Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (12%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
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| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shane
(@BShane555) reported
@SoniaFurstenau Patient centric health charts, including dental & vision. Canada Health Infoway has moved so slow & by design opened the door for more corporate control of our Personal Health Information. ‘free’ Telus prescription app to fill PrescribeIT void will have to make money somehow.
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Michael500ca 🇨🇦
(@Michael500ca) reported
@telus @Michael500ca When are you going to fix this? I am not going to wait 3 hrs to talk to someone with broken english to fix something you messed up. #telussucks Can't access my email 3 years on.
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Michael500ca 🇨🇦
(@Michael500ca) reported
@telus I've had no access to this for 3 years! You wanna fix that?
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C
(@Elliot_43) reported
@Topophilo @SoniaFurstenau @bcndp Crap, just switched to telus cell phone.
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TT
(@ttedros68) reported
@TELUSsupport Hey Telus, could you please tell me why I cannot make long distance call to Eritrea? I was informed by customer service it is on the blocked list by Telus, but no explanation provided.
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Sher
(@SheriHill) reported
@TELUSsupport just got a phone call from Telus & the woman had no clue. She kept talking about my Kudo acct when we’ve been with Telus for almost 25 yrs (before it was even Telus) unbelievable. What terrible customer service. 0 acknowledgment for my loyalty. Best look for better
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Dude I’m your mom
(@DudeImYourMom) reported
4 scam calls since 7 am ( it’s 850) 14 this weekend. This is a carrier problem and shouldn’t be a customer problem . @TELUS @TELUSsupport
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amey
(@ameybhalerao88) reported
@TELUSsupport @TELUS I am frustrated with your terrible service, deceit & lies.I am charged north of $1100 for the service that you guys canceled. My plan of tv+internet+security cost me $130 and now I am charged $165 for just tv+internet. is this a service agreement?
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cookingwithshaina 👩🏽🍳
(@cookingwshaina) reported
I like to tweet or read tweets between my sets but nope not with Telus I am in a different city but still no network lol I can’t ******* believe I pay money to these crooks still
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Yvetty
(@yvettyyang) reported
@TELUS When is you customer service hours? I thought I was 24/7….. I tried couple times for couple days! No body answers!