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Telus outages and service status in Kitchener, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Shanny684
    Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • ryanleys2
    Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rkymtnhi78
    jim (@rkymtnhi78) reported

    @MelissaLMRogers @TELUSsupport I pay 60/month for 100gb from Telus. Call them and tell them you’ll cancel

  • JulioRicoSuave
    🏴‍☠️ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported

    @MelissaLMRogers @TELUSsupport Telus is garbage

  • Terrilltf
    Terrill Tailfeathers (@Terrilltf) reported

    **** you Telus team. Stop sending me ****. I already know.

  • hilton_cas99159
    Casey Hilton (@hilton_cas99159) reported

    @jodyvance @TELUS Have the same problem with Rogers so not sure what the answer is. Canada has the highest fees for Internet and the worst service

  • muffins135
    Michele (@muffins135) reported

    @TELUS Why did I as the customer, have to search out this info? Ridiculous

  • Cat_WritesSFF
    Cat Girczyc (@Cat_WritesSFF) reported

    @jodyvance @TELUS Yes! I've been meaning to call them about my poor wifi but dreading the possibility of two hours en phone with no resolution

  • faithlessghoul
    Naz (@faithlessghoul) reported

    glad I have never given my money to Telus cos wtf do you mean you want to put a ******* AI data centre in Vancouver??? get ******** out of here.

  • bcwestmind
    🇨🇦 Ukraine 🇺🇦 needs more ammo 🇮🇱 (@bcwestmind) reported

    I had @Telus Optik TV basic, and internet, for under $100 a month. When my plan ended, I got a bill for a new plan at $330/mo. No lie?!?¿¡!! I phoned them up and got it down to ~$115/mo. When I said no TV just internet, the conversation changed it seems.

  • Wild__At__Heart
    Paddle for Life (@Wild__At__Heart) reported

    @jodyvance @TELUS Gotta love Canadian telecom companies. We pay some of the highest fees for the worst service.

  • LilyFunds
    Lily Funds (@LilyFunds) reported

    @SpaceInvestor_D Reminder Canadian Telecom TELUS is a customer (that $40M LOI) 🧑‍🚀