Telus

Telus Outage Report in St. Thomas, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 02/26/2026 09:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near St. Thomas, Ontario

The most recent Telus outage reports came from the following cities: St. Thomas.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Thomas E-mail
CanadaAylmer Internet
CanadaSt. Thomas Internet
CanadaSt. Thomas E-mail
CanadaSt. Thomas Phone
CanadaAylmer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • geosoccer60 George Panozzo (@geosoccer60) reported

    @Leah_Holiove @Shawhelp We have Telus and the customer service is a struggle. Waiting two hours to get through or get a call back. I know Telus has a great customer retention dept . Try calling Telus

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you

  • bag_cats Habby (@bag_cats) reported

    @Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers

  • cafvictims Cafvictims (@cafvictims) reported

    @theJagmeetSingh Singh backs JTs profiteering, insider trading& abuse of office.remember SNC-Lavalin,WE,WEF,Covid patents,lied about Freedom 2022& invoking Emergency Act under false pretences.What about Trudeau’s Billion $$ bailouts Loblaws,Bell,Rogers,Telus & Cdn Media networks?@CBCNews

  • FroeseErin Erin Froese (@FroeseErin) reported

    @TELUSsupport why can’t I find any way to add a third subscriber to my mobility-employee purchase plan on your website?! My son is a Telus customer and we want to add him to our plan

  • brycecampbel Bryce Campbell (@brycecampbel) reported

    @Leah_Holiove @Shawhelp Telus is far worst. Never have I ever had a good experience

  • Leah_Holiove Leah Holiove (@Leah_Holiove) reported

    Omg dealing with @Shawhelp is awful. No customer service. Problem still not solved after many attempts. So how is Telus?

  • upFronteZine Ralph Grabowski (@upFronteZine) reported

    @mat8iou This one also rejected my gmail address. Odd thing is, my telus account is a business account. I s'pose it's a crude but ineffective way to cut out non-valid requests.

  • VGilker Vicky Gilker (@VGilker) reported

    @Leah_Holiove @Shawhelp Shaw is awful, wouldn’t go back to Telus