Telus

Telus Outage Report in St. Thomas, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 08/12/2025 08:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    I would love to get rid of my house phone but our cell reception is so bad in my area that calls drop when I enter my neighbourhood. @Telus told me years ago when I had a cellphone with them, that this was my problem, which is one reason we switched to @ShawInfo. Rude. (2)

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @TELUSsupport Im hoping so too. Been a long time Telus customer (Decades), and this is extremely disappointing.

  • MerlinaAlmendra Merlina Almendra ♚ (@MerlinaAlmendra) reported

    @TELUSsupport Hello Telus my Internet is down again

  • faernestitch Sam🌿 (@faernestitch) reported

    Time for the monthly exercise in why is @telus optik not playing volume now even though it was playing volume literally 5 minutes ago Anyways don't sign up for Telus Home TV because its just 8 errors in a trenchcoat

  • DylanDMacs Dylan Mackey (@DylanDMacs) reported

    @Skycaptin5 @TELUS We're with Telus. Down here in nowhere lol And it's awful. But everyone says Shaw is worst down here. I couldn't imagine

  • CrystalHuscroft Crystal Huscroft (@CrystalHuscroft) reported

    @brennacgray Tried calling Telus lately? Such effective personal service..... once you yell at the automated help-bot "I NEED URGENT HELP!!!!!" Works every time.

  • JamesHYLee James Lee (@JamesHYLee) reported

    @TELUS Telus internet in Vancouver has been VERY sporadic and slow for the past 10 days or so. May we know why?

  • LethaIVixen Lethal ***** (@LethaIVixen) reported

    @TELUS @TELUSsupport honestly probably transferring our internet to bell tomorrow, the Wi-Fi is bad with no signs of getting better. 8 ******* months of 300+ ping, and spikes of 2000+ called Telus and all I’m told is “oh it’s our bandwidth just reset” leaving Telus wifi tomorrow-

  • Cruarc James (@Cruarc) reported

    @jessedriftwood1 @Bell Our internet and wireless coverage has been compared to 3rd world countries. Rogers, Telus and Bell are complete garbage. They have no care for customers, they just want your money. My brother lives outside Ottawa and had to wait 10 years before Bell decided to setup Fibre lines.

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    Also - years before that they told me that a house phone problem we had with them was my fault because I painted. That call went into @Telus escalation mode, because I was very angry. It turned out to be a cord problem. A 20 year old cord had given out behind a wall. (3)