Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 01/09/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hashtaggrrrl Hashtag grrrl (@hashtaggrrrl) reported

    I work from home — and since Friday apparently nothing can be done til Monday? Completely ridiculous service considering we’ve used Telus for home and business for over 20 years. @TELUSsupport @TELUSBusiness @telusmobility

  • nickdumitru Nick Dumitru (@nickdumitru) reported

    @TELUS Time to cancel this Telus account and switch providers. Thanks for making it clear Telus.

  • ThisGuyHarvey Chris Harvey (@ThisGuyHarvey) reported

    I don't usually take to social media to voice my displeasure, but my word @TELUS, you have some of the worst, piss poor customer service I have ever experienced. #CustomerServiceFail

  • jaquavion0_ jax (@jaquavion0_) reported

    The highest and best @TELUS wifi and it is terrible we have had so many problems in the past and changed our wifi several times it’s still terrible even when we have the best wifi that they provide it’s still terrible get ur **** together @TELUS

  • jaquavion0_ jax (@jaquavion0_) reported

    My packet loss ping and internet on my pc has been terrible I’m currently factory resetting my computer to prove to the shittiest internet company @TELUS that it’s not my computer it’s the ****** wifi they give my parents pay over 100 dollars a month for

  • jaquavion0_ jax (@jaquavion0_) reported

    DONT GET TELUS. We have had Telus for years and it is horrible, we have upgraded WIFI several times and its never gotten better. So we decided to finally after years switch to a new internet company, @TELUS get ur **** together.

  • alliedance10 allison (@alliedance10) reported

    @TELUSsupport even longer now. Customer service is not a priority? Does the governing body know how bad and disrespectful you still are? Will be lodging a complaint for service and elder abuse today. #telus #canadatelecommunications

  • MandroStar cmptrrmike (@MandroStar) reported

    @Bell Bell was the worst cell phone company I’ve used in my life. Switched to Telus and they’ve been great

  • houseofsalwa House of Salwa (@houseofsalwa) reported

    @hashtaggrrrl @TELUS I have had multiple problems with @telus

  • JudyMaxB9632935 Judy Maxine 🇨🇦 (@JudyMaxB9632935) reported

    @Terence75852488 @BrynMightyMouth Same. And when I needed a box replaced, they came within a couple days, fixed no problem. Love Telus.