all on Koodo and none of us had service so except calling in or out Telus is full of it

  • FidelisLobo Fidelis Lobo (@FidelisLobo) reported

    @accfanto Switched my land line to VOIP lately. Regretted the decision yesterday. But one family member has a Telus connection and the Car apparently uses Telus service. Which I used for quick browsing to see what is going on.

  • NapsAndSarcasm A Napping Stuckasaurus (@NapsAndSarcasm) reported

    @MK_Works @brittlestar Yesterday DID show the need to keep a basic land line. Had there been an emergency here, I'd have been a lucky one as my home internet is Telus and I could call out using that.

  • ekiledjian Edward Kiledjian (@ekiledjian) reported

    @iamkennethchan This is the second significant Rogers outage in 14 months. TELUS hasn’t experienced a similar outage in over a decade.

  • SpisakLoren Loren Spisak (@SpisakLoren) reported

    @jesserubinoff I never lost my internet because I go thew telus