Telus

Telus Outage Report in St. Thomas, Ontario

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The latest reports from users having issues in St. Thomas come from postal codes N5R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 02/10/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: St. Thomas.

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City Problem Type Report Time
CanadaSt. Thomas E-mail
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet

Community Discussion

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jennjilks Jennifer Jilks🇨🇦 (@jennjilks) reported

    @jpmacnab @Rogers We were with Bell until we were two weeks without a phone due to line damage. We now have a smartphone with Telus, TV with Shaw, Internet with Xplornet, and are happy to diversify.

  • conser_nuts Pierre Poilievre's Meatbag (@conser_nuts) reported from Tecumseh, Ontario

    @telus throttles my internet when I exceed my data limit because of the grandfathered nature of my contract. Painfully slow, except ads. I hate big Canadian telecom

  • daraddishman Marcus Riedner (@daraddishman) reported

    @TELUS you really need to fix your robot phone tree. It gets stuck in a loop asking for your existing account when you try to become a new customer.

  • DeyOClub DEYO (@DeyOClub) reported

    @truptipatel @canantifraud Yeah, I saw one that even said something about a $50 credit and the person who received it was a Telus customer.

  • mjwatts85 Martin (@mjwatts85) reported

    @TELUSsupport For the record, my wife's phone (also on Telus) is poor here as well.

  • Nerds2You Nerds 2 You (@Nerds2You) reported

    @bds28 @j3ff_M @MobileSyrup Not true, core router failed at Telus around 2011, less people noticed because we were far less reliant on smart phones back then. Down for a day. It took days to fully restore service while a replacement router was being set up,during that time internet was slower than usual.

  • MiallLaurence Laurence Miall (@MiallLaurence) reported

    Telus is so eager to steal customers from Rogers after Friday's outage that, among other things... they promised to send a technician to fix our Internet, which I depend on for a living, and said technician did not arrive at the time we were promised! Still nowhere to be seen!

  • usehead_heart UsingHead&Heart (@usehead_heart) reported

    @re_gory @CirtwillMarg @TheRealKeean I’m on Telus and I had great service, data & internet all day.

  • jugheadisme Jug (@jugheadisme) reported

    @kenmoorealberta @AmieVarley Canada is caught up in a bind with Rogers and Bell and Telus.. lack of competition and consolidation of single carriers is hurting the service and the cost for subscribers in Canada.. it’s high time this was opened up.

  • anniewiz Ann Wisdom (@anniewiz) reported

    @RogersHelps @Rogers As a person with a disability, I need reliable service and that's why I have a cellphone and a home phone which didn't work and had no way to reach out for help! My contact is renewing & I'll find Telus or Public, but you lost my faith & trust. #rogersoutrage