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Telus outages and service status in Kitchener, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Aug 5, 5:20 PM EDT.
  • 100% Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kitchener, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, and Kitchener.

CityProblem TypeReport Time
Cambridge Phone 6 days ago
Kitchener Phone 2 months ago
Cambridge Total Blackout 3 months ago
Kitchener Phone 3 months ago
Cambridge Internet 5 months ago

Nearby cities with recent reports

Cambridge

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • ryanleys2
    Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • Shanny684
    Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • qmanT
    Armando Asuncion (@qmanT) reported

    @Richard_sfu @TELUSsupport I always use social media to vent my frustration because of the lousy support you get from customer service. This is Telus man! Nothing good to say.

  • Borgan101
    Borgan (@Borgan101) reported

    @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

  • pinkiepie111
    pinkiepie (@pinkiepie111) reported

    @Ayan604 @TELUS @TELUSsupport Damn! Makes me wish I didn’t decline the call I got from them yesterday lol

  • Bicepmonkey
    📈📉💸 (@Bicepmonkey) reported

    I follow dividend kings and champions very closely. Today, Telus $TU just cut its dividend by 55%. That move ends a 22-year streak of yearly increases at the second-largest telecom firm in Canada. Shares were down as much as 14% as soon as the news came out. The red flags sat out in the open for some time. The firm carried a weak dividend score of 6.8. Its payout ratio sat at a wild 278%. The yield hit 11%, and anything over 6% already looks risky. Debt forced the issue. Management needed cash, and the dividend was the fastest place to grab it. The company is listed in my International Dividend Champions report. The next update of that list will show the change.

  • iceybluesea
    ama7 (@iceybluesea) reported

    @TELUS you suck!! especially Telus smarthome I can't login and can't speak to a human..

  • Southpontiac
    Redbeard (@Southpontiac) reported

    @soro77 @Rogers @TELUS Lol Telus is no better just left them for Rogers because their service was so terrible.

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

  • SCommandante
    sub_commandante (@SCommandante) reported

    @business I will never use Telus again .

  • habby44
    LET GO Habs (@habby44) reported

    Man @TELUS sucks for cable or internet trying to get answers on why your bill jumped $50 for no changes. They are like the friend you lent a $100 and can’t get a hold of!!!!

  • TheHAMCORE
    Mat | HAMCORE (@TheHAMCORE) reported

    @iPixelGalaxy @TELUS Had some issues with ROGERS myself and I decided to just get a eero gateway and additional pod. If I had the money I would get the Ubiquiti Cloud Gateway and a couple PoE pods. If you have a separate modem or can put the current one in bridge mode, I suggest making your own net