Telus

Telus Outage Report in St. Thomas, Ontario

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The latest reports from users having issues in St. Thomas come from postal codes N5R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 02/15/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: St. Thomas.

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City Problem Type Report Time
CanadaSt. Thomas E-mail
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet

Community Discussion

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aram2255 Alex Ramirez (@aram2255) reported

    So a 12 year old had a phone that kept charging $28 multiple times per day every time they used their phone outside of home. Shouldn't there be some shared responsibility? Shouldn't @TELUS have some checks in their system to protect the customer from errors like this?

  • StevefromYEG Steve (@StevefromYEG) reported

    @RogersHelps That's law. The Samsung app is no better than what you're required to provide. Why am I paying Rogers the same price as Telus/Bell who provide the call control service I'm looking for?

  • _nikitaacainxxs BLCK LVS MTTR ✊🏽✊🏾✊🏿 (@_nikitaacainxxs) reported

    Telus is so trash wtf. I paid my bill why are they reporting to the credit bureau that I didn’t ??????

  • FredLeeJebus Phyllis 🇨🇦 marginal mennonite she/her (@FredLeeJebus) reported

    @Leenerrr We live in St. Albert and have had telus fibre optic for few months now. We’ve had telus for internet and tv for years, and I wouldn’t recommend switching from SHAW. We have significant wifi issues and customer support is a hellish experience!

  • biryaniforone Biryani For One (@biryaniforone) reported

    @mssinenomine Not giving consent to the installation was not really a clear option. I did “agree“ to them coming into my apartment and installing something. However, I’ve never switched to Telus and that wasn’t seemingly required, despite there being pamphlets in the lobby about the new rate.

  • polishyourworld Joty 🎨 (@polishyourworld) reported

    @TELUSsupport Day 2 of trying to get this billing issue resolved for my office landline and no one cares at Telus to resolve this issue. It doesn’t help that business solutions closes on the weekend. I called yesterday right when they opened no one got back to me about my issue

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    The gaslighting from the supervisor is unreal. Absolutely refused to send a new Vox, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    The gaslighting from the supervisor is unreal. Absolutely refused to send a new box, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    @TELUSsupport The gaslighting from the supervisor is unreal. Absolutely refused to send a new box, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • AVibrantDreamer 💵 VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @CraigK2020 @StockTrades_CA It is but Telus uses other providers mostly. For example, Ring Central runs Telus VoIP and the underlying service for Telus Conference / Meet is Zoom. It is also the exact same front-end without the word "Zoom". I also tried Telus network cybersecurity which was with a 3rd party