Telus

Telus Outage in Kitchener, Regional Municipality of Waterloo, Ontario

Problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Kitchener, Ontario

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Kitchener and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 09/18/2021 00:50

September 18: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 45.29% Internet
  • Phone 31.26% Phone
  • Wi-fi 8.29% Wi-fi
  • TV 6.34% TV
  • E-mail 5.34% E-mail
  • Total Blackout 3.48% Total Blackout

Telus Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent outage reports and issues originated from Baden.

CanadaBaden Phone
CanadaCambridge Internet
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Internet
CanadaCambridge Internet

Telus in Kitchener, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Kitchener, Ontario

Latest outage, problems and issue reports in Kitchener and nearby locations:
  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Merc_3422 Mar (@Merc_3422) reported

    @MobileSyrup "As an example, Telus offers the iPhone 13 Pro Max for $0 upfront and $43.04/mo for 24 months with the carrier’s Bring-It-Back plan. In total, that works out to $1,592.96" $43.03x 24 months is $1032.96 Some bad math there guys lol

  • KpHeaney Kevin (@KpHeaney) reported

    @manaboutcowtown @BrcDi4 And the fact, it's highly likely, they'll shove us all onto that stupid Telus App, which farms out ALL your info, to an American Company. Who by the way, have ZERO presence in Canada. IF they're hacked, you'll get BUPKIS for recompense cuz they don't have to follow Canadian Law.

  • electrobarn Dave Anderson (@electrobarn) reported

    @mattkiazyk @interstateone The data is gated by network calls to Telus and another sketchy domain iirc.

  • TylerDumaine Tyler Dumaine (@TylerDumaine) reported

    Switched to Telus which was a great choice. We sent equipment back it had wrong address we notified Shaw of this and they said they would call us back in 48hrs to help. Instead sent to collections with no phone call. Manager said too bad. Leon #WZR9. @TELUS @ShawInfo @Shawhelp

  • BarbMacInnis Barb MacInnis (@BarbMacInnis) reported

    @caperbruins I was wondering that myself… Are you still at home? I love West Mabou more than anything but I would never do NHL Live there. Man, the service sucks at home. #telus is okay here but I’ve had trouble so I’m leery.

  • TheSKDude The Dude (@TheSKDude) reported

    @ebbsebbs27 @SaskTel @TELUS I’ve never been stuck in the snow and I own a 20 Toyota Corolla… Really sad you don’t care about Saskatchewan though… #ShopLocal

  • RealNashBennett Nash Bennett (@RealNashBennett) reported

    @BretHart @marchofdimescda @TELUS Always nice when companies and charities consistently help those in need and not just as a publicity stunt. Good for them.

  • sookemonitor Bob Lawblaw (@sookemonitor) reported

    @TELUS well after firing all your staff and having NO customer service, that will be a NO

  • animaniacs wani (@animaniacs) reported

    bell randomly bumped up the plan minimum for the pro max to $80 so if its still like that when i decide to order my phone im switching to telus **** yall

  • MarkKafka Mark Kafka (@MarkKafka) reported

    @Bell_Support hate to tell you that there are issues in Ontario, I have been down since noon and have no access to internet or Fibe TV, so thanks to having wireless devices with @TELUS #Rogers, I haven’t been left in the dark. Why can no one explain why?!!