Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lacey
(@LaceyLaceyp) reported
@Qualifyfor @TELUSsupport Terrible service from ADT by Telus. ADT used to be excellent. I have spent literally hours trying to get an additional few decals. I don’t recommend this service to anyone. Look elsewhere.
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Name cannot be blank
(@T_I_T_Society) reported
@Mintmobile Someone has never met Telus.
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Lisa Majcher
(@LisaMajcher) reported
Rogers wants competition lol? The worst BELL or TELUS? Seriously @LisaMajcher
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âpihtawikosisân
(@apihtawikosisan) reported
Also now that Telus has taken them over their already abysmal customer service has gotten a thousand times worse.
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Scott
(@downhomeflorida) reported
@David_Moscrop It seems to be Loblaws a lot lately - in fact they are basically just as awful as Bell, Telus and Rogers.
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Kathy Farenholtz
(@kfarenholtz) reported
Thinking of switching our cell plans to Shaw mobility. (Happy with our Telus service except for the $$$!). Anyone else have their cell plans with Shaw? Looking for reviews on reliability, cell coverage, dropped calls, etc.
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carl swagelin
(@CarlSwaglin) reported
@ashely_doc @uhhmmily You are all ugly and look like the Telus tech support team. **** ******** up about ur shoulders and opinions.
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Catherine McCook/Piercy She/Her
(@cat_mccook) reported
@Bell @TELUS What are you doing about your abysmal coverage over Beaumont #t4x? Residents can’t use cell service at all within City limits. What good are phones w/5g if we cannot use them in our city?
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Lacey
(@LaceyLaceyp) reported
@TELUSsupport Terrible service from ADT by Telus. Customer Service totally overwhelmed. Please tell me what it takes to get a few additional decals because I have literally spent HOURS on this
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Pardeep Choudhary
(@pardeeprojra) reported
@TELUS Your Escalation Manager, Elena, is really stupid. She booked technician appointment last Saturday but no one showed up. Now I got a voicemail & she booked for tomorrow without confirming my availability. Regretting going with u. SHAME ON YOU TELUS!