Telus Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kitchener, Ontario
Latest outage, problems and issue reports in Kitchener and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cito S. Heika
(@youngslimesims) reported
At this point just come put the copper wires back in Telus smh at least my **** worked
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Y. E. Allan
(@YEAllan13) reported
Hello @TELUS and @TELUSsupport I don’t want credit, I want a refund to my credit card for the over $500 you charged me for a service I don’t even have. This is absolutely outrageous and completely unacceptable.
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ANTONIO DE OLIVEIRA
(@antoniomourant) reported
Hey @TELUSsupport, Myhome internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus marvelous fiber optic I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?
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WoolyBugger
(@Trader53N113W) reported
@Sportsnet can you guys look into the SN Now live streaming? It takes an act of god to login with Telus.
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Stew
(@SJHunter17) reported
@BellMediaPR @RogersHelps @TELUS remember 8 years ago when Verizon and ATT wanted to come to Canada and y’all needed our support. How come we are still paying the most for cellular/internet than any other developed nation? #nochange #cdnpol
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Lyrical Wanzam 🇬🇭🇨🇦
(@Lyricalwanzam) reported
@TELUS no internet service on Bayview drive, Delta BC. What’s going on?
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Adam, who lives in Norwood now
(@donair_poutine) reported
Approaching hour four of the telus guy desperately trying to install internet in my home, he’s now on hold with the customer service line whose Agents Are All Currently Busy Helping Other Customers
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Huw Miller
(@the_huwmiller) reported
the house has had no wifi for the last 3 days, but Telus came and fixed the problem and i now have wifi again!!!
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PSR Pyro
(@Pyrowyd) reported
@amanahlol we used to have telus but it was really bad, i dont think i have access to telus fiber in my area
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Sebastien Fortin
(@Sebastien_4tin) reported
@TELUS @ISED_CA Literally never seen any programs connecting any northern programs from @telus