Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rene Croft (Czerwinski)
(@CroftRene) reported
@TELUS live chatted with TELUS Mobility today for over an hour, first thing he says is give me a number that I can call you back if disconnected. Well thanks Richard chat stream goes down, no call back😡
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Andrew Livingstone
(@Andrew_Livi) reported
@moirarvane @MakingLaurie I've had Telus for 2.5 years, and I've never had an outage, and only have had to reset my modem maybe twice? Top notch service.
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NeeCee
(@NeeCee91864122) reported
@TheoFleury14 Telus had issues
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata
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ellie 🌙✨
(@EllieSoSmelly) reported
My dad’s angry calls with Rogers tech support always go “I have been a loyal customer for 17 years!!! Why SHOULDNT I switch to Telus???” and then he doesn’t switch to Telus
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B.
(@blarsenbccanada) reported
@TheoFleury14 Telus down Vancouver today too
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Craig Shand
(@chinookag) reported
@RealisticSter @TELUS I like your thinking. Filled out a form on Starlink's website a week or 10 days ago but haven't heard back. Ready to try anything at this point. Our Telus hub worked great until late Nov but seems 2 quit min 3-4 times a day and needs to be reset. Telus customer service sucks.
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erincourtneyrdr
(@erincourtneyrdr) reported
@TheoFleury14 It was super weird. I've never seen my Telus phone display that msg in 7 years. I'm on Calgary.
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Danie Guenter
(@danieguenter) reported
@PublicMobile after today's Telus outage I am getting hammered with spam calls.
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Dave Bowes
(@DowserDave) reported
Telus network went down today bricked my phone and I felt more alone than I've ever have before.