Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
The Cronk
(@cronksciswag) reported
@JasonPYYC @youseepeeYYC This is true. I think Crown corporations help to provide essential service. I sometimes imagine when AGT turned to Telus that we would have billions of extra tax dollars by providing people with phone, cable, and internet. Prices may be lower but could still subsidize programs.
-
Pranav maniar
(@Pracm) reported
Such a bad customer service @TELUS @TELUSsupport my internet was supposed to be up from 1st march, its 4th march and its still not activated. When I called customer service they gave me time frame for it to be up after their closing time. horrible experience.
-
Onion Coward
(@FabricThief) reported
Thinking about that time last week that Telus called me for the second time in a month to ask me if I was enjoying my service and when I said no, it cuts out constantly and it's too expensive, they said "okay I'll take a note of that" and then ended the call
-
Mike Vancouver
(@MikeVancouver2) reported
@newbyjr @DonTaylor5 @KarmSumal It's not just the Amateur Hour staff, even the commercials are worse--Questrade, Telus and others pulled straight from TV using a kid level recording device and put on their horrendous quality AM 650 signal. 17 workdays of this crud is too much for me.
-
Paul Phillips
(@paulvex) reported
@TELUSsupport @TELUS tried three times to connect with someone via phone to port over my device and number, each time I’ve been on hold for 30 plus mins, then hung up on?! Can someone plz help me
-
LifestyleDigs
(@TheLifestyleDig) reported
It is SOOOO frustrating PVR @TELUS Optik TV. It's the SHITS! Constant freezing, stuttering, jumping ahead. You can't watch more than a minute without this happening. Hard to keep track of show. DO NOT sign up for Telus ****** service!
-
Commissioner Miner
(@fanCRTCProfling) reported
Guess i'll stop pasting #Telus Sim Swaps. There are just too many of them to keep up with. #CRTC People should avoid telus. It's pretty bad.
-
Rachael
(@sqswift) reported
why do i still pay for telus piktv when it literally never works, the world will never know
-
Potty Mouth Dave
(@NotJustDave) reported
@CamWesthead Also where our health data goes. Telus is already all up in that ****.
-
LifestyleDigs
(@TheLifestyleDig) reported
2 minutes left in my show & @TELUS is AGAIN telling me that I must have jumped up and disconnected my digital box. **** Telus! Are there any class action lawsuits happening against this clown company?