Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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emily
(@trink3tdish) reported
telus is playing some bops while i’m on hold i hope they never come back
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Raxus
(@theoneraxus) reported
@TELUSsupport Good day. I'm a koodo subscriber and recently got a Telus account with the intention of transferring my number to Telus, I'm encountering an error. It says number not eligible to be ported in your province. The agents I talked to said this wouldn't be a problem.
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san junipero
(@svnjunipero_) reported
ugh i have to call stupid telus but i do wannaaaaaaaaa ughghgh
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ziggy stardust
(@taxbuster88) reported
@fanCRTCProfling @jusTech_ca Tried again on Telus Fibre from PC this time...no issue on any browser.
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wani
(@animaniacs) reported
@NISHIKlNO **** if i know LMAO i preordered on the 2nd day and telus is still giving me the runaround on when it’s gonna ship. i got the max 256gb silver :’)
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Jordy Nguany
(@McBIack2345) reported
Telus are some ***** ******, they’ve put me on hold 3 times for 50 minutes. **** them, their mom, their grandma, their daughters, their sons, fathers, aunts, 2nd family, in laws, and everyone associated with em. Ima throw wet toilet paper on every ceiling in that place.
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Low Profile
(@LowProf64135955) reported
Hey #Sportsnet and #Telus, there are 8760 broadcast hours per year available on each of your channels. So do you think you even provided 10 hours on either #NHL blackout channel in my territory? What a waste of time and space.
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Basement Banter
(@spicer43) reported
Telus mobility is scamming us, legit data transfer rates @ 12 mbps..pathetic & unacceptable. definitely paying for for better service then I'm receiving #telusmobility
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Troy Spreeuw
(@troy_spreeuw) reported
@TELUS I’ve had 6 fake robo calls today! That’s just today. You and your fellow communications giants are doing a piss poor job of fixing this issue. You CAN fix it! Do it before the public demands more regulation, or would you prefer that?
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Fully Vaxxed!!
(@bigrigorama) reported
Sooooo I want to get rid of shaw cable… no better luck with telus. What are my realistic options? Please help.