Telus

Telus Outage Report in St. Thomas, Ontario

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The latest reports from users having issues in St. Thomas come from postal codes N5R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 02/14/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: St. Thomas.

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City Problem Type Report Time
CanadaSt. Thomas E-mail
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet

Community Discussion

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sanwins Sanwin (@sanwins) reported

    @ShirinKarimifar Sorry, Telus didn't make my phone. Does your employer know you're talking crap on twitter ?

  • mixmasterm_ myah✨ (@mixmasterm_) reported

    not my mom telling me i need to shut up sometimes because i thought the guy at telus wasn’t giving bad customer service and she thought he was😐

  • JamesLa24529808 James Langley (@JamesLa24529808) reported

    @TELUSsupport I was planning to switching from Koodo and joining Telus. However now I'm not sure if I should switch since I had a scheduled callback on Wednesday to discuss my options and it never happened.

  • AlbertaJSG AB Justice & SolGen (@AlbertaJSG) reported

    Please be advised that, due to a technical issue, Stony Plain Courthouse is not able to accept calls from cellphones, but can still receive calls from landlines. Telus is currently working to resolve the issue. For now, please use a landline to contact the courthouse.

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport Howdy Telus Support please give me back my 5G I pay for that service, now I am getting 4G because your staff could not fix my TV problem, Mayuri another staff fix the video problem, she did brought back my 5G but I did not boot up my computer till a few minutes ago and I got 4G!

  • yvebou2012 yves bouchard (@yvebou2012) reported

    @mrdruthers Doesn't that violate the local Fire Dept safety rules? I mean , Telus Stadium in Qc is an outdoors facility and we are restricted to a max of 17200 capacity because that's all that the "4" entry/exit are able to safely handle in an emergency. Just curious. 🤔

  • rambleoncat Catherine Critchlow (@rambleoncat) reported

    @TELUSsupport I've been trying to get my phone numbers switched to telus but there's no answer for 2 days. I also have billing issues. So frustrating!

  • ricki_josephine doseofpoison (@ricki_josephine) reported

    went away for the weekend (about 4 hours from home) with some friends.. 2 of us are with @Rogers the other 2 are with @TELUS ..guess who had service the entire time?? *hint* …it wasn’t Rogers 😒

  • VancouverShawnG Shawn G (@VancouverShawnG) reported

    @TELUS I spend approx $1000 per month on Telus . Called 2 weeks ago to have some lines moved . No call back . Moved everything myself . Talk about bad service #telus #terribleservice #bell

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    @Trent815 @cowbroker @TELUS Here in Alberta I have heard where some local organization put up some kind of Internet or cell tower. Its real success was it then forced the big companies to put towers. Although the local service is still running.