Telus

Telus Outage Report in Sorrento, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 12/15/2025 12:30

December 15: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TO__IP TO__IP (@TO__IP) reported

    @TELUS for the love of god please stop using @UPS_Canada to ship your freight. They are absolutely horrible!

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @vancouverkelvin Hi Kelvin! That is a legitimate TELUS number but that's typically an inbound customer service number. Have you spoken to anyone calling you from that number?

  • 5bladez 🧎🏽 (@5bladez) reported

    lol omw back to telus to channel my inner maternity and turn that ho upside down cuz this phone came w screen damage

  • justolaking Ola King (@justolaking) reported

    @typeoneerror What network? I’m currently on Shaw and considering switching to Telus

  • aarondeep_bains Aaron Bains (@aarondeep_bains) reported

    Weeks wasted on the phone and in store when @TELUS / @TELUSsupport / @TELUSBusiness with zero solutions. Contract breached by Telus with zero recourse or help. Any solutions?

  • Casual_Chicken CasualChicken (@Casual_Chicken) reported

    @TELUS is calgary interent down?

  • rbambrick zip kendo own (@rbambrick) reported

    @MobileSyrup Well I can tell you the service on the east coast is the shits @telus storm no power can't even open a web page yeah great service.

  • KodyGarbutt Kody Garbutt (@KodyGarbutt) reported

    So… does anyone know of any decent internet providers that serve Tsawwassen? I can’t deal with the non-existent service @TELUS has been providing any longer.

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I have yet to get a technician here to fix our alarm system by @TELUS and @TELUSsupport They gave me a number to call and a case number. I called left a message as instructed and NOTHING ! They are USLESS ! Going on 3 months !!! Without our alarm ! #Useless

  • karrielynne22 Karrie Lynne (@karrielynne22) reported

    @BrianThornburn @TELUSsupport I’m with Rogers. I wonder if Telus just did some kind of updating so that more of their phones are able to receive the emergency alerts, and they just put out a test. Doesn’t make alit of sense though if they didn’t send out any messaging to let people know they were testing it.