Telus

Telus Outage Report in St. Thomas, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Thomas, Ontario 03/29/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

  • opinionated75 myisland 🇨🇦 (@opinionated75) reported

    @PaulDoroshenko @TELUS I just called and told them I was moving to Shaw if the couldn’t give me a decent offer and I got the Internet taken back down to 85$ a month for 24 months.

  • therealstephe14 therealstephenholding (@therealstephe14) reported

    @PaulDoroshenko @TELUS Transparency is a major problem for Telus. Watch for added ‘fees’ that seem to pop up from nowhere. Literally just happened to me, and if I hadn’t called and complained, I would be paying for nothing.

  • DustyGrimmer Dianne Grimmer (@DustyGrimmer) reported

    @brettdrc @PaulDoroshenko @TELUS I could easily reduce it $50 by dropping my home phone. With scam calls it’s way more trouble than it’s worth. Trouble to drop it when your doctor, dentist, pharmacist & others all have the number.

  • georgeleonBC George Leon (@georgeleonBC) reported

    @PaulDoroshenko It seems customer support has disappeared in many businesses. I contacted Telus on the phone about my online service, they actually suggested that I email them. Still, there are some good customer service businesses. Just hard to find.

  • TedNesNA Ted Nesbitt (@TedNesNA) reported

    @PaulDoroshenko @TELUS I’m waiting almost 3 months on a refund on overpayment on a closed @TELUSBusiness account. Their service levels are brutal….

  • horny_antifa Horny & Vaccinated ANTIFA Secretary (@horny_antifa) reported

    @Wherd_KMsT @PaulDoroshenko @TELUS The little inserts that they sent with the bill will usually also tell you what kind of outages trigger credits on your bill. Here I don’t think it’s so much length of outage as frequency, but that info is usually in your mail.

  • RajS02572050 RajS 🇺🇦🇨🇦🇲🇽🌻 #IStandWithTrudeau (@RajS02572050) reported

    @PaulDoroshenko @TELUS I won't tell you story then. Por maybe I should. I pay 910 pesos a month for 100Mb service, a bunch of tv channels and free voip to just about everywhere in the world. When I have an internet problem the longest I have had to wait is 12 hours for a tech to come and replace equip

  • imaginet Bob Bunting (@imaginet) reported

    @richardzussman Never received it. Two phones. One Telus one Virgin mobile. Both in, charged and good signal. We are in Tsawwassen.

  • RajS02572050 RajS 🇺🇦🇨🇦🇲🇽🌻 #IStandWithTrudeau (@RajS02572050) reported

    @PaulDoroshenko @TELUS With Telus every year or two the service went out for a couple of weeks and they could not be budged. You cannot run s business like this.