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Telus

Telus Outage Report in St. Thomas, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon
    The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarinaGiacomin
    MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported

    I’m on with Telus support. Seems we can’t make it receive calls outside the Telus network

  • amberabou
    Amber Abou Daher (@amberabou) reported

    @TELUSsupport still having issues with telus mobility. No call or text. North Calgary. Any suggestions?

  • BERGHIEDUB
    BERGHIE (@BERGHIEDUB) reported

    @rp76net @chow_allan @LeafErikzen I pay for this PikTV service from Telus it's the most archaic piece of **** interface I've ever seen

  • kellyM1971
    Kelly Mason (@kellyM1971) reported

    @LaureenHarper I have to do this soon. My current rural provider is slow, expensive, and since @TELUS bought them they throttle me to pathetic throughput. They were okay-ish when it was a small local co, but once bought, out they became terrible. Can hardly do a teams meeting…

  • josh12olson
    Joshua James olson (@josh12olson) reported

    @MarinaGiacomin @TELUS Me and my family had that problem

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @MonalisaRitu Hello- This is a scam. TELUS will never ask employees to pay to work for us. Please do not provide any payment to this individual.

  • JamesTCanadian
    antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta

    @Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca

  • DJPh03NiX
    DJ Phoenix (@DJPh03NiX) reported

    Apparently @TELUS @TELUSsupport is down too for cell phones? People can’t make calls?

  • AfeneaOlyffe
    franco enea (@AfeneaOlyffe) reported

    @TELUSsupport stuck in the UK without reception. Cannot call Telus customer support. How can I reach uk customer support?

  • invigilator4
    SK Jo (@invigilator4) reported

    @DobieWyler Telus' official claim is "hardware problems" But with all these morons claiming grids will be going down and cyber attacks, you never know if some cheeto eating freak in his momma's basement saw it as a dogwhistle.