Telus

Telus Outage Report in Sorrento, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 01/29/2026 21:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bdogginit Bernie (@bdogginit) reported

    @VancouverSun @TELUS How much of that is tax dollars?!!! Then Telus owns the fibre and dictates who can access the service. Meanwhile Indigenous communities are left behind having to apply for grants just to get low bandwidth connection. Embarrassing!!!!! Tell the whole story

  • bigbalker Balk (@bigbalker) reported

    @TELUS Service to all of Flagstaff county including Sedgewick and Hardisty has been reduced for TWO weeks now to one bar if you’re lucky. Businesses can’t even process transactions. Spending hundreds more on boosters now. Fix these issues or the phones are paperweights

  • KennyJmacco56 Jason Kenny (@KennyJmacco56) reported

    @TELUS absolute worst internet provider. You have lost a customer, I will make sure to tell everyone I know to switch providers.

  • Mizz_B Barb Currie (@Mizz_B) reported

    @TELUS Having problems with remote. Got a new one. It still is not working properly. The previous button and menu button still don’t work. Help!

  • mhoye mhoye (@mhoye) reported

    If Canadians are less credulous than anyone else about nonsense vaccine conspiracies it's because Bell, Telus and Rogers are all such crap companies that there's no way we're getting 5G anything for free.

  • Jamesmartindale James (@Jamesmartindale) reported

    Pigeon post is more reliable than trying to send texts on the @TELUS @TELUSsupport network! #NotDelivered #Toronto Why do I use them????

  • harrymsanders (((Harry Sanders))) הֶערשֶׁעל סאַנדערס (@harrymsanders) reported

    @toobadkittens @TELUS @TELUSsupport My sister once called her internet service provider to report that her service was down. He started out by telling her a website that she should look at.

  • abbydeveney ADev 🤞 (@abbydeveney) reported

    Total @TELUS @TELUSsupport fail as I try to buy a channel to watch #frenchopen2021 men's semis. And I get a spinning circle.

  • kmun ⛓ Kʀɪs ⛓ (@kmun) reported

    Talk about INSTANT regret moving our business away from Telus. Pals, the grass is not greener. Worst customer experience. @Bell should be ashamed, they sure wanted that 6 new device sale though… They messed everything up in the initial call then proceeded to blame it all on us.

  • MattM4n_ Matt.M4n (@MattM4n_) reported

    In that case @telus you have my business when my term is over!! Also @bell why do in store reps need to call customer service for problems…what a waste of time if I’m store reps don’t have access to anything. All I need is my final bill to prove to collections I owe $0