Telus

Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2M.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/20/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone

Community Discussion

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Telus Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @tedwoodhead @cogeco Had to run out mid-way during Cogeco. They aren't wrong... but, they are paying the price for the other bad actors out there. Rogers, Telus and some resellers aren't exactly customer friendly and do screw people. Everyone pays the price for the bad apples.

  • RSnopek MusicMadHouseRecords (@RSnopek) reported

    After being with @TELUS for 23 years. I am fed up. Time to change service provider. Any good recommendation in #BritishColumbia. Thank you in advance.

  • tomshepp tomshepp (@tomshepp) reported

    Frustrating experience trying to contact with @TELUS Mobility Customer Service. It is a lesson in how to avoid talking to a real person. Horrible!!! @TELUSsupport #CustomerService

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Telus: I have been a Telus customer for years (cell phone). I just got an email a few days ago saying they are rai

  • brittanydaalton britt🌛 (@brittanydaalton) reported

    @TELUSsupport @TELUS your service is trash 🫶🏼

  • AmicuriousJ Vera Victoria of Amicurious, Prefect, 51st State (@AmicuriousJ) reported

    Canada has the worst cable/internet on the face of the earth. @comcast would be a luxury at this point. @Rogers @TELUS

  • CarrieP04448074 Fringe Minority 9999 (@CarrieP04448074) reported

    @Iam8lu3 @Starlink Speak for yourself! I love my starlink as its way better atleast in rural Alberta! Was with stupid telus for years and had internet that was about as bad as what dial-up used to be until Starlink came to Canada.

  • SassVera Say no to Communism! (@SassVera) reported

    @tempestimony @Martyupnorth_2 I went with Starlink, Telus is crap now. My bills are always wrong, all Indians on the phones and they never do their jobs.

  • HempressZen Hempress Zen (@HempressZen) reported

    @LandryLes @TELUS @TELUSsupport Horrible 😢

  • Norm_Ally12 Norm Ally (@Norm_Ally12) reported

    Its nothing but issues with Shaw! Our whole system went down this morning, again , within a matter of 2 weeks. After 25 yrs of our business, Thank god Shaw is expiring in our household in July as it has gone to **** since the Rogers merger Horrible company. @Starlink or @TELUS is the only choice Starlink mini has been good in remote areas.