Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 09/15/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • johnny67531 Johnny67531 (@johnny67531) reported

    @MikeJOfficial85 Telus has given me a discount everytime I called. Rogers has cut service with no explanation 3 times. Bell....well Bell...is Bell..

  • Weedman16S Cuddleman53 (@Weedman16S) reported

    @kirst_alyssa @TELUS Touch wood but I have been with Shaw 2 yrs now and have never had a problem. There cell phone rates are awesome.....They contact me everytime they have a special. Shaw has Awesome deals and Customer Service...

  • emailis4friends DB from YEG (@emailis4friends) reported

    @kirst_alyssa @TELUS The most annoying part is the amount of time the customer needs to spend on this ****. Why do I need to spend hours talking to them and then other companies to deal with this? Make it easy like every other customer service company.

  • MurrayG13 Murray Giacobbo (@MurrayG13) reported

    @kirst_alyssa @TELUS Really, I just switched to them. Saving $75 a month. Shaw was terrible. Terrible customer service.

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @CoachCal99 @MUngarian @TELUS How’s your cell service with Shaw? I’m seeing so many conflicting comments. Trying to decide what carrier is best

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @MUngarian @TELUS I’m not sure how to process this either. They wouldn’t do anything for me. I’m so disappointed in them and it’s super unfortunate, but what else can I do? I’ve fought and complained and nothing so **** them. They don’t care so I’m leaving them.

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @mctada @TELUS It does suck. Canada is ****** when it comes to cell service providers

  • BurnCity79 JJ (@BurnCity79) reported

    Is there an issue with @TELUS? Their app is refusing to accept my payment & their office is supposed to be open at 7am...it's now 7:35am & they're claiming to still be closed.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @BurnCity79 Hi there, sorry to hear you're having issues with TELUS app. Can you please DM us with a screenshot of the error? Thank you so much.

  • MarkOsw73461778 Mark Oswald (@MarkOsw73461778) reported

    @kirst_alyssa @TELUS Go with Rogers or Fido. Telus doesn’t care about customer service or loyalty. Look at what you want in other cel providers and call them back, tell them that the other company is ready to give you the deal you want and buy your contract too. 90% of the time, they’ll give in