Telus

Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/19/2024 04:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

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City Problem Type Report Time
CanadaCambridge Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RWMedd Ryan Medd (@RWMedd) reported

    Hey @TELUS / @TELUSsupport You’re pretty awesome about giving a heads up for planned service disruptions…too bad the same can’t be said for advising about unplanned service disruptions when they happen.

  • peternowak Peter Nowak (@peternowak) reported

    A Rogers outage paralyzes the country, Bell fires people for going grey and censors the news, Telus is privatizing health care... what a time to be alive.

  • ScottBeazley Scott Creasie (@ScottBeazley) reported

    Don’t sign a contract with @TELUS. 15 + year customer and I’ve been treated like garbage by them. Never again will I sign another contract. You’ve lost me as a customer. Despicable customer service. No willingness to help. Never again!

  • danifinch_ Dani Finch (@danifinch_) reported

    Just had the most frustrating and disheartening convo with @Rogers. I'll be taking my business over to @TELUS immediately and am insulted that after being a loyal customer for 15+ all you can give me is a $25 bill credit (after spending an hour plus on chat). Thanks for nothing.

  • danifinch_ Dani Finch (@danifinch_) reported

    @RogersHelps I had better customer service and more perks as a brand new customer to @TELUS than I’ve ever had in my 15 years at @Rogers. You’ve already lost me and I’ll be encouraging all my friends to switch.

  • calgary_k Calgary K (@calgary_k) reported

    Communications companies, if you wanna lose a customer fast, maybe don't gaslight them with some crap about inflation when they ask for a minor price adjustment: you guys did just fine in the pandemic. Also doubly true if that customer isn't on contract. Bye, Telus!

  • Jaanikka Jane Morgan (@Jaanikka) reported

    It's going to be a great day. Actual call: Telus Business(TB): "Could I speak to the person responsible for your internet service?" Me: "That would be Elon Musk" TB: "Great! Do you have a number for him?" Me: "No, but you can Google him." TB: "Will do. Thanks for your help."

  • gsra2011 NorEaster19 (@gsra2011) reported

    @TELUSsupport Hi, I recently switched to Virgin mobile from Public mobile. I had excellent experience with Public mobile, I received much better plan with Virgin mobile. I hope would be offered a winback deal for me to come back to Telus to exp. the best customer service.

  • mr_epp Kevin Epp (@mr_epp) reported

    Hey @telus why is my cell service so awful in my house? Wifi interference? Cell tower problems?

  • jithuja26795266 jithu jacob (@jithuja26795266) reported

    @TELUSsupport Hey@TELUSsupport . Here is a frequently asked question. "Why is Telus home internet , so ******* slow ???" Add that in the help section of the app. #Telusistheworst