Telus Outage Report in St. Thomas, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St. Thomas come from postal codes N5R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near St. Thomas, Ontario
The most recent Telus outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas |
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| Aylmer |
Internet | |
| St. Thomas |
Internet | |
| St. Thomas |
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| St. Thomas |
Phone | |
| Aylmer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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The Real Jrü Gordon
(@JruGordon) reported
from
St. Thomas, Ontario
@dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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GD
(@gildaspacca) reported
@TELUS @ExcellenceCan Telus/ADT team, unable to talk to anybody about an ongoing issue with the system, ADT was always there when you needed them, Telus hungs up on you everytime after long holds, nothing excellent about their service
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Mrs. Roboto 🦄
(@FuckTrudy) reported
@BrelleEra @TELUS Yup. Not happy. Stuck in a two year contract now paying over $200 a month I never ever agreed to.
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Eric Mewhort
(@ericmewhort) reported
@TheAmandaWest You can silence unknown callers on your iPhone, friend. You might get the notifications but they won’t interrupt what you’re doing. I would have mentioned Telus call control but they were already mentioned.
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Mrs. Roboto 🦄
(@FuckTrudy) reported
Lesson learned. NEVER EVER deal with @TELUS I left Shaw and signed up with them for internet and TV and they have done nothing but ******* around and charge me more money that I NEVER agreed to. Been dealing with escalations for over a month, who are now straight up ignoring me.
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Mrs. Roboto 🦄
(@FuckTrudy) reported
@BrelleEra @TELUS I left shaw after years for their ****** customer service to get treated even worse and now ripped off.
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mrsdanieljackson
(@jadedstatement) reported
@mrsmaris I'm so sorry and feel so dumb. I don't see how [Telus working with Canada Proud] and [Telus working with Signh] is Sighn working with Canada Proud? Can you help me see what I am missing? Isn't the criticism why is he reading things Telus writes?
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Neota 🧚♀️🇨🇦✌💗
(@Neota4) reported
@ShawInfo I'm actually troubled this morning. I begged you for a solution but you won't solve it & I have to switch. I HATE Telus. It is seriously bothering me they're on the way. But I have to have internet in my home office, it's imperative to my career. Dammit I'm mad.
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Aimée Morrison
(@digiwonk) reported
I guess tomorrow we call the police to compel Bell to share information with Telus so Telus will terminate the “new” account using husband’s stolen phone number, a key that is being used right now to keep us from locking down our accounts?
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bhavesh kotadiya
(@bhaveshrk1611) reported
@TELUSsupport I have so many question about my business account but nobody is answering from store or customer care. They are just saying to go over and there. Really I feel that it’s my worst decision to choose Telus over the freedom service.