Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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po
(@thefirstpo) reported
im not even with bell im with telus wtf
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Anh Nguyen, CMP
(@atnguyen) reported
@KatieKern @TELUS Thanks! 🙏 We've just determined that finalizing our divorce agreement was easier than dealing with @TELUS to separate our phone numbers. 70 minutes in, 4th customer service rep.
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Shaun
(@deathhawk2) reported
@MNKRmedia @WhatImActually1 @Rogers I am not sure if you are saying telus is down just as much. I find at least in my area even when it was on copper that telus was rarely down
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Delbert JR Williams
(@DelbertJRW) reported
S/O to @TELUS for sending me to a customer service line that rang and doesn't pick up.
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Ian the Nator
(@IanatorX) reported
My phone seems ****** right now. Music won't play, images won't delete, apps like Ibispaint, vidoe and Discord crash. a Notif saying "My Telus has stopped working" frequently pops up. What ********, man
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TELUS Support
(@TELUSsupport) reported
@CoryCVC The issue is with Samsung, not TELUS. Reports have advised that updating your Android System WebView and Google Chrome application via the Google Play Store will resolve this issue.
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Randys Rumours
(@55Gators) reported
@DoubleD70 I was telus for 15 yrs. Switched to koodo and dropped almost 50 off my bill. They didnt want to negotiate on plans. Said **** it see yah
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YYC
(@FlyYYC) reported
@Leaky0ne @TELUS Hi Ross-we just checked with IT and there are currently no issues that they are aware of. Can you let us know what you are having trouble with? Thanks.
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Cory
(@CoryCVC) reported
from
Edmonton, Alberta
Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
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Sense
(@muskyeet) reported
So @TELUS would still charge you a cancellation fee if they can’t deliver the service as per contract to a new address I’m moving to. Also, @TELUSsupport is supportive of me selling my kidney to pay them the cancellation fee. This is what Canada has become.