Telus

Telus Outage Report in St. Thomas, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St. Thomas come from postal codes N5R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 01/30/2026 19:15

January 30: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: St. Thomas.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Thomas E-mail
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUSsupport all your advertisements bullshit and lies that seems to be your pattern that I've been dealing with 10 managers incompetent that can't give me a goddamn answer TELUS is the worst Mobility should have never joined I've been a customer for over eight years.

  • agentgnocchi sara 💖 (@agentgnocchi) reported

    damn this telus commercial is about to convert me

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @ShawnKing @TELUS Definitely poor programer did that.

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUSNews great news I'm on every one of telus Pages posting how incompetent you guys are dealing with 10 managers that are total idiots in support yet to give me an answer on when you're going to send me a new phone after I got a doa phone from telus lies

  • jonredden Jon (@jonredden) reported

    Do all Canadian cellphone companies have a problem with scam/unsolicited phone calls or is this just a Telus thing? I get min 1 a day. Sometimes 3 or 4.

  • Catheri30381896 Catherine Jones (@Catheri30381896) reported

    @TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).

  • bringbackCanada Michel Savard (he/him) (@bringbackCanada) reported

    @TELUS @TELUSsupport, your "service" is appalling. Need new Internet service provider. 🙄

  • mtc_80 Mike (@mtc_80) reported

    @TELUS the video quality of NHL Centre Ice through Telus cable is terrible. I’d argue it isn’t even in HD. What a waste of money.

  • jwporteous Jason Porteous (@jwporteous) reported

    @elks @TELUS Caption - maybe my jazz hands will distract from our terrible coach and gm!

  • BKoopa1 BKoopa (@BKoopa1) reported

    Okay @TELUS @TELUSsupport , your digital box I’m using has been absolute crap… audio glitches and video glitches - a lot. Multiple channels. Not anything else. It’s the box. Ridiculous.