Telus outages and service status in Standard, Alberta

Problems in the last 24 hours in Standard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Standard, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Standard, Alberta

Latest outage, problems and issue reports in Standard and nearby locations:

• 
  (Jon)ny Foozball (@jonathanwhudson) reported 14 minutes ago from Wheatland County, Alberta

  @JaniceOwen @ZiadFazel @SaskTel I know in city I have non fibre (dual ADSL) from Telus but I get what I'm supposed to. So should you. They also should help solve your wifi location issue if they are really doing their job right.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farhan - Yappatron (@Farhan2IT) reported 5 minutes ago

  @dmacpher @TELUS You need to file a complaint for the complaint part not working in the app. Yo @TELUSsupport

• 
  gm.itchell (@gm_itchell) reported 8 minutes ago

  @LindsayDunnTV Hahahaah. I had the same issue with Telus last couple months. Canada sucks in general. The tech had to come 7 times within 6 weeks.. I just moved in march.

• 
  Shane Thomas (@ShaneAgronomy) reported 10 minutes ago

  Input distribution in the United States is shifting. Last week it was announced that beginning with the 2027 season, Simplot Grower Solutions will no longer distribute or sell Bayer-branded crop protection or seed. And, starting in 2028, WinField United would not be selling Dekalb, Asgrow, and Deltapine seed brands, though it retains Bayer crop protection. Simplot's Innvictis brand retains licensing access to Bayer genetics, and WinField's Croplan and Armor brands keep Bayer traits. A shift was bound to happen and I doubt it's the last announcement we will see. Bayer signaled a change in its May 2025 strategy update, emphasizing new GTM motions with the US called out specifically as a region where shifts would happen. Bayer has forecast a mid-twenties EBITDA margin in Crop Science by 2029, from roughly 20% today, and while new and novel products are one avenue to improve margin, the other requirement is managing costs and working capital on the other end. I wrote a year ago that distributors and retailers should be ready for changes in product access, rebate dollars, and more high-touch demand generation from Bayer. If I'm a retailer, distributor, or manufacturer, there are several different questions that need to be asked and strategic focus needs to be top of mind. I broke it all down in more detail in this week's Upstream Ag Professional, alongside: - The Law of Conservation of Attractive Profits in crop protection - Q2 2026 results across Bayer, Nutrien, The Mosaic Company, UPL, TELUS Agriculture & Consumer Goods, and CNH - Influence Erosion in Ag Retail - Ambrook Raise - Salience Bias and how it needs to be considered in the context of sensor technology - InnerPlant Data Traits and Increasing Returns + much more How do you think the future of crop input distribution will shift in the next 5 years?

• 
  Carey Bolam (@CareyBolam) reported 10 minutes ago

  @TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance

• 
  Brine (@foolonthehill) reported 13 minutes ago

  @MPelletierCIO @TELUS is so badly run. I went months dealing with them installing fiber to my door and when it was finally time to light it up, a rep came to the door asking for my ID to run a hard credit check. Hard pass on that for a monthly subscription. So I am not a Telus customer.

• 
  Marv Brown (@grizbro) reported 14 minutes ago

  Telus responded. I got a call from a tech within 2 hours. He has set up an appt with a service person to come tomorrow morning. He says my modem is a couple Generations old. Fingers crossed this fixes the problem. Thank you Joe from Telus Power of internet.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 16 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  Sersoft.corp (@Sersoft_corp) reported 17 minutes ago

  @araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol

• 
  Ryan Free Albertan (@Ryanantividvax) reported 18 minutes ago

  @VeeVeeFreeFox It’s just like when I called Telus for support. I keep hanging up and recalling until I have somebody speaking English clear enough I can understand them.

• 
  Steph's Coping Strategies (@Strigah_steph) reported 20 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil