Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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He Who Trolls The Trolls
(@WhoTrollsTrolls) reported
@TELUSsupport There's been a rise in bullshit being a telus customer.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸
(@olyfilmgirl) reported
So, how long am I supposed to wait for the Telus doc to call me? Been checked in since 11:30, appt was 11:40, and crickets. This doesn't help my heart rate, which just jumped from 71 to 105. #telushealth
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Harminder Ubhi
(@UbhiHarminder) reported
@TELUSsupport I have unsolved issue. I was offered I phone 13 pro by Promoting team but sent Samsung that I had never ordered. I returned that phone however my account is still opened and showing balance to pay whereas I am not using Telus.resolve issue ASAP.
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Tanfana830
(@Tanfana830) reported
@jpappone @TELUS @TELUSsupport Have you clicked on note 3 next to the first price? My guess is that price is dependent on other conditions being met. Most often in the US, the condition is usually trading in an old phone and/or being a new customer.
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Harminder Ubhi
(@UbhiHarminder) reported
@TELUSsupport I have unresolved issue with Telus. I was offered I phone 13 pro by Telus promotion Team but sent Samsung phone that I had never ordered. I returned that phone however my account is not closed yet and showing balance that I need to pay however I am using Telus.
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#Shan#
(@tiwari_shantanu) reported
What a awful services from @TELUS @TELUSsupport business security , since 2 years i have alarm system and when i called them they do not find my account and i am paying since 2 year . Wow technical support have no clue . Was an hold for 1 hr . What if anythg hapn in bus
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New Stevie
(@Scubasteve_1981) reported
Hey @TELUS @TELUSsupport can you please stop selling my phone number to 3rd parties. I've been a client of yours for a few months and have never with any other company recieved so many spam calls. Time to stop this. It's terrible business practice
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All Leafs All Day
(@AllLeafsAllDay) reported
@TELUSsupport The website states Koodo and Telus both have them in stock. The Koodo booth was able to sell me one the best day. The Telus store employees didn't even bother to check. That's either poor training, or shows that Telus doesn't care about their prepaid customers.
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Mark Roseman
(@markroseman) reported
Company that does the billing software we use in my wife’s practice bought by WELL Health. Could be worse (bought by Telus), but still… ****. Unavoidable, but this ongoing industry consolidation is not likely a good thing for doctors or patients.
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Oren Braude
(@OrenBraude) reported
@TELUS @TELUSsupport Telus customer service is non existent. No help is given or offered. Emails are not answered and only wrong information is provided. Not one customer service representative in 10 calls could provide the proper information or resolve any issue.