Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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kendryan
(@STaTiiCzGrizzly) reported
@TELUS has the worst internet on earth
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Stanley Q Woodvine
(@sqwabb) reported
@vanalogueYVR Facade is lovely. Inside is tatty & units are tiny, cramped affairs! And the building is a difficult candidate for highspeed fibre optic, unless Telus can run the cables up through the old floor-to-floor garbage chutes.
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s
(@shayrae_bae) reported
Very disappointed in the customer service from @Shawhelp I have never had issues with cancelling services form Sasktel or Telus. Will definitely not be a returning customer
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Tam.i.am 🧶🧸🇨🇦
(@kimmerly_tamara) reported
@TELUS I am really getting sick and tired of not getting any service out of my phone. It keeps dropping calls and I'm ready to go to another company because this is BS .
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R J Pate
(@RJPate3) reported
I’ve spent 2 hours + on the phone with @TELUS @TELUSsupport being told that my internet connection cutting out wasn’t the issue . Thank you Telus for wasting my time. I will be canceling
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Debra
(@stsvrd) reported
@TELUSsupport Not sure what is going on in Edmonton Overlanders area lately started with Power Outages with Epcor 2 days in a row and Now with Telus. No Internet, No TV, No Home Phone! What if you need to call for emergency help.
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Angela Anderson
(@i_am_ange_) reported
So I’m on the phone/on hold with @telus for 2 hours, transferred to 3 different departments to have the CALL FAIL while getting some dumb response. @TELUSsupport
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TELUS News
(@TELUSNews) reported
A blended churn rate of 0.81% puts @TELUS’ Q2 results at the top of the industry, demonstrating that a commitment to a world-leading network and peerless customer service produces customer loyalty. #TELUSresults
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Sandhs
(@CulturedMan5) reported
@ironmouse No problem, but I’m just going to use this as an excuse to say **** TELUS AND **** SHAW.
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Usha
(@MathStudio_Usha) reported
Do not be stupid like me and stay with @TELUS @TELUSsupport for 14 years out of some. Misguided sense of customer loyalty. They don't care and they definitely proved that today. Also the Telus store @ShopSTC avoid it unless you to be spoken to passive aggressively.