Telus outages and service status in Southport, Newfoundland and Labrador

Problems in the last 24 hours in Southport, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Southport, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nachiket (@Nachiketd1981) reported 5 minutes ago

  @TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.

• 
  Court (@Court_TheRock) reported 6 minutes ago

  @stevemcniven @blondehotcoffee Rogers service is unreliable and just terrible up north. Bell is no better. I don’t even think Telus does internet up north. Only reliable internet provider is Eastlink, however quite a few people have been making the switch to starlink since it’s cheaper than eastlink.

• 
  polarissucks (@ilikefastintern) reported 8 minutes ago

  @CKCapitalxx I know a big problem for ast/bell/telus in canada will be that everyone has a starlink mini for their car now that lives rurally. Already bought and less monthly than paying for a family of added sat service. It will hurt them a bit in the short term here.

• 
  Nancee Droo (@NanceeDroo) reported 10 minutes ago

  I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.

• 
  Canadian❤️ (@SoNaCanada) reported 10 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

• 
  Ray Gaur (@raygaurca) reported 11 minutes ago

  We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  ᴎiɿɘ (@erinh5995) reported 12 minutes ago

  People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.

• 
  James (@James099878) reported 14 minutes ago

  @globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.

• 
  YYZAV8R (@yyzav8r) reported 14 minutes ago

  @TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 14 minutes ago

  @TELUSsupport Hi, I don't what's the problem with Telus because the customer service is very terrible you can't even present your problem. I switched to another provider on the 24th of February cus of increasing monthly bills which I have tried to resolve but to no avail.