Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
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| Kitchener |
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| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mac
(@Tundratide) reported
@CTVVancouver Who is the marketing genius @TELUS who thought of this great brand move. Nothing like kicking your customers when they're down. This says all we need to know about what kind of company this is. Looking at the TELUS app logo on my phone just makes cringe. Time to move on
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Alberta Pitbull
(@AlbertaPitbull) reported
Anyone got a good deal with awesome service for high speed home internet in YEG? I’m with Telus, central YEG, and it sucks. Advice please. Pricing too.
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Jen
(@jenminicooper) reported
@TELUSsupport I was an ADT security customer. I am now Telus and I can't access my account. I am trying to reset my password but the email that you have on file is the wrong one - so I can't access the reset email. I want to call or email someone about this. Please provide contact info. Thanks
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AlphAlpha Zark
(@ZarkMucksBarns) reported
If @TELUS closes or makes retail sales difficult at the dealership level, their entire company is going to fall apart. Their corporate stores are awful. If they lose their dealers, this company is dead in the water. They're pressuring them right now. #Short. #Telus
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Andre
(@mcguapco) reported
@TELUS everywhere I go in my city I only have a max 2-3 bars data-wise, most places 1 bar. Windsor ON, please fix
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René Gobeil
(@Nutjobwmachete) reported
@TELUS, so my bill more than doubles, my service gets worse and PikTV still doesn’t work? Hey, @ShawInfo, I heard you’ve got good deals.
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Georgina West
(@WhessGR) reported
@CTVVancouver They already have high rate plans, wtf more do you want @TELUS many are on low income, greed, how the hell do you sleep at night
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Nathan Wieler
(@papawieler) reported
@TELUS what happened to your call-back option? Does that not count for *611 callers? I've been on hold for over an hour [the estimated wait time] and now I'm stuck with the dilemma of "stay on forever" or "hang up right before your turn."
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hunny “i shrunk the kids” moon
(@hunnymoonbaby) reported
@TELUS was harassed and thrown around to five different people and still didn’t have my issue resolved @TELUSsupport this is the only way i can complain i guess
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jwags
(@jwags79527673) reported
@Oliver_Trpcic @TELUS Apparently, TELUS received government $$ and now work like government. 2 supervisors for one customer rep. Gotta love progress.