Telus Outage Report in St. Thomas, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near St. Thomas, Ontario
The most recent Telus outage reports came from the following cities: Aylmer.
| City | Problem Type | Report Time |
|---|---|---|
 Aylmer |
Internet | |
| St. Thomas |
Internet | |
| St. Thomas |
||
| St. Thomas |
Phone | |
| Aylmer |
Internet | |
| Aylmer |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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The Real Jrü Gordon
(@JruGordon) reported
from
St. Thomas, Ontario
@dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jean Hébert
(@jeanh) reported
@RogersHelps This is an appalling way to treat your customers. I pay you, you provide no service, and no explanation for the outage. @telus @bellcanada take a look. How would you handle this situation? I’m seriously in need of a company that actually provides connectivity.
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laury burlock
(@lauryburlock) reported
Customer interaction I just had. Customer: do you sell charging cords? Me: yeah, what kind of phone do you have? Customer: A telus Me: *blank stare*
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Cinder
(@cinni1960_cindy) reported
@TELUS been waiting a week to speak with a manager regarding your poor customer service for my home security. Do Managers even exist there?
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Cranky Case 🇨🇦
(@deltadude3266) reported
@Telus you have provided rural BC with substandard and extremely “spotty” service! The rural area from Kamloops to Cache Creek is pathetic! In fact, you should be ashamed to charge the fees that you do. #CRTC #Canadian #cellular
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Allison Jade
(@allisonjade) reported
@KatieNEthan @thwartypants We did end up calling Telus to turn on that service and it stopped the calls for now! Phew. After talking to my cousin it seems like an illegal collections company breaking all the laws.
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Roy Brooke
(@RBrooke) reported
@Telus your chat feature is broken, I have been 5th in the queue for 2 hours.
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E-Comm 9-1-1
(@EComm911_info) reported
.@TELUS advises landline & mobile service outage impacting #Mackenzie & #McLeodLake. Dial 911 if you're experiencing a life-threaning emerg, in case service is restored. No service? Ask friend for help/head to nearest ER/doc or police/fire dept if able. Info @TELUSsupport. #911BC
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Brad Danks
(@bdanks) reported
@SailsAloha @gregobr @TELUS The problem is that Telus is mostly a utility company. They are regulatory monopoly so it begs the question why do we have private utilities at all?
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keito_rin
(@CaitlinBaes) reported
@TELUSsupport I'm in Japan rn and still kept my telus plan for the #. BUT I keep getting charged for EASYROAM, when Im not even using my 2nd phone's data. This has happened several times, I tried virtual support, and no luck. Is there any way to this? Im really stressed.
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Ali Hosny
(@lihosny) reported
@ServiceOntario @TELUSsupport @TELUS THANK YOU so much for responding. It was finally resolved with Telus (it took 5+ hours) but was finally resolved. The main issue was their initial refusal of the Provincial Photo Card. Ultimately they accepted and things moved forward. Thank you again.