Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| New Hamburg |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Dagley
(@mattdagley) reported
@AwesomeBiota I use Telus. Same network. Maybe it's my iPhone.
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David Schreck
(@StrategicThghts) reported
@TELUSsupport I have no phone connection and alarm has warning light but internet is working. Can’t get through to a real Telus support person
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JKouw
(@Jkouw) reported
What has been going on with @TELUS/@koodo service lately. Can't make or receive calls, and have zero data on LTE and 1mbps on 3G. Never use to be this bad and service has just been getting worse and worse since October.
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Brook Ward
(@brookwardsports) reported
Is Telus having it's own 'Rogers Moment" today? Home phone service apparently down in my area. Great. That's what I use for work. Great.
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Cynthia
(@CynthiaMD92) reported
@TELUS @koodo @TELUSHealth It was after hours and hours with the technicians on your customer service line and I thought it was to get a new phone would be the solution. When I went to the Telus store at hillside mall they told me that a new phone wouldn’t help that the tower was down. And they had to do
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🩸audrey
(@HALSEYSHEAVENs) reported
The Telus remote is ****.
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Cynthia
(@CynthiaMD92) reported
@TELUS @koodo @TELUSHealth On Saturday Peter from escalation team suggested that they reduce my data by two gigs and that will reduce my monthly bill by five dollars. I asked him how is that going to improve my cell phone service? His responses it’s not, you’ll have a cheaper bill. Not helpful whatsoever
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David Schreck
(@StrategicThghts) reported
@ArleneHaaland @TELUSsupport No thanks to @TELUSsupport service resumed after a half hour out as mysteriously as it stopped. During attempt to fix it, Telus essentially sent a do it yourself kit of web links. Impossible to connect to a real person. Terrible service.
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izzy 🇺🇦
(@Iseabail90) reported
@TELUSsupport I bet Telus would make the winner run through hoops for a year and still not give them the prize. At least that's my experience so far. Anyone thinking about joining Telus should RUN. 3 weeks no working phone, they send me a bill, have to explain the issue 8 times, no help.
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Heather Paddle
(@HeatherPaddle) reported
Another fake text on my cell phone telling me my Amazon account is suspended for too many log on attempts. The other day it was Netflix. Sick of Telus not being able to control this crap. I've unplugged my house phone for the same reason