Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 03/21/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanDraxa Sean Draxa (@SeanDraxa) reported

    @litui @TELUS I ended up with like 6 months of free service in the end. I don't think I could switch providers if i wanted tho.

  • saracharette Sara with no H (@saracharette) reported

    Seriously so tired of @Shawhelp every time we try Shaw on demand we get the error code. Horrible internet in my house. I can go two doors down to my daughter's house & excellent internet through @TELUS

  • illmatix illmatix (@illmatix) reported

    @adolwyn Nice! It's a good feeling to have high speeds like this. Telus does offer actual fiber where you get 1gbps up and down

  • TropicalxGoth 1999 limited edition toys r us wizard furby (@TropicalxGoth) reported

    If you work in customer service at Telus, I’m sorry but my mom is gonna yell at you on Monday at 8:00 am

  • MrsSteak MrsSteak (@MrsSteak) reported

    @TELUS @TELUSsupport thanks for making it a huge pain in the *** to get cell service for the family. Making it impossible for newcomers.

  • CobraKidJay Jay (@CobraKidJay) reported

    Spending the day trying to sort out the cable... Wish Telus would just send someone around rather than try to fix whatever the issue is over the phone.

  • CodingJar Coding Jar (@CodingJar) reported

    @justin_liew 100% telus. Shaw is still assymetrical. The upstream makes all the difference now that everything is cloud enabled. Get Telus on sale and never look back.

  • cat_has_tongue #BuildTheWill🌍🌎🌏 (@cat_has_tongue) reported

    @TELUS Help. I cannot make a phone call to 611 or anyone. Your system is broken. How can I get help?

  • PaulHope29 Paul Hope (@PaulHope29) reported

    @carebearica @ettenyl @TELUS Will never deal with a TELUS owned provider again after what Koodo did to me last year. 11 years a happy customer and they threw it all away. They owe me about 400 bucks but won't pay up too.

  • lawlel Lawlel (@lawlel) reported

    @dinnerwithjulie We recently switched to Shaw and have found that their coverage is absolutely terrible. Couldn’t even get service in Canmore!! We will be switching back to Telus.