Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MJW0220) reported
@CP24 As a Telus customer I feel Rogers should apply a 30% discount to all customers
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Xynskar
(@xynskar) reported
@Rogers a entire day of no service from One of Canada’s top 3 biggest telecommunication company that’s total bullshit, Telus and bell haven’t had this type of bullshit problem... worst company ever
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lyss 🖤
(@alyssaalyssa__) reported
@MsCaschera THIS. I had to leave them for a couple years since I worked for Bell and wanted to take advantage of a cheaper plan but it was the worst decision ever. I’m now back with Telus and happier than evaaa ✨
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IV of IV
(@IVofIV1) reported
@AboutRogers @Rogers It wasn’t just yesterday the service is ok at best. This past week in general has been the worst. Worst move we made switching from Telus last year.. if it wasn’t for the phone deal we would nt have.
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lonelyyyboi
(@lonelyyyboi) reported
When you take in Rogers owns Fido and chatr, Telus owns Koodo, and Bell owns Virgin, and Freedom was purchased by Shaw. It’s crazy cause we all think we have a bunch of variety but if one of the big three go down a bunch of people are affected
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Stephen James Brockhurst
(@sjbrockhurst65) reported
@AboutRogers Your 'mistake' has caused me to Question the Value of having Cell Phone Service altogether. I'll continue to Advertise for Telus until I'm compensated for this utter lack of Technological know-how from you @ Rogers.
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🇨🇦🇨🇦Fly Fisher🇨🇦🇨🇦🏴
(@fishingnutz) reported
@Money777Too Get Telus. Never had an issue
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Leon 🔪👌❤️💯
(@EolionArt) reported
@lunwil Yikes, yeah... first for Covid is TELUS? Yeah, no. They’ve been threatening their workers to go back to the office at a moments notice for months and told them if they didn’t like it to find other jobs. TELUS is a horrible company and doesn’t care about their workers.
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Manpreet Dhaliwal
(@6bc501e5a5a549e) reported
@RogersHelps I don’t need any compensation but I am using 4 lines it spoiled my day as I am on 45 gb plan only for my work it was first day for work after a weekend I had to buy another connection from telus to do my work today as there was no option but this is ridiculous I will never buy..
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Sam_Samsparkin
(@Sam_Samsparkin) reported
@CharlotteAsks How easy is it for Canadians if they opt for Mobile Number Portability(MNP) to other vendors like Telus or Bell owing to poor service from Rogers? Cost implications?