Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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kathy 🌈
(@mamacamaro) reported
@TELUSsupport are there any issues with landlines? We have a Telus landline and I get a dial tone but cannot reach anyone by phone.
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NurseBae💉💊👅
(@TiffanySoFresh) reported
If your phone is working good for you we really dgaf. We still never getting Telus or bell or whatever tf you have lol
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Brandy Steele
(@newwstgrl82) reported
@patrickallain @telusmobility Don't bother, I was a 20yr customer, spoke to Loyalty & Retention twice in February about staying or switching to Rogers, they told me they couldn't beat what Rogers was offering and that it was a shame to see me go. Only advantage is Telus doesn't typically have day long outages
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Susan chip freshly installed
(@scotiasinger) reported
@RogersHelps I have no service. When will this be fixed? This is my only phone. Guess I should contact @TELUS ? Maybe i should be switching? Wonder what kind of deal is available ...
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Melissa
(@Melissa47786585) reported
@RogersHelps With Telus and I’m good! Felt bad for the Uber delivery guy this morning trying to work with no phone. He mentioned he had this issue but thought it was a technical error on this end.
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chicken10dys
(@chicken10dys) reported
@RogersHelps @Rogers Thank God I switched.. I wouldn't have stayed since you gave 125 per month for 10gb 20/gb overage plan when both bell and Telus had 50 for 30gb "unlimited" on what looks to be a far more reliable network. So much for that car crash ad you kept showing.
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Simon Rodger
(@simtar78) reported
@RogersHelps @RogersHelps Funny, everyone around me with Virgin, Shaw, Telus, and Bell seem to be quite happy with the service they are being provided today. Perhaps Rogers could make note and follow their lead... Also look up the definition of intermittent, 10 hours no service says otherwise
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Brandy Steele
(@newwstgrl82) reported
@680NEWS 12:17pm PST and still no service or updates to customers. SO GLAD I just left Telus after 20 years to go to Rogers on a 2 year contract...guess I should have kept paying the extra $ for better coverage UGH
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Nick R. Kupila
(@Metaldragon27) reported
@theJagmeetSingh Hard to say "like Rogers, Bell, and Telus" because they're the only thing most Canadians are stuck with. Despite the best efforts of companies like TekSavvy. The other half of the problem is our digital/wired infrastructure is between 20-60+ years old especially rurally.
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Jason K
(@CanuckRS) reported
@Bobbycad “Here at @TELUS , we actually provide the service you pay for”