Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kitchener come from postal codes N2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Commissioner Miner
(@fanCRTCProfling) reported
@BigBadJuan But, both Bell and Telus recently announced people can buy a VPN service from them. See where this is heading? Sort of like Facebooks no-privacy-allowed VPN service.
-
Jim Merkley
(@Jimatsunrise) reported
@JLCWood2017 I have had 2 phones on my Telus plan for years. I havent seen it go down. Without looking I think I pay about $138 a month.
-
Glenn Moss
(@dgmoss) reported
@TELUSsupport having a horrible experience with Telus. They set up a new iPhone on the wrong number then couldn’t correct their mistake so I had to buy another new phone and send the first new phone back for a refund. Now I can’t get the refund back!
-
Jim Gerbrand
(@jgerbrand) reported
@TELUSsupport looks like there's a DHCP issue in the Abbotsford area for Telus Optik fibre.
-
DrizzyRizzii
(@DrizzyRizzii) reported
@ShawInfo @Shawhelp Why ******** am I paying $100 a month to have **** internet that drops all the time it’s been an hour why is my internet down. Like btw 20 mph isn’t 100 that’s called false advertisement and I kinda wanna sue you clowns. Telus has been calling my name.
-
$100 to $1,000,000
(@100_uhmillion) reported
@Telus what is with the slow LTE network this morning? I’m trying to trade stocks from mobile over here, I can’t even make a Google search
-
Keenan Sutherland
(@_sudzy_) reported
@WHLHitmen @TELUS Better late then never #Hitmen1stGoal Riley Stotts
-
Fish
(@poissonish) reported
@beatrixarthur Telus seems to be less horrible, probably due to not owning any media assets haha. Note I said less horrible, not better or any cheaper
-
H A K E E M
(@LEXCELSIOOR) reported
@Lauthfee @TELUS @TELUSsupport **** Telus then
-
Craigy A
(@JaJaFett) reported
Hello @TELUS @TELUSsupport why am I able to buy Purefibre service but I can't upgrade to Purefibre??? How does that make any sense? I would like this resolved ASAP as clearly you don't have a wife and kids who watch hours of Bachelorette, and Paw Patrol affecting my remote work