Telus

Telus Outage Report in St. Thomas, Ontario

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The latest reports from users having issues in St. Thomas come from postal codes N5R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 02/15/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: St. Thomas.

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City Problem Type Report Time
CanadaSt. Thomas E-mail
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet

Community Discussion

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bao_tista Bautista (@bao_tista) reported

    @shituserstories As a... – Telus customer I want to... – call and purchase an overpriced internet plan only to get put on hold and then hung up on after 10min So that... – I can be sure to never call for support again

  • LGSentinel L Graves (@LGSentinel) reported

    Anyone else having trouble? @TELUS says we need to change our telus email over to gmail. hours on the line & we have no email on our phones. No email on our computers. It looks like webmail from here on in & perhaps a switch to a different provider. Cdn email-> US servers?

  • NoDronesCanada No Drones Canada (@NoDronesCanada) reported

    @MondeeRedman The changeover went fine too. But today they suddenly locked me out of my account. It is very difficult to get it back, because they have no live people do sort out problems. Be sure to update your phone number if it has changed since you created your Telus acct.

  • BShane555 Shane (@BShane555) reported

    @PunkRockG1 @OlaftheP One solution w/ health data is for Canadians to get engaged on personal health data & where it is saved. Pushing for health data to be issued/ saved in a separate system outside EMR’s can benefit everyone. Telus is building monopoly & we have no agency of data.

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    CANADA: Telus once again tops ranks in Opensignal's mobile network experience report. #telecoms

  • VancitySaggu Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan Seems Telus worked on this a very tiny bit. But worse off are indeed these Telus customers w/ no actual phone support, all online. They encounter password changes, email addy changes, can't access accounts etc

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan What matters here is speed as well. About 3+/- weeks ago victims of Telus Sim Swap were stuck waiting anywhere from 12-hrs to week or more for any help. 3/

  • rotweets Roland (@rotweets) reported

    .@TELUS @TELUSsupport does TELUS support dual-sim/e-sim on an iPhone 12 mini?

  • Macgyyver Macgyyver 🖇🇨🇦 (@Macgyyver) reported

    @vividprint Can u switch to use @Square payment on your site? Use LTE to process in-store transactions? Telus mangled my home install THREE times and caused Primus to outright cancel my contract.