Telus

Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/08/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone

Community Discussion

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Telus Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • blairbeckwith Blair Beckwith 🇺🇦 (@blairbeckwith) reported

    @hunkybill @Bell Problem is … where ya gonna take your business? I’ve had same problem on rogers and Telus :(

  • BlackBeard20096 Dan Perrins (@BlackBeard20096) reported

    . @CRTCeng do you think cell phone carriers routinely cutting service for under a $100.00 is a good thing or a bad thing in these times where the ability to send & recieve health related calls? Further is it ethical to use that to boost profits? @TELUS #canpoli #onpoli

  • LandryLes Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported

    @TELUS So now nobody answers the phone~! Your automated system sent me to Tech support and it's been ringing now for over five minutes. What a pathetic joke...

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Darksyne2 @TELUS Hi Darksyne! You have the option to cancel an appointment from your MyTELUS account. What kind of app is it? Please feel free to send us a DM with more details if you still need assistance.

  • TjocAndWife Tjoc&Wife (@TjocAndWife) reported

    @TELUSsupport @TELUS I have had an issue with my service and it’s the same problem as the first 2 times your equipment and yet I have to wait 3 weeks for someone to come fix it and your gunna make me pay my bill while I wait Jesus Christ that’s horrible service

  • Tong80471395 Tong (@Tong80471395) reported

    Informatica World 2022 Showcases Customer Adoption of the IDMC . Customers Volvo, Pepsi, ADT, Telus and FreddieMac to share Cloud Modernization success with IDMC at Informatica's annual customer conference Informatica...

  • djice8000 🇺🇦 (@djice8000) reported

    @TELUS @TELUSsupport , is there a issue with mobile network? Because iv been down throtted all week and I haven't come even close to my usage limit . This has been my entire experience with you guys and I'm already wanting to cancel

  • billnad Bill Nadraszky (@billnad) reported

    @paul_yyc Yup mine is down. But my Telus cell service is good

  • DanielleJN4 DanielleJN (@DanielleJN4) reported

    @TELUS @TELUSsupport I will be cancelling my service its completely unreliable and I am paying a **** load of money every month to have an unreliable service. @CRTCeng this has been ongoing for several years with very little resolution

  • Johnbon1980 John bon jovi (@Johnbon1980) reported

    @LeslynLewis Huawei was already installed ..and I heard it right from a Telus 5G NETWORK installation tech .....always lies