Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Davidoff
(@OperatorDX) reported
@Rogers Most Reliable network to drop your calls and close your ticket claiming nothing is wrong. #Telus never did this for 8 years, really regret making that move to Rogers now.
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Papi
(@Papiliano_Z) reported
@digitalassetbuy Companies share and sell data all the time. Like telus selling their customer base list to rogers
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Michaela 📸✨
(@equidemm) reported
@haydenmmusic Omg I’m so glad I’m not the only one!! I cannot have one conversation on the phone, not even one that last two minutes @TELUS @TELUSsupport pls help
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Steve
(@itssteveeh) reported
@Shawhelp Man idk if it’s cause the router you’ve supplied is out dated or whatever but it drops connection out of nowhere pretty regularly and will not come back for hours. Pretty inconsistent service. Really thinking of switching to Telus. This happens far too often.
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T E D D Y B E A R I S M S
(@toybeartime) reported
@TELUS you raised my ****** bill for this ****? **** you.
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Towelie
(@Towelie_is_back) reported
@MobileSyrup As if Bell and Telus never do any maintenance 🙄
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Nadia Tekset
(@teksetNadia) reported
Why can’t we price match internet and cell service @Bell @Rogers @TELUS ????
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freelance cyberbully
(@d_esiree_______) reported
from
Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Ghoste Drop
(@GhosteDrop) reported
@KittyBeatdown That's what @TELUS told us but they also told us 4 different times and days and never delivered. Today is another clear example, they said 8am we'd get a call. Still nothing..
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Orest Slepokura
(@OSlepokura) reported
@dimitrilascaris In Mexico it costs 200 pesos a month ($13.35 CAD) to have phone w/ online internet service provision. Here I pay Telus 3 times that ($45) for same.