Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kyra Andersen
(@KyraTatyana) reported
My husbands cell with Telus doesn’t work at our home.spoke with cust service their reply we should keep paying $90/mth for service that doesn’t work and he works from home.They won’t do anything, didn’t try to keep us as customers. So disappointing, how is this ok? @TELUSsupport
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Giantconch
(@stackshun) reported
**** Telus. Seriously, the year is 2021. The amount of streaming services availablde and you asshats are not upgading everyone who uses your internet to unlimited data?
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Andréa Coutu, MBA (she/her)
(@andrea_coutu) reported
@awsamuel @TELUS @TELUSsupport No, but they can do a one-time emergency tracking on a phone location for a minor under your account, I remember reading one, maybe through the Classic account app.
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Treasure Mart Ltd.
(@treasuremart) reported
@TELUS @TELUSBusiness fibre internet outage in #RichmondBC
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Chris Jordan
(@chris_jordan213) reported
@CHEK_News Honest question - what’s the point of this article? They explain that the issues are from upgrades to a tower that will improve things for everyone. So the problem and solution are already laid out. The article just serves to make Telus look bad I guess? Why tho?
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Ess Dee
(@essdee22) reported
Any internet outage by @telus in #Surrey location near 132st and 84th ave @TELUSsupport ???
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June Krisko
(@junekrisko) reported
@LokiHighlock I was trying to Google it and I guess I didn't search correctly. So I just thought I'll check later. My internet is still super slow. I did a speed test for the Telus rep. It was 200 Kbps. He asks if there's an "m" in there...yah I wish. Lol
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Yura Ka
(@z70433) reported
@TELUSHealth Lol, never seen Telus ads before. 10 min ago I went on Telus website, in like a year, and BAM! Telus ad. Tracking much??
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miguel l. michaud
(@migzmichaud) reported
Absolutely terrible service! I have no telus for four days they say earliest would be Sunday! You've got to be kidding me now I sit home watch the walls dry #telusalberta
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Jon Lamont
(@Jon_Lamont) reported
@macfisto1991 @MobileSyrup No problem! Rogers, Bell and Telus all offer those types of plans, which is nice, but they're fairly pricey. Unless you need the big data cap, no overages or 5G, I'd stick with one of the flanker brands since they're a bit cheaper