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Telus

Telus outages and service status in St. Thomas, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 8: Problems at Telus

Telus is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon
    The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthAmericanU2
    North American Union (@NorthAmericanU2) reported

    @koodo Last time I was in the Telus store, 1 hour 20 minutes to wait, and the girl preferred to serve 6 guys who just walked in and was flirting with them. Poor system @ Koodo, poor service. Not the first time, but likely the last.

  • koodo
    Koodo (@koodo) reported

    @WolfMamma65 @TELUS Hello Julie, are you having this service issue everywhere ? Since when are you seeing 1 bar of service ?

  • hotglassofskank
    peter the butchwhore (@hotglassofskank) reported

    it’s crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like that’s a YOU problem.

  • minnysan
    Diversity Workshop, CCIP™ 🔨 (@minnysan) reported

    @EPCOR Why? Are you going to repair my telephone line now? Telus is already on it. I told them to send the bill to you. Your garbage trucks are constantly hitting lower telephone/cable lines in the alley when dumping carts. I see it all the time. I'm positive this isn't the first time

  • TwitchyGrit
    Twitchy Humorist Grit (@TwitchyGrit) reported

    @TELUS @mmabrey1 We finally checked with our neighbours, whose TELUS service is working perfectly. When we brought this up to your team on our latest call—which we have now been stuck on for over an hour—the story suddenly changed. Now we’re being told there hasn't been a disruption in our area.

  • HarlowJourney
    Harlow Journey (@HarlowJourney) reported

    @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)

  • Sharisraven
    Raven (@Sharisraven) reported

    @TELUS Yes, but the roosters didn't have a solution. Are there any humans that can help?

  • TuTiimer
    TuTymR (@TuTiimer) reported

    @kawstuh @TELUS TELUS is one of the worst customer service experiences one can have

  • Dean403
    Dean (@Dean403) reported

    @northopsss @LeafSingh I work for Telus and can help you if you want. I'm just a local tech (AB) but if you want to DM me I can give you pricing and if it works for you either ship SIM or activate esim.

  • Parental_OnX
    Parental Advisory (@Parental_OnX) reported

    So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.