Telus outages and service status in Standard, Alberta

Problems in the last 24 hours in Standard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Standard, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Standard, Alberta

Latest outage, problems and issue reports in Standard and nearby locations:

• 
  (Jon)ny Foozball (@jonathanwhudson) reported 20 minutes ago from Wheatland County, Alberta

  @JaniceOwen @ZiadFazel @SaskTel I know in city I have non fibre (dual ADSL) from Telus but I get what I'm supposed to. So should you. They also should help solve your wifi location issue if they are really doing their job right.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 6 minutes ago

  @TELUS While struggling to describe the painfully simple problem with my telephone wire on the phone with Telus las night, I helpfully suggested they send a guy with a bucket truck and 30m of new wire. Instead, today they sent a guy in a minivan with a turban and no clue, and no wire.

• 
  Dave (@DavidC19760909) reported 13 minutes ago

  @TELUS @TELUSsupport Your customer service SUCKS! An hour waiting with no option for you to call me back? Watch me renew my contract now!

• 
  Bon (@bon_muses) reported 14 minutes ago

  .@TELUS 👋 You took $$ out of my account today for a service I cancelled a month ago that was dealt with by the so-called “escalation team.” You charged me for a service and equipment I do not have. This is after I called in yesterday to stop this AGAIN @CRTCeng #fraud #BC #liar

• 
  . (@its6o4) reported 16 minutes ago

  I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

• 
  l0wk3y (@L0wk3yC) reported 17 minutes ago

  Telus doesnt hire a single Canadian customer care representative and they only operate in Canada. They profit 1.3b per year. That 1.3b could be used to employ roughly 30,000 Canadians full time for 40,000 a year, roughly another 3,000 if they fired the international employees.

• 
  TuTymR (@TuTiimer) reported 18 minutes ago

  @kawstuh @TELUS TELUS is one of the worst customer service experiences one can have

• 
  North American Union (@NorthAmericanU2) reported 19 minutes ago

  @koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.

• 
  Raven (@Sharisraven) reported 20 minutes ago

  @TELUS unbelievable! Still locked out and paying for a phone that doesn't work! Why is there a password that I DID NOT set up?!

• 
  N2S (@Indig2S) reported 20 minutes ago

  @TELUSsupport absolute bullshit service. I’m done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. 🖕🏼🖕🏼

• 
  Jack Taylor (@Carol22Jack) reported 22 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...