Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (56%)
-
Phone (19%)
-
Wi-fi (11%)
-
TV (6%)
-
E-mail (4%)
-
Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Dane Watson
(@deedubb83) reported
@Netflix_CA why do shows show as watched under my profile but according to my account activity I've never watched them? Seems to have started after I linked my account to Telus partner
-
I_Travel_alot
(@SuetsawSusan) reported
@Rogers Switching to Telus thanks Rogers , and fix your app , its impossible to contact chat or call 📞 the link goes no where . You guys also removed my device protection coverage without my knowledge
-
Glen Wakefield
(@gpwakefield) reported
@SamsungCanada Hello a senior here on a fixed income, have an S8 and purchased 2 more for parents in their 90s with health issues. Love the phones, never a problem. Telus employee told me to upgrade as soon S8 not supported? Yikes I cannot afford new phones.
-
Charles
(@Charles73725530) reported
@TELUSsupport Hi，I called the TELUS Home Services (Chinese support). The agent Jeff perfectly solved my problem. He is a nice guy. I hope you guys have more people like him.
-
Charlene Sran
(@CharleneSran) reported
@TELUS @TELUSsupport really had to choose the worst time to wipe out 🙃
-
chill
(@bracketmanps) reported
@TELUSsupport is Telus Assist down? I cannot access it on my webpage and need to sort out a billing issue
-
Caden Fanshaw
(@CadenFanshaw) reported
Not sure what’s going on with @TELUS in #CityofPG been an absolute gong-show trying to get service today.. and my phone just decided to eliminate daylight savings time 🤨
-
Moxxi
(@maddestmoxxxi) reported
@HiddenBerserker //been a ******* week since I dropped my phone off for repairs and it pisses me off. Might go into my Telus store and find out what ******** is taking so long as they wouldn't tell me over the phone.
-
Lisa
(@Lisa12002157) reported
Just trying to cancel my internet plan. Got through to an agent at 1:15 hours, only to be transferred to "the loyalty prgroam" and put on hold AGAIN. Seriously aweful. Help me. @TELUSsupport @TELUS
-
Legman
(@blkh2o61) reported
4/4 Who else got sold a bill of goods? This is not a great business strategy, poor customer relations are built, not to mention the time taken by us and them to determine this should never have been sold to us. Yay Telus!