Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Starkey
(@RLStar2) reported
@TELUSsupport Someone keeps calling my phone with a number that comes up saying TELUS, and they have my name but then they hang up on me. It's happened 4 times in the last week. What gives?
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turkeyboyphoto
(@turkeyboyphoto) reported
@taramacmusic @TELUS I used to be a loyal customer to AT&T. They did away with their “unlimited data” plan for about a year or two, and then they brought it back. Their so-called unlimited data plan now has limitations. Evidently, they have their own definition of “unlimited”. I switched.
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Kamran
(@calamitykamran) reported
@TELUS has the worst customer service, easily
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Ryuu || 龍
(@ryuukaiser45) reported
Wtf is wrong with my internet telus
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Christopher Barnard
(@cbarnard82) reported
@telus no matter where I am in the ever-expanding Greater Edmonton Area, your service is terrible. If there’s a monopoly, then provide undeniable coverage to Canadians so that we feel value in our plans. #yeg #albertaiscalling #telus
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Taylor
(@Rubberduckys96) reported
@TELUS my service is terrible all the time. I live in town, I can barely get service at my house.
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MLesniak_MTL1
(@MlesniakM) reported
Hey @TELUS @TELUSsupport @ADT Having an issue with your alarm. Spent 5 hours on the phone trying to get a service repair person to deal with it, 5 people have hung up on them, and this last person has us on for 45 minutes, telling us to buy a battery ourselves. SEND HELP
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brainbah
(@brainbah1) reported
@paigesellis I fired telus because they wanted me to pay their share of credit card transaction fees, so they cut my service early lol. Proving I made the correct choice in firing them
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Brian Boyle Quon
(@604BBQ) reported
@telus Why does nobody ever answer the support line or your Twitter support? Trying to get through for multiple days now and still no help! 😒 #customerservice @TELUSsupport
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StevenX
(@StevenX_DFA) reported
@rwesthead @CalCameron09 lmao how bad do you have to mess up for Telus to be like "we'll fund private medicare and gouge poor people for sport, but you guys are taking it too far"