Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John Moxin
(@jwmox) reported
@pfbvan Damn you. That is almost exactly the joke I was about to make. I suspect about eleventy billion other @telus customers would as well.
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Melissa Mbarki
(@MelissaMbarki) reported
@Quea_Ali @RyanGrieveAB I switched my home services from Shaw to Telus because their service was overpriced and intermittent. I switched cell services from Rogers to Telus because their services aren't great in rural areas. I actually had no service when I visited family in SK.
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🇨🇦 Barb aka Kelownagurl 😷🌱
(@kelownagurl) reported
@TELUSsupport I'm a Telus Mobility customer and want to change plans when I buy a new phone (BYOD). If I call support, can they give me info about Koodo and Public plans as well or do I have to call each one separately?
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Kevin Klerk
(@KevinKlerk246) reported
@TELUSsupport The second time we just dealt with a Telus support member. Both times we were the victims of poor connectivity based on oxidized copper. Instead of getting our full amount if bandwidth we were getting half.
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Jenn
(@crazzychik) reported
Never have I had this much trouble getting through to #telus what is going in? Only time I have to get through because of my work schedual and sit on hold for going on 3hrs #notimpressed
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Deborah Waldron
(@studio419) reported
Providing you're a Roger's customer ! What about Telus ?
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t.janelle
(@taraisdead) reported
Telus should really work on hiring more people because I’ve never spent under an hour on the phone waiting for a response lol.
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Ted Barris
(@tedbarris) reported
.@ebessner @loughtred @sportsnag They think we have short memories, that we forgot about the layoffs, promises of more service, lower prices. The Big Four telecoms, Rogers, Shaw, Bell & Telus, about to become three, remind Barris Beat of another merger we stopped just in time.
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lex
(@AlexisHannen) reported
@TELUS u are so dusty, ur internet goes down every 2 minutes & u still have the AUDACITY to charge so much money for internet that doesnt even ******* work. Pull ur head out of ur smelly *** & fix your **** before somebody puts a bounty on ur big *** ****** head *****
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Alexis Sedanne
(@RaveEdition) reported
I swear to **** telus if my phone doesnt go out for shipping today i will have a fit every other time i order a phone from yall it starts shipping the next day and now its been almost a week it better not sit in a warehouse for 6 days like last time too