Telus outages and service status in Standard, Alberta

Problems in the last 24 hours in Standard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Standard, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Standard, Alberta

Latest outage, problems and issue reports in Standard and nearby locations:

• 
  (Jon)ny Foozball (@jonathanwhudson) reported 43 minutes ago from Wheatland County, Alberta

  @JaniceOwen @ZiadFazel @SaskTel I know in city I have non fibre (dual ADSL) from Telus but I get what I'm supposed to. So should you. They also should help solve your wifi location issue if they are really doing their job right.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray Gaur (@raygaurca) reported 7 minutes ago

  Telus now is my largest holding. It is down 6-7% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Scott F Shefford (@sfshefford1) reported 8 minutes ago

  Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

• 
  Rachel Miller (@RachelMiller84) reported 8 minutes ago

  @status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet

• 
  Adam (@Tweedledee2022) reported 8 minutes ago

  @TELUS Why is your customer service so awful? I had one of your reps from your loyalty department cancel my plan. They made a mistake and didn’t cancel and I’ve been on the phone four hours trying to get ahold of someone. This is the type of customer service you offer?

• 
  Sadiabc (@74Sadiabc) reported 13 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better

• 
  helen yung (@helenyung) reported 14 minutes ago

  Hey @telus @TELUSsupport your call centres have messed up our account for 8 months, and now they’ve cancelled our service or locked us out. A million years ago I worked for you guys while I was in school. What happened that your service got so bad?

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 15 minutes ago

  @TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.

• 
  Mike Chernichen (@MChernichen) reported 20 minutes ago

  @jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!

• 
  Oscar Grouch (@OscarGrouchAjax) reported 20 minutes ago

  @TELUSsupport I was by use the setting use location for time zone. But I tested again around lunch and unchecked the setting, and it again switched to Atlantic time. Was wondering if this a Telus network issue. I will try to reboot my phone at the end of the day.

• 
  GofofoKefu (@Gofofo_Kefu) reported 28 minutes ago

  @ChibiReviews I could be wrong but legally I think they have like 30 days to inform people, their initial plan was probably to wait longer before admitting it probably to try and limit reputation damage somehow. But ya it's Telus that got hacked but if they had direct access to Crunchyroll...