Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 01/07/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Blonde_Duchess Melanie PA Clarke (@Blonde_Duchess) reported

    @TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose #BadCustomerService

  • IamDrean Drean (@IamDrean) reported

    @TELUS I have to tweet in order to reach out because I cannot make a call, my app is not working and nothing works! Txt message is not working even,Good thing my internet is Shaw and not with Telus. Good grief, never had this horrible service ever in Canada!

  • crbrowniegirl 🇨🇦Leah Brown (@crbrowniegirl) reported

    @TELUSsupport omg my poor mom has been trying to get telus security at her house in BC and it's been painful!!!!!! No one can give her consistent help and service has been brutal!!!!! brutal telus security....ugh!!!

  • tdemerse Trevor (@tdemerse) reported

    @TELUSsupport how do I stop the weekly emails & texts telling me to activate TELUS Online Security? The service came with a bundle but I will not be using it. The tone of the emails stating "immediate action required" is unacceptable, as is the lack of an unsubscribe option.

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS Just to clarify, I mean if you take a photo of it then I may be able to help; not that I need to see it in person - that would be creepy

  • EeekingthruLife Abby N (@EeekingthruLife) reported

    @TELUS @TELUSsupport Customer Service has SERIOUSLY DECLINED in the last year! Why is it so hard to PROPERLY PROCESS online forms?! I’ve answered all the questions, spent nearly an hour on the phone to try and get my order straight and it’s been DAYS now—clock’s ticking! WTF!

  • dildooshwaggins ȶɦɛ ʄɨռǟʟ ɮօֆֆ օʄ ȶɦɛ ɨռȶɛʀռɛȶ (@dildooshwaggins) reported

    @TELUS So we can pay your ridiculous credit card fee to pay our own bills? Ha. Pound sand. I’m taking my internet to Shaw. Even if it’s shittier it’s better than caving to your piss poor policy.

  • TDotMonkey Talking Monkey (@TDotMonkey) reported

    @TELUS help with that Surcharge on your credit card is what you are doing

  • casualmomsense 🧙‍♀️Nicole Sanderson (@casualmomsense) reported

    Has anyone else been having issues with @TELUS wifi lately? My TV and Google nest keep losing signal, but I was NOT the techie in the relationship so wondering if it's just me ?

  • FarnhamHo Graham McIntosh (@FarnhamHo) reported

    @SatiarShah Problem was with Telus not SNP. Apparently they had switched off the range (location) for some users which caused them to be wrongly blacked out.