Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 10/16/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: Aylmer.

Loading map, please wait...
City Problem Type Report Time
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet
CanadaAylmer Phone

Community Discussion

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidShawn6488 Bassman (@DavidShawn6488) reported

    @AlloccaMirella There are others like Telus but yes that’s the problem it’s always the peace’s of **** in government and why in Canada your Cell is so expensive not enough competition

  • bullzeyes23 Han (@bullzeyes23) reported

    @ShayeGanam Sadly our Ontario Region offices with "Telus as a network services" also down as their primary internet provider is Rogers. Telus tech don't even have direct contact for Rogers and can't get a hold of Rogers tech support to find out what's going on.

  • Menace2Sobriet5 Menace2Sobriety 🚫🦞🥫 (@Menace2Sobriet5) reported

    @tea_spiracy It was only Rogers Communications that had an outage. Anyone using Bell’s or Telus’ infrastructure (which includes thousands of companies across Canada) were just fine. Majority of the country didn’t have a problem.

  • CodyDoner hmm (@CodyDoner) reported

    @yeahbo1 @OrvilleLloyd @TorontoStar i like this idea...The big 3 (Rogers, Telus, Bell) should be required by law to open there wireless networks for roaming if one goes down. Even at a set small fee. Companies like Interac should be required to have contingency plans and not rely on one provider.

  • mbjewel Dawn Smith 🇨🇦❤🇺🇦 (@mbjewel) reported

    @Limbictweets My pro observation is more people have gotten rid of landlines. My phone & internet providers are different. If one went down, I would still have the other. The bundle with Telus is not worth changing when I get great deals from Costco for new phones with coverage from Virgin.

  • TheAdamBaum Adam JK (@TheAdamBaum) reported

    @telus your new customer service people suck, I try to be polite to the people calling to try and sell me stuff I dont need but when they hang up mid convo the second after I mention Im not responsible for services in my home, I get even MORE pissed off that you waste my time

  • makewithmeggie makewithmeggie (@makewithmeggie) reported

    @DonnaKuchma @HughSmith1209 @taimhuynh Most home phone service is internet based now. True landline is hard to find. In my area the only true landline was through Telus despite many including rogers offering home phone.

  • ootpek Dave K (@ootpek) reported

    @ChangeMyMindPlz @Rogers It was like 1984 out there! Had to have cash because you never knew which places machines would actually work. I have Telus so I didn't have to navigate without GPS and still communicate...well as long as the people who I were messaging were not on Rogers anyway.

  • ApharianRasta HomeyChron Rasta (@ApharianRasta) reported

    @NeilGunner @Rogers @RogersHelps I had koodo (telus ) before fido and they had an outage which impacted me. They're all prone to downtime but the latest 24h outage for me is unacceptable

  • AndyNSHfx Andy McLean (@AndyNSHfx) reported

    @AlixG_2 so.. it would be the interac network folks who put the bid out for inet connectivity and rogers won the bid. over telus / bell, etc.