Telus

Telus Outage Report in Sorrento, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sorrento, British Columbia 12/01/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

  • TylerJRHarper Tyler J.R.Harper (@TylerJRHarper) reported from Chase, British Columbia

    I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gpwakefield Glen Wakefield (@gpwakefield) reported

    @TELUSsupport I called with a problem with our ZTE I left the call with Erlyn (she tries hard to help) quite frustrated with full intention to migrate away from Telus after many many years and multiple devices. Upon connecting with manufacturer we learnt that the unit 1/2

  • Farzan738823678 Farzan (@Farzan738823678) reported

    @TELUSsupport @TELUS lots of customer complaining about $14.99 In App Purchase charges and can be consistently seen in many accounts of Koodo cx Note: I am a Sales Rep for Telus/Koodo

  • Angelit75332145 Angelita Angel-San (@Angelit75332145) reported

    With all the trouble Telus is causing me for my data and wifi, they better not charge me this month for the wifi, nor should the charge me now for data! I NEED MY WIFI!!! IT'S TOO SLOW!!! THEY NO LONGER DESERVE MY MONEY!!! I DIDN'T EVEN GET A CALL TODAY TO RESCHEDULE!!!

  • twang_this Audie **** Bang (@twang_this) reported

    @TELUS @TELUSsupport you guys are beyond ridiculous! You don't support small businesses! A digital marketing company and you expect us to wait until March 4th to hookup internet -- when we scheduled in advanced! Your shareholders should be made aware! #telus

  • ve7ncd Nick VE7NCD✌️ (@ve7ncd) reported

    @33dBm I’ll have to look into MOCN, but I know Rogers has started sharing agreements to roam on the Telus/Bell network in BC to fill some network holes. It’s apparently a hard hand-off (call gets dropped) when they switch on/off the roam.

  • montef Monte Freeman (@montef) reported

    @ShawnKing @TELUS @TELUSsupport Wow. That kind of willful stupid *has* to hurt.

  • manny7901 Joseph Kennedy (@manny7901) reported

    @Rogers I loved Rogers when I lived in Manitoba. Now in northern Ontario there is no Rogers service and my choices or crappy Bell or even worse Telus.

  • IonutzCanada Ionutz Canada (@IonutzCanada) reported

    @TELUSsupport internet outage in the New Westminster, BC area. I see a red FAIL light on my Nokia ONT box for Telus Fibre. #telusoutage

  • mauriciomartz18 mauricio martinez (@mauriciomartz18) reported

    @TELUS spent 4 hrs on-hold and whenever someone picked up the phone I got a ‘I need to transfer you’ and finally I got disconnected. Worst customer service. Do I need to contact @cbcnewsbc Public for your customer service team to fix the billing issue caused on your end?

  • SkyboxWriter SkyboxWriter (@SkyboxWriter) reported

    Well it’s not quite the miracle of miracles but despite the water damage completely turning it off the modem turned itself back on again half an hour ago and is actually fully functioning! (But definitely still “hosed” (ZING!) ergo probably dead soon anyway so Telus is replacing)