Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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RogI
(@hmm80085) reported
@theJagmeetSingh Damn, should of bought telus stock
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Essam Abdallah
(@essam_ia) reported
@TELUSsupport Hi. We ported to Telus yesterday. How come I have an outstanding payment of $450 for a bill issued on December 1, 2022? I failed to speak to customer service as no one is available, and the virtual assistant didn’t help. I need someone to help. Thanks.
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Amangrewal100
(@Amangrewal1000) reported
@EconoChemist @goodkarma4344 im more angry as a freedom customer that i have to deal with rogers arghhhhh!! i'll be leaving them for telus LOLLL
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Laurie Sturm
(@LaurieSturm) reported
@TELUSsupport whats up with channel 811 broken voice/freezing up??appears to be a telus problem. Why can't it be fixed??
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EconoChemist™
(@EconoChemist) reported
@Amangrewal1000 @goodkarma4344 Drop calls all last two weeks on Telus. You would think I live in rural lands I had to convert over to wifi calls, as it was getting really bad. No issue with my Rogers or Bell lines though, makes sense since Telus is really a western focused company that wants into the east
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Nelligante
(@nelligante) reported
@theJagmeetSingh Companies like Telus need to be profitable. What do you suggest would be a acceptable profit to the NDP? Telus employs 90,000 people and is the 9th largest employer in Canada. They invest in Canada. Cell phone bills suck but if you want the best service you pay more.
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bks
(@bks86798035) reported
@TELUS @FriendlyFuture Good work, too bad you aren't also good at providing working internet!
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Hedge Fund Manager
(@rich_hedge_fund) reported
TELUS $T trades on the XTSE exchange and that stock was drifting down until i grabbed more shares. TELUS pays 35 cents quarterly yielding 5.29% today.
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Laurie Sturm
(@LaurieSturm) reported
@TELUS @ExcellenceCan Re: Excellence: Hey what is the deal with channel 811. Broken voice/picture freeze why can't this be fixed. Seems to be ur problem! Be nice to be able to watch all the channels with these naggy problems.
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𝔸 𝕕 𝕖 𝕝 𝕖
(@JoyceHermit) reported
@pnwkate @TELUS Sadly, I know nothing about Canadian internet service providers. Hope you get it sorted out soon.