Telus Outage Report in Sorrento, British Columbia

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sorrento, British Columbia

The most recent Telus outage reports came from the following cities: Chase.

City	Problem Type	Report Time
Chase	Phone	28 days ago
Chase	Phone	28 days ago
Celista	Phone	9 months ago
Celista	Phone	9 months ago
Blind Bay	Internet	10 months ago
Blind Bay	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

• 
  Tyler J.R.Harper (@TylerJRHarper) reported 37 minutes ago from Chase, British Columbia

  I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FlungingPictures 🇨🇦 (@FlungingPicture) reported 3 minutes ago

  @TELUSsupport I'm in Burnaby BC.We had a power failure. @bchydro. Now the modem is not working Is Telus down around Brentwood?

• 
  Erin Dalzell (@emd) reported 6 minutes ago

  I’ve been a @telusmobility @TELUS customer for over 20 years, was just on hold for 15 mins to speak with someone in the loyalty group. 15 mins!? Great service for your loyal customers Telus.

• 
  Joseph Lin (@3rdjerseys) reported 9 minutes ago

  @TELUSsupport Are Telus services down in Coquitlam area? Just stopped about an hour and a half ago and their offices are closed. Can’t believe they don’t have after hours support.

• 
  Tegan (@tegan4618) reported 11 minutes ago

  @kowalat Yep starlink is GREAT but that's at the new house. My phone is Telus, we're way down from the Hwy, to far. Get like one or two bars, sometimes.

• 
  Garilyn Morris (@GarilynMMorris) reported 11 minutes ago

  Go to pay my @Telus bill this morning and informed I'll now be charged a Credit Card Processing fee. I sympathize with small bus and never complain... But Telus... You already charge too much for your service vs your competition... And I have shares so I know how your doing.

• 
  denpea (@denpea2) reported 12 minutes ago

  Is there an issue with the Telus Connect app. Not working in Burnaby BC since yesterday afternoon. Have restarted modem, reinstalled app. No success.

• 
  Margieville 🇨🇦 (@Margieville) reported 13 minutes ago

  @TELUSsupport Any suggestions (other than powering off and on for the 15th time) to get our Telus router working again, since our power went back on post outage?

• 
  Juan Herrera de la Fuente (@juanchomang) reported 17 minutes ago

  @TELUSsupport Telus PureFibre has been down since about 7:30pm PST

• 
  Louise (@Louise94289578) reported 19 minutes ago

  anyone else having telus outage..landline, internet, tv...telus has 2 hr wait on phone...

• 
  bnrealwithu (@bnrealwithu) reported 27 minutes ago

  @TELUSsupport @TELUS your Internet tech support is brutal. Two agents this morning, over two hours being put on hold for trouble shooting.. no resolution. The first suggested they’d call back.. instead texted to say they were stuck on another call. Suggestions? Send me a tech!