Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (22%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tony mcnamara
(@Tony89166) reported
@ telus@ fiber optic well proud to say I have spent another 2 hours of my life trying to talk with someone at TELUS to fix my service that they messed up. Sad to say TELUS has no clue.
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Tony mcnamara
(@Tony89166) reported
@TELUS if tTelus contacts you to convert to fiber think carefully before you agree. I have been without email for 3 days now and they are doing nothing to fix it. I spend hours on the phone with no solutions.
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stewart karlstrom
(@stew_karlstrom) reported
@topshelfmofo3 They all charge monthly monitoring fees, Telus seems pretty cheap now actually, they took over ambush security and that’s why they offer this now, I have been with Vivian forever, no issues but I think I still pay around 60 monthly
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David Nguyen (Competition Act - Antitrust)
(@DavidAntitrust) reported
full time since early December 2020. Twitter and net-search fucts keep pushing me. **** Microsoft and Telus, dropbox etc. Switching to Apple/Blackberry, Deutsch Mobile, when I get the chance. After finish putting away as many turkeys as I can in jail. Then have promises to keep.
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chillvia plath
(@Outroupistache1) reported
Not me getting months of arbitrary charges for imaginary services mainsplained to me like I’m completely inept. Telus, your company has a serious communication problem. Seeing as communication is kinda your industry.. you should maybe fix that
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BAD MAN
(@soberdoppa) reported
@TELUSsupport Hi team, I have received an invoice from Telus with an extra charge of $36. Tried addressing it with your contact center but with little or no support, I am reaching out to you for a solution. I urge to look at this closely before I escalate any further.
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thanh thanh
(@_thxnh) reported
@jijianella @michellen_huynh @TELUSsupport SHUTT im out here saying im gonna switch to telus bc shaw sucks LOOL my wifi cuts randomly almost everyday i hate it
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pmunny
(@pmunny100) reported
Want to voice my complaint about how difficult it is to unlock a phone with @Rogers. I have a phone given to me by a Rogers customer, I have their account number, but you still won't carrier unlock for me. It's anti-consumer policy. Bell and Telus make it no hassle. Be better.
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lex✨
(@lexiellazic) reported
@michaelnewman_ @Bell @TELUS is just as bad. i do not recommend.
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Jordan
(@steigercaseih) reported
@Shawhelp @adifood1234 Is shaw able to provide service in Northwestern Alberta on a rural property? Near Peace River? It is a town of 6000 people and has had fibre optic internet for about 3 years now. But for some reason just 5 minutes out of town Telus has a huge dead zone for cellular service.