Telus

Telus Outage Report in St. Thomas, Ontario

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The latest reports from users having issues in St. Thomas come from postal codes N5R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 01/22/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: St. Thomas.

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City Problem Type Report Time
CanadaSt. Thomas E-mail
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet

Community Discussion

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _aa_k Ali Aydin Karaca (@_aa_k) reported

    @TELUS @TELUSsupport +++ after waiting over an hour with listening the announcement on the IVR. Really wonder what kind of theatre will be played this time!! It has being boring already. I’m really thinking to cancel all of my services!

  • nightfalltwen Nightfalltwen (@nightfalltwen) reported

    @TELUSsupport @telus we are getting no optik tv service in Abbotsford. What is going on???

  • christo57268711 christopher c (@christo57268711) reported

    @TELUSsupport I have a credit with Telus and canceled my service with you guys. I removed my credit card from my pre authorization method of payment. How can I have my money back ?

  • jaclynlaic Jaclyn Laic (@jaclynlaic) reported

    P.s. Continuity of e-mail address was honestly the only reason we retained @Eastlink as an internet service provider. I mean that to be helpful, not spiteful. We are often approached by other companies such as @telus and to date continuity of e-mail was a strong reason to stay.

  • Tibbzzyy Tyler Belanger (@Tibbzzyy) reported

    Thumbs down to @Tbaytel…went to port my numbers over to have internet and mobile bills together and they want a 400$ deposit per phone…guess my internet bill in good standing isn’t enough? Took my business elsewhere to @TELUS and had no issues

  • sikhc43s SIKHC43S💙⚔️🧡 (@sikhc43s) reported

    @TELUS @telussupport is the worst customer service ever. I signed up for a one month service and they have been charging me every month ever since and threatening my credit score. Would not recommend Telus ever again. Going back to Rogers immediately.

  • realgabeangel gabrielle (@realgabeangel) reported from Richmond, British Columbia

    @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

  • johnsweblab support@johnsweblab.com (@johnsweblab) reported

    Just a Reminder that @koodo (Koodo) is Owned by Telus and I moved to Koodo to get the hell away from Telus then they bought Koodo. I just had the same problem with Koodo I had with Telus 10 YEARS AGO trying to screw me on my bill. So remember Kodoo is now TELUS the WORST SUPPORT!

  • _aa_k Ali Aydin Karaca (@_aa_k) reported

    @TELUSsupport @TELUS In the first call Csr told me that normally Loyalty team can handle this issue but he gave me a favour and solved it his self. Actually couldn’t!! For the second month’s call Csr forwarded my call to Loyalty team and they apologized and solved asap!! ++

  • _aa_k Ali Aydin Karaca (@_aa_k) reported

    @TELUSsupport What a customer experience process is that? There is no connection with the info with my twitter account and telus account except my name! Do you think that everyone puts twitter account on to telus account or use same email address for both accounts?