Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Hughson | Witch n' Wiz (NES) Out Now!
(@matthughson) reported
@mkaech Telus Fibre 1Gb. Love it. Some of the best customer service I've had from an internet company (used TekSavvy, Novus previously).
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B Lees
(@Twinsport) reported
@TELUSsupport Just hooked up @telus Friday can't get a human being on the phone to help us. Chatbot says can call me Tuesday. Back to Shaw I guess come get your stuff
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Yeah @TELUS @TELUSsupport says "Sign up for Fiber and your bill won't change" What bullshit ! I will never understand why Canadian do not demand better services for their companies ! @CRTCeng
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Neil
(@NeilGroom1) reported
@Igor_LarionovII I'm 26 and I have cable solely because of blackout restrictions! (Plus Telus threw in a 4k tv as incentive to get the cable lol)
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pepperonly
(@pepperonly1) reported
@CRTCHearings Don't let this deal go through with rogers! Please. This is a company that hates. Telus would be a better fit. Look at the rogers boss FFS. He's ***** as ****. He lies like a bloody rug as well. PUBLICLY lies. #NothingforRogers
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K7 N
(@kvii_TO) reported
@TELUS @TELUSsupport I am getting like 5 calls a day for duct cleaning is there a way to block these calls so annoying how much duct cleaning does a person need. #ductcleaning #telus #customer
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Highwoman
(@Loliryder) reported
@AngryPlumpy @maggiearchibald @TELUS Oh geez Hannah that really blows (but wind blow that house down maybe)
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Brian Gross
(@BeeGro58) reported
So I gave up and went to a different store. Bought a new iPhone and signed a contract with @bell. You lose, Telus! HORRIBLE customer experience needs to be corrected!
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phil
(@PartPhil) reported
Any of my friends on here smart at internet reuter/nerdy stuff, regarding port forwarding? I’m having issues with some helium miners $HNT and Telus isn’t very helpful.