Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 01/02/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jfmezei Jean-François Mezei (@jfmezei) reported

    The one advantage of the Bell-Telus wedding will be that it will require structural separation with the merged cellular network unable to sell retail and forced to only deal with real MVNOs. (not the fake ones that #CRTC has decided on)

  • NickyBeachLover nicky (@NickyBeachLover) reported

    Telus sent out snail mail on new Telus acct for ADT users. 9 digit acct # at my Fin Inst. did not work. Needs 10. After 2 hrs of tweets they had to provide a work around with an extra #. Very poor communication on changing acct #. Good luck.

  • askrickdotcom SumGuyOnline (@askrickdotcom) reported

    @Calgaryman1 @Shawhelp I just chatted in and they couldn’t help me cause they “migrated” to a new system even though my phone number and email is on the account they didn’t have my name on the account. Terrible service! Telus has a better line for the same price we are paying.

  • Jenksmy1985 Ron Fungus (@Jenksmy1985) reported

    @OfficeGuru247 @theJagmeetSingh @FreedomMobile I liked freedom when I was with them in edmonton. Should never have left. Figured bundling with Telus would be cheaper but they are such snakes !

  • Ravi_Selvarajan Ravi Selvarajan (@Ravi_Selvarajan) reported

    @TELUSsupport Telus Internet outage in Silverado community in South west Calgary. Please check and work on this outage

  • Dani_Loaraica dani lo (@Dani_Loaraica) reported

    @BCKenzee @TELUS @ShawInfo Shaw is the worst. Called and closed my services. They then screwed up, didn't do what was asked of them and they sent my account to collections for internet and phone services not cancelled. I found out called and said they'd have a mgr call still waiting 1yr+🙄

  • firststartrmh Heather, but way more fun this year! (@firststartrmh) reported

    @JohnFashionGuy @lesleyprimeau @TELUS Ahhh, it would seem Telus’ customer service standards are still in the toilet. And now they are involved (heavily) in our healthcare system. 😳

  • krosehawaii Kevin Rose (@krosehawaii) reported

    @pnwkate @TELUS That is a beauty of a shot. I have been with @ShawInfo since getting our first computer in 2003 and have never had any issues with the service.

  • EconoChemist EconoChemist™ (@EconoChemist) reported

    @Amangrewal1000 @goodkarma4344 Drop calls all last two weeks on Telus. You would think I live in rural lands I had to convert over to wifi calls, as it was getting really bad. No issue with my Rogers or Bell lines though, makes sense since Telus is really a western focused company that wants into the east

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.