Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@goldenmulletman) reported
@KellyKEditing No service here either, Telus, right in the city.... I can see a tower from where I'm sitting.
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Dix 🍁
(@dixongenuous) reported
@akurjata I'm with Virgin (Bell network, I believe.) I've got no cellular, but Telus home wifi seems to be holding up.
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Jessica Simpson❤️
(@trustednerd) reported
UGH! Bell and TELUS are down. During the worst weather ever. Nice! :(
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Mel
(@bubbaray90) reported
@tired_elle @akurjata just posted about this. I'm with Telus (mobility/landline/internet) and holding steady in Surrey right now. I hope you get your service back quickly!
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Paige Brewer
(@Donnamovi) reported
@TELUS there is yet another outage in my postal code. It's lasted since the late morning (no signs of improvement), and we just had one less than 2 weeks ago!! This is unacceptable, unless perhaps you are going to reduce my bill to reflect the outages...
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Les Landry
(@LandryLes) reported
@bond_0215 @TELUS @TELUSsupport That's the problem... it's a race to the bottom... And it's been a marathon...
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K.
(@kailnotkait) reported
@feezandfriends Yep - having issues with Telus in North Van.
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The Sheriff - CNFTs
(@TheSheriffCNFT) reported
@Jim46917298 @877PSBYTE6 Telus here, I'm not down haha. But the river 100m from my house my flood soon 🤷
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Clyde Do Something 🔴
(@ClydeDoSomethin) reported
@EdwinChung1 @TELUS @Bell Everyone I know on Telus has service. Bell is out.
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Clyde Do Something 🔴
(@ClydeDoSomethin) reported
Nothing's got me closer to switching to @Telus than today's @Bell outages. why can't we get your service by piggiebacking off their competitors' infrastructure?