Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (23%)
-
Wi-fi (12%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
TkWake Trading
(@Tkwake_Trading) reported
@HopeStill17 Yes. And Telus phone service has been sketchy at best. It seems too easy to shut us down.
-
Cai
(@KilllaCai) reported
Anybody else on Telus network down?!
-
JustBankz
(@Mr_G_Bankz) reported
Tbh I could care less about my personal phone not being able to receive calls for a bit but my work phone… 😠. @TELUS fix up
-
Wayzy
(@ItsWayzy) reported
Bruh wtf going on with everything going down/getting hacked lately...Facebook,Instagram,Whatsapp,snapchat,twitch and now Telus data **** whatever is down...All within a few days
-
Robbi
(@northskyspirit) reported
Telus down.
-
ED KINDLEMAN
(@CABLEGUY1199) reported
@elks @TELUS Crap I'm next out the door!!
-
TkWake Trading
(@Tkwake_Trading) reported
@Doseofabdul @TELUSsupport Telus has terrible service anymore. It used to be fantastic.
-
kass
(@kass_franceska) reported
first it was instagram, now telus and koodo are having service disruptions in ontario and quebec.. mercury retrograde is really screwing everything up huh?
-
kristylynn 👑🐝
(@thatgirlxo) reported
@HadwinHapp @JLK8277 I should've been more clear. Yes. You can call 911 w/ "no service" aka active line. Telus is having issues w/ reception = phone says no network & won't call 911.
-
Mel💋
(@baddiexmel) reported
@TELUS @TELUSHealth @NiagaraReach Somethings wrong with your services I have 2 separate account with you guys and I keep saying no services every 5 to 10 minutes and a lot of other people who have Telus are having the same issue