Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 01/03/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    It is so hard to keep track of a movie with dozens of freezing & stuttering thanks to piece of **** @TELUS Optik TV. I can't imagine advertisers like @TheBrick are too happy with the constant dropped signals during their ads.

  • EN51556126 EN (@EN51556126) reported

    @TELUS Are you going to get around to fixing your shitty internet service, which used to be great?

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    4 minutes into a movie and that piece of **** @TELUS Optik TV has frozen at least a dozen times! Do NOT sign up for TELUS substandard shitty service!

  • Philosophisir Sham (@Philosophisir) reported

    @Shawhelp @ShawInfo has been seriously lacking for the past few months, constant outages and today the internet is not working at all. Seriously considering a switch over to @TELUS

  • SMuskokaPhoto John Pokocky (@SMuskokaPhoto) reported

    @TELUSsupport I made 4 payments on my Telus account on two CC’s. All four payments made on Telus website said payment not processed. Actually all 4 payments went through and are all showing on my CC statements online. Your website isn’t working. Fix that. And message me pls

  • Bellwize Bellwise (@Bellwize) reported

    My Telus internet hasn't been working FOR MONTHS. They've completely oversubscribed my area, and refuse to do a single thing about it. I've called support at least 20 times now and still have no permanent solution. What else can I do? @TELUSsupport

  • OhSheri1 Time Ain't on Our Side 🇨🇦 🌲⏳ (@OhSheri1) reported from Winnipeg, Manitoba

    @MaryamMonsef Why are we spending money to give over to internet service providers like Roger's, Telus, Bell? Let the state own telecoms in a crown corp instead of giving away our investment.

  • Semschette Kail (@Semschette) reported

    @TELUSsupport Is the Telus website down? Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again

  • danny_underwood Danny Underwood (@danny_underwood) reported

    @Shawhelp The renewal rate you gave me was not competitive, you call me with unsolicited offers constantly and it took me over an hour to cancel my service. Grade A POOP. Thanks @TELUS !!

  • hedwigyitzhak yoshi (@hedwigyitzhak) reported

    @TELUS ****! these! people!