Telus

Telus Outage Report in St. Thomas, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 11/15/2025 11:40

November 15: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: Aylmer.

Loading map, please wait...
City Problem Type Report Time
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet
CanadaAylmer Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarinaGiacomin MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported

    I’m on with Telus support. Seems we can’t make it receive calls outside the Telus network

  • invigilator4 SK Jo (@invigilator4) reported

    @DobieWyler Telus' official claim is "hardware problems" But with all these morons claiming grids will be going down and cyber attacks, you never know if some cheeto eating freak in his momma's basement saw it as a dogwhistle.

  • Backcountry_Rec Backcountry Recreation (@Backcountry_Rec) reported

    Is Telus down? I can’t make or receive calls but I can text….

  • BERGHIEDUB BERGHIE (@BERGHIEDUB) reported

    @rp76net @chow_allan @LeafErikzen I pay for this PikTV service from Telus it's the most archaic piece of **** interface I've ever seen

  • Rednor1 🍁🍁Ellie E 🍁🍁 (@Rednor1) reported

    @bobblesTSmith @LaureenHarper @jordanbpeterson I don't have Telus in my house. Only Shaw. When I call for cust service, I want to speak to someone in Canada, not off shore.

  • GekGurly Angela Smith (@GekGurly) reported

    @TELUSsupport @ckremidas The Telus outage page states the issue is identified but not resolved. @TELUSsupport

  • JulianneBeatty Julianne Beatty (@JulianneBeatty) reported

    Hi @Telus & @TELUSsupport any ETA on when Mobility Service will be back up in #CalgaryAB #TelusOutage I cannot access voicemail or answer and make calls on Mobile. Thanks! Area T2Y has been down since 10AM MST Today

  • JamesTCanadian antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta

    @Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca

  • woodburnna N Wood (@woodburnna) reported

    @TELUS why does your Telustv+ app error out when using the on demand feature. Most nights, I can not watch a complete show with an error occurring. Your new version of your streaming app sucks even worse than the prior on.

  • gordmccallum Gord McCallum 🔥🧱 (@gordmccallum) reported

    @RyanBoughen @Mortgagedoddyyc and I were just on the phone - both on Telus Mobility - and neither one of us can make or receive calls. Maybe the US shot down a Telus Mobility balloon by mistake. ;)