Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 04/28/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Gordjameswhite Gw (@Gordjameswhite) reported

    @TELUS quite disappointed that your online deals I just saw on your site are not in store. I just replaced my wife phone this afternoon and updated my acount in store, as I wanted to shop local and support the local store and now I could have saved $100.00 if I bought online.

  • shalodijk shane lo🇨🇦 (@shalodijk) reported

    Great work by Shaw cable. Schedule a long service outage during a pandemic. Not like people are forced to work from home and kids do online school. Add to that their crack service teams can seem to fix the problem they initiated! Can’t wait to jump to Telus! @Shawhelp

  • canucksedins cat 🦋 (@canucksedins) reported

    we got Telus optik and now it’s configuring (whatever ******** that means)

  • loldellzor dellzor (@loldellzor) reported

    @Cented7 telus fiber is fire tho wtf

  • LaylandMeeks Buzz Meeks (@LaylandMeeks) reported

    @TELUSNews @juggysihota @TELUS What a load of bullshit! The minute you get out of the city Telus sucks. And expensive for the shitty service.

  • NotHybridd Hybrid (@NotHybridd) reported

    @Cented7 Telus will always be the worst ISP in Canada

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    I see lots of seniors not being able to access Telus Email due to #Telus migrating people to google, had a few asking me for help. I wonder how this affects people as Telus removed their paper bills.

  • ILoveCanada83 SG 🇨🇦 (@ILoveCanada83) reported

    @richardzussman Can someone ask @jjhorgan and Dr. Henry how door to door sales canvassing is considered “essential service”? Furious that a sales person showed up to try and sell me a larger TELUS package. Insane.

  • AviLambert Avi Lambert 🇨🇦 (@AviLambert) reported

    @TELUS does great work in the local community. To be transparent, I have worked with them on local projects in the past. The issue of better service and around cell towers is a complex one in #CordovaBay 3/3

  • mohammedQ1237 Mohammed Q (@mohammedQ1237) reported

    Worst customer service @TELUS keep getting the wrong information from your untrained agents overseas.