Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mandeep Singh Saini
(@mandeep_0172) reported
@RogersHelps Dont buy anything from them. This company is fraud. I ordered iphone 12 pro on boxing day and they have cancelled it without my permission. Now they say I have to pay extra money to order that again. Bullshit Moving to @TELUS again. They have a great customer service
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iJohn
(@JohnHanna62) reported
@TELUSsupport I transferred to Telus on a recommendation of a friend and I could never be more disappointed. I ordered a new phone and the whole process is very incompetent. I will definitely consider going back to my old network company, same shitty service but at least cheaper.
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Saurabh Suri
(@surim0n) reported
December 29th - 12PM EST. Call into TELUS. They answer. Thank god. Get transferred around a few times, each time describing my problem. Each department tells me to restart my phone and it will work. This does not work.
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Eileen Lesko
(@eileenlesko) reported
@UbakaOgbogu Shaw is horrible and they lie to you. At least Telus prefers not to.
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Saurabh Suri
(@surim0n) reported
@TELUSsupport A tale of how much care goes into TELUS' customer support. December 25 - Port my bell account into TELUS. SLA is promised at 1-2 hours. A few hours go by and my ported number shows up on MYTELUS but when I call/text my contacts, my new/temp number is displaying.
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Joshua Knaak
(@JoshuaKnaak) reported
@ana_myla @TELUSsupport Might have to check them out. I’m done with @telus and their terrible service.
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Anita Ericksen
(@anitakm) reported
Must often use hot spot, wifi often down. Two year contract, $68 a month for no service. Rep quote "you're getting the service (6 and under speed) its just not as good as you want it to be." No discounted rate? It's about time Telus @TELUS @TELUSsupport @telusmobility
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PandaPower
(@panda_pwr) reported
@Crackmacs I think it all goes back and forth. I switched to Shaw Fibre+150 from Telus in Aug as it worked out way cheaper. I’ve not had a single internet issue and no waiting for a tech. They just sent the box, I plugged it in and done. Fingers crossed for the future however
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Commissioner Miner
(@fanCRTCProfling) reported
@taxbuster88 @TELUS yeah I was looking through the telus thread, noticed some people discovering channels they never ordered & other services upgraded that they never asked for showing up on their bills. A page right out the the deceptive sales practices handbook.
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Jon
(@jonincalgary) reported
@Crackmacs We have Shaw, for the last 20 years. I never notice issues but my son catches moments when **** don't work while online gaming. We just got telus fibre in the community, maybe next time my renewal comes up.