Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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M B
(@MB3l7) reported
@business Yeah, absolutely correct sky high bills and garbage service Canadians are sick of.. I reckon it’s time to drop Telus to the curb!
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Jordan
(@JordaninSaprae) reported
@Rogers Your customer service sucks. Been on hold for 90 mins. Probably will be my last call. Looks like I should switch to @Bell or @TELUS
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Abu Ben gerxard
(@imgerxard) reported
@l3v1at4an @TELUSHealth @TELUS We will not support or fund any business that is affiliated with terror glorifiers.
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Jäger🥷🏽
(@learnwithtosin) reported
Through the end of last month, I had tried my luck on multiple sources of income through remote jobs like Outlier, Telus, Handshake and even Micro AI. So far, I’ve used tools like Reddit for research, Twitter, with specific keywords to search for opportunities I can apply for, Subscribed to newsletters and even word of mouth from those that have had a bit of success. A setback I experienced is that most of these platforms don’t hire Nigerians or even have roles open for Africans in general, but one thing you can do is get someone like a relative, or anyone with a relative to apply, onboard, and then you can work these jobs from here and get paid. From what I’ve been able to do so far, Telus AI seems to be the easiest to get, but pays the least. Handshake AI has a lot of opportunities, but doesn’t really have a straight forward application process like Telus. Outlier pays really well and pays weekly but need more than one verification, and needs whoever is verifying to have a PC or at least an iPad I think. Micro ai, seems to not be hiring at the moment, but I’m keeping tabs on them for when they resume hiring. Bonus: Touring AI, because I’m sound in Python, but their onboarding process involves a live interview where you’re asked to do some tasks in Python without the use of AI. So you must be grounded for this. TLDR: For almost all of these opportunities for us Nigerians, you need someone abroad who’s willing to help, or who’s willing to help and get a fee or percentage of your earnings. Secondly, you need a PC to work these jobs, or you can outsource to workers commonly called “Raters”, pay them and split profits with whoever you applied with. Lastly, you need proxies, or RDPs to work on these jobs, due to location constraints. But if you feel like you could get someone to help with the account opening and verification, and will like to get into any or all of these opportunities, you can reply this post or send a dm, and we can open as many as are hiring, onboard them, get seasoned workers for maximum productivity and pay and then split profits at an agreed rate.
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D
(@superdaddoo) reported
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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Zach Wolpoff
(@wikipuff88) reported
@nevi_me Canada has 9 CFL Stadiums (2 already being used). 1 unused MLS Stadium in Montreal. They could use Telus Stadium in Laval, but would need to ***** at least a temporary stadium in Atlantic Canada & Victoria. So it would be a chaotic hell scape tbh. The CFL is having trouble enough
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RealExivus
(@RealExivus) reported
@Pomatomaster Vancouver had Science World! Well, now its called "telus world of science" or some ****. They have an iMax thetre in the top floor!
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Welder & Associates
(@Wm_Elder) reported
@TELUS I assume you are NOT considering Lowering your Dividend as some are suggesting? Don't follow @Bell down that rabbit hole!
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Tiago Mendonça🇧🇷🇨🇦🌹🌈
(@tiagofisio) reported
Instead, they keep blaming the infrastructure support company. I’ve made multiple calls and spent hours on the phone, and this is how they treat you when you’ve just become a new customer. If you’re in Canada, think twice before choosing @TELUS !
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Indubitably Tho
(@IndubitablyTho) reported
@preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.