Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Britt
(@jess_britt) reported
@TELUSsupport Does Telus even update this site? Both Vancouver and New Westminster have areas with service down for 2 days with 1 update that says investigating. It would be nice to know when my service will be back.
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Ryan Broda
(@PnutButtrToasts) reported
@LordFuron @AEWmetrics curious do you have to have tsn + now.. is that new? I used to just have to sign in with my telus tv sub...
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\\\Hooven StewFist\\\
(@Hooven_StewFist) reported
@Animus_Diagolon ****. We need to move ips providers closer to the top of our lists. Everyone has a list right? TELUS took 2400 outta my account by "accident"👀. Absolutely will not ever give it back. Instead I have a credit but I also got sent another bill! We should Kill Bill.
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Flatulent Tweets
(@FlatulentTweets) reported
@GregUtas @maxfawcett Yeah, we've never had a corrupt business take advantage of people. Telus/Bell/Rogers have really been held accountable to their customers while policing themselves.
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Harlan Thomas
(@theauroraguy) reported
@cogie_s @SamsungUK We have a company in Canada called Telus, I have been a customer of theirs for 30 years, and swear by their customer service, literally they have saved me thousands, by calling me with their latest deals! I have 50G of data/month for about 25 pounds.
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Cara Brown ALSO on spoutible as Cara 😷💉💉💉💉💉
(@Carabro06633204) reported
@JEVLloyd Telus came, saw, conquered. They originally said tech would stay outside (bec. Covid) and I would have to fix it with him yelling at me. But turns out Tech was a neighbour and came in (with a mask on)and gave me NEW equipment. All good now. If I drank I'd be having a cocktail
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🐝 Vivi 💜
(@Aelicorn) reported
Telus has been slow all day
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He Who Trolls The Trolls
(@WhoTrollsTrolls) reported
@TELUS @WhitecapsFC ****, they amount Ive paid you over the years for garbage cell service I probably own 10% of this team
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Koshka Riley 🌸No PPV🌸
(@RileyMegaloman1) reported
Anyone else’s Telus not working?
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Sonya morissette
(@Pjlady690) reported
@TELUS 20+yrs with you guys, grandfathered in a plan and getting penalized for it by making me pay more. This is not the way to keep a long time client! To bad I have to switch provider cause I can't afford you guys anymore