Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ViperTwoSix
(@vipertwosix) reported
@staceyy_j @TELUSsupport I've come to the conclusion that everyone's phone/internet/whatever provider is just the worst, so much worse than the other guy... which is what the other person says about their provider. I had nothing but misery with Shaw, but love Telus.
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♡kelly♡ ☃️
(@kellythe1st) reported
@IRPlawyer @TELUS Blocking me won't help. I have 3 accounts.
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Michael McKenzie
(@michaelmckenz) reported
@TELUS #verydisappointed- I’ve been a #Telus Customer for over 15 years and you own my digital footprint. I’ve got the monthly bills to prove it. You allowed an unauthorized signing authority to change my plan and now you are making it my problem. Seriously?
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Heidi Archer
(@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility fix your equipment NOW. Invest in remote communities’ connectivity. Wtf is my $85/mo paying for if not services?
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Janis Zroback - Victoria
(@JanisZroback) reported
Big corporations took money from the Canada Emergency Wage Subsidy - money that came from the taxpayers. Suncor, Telus, Bell Canada all took from this public tax pool, but have not disclosed how much. The people have a right to know how badly they're getting screwed #makethempay
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Suhan
(@suhanxli) reported
@TELUSsupport @TELUS got billed for dialing my voicemail without a roaming pkg, only to find messages were scams/phishing. CSR agent arguing that “I used my phone while roaming”. What a dumb and counterintuitive customer experience
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It's not a conspiracy theory if it's true
(@bk1022) reported
@TELUS Canada is a garbage communist country. No thanks.
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Lisa Cameron
(@_LisaCameron) reported
@WumpySpeaks @fernhilldammit what do you call it when BC Tel is taken over by private interests (Telus) after decades of infrastructure support by BC taxpayers?
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🇨🇦SueKords🇨🇦💎
(@Suekordy) reported
Wished we had more competitors in media home services than @TELUS! They have worse customer service er and they gouge customers at every turn! They harass customers too! This rings true for all the cell companies too. If there was more competition, the prices wud drop! 😡
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ByerleyR
(@1packerray) reported
@MarkSweeney @IRPlawyer @TELUS They called my 82yo mum. She thought she had to let them in cuz they told her the area is being upgraded. They were trying to take advantage of a senior citizen. It wasn’t until she told me that I called them and canceled it. How horrible they are. I’ll never use them EVER