Telus

Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 07/23/2024 04:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener, New Hamburg and Waterloo.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaNew Hamburg Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaCambridge Phone
CanadaCambridge Phone

Community Discussion

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Telus Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ArminTamzerian 1 million wiggers (@ArminTamzerian) reported

    @Rogers @aredlight1 Rogers how are your executives communicating right now to fix the issue??? Are they using Telus???

  • peanuuuuuuuut peanuuuuuuuut (@peanuuuuuuuut) reported

    Telus would never

  • Deepea6 relaxmassage8888 (@Deepea6) reported

    @assenavmai 3 companies are allowed to control & dominate our cell service. Bell Rogers & Telus are like one happy family that DICTATE prices. MONOPOLY

  • chaser321 Chase (@chaser321) reported

    Rogers blows lol. Telus is so much better. Canada wide outage for Rogers

  • landon_metcalf Landon Metcalf (@landon_metcalf) reported

    @CBCAlerts Rogers goes down and a slew of other companies are affected. Telus Rogers and Bell own too much. #endthebigthree

  • jennjmarks Jennifer Marks (@jennjmarks) reported

    @Silblondie @StefanM411 Funny I found telus the absolute worst.

  • InderMann85 Inder Mann (@InderMann85) reported

    @RogersHelps @Rogers It went from bad to worse. I was able to make calls and now I can't do anything. Thank good my home internet provider is #telus

  • kmad316 Keith Madison (@kmad316) reported

    @TELUS 40 minutes òn hold is terrible. Answer the phone please!

  • HappyCanadian3 HappyCanadian (@HappyCanadian3) reported

    @CRTCeng @CCTS_CPRST Maybe some fines will help them to have more reliable and strong network. Also they should be able to buy air time from bell/Telus for the days like today and in reverse. 21st century and we have no reliable internet across Canada, in the largest cities.

  • Silblondie Sil 🌶🤘 (@Silblondie) reported

    @StefanM411 Rogers always has problems. Never have had an outage from Telus