Telus Outage Report in St. Thomas, Ontario
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The latest reports from users having issues in St. Thomas come from postal codes N5R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near St. Thomas, Ontario
The most recent Telus outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas |
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| Aylmer |
Internet | |
| St. Thomas |
Internet | |
| St. Thomas |
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| St. Thomas |
Phone | |
| Aylmer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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The Real Jrü Gordon
(@JruGordon) reported
from
St. Thomas, Ontario
@dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jlz
(@jennelizabeth9) reported
@TELUS over an hour on the phone with an agent to be hung up on doesn’t make me feel very good about your services already. I’m 2 hours into being a customer.
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Cyan
(@ryawesome) reported
but back to how much @TELUS sucks ***** i do get the wifi app though, which is guess is now the intended means by which you manage your router, but it's only available as an app, for phones
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SSH | Beb
(@Beb__yo) reported
@spinda69 @ItsJimb0 Oh I haven't had an outage in a long *** time. And I would switch to telus but without fiber their down/up is way worse then Shaw (when Shaw is working properly) so since we're in NW it kinda sux
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aaron lewis
(@aaronlewis1979) reported
@TELUS just switched over from shaw, not impressed with the wait time to talk to an agent on your website. already having television issues.
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Matt
(@Matt2424242) reported
@TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now.
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Chelaine
(@Chel_aine) reported
Happy #SmallBusinessSaturday to everyone except @TELUS because we've been waiting for them to finish 1 job since Sept 25th and their customer service 0/10. My small biz needs your action, telus, not just your words
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R Scott
(@sawspen) reported
Helpless person that answered my call couldn’t figure out how to pull up my account . Only entered it twice and gave him my # twice then he dumps me back in hold saying “bare with him” crappiest service yet. I’ve wasted so much time with Telus
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Stefan Jamess
(@StefanJamess) reported
Pretty disappointed in @TELUS @TELUSsupport … we have been a customer for a number of years and one of my slimline remotes has stopped working and they’re expecting me to buy a new remote when my remote for this box has never been used because this box was never hooked 1/2
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Dimo
(@Dimodimo1) reported
@TELUS has made it impossible to cancel services because they only accept incoming calls and after hours of waiting and not answering, they’re forcing us to retain services we no longer want. No call back service and no head office to contact. @BCOmbudsperson
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-d-
(@d_dedo_) reported
Hi! @RogersHelps wanted to thank Tempest, Martin & Rakin (#I1744538799) for the worst 2hr #customerexperience and not reverse $11 late payment fee. Speak volumes how you value a 5-line family account that always paid on time save for last month. Learn from @TELUS >>> #rogerssuck