Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LotL
(@LotL20) reported
Hi @TELUS it's been three hours now. That's three hours I've been tied to the phone, indoors, because cell reception in my area is awful. So, how do we handle stuff like this - how do I bill you for the work time I've lost?
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Dallas Cardinal
(@Absolome89) reported
My Telus internet connection keeps cutting out. @TELUS My name is Dallas Cardinal. Can you help me?
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
@TELUSsupport This is an issue. I’ve reported it at least 3 times now in the last two weeks. Still ongoing. Doubtful your moving this up the food chain (so to speak). Maybe @TELUS should reconsider this third party situation.
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Clint Andrew
(@ClinteAndrew) reported
it's one of those days where Telus Optik TV keeps losing signal only on the channels that I want to watch haha #TelusOptikTV
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Jennifer Alexander
(@Jennife20607486) reported
@TELUS since acquiring ADT your customer service is horrible. After 4 months our problem and upgrade is still not resolved #horribleservice
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yazdan jahan
(@JahanYazdan) reported
@TELUS Poor service! Multiple times call for correcting wrong bill, still has not resolved!!!!
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Chevy the Golden
(@chevy_GRR) reported
Hey @TELUS @TELUSsupport since you’re charging me an extra 1.5% for paying my bill, how about you get off your asses and improve the signal where I live…it’s gotten worse over the last 5 years! After 25 years as a customer it might be time to switch! #poorservice #crooks
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Bob Masternak
(@BobMasternak) reported
@Bananrama2 @StephenPunwasi @WrinnChris Telus International's main business is providing worldwide customer service and IT services. They have customers and operations worldwide. They bought a lot of companies outside Canada.
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Vic GenXer
(@genxer22) reported
@StephenPunwasi Pharmanet installed in BC 1994. THE prototype of pharmacy delivery system owned by Can vendor 2 decades. Vendor, 👀 tiny customer bases per prov, focused on U.S. market instead. Success!! Bought by U.S. multinational. #Telus was imaging med records in 90s. #cdnpoli
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🖤
(@ramainecaryl) reported
I miss my co-workers in TELUS so so so bad 😭😭😭😭😭😭😭