Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Martin 🇧🇻+🇬🇧=🇨🇦
(@datsun24oz) reported
@Raffi_RC @TSN_Sports Just when you thought things couldn't get worse the Canucks and their supposed partners pull this crap. Someone tweeted that they have telus cable and are receiving the game. I've got Shaw.
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JohnnyA
(@JohnnyA45248357) reported
@BradZiemer Shaw issue I think . No problem with Telus .
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Dustin
(@MarceMortgages) reported
@dockevinmcleod Walk in clinics have now turned to online booking. Needed to see a doc to get an X-ray referral after a car battery fell on my foot. Telus health told me just to go sit at the emergency room. Took me 3 days to finally find a walk in for a 3 minute visit to get the referral
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Gloria McNeil
(@Baygirlmck) reported
@PaulHaysom @ShawInfo Thanks , looks like this Shaw customer will switch to Telus shortly.
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Miss Marcia
(@MarciaOnTheGo) reported
@BCLionsDen @thomasmarinojr Shaw issue.. I have it on telus
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Mors
(@funky_coconut) reported
@TwoCowsGames @iupdate one is your cellular service (ie telus rogers tnt etc) and one is your internet. the cellular bars do not represent internet.
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Lorraine Lange
(@lorrainewarner) reported
@Raffi_RC @TSN_Sports Sounds like it is a Shaw issue. Telus is working fine. Hope it is fixed for you now. Said they were working on it.
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Kyle Shanks
(@shanks1919) reported
@BrowntoBure I had to switch from Telus to Shaw because telus’ internet was awful and didn’t offer high speed in my area. my wife works from home and the internet kept cutting out
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Miss Marcia
(@MarciaOnTheGo) reported
@AndreaBuono6 It’s not.. Shaw issue. I have telus and watching
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phil
(@PartPhil) reported
@GinoPor Oh I’m on Telus. It was just a issue with my Telus box. Sorry for the confusion. Shaw isn’t showing the game for some reason.