Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Darmawan
(@JoshGraphix) reported
Hoping that @TELUSsupport can help with my FiberOptic frustration. After a year being the last 1 without Fbr in my residential, last week a team connected the Fbr network to my unit. But when I call Telus for the final connection to the router, nobody seems to know about it.????
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T.Rajjjj
(@TRajcic27) reported
@HeySeto I was a loyal Telus supporter for 10+ years and made the switch to Fido! Never been more happy. Great customer service, solid plan and they also have daily contests on their app with monthly freebies.
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Lu Xiang
(@LuXiang69239138) reported
@MFA_China Hey 🤡, so china will open its market to Telus, Bell and Rodgers? How about Verizon, Virgin, or AT&T? Didnt think so. Nmsl stupid clown
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Golden Oaks
(@Roxxymommy) reported
Will the announcement that Canada is cutting Huawei affect rural customers with a telus hub internet connection @TELUSsupport Because suddenly mines terrible tonight.
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Stu B
(@S2Banham) reported
@TELUS So why did my internet go from Fibre to dial up speeds when I moved to Victoria? Price didn’t change, just the quality in service. Getting ready to say bye to Telus.
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Medicaated.eth
(@KapadiaRiley) reported
@TELUS how you call your selfs a service provider but give the shittiest service to date lmao. All your **** sucks. Home, internet. Company is a ******* joke
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NeebTwit
(@neeb_twit) reported
@AlbertaLeonidas if i recall, it was telus that was adamantly opposed to huawei hardware being used in canada. the problem here is that huawei was in the consortium who defined 5g, and much like NSA inserted a backdoor in dual elipse based encryption (rsa), ccp probably did into 5g in the spec.
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Derek Joon
(@FortErieRocks) reported
@TELUSsupport Hey Telus you over priced **** smurfs why can't you chicken ******* a plans that are affordable like the States, Boost Mobile $50 a month unlimited talk, text and data... you moose fondlers would charge $100+ for an unlimited plan like that... give yer ***** a tug.
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JJ
(@TheTimesofJJ) reported
Cant tellf if “alex” works for telus in the promo division or is a scam company. Plus he was rude in the wat he speaks
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Medicaated.eth
(@KapadiaRiley) reported
@TELUS if I could skull punch you I would rn, you guys literally have the worst services ever. @ShawInfo is 10000x’s better