Telus outages and service status in Sorrento, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Sorrento, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 5, 9:00 AM EDT	0	0
May 5, 9:20 AM EDT	0	0
May 5, 9:40 AM EDT	0	0
May 5, 10:00 AM EDT	0	0
May 5, 10:20 AM EDT	0	0
May 5, 10:40 AM EDT	0	0
May 5, 11:00 AM EDT	0	0
May 5, 11:20 AM EDT	0	0
May 5, 11:40 AM EDT	0	0
May 5, 12:00 PM EDT	0	0
May 5, 12:20 PM EDT	0	0
May 5, 12:40 PM EDT	0	0
May 5, 1:00 PM EDT	0	0
May 5, 1:20 PM EDT	0	0
May 5, 1:40 PM EDT	0	0
May 5, 2:00 PM EDT	0	0
May 5, 2:20 PM EDT	0	0
May 5, 2:40 PM EDT	0	0
May 5, 3:00 PM EDT	0	0
May 5, 3:20 PM EDT	0	0
May 5, 3:40 PM EDT	0	0
May 5, 4:00 PM EDT	0	0
May 5, 4:20 PM EDT	0	0
May 5, 4:40 PM EDT	0	0
May 5, 5:00 PM EDT	0	0
May 5, 5:20 PM EDT	0	0
May 5, 5:40 PM EDT	0	0
May 5, 6:00 PM EDT	0	0
May 5, 6:20 PM EDT	0	0
May 5, 6:40 PM EDT	0	0
May 5, 7:00 PM EDT	0	0
May 5, 7:20 PM EDT	0	0
May 5, 7:40 PM EDT	0	0
May 5, 8:00 PM EDT	0	0
May 5, 8:20 PM EDT	0	0
May 5, 8:40 PM EDT	0	0
May 5, 9:00 PM EDT	0	0
May 5, 9:20 PM EDT	0	0
May 5, 9:40 PM EDT	0	0
May 5, 10:00 PM EDT	0	0
May 5, 10:20 PM EDT	0	0
May 5, 10:40 PM EDT	0	0
May 5, 11:00 PM EDT	0	0
May 5, 11:20 PM EDT	0	0
May 5, 11:40 PM EDT	0	0
May 6, 12:00 AM EDT	0	0
May 6, 12:20 AM EDT	0	0
May 6, 12:40 AM EDT	0	0
May 6, 1:00 AM EDT	0	0
May 6, 1:20 AM EDT	0	0
May 6, 1:40 AM EDT	0	0
May 6, 2:00 AM EDT	0	0
May 6, 2:20 AM EDT	0	0
May 6, 2:40 AM EDT	0	0
May 6, 3:00 AM EDT	0	0
May 6, 3:20 AM EDT	0	0
May 6, 3:40 AM EDT	0	0
May 6, 4:00 AM EDT	0	0
May 6, 4:20 AM EDT	0	0
May 6, 4:40 AM EDT	0	0
May 6, 5:00 AM EDT	0	0
May 6, 5:20 AM EDT	0	0
May 6, 5:40 AM EDT	0	0
May 6, 6:00 AM EDT	0	0
May 6, 6:20 AM EDT	0	0
May 6, 6:40 AM EDT	0	0
May 6, 7:00 AM EDT	0	0
May 6, 7:20 AM EDT	0	0
May 6, 7:40 AM EDT	0	0
May 6, 8:00 AM EDT	0	0
May 6, 8:20 AM EDT	0	0
May 6, 8:40 AM EDT	0	0
May 6, 9:00 AM EDT	0	0

May 6: Problems at Telus

Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sorrento, British Columbia

The most recent Telus outage reports came from the following cities: Chase.

City	Problem Type	Report Time
Chase	Phone	2 months ago
Chase	Phone	2 months ago

Community Discussion

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

Tyler J.R.Harper (@TylerJRHarper) reported 32 minutes ago from Chase, British Columbia
I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Zxcvbnm (@Ghf5wyh) reported 2 minutes ago
@globeandmail Telus is such a dog **** company, we need US competition. Canadian telecoms barely have any canadians working for them
Alex Zoltan (@AmazingZoltan) reported 6 minutes ago
@RightHereEh Telus ain't even close. Rogers is the runaway winner in customer abuse.
Jay Pee (@JayRaigh) reported 7 minutes ago
@nenshi When I was working on 5G towers the Filipino Temporary Foreign Workers were falling off of the Towers and dying. Rogers and Telus did not pay out compensation because they were sub contracted to the projects for 50 cents on the dollar. Also the Temporary workers brought down wages of Canadians. Is this the society we want? Cheap and disposable labor? Canada is not as good as the 1980s and 1990s and 2000s.
GD (@DonatoG44) reported 15 minutes ago
@TELUS your customer service sucks. I have been on hold for over 20 minutes waiting for an agent and your virtual system is just as bad
250Photo (@25OPhoto) reported 17 minutes ago
@AmazingZoltan Honestly they are all trash. I went from Rogers to Telus and both are equally bad. Is there any phone company that isn’t complete dog water in Canada
JT (@8jerry8jerry8) reported 18 minutes ago
@TELUS @TELUSsupport Day 2. 8 broken callbacks. My 15yo stranded in Miami due to @Koodo botched port. Billing errors. Wasted store trip on false promise. Jordan M., Management Escalations Team, didn't call back as promised. I need someone with authority to call me tonight. JT
TELUS Support (@TELUSsupport) reported 19 minutes ago
@milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.
cd frombc (@Cdfrombc69) reported 22 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Somebody called me about my past due account which I paid earlier in the day and then what I brought up that I'd like to cancel my account she said her thickest Indian accent oh I can't hear you sir and goodbye ******* ****
That Bright Light is Justice (@iambotyb) reported 25 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Cancel them and go elsewhere.
Aly Defrawy (@defrawidis) reported 25 minutes ago
Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness