Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 12/31/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Acoustic_Fun David Wei (@Acoustic_Fun) reported

    @TELUSsupport is Telus Pure Fiber down in North Vancouver? My connection is suddenly down. First 3 digits of postal code is V7L... Thanks

  • _shrimbegin 🏄‍♀️ (@_shrimbegin) reported

    @notseinfeld01 @TuraEmanuela it's really not. last time i used them they referred me to the physical clinic in victoria because the dr determined i needed to be examined. waited and heard nothing. 8 days later telus emails me saying "sorry our clinic is at capacity, can't help you. try another clinic" lol

  • Nexer_1 Nexer | Tired (@Nexer_1) reported

    @TELUS Your piktv system is garbage, when I was clearly under the max limit for devices, your idiot system couldn't even see that and I ended up missing a game. Your platform is so bad as it doesn't allow something I pay for to be on more than just 2 devices? You lost a customer.

  • Chipette1 E.V. Sales (@Chipette1) reported

    @TELUS northern alberta has ****** ****** telus service people's landlines are down your internet sucks. time to defund TELUS

  • g_duteaud Guillaume #ProtectTransKids Duteaud 🥑🔰 (@g_duteaud) reported

    So it’s only been a few weeks and my experience with @TELUS so far has been nothing but trouble. @TELUSsupport how come I’m unable to add a data top-up either through the app or website? And how do I get a human being to fix it without wasting half my day on the phone?

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @tamarataggart We all have a problem with Telus

  • MommyTreay S💦C👸🏽O💋R👅P😍I💅🏾O (@MommyTreay) reported

    This telus building is so damn big

  • kiaora24 bren (@kiaora24) reported

    It’s been almost a week when I switched to TELUS Pure Fibre .. nothing but problems.. TV freezes up. Box not working. Not impressed with Telus. No one has contacted me to solve this problem after they mentioned they will contact me.

  • HaydenBak3r YourNeighborhoodBaker (@HaydenBak3r) reported

    @TELUS @TELUSsupport Can you explain to me why you're showing us windmills on your commercials when they are horrible for the environment.

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.