Telus outages and service status in Kitchener, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 2 months ago |
|
New Hamburg
|
Phone | 3 months ago |
|
Kitchener
|
Internet | 3 months ago |
|
Cambridge
|
Phone | 3 months ago |
Community Discussion
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Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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Ryan Leys (@ryanleys2) reported from Cambridge, Ontario@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, OntarioShoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris (@JStanley81) reported from Kitchener, OntarioI take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Scott Shannon (@Shanny684) reported from North Dumfries, Ontario@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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NPQ 🇨🇦 (@npenz76) reported@telus you really need to either hire better door to door salesman or just stop the practice all together. They are rude, misogynist, refuse to listen and don’t under the words “not interested” and “no”. You’re a massive company, find a less intrusive way to get new customers.
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Roo (@RedRoo81) reported@MeghanEMurphy You're right. If parents cancelled their internet providers, many kids would have amazing turnarounds. I wonder why so many parents promise to make sacrifices but that never included cancelling Telus.
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Justasnowmexican (@Justasnowmexic1) reported@LukaszukAB So you’ve never heard of a phone book? That was a magical document that contained your name AND your address and you could just walk into Telus and grab one. For free. Crazy.
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Brules (@Bellrules) reported@albertaseparate The NDP didn’t share it with anyone that wasn’t supposed to have it. The unions don’t have it. Never have. Now you’re lying about this. Telus and Rogers don’t have our voter information. You separatists just have to keep lying to believe your narrative. The world has caught on.
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250Photo (@25OPhoto) reported@AmazingZoltan Honestly they are all trash. I went from Rogers to Telus and both are equally bad. Is there any phone company that isn’t complete dog water in Canada
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Mr.G (@IHG9931) reported@ProvoGal01 @TELUS @TELUSsupport Because pakis will work for almost anything, never complain about time off and enjoy scamming people
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John Bifolchi ⓣ (@MrJohnBifolchi) reported@globeandmail Honestly Telus sales rep gave me so much incorrect information. They use people outside of Canada and English is a problem.
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I Want To Talk Now (@iwanttotalk_now) reported@Carpaige178176 @Kittie40Girl Bell has issues because a lot of their customers are French and QC freaks the hell out about the stuff. Telus? They've had entire call centres in the Philippines for at least a decade. I know, because my bosses would talk about them and we'd communicate with the offshore agents all the time. The women would joke because the offshore agents would fairly often hit on them and try to find ways into Canada lol.
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Lloyd Carr (@Fastcarr) reportedThere must be a way to sue @telus for the piss poor stream vs advertised. What a ******* joke.
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Woods Deep (@WoodsDeepMusic) reported@ProvoGal01 @TELUS @TELUSsupport Just hang up. It will catch on