Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kitchener come from postal codes N2M.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Oleg Ber
(@zen5958) reported
@TELUSsupport @artemisiamartin @TEKUSsupport - waitbtines of up to two hours trying to reach customer support and ubabke to resolve a simple billing issue for 5 month. Also TELUS - calling every other days with “promotions”, very bad optics here…
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Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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Chris Ferrier
(@FerrierPhotog) reported
@TELUSsupport PLLEEEEEAAASSSE fix the Telus tv + app
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Bishwajit Paul
(@bishwajittamal) reported
@TELUS Internet search evaluator exam and study sucks ..The jobs you want you don't get ..IT entry level ..The jobs you get make you vomit 🤢 ..money is 5 usd per hour either way .. You still stay (atlest try to ) positive and keep improving learning urself .
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Chris Ferrier
(@FerrierPhotog) reported
@TELUSsupport PLLEEEEEAAASSSE fix the Telus tv + app
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E.V.ent604TTV
(@event604) reported
The audacity of @TELUS over charging me for something I'm not even getting. Not only that, I sign up for a promo I never got. Thieves and Liars
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Warda Jahazi
(@DuchesssWJ) reported
@TELUSsupport What support really? Just got off the worst call you can imagine. Overcharged on my bill and when the rep couldn’t explain it, put me on hold and transferred knowing the office is already closed. Such a disappointment with you Telus
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Cindy
(@CindyFarmQueen) reported
Almost 50 and annoyed when people I PAY for services like @bellcanada @HydroOne and @TELUS send me a bill by email and REQUIRE me to log into their website to view and print my bill. It’s a **** move. Just email the dam bill. A pdf is great! Or MAIL it! I miss SERVICE!
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Ms Calico
(@CaffeineCalico) reported
Does saying "no" mean nothing to these people? Lol **** off already @TELUS your former customers are FORMER for a reason! Stop calling us!
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Seahawk Mike 🇺🇦❤️🌻
(@Go_Hawx_Go) reported
@TELUSsupport Hi, Telus TV+ app causing many headaches trying to login on ipad and iphone. Perpetual login attemps, password changes to no effect. Very annoying