Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jes.
(@jm_731) reported
@TELUSsupport is there an outage in Ontario? Everyone in my house lost all bars, it shows 4 dots and all separate accounts. #telus
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tara ♡ bell
(@taraabelll) reported
@QuinteNewsNow Napanee here, Bell internet down and Telus on my iPhone is down, somehow I’m able to see Twitter updates...
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Shauna Cunningham
(@CKWS_Shauna) reported
@sydenhamkennedy Also hearing from @Telus customers that they're still having issues. A reply sent to me from an @Bell customer indicated they hoped to have this fully resolved by just before 8:30pm.
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Jes.
(@jm_731) reported
@MIHomeYGK Telus here as well and we have no service. Cogego is working fine though.
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trevor jones
(@MeanMrJones) reported
@bitswift_tech Is Telus down too?
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Sean
(@seanatis) reported
@jm_731 @TELUSsupport I had a Telus and bell outage at the same time
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Sean
(@seanatis) reported
@CKWS_TV Out here in Trenton. Had a sudden Telus outage at the same time.
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Scott Michaud
(@scottmichaud) reported
@AcadienSniper @Lizzouse @Bell_Support Weird part is my Bell Fibe went down at exactly the same time as my Telus cellular flipped into Emergency Call. Would be interested to see what sort of outage took down at least two providers at the same time. And yet Twitter and Discord seemed unaffected.
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robert alexander
(@r0to00) reported
At 4:13pm Monday April 5th, our fibre went down at multiple locations. Getting reports Bell, Vigin, Telus Koodoo phones have no service. DSL is also down.
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Taura Hanson
(@taurahanson) reported
@MIHomeYGK No service with Telus and internet and cable with Bell is also out still. No idea how Twitter is still working.